Front Desk Agent - The Laundry Company

Associate, Market Risk Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Associate, Market Risk monitors the liquidity risk metrics operates within Liquidity Policy guidelines and limits. This position will develop and implement all Regulatory and Corporate Liquidity Policy standards for market risk activities, lead discussions with management, and compare the Company risk profile against industry information. • Observes, analyzes and implements US regulation and Liquidity Policy Guidelines., • Documents effectively Liquidity assumptions, developing procedures related with daily and monthly liquidity process., • Identifies and contributes to resolution of emerging risk issues related to Liquidity Risk processes and exposure, anticipating and acting proactively on minimizing risk., • Ensures the commitment of the liquidity risk policy guidelines and the contingency plans, monitoring early warning indicators and warning about liquidity events,, • Assists with the validation, reconciliation and analysis of data, ensuring its accuracy, validating and implementing liquidity risk measurement methods., • Compares the Company risk profile against industry information. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Business, Finance, Management, or equivalent field. - Required. 5+ Years Risk Management/Controls - Required. • Advanced understanding of key inherent risk and market risk management control practices to perform periodic analysis with critical reasoning for high management reporting., • Strong market risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment., • Knowledge of workflow/processes and risks/controls, including: origination, underwriting, servicing, and collections/workout., • Ability to independently operate in a complex, matrixed environment; adept at delivering and maintaining productive working relationships across business, functions, geographies and lines of defense., • Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed., • Ability to adjust to new developments/changing circumstances., • Ability to convey a sense of urgency and drive issues/projects to closure., • Ability to effectively interact with the market, executive management and vendors., • Ability to adapt and adjust to multiple demands and competing priorities., • Excellent written and oral communication skills., • Strong analytical, organizational and project management skills. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Minimum: $90,000.00 USD Maximum: $155,000.00 USD Link to Santander Benefits: Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ___ to discuss your needs. Primary Location: New York, NY, Madison Ave Corp Other Locations: New York-New York Organization: Banco Santander S.A.

Investment Accounting Tax Manager - Special Projects & Strategic Initiatives Investment Taxes, Corporate Tax Department Full-Time New York NY, Boston MA, or Springfield MA This is an individual contributor role. The Opportunity As an Investment Accounting Tax Manager in the Investment Tax group, you will work in a dynamic and collaborative environment, primarily supporting securities tax operations, including system and process efficiency and enhancements, and you will support projects and strategic initiatives for other investment types, such as partnerships, real estate, and derivatives. The ideal candidate will have a convergent skillset of technical tax, accounting, and system proficiency, experience navigating large data sets, excellent communication skills, and the ability to partner effectively with tax colleagues, finance organization teams, and across the broader investment ecosystem. This position, in collaboration with cross-functional teams, will be responsible for analyzing securities transactions and processes to ensure accurate tax outcomes are achieved and a reliable control environment is maintained. Further, this position will participate in investment initiatives or project tracks to develop, enhance, and automate tax processes, and onboard significant transactions, new mandates, and tax legislation involving investments. The Team As an Investment Accounting Tax Manager, you will be a member of the Investment Tax team within the Corporate Tax Department, part of MassMutual’s Controllers Organization. The Corporate Tax Department is comprised of high-performing, collaborative, and agile tax professionals who are motivated by challenging work that delivers sustained value and a culture of accountability. Team members are focused on continuous improvement and transforming the department through innovative solutions that align with the finance organization’s strategic goals and initiatives. The Impact The Investment Accounting Tax Manager will help develop and execute Investment Tax goals and initiatives. Your responsibilities will include: • Monitor and track tax data quality and performance of securities tax results tracked in the Eagle processing system and compare to general ledger results., • Participate in daily, cross-functional Eagle operational governance meetings and other discussions that analyze and track system issues and changes in securities across the investment data ecosystem., • Participate in testing of Eagle software upgrades to ensure changes are applied accurately and existing software continues to operate as intended., • Ensure accurate tax basis is maintained for investments tracked in Eagle and accurate rules are applied as intended to exception situations., • Understand and analyze differences between the tax basis and Statutory or GAAP basis of accounting for various investment types., • Assist in reviewing new investment transactions for securities, partnerships, LLCs, and derivatives to determine correct tax treatment and how to efficiently operationalize., • Assist in executing various tax internal controls for investments., • Reconcile deferred tax balances for securities investments, collaborating with the securities tax operations team., • Assist in preparing wash sales analysis., • Assist in maintaining tax planning strategies involving investments., • Assist in analyzing exchange transactions to determine if taxable or non-taxable., • Assist in analyzing tax cash flows on structured securities to achieve correct processing of tax amortization in Eagle., • Stay current with tax law changes in general and impacting investments., • Proactively identify and implement process improvements, increase automation, and enhance digital analytics using existing and emerging technology solutions. The Minimum Qualifications • Undergraduate degree in Accounting/Finance or related field, • 6+ years of tax experience, preferably in public accounting or financial service environments. The Ideal Qualifications • Master’ degree in Taxation and/or CPA a plus., • 8+ years of tax experience, preferably in public accounting or large financial services environments., • Experienced tax and accounting technical knowledge, including tax code and regulations and GAAP accounting under ASC 740. Experience with Statutory Accounting Principles a plus., • Education and/or experience utilizing business intelligence applications, such as Alteryx, highly desirable., • Comfortable working with investment systems platforms, a data-intensive environment, and data interfaces between ERP and tax systems., • Understanding of tax treatments of various securities transaction types., • Experience with tax transactions, accounting and reporting for investment types other than securities, including partnerships, LLCs, real estate debt and equity, derivatives., • Proficient Excel skills and workpaper organizational ability, integrating systems and analytical results., • Excellent written and verbal communication skills., • General knowledge of corporate taxation to understand how investments fit into larger tax compliance, reporting and audit frameworks., • Some experience with U.S. tax aspects of non-U.S. transactions, issues, and reporting (e.g. PFICs, CFCs, foreign partnerships, foreign disregarded entities, withholding taxes)., • Experience with large, multidisciplinary projects that impact tax (e.g., ERP implementations, tax co-sourcing engagements, finance transformations)., • Conversant in Financial and Accounting Systems, such as SAP., • Ability to identify issues and recommend effective solutions., • Extremely organized, detail-oriented, and demonstrated ability to effectively prioritize and multi-task in a continually evolving environment., • Ability to utilize project management tools and best practices to organize and prioritize tasks., • Proven ability to collaborate cross-functionally and influence outcomes., • Exhibits intellectual curiosity to seek and broaden knowledge and understanding beyond the core responsibilities of the position. What to Expect as Part of MassMutual and the Team • An innovative, growth-oriented environment with a steady stream of interesting and challenging responsibilities., • Continual learning opportunities for the self-motivated contributor, supported by learning and development materials and opportunities., • Regular meetings with the Investment Tax team and cross-functional workgroups., • Focused one-on-one meetings with your manager., • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, Veteran and disability-focused Business Resource Groups., • Access to learning content on Degreed and other informational platforms, • Your ethics and integrity will be valued by a company with a strong and stable ethical business with comprehensive benefits and performance-based pay., • Flexible work location policy, subject to manager approval and aligned to work requirements. #LI-CR37 #LI-MM1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

The Opportunity As a Field Technology Project Manager, you’ll play a key role in shaping and delivering technology initiatives that empower our field organization. You’ll combine your business acumen and technical expertise to drive strategic projects that enhance advisor productivity and strengthen our field technology ecosystem. You’ll partner across business and technology teams to identify opportunities, manage large-scale projects, and deliver efficient, high-quality solutions that align with company priorities. In every aspect of the role, you’ll demonstrate accountability, agility, inclusion, curiosity, and strong communication — showing the courage to lead through change and drive meaningful results. The Team You’ll be part of the Field Technology Experience (FTX) team — a collaborative group focused on the strategy, delivery, and adoption of field-facing technology solutions. The team partners closely with home office technical teams, business leaders, third-party vendors, and field partners to deliver projects that meet business objectives and adhere to quality and security standards. Your extended team includes: • Field Technology relationship managers who ensure successful implementation across the field., • Learning and Performance Consultants who support adoption and training efforts., • Content and Data Managers, Developers, and Web Consultants who maintain our field portal and reporting tools. This cross-functional structure ensures that our technology delivers meaningful value to advisors and field leaders across the country. The Impact: • Lead and manage the delivery of small to mid-size technology projects from initiation through implementation, ensuring alignment with strategic objectives., • Oversee the Field Technology Experience roadmap, managing capability delivery and vendor partnerships., • Collaborate with internal teams and external partners to ensure timely, high-quality project execution., • Help translate business goals into actionable technology requirements and implementation plans., • Serve as a Subject Matter Expert for field technology, bridging business needs and technical capabilities., • Use data and analytics to identify trends, optimize performance, and inform decision-making., • Communicate progress, risks, and outcomes clearly to technical and non-technical audiences. Key Responsibilities: • Manage the full lifecycle of field technology projects — from concept through execution — ensuring scope, schedule, and budget alignment., • Partner with cybersecurity, data, and compliance teams to maintain high standards of security and governance., • Lead and influence cross-functional teams across the enterprise, including vendor management and integration efforts., • Build and maintain strong relationships across business lines, inspiring collaboration and accountability., • Identify process improvement opportunities and champion innovative solutions., • Motivate and guide teams to deliver outcomes that support both field and enterprise goals. The Minimum Qualifications • Bachelor’s degree (preferably in Computer Science, Information Technology, or a related field)., • 3+ years of experience managing and executing small to mid-size, complex projects in financial services or a similar industry. The Ideal Qualifications • Experience with protection and wealth distribution platforms and field technology solutions., • Proven success leading cross-functional project teams and managing vendor relationships., • Strong understanding of data, technology, and cybersecurity concepts., • Experience presenting to and influencing a range of audiences, from senior executives to technical teams., • Excellent communication, relationship management, and leadership skills., • Strong analytical and problem-solving skills with a focus on data-driven decision-making., • Demonstrated ability to work independently and manage multiple priorities in a fast-paced environment., • Experience working collaboratively with technical roles such as engineers, developers, and data scientists., • Deep curiosity and willingness to challenge the status quo to drive better results. #LI-SC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.