Front Desk Agent - private concierge services - New York

Call Center Representative Job Description Template We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Call Center Representative Responsibilities: • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services., • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued., • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed., • Building lasting relationships with clients and other call center team members based on trust and reliability., • Utilizing software, databases, scripts, and tools appropriately., • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service., • Making sales or recommendations for products or services that may better suit client needs., • Taking part in training and other learning opportunities to expand knowledge of company and position., • Adhering to all company policies and procedures. Call Center Representative Requirements: • High school diploma or equivalent. (prefered not required), • More education or experience may be preferred., • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice., • Understanding of company products, services, and policies., • Proficiency with computers, especially with CRM software, and strong typing skills., • Ability to ask prying questions and diffuse tense situations., • Strong time management and decision making skills., • Adaptability and accountability., • Fluency in multiple languages may be desired.

Our company seeks a Lobby Attendant to work in the lobby of our establishment. In this role, you will greet patrons at the front door or entrance, direct them to the right areas, and keep the lobby looking presentable. You will also answer patrons' questions that are within your scope. While there are no formal educational qualifications for this job, our ideal candidate has excellent interpersonal skills and some experience in a customer service role. Lobby Attendant Duties and Responsibilities • Provide upkeep to the lobby areas to ensure they are clean and presentable, • Greet and assist patrons, directing them as needed, • Provide customer service and answer patrons' questions, • Lift bags or other objects as needed, • Assist guests with special needs Lobby Attendant Requirements and Qualifications • High school diploma or GED certificate, • Experience in a customer service role (preferred), • Good interpersonal skills, • Friendly and helpful demeanor, • Ability to lift up to 50 pounds, • Flexible schedule to work various shifts, including weekends, nights, and holidays

We have more leads than agents and need your help to close buyers and clients across Manhattan, Brooklyn, and Queens. Our team is growing and we are looking for motivated agents to join us! About Us Loftey was founded in 2015 as a startup and has continued to grow into a top agency for sales and rentals across NYC and surrounding areas. Our listings website attracts consistent traffic, and our agents have deep experience across the city working with a wide variety of clients. We are an independent brokerage but function as a team, which means that each full-time agent should expect, on a monthly basis: 10-15 Zillow leads in Manhattan, Brooklyn, and Queens 20-30 Buyer leads from our unique partnerships 10-20+ website signups In return we ask for a growth mindset and diligent CRM updates. We offer training and mentorship and thrive on teamwork and self-starter, solution-seeking colleagues. Resources we provide: • CRM with built-in automated workflows and templates for easy follow up, • Property Shark and Vulcan dialer tools to build your book of business, • Collaborative atmosphere via office and Slack, including ability to work directly with our CEO on key initiatives, • Mailchimp and assistance with your newsletter, • Pre-made social media templates and opportunities to cross-post with our brokerage account, • Competitive splits, including ongoing bonuses for setting up company wide partnerships, • Mentorship and training on best-in-class real estate approaches and technology. We have been growing quickly and are looking for enthusiastic and hungry agents to help us scale. We take pride in helping our agents businesses thrive, and have programs set up to get your business to succeed with us. Responsibilities: • Provide top-notch customer service to our buyers, renters, and sellers across NYC, • Pitch clients and show them appropriate and tailored properties for their search, • Stay updated on real estate trends and fair housing regulations, • Utilize our CRM tools to increase conversion and post on social media to stay engaged with former clients, • Form and grow relationships with developers and landlords Skills Required: • 2+ years as a licensed real estate agent, and an active license in NY, • Strong client service skills with the ability to build rapport quickly, • Excellent communication skills, both verbal and written, • Ability to work independently as well as part of a team -- your business is yours to build, but we also like to share deals amongst the team, • Proficient in using CRM software and consistent client follow-up, • A positive, solution-seeking attitude and a willingness to learn and adapt in a fast-paced growing organization. Employment Type: Full Time Salary: Commission based

We’re a growing real estate team rooted in Jersey City and the greater Hudson County market. We combine cutting-edge tech, strong marketing, and a tight-knit team culture to help our agents close more deals and build lasting client relationships. We’re expanding and looking for a driven, licensed agent to join us on both the buy-side and list-side. Role Description This is a full-time hybrid role for a Real Estate Agent, based in Jersey City, NJ, with flexibility for some remote work. The Real Estate Agent will be responsible for assisting clients with buying, selling, and renting properties. Daily tasks include conducting property showings, managing client relationships, providing market analysis, negotiating sales agreements, and ensuring smooth transactions from beginning to end. Agents will also collaborate closely with the team to execute marketing strategies and deliver exceptional customer service. Qualifications Active Real Estate License and comprehensive knowledge of real property transactions Exceptional sales skills with the ability to achieve and exceed goals Strong customer service and relationship-building skills Proven knowledge and experience in the real estate sector Excellent communication, negotiation, and problem-solving skills Familiarity with the Northern New Jersey real estate market is a plus Basic proficiency in digital tools and CRM systems Self-motivated, organized, and capable of managing a flexible schedule

We are a boutique, design-forward real estate company redefining how Brooklyn rents, buys, and builds community. Rooted in elevated marketing, intentional branding, and a high-touch client experience, our agents don’t just close deals — they shape the neighborhoods they serve. We are selectively expanding and seeking experienced, driven real estate professionals ready to operate at a higher level, grow with real support, and align with a brand as refined as the homes we represent. What Makes Us Different: • Real support, not empty promises. Work alongside leadership actively negotiating deals, launching exclusives, and building meaningful industry relationships — and bringing you into those opportunities., • Design-driven, modern marketing. From cinematic listing content to elevated social strategy and branded campaigns, our platform positions you and your listings above the noise., • High-quality exclusives and consistent deal flow. We specialize in Brooklyn rentals, new development lease-ups, and curated sales opportunities, providing real inventory and strong earning potential., • Boutique culture with real momentum. Collaborative, ambitious, and growth-focused Who You Are: • You are not brand new. You understand the pace of NYC real estate and want an environment that matches your ambition. You likely: • Hold an active New York real estate license, • Have proven experience closing rental or sales transactions in NYC, • Are self-motivated, polished, and client-focused, • Value strong branding, presentation, and professionalism, • Want mentorship, structure, and real opportunity — not just a desk and a split, • Are ready to grow within a brokerage that is actively expanding What You’ll Do: • Represent renters, buyers, and landlords throughout Brooklyn, • Manage inquiries, showings, and negotiations from start to finish, • Market listings through Arché Nest’s elevated digital and social platforms, • Build and maintain long-term client relationships and referral networks, • Collaborate with leadership on exclusives, launches, and strategic opportunities, • Operate with professionalism, integrity, and a hospitality-driven mindset What We Offer: • Competitive commission structure with strong earning potential, • Access to exclusive listings and new development inventory, • Hands-on leadership support and mentorship, • In-house marketing, branding, and social media exposure, • A refined, boutique brand you’ll be proud to represent, • A clear growth path as Arché Nest continues to expand This is an opportunity for agents who want more than just a brokerage — it’s for those seeking a true home base to build something meaningful. If you’re an experienced agent ready to elevate your business and align with a brokerage growing with intention, we’d love to connect.

B2B Sales Agent – Claw & Vending Machines (Soccer, Basketball & Rugby Venues) Location: New York City Compensation: Base salary ~$55,000+ performance-based commission (strong OTE of $110k+) Type: Full-time About Us: We’re a fast-growing sports & gifting brand bringing “mystery shirt” magic into the real world – via claw machines and vending machines packed with surprise soccer, basketball and rugby jerseys. We’re at the very start of this channel and our long-term ambition is to place 800+ claw and vending machines across the NYC metro, Northeast, and key US markets in high-footfall, sports-focused venues. Once we’ve cracked the US East Coast model, the plan is to expand this rollout nationwide – turning it into a serious global revenue stream. The Role: Your mission is simple: Get our claw and vending machines into great locations on a revenue-share model and turn those locations into long-term, high-performing accounts. You’ll be responsible for the full sales cycle – from identifying target venues, to getting in front of decision-makers, to negotiating terms and overseeing successful installs. This is a role for a closer with a track record, not a “starter”. If you know how to sell physical, space-taking products into venues (or similar), this will feel familiar – just more fun. What You'll be Doing: Sales & Business Development: • Build and manage a pipeline of target venues, including:, • Soccer stadiums and clubs (MLS teams, soccer-specific venues), • Basketball arenas and sports centers (NBA, college basketball facilities), • Rugby venues, sports bars and high-footfall leisure sites (arcades, attractions, student hubs, family venues, etc.), • Research and map decision-makers (centre managers, commercial managers, tenant coordinators, operations, etc.) and get in front of them via outbound (cold email, calls, LinkedIn, in-person visits)., • Pitch our claw/vending machine concept and revenue-share model in a clear, commercial way that makes it a no-brainer for the venue., • Create tailored proposals and negotiate commercial terms (revenue splits, minimum terms, placement, branding, etc.)., • Own the full sales cycle from first contact → proposal → negotiation → signed agreement → handover/installation. Account Management & Expansion • Act as key point of contact for venue partners – check performance, resolve issues, and keep relationships warm., • Monitor machine performance by location, flag under-performance early, and propose solutions (relocation, offer tweaks, creative changes)., • Identify upsell / expansion opportunities (more machines, better placements, additional venues in the same group). Execution & Operations Coordination: • Work closely with operations to schedule machine installs, maintenance and replenishment., • Ensure all venue requirements (H&S, insurance, risk assessments, branding guidelines) are captured and communicated., • Feed back on what you’re seeing “on the ground” – what types of venues and positions work best, what objections are coming up, what offers resonate. Reporting & Targets: • Own and report on a clear set of KPIs: machines placed, signed venues, average monthly revenue per machine, pipeline value, win rate., • Keep CRM / pipeline organised and up to date – no black holes, no mystery deals. What We're Looking for: Non-negotiable: proven track record. We’re looking for someone who has already sold into venues / locations and can show it. Must-haves • 3+ years B2B sales experience with a strong new business focus (not just farming existing accounts)., • Proven success selling physical or location-based products or services, such as:, • Vending / amusement / arcade / gaming machines, • POS / kiosks / retail hardware, • Experiential / in-store activations, • Other space-taking installations into venues, • Confident negotiating commercial agreements and revenue-share models., • Comfortable being out on the road, visiting sites, walking a venue and spotting where something would perform best., • Strong communication skills – in-person, on the phone, and over email. You can explain the numbers clearly and get to a decision., • Highly self-motivated and comfortable working in a fast-paced, entrepreneurial environment with clear targets. Nice-to-haves: • Existing relationships with stadiums, soccer clubs, basketball arenas, rugby venues, shopping centres, or leisure groups., • Experience working with landlords, asset managers, or centre managers., • Interest in soccer, basketball, rugby and fan culture – you “get” the product and the audience., • What Success Looks Like in 12 Months, • A healthy, visible pipeline of targeted venues with clear next steps., • A growing network of signed locations with machines installed and trading., • Real, measurable monthly revenue from the machines – and a clear view of which types of locations perform best., • A clear, data-backed rollout plan that makes scaling to hundreds of machines (800+ over time) across the US feel achievable, not hypothetical. Why This Role is Exciting: You’re early in a new revenue channel – you get to shape how it works and help design the playbook that scales to 800+ machines. Clear line between your work and visible, tangible results (machines on-site, fans playing, revenue generated). Base salary plus meaningful commission upside – the more you place and the better the machines perform, the more you earn. Real scope to grow with the project – from NYC/Northeast rollout to nationwide and international expansion.

Seeking Self-Driven Showing Agent - Commission Salary We are a Leasing agency seeking a highly motivated and results-driven Showing Agent with exceptional closing skills to join our team. This role is ideal for a sales-driven professional who thrives on turning prospects into tenants—no license required. Key Responsibilities: • Conduct apartment showings and effectively present properties to prospective tenants., • Utilize strong sales and negotiation skills to convert leads into successful rental applications., • Guide clients through the rental process, ensuring a seamless and efficient experience. Requirements: • Proven sales and closing skills – experience in real estate is a plus, but not required., • Self-motivated and results-oriented – must have a strong drive to secure deals., • Must have a car for transportation., • Professional demeanor with excellent communication skills. This is a commission-based role, offering unlimited earning potential for a top closer. If you have a strong background in sales and the ability to turn prospects into tenants, we want to hear from you! We look forward to hearing from you! Ben,