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Maxime’s is the newest private member’s club opening from entrepreneur Robin Birley, located on the Upper East Side in Manhattan, New York City. \n We are seeking a Reservationist to join our world-class hospitality brigade. Reporting to the Reservations and Events Manager, the Reservationist will be managing the day-to-day operation of Club Reservations and facilitate members requests in a timely and efficient manner, oversee bookings, and member database, handle large parties and the process of taking, recording, changing, and canceling reservations, and support with various administrative and clerical functions as assigned by management. \n What We Offer: \n\n • Comprehensive Benefits Plan — medical, dental, vision & life insurance\n, • Generous Paid Time Off — significant vacation days & personal days\n, • 401k Retirement Savings Plan with Company Match\n, • Pre-Tax Commuter Benefits\n, • Work-Life & Wellness Platform\n, • Retail, Restaurant & Activities Discounts\n, • Freshly Prepared Staff Meal on each shift\n, • Uniform & Dry Cleaning Provided\n, • And more exclusive perks!\n\n What we’re looking for: \n\n • Proven success as a Reservationist within fine dining, Michelin-starred establishments, or luxury hotel settings.\n, • Capable of operating autonomously with minimal oversight.\n, • Maintains a professional, upbeat demeanor and embraces a collaborative, team-oriented approach.\n, • Ability to handle incoming reservation inquiries via phone, or email, providing information about availability and assist members in making reservations based on their preferences and requirements.\n, • Accuracy in inputting reservation details into Maxime’s reservation system, including member information, room preferences, special requests, and payment details, ensuring completeness and correctness of reservation records.\n, • Ability to assist members with inquiries, requests, or changes to existing reservations, including modifications to booking dates, and provide solutions to ensure member satisfaction and retention. \n, • Effective communication with other departmental teams, including Membership, Reception and Restaurant Operations teams to coordinate special requests and preferences, ensuring seamless experience from booking to departure. \n, • Ability to address members’ concerns or issues related to reservations, such as discrepancies, cancellations, or special requests, and work with relevant departments to resolve problems promptly and satisfactorily.\n\n What you’ll be doing: \n You’ll be working as part of an established team delivering exceptional experiences daily. With career progression opportunities, premium benefits, and unmatched exposure, this role is for committed and ambitious individuals who want to become a part of something truly unique in New York City’s private member’s club scene. \n \n *This position requires regular standing, walking, and occasional lifting as part of normal restaurant operations. Reasonable accommodations will be made for qualified individuals with disabilities. Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status. More detail about Maxime's part of Robin Birley Holdings, please visit https://culinaryagents.com/entities/704194-Maxime%2527s

The Front Desk Agent serves as guests' primary first and last contact at Wythe Hotel, creating effortless experiences that put them at ease while maintaining the personable atmosphere that defines our hotel.This role requires a desire to master hospitality excellence, serving as the epi-center that

Job DescriptionBenefits: • 401(k), • Paid time off, • Training & development Patient Call Center Agent Job Responsibilities and Duties: · Answer all incoming calls, and address patient’s inquiries, needs, complaints, or other issues · Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued · Utilizing EMR system for patient demographic updates, prescription requests, and scheduling appointments · Assisting in patient translation, if required · Process all incoming voicemails and tasks to Front Desk Team Member, Providers, and Management accordingly · Confirm patient visits for next day appointments · Identify and escalate issues to management · Complete daily call logs and reports · Sorting and filing all incoming fax correspondence · Other duties as assigned Patient Call Center Agent Qualifications and Skills: · High school diploma or equivalent · Superior active listening, verbal, and written communication skills · Knowledge of customer service practices and principles · Excellent data entry and typing skills · Ability to handle stressful situations appropriately · Fluency in Spanish · EMR experience a bonus Benefits: • Holiday pay, • Commuter benefits, • 401K, • Bereavement leave, • On-the-job training, • Paid time off, • Paid training, • Promotional/growth opportunities, • Full-timeJob Types: Full-time Education: • High school or equivalent (Required)Experience:, • Customer Service in a medical setting: 1 year (Required)Language:, • Spanish (Required)

POSITION PURPOSE: At Casa Cipriani, the reservation agent is responsible for performing a variety of customer service and administrative duties to support the hotel's room reservation and revenue management objectives. ESSENTIAL FUNCTIONS AND DUTIES: • Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries. Ensure that all customer data is properly stored and protected., • Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times., • Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures., • Create and maintain an upscale and personalized pre-arrival process that improves the guests’ experience and the hotel revenue., • Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue., • Ensuring accurate billing and payment processes: You will be responsible for ensuring that the reservation is secured and correct., • Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions, and providing recommendations and information to guests as needed., • Excellent organizational skills and attention to detail, • Ability to handle challenging situations and resolve customer complaints in a professional and timely manner., • Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise., • Ensuring that you are retrieving all the necessary relevant information to support the front staff in creating smooth and memorable experiences (arrival and departure time, special occasions, needs and preferences), • Maintaining accurate and up-to-date records of guest information and reservations, including guest preferences, special requests, and payment information., • Meeting and exceeding sales goals and targets, and actively seeking opportunities to increase revenue and maximize room occupancy., • Adhering to hotel policies, procedures, and standards, including data privacy and security, and ensuring that all guest information is kept confidential., • Should be knowledgeable, understanding, and adhere to Company Core Values and Mission Statement. Must lead by example., • Perform Switchboard duties and direct calls as needed., • Participating in training and development programs to improve job skills and knowledge., • Performing other duties as assigned by the management team., • Sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue., • Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed., • Ability to work independently and as part of a team in a fast-paced and dynamic environment. KNOWLEDGE, EXPERIENCE AND SKILLS: • Education: A bachelor's degree in hospitality management, business administration, or a related field is often preferred., • Work experience: Several years of experience in the hospitality industry, particularly in a reservations or sales role, is usually required., • Customer service skills: Excellent communication and interpersonal skills, as well as a strong customer-focused approach, are critical in ensuring guest satisfaction., • Technical skills: Proficiency in computer systems and software, including central reservation systems (CRS), global distribution systems (GDS), and Microsoft Office, is important., • Sales and negotiation skills: The ability to sell rooms, packages, and services to potential guests, and negotiate rates and packages, is essential., • Organizational skills: The ability to prioritize tasks, manage multiple tasks simultaneously, and maintain attention to detail is crucial., • Problem-solving skills: The ability to analyze and resolve guest complaints, resolve conflicts, and make decisions under pressure is necessary., • Financial management skills: An understanding of budgeting, forecasting, and revenue management, as well as the ability to analyze financial reports, is desirable., • Teamwork: A strong ability to work collaboratively with other departments, such as front office, housekeeping, and food and beverage, is essential., • Professionalism and integrity: A professional demeanor, strong ethical standards, and the ability to maintain confidential information is expected., • Refined verbal and written communication skills. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to stand for extended periods and work in a fast-paced environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects weighing up to 50 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks., • Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

POSITION PURPOSE: Casa Cipriani is a prestigious private members club and hotel, renowned for its impeccable service, elegant design, and timeless sophistication. Our commitment to providing unparalleled hospitality experiences to our members and guests is rooted in our heritage and passion for excellence. Joining Casa Cipriani means becoming part of a community dedicated to setting new standards in luxury and personal service. We are seeking a detail-oriented and hospitality-driven individual to join our Guest Relations team as a Guest Service Agent. This role plays a key part in delivering a seamless and personalized experience for our members and hotel guests. The Guest Service Agent will manage guest itineraries, VIP preferences, transportation coordination, and personalized services through tools such as Alliants and Opera, ensuring each stay is tailored and memorable. ESSENTIAL FUNCTIONS AND DUTIES: • Organize and maintain comprehensive guest itineraries using Alliants CRM system., • Perform daily arrival printouts and ensure accurate preparation for all next-day arrivals., • Reconfirm all next-day activities with vendors to guarantee guest services are secured., • Coordinate house car usage, external transportation, and monitor daily usage logs., • Track and report on house car usage daily, with monthly recap reporting., • Manage daily posting of guest-related charges in Opera PMS., • Verify and reconcile weekly invoices from vendors and service partners., • Maintain timely communication and follow-up on guest emails and concierge requests., • Source, vet, and coordinate with vendors for personalized guest services and experiences., • Oversee guest shipments and deliveries, ensuring secure handling and efficient coordination., • Ensure all Alliants guest tracking data is updated, accurate, and current., • Add and review all Opera notes to reflect guest preferences and important details., • Coordinate and attend weekly VIP arrival meetings and prepare VIP arrival lists., • Deliver personalized experiences through guest profile management and preference tracking., • Ensure guest profiles are complete and updated for future visits, including individual profile data., • Organize daily preparation lists for next-day arrivals and any special requests., • Handle and manage riders, including VIP requests and entertainment setups., • Maintain high attention to personalized recognition of repeat and high-value guests., • Collaborate across departments to ensure consistent, elevated guest experiences., • Perform other tasks and duties as assigned by management. KNOWLEDGE, EXPERIENCE AND SKILLS: • Bachelor’s degree in Hospitality or related field preferred., • Minimum of 2 years of experience in luxury hospitality, front desk, guest relations, or concierge services., • Proficiency in guest service platforms including Opera PMS, Alliants, and Microsoft Office Suite., • Excellent verbal and written communication skills, with a guest-first mindset., • Strong organizational skills and attention to detail; ability to multitask and prioritize effectively., • Confidence in handling confidential guest information with discretion and professionalism., • A proactive, solutions-driven approach with the ability to work both independently and as part of a team., • Flexibility to work evenings, weekends, holidays, and extended shifts as required. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to remain in a stationary position for extended periods., • Capable of walking, standing, and navigating the property throughout the shift., • Lift, carry, and transport items weighing up to 30 pounds as needed., • Perform repetitive motions and handle physical activity associated with guest service roles., • Adhere to all health, safety, and ergonomic protocols. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

POSITION PURPOSE: Casa Cipriani Hotel is seeking a dynamic and professional Front Desk Agent to provide exceptional customer service to all guests. As the first point of contact for our guests, you will be responsible for creating a welcoming and memorable experience while ensuring the smooth operation of the front desk. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. ESSENTIAL FUNCTIONS AND DUTIES: • Greet and welcome guests in a friendly and professional manner upon arrival., • Check guests in and out efficiently, ensuring all information is accurately entered into the system., • Provide guests with information about hotel amenities, services, and local attractions., • Answer phone calls and respond to inquiries in a courteous and timely manner., • Handle reservations, changes, and cancellations, ensuring accuracy and availability., • Address guest concerns or complaints promptly, resolving issues to maintain guest satisfaction., • Assist with luggage handling and special requests, ensuring a high level of guest comfort., • Maintain a clean and organized front desk area, ensuring it is presentable at all times., • Process payments, handle cash, and prepare billing for guests at check-out., • Collaborate with housekeeping, maintenance, and other departments to ensure a seamless guest experience., • Monitor and update the room availability and reservation system to reflect real-time status., • Ensure all guest information is kept confidential and follows hotel policies and procedures., • Uphold Casa Cipriani’s standards of hospitality, promoting a luxurious experience for each guest. KNOWLEDGE, EXPERIENCE AND SKILLS • High school diploma or equivalent required., • Previous hotel front desk or customer service experience preferred., • Proficient in using hotel management software (experience with Opera, Mews, or similar systems a plus)., • Strong communication skills, both verbal and written., • Exceptional attention to detail and ability to multi-task., • Ability to remain calm and efficient under pressure., • Friendly, approachable, and customer-focused demeanor., • Ability to work flexible hours, including evenings, weekends, and holidays., • Fluency in multiple languages is a plus. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to sit or stand for extended periods., • Occasional lifting of up to 25 pounds., • Must be able to work in a fast-paced, high-pressure environment. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.

Job Description We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills and a focus on quality patient care. Ideal candidates should be reliable, energetic, self-motivated, warm, upbeat and well-spoken. Candidates must have the ability to handle difficult situations with a smile, be able to give our patients the care and attention they deserve, be an energetic team player and be able to communicate effectively and multi-task. This role will be primarily working in the call center; however, the team members will be cross trained to work at the front desk if needed. What you’ll do: Be the helpful guide who serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner. This position plays a key role in the efficient and effective clinical and administrative operations of the practice. Previous healthcare experience, including proficiency with EMR systems, required Responsibilities/Duties: • Manage high volume calls from patients requiring scheduling of appointments/rescheduling of appointments and provide / gather information needed to the right designated individuals., • Strive for first call resolution, working to resolve member and provider issues as the point of contact. Transfer of calls ensuring patients are connected to the department/individual before releasing calls., • Utilize dual monitors and leverage computer-based resources to find answers to customer questions, • Detail and gather information/notes taker to provide and relay message to the department/designated individual., • Creates, updates, and accesses confidential patients’ data in EMR with a high level of confidentiality and accuracy., • Facilitates the appointment process by gathering necessary demographic, referral source and clinical information, ensuring complete and accurate documentation., • Observes telephone flow; offering or requesting assistance as needed., • Communicates with all departments effectively and efficiently to minimize wait times while providing high quality customer service., • All other duties as assigned by the manager. Who you are: • A great communicator with a friendly, professional phone presence., • Detail-oriented and organized — ability to handle multiple calls and tasks with ease., • A team player who thrives in a supportive, fast-paced environment., • Previous experience with call centers and healthcare services a plus., • Experience with electronic medical records (EMR/EHR) preferred., • High School Diploma or Equivalent required Hourly rate: $20 per hour Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical, Dental, Vision, 401k Retirement Plan with discretionary Match, Free Life Insurance and Long-Term Disability, Transportation Plan, Generous Paid Vacations and Holidays. BSFHC IS AN EQUAL OPPORTUNITY EMPLOYER \nCompany Description The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous, and highest quality health care, with dignity, to those we serve, especially the underserved population, without regard for ability to pay. The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous, and highest quality health care, with dignity, to those we serve, especially the underserved population, without regard for ability to pay.

As a Front Desk Agent at Brooklyn's iconic Forbes-rated luxury property, you will be the first point of contact for our guests, entrusted with delivering unparalleled service and crafting unforgettable experiences.

Join Our Team as a Front Desk Agent!.The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells.You're the face of the hotel, making every interaction feel effortless and inviting.Behind the scenes, you keep the front desk h

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards., • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable)., • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner., • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms., • Review Front Office log and Trace File daily., • Answer inquires from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner., • Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a bucket check, room rate verification report, and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with safe deposit boxes., • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience required., • Customer Services experience preferred., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Be knowledgeable of the hotel brand and various programs (travel programs, special offers). Have full knowledge of hotel safety an

About the Front Desk Agent Position.We're seeking a motivated and friendly Front Desk Agent to join our team.From greeting clients to answering phone calls, you'll be one of the first staff members our customers interact with, so strong customer service skills are a necessity.If you're interested in

Luxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. The Front Desk Concierge assumes a pivotal role in overall guest satisfaction and the ultimate success of the Hotel. A consistently positive attitude and knowledge of Hotel services and amenities

Reports To: Front Office Manager.Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services.This role supports the hotel's front office operations and handles various guest in

Experience as a Front Desk Agent in a hotel preferred. Front Desk Agent Position at 33 Seaport Hotel in NYC. We are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC.

Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique Rooftop lounges atop our most innovative hotel locations, and an outdoor lifestyle shopping center. Our Hotel "Family Members" are truly responsible for conveying the brand at every touch point, an

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front O

With positions available in front desk, housekeeping, food and beverage, event planning, and more, there are ample opportunities for career growth and advancement. Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our dynamic hospitality team as

Strong customer service and communication skills Friendly, positive, and professional presence Comfortable using computers and hotel systems Dependable, organized, and able to multitask Prior hotel or customer service experience is helpful but not required Flexible to work any shifts including holid

The William Vale aims to blend the authenticity of the Williamsburg neighborhood with a forward-thinking approach to the hospitality experience.The William Vale offers a comfortable contemporary atmosphere combined with intuitive design and modern comfort we pride ourselves on offering warm hospita

Parlor Host / Front Desk Agent. The Albion Summit, a boutique property in the By Landmark portfolio, is looking for a Parlor Host / Front Desk Agent to join our team. Our front desk is set within the parlor the heart of the property, where guests gather, settle in, and take in the Albion experience

Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential func

Casa Cipriani New York, a private members club and luxury hotel located within the historic Battery Maritime Building, is seeking a polished and service-driven Front Desk Agent to join our Front Office team. Serve as a knowledgeable and gracious point of contact, providing tailored information regar

As you know Front Desk Agents are at the hub of the hotel with the most interaction with the guest and your role is key to the overall experience the guest will have.

Our Front Desk Hospitality Agents are the face of Sonder and who live our leadership principle of 'Extend Hospitality to All'. Utilize our digital communication systems to receive guest calls, SMS and live chats, and offer immediate support from the Front Desk. Strong computer literacy and writing s

We are seeking a dynamic and enthusiastic Temporary Front Desk Agent to join our team and help to deliver the highest quality of service to our guests.Job Function, Tasks, and Responsibilities.Greet guests in a friendly and warm manner; perform guest check-in and check-out.Review arrivals and depart

Provide local information and general hotel assistance. Opportunities to grow in front desk and hotel operations.

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual

Multiple Tiers of Medical Coverage.

Schulte Hospitality Group is seeking a dynamic, service-oriented Front Desk Agent to join our team! SHG is an organization whose success is rooted in its service culture.Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders a

Front Desk Agent Position at 33 Seaport Hotel in NYC. We are seeking an individual to fill the position of Front Desk Agent at the 33 Seaport hotel in NYC. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuin

Front Desk Supervisor (Hourly) Envue, Autograph Collection (Marriott).Envue, an Autograph Collection hotel, is seeking a polished and service-driven Front Desk Supervisor ready to take the next step in their hospitality career.This role is ideal for a strong Guest Service Agent looking to step into

We are seeking a polished and service-driven Front Desk Agent to serve as the first point of contact for our members and guests.This role is central to delivering an exceptional first and last impression and requires a natural hospitality instinct, composure under pressure, and a genuine passion for

The Guest Services Agent is responsible for creating exceptional first and last impressions by welcoming guests, managing front desk operations, and serving as a trusted resource throughout the guest journey.

If you enjoy engaging with people and ensuring smooth operations at the front desk, we encourage you to apply. Ensure the front desk area is tidy and organized at all times. Proven experience in front desk operations or customer service preferred.

It's a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family

Front Desk Agent Always treat guests with courtesy and respect in a variety of situations. Must maintain standards of 5-star service. Must maintain honesty and integrity. To be mindful of the importance of personal hygiene and grooming. Adhere to the property's Health and Safety guidelines. Ability to work under pressure and in a fast-paced environment. Check-in, checkout and produce player's club cards for hotel guests in a confident, professional, and friendly manner. Initiate call back after check-in to ensure guest is satisfied with accommodations as well as offer any assistance. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Call back and follow up with guest on any requests that come through the front desk to ensure that they are satisfied. Provide gracious and efficient telephone service as it relates to general PBX services. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information. Review arrivals noting special requests and blocking rooms as necessary for VIP's and group arrivals. Complete all items as listed on shift checklists. Enroll Guests into World of Hyatt / Enroll Guests into Genting rewards during check-in process. Provide guest welcome amenity at check in. Book future reservations upon Guest Request. Carry Radio on you at all times, with Hotel Ear Piece. Ensure proper credit card procedures are followed based on PCI compliance guidelines. Enter guest requests and complete orders on Hotsos. Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, credit card, and check transactions during a given shift. Maintain complete knowledge at all times of: All hotel features/services, hours of operation. Hotel history and neighborhood knowledge. All room types, numbers, layout, dcor, appointments and location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures. Room availability status for any given day. Schedule daily group activities. Advise guest of any messages, mail, faxes, etc. received for them and hand them to the guest if they come directly to the front desk. Communicate service and amenities of the hotel to guests. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Input, update and maintain guest profile and history, which includes but not limited to guest preferences and alerts. Flexibility to carry out job responsibilities of other positions within the front office, such as PBX operator, bell person, and door person, upon request by the manager. Take, record and relay messages accurately, completely and legibly. All guest issues should be communicated to a manager, and immediately logged. Offer detailed information on the voice mail system to callers and guests wishing to leave messages. Accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver) immediately, and follow-up with relative departments after completion. Meet with departing Front Desk Host to review business status, log-book and follow-up items. Provide Concierge service - fluent knowledge of property and local restaurants, special events, city attractions, and guest amenities when necessary. Knowledgeable of property's fire and emergency procedures. Any additional duties as directed by management. Ability to utilize the property management system. Cover Night Audit, when needed. Behavioral standards that all team members will be held accountable to: Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision. Ability to accurately compute and manipulate mathematical calculations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger. Demonstrates consistent regard and dedication to guests, vendors, colleagues and the company by being engaged, interested and productive. Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the company's success. Puts guest at forefront of all decisions. Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once. Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays) High school graduate. Previous hotel experience. Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public. Good communication skills Guest service oriented Ability to function in a noisy, hectic, and crowded environment Ability to handle numerous duties simultaneously Ability to adapt under stress, flexible Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission Oral and written proficiency in the English language. Maintain up to date property knowledge. Endure various physical movements throughout the work areas, such as removing guest luggage to/from all types of vehicles and guest rooms. Ability to grasp, push or pull heavy loads, and lift and/or carry or otherwise move packages, boxes and luggage weighing up to 75 lbs. continuously throughout shift. Ability to stand, walk and/or sit and continuously perform essential job functions. Sufficient manual dexterity in one hand to be able to load and unload luggage. Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property. Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations. Prior experience in guest services preferred. Salary: $31.4800 - $35.4100 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Provide information about the hotel and local area, and offering our full range of upscale hotel amenities and services. The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel

As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Front Desk Agent, you would be responsible for greeting and registering gues

JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel’s controller and Front Office Manager. To do this kind of work, you must be able to: • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately., • Be available for work days, evenings, weekends and holidays. Physical Demands: Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Walking and standing are required throughout the shift. Reaching, handling, feeling, talking, hearing, and seeing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Front Office team and fill the role of Front Desk Manager. We are committed to providing you with: • Competitive wages - Salary Range $35 - $36 per hour., • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you, • Discounts with our Crescent managed properties in North America for you & your family members. As the Front Desk Manager, you will assist the Front Office Manager in leading the guest service team and supervising the daily operations of the hotel's continuing effort to deliver outstanding guest service and financial profitability. Here is what you will be doing each day: • Coordinate with the Front Office Manager and assist in overseeing the front office operation of front desk and night audit., • Work shifts with the front desk agents and night auditors, and "lead by example" with excellent leadership skills and impeccable hospitality guest service., • Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding front desk agents and night auditors., • Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement., • Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies., • Ensure guest and team member satisfaction., • Union experience highly desired Does this sound like you? You are a strong leader who is upbeat and approachable and who consistently demonstrates a natural ability to engage with guests and the general public. You will need a positive, collaborative style to work well with fellow managers and team members in all areas of hotel operations. You must be attentive to details, good at solving problems, and able to promote a passion for quality and service. You have at least 2 years of experience in a similar position in a hotel, excellent communication, leadership and customer service skills. You have a passion for providing our guests with exceptional customer and for making the guest's experience a memorable one. Our differences are what make us great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. Education High School or better. Experience 3 years: 3 years of experience as a Front Desk Agent Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Allocate accommodations correctly, with Front Desk, Agent, Office Manager, Hotel.

Guggenheim is seeking a Vice President to join the Loan Services closing team. The position requires close interaction with various parties including traders, client service support, custodian/trustee banks, fund administrators, legal counsel and credit analysts. This role will involve working in a dynamic team environment, presenting opportunities to further develop bank loan industry knowledge, and supports the Loan Closing team's objectives and initiatives. The ideal candidate will possess operational expertise inclusive of a complete understanding of private debt, bank debt, and fixed income securities and have proven their ability to work effectively in a high-pressure environment. The Vice President role presents an opportunity to join a team that sits at the 'hub' of Guggenheim Investments at an exciting time of growth and evolution at all levels of the company. The position is located in our New York City Office, full-time. • Team is responsible for ensuring all trades are booked, allocated, reviewed for accuracy, executed and checked off for closing in ClearPar in a timely manner., • Review and understand LSTA standard documents and other legal documents including Trade Confirms, Assignment Agreements, Proceeds letters, Participation agreements, Cash collateral agreements and Multilateral Agreements and Credit Agreements, specifically assign-ability language, • Provides KYC packages and fields any questions for any new accounts or as requested by counterparties which may require further guidance/assistance from Compliance or Tax team., • Maintains close interaction with various parties such as agent banks, counterparties, PMs, traders, analysts, legal and compliance to ensure timely settlement occurs (primary, secondary as well as distressed loan trades), • Maintains accuracy of trade details through ClearPar and WSO to ensure any issues are resolved prior to settlement. Identify and escalate issues to the front office, bank loan trading assistants/traders, in-house legal counsel and management, when necessary and track and report these issues through appropriate workflow tools, • Manage loan amendment workflow, to include tracking, submission and ensure votes are executed in a timely and accurate manner, • Ability to manage heavy trade portfolio, for assigned client base, while maintaining a clean aging profile, with the goal of settlement within the LSTA standard for settlement time, • Manage liquidity for various accounts through correspondence with the PMs. Settlements team will notify PMs as cash needs arise. For FX trades, desk needs to be notified at least 2 days prior to ensure funds are available for settlement. In rare instances, 2 days cannot be guaranteed due to the Agent executing late but will notify the FX desk as soon we're aware of settlement. Any cash breaks, settlements is responsible for following up with the custodians to ensure all trades are funded, • Ensure all trade fees are booked into WSO and tied to ClearPar invoices. Invoices are submitted to the custodian for payments and followed up regularly to ensure all invoices are paid in a timely manner, • Drafting manual documents (trade confirms, assignment agreement & funding memos for any trades not booked on ClearPar., • Direct Trades – settlements works alongside legal/origination team to facilitate funding for closing. Once a funding date is determined, funding memos will be manually drafted (in some instances, the counterparty will draft the funding memos), reviewed, signed and submitted to the custodians for payment to ensure funds are received in a timely manner, • Create, understand and present metrics reporting for trading, portfolio management and operations, • Prepare monthly/weekly reporting to senior management for open trades and trading metrics, • Process large-scale loan assignments related to special projects including CLO warehousing and closing, cross-trades and client-directed transfers Basic Qualifications • BA/BS in Business Administration / Finance concentration preferred, • Minimum of 5 years of hands-on experience in CLO or leveraged loan operations within an investment management firm, • A minimum of 7 years of experience in investment operations, • Experience with ClearPar or WSO or similar platforms, • Experience managing operations professionals, • High competence level with Microsoft Office Preferred Qualifications • 5-8 years of bank loan-related experience, • Knowledge of Wall Street Office, Aladdin, and Bloomberg, • Loan closing experience, • Team-oriented individual with the ability to work well across diverse groups in a collaborative, dynamic team environment Annual base salary between $145,000.00-$160,000.00 The base salary range represents the low and high end of the anticipated base salary range for this position. Actual base salaries may vary depending on factors such as location and experience. The range listed reflects base salary only, and the total compensation package may include other components such as incentive compensation.

New York City HQ Full time On-site GTM $150K-$200K + meaningful equity Prior to Ekho, one of the largest retail segments in the world had no checkout button. If you wanted to buy a vehicle online, the best you could do was fill out an "I'm Interested" form and wait for someone to call you back. Found the bike of your dreams at a dealership two states away? You were mostly on your own. Tax requirements, titling workflows, and registration rules vary by state and county. Most dealers didn't sell across state lines at all, because they had no reliable way to do it. Now they can. A buyer finds a vehicle, clicks "Buy Now," completes financing and insurance verification online, and gets it delivered to their door in a few days. The whole thing takes as few as ten minutes. And the dealer doesn't have to be at their desk (let alone awake) for any of it. The first time one of our dealers woke up to a completed overnight sale, they messaged us: "Oh my God, this is crazy. We just fulfilled a transaction while the whole team was asleep." We get messages like this regularly now, and they're no less exciting than the first one was. What made it possible was 18 months of untangling a combinatorics problem disguised as county-specific titling and registration, and integrating with 50 DMVs that still prefer faxes to APIs. That foundation is built. Now we're putting AI on top of it, expanding into cars, and building the transaction layer that works in-store as well as online. One thing worth saying directly: Anthropic can't ship something tomorrow that makes this company obsolete. The moat is the foundation beneath the code: the 50-state compliance framework, the DMV relationships, and the legal licenses we've secured. That's not something you can prompt your way around. Unlike most startups right now, we're not racing against the next model update. Here's what a typical week might look like (though we can guarantee no two weeks will look the same): You'll work on whatever the most strategically important problem the company has to solve next. Marketing is first — it'll get the bulk of your time out of the gate. Owning Ekho's marketing function end-to-end: paid spend optimization across channels, the content engine, outbound to dealers, the GTM bets we haven't placed yet. Some days that means jamming with Rowan on GTM strategy in the morning, briefing creative in the afternoon, and rebuilding a HubSpot sequence over dinner. Others it means tearing down what's not working and starting over. You'll have the budget to run real experiments without anyone second-guessing you. From there it gets cross-functional. You'll tackle whichever critical priorities are in front of the company — often more than one in a given week. RevOps: cleaning up the lead-to-customer handoff, automating renewals, instrumenting the dealer lifecycle. CS Ops: customer-comms quality, health scoring, the agents that ship status updates to dealers automatically. Hiring: building the sourcing engine and the onboarding playbook as we scale. BizOps: the dashboards, the offsite, the systems that hold a fast-growing company together. Some weeks you're heads-down on one. Others you're ping-ponging across three. The role moves with the company's priorities, not any one function's roadmap. Running in parallel to all of it — and the thread that makes this role compound — is agent orchestration. Every function you take on, you're standing up the agents that run the long tail of it. Marketing is the proving ground: most dealer outbound today is manual, but there's a version where a dealer's first impression of Ekho comes from an agent that already knows what they sell, what their margins look like, what their nearest Ekho-active competitor is doing, and what to say to land the meeting. You'll build that, and in doing so, lay down the agent infrastructure (orchestration patterns, eval loops, internal tooling) that every function downstream will run on too. The more functions you reshape, the more leverage the orchestration layer has — and the more you become the person the rest of the company comes to when they need to ship an agent. Your mandate is to own the most strategic problems the company has to solve and to build the agent orchestration layer that lets every function you touch scale without always requiring a human in the loop. Rowan grew up in South Africa, where his dad owned a used car dealership. Chris grew up in Atlanta, and was close family friends with some of the largest dealer operators in the Southeast. They met at Stanford, went to see what good looked like at scale (Rowan at Duolingo, Chris at Meta), then went through YC determined to find the most overlooked problem in the largest industry they could. This one—a $2 trillion industry that couldn't complete a sale online—was the one that stuck. Nisarg and Charlie co-lead our Client & Product Success team together. They met at UNC and when they're not busy rooting on Carolina's basketball team, they love engaging with our customers to understand what products and experiences will have a profound, lasting impact. Ali leads operations and is third generation in the vehicle industry. Her grandfather and mom sold Cadillacs for a collective 60+ years and her dad has spent his career on the operating side of large dealerships. Sophia leads dealer operations at Ekho and previously studied theatre at NYU Tisch. It turns out that producing theatre and managing a dozen moving parts at any time is excellent preparation for the many hats she wears at Ekho across dealer operations, licensure, developing agents, and planning team events. We're 34 people, mostly in our mid-to-late twenties, with backgrounds across Stanford, YC, BCG, Goldman, and Meta. Nine of us are engineers. We spend four days a week together in our Flatiron office. Mike is our industry vet. He's in sales, not engineering; but you'd never guess it from the Claude Code usage. He spent decades as an executive at Triumph, Piaggio, and Zero Motorcycles, and recently organized a motorcycle track day for the whole team because he found a free event and figured people would want to go. (They did.) There's a gong in the middle of the office that goes off without warning every time a sale closes. The founders have never said "my way or the highway." Everyone has a voice in defining what to build and why, not just how. The whole team has an unlimited Claude Code budget, and it's not just an engineering thing. People across the company are shipping with AI. You came up through cross-functional work that selected for raw horsepower — 3-5+ years of top-tier consulting, product, or a notable startup ops role — and you have some real operating chops behind you. Unfamiliar problem spaces don't intimidate you; they're just puzzles you haven't seen yet. Strategy on a slide doesn't count as the work — shipping it does. You'd rather rebuild the broken funnel, run the campaign, or ship the agent than write the deck about any of it. You're AI-native in practice — and you build agents, not just use them. Claude terminals open, MCPs wired up, evals you actually look at. You move faster than people who aren't, and you have opinions about which tools are actually good. You don't mind long hours when the work is worth it. The team is in at 8:30; dinner gets ordered at 7 for whoever's still here, and most days, most people are. You're looking for a place to build, not a place to settle. Two years from now, you could be running one of the strategic functions you reshaped, owning Ekho's agent infrastructure as its own discipline, or carving out a role we don't have a name for yet. All three are real paths. $150K-$200K+ on-target earnings Meaningful equity Health, dental, & vision 401(k) Free lunch and dinners $700/year work setup stipend Annual team offsite To start

What is the role of a Front Desk Agent? Front Desk Agent responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel's facilities. You will make sure our front-desk staff, including Receptionists and Concierges, offer st

Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and e

Customer Service Agent with Front Desk/Reception Responsibilities. Maintain a professional and welcoming reception area. Previous front-desk or receptionist experience.