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POSITION PURPOSE: \n \n At Casa Cipriani, the reservation agent is responsible for performing a variety of customer service and administrative duties to support the hotel's room reservation and revenue management objectives. \n \n ESSENTIAL FUNCTIONS AND DUTIES: \n \n\n • Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries. Ensure that all customer data is properly stored and protected.\n, • Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times.\n, • Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures.\n, • Create and maintain an upscale and personalized pre-arrival process that improves the guests’ experience and the hotel revenue.\n, • Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue.\n, • Ensuring accurate billing and payment processes: You will be responsible for ensuring that the reservation is secured and correct.\n, • Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions, and providing recommendations and information to guests as needed.\n, • Excellent organizational skills and attention to detail\n, • Ability to handle challenging situations and resolve customer complaints in a professional and timely manner.\n, • Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise.\n, • Ensuring that you are retrieving all the necessary relevant information to support the front staff in creating smooth and memorable experiences (arrival and departure time, special occasions, needs and preferences)\n, • Maintaining accurate and up-to-date records of guest information and reservations, including guest preferences, special requests, and payment information.\n, • Meeting and exceeding sales goals and targets, and actively seeking opportunities to increase revenue and maximize room occupancy.\n, • Adhering to hotel policies, procedures, and standards, including data privacy and security, and ensuring that all guest information is kept confidential.\n, • Should be knowledgeable, understanding, and adhere to Company Core Values and Mission Statement. Must lead by example.\n, • Perform Switchboard duties and direct calls as needed.\n, • Participating in training and development programs to improve job skills and knowledge.\n, • Performing other duties as assigned by the management team.\n, • Sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue.\n, • Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed.\n, • Ability to work independently and as part of a team in a fast-paced and dynamic environment.\n\n \n KNOWLEDGE, EXPERIENCE AND SKILLS: \n \n\n • Education: A bachelor's degree in hospitality management, business administration, or a related field is often preferred.\n, • Work experience: Several years of experience in the hospitality industry, particularly in a reservations or sales role, is usually required.\n, • Customer service skills: Excellent communication and interpersonal skills, as well as a strong customer-focused approach, are critical in ensuring guest satisfaction.\n, • Technical skills: Proficiency in computer systems and software, including central reservation systems (CRS), global distribution systems (GDS), and Microsoft Office, is important.\n, • Sales and negotiation skills: The ability to sell rooms, packages, and services to potential guests, and negotiate rates and packages, is essential.\n, • Organizational skills: The ability to prioritize tasks, manage multiple tasks simultaneously, and maintain attention to detail is crucial.\n, • Problem-solving skills: The ability to analyze and resolve guest complaints, resolve conflicts, and make decisions under pressure is necessary.\n, • Financial management skills: An understanding of budgeting, forecasting, and revenue management, as well as the ability to analyze financial reports, is desirable.\n, • Teamwork: A strong ability to work collaboratively with other departments, such as front office, housekeeping, and food and beverage, is essential.\n, • Professionalism and integrity: A professional demeanor, strong ethical standards, and the ability to maintain confidential information is expected.\n, • Refined verbal and written communication skills.\n\n \n PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: \n\n • Ability to stand for extended periods and work in a fast-paced environment.\n, • Endurance to withstand long hours of standing, walking, and repetitive motions.\n, • Lift and carry objects weighing up to 50 pounds.\n, • Flexibility to bend, stoop, reach, and perform physical tasks.\n, • Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties.\n\n \n INTENT AND FUNCTION OF JOB DESCRIPTIONS \n All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. \n Cipriani is an equal opportunity employer.

About AUI AUI builds Apollo, a neurosymbolic foundation model for AI agents that do consequential work, where accuracy, reliability, and visibility matter — conversations with customers, and the processes behind them. Instead of describing behavior in a prompt and hoping the model complies, Apollo compiles declared rules into a checkable program. Constraints are enforced by the system rather than requested of the model, so “this agent will never do X” is something you verify, not something you hope for. The language model works as a translation layer at either end — structuring what a person (or another agent, or a system) says into symbolic slots on the way in, and generating fluent responses on the way out. That guarantee is what LLMs structurally can never achieve. We serve companies from startups to the Fortune 500, across regulated industries, retail, and travel — environments where an agent that improvises is a liability, and where someone has to answer for every action it takes. Apollo-1 is a self-serve platform, and most teams can build on it themselves. Large enterprises — with deeper integrations and more involved internal processes — can use a hand getting their agents all the way to production. Our commercial team also needs proof-of-concept agents built for prospects, fast. That’s this team. The role You’re joining our deployment team, serving two constituencies. Internal. Our product and commercial teams need working agents — proofs of concept for prospects, reference builds, agents that pressure-test the platform before customers find its edges. You’ll build them, often on short notice, often for a business you learned about today. External. The most complex enterprise deployments, where the agent has to hold a real company’s rules across hundreds of scenarios and act on live systems. You’ll be in the room with their operators and subject-matter experts, not reading a requirements doc someone else wrote. An agent starts life as a real business: a bank’s dispute policy, an airline’s rebooking rules, a retailer’s returns matrix. Someone has to sit inside that mess, understand how the business actually works, and turn it into a program the platform can enforce and certify. Then train it, grade it, try to break it, and sign off that it’s ready to act on a customer’s behalf. The loop closes back into the product. What you solve by hand for one enterprise should become something the next customer can do themselves, and you’ll be one of the loudest sources of truth about what the platform can’t do automatically. What you’ll do • Sit with partner teams to extract how their business actually operates — including the rules nobody wrote down and the exceptions everyone knows about, • Author agent programs: translate policy, process, and edge cases into structured, unambiguous declarations the platform can enforce, • Run training rounds — design scenarios, simulate conversations, grade outputs, and iterate until behavior holds, • Own certification: prove a program does what it claims before it ships, and triage it when it regresses, • Find the contradictions. Real businesses run on rules that conflict. You’ll be the one who notices the refund window doesn’t square with the cancellation clause, and who drives the decision on which one wins, • Build proofs of concept alongside our commercial team, and support technical discovery with large prospects — you’re the person in the room who can answer “can it really do that?”, • Turn one-off solutions into reusable patterns, so the self-serve product absorbs what the deployment team learns, • Feed the field back to product: what’s slow, what’s missing, what breaks at scale Who we’re looking for We care more about how you think than where you’ve worked, with one hard requirement. -Technically fluent — not a coder. You’ve worked inside a technological product environment and you understand how systems fit together: what an API is doing, where data moves, why an integration breaks, what engineers mean when they say something is hard. You use coding agents — Cursor, Claude Code, or equivalent — as a normal part of how you work, not as something you tried once. You won’t be shipping production code here, but you will be building, and the tools are the same. -Opinionated about AI. You’re curious about it end to end: roughly how the models actually work, what they’re doing to industries and to work itself, where this is all going. We don’t need you to hold the right opinion. We need you to hold one, and to be able to defend it and change it. -Curious about how businesses run. You find it genuinely interesting that an airline’s rebooking logic looks nothing like a pharmacy’s intake flow. You’ve noticed that industries have structure, and you like learning a new one from scratch. -Independent. You’re given a partner, a pile of documents, and an outcome. Nobody is going to hand you a ticket queue. If you need the work broken down for you, you’ll be unhappy here. -Precise and stubborn. This work rewards people who will handle the ten-thousandth case as carefully as the tenth, and who push back rather than write “handle appropriately” to make a hard question go away. Most people can’t do this. The ones who can are extremely valuable. -You’ve failed at something real. A company, a project, a venture that didn’t work. We’d rather hire someone who has been responsible for an outcome and lost than someone whose record is unblemished because nothing was ever on the line. -A clear writer. Most of this job is written. If you can’t state a rule in a sentence that can only be read one way, the agent can’t follow it. No degree required. It isn’t a proxy for anything we care about. How we work: healthy ego Our culture runs on something we call healthy ego, and it has two halves. Both are required. The first half is ego. High confidence that you can learn and succeed at anything — paired with actually asking for what you need to get there, and then working until the result is excellent rather than finished. We also expect you to want things to succeed for your own sake, not only the company’s. AUI is a place to push yourself and evolve fast. No one will push you and no one will carry you, but everyone will work with you. We sharpen each other by challenging each other, and by the simple pressure of keeping up with the team. The second half is what makes it healthy: your success is never built on top of someone else’s. You name your own mistakes before anyone else has to, and you go fix them — by yourself or with the team. We’re flat. Merit decides what you own, not title or tenure. Backgrounds that tend to work The common thread is time spent close to a technical product, plus real fluency in how some corner of the business world operates. • Solutions, implementation, or technical account management at a software company, • Support escalations, Tier-2, or support quality — the people who own the cases nobody else could close, • Product operations, technical program management, or ops inside a product organization, • Operations in a rule-dense industry — claims, reservations, banking, healthcare intake, logistics — paired with time in a product or technology environment, • Founders and operators of things that didn’t make it What this is not • Not an engineering role. You won’t own production code., • Not a non-technical role either. If you can’t hold your own in a conversation about how a system works, this will be painful., • Not data annotation or gig AI-training work. This is a salaried role where you own outcomes, not task throughput., • Not a support queue. You’re building the thing, not staffing it. Logistics We’re in Williamsburg, Brooklyn, in the office together five days a week. That isn’t a policy we’re apologetic about — this work runs on overhearing each other. A deployment question gets answered across a desk in thirty seconds instead of dying in a thread, and the challenge-each-other part of how we work doesn’t survive being asynchronous. If that’s not how you want to work, this isn’t the right role. How to apply Skip the cover letter. Send your résumé plus answers to one question: • Tell us about something you owned that failed. What did you actually get wrong? (300 words max) The interview process includes an in-office assignment — the closest thing to the actual job we can put in front of you.

Job Description At Massage Envy Staten Island, we encourage your passion, empower your growth, and value YOU. Day-to-Day: • Perform quality, therapeutic bodywork that meets clients' needs, • Communicate with clients to identify their needs and set clear expectations, • Stay connected to clients throughout each session to achieve the goals of each service, • Recommend follow-up visits and additional services to help clients pursue their wellness goals Benefits of Joining Us • Free AMTA membership with professional liability insurance., • Aflac benefits for part and full-time employees., • Health, dental, and vision insurance for full-time employees., • 401(K) plan available for all employees., • Paid sick time and a flexible schedule. Qualifications • Must have a valid Massage Therapy License., • High school diploma or equivalent., • Pass a background and reference check. Culture & Support: • Trained leadership that is invested in YOUR success, • A self-care program that gives you the tools to prolong the career you love, • Exclusive massage mediums formulated with clients AND therapists in mind, • A front desk team dedicated to scheduling appointments and up-keeping treatment rooms, • A caring, supportive community of other skilled wellness professionals that share knowledge Are you a Licensed Massage Therapist (LMT) looking to take your career to the next level? Do you want to focus more on massage therapy and less on bookkeeping? Join our team and get the support you need to grow your career and do more of what you love. Apply today – we can’t wait to meet you! *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location. MT-NYNN

Job Description Assistant Front Office Manager — Overnight Relief Reports To: Director of Front Office Overview A midsize Murray Hill property is seeking an Assistant Front Office Manager to join its team. The AFOM is responsible for ensuring the seamless day-to-day operation of the front desk in an attentive, efficient, and courteous manner. This role is essential in delivering quality service to all guests throughout their stay while maximizing room revenue and occupancy. Responsibilities The AFOM oversees the daily operation of the front desk and serves as the primary liaison across all areas impacting the guest experience. This role plans, directs, and coordinates front office activities to ensure exceptional service standards are consistently met, while exercising independent judgment and initiative in carrying out overall responsibilities. • Treats all guests with courtesy and respect in a variety of situations; upholds honesty and integrity at all times., • Supervises the Front Office Department and conducts pre-shift meetings., • Motivates, trains, and develops team members through orientation, developmental reviews, short-take training, and monthly departmental meetings., • Assigns, coordinates, and supervises the work activities of Guest Service Agents., • Prepares team member schedules, completes payroll, and monitors labor costs against daily occupancy and operational demands., • Manages same-day room inventory and rate yielding to maximize revenue and occupancy., • Ensures all shift closings, room deposits, refunds, and rebates are completed accurately with all necessary paperwork in order., • Conducts performance reviews with direct reports., • Responds immediately to emergency situations, completes incident reports, and follows up with guests and staff as needed., • Takes personal responsibility for resolving service issues and creating memorable guest experiences., • Able to function as a front desk agent, especially in terms of check-in and check-out procedures, and step in when needed., • Maintain constant communication with Housekeeping and Engineering, • Review prior Shift Reports and Night Audit Reports daily. Qualifications • At least 3 years of progressive experience in a hotel., • Supervisory experience required., • A 2-year or 4-year college degree preferred., • Must speak and write clearly- second language a plus., • Extremely organized and able to ensure accurate and timely submission of all work., • Available all hours as required, including: mornings, nights, overnights, weekends, and holidays., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Perform other duties as requested., • Experience with Stay N Touch (PMS) preferred. Benefits • Medical, Dental, and Vision Insurance, • 401(k) Plan, • Paid Time Off (full-time employees), • Must be able to work extended hours, including standing, bending, and lifting up to 45 lbs. \nCompany Description The Pod Hotels introduced the microhotel concept to North America. We help travelers visit NYC without overspending on an outdated hotel room. Located in the best areas of the city, we thrive on providing a guest focused, hospitality first experience. The Pod Hotels introduced the microhotel concept to North America. We help travelers visit NYC without overspending on an outdated hotel room. Located in the best areas of the city, we thrive on providing a guest focused, hospitality first experience.

Job DescriptionAbout rag & bone From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future. Overview: rag & bone’s service desk now runs with an AI agent as the first line of support for our corporate and retail teams. It handles routine Level 1 requests, such as password resets, access requests, and how-to questions, and the share of requests it resolves on its own will keep growing. As our Level 2 Help Desk Specialist, you are the expert behind it. You pick up what the agent escalates, solve the harder Windows and Apple hardware and software problems, and make the agent better with every ticket by turning fixes into knowledge, workflows, and automations. You will also own the hands-on side of support at HQ: the workstations, desks, and equipment our teams work from. How the Team Works: The AI agent is the front door; you are the judgment and the hands behind it. Success in this role is measured not only by the issues you resolve, but by how much of the work you make repeatable, so the agent resolves more each quarter and the team spends its time on work that genuinely needs a person. We aim to be adaptable but have a long-term vision. We select team members based on their proven skills, character, and background. Meeting the challenges of our dynamic environment requires talent, creativity and determination. If you are interested in new challenges, looking for a career that utilizes your abilities, consider joining the rag & bone IT team. Responsibilities: • Resolve Level 2 incidents and requests escalated by the AI service desk agent across Windows and Apple systems (PC, Mac, iPhone, iPad), including complex hardware, software, operating system, and application issues., • Serve as the human point of contact for corporate and retail staff when an issue needs a person, providing clear, patient support and training on our tools and devices., • Review escalations and AI-handled conversations to identify inaccurate answers, knowledge gaps, and missed automation opportunities, and feed findings back to improve resolution quality., • Own the knowledge base the AI agent relies on: write, update, and retire articles for Windows, macOS and iOS so answers stay accurate, current, and easy to follow., • Work closely with the AI team to design, test, and maintain AI agent workflows and automations (for example access requests, software installs, device enrollment, and onboarding and offboarding steps), • Manage Windows, macOS and iOS devices using Microsoft Intune and Apple Business Manager, including policies, configuration profiles, app deployment, and compliance., • Set up and support employee workstations and desks, including computers, monitors, docks, keyboards, phones, and other peripherals, for new hires, moves, and refreshes., • Troubleshoot and resolve onsite hardware and peripheral issues at HQ, including cabling and printers., • Track inventory of Windows and Apple systems to ensure proper refresh cycles and reliability., • Plan and execute the selection, purchase, installation, configuration, and testing of new Windows and Apple equipment., • Escalate issues beyond Level 2 to infrastructure, security, and application owners with clear documentation for a fast handoff. Requirements: • 2+ years of help desk or desktop support experience, including Level 2 troubleshooting in a mixed Windows and Apple environment, ideally in retail or fashion., • Strong knowledge of Windows, macOS and iOS systems, and proficient in diagnosing complex hardware, software, and operating system issues., • Ability to maintain and configure systems using Microsoft Intune and Apple Business Manager with Federated Apple ID., • Hands-on experience operating ITSM AI agents (such as Serval, ServiceNow, Fixify, or Ivanti), with strong AI literacy., • Experience writing clear, structured knowledge base content that works for both end users and AI agents., • Comfortable building workflows and automations; scripting experience (PowerShell, Bash, or zsh) is a plus., • Experience building or tuning ITSM AI agents is a big plus., • Analytical mindset, comfortable using ticket data and service metrics to spot trends and prioritize improvements., • Hands-on experience setting up workstations and peripherals, and comfortable with the physical side of the role, including moving and installing equipment., • Knowledge of Android systems is a plus., • Experience with Meraki network is a plus., • Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent experience., • Excellent verbal and written communication skills, with the ability to explain technical issues simply and stay calm with frustrated users., • Ability to work efficiently in a collaborative team environment., • Detail-oriented, organized, and able to effectively perform multiple tasks., • Flexible schedule availability during weekdays and weekends, as necessary. Rules we live by | Rules you live by Be a Good Human | Be original, be authentic. Stand for diversity, equitability & inclusivity Have No Fear | Innovate and solve problems Own Every Decision | Work together and get results Quality Matters | Not only with product, but we see it in our people Make Shit Happen | Be disciplined, be competitive Our in-office policy is in office, 4 days a week. Benefits • Paid Time Off, • Clothing Allowance, • Generous Employee Discount, • Paid Parental Leave, • Membership to Calm and access to other wellness benefits, • Medical, dental, vision and ancillary benefits, • 401k Salary: The target salary for this role is between $70,000 and $80,000 based on candidates' experience and expectations. rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR fGi4VsdD0O

Job Description Loews Regency New York Hotel offers careers in a luxury Park Avenue setting on the Upper East Side. Team members support iconic Art Deco style, personalized service and a refined guest experience shaped by more than 60 years of hospitality expertise. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement, Paid Personal Days, • Training & Development opportunities, career growth, • Tuition Reimbursement, • Pet Insurance, • Complimentary meals in Team Member Café while working, • Team Member Hotel Rates, other discounts, perks and more, • Benefits are subject to eligibility and may vary by position Job Specific • Oversees daily agent activities at the Front Desk and ensures all Team Members are adhering to the company standards., • Interacts with the guest and handles all guest requests., • Provides a four diamonds and more experience by focusing on exceeding guest expectations., • Supports the Front Desk Agents by providing constant feedback and training., • Understands the needs and wants of the customers in our market, improves processes by listening to the team and customers., • Responsible for controlling the inventory levels and works closely with the purchasing department., • Coordinates the quality, efficiency, and safe operations of the Front Office department., • Ensures safe and efficient flow of traffic of arriving and departing guests., • Reviews occupancy flow patterns throughout the evening as well as Guest Services logs and applicable computer reports to ensure proper department coverage and an outstanding level of service., • Maintains open lines communication with other departments, • Interacts frequently with guests to ensure satisfaction with services, • Attends all required meetings for position, • Oversees supervision of Team Members and work assignments to maximize performance and ensure all Team Members perform in a friendly professional manner at all times, • Conducts regularly scheduled meetings and training as required, • Answers guest inquiries and resolves complaints, taking all appropriate action to ensure total guest satisfaction, • Ensures that all requests are handled promptly, accurately, and with utmost courtesy, • Reviews/maintains daily payroll report/records for overnight team, maintaining labor costs within forecasted budgetary guidelines, • Ensures that all daily and group reports are distributed to appropriate parties, • Other duties as assigned General • Maintains clean and excellent condition of Back Office area and equipment, • Maintains proper stock of all supplies in Back Office Area, • Executes emergency procedures in accordance with hotel standards, • Notifies appropriate individuals and departments of any problems or unusual matters of significance, • Attends all appropriate hotel meetings and training sessions, • Is polite, friendly, and helpful to guests, employees, and management, • Promotes and applies teamwork skills at all times, • Complies with all hotel standards, policies, and rules, • Complies with safety regulations and procedures, • Remains current on hotel information and changes Qualifications • Excellent communication skills - oral and written, • Excellent guest service skills, • Knowledge of computer programs utilized in property management, • Able to work a flexible schedule, including weekends and holidays, • Bachelor Degree in Hospitality Management or related field or exceptionally strong technical and service skills, • Minimum two years' experience as Front Desk Agent at a comparable quality propertySalary range for this position, based on experience, is $72,000.00 to $90,000.00. Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse work culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you would like to request a reasonable accommodation to submit an application or participate in the hiring process please contact our Human Resources team.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Training & development $18.00/hour to start, $20.00/hour after 90 days. Part-time, on-site in Wayne NJ, 1:00 PM to 9:00 PM (or 12:00 PM to 8:00 PM). Applying takes about two minutes and a résumé is optional. The shift Afternoon to evening, on a fixed weekly schedule you pick with us and keep. Our clients are business travellers, and they need help most when other offices have closed, so the evening hours are the job itself. If 1-9 PM (or 12-8 PM) works for you, read on. What you will do • Answer calls and emails from travellers whose plans just changed, and get them sorted, • Enter booking and billing details accurately into our systems, • Keep a shared inbox moving and flag anything that needs a senior agent, • Catch the small errors (a wrong confirmation number, a mismatched date) before they become expensive ones You will do well here if you • Have worked a busy front desk, call centre, retail counter, pharmacy, bank window, dispatch board or campus office, • Are comfortable on the phone, including with people who are stressed, • Pick up new software quickly and stay accurate when it gets busy, • Can commit to the same days and hours every week What we do not require No travel industry experience, we train you on our systems. No specific degree. Students and recent graduates are welcome; this schedule fits well around daytime classes. Pay and schedule • $18.00 per hour to start, $20.00 per hour after 90 days, • Part-time, fixed weekly schedule, 1:00 PM to 9:00 PM or 12:00 PM to 8:00 PM, • On-site at our Wayne, New Jersey office About ABT-US We are a corporate travel management company in Wayne, New Jersey, looking after business travellers across the country. Small team, no layers, and you report directly into our operations group. Applicants must be legally authorized to work in the United States. We do not provide visa sponsorship for this role.

Job DescriptionPlant Safety ManagerOwn the safety culture in heavy industryLead safety for a facility that powers a cleaner future You’re not looking for a clipboard role. You want to own a plant-wide safety program where what you build actually changes how people go home at the end of their shift. This is a facility-level Safety, Health & Environmental leadership role in a heavy industrial environment, driving OSHA compliance, safety management, and environmental stewardship every single day. You’ll be the go-to safety leader for operations and maintenance, turning standards into habits, incidents into learning, and KPIs into action. If you’ve led industrial safety programs and can walk a plant, talk to techs, and stand up in front of leadership with equal confidence, we want to talk to you. What You'll Work On You’ll own the full safety program for a complex industrial facility focused on sustainable waste and energy operations: • Plant-wide Safety, Health, and Environmental (SHE) programs, • OSHA 1910/1926 compliance and site safety requirements, • Incident prevention, investigation, and corrective actions, • Employee and contractor safety training and performance, • Occupational health and medical surveillance programs, • Environmental compliance support at the facility level, • Safety committees and cross-functional safety initiatives, • Continuous improvement of safety culture and systems You’ll work in a heavy industrial setting that may include power generation, thermomechanical treatment operations, materials recovery, recycling, or similar environments. This is where you turn a safety program into a safety culture. What You'll Be Doing • Leading and managing all aspects of the facility’s SHE programs with visible, hands-on presence, • Ensuring compliance with OSHA 1910/1926, applicable permits, and company safety requirements, • Driving OSHA Voluntary Protection Program (VPP) initiatives where applicable, • Tracking program effectiveness through KPIs, audits, observations, and inspections, • Implementing corrective actions and continuous improvement initiatives, • Leading investigations of accidents, near-misses, first-aid, recordable, vehicle, and contractor incidents, • Coordinating scene security, medical response, root cause analysis, and corrective follow-through, • Maintaining complete, accurate safety records, logs, reports, and regulatory documentation, • Managing the facility safety training program, alerts, bulletins, and procedures, • Overseeing contractor and temporary worker safety performance with facility leadership, • Educating, coaching, and motivating employees and contractors on safe work practices, • Supporting environmental compliance inspections, permits, and reporting obligations, • Leading safety committees and partnering cross-functionally to strengthen safety culture, • Serving as primary contact for occupational health and medical surveillance programsWhat We're Looking For, • Bachelor’s degree preferred in Safety, Occupational Health, Environmental Science, Engineering, or related discipline (equivalent industrial experience considered), • 2–4+ years of occupational health and safety experience, • Background in industrial manufacturing, thermomechanical treatment operations, power generation, utility, chemical processing, materials recovery, recycling, or other heavy industrial environments preferred, • Working knowledge of OSHA 1910, OSHA 1926, and applicable state safety regulations, • Experience supporting operations and maintenance activities within an industrial facility, • Professional safety certifications such as ASP, CSP, OHST, or CHST preferred, • Proficiency with Microsoft Word, Excel, PowerPoint, and Visio, • Proven ability to lead through influence with strong interpersonal, coaching, and communication skills, • Analytical, problem-solving mindset with focus on operational excellence and risk reduction, • Ability to manage multiple priorities in a fast-paced industrial environment and drive changeThe Experience That Will Really Get Our Attention You’ve been the safety point person in a heavy industrial plant, not just pushing paperwork but partnering with operations and maintenance to solve real problems in the field. You’re comfortable in PPE on the floor and in front of leadership with the data, story, and plan. You know OSHA 1910/1926 cold, have led serious incident investigations, and have built or upgraded training programs that people actually respect. You bring a change-agent mindset, driving VPP-style engagement and continuous improvement, not just compliance. High-signal experience: OSHA 1910 • OSHA 1926 • industrial manufacturing safety • power generation safety • thermomechanical treatment (TTF) operations • utility or chemical processing safety • materials recovery and recycling safety • incident investigation and root cause analysis • safety training program management • Microsoft Word • Microsoft Excel • Microsoft PowerPoint • Microsoft Visio • ASP • CSP • OHST • CHST Why This Opportunity? This is not a corporate desk job; it’s the facility-level safety leadership seat where you directly shape how a major industrial operation runs day to day. You’ll operate across strategic, tactical, and transformational levels—policy, training, investigations, compliance, and culture—while partnering closely with the Facility Manager, Regional Safety Manager, and plant teams. The company backs safety as a core value and is investing in a comprehensive, modern SHE program, including OSHA VPP activities and enterprise-wide initiatives you can plug into. This role is also eligible for a sign-on bonus, with competitive compensation and strong benefits. Important Requirements Must be able to walk, stand, sit, and climb ladders and stairs in an industrial facility Must be able to lift and carry up to 50 pounds Must be able to work at heights and in confined spaces Must be able to qualify for and wear a full-face respirator Must be able to work outdoors in varying weather conditions Interested? If you’re ready to own plant safety, build a stronger culture, and keep people safe while supporting sustainable industrial operations, let’s talk. Please send your resume to Noelene Jones Keywords Plant Safety Manager, Safety Program Manager, EHS Manager, SHE Manager, Safety Health and Environmental, OSHA 1910, OSHA 1926, industrial safety, manufacturing safety, power generation safety, utility safety, chemical processing safety, thermomechanical treatment, TTF operations, materials recovery, recycling facility safety, heavy industrial, incident investigation, root cause analysis, OSHA VPP, safety training, contractor safety, occupational health, medical surveillance, environmental compliance, ASP, CSP, OHST, CHST, safety leadership, risk reduction, KPIs, safety audits, Newark NJ \nCompany Description Libertyjobs.com has become an essential destination site for experienced job seekers. Our recruiters are continually posting active job openings to the website. Feel free to search our database of open positions and apply for your next career move! Hundreds of new jobs are listed on the site every month in a wide range of industries and locations. Last year we had over 900,000 unique job seekers visit our website, which means over 75,000 skilled job seekers search our openings every month. Established in 2003, Liberty Personnel quickly grew into one of the largest technical recruiting agencies on the East Coast. Today, Liberty Personnel has a national presence and a diverse client base. Listed below are a number of the industries and openings we work on: Information Technology, Software Programmers, Engineering, Manufacturing, Legal, Plant Maintenance, Construction, Oil and Gas, Medical Communications, Accounting, Finance, Electronics, Scientific, Medical Device, Sales, Pharmaceutical, Admin, Automation, Controls, Civil, HVAC, Wastewater, Structural, Electrical, Chemists, Validations, Logistics, Food Production, Renewable Energy and Machinists. Libertyjobs.com has become an essential destination site for experienced job seekers. Our recruiters are continually posting active job openings to the website. Feel free to search our database of open positions and apply for your next career move!\n\nHundreds of new jobs are listed on the site every month in a wide range of industries and locations. Last year we had over 900,000 unique job seekers visit our website, which means over 75,000 skilled job seekers search our openings every month.\n\nEstablished in 2003, Liberty Personnel quickly grew into one of the largest technical recruiting agencies on the East Coast. Today, Liberty Personnel has a national presence and a diverse client base. Listed below are a number of the industries and openings we work on:\n\nInformation Technology, Software Programmers, Engineering, Manufacturing, Legal, Plant Maintenance, Construction, Oil and Gas, Medical Communications, Accounting, Finance, Electronics, Scientific, Medical Device, Sales, Pharmaceutical, Admin, Automation, Controls, Civil, HVAC, Wastewater, Structural, Electrical, Chemists, Validations, Logistics, Food Production, Renewable Energy and Machinists.

Lee Spring Brooklyn - Brooklyn, NY 11220 Salary Range $18.00 - $18.25 Hourly Position Type Full Time Job Shift Day Education Level Not Specified Travel Percentage None Category Admin - Clerical About Us: Founded in Brooklyn in 1918 by Robert Lee Johannsen, Lee Spring has grown into a global manufacturer with locations across the U.S., Europe, Latin America, and Asia stocking more than 25,000 catalog products alongside custom-engineered solutions. What You'll Do: Customer Service & B2B Support • Serve as a primary point of contact for business customers via telephone and email., • Respond promptly and professionally to customer inquiries regarding products, pricing, availability, orders, lead times, and general information., • Process, enter, and maintain customer orders accurately., • Assist with preparing and following up on customer quotations., • Monitor open orders and communicate order status, delays, and other updates to customers., • Research and resolve customer concerns, order discrepancies, and service issues., • Coordinate customer requests and requirements with Sales, Engineering, Production, Quality, Purchasing, Shipping, and other internal departments., • Maintain accurate customer, order, and related information in company systems., • Assist Sales Representatives and other team members with customer requests and administrative support., • Develop and maintain positive, professional relationships with customers. Front Desk & Reception • Answer, screen, and route incoming telephone calls in a professional and courteous manner., • Greeting and assist customers, visitors, vendors, and other guests., • Maintain a professional and welcoming reception area., • Assist with visitor sign-in and other front-desk procedures., • Respond to general inquiries and direct callers and visitors to the appropriate department or employee., • Maintain confidentiality when handling customer, company, and employee information. General • Maintain organized records and documentation., • Use Microsoft Office and company business systems to complete daily responsibilities., • Prioritize multiple tasks while maintaining a high level of accuracy and customer service., • Work collaboratively with employees across multiple departments., • Perform other duties as assigned. Job Requirements: • 23 years of customer service experience in manufacturing, industrial, distribution, or B2B environment., • Previous experience processing and tracking customer orders., • Experience with customer quotations, pricing, purchase orders, or order status inquiries., • Familiarity with manufacturing processes, production schedules, inventory, or lead times., • Experience working with technical, industrial, mechanical, or engineered products., • Previous front-desk or receptionist experience., • Experience coordinating customer needs with Sales, Production, Engineering, Quality, or Shipping., • Experience supporting a sales or customer service team., • Experience with an ERP, CRM or order-management system., • Experience working directly with customers by telephone and email., • Strong verbal and written communication skills., • Professional telephone presence and interpersonal skills., • Excellent customer service and problem-solving abilities., • Strong attention to detail and accuracy., • Ability to manage multiple priorities in a fast-paced environment., • Strong organizational and follow-up skills., • Proficiency with Microsoft Office, including Outlook and Excel., • Ability to work effectively with customers, visitors, and employees at all levels of the organization.

Four Points by Sheraton Newark Airport.Located less than one mile from.Newark Liberty International Airport.Guests enjoy easy airport access with complimentary shuttle service to all three airport terminals, as well as convenient proximity to.Our location also provides easy access to some of the are

The Front Desk Agent serves as guests' primary first and last contact at Wythe Hotel, creating effortless experiences that put them at ease while maintaining the personable atmosphere that defines our hotel. This role requires a desire to master hospitality excellence, serving as the epi-center that

Job DescriptionBenefits: • 401(k), • Paid time off, • Training & development Patient Call Center Agent Job Responsibilities and Duties: · Answer all incoming calls, and address patient’s inquiries, needs, complaints, or other issues · Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued · Utilizing EMR system for patient demographic updates, prescription requests, and scheduling appointments · Assisting in patient translation, if required · Process all incoming voicemails and tasks to Front Desk Team Member, Providers, and Management accordingly · Confirm patient visits for next day appointments · Identify and escalate issues to management · Complete daily call logs and reports · Sorting and filing all incoming fax correspondence · Other duties as assigned Patient Call Center Agent Qualifications and Skills: · High school diploma or equivalent · Superior active listening, verbal, and written communication skills · Knowledge of customer service practices and principles · Excellent data entry and typing skills · Ability to handle stressful situations appropriately · Fluency in Spanish · EMR experience a bonus Benefits: • Holiday pay, • Commuter benefits, • 401K, • Bereavement leave, • On-the-job training, • Paid time off, • Paid training, • Promotional/growth opportunities, • Full-timeJob Types: Full-time Education: • High school or equivalent (Required)Experience:, • Customer Service in a medical setting: 1 year (Required)Language:, • Spanish (Required)

The Front Desk Host is the welcoming face and primary point of contact for our guests. This multifaceted role combines the traditional responsibilities of a Front Desk Agent with the personalized service of a Concierge. Maintain a clean and organized front desk and lobby area.

JOB SUMMARY As a Tax Manager, you will be responsible for overseeing and reviewing financial information for clients, with a primary focus on high-net-worth individuals and their related entities. This includes the preparation and review of complex individual tax returns, trusts, and investment-related reporting, while also gaining exposure to a diverse client base across multiple industries. The Tax Manager oversees client relationships and staff to ensure the delivery of high-quality, accurate, and timely tax services. JOB DESCRIPTION Tax Strategy and Engagement Oversight • Help with the development and implementation of comprehensive tax planning strategies for clients, ensuring alignment with their financial objectives and minimizing tax liabilities, • Manage a portfolio of tax engagements, supervise tax staff, and review their work to ensure accuracy, compliance, and adherence to firm standards, • Monitor engagement progress, budgets, and timelines, and make adjustments as needed to meet client expectations Research and Analysis • Stay abreast of evolving tax laws, regulations, and industry developments, applying this knowledge to client engagements and internal training initiatives, • Coordinate and complete tax research efforts to address client inquiries, resolve complex tax issues, and guide decision-making Client Communication • Effectively communicate complex tax concepts and strategies to clients, tailoring explanations to their understanding and addressing their questions or concerns, • Prepare and deliver presentations to clients on tax-related matters, providing insights into their financial situations and potential tax implications, • Cultivate and maintain strong relationships with clients, acting as a trusted advisor for their tax-related matters Compliance and Documentation • Review and oversee the preparation of tax returns to ensure accuracy, compliance with regulations, and adherence to internal quality control standards, • Monitor and manage tax filing deadlines, extensions, and other compliance requirements to avoid penalties and ensure timely submissions, • Stay current with federal, state, and local tax laws, regulations, and changes, ensuring the firm and its clients are compliant with the latest tax requirements Team Collaboration • Collaborate with other tax professionals within the firm to share insights, knowledge, and best practices, • Supervise and mentor tax staff, providing guidance, training, and feedback to foster their professional growth and ensure the quality of their work, • Cultivate a collaborative team environment, promoting knowledge sharing and effective communication among team members, • Participate in internal training sessions to enhance your technical skills and stay updated on industry trends Process Improvement and Innovation • Identify opportunities to enhance tax workflows, processes, and methodologies, contributing to the continuous improvement of the firm's tax services, • Ensure compliance with internal quality control procedures, including reviewing and approving tax filings, documentation, and client deliverables Strategic Business Development • Collaborate with partners and senior management to identify business development opportunities, cultivate client leads, and contribute to the firm's growth strategy, • Participate in proposal development and presentations to prospective clients Supervisory responsibilities • Will supervise subordinate team members Work environment • Work is conducted in a professional office environment with minimal distractions Physical demands • Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time, • Must be able to lift to 15 pounds at a time Travel required • Travel may be frequent and unpredictable, depending on client’s needs Required education and experience • Bachelor’s degree in accounting, finance, or a related field, • 5 – 8 years of relevant experience, • CPA or Enrolled Agent license, • Experience in professional service environment, such as a CPA firm, financial consulting firm, or similar setting, • Specific positions may require additional industry or specialization certifications, • Responsible for completing the minimum CPE credit requirement, • Software: CCH Prosystem FX, Axcess Tax, Axcess Document, Axcess Workstream, Thomson Reuters Fixed Assets CS, Checkpoint for Tax Research Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities and activities may change at any time with or without notice. For job postings in our New York locations, we are required by law to include a good faith salary range for every job, promotion, and transfer opportunity. This range considers many factors, including but not limited to a candidate’s knowledge, job specific skills, experience, licensure, and certifications. A reasonable estimate of the current range for this position is $110,000 to $180,000. WHO WE ARE UHY is one of the nation’s largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients’ business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms. WHAT WE OFFER POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued. ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual. COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.

Guest Experience Agent (Overnight Agent). The Guest Experience Agent (Overnight Agent) serves as the heart of the guest journey, providing personalized, anticipatory, and detail-oriented service throughout every stage of the stay. Minimum 12 years of overnight experience in a luxury hotel front desk

We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.

Job Description We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills and a focus on quality patient care. Ideal candidates should be reliable, energetic, self-motivated, warm, upbeat and well-spoken. Candidates must have the ability to handle difficult situations with a smile, be able to give our patients the care and attention they deserve, be an energetic team player and be able to communicate effectively and multi-task. This role will be primarily working in the call center; however, the team members will be cross trained to work at the front desk if needed. What you’ll do: Be the helpful guide who serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner. This position plays a key role in the efficient and effective clinical and administrative operations of the practice. Previous healthcare experience, including proficiency with EMR systems, required Responsibilities/Duties: • Manage high volume calls from patients requiring scheduling of appointments/rescheduling of appointments and provide / gather information needed to the right designated individuals., • Strive for first call resolution, working to resolve member and provider issues as the point of contact. Transfer of calls ensuring patients are connected to the department/individual before releasing calls., • Utilize dual monitors and leverage computer-based resources to find answers to customer questions, • Detail and gather information/notes taker to provide and relay message to the department/designated individual., • Creates, updates, and accesses confidential patients’ data in EMR with a high level of confidentiality and accuracy., • Facilitates the appointment process by gathering necessary demographic, referral source and clinical information, ensuring complete and accurate documentation., • Observes telephone flow; offering or requesting assistance as needed., • Communicates with all departments effectively and efficiently to minimize wait times while providing high quality customer service., • All other duties as assigned by the manager. Who you are: • A great communicator with a friendly, professional phone presence., • Detail-oriented and organized — ability to handle multiple calls and tasks with ease., • A team player who thrives in a supportive, fast-paced environment., • Previous experience with call centers and healthcare services a plus., • Experience with electronic medical records (EMR/EHR) preferred., • High School Diploma or Equivalent required Hourly rate: $20 per hour Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical, Dental, Vision, 401k Retirement Plan with discretionary Match, Free Life Insurance and Long-Term Disability, Transportation Plan, Generous Paid Vacations and Holidays. BSFHC IS AN EQUAL OPPORTUNITY EMPLOYER \nCompany Description The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous, and highest quality health care, with dignity, to those we serve, especially the underserved population, without regard for ability to pay. The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous, and highest quality health care, with dignity, to those we serve, especially the underserved population, without regard for ability to pay.

The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared wor

Allied Universal - JobID: 1540300 [Guest Service / Front Desk Agent] As a Front Desk Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activit

Allied Universal - JobID: 1539305 [Guest Service / Front Desk Agent] As a Front Desk Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activit

The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling. The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness. To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home. The Standard's commitment is to being an anchor for each neighbourhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways. Our promise is to ensure that a stay is an experience and that a memory means making friends and having stories to tell. To understand why it exists, is to understand that The Standard, is a platform for people to meet, to engage, to learn, to dine, to sleep, to dance, to hideaway, to make believe and to do so whilst being yourself and having fun doing it. We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even if for just a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and at times, never even leave the property. We are unapologetically comfortable with disrupting expectations. It's WHO WE ARE! Job Title: Front Office Agent Department: Front Office Location: The Standard, High Line Reporting to: Director of Front Office Operations/MOD Job Purpose: To warmly welcome and assist guests with exceptional service, ensuring seamless check-ins and check-outs, and providing valuable local insights to enhance their overall experience at The Standard. Main Duties & Responsibilities: • Welcome guests in a friendly, prompt and professional manner., • Perform check-in and check-out procedures using Opera. Obtains guest information and ensures that the assigned room type and rate are correct. Review bills with guest upon check-out and obtains guest signature., • Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a prompt and courteous manner., • Up-Sell rooms where possible to maximize hotel revenue., • Accurately process all cash and credit card transactions in accordance with established procedures including, but not limited to posting all charges, completing cashier and other reports, preparing deposit and counting/securing assigned bank., • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up., • Communicates room statuses with housekeeping to coordinate timely check-ins and check-outs. Informs housekeeping of early arrivals and "rush" rooms., • Communicates with bellmen to deliver luggage or other items to guest rooms. Informs bellmen of guest requests., • Coordinates transportation to and from the airport., • Reviews logbook and comments/complaints book at beginning of shift. Adds any important information to books throughout shift., • Reviews all planned arrivals and departures in Opera and notes estimated times., • Coordinates any room changes or moves., • Informs guests of any visitors., • Possibly provide guest with recommendations for dining, shopping, and for any other requests. Has a thorough and extensive knowledge of the area. Provides guests with directions., • Possibly, confirms lunch or dinner reservations with any of the internal and external restaurants for guests., • Ensures that supplies in amenity drawer are stocked and organized., • Ensures that lighting in lobby is appropriate., • Takes reservations when reservations department is not available or reservation requested in person., • Maintains a cashier bank. Prints ledger and closes cashier at end of shift., • Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction., • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions and information updates on changes., • Communicates important information with the previous and next shift., • Promote teamwork and quality service through daily communications and coordination with other departments., • Maintains a courteous and professional manner at all times., • Has thorough knowledge of hotel property and services., • Ensures privacy and confidentiality for all hotel guests. Specific Requirements: Essential: • Ability to read, comprehend, and carry out instructions, preferably bilingually., • Have at least 1 to 3 years of experience in similar position., • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions., • Ability to perform these operations using units of American money and weight measurement, volume, and distance., • Have organizational skills., • Open availability is required., • Level of experience in a high volume, high-end hotel is recommended but not required. Physical: • Frequently standing up behind the desk and front office areas., • Carrying or lifting items weighing up to 50 pounds., • Use a keyboard to operate various property management and reservations systems., • Ability to read, comprehend and carry out instructions according to established procedures., • Fluent in the English language., • Work efficiently, utilize multi-tasking, prioritize tasks., • Adherence to uniform, grooming and personal hygiene standards and expectations per SOP's., • Adherence to posted schedule and arrival time and attendance at mandatory meetings when scheduled., • Personal comportment in line with Standard, New York policies, standards, and expectations., • Guest-service oriented., • Strong interpersonal and communication skills. Compensation and Benefits: • Pay Rate $25.13 per hour, • Excellent and Affordable Health care coverage, • Life Insurance, Disability Insurance, Pet Insurance, • 401k- 50% match up to 4% of salary, 1-yr. waiting period, • 160 hours of PTO / year and Company recognized holidays, • Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace, • Employee Meals, Employee Referral Program, Commuter Discounts, • Regular fun staff events and celebrations!!!

Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Service Representatives take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to m

JOB DESCRIPTION Insight Global is seeking multiple Front Desk Agents to join the team at a boutique hospitality property in New York City. This is a permanent, on-site position for someone who is dependable, professional, technology-comfortable, and genuinely enjoys creating a positive guest experience. This is not a traditional role where the Front Desk Agent remains behind the desk for the entire shift. The successful candidate will support front desk operations, provide concierge-style guest assistance, help with basic property and housekeeping needs, and monitor the lobby and common areas. The property operates with a lean team, so candidates must be comfortable working independently, staying active throughout their shift, and taking ownership of a variety of guest and operational needs. Formal hotel experience is preferred but not required. The most important factors are strong communication skills, professionalism, adaptability, and a natural ability to connect with guests. Responsibilities The Front Desk Agent will serve as a primary point of contact for guests and help ensure the property operates smoothly throughout their assigned shift. Approximately 30% of the role will focus on front desk operations, 30% on guest services and concierge support, 30% on basic maintenance and housekeeping assistance, and 10% on property monitoring and safety support. On a typical day, this individual will greet guests, assist with luggage, manage access-related requests, and provide recommendations for restaurants, entertainment, coffee shops, local attractions, and other experiences. They will respond to guest questions, resolve basic service issues, and communicate openly with guests and management. The Front Desk Agent will also complete approximately three to four simple property-support tasks per shift. These may include cleaning a small spill, helping address a clogged drain, resetting a smart television, troubleshooting basic technology, or assisting the housekeeping and maintenance teams when necessary. Dedicated maintenance technicians and approved vendors are available for more complex issues. Because the property generally operates with one Front Desk Agent on duty at a time, this person must be comfortable working independently, prioritizing multiple requests, and using sound judgement. The role also includes monitoring the lobby and common areas, addressing unauthorized access appropriately, and contacting management or emergency services when required. This is a hospitality position and is not intended to function as a dedicated security role. Schedule • The property operates 24 hours a day, seven days a week. Candidates must be open to working one of the following shifts: ? 7:00 AM to 3:30 PM ? 11:00 AM to 7:00 PM ? 2:30 PM to 11:00 PM • Shifts include a 30-minute unpaid meal period where applicable. Most team members will be assigned a primary shift, although flexibility may occasionally be required based on operational needs or emergencies. Full-time schedules are generally five days on and two days off. Weekend availability is required, and consistent Saturdays and Sundays off are generally unavailable. Some preferred shift arrangements may be considered for candidates who are open to split days off. REQUIRED SKILLS AND EXPERIENCE • Strong verbal communication and interpersonal skills, • Customer service-focused and naturally comfortable engaging with guests, • Dependable, reliable, and professional, • Comfortable working independently with limited direct supervision, • Flexible and willing to support responsibilities beyond a traditional front desk position, • Ability to learn and navigate multiple technology systems, • Comfortable assisting with basic maintenance and housekeeping-related tasks, • Strong judgement and ability to remain professional during unexpected situations, • Ability to stay active, assist with luggage, and move throughout the property during the shift, • Willingness to work weekends, holidays, and a flexible schedule based on business needs Positive, adaptable, and team-oriented approach NICE TO HAVE SKILLS AND EXPERIENCE • Previous hotel, hospitality, restaurant, concierge, or guest services experience, • Understanding of hotel operations and guest service standards, • Experience working in a boutique, luxury, extended-stay, or high-touch hospitality environment, • Previous experience working in a lean property operation, • Familiarity with hotel technology, access management systems, or property management platforms Fire and Life Safety Director certification, where applicable

SOC is the largest and most comprehensive 100% online Integrated Occupational Management Software in Brazil. SOC’s platform supports clients in simplifying processes, centralizing information, and improving decision-making related to workplace well-being. As a growing technology company, SOC value

As you know Front Desk Agents are at the hub of the hotel with the most interaction with the guest and your role is key to the overall experience the guest will have. Great opportunity for a FOSSE experienced front desk agent looking for extra hours.

The Front Desk Concierge assumes a pivotal role in overall guest satisfaction and the ultimate success of the Hotel. Luxury Hotel in downtown Manhattan is seeking dynamic individuals to join our Front Desk Concierge team. Our Front Desk staff must reflect the highest standards of professionalism and

The Guest Services Agent is responsible for creating exceptional first and last impressions by welcoming guests, managing front desk operations, and serving as a trusted resource throughout the guest journey. Our hotel is more than a destinationit is a stage where music, design, and service come tog

Hyatt Regency On The Hudson Front Desk Agent. Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.

Guest Experience Agent (Overnight). The Guest Experience Agent(Overnight Agent) serves as the heart of the guest journey, providing personalized, anticipatory, and detail-oriented service throughout every stage of the stay. Minimum 12 years of overnight experience in a luxury hotel front desk or gue

Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.

Overnight Front Desk Agent - Full-time.

Our team is looking to add an upbeat Full-Time Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors.

As a Front Desk / Reception Agent, you will:. Our Hotel "Family Members" are truly responsible for conveying the brand at every touch point, and our Front Desk / Reception Agent brings to life the brand's core values in all aspects of the operation. As a Front Desk Reception agent, you'll have every

Front Desk Guest Service Agent.Join our dynamic hospitality team at Indigo Hotel, as a Guest Service Agent, where your friendly demeanor and commitment to excellence will create memorable experiences for our guests.We are seeking a motivated and professional individual to provide exceptional custome

Casa Cipriani New York, a private members club and luxury hotel located within the historic Battery Maritime Building, is seeking a polished and service-driven Front Desk Agent to join our Front Office team. The Front Desk Agent serves as a key ambassador of the Casa Cipriani brand, ensuring each in

Understands and communicates the StepStone Mission and core values. Ability to scrupulously follow all StepStone and hotel policies and procedures.

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.As a Guest Services Agent, you would be responsible for greeting and registering guests and

This is not a traditional role where the Front Desk Agent remains behind the desk for the entire shift. The Front Desk Agent will serve as a primary point of contact for guests and help ensure the property operates smoothly throughout their assigned shift. The Front Desk Agent will also complete app

As a Front Desk Agent at Brooklyn's iconic Forbes-rated luxury property, you will be the first point of contact for our guests, entrusted with delivering unparalleled service and crafting unforgettable experiences.

Location: City House or Traver's Island City House.Industry: Hospitality, Customer Service.

Guest Experience Agent (Overnight Agent). The Guest Experience Agent (Overnight Agent) serves as the heart of the guest journey, providing personalized, anticipatory, and detail-oriented service throughout every stage of the stay. Minimum 12 years of overnight experience in a luxury hotel front desk

The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.High school diploma or equivalent required, and college degree preferred.Previous hotel Front Desk

The Front Desk operates to Leading Quality Assurance standards, and the Front Desk Agent is responsible for bringing those standards to life in every guest interaction. The Front Desk Agent is often a guest's first and last impression of Elyse New York, work that is considered, genuine, and built to

We are looking for a Front Desk Agent to join our team. This is a great opportunity for anyone looking to start or grow a career in hotel front desk operations, hospitality management, or guest services. A desire to work as part of the front desk team.

We are looking for a Front Desk Agent to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel.What is the role of a Front Desk Agent? Front Desk Agent responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and inf

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.As a Guest Services Agent, you would be responsible for greeting and registering guests and

While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. The Guest Services Representative/Front Desk Agent is the

About AUI AUI builds Apollo, a neurosymbolic foundation model for AI agents that do consequential work, where accuracy, reliability, and visibility matter — conversations with customers, and the processes behind them. Instead of describing behavior in a prompt and hoping the model complies, Apollo compiles declared rules into a checkable program. Constraints are enforced by the system rather than requested of the model, so “this agent will never do X” is something you verify, not something you hope for. The language model works as a translation layer at either end — structuring what a person (or another agent, or a system) says into symbolic slots on the way in, and generating fluent responses on the way out. That guarantee is what LLMs structurally can never achieve. We serve companies from startups to the Fortune 500, across regulated industries, retail, and travel — environments where an agent that improvises is a liability, and where someone has to answer for every action it takes. Apollo-1 is a self-serve platform, and most teams can build on it themselves. Large enterprises — with deeper integrations and more involved internal processes — can use a hand getting their agents all the way to production. Our commercial team also needs proof-of-concept agents built for prospects, fast. That’s this team. The role You’re joining our deployment team, serving two constituencies. Internal. Our product and commercial teams need working agents — proofs of concept for prospects, reference builds, agents that pressure-test the platform before customers find its edges. You’ll build them, often on short notice, often for a business you learned about today. External. The most complex enterprise deployments, where the agent has to hold a real company’s rules across hundreds of scenarios and act on live systems. You’ll be in the room with their operators and subject-matter experts, not reading a requirements doc someone else wrote. An agent starts life as a real business: a bank’s dispute policy, an airline’s rebooking rules, a retailer’s returns matrix. Someone has to sit inside that mess, understand how the business actually works, and turn it into a program the platform can enforce and certify. Then train it, grade it, try to break it, and sign off that it’s ready to act on a customer’s behalf. The loop closes back into the product. What you solve by hand for one enterprise should become something the next customer can do themselves, and you’ll be one of the loudest sources of truth about what the platform can’t do automatically. What you’ll do • Sit with partner teams to extract how their business actually operates — including the rules nobody wrote down and the exceptions everyone knows about, • Author agent programs: translate policy, process, and edge cases into structured, unambiguous declarations the platform can enforce, • Run training rounds — design scenarios, simulate conversations, grade outputs, and iterate until behavior holds, • Own certification: prove a program does what it claims before it ships, and triage it when it regresses, • Find the contradictions. Real businesses run on rules that conflict. You’ll be the one who notices the refund window doesn’t square with the cancellation clause, and who drives the decision on which one wins, • Build proofs of concept alongside our commercial team, and support technical discovery with large prospects — you’re the person in the room who can answer “can it really do that?”, • Turn one-off solutions into reusable patterns, so the self-serve product absorbs what the deployment team learns, • Feed the field back to product: what’s slow, what’s missing, what breaks at scale Who we’re looking for We care more about how you think than where you’ve worked, with one hard requirement. -Technically fluent — not a coder. You’ve worked inside a technological product environment and you understand how systems fit together: what an API is doing, where data moves, why an integration breaks, what engineers mean when they say something is hard. You use coding agents — Cursor, Claude Code, or equivalent — as a normal part of how you work, not as something you tried once. You won’t be shipping production code here, but you will be building, and the tools are the same. -Opinionated about AI. You’re curious about it end to end: roughly how the models actually work, what they’re doing to industries and to work itself, where this is all going. We don’t need you to hold the right opinion. We need you to hold one, and to be able to defend it and change it. -Curious about how businesses run. You find it genuinely interesting that an airline’s rebooking logic looks nothing like a pharmacy’s intake flow. You’ve noticed that industries have structure, and you like learning a new one from scratch. -Independent. You’re given a partner, a pile of documents, and an outcome. Nobody is going to hand you a ticket queue. If you need the work broken down for you, you’ll be unhappy here. -Precise and stubborn. This work rewards people who will handle the ten-thousandth case as carefully as the tenth, and who push back rather than write “handle appropriately” to make a hard question go away. Most people can’t do this. The ones who can are extremely valuable. -You’ve failed at something real. A company, a project, a venture that didn’t work. We’d rather hire someone who has been responsible for an outcome and lost than someone whose record is unblemished because nothing was ever on the line. -A clear writer. Most of this job is written. If you can’t state a rule in a sentence that can only be read one way, the agent can’t follow it. No degree required. It isn’t a proxy for anything we care about. How we work: healthy ego Our culture runs on something we call healthy ego, and it has two halves. Both are required. The first half is ego. High confidence that you can learn and succeed at anything — paired with actually asking for what you need to get there, and then working until the result is excellent rather than finished. We also expect you to want things to succeed for your own sake, not only the company’s. AUI is a place to push yourself and evolve fast. No one will push you and no one will carry you, but everyone will work with you. We sharpen each other by challenging each other, and by the simple pressure of keeping up with the team. The second half is what makes it healthy: your success is never built on top of someone else’s. You name your own mistakes before anyone else has to, and you go fix them — by yourself or with the team. We’re flat. Merit decides what you own, not title or tenure. Backgrounds that tend to work The common thread is time spent close to a technical product, plus real fluency in how some corner of the business world operates. • Solutions, implementation, or technical account management at a software company, • Support escalations, Tier-2, or support quality — the people who own the cases nobody else could close, • Product operations, technical program management, or ops inside a product organization, • Operations in a rule-dense industry — claims, reservations, banking, healthcare intake, logistics — paired with time in a product or technology environment, • Founders and operators of things that didn’t make it What this is not • Not an engineering role. You won’t own production code., • Not a non-technical role either. If you can’t hold your own in a conversation about how a system works, this will be painful., • Not data annotation or gig AI-training work. This is a salaried role where you own outcomes, not task throughput., • Not a support queue. You’re building the thing, not staffing it. Logistics We’re in Williamsburg, Brooklyn, in the office together five days a week. That isn’t a policy we’re apologetic about — this work runs on overhearing each other. A deployment question gets answered across a desk in thirty seconds instead of dying in a thread, and the challenge-each-other part of how we work doesn’t survive being asynchronous. If that’s not how you want to work, this isn’t the right role. How to apply Skip the cover letter. Send your résumé plus answers to one question: • Tell us about something you owned that failed. What did you actually get wrong? (300 words max) The interview process includes an in-office assignment — the closest thing to the actual job we can put in front of you.