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Job Description Client Representative - Front Desk: The Client Representative will act as the front-desk agent for the clinic, providing clerical and intake support necessary for the effective provision of services to clients. Responsibilities: • Inquires about the client’s health and wellness needs and assist in coordinating those primary care or other supportive services with appropriate JFCS staff or external parties to ensure the client’s whole health is addressed., • Communicate with JFCS staff as necessary to ensure coordination and follow-through for clients in need of primary care services., • Schedules client appointments, verifies insurance eligibility when circumstances require, and obtains required authorizations., • Obtains initial client inquiry information and processes according to office procedures and contract requirements., • Establishes good working relationships with all referral sources and case managers, while assisting clinical staff when appropriate in obtaining interpreter services., • Scans and imports all related case material in a timely manner and according to agency procedures., • Inputs client information and clinical record from referrals into computer billing system for all client accounts., • Updates computer client file with changes in address, phone number, fee, or any other pertinent information., • Assists clinical staff in processing appropriate paperwork., • Monitors services provided to clients through the computer and inputs appointment data for appointment scheduling., • Answers and coordinates all incoming calls to ensure that calls and clients are taken care of in an effective manner., • Creates and maintains client electronic charts., • 21 Years of Age, • Verifiable High school diploma or equivalent accredited GED, • Previous work experience in a position requiring significant public contact, preferably in a medical office, computer use, office organization skills, and ability to type 45 wpm., • Bilingual Spanish-English preferred Jewish Family and Children’s Service’s (JFCS) values each and every talented applicant, regardless of religious beliefs, race, age, origin, gender, sexual orientation, or cultural background. JFCS places a high value on inclusion and diversity, whether that applies to our employees or the nearly 40,000 clients receiving our services throughout the Valley. Benefits of Working with JFCS: • Generous Employee Referral Bonuses for both the new-hire and the referring employee., • Bilingual Salary Differential (English-Spanish), • Numerous professional development and career growth opportunities., • Generous paid time off / sick time allocations, • Comprehensive Employee Benefits package, including medical, vision, & dental. Plan choices include PPO, HAS, FSA. Optional STD, LTD, AD&D Life Insurance, as well as Pet Insurance., • Wellness Coaching, • Employee Assistance Program, • Eligibility for Loan Forgiveness Programs in many positions.

Job Description JOB SUMMARY The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS Education & Experience: · High School diploma or equivalent required. · At least 2 to 3 years of progressive experience in a hotel or a related field required. · College course work in related field helpful. · Previous supervisory responsibility preferred. · Must have a valid driver's license for the applicable state. Physical requirements: · Flexible and long hours sometimes required. · Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to stand during entire shift. General Requirements · Maintain a warm and friendly demeanor at all times. · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. · Attend all hotel required meetings and trainings. · Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. · Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. · Must be able to cross-train in other hotel related areas. · Must be able to maintain confidentiality of information. · Must be able to show initiative, including anticipating guest or operational needs. DUTIES & FUNCTIONS Fundamental Requirements: · Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. · Monitor all VIP and special guest requests. · Review Front Office log and Trace File daily. · Fully comprehend and operate all relevant aspects of the Front Desk computer system. · Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. · Be aware of all rates, packages, and promotions currently underway as listed in the Red Book. · Be familiar with all in-house groups. · Be aware of all closed out and restricted dates. · Follow and enforce all Highgate Hotel hotel credit policies. · Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed. · Maintain proper operation of the P.B.X. console and ensure that all standards are met, if applicable. · Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel. · Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log). · Have knowledge of and assist in all emergency procedures as required. · Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner. · Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner. · Responsible for issued house bank. · Be able to perform all duties of Guest Services Agent. · Run room status reports in a timely manner and relay necessary information to affected departments and individuals. · Monitor key control to maintain hotel security. · Ensure the maximization of room revenue through Rooms Merchandising. · Answer all guest inquiries in a timely and professional nature. · Be involved in departmental meeting, planning and execution. · Help maintain productivity levels at or above budgeted standards. · Assist in training and cross training of new hires and current employees on a regular basis.

Marriott Hotels - JobID: 67691BA2C326AA5A44814F5F18AB924A [Front Desk Agent / Concierge] As an Event Support Worker at Marriott Hotels, you'll: Assist guests with event setup and breakdown; Coordinate with event planners to ensure all needs are met; Provide excellent customer service during events;

Crestline Hotels & Resorts - JobID: J118917605c754339a4ed47d328304ef8-1 [Guest Service / Concierge] As a Front Desk Agent at Crestline Hotels & Resorts, you'll: Greet guests and manage check-in/check-out processes efficiently; Handle guest inquiries and provide information about hotel services and l

Four Seasons - 10600 East Crescent Moon Drive [Guest Service / Front Desk Agent] As a Concierge at Four Seasons, you'll: Assist guests with check-in and check-out procedures; Provide personalized recommendations for dining, entertainment, and local attractions; Arrange transportation and reservation

Fairmont Hotel - Fairmont Scottsdale Princess [Guest Service / Front Desk Agent] As a Concierge at Fairmont Hotel, you'll: Coordinate dinner reservations, airline and train accommodations, sedan transfers, and other guest requests; Provide assistance for Doorperson and Bell staff to coordinate check

Omni Hotels - JobID: 129414 [Guest Service / Front Desk Agent] As a Concierge at Omni Hotels, you'll: Provide assistance and services for guests in order to ensure pleasurable accommodations; Arrange bookings, reconfirmation of airline tickets, etc; Be fully acquainted with the different points of i

Marriott Hotels - JobID: CDB86B38507708B004E083F9E190822F [Front Desk Agent / Concierge] As a General Runner at Marriott Hotels, you'll: Assist with setting up and breaking down event spaces; Coordinate with various departments to ensure smooth operations; Deliver items to guest rooms in a timely ma

Fairmont Hotel - Fairmont Scottsdale Princess [Front Desk Agent / Night Auditor] As a Reservations Coordinator at Fairmont Hotel, you'll: Book room reservation requests and enter rooming lists; Quote room rates, room availability, and booking policies; Respond to questions about the hotels amenities

Pay: Incentive opportunities: Pack Members in this role may earn additional performance-based incentive pay. Recent averages reported for this position have ranged from $2–$5 per hour. As a Guest Service & Sales Agent, you’re not just the first and last point of contact for our guests — you’re also a key driver of revenue and guest satisfaction. In this dual role, you’ll go beyond traditional check-in and check-out duties to actively promote suite upgrades, exclusive packages, and resort features that enhance the guest experience and support the Lodge’s sales goals. Your ability to connect with guests, understand their needs, and confidently recommend personalized offerings will have a direct impact on both guest enjoyment and your earning potential. This role is ideal for individuals who excel in a fast-paced, guest-facing sales environment and are passionate about delivering exceptional stays while achieving optimal results. Join our Pack: • Grow your career: Launch or elevate your hospitality career in a role that builds the consultative sales skills and guest experience savvy needed to grow into a high-earning future in resort sales, operations, or guest services leadership., • Maximize Your Earnings: Take advantage of incentive opportunities tied directly to your performance — the better you serve and sell, the more you earn., • Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations, employee referral incentives and Great Wolf’s Scholarship Program, • Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership development training, • Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program, and technology, and support through our Employee Assistance Program and Pack Member Relief Fund, • Celebrate Your Uniqueness: Join a team that champions diversity and inclusion through programs that make everyone feel welcome and valued. Comprehensive Benefits • Medical, Dental, Vision and Life insurance with HSA, • Mental Well-being and Telehealth resources, • 401K with employer match, • Paid vacation time off and parental leave, • Waterpark passes, vacation discounts and other perks Essential Duties & Responsibilities: • Welcome and assist guests with check-in and check-out processes using property management systems, • Actively boost revenue by confidently promoting lodge offerings and upgrades through consultative, service-driven selling, • Engage guests in proactive conversations that uncover hidden needs, leading to add-on experiences and stronger satisfaction, • Respond to guest inquiries and special requests with warmth, accuracy, and a concierge-level approach to service, • Leverage mobile devices, self-service kiosks, and property software to deliver seamless, tech-enabled guest experiences, • Accurately verify guest identity, process secure payments, and manage billing with precision, • Maintain accurate records of guest stays, room assignments, and transactions, • Handle lost-and-found items with care and efficiency, ensuring proper documentation and guest follow-up, • Communicate guest needs and feedback to appropriate departments for timely resolution, • Keep the front desk and lobby area clean, organized, and welcoming to create a positive first and lasting impression, • Offer knowledgeable guidance on resort amenities, local attractions, and directions to help guests make the most of their stay Basic Qualifications & Skills: • Flexibility with schedule, including nights, weekends, and holidays, • Strong previous customer service and/or sales experience, • Successful background check and drug screening, • Demonstrated empathy and a genuine desire to serve others; able to anticipate guest needs and turn moments of service into memorable experiences, • Enthusiastic, positive, proactive, and dependable, • Strong demonstrated teamwork and communication abilities, • Demonstrated multitasking and prioritization skills in a fast-paced environment, • Experience or ability to learn using mobile technology, front desk software, and self-service kiosks Preferred Skills & Qualities: • High School Diploma or equivalent, • Able to effectively upsell and cross-sell resort offerings, • Strong consultative selling skills with the ability to tailor recommendations in real-time, • Ability to build rapport quickly and use storytelling or product knowledge to drive interest Physical Requirements • Ability to stand and/or sit for extended periods and to walk, bend, reach, and stoop regularly during a shift, • Capable of lifting up to 30 lbs. Pay Rate: $ /hr An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Omni Tempe Hotel at ASUis seeking a professional and courteousFront Desk Agentto provide our guests with outstanding service. Previous hotel front desk experience is strongly preferred. Category (Portal Searching) Front Office Operations.

To Become a Guest Services Agent at AAH:. As a Guest Services Agent, a typical day will include:.

This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.We also of

Crescent Hotels & Resorts - JobID: Jd8ccc6f54b51443c9c4190910f54705a-1 [Front Desk Agent / Reservations Agent] As a Night Auditor at Crescent Hotels & Resorts, you'll: Perform nightly accounting tasks and financial reporting; Reconcile daily transactions and resolve discrepancies; Ensure guest satis

Fairmont Hotel - Fairmont Scottsdale Princess [Guest Service / Concierge] As a Front Desk Agent at Fairmont Hotel, you'll: Greet, check in and settle guest accounts while ensuring all service standards are followed; Assist guests regarding hotel facilities in an informative and helpful way; Follow d

Courtyard by Marriott - JobID: 358A91F8FCC36FFF02B23CC4181E3B9D [Front Desk Agent / Reservations Agent] As a Night Auditor at Courtyard by Marriott, you'll: Perform nightly audit of financial transactions and guest accounts; Verify accuracy of charges and reconcile any discrepancies; Prepare daily r

The Front Desk Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction.

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received,

First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent at the Fairmont Scottsdale Princess. Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following:.

SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations. All areas, both front and back of the house, should be kept clean and well-organized.

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Previous experience in customer service, front desk service, or other related fields.

Omni Tempe Hotel at ASU is seeking a professional and courteous Front Desk Agent to provide our guests with outstanding service. Previous hotel front desk experience is strongly preferred.

Pyramid Global Hospitality - JobID: Jfa8ef921f7a74163894663668989279f-1 [Front Desk Agent / Reservations Agent] As a Night Auditor at Pyramid Global Hospitality, you'll: Manage financial transactions and reconcile accounts; Ensure guest satisfaction by addressing inquiries and resolving issues; Prep

The Front Desk Agent is responsible for delivering an exceptional guest experience from arrival to departure by handling all front desk interactions with efficiency, professionalism, and warmth. Maintain a clean, organized, and professional front desk and lobby area.

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.With a 30-year track record as an innovator in the hospital

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.We also of

Now Hiring: Part-Time Front Desk Associate Shifts: 12am-8am Tuesday-Saturday. Position Overview: As a Front Desk Associate, you'll be responsible for:.

Job Description Scope of Position: The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest’s stay. Position Responsibilities and Qualifications: Education & Experience: · High School diploma or equivalent and some customer service experience preferred. · Strong Computer skills and financial knowledge required. · Valid Driver’s License for appropriate state and MVR in good standing. Physical Demands: · Long hours sometimes required, including nights and weekends. · Light Work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to be on your feet throughout the entire shift. Required Competencies: · Must be able to convey information and ideas clearly, both oral and written. · Must work well in stressful, high-pressure situations. · Must be able to evaluate and select among alternative courses of action quickly and accurately. · Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. · Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. · Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need. · Must be able to prioritize departmental functions to meet due dates and deadlines. · Must be able to work with and understand financial information and data, and basic arithmetic function

Job Description Now Hiring: Part-Time Front Desk Associate Shifts: 12am-8am Tuesday-Saturday Join the Team at My Place Hotel We're looking for a reliable, friendly, and motivated individual to be the welcoming face of our hotel. If you enjoy working independently, helping guests, and keeping things running smoothly, this could be a great fit for you. Position Overview: As a Front Desk Associate, you'll be responsible for: * Checking guests in and out efficiently and professionally * Answering phones and assisting with reservations * Cleaning and maintaining all public areas of the hotel * Managing laundry operations during your shift * Providing excellent customer service with a positive attitude What You Bring to the Table: * Strong communication and organizational skills * A friendly, approachable attitude and willingness to help * Ability to work independently and multitask * Availability for weekends * Hotel or customer service experience is a plus, but not required - we provide training! Ready to Apply? We'd love to meet you! Job Posted by ApplicantPro

Job Description OVERALL RESPONSIBILITIES: The Front Desk Agent ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. Works to optimize the guest experience while at the hotel and elsewhere by acting pleasant, professional and efficient. PREVIOUS HOTEL FRONT DESK EXPERIENCE NOT REQUIRED BUT STRONGLY PREFERRED ESSENTIAL DUTIES AND RESPONSIBILITIES: • Books guest reservations and/or coordinates with reservation center, • Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Answers and routes call as appropriate; takes guest messages with accuracy, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass on log, • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • Checks guests in and out of the hotel; processes customer payments according to established policies and procedures., • Answers phone in a prompt, efficient, and friendly manner., • Promotes hotel services, facilities and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area., • Answers guests' questions about the property and amenities and is able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary., • Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction., • Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests., • Defining and implementing front desk objectives and procedures., • Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails., • Assisting Front Office Manager and Assistant Front Office Manager, • Performing administrative duties such as filing and updating records, among others, as needed., • Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction., • Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings, paid outs, charges and check-outs., • Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank., • Balances cash bag at open and closing of each shift., • Transmits and receives messages using equipment such as computer, telephone, email, fax and switchboard., • Provides a professional image at all times through appearance and dress., • Applicant has ability to work flexible schedule; position is 30-40 hours per week, • AM Shift Hours: 6:00am to 2:30pm, • PM Shift Hours: 2:00pm to 10:30pm, • NA Shift Hours: 10:00pm to 6:00am (if needed), • Uniform, • Khaki Pants, • White Shirt/Blouse, • Navy Blue Blazer, • Navy Blue Dress (if applicable), • High school diploma; or 1-3 months related experience and/or training; or equivalent combination of education and experience., • Ability to stand for 8+ hours a day., • Ability to work weekends, holidays (overtime if available)., • Minimum of 1 year experience as a front desk supervisor, • Good understanding of procedures and practices in the hospitality industry, • Excellent written and verbal communication skills, • Strong organizational and time management skills, • The ability to provide exceptional customer service First you will learn about the hotel and all of our amenities! Then, your leadership will as you begin assisting and leading the front desk team. From there, you will show the guests how our staff can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience! THE PERKS OF WORKING WITH US: • Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits, • Paid time off for full AND part time associates, • Travel discounts at hotel partners and franchises around the world, • Participation in our Wellness program, • On-demand pay opportunities for instant pay between paychecks Join us! Submit your application online! Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors. Job Posted by ApplicantPro

Job Description Citterio Usa in Tempe, AZ is looking for one front desk agent to join our team. We are located on 2000 East Rio Salado Parkway. Our ideal candidate is attentive, ambitious, and hard-working. Responsibilities • Greet and welcome guests in a friendly and professional manner, • Answer and screen phone calls, • Organize and schedule meetings as needed, • Maintaining office cleanliness and organization of resources Qualifications • Proven experience working as a front desk agent or similar position, • Knowledge of spreadsheets and word processing documents, • Excellent customer service skills and courteous phone manner

Omni Tempe Hotel at ASU is seeking a professional and courteous Front Desk Agent to provide our guests with outstanding service. Previous hotel front desk experience is strongly preferred.

Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occ

Omni Tempe Hotel at ASU is seeking a professional and courteous Front Desk Agent to provide our guests with outstanding service. Previous hotel front desk experience is strongly preferred.

Assist guests regarding hotel facilities in an informative and helpful way.

Job Description Millennium Hotels and Resorts, a global leader in the hospitality sector, is searching for a dedicated and friendly Hotel Front Desk Agent to join our dynamic team at The The McCormick Scottsdale. Our hotel is known for providing exceptional guest experiences, and as a Front Desk Agent, you will play a crucial role in ensuring every guest receives a warm welcome and outstanding service. The Front Desk Agent is the face of our hotel, responsible for checking guests in and out, handling reservations, and addressing guest inquiries and requests promptly. You will contribute to maintaining the hotel's reputation as a premier destination and ensure our guests feel valued and appreciated during their stay. In this role, you will also collaborate with other departments to ensure a seamless experience from arrival to departure. Your exceptional communication skills, attention to detail, and commitment to guest satisfaction will be essential to elevating our guests' experiences. KEY RESPONSIBILITIES • Greet guests upon arrival, check them in and provide room assignments., • Handle checkout procedures, including processing payments and issuing receipts., • Answer multi-line phone systems, manage incoming calls, and address guest inquiries., • Assist with room reservations, modifications, and cancellations while ensuring accurate information in the system., • Resolve guest complaints and issues with a positive and diplomatic approach., • Maintain a clean, organized front desk area., • Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready and well-maintained., • Provide local information and recommendations, including dining, shopping, and attractions., • Maintain security of the hotel and guests by following proper procedures. REQUIRED QUALIFICATIONS • High school diploma or equivalent; Associate's degree in hospitality or related field preferred., • Previous experience in a hotel front desk or customer service role is highly desirable., • Strong communication skills, both verbal and written., • Proficient in using computer systems and hotel management software., • Ability to handle multiple tasks and prioritize effectively., • Detail-oriented with strong organizational skills., • Ability to work flexible hours, including evenings, weekends, and holidays., • Strong customer service orientation and a friendly demeanor., • Ability to work well within a team and contribute to a positive work environment. Hotel Specific Benefits: -1 free employee meal per shift -50% discount on gift shop items/ restaurant meals -Hotel employee discount on rooms

Job Description OVERALL RESPONSIBILITIES: The Front Desk Agent ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. Works to optimize the guest experience while at the hotel and elsewhere by acting pleasant, professional and efficient. PREVIOUS HOTEL FRONT DESK EXPERIENCE NOT REQUIRED BUT PREFERRED ESSENTIAL DUTIES AND RESPONSIBILITIES: • Books guest reservations and/or coordinates with reservation center, • Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Answers and routes call as appropriate; takes guest messages with accuracy, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass on log, • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • Checks guests in and out of the hotel; processes customer payments according to established policies and procedures., • Answers phone in a prompt, efficient, and friendly manner., • Promotes hotel services, facilities and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area., • Answers guests' questions about the property and amenities and is able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary., • Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction., • Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests., • Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction., • Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings, paid outs, charges and check-outs., • Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank., • Balances cash bag at open and closing of each shift., • Transmits and receives messages using equipment such as computer, telephone, email, fax and switchboard., • Provides a professional image at all times through appearance and dress., • Applicant has ability to work flexible schedule; position is 30-40 hours per week, • AM Shift Hours: 6:00am to 2:30pm, • PM Shift Hours: 2:00pm to 10:30pm, • Uniform, • Khaki Pants, • White Shirt/Blouse, • Navy Blue Blazer, • Navy Blue Dress (if applicable), • High school diploma; or 1-3 months related experience and/or training; or equivalent combination of education and experience., • Ability to stand for 8+ hours a day., • Ability to work weekends, holidays, overtime (if available). Based in Provo, Utah, Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. Founded in 1991 after developing the first Marriott franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the continental United States and Hawaii. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit . Job Posted by ApplicantPro

Job Description Join Our Team as an Experienced Front Desk Agent – Phoenix, AZ We are seeking a professional and customer-focused Front Desk Agent with prior experience to join our hospitality team in Phoenix, Arizona. As the first point of contact for guests, you will play a key role in creating a welcoming and memorable experience. Position: Front Desk Agent (Experienced) Location: Phoenix, Arizona Responsibilities: * Greet and assist guests with check-in, check-out, and reservations. * Provide exceptional customer service and respond promptly to guest inquiries. * Handle payments, billing, and accurate recordkeeping. * Coordinate with housekeeping and maintenance to ensure rooms are guest-ready. * Resolve guest concerns with professionalism and efficiency. * Maintain a clean and organized front desk area. Requirements: * Previous front desk or hotel customer service experience required. * Strong communication and interpersonal skills. * Ability to multitask and remain calm under pressure. * Proficiency with hotel management systems (PMS) is a plus. * Professional appearance and positive attitude. * Flexible availability, including evenings, weekends, and holidays. What We Offer: * Competitive pay * Supportive team environment * Opportunities for career advancement in hospitality * Recognition for excellent performance If you have a passion for customer service and the experience to deliver top-quality guest relations, apply today and become part of our team in Phoenix, AZ.

Job DescriptionCompany Description Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you! What’s in it for you: • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family, • Free meals at our on-site employee restaurant, • Learning programs through our Academies designed to sharpen your skills, • Great Medical and Dental benefits, 401K, Direct Deposit etc., • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!Job Description First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent at the Fairmont Scottsdale Princess. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories" for our guests. Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following: • Consistently offer professional, friendly and engaging service, • Greet, check in and settle guest accounts while ensuring all service standards are followed, • Assist guests regarding hotel facilities in an informative and helpful way, • Follow department policies, procedures and service standards, • Follow all safety policies, • Other duties as assigned Qualifications, • Proficient in the English language (verbal & written), second language is an asset, • Must be able to handle a multitude of tasks in an intense, ever-changing environment, • Ability to focus attention on guest needs, remaining calm and courteous at all times, • Previous customer related experience an asset, • Previous PMS experience an asset, • Computer literate in Microsoft Window applications an asset, • Must be able to type 25 words per minute, • Must possess a professional presentation, • Strong interpersonal and problem solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast paced environment, • Ability to work cohesively with fellow colleagues as part of a team, • Hospitality Diploma is an asset, • Must be flexible in terms of working hours, • Must have the ability to handle cash effectively and accurately Additional Information You must be eligible to work in the United States. Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job DescriptionDescription: JOB SUMMARY At Caesars Republic Scottsdale, A Hilton Hotel, we believe first impressions set the tone for a memorable stay. As a Front Desk Agent, you’ll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. You’ll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, all while creating a seamless and enjoyable experience for every guest. WHAT YOU'LL DO As a Front Desk Agent at Caesars Republic Scottsdale, A Hilton Hotel, you’ll be at the heart of our guest experience. In this role, you will: • Greet and welcome guests with enthusiasm, ensuring a smooth check-in and check-out process., • Handle guest inquiries, reservations, and room assignments with accuracy and attention to detail., • Provide exceptional service by anticipating guest needs and responding to requests promptly and courteously., • Manage the daily operations of the front desk, including processing payments and balancing accounts., • Stay informed about hotel services, amenities, and local attractions to provide personalized recommendations., • Collaborate with team members across departments to ensure a seamless guest experience. We’re looking for someone who is passionate about hospitality and thrives in a dynamic, fast-paced environment. To succeed in this role, you’ll need: • A warm, welcoming demeanor with excellent communication and interpersonal skills., • Experience in hospitality or customer service is a plus., • Strong problem-solving abilities and a proactive approach to guest service., • The ability to multi-task and remain composed under pressure., • Proficiency in basic computer skills and familiarity with hotel management software is preferred. At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count. Build your future with us at HCW Hospitality, where excellence isn’t just expected—it’s celebrated. We’re an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Requirements:

Fairmont Hotel - Fairmont Scottsdale Princess [Front Desk Agent / Concierge] As a Guest Services Coordinator at Fairmont Hotel, you'll: Organize and implement administrative systems & procedures, and perform necessary support duties; Serve as a principal source of information for the team; Prepare a

Previous hotel front desk experience is strongly preferred.

Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations. The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupanc

Job Description * APPLY ONLY IF YOU ARE GOING TO SHOW UP FOR AN INTERVIEW* * SMALL INDEPENDENT HOTEL ONLY 48 ROOMS* Must be professional and dress professional uniform shirt is required We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. *Hiring All shifts morning shifts 6am-2pm AND 2nd shift 2pm-10pm 10pm-6am Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, • Upsell additional facilities and services, when appropriate, • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Excellent communication and organizational skills

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better