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Are you looking for a place where meaningful moments are made together? At Aqua Aston Hospitality (AAH), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.As a Guest Services Agent at AAH, you will assist in providing our Owner

Join Our Team as a Front Desk Agent!. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospi

Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other depa

The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Type on and operate computers and other office machinery or devices, do 10-key operation and data

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.Potential career paths include: Front Desk Supervis

Home2 / Tru Scottsdale Salt River in Scottsdale, AZ is hiring a full-time Front Desk Agent to serve our hotel guests and provide them with an exceptional stay.Do you have a friendly disposition along with outstanding customer service skills? Does starting a career in the hospitality industry excite

Our front desk agents respond to a wide variety of guest requests by accurately assessing the guest needs and requests while adding personal recommendations and touches to achieve maximum customer satisfaction. The Residence Club Scottsdale is looking for a talented Front Desk Agent, who will be the

Potential Career Paths: Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all p

The Westin Tempe is looking for a part-time front desk agent to join our amazing front office team!. Front desk agent takes part in servicing our guests around our beautiful hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. A front de

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel

Marriott Hotels - 7325 East 3rd Avenue - Responsibilities: Assist guests with check-in and check-out; Address guest requests and guide guests through their stay; Complete reports related to operations and guest services; Share highlights of the local area with guests; Maintain professional appearanc

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.

At least one-year Front Desk Experience as Guest Services Agent, or two years' experience in the Hospitality field. Front Desk Agent (full-time and part-time). A Hotel Front Desk Agent is usually the first person who greets you when you walk into a hotel.

Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other depa

Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other depa

And so much more as part of the Four Seasons experience. Four Seasons is an Equal Opportunity, Affirmative Action employer. Four Seasons is powered by our people.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. In joining JW Marriott, you

Our jobs arent just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Front Desk, Agent, Guest Experience, Hotel.

Job Description JOB SUMMARY The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS Education & Experience: * High School diploma or equivalent required. * At least 2 to 3 years of progressive experience in a hotel or a related field required. * College course work in related field helpful. * Previous supervisory responsibility preferred. * Must have a valid driver's license for the applicable state. Physical requirements: * Flexible and long hours sometimes required. * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. General Requirements * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management. DUTIES & FUNCTIONS Fundamental Requirements: • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Monitor all VIP and special guest requests., • Review Front Office log and Trace File daily., • Fully comprehend and operate all relevant aspects of the Front Desk computer system., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Be aware of all rates, packages, and promotions currently underway as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of all closed out and restricted dates., • Follow and enforce all Highgate Hotel hotel credit policies., • Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed., • Maintain proper operation of the P.B.X. console and ensure that all standards are met, if applicable., • Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel., • Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log)., • Have knowledge of and assist in all emergency procedures as required., • Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner., • Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner., • Responsible for issued house bank., • Be able to perform all duties of Guest Services Agent., • Run room status reports in a timely manner and relay necessary information to affected departments and individuals., • Monitor key control to maintain hotel security., • Ensure the maximization of room revenue through Rooms Merchandising., • Answer all guest inquiries in a timely and professional nature., • Be involved in departmental meeting, planning and execution., • Help maintain productivity levels at or above budgeted standards., • Assist in training and cross training of new hires and current employees on a regular basis.

Job Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Compensation: $15 - $15.50 hourly Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Process additional administrative, bookkeeping. and accounting procedures as required, • Make sure every hotel guest has a pleasant stay, • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages, • Requires a flexible schedule that allows for overnight shift hours, • Proficiency with computers is required; experience with reservation and accounting software is desired, • Great communications. and excellent customer service skills are required, • Diploma or equivalent from high school is required; some college is desired Five Rivers Hospitality is a rapidly growing hospitality management and real estate investment company, headquartered in Salt Lake City, Utah. Recognized as one of the Mountain West’s leading and fastest-expanding hospitality firms, Five Rivers has built a strong and diverse presence across 13 states, with a portfolio of properties that continues to grow year after year. The company provides comprehensive expertise across the full hospitality lifecycle from acquisitions, planning, and development to operations, repositioning, and disposition. Leveraging innovative management practices and a data-driven approach, Five Rivers Hospitality consistently delivers exceptional performance, maximizing asset value while enhancing the guest experience. Guided by a commitment to growth, innovation, and service, the company is well-positioned to continue shaping the future of hospitality in the Mountain West and beyond.

Job DescriptionCompany Description The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like matching retirement, travel discounts and more. This place really has it all – except for you! What’s in it for you: • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family, • Free meals at our on-site employee restaurant, • Learning programs through our Academies designed to sharpen your skills, • Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!, • 401K, Direct Deposit, etc., • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!Job Description First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent at the Fairmont Scottsdale Princess. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories" for our guests. Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following: • Consistently offer professional, friendly and engaging service, • Greet, check in and settle guest accounts while ensuring all service standards are followed, • Assist guests regarding hotel facilities in an informative and helpful way, • Follow department policies, procedures and service standards, • Follow all safety policies, • Other duties as assigned Qualifications, • Proficient in the English language (verbal & written), second language is an asset, • Must be able to handle a multitude of tasks in an intense, ever-changing environment, • Ability to focus attention on guest needs, remaining calm and courteous at all times, • Previous customer related experience an asset, • Previous PMS experience an asset, • Computer literate in Microsoft Window applications an asset, • Must be able to type 25 words per minute, • Must possess a professional presentation, • Strong interpersonal and problem solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast paced environment, • Ability to work cohesively with fellow colleagues as part of a team, • Hospitality Diploma is an asset, • Must be flexible in terms of working hours, • Must have the ability to handle cash effectively and accurately Additional Information You must be eligible to work in the United States. Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description The McCormick Hotel Scottsdale is a premier lakeside resort known for exceptional service, a warm and welcoming culture, and a true team‑first mindset. Guided by a Passion for Hospitality, an Entrepreneurial spirit, and a commitment to being Innovative, Progressive, and Results‑Oriented, we believe our people are at the heart of everything we do and take pride in creating a workplace where team members can grow and succeed. Originally part of historic McCormick Ranch, the hotel opened in 1976 as the country’s first conference resort and has since evolved through major renovations into a modern luxury destination—blending Scottsdale charm with contemporary style. Powered by Millennium Hotels & Resorts (MHR), a global hospitality leader with more than 145 properties in iconic cities around the world, The McCormick Scottsdale offers the best of both worlds: local character backed by global expertise. The McCormick Scottsdale is currently seeking a dynamic and engaging Front Desk Agent to join our team and help make our guest(s) stay fun and memorable. As a key member of our hospitality staff, you will be the primary point of contact for our guests, ensuring a smooth check-in and check-out process and delivering exceptional customer service to make every stay memorable. In this role, you will manage guest reservations, handle inquiries, process payments, and coordinate with other hotel departments to maintain high service standards. Your positive attitude and attention to detail will enhance the guest experience and uphold the esteemed reputation of Millennium Hotels and Resorts. This is a Full-time, Hourly role starting at $20.00 per hour. KEY RESPONSIBILITIES • Greet and welcome guests with a warm and professional demeanor., • Check guests in and out accurately and efficiently., • Manage reservations, cancellations, and modifications using hotel management software., • Handle inquiries and provide information about hotel services, local attractions, and amenities., • Process billing and payment transactions accurately., • Respond promptly and effectively to guest concerns or complaints to ensure satisfaction., • Coordinate with housekeeping and maintenance teams to ensure timely room readiness., • Maintain a clean, organized, and professional front desk area., • Follow hotel policies and procedures to ensure guest security and comfort. REQUIRED QUALIFICATIONS • High school diploma or equivalent; degree in hospitality or related field is a plus., • Previous experience in hotel guest services or customer service preferred., • Excellent communication and interpersonal skills., • Familiarity with hotel property management systems and basic computer proficiency., • Ability to multitask and manage time effectively in a fast-paced environment., • Strong problem-solving skills and positive attitude., • Flexible availability, including evenings, weekends, and holidays. Hotel Specific Benefits: -1 free employee meal per shift -50% discount on gift shop items/ restaurant meals -Hotel employee discount on rooms

Job Description Job Title: Front Desk Agent Company Overview: Join our dynamic team at the DoubleTree by Hilton Phoenix/Mesa, where we pride ourselves on providing outstanding service and creating a welcoming environment for all our guests. We value customer satisfaction and aim to exceed expectations in every interaction. Job Summary: We are seeking a professional and enthusiastic Front Desk Agent to serve as the first point of contact for our guests. The ideal candidate will be friendly, efficient, and dedicated to delivering exceptional guest experiences at our reception area. In this role, you will manage all front desk activities, ensuring a seamless service that enhances the guests' stay. Key Responsibilities: • Greet and welcome guests in a warm and friendly manner., • Efficiently check guests in and out, ensuring adherence to all company policies and standards., • Handle guest inquiries, requests, and complaints promptly and professionally., • Maintain accurate records of room bookings and guest accounts., • Coordinate with housekeeping and maintenance staff to ensure room readiness., • Assist with reservations and provide information about hotel services and local attractions., • Process payments and confirm billing information accurately., • Uphold a neat and tidy front desk area., • Collaborate effectively with all departments to guarantee a superior guest experience. Qualifications: • High school diploma or equivalent; a college degree in hospitality or related field is a plus., • Previous customer service experience; experience in the hotel industry is highly desirable., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to handle multiple tasks efficiently in a fast-paced environment., • Proficient in Microsoft Office and experience with hotel management software preferred., • Availability to work flexible hours, including weekends and holidays. Benefits: • Competitive salary and benefits package., • Opportunities for professional development and career progression., • A positive and collaborative work environment., • Employee discounts on hotel stays and services. If you are passionate about hospitality and have a knack for creating memorable experiences, we encourage you to apply for the Front Desk Agent position at [Company Name]. Become a key player in our dedicated team and help us deliver unparalleled service to our valued guests.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Staybridge Suites in Scottsdale, AZ. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description The Westin Tempe is looking for a PT - Front Desk Agent to join our amazing Front Office Team! Hours/Shifts - AM/PM availability - including weekends and holidays Summary of Benefits Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels Flexible Schedules Career Growth & Development Insurance Benefit Available for both Full Time and Part Time Team Members 401k Plan and Company Match Program Vacation Pay / Sick Pay – Full Time and Part Time Team Members Holiday Pay – Full Time Team Members Amazing Recognition Programs/Giving Back – Community Outreach Tuition Reimbursement At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. Front Desk Agent takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. A Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and checking guests out at the end of their stay - all while striving to deliver outstanding guest experience. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description Join Our Team as an Experienced Front Desk Agent – Phoenix, AZ We are seeking a professional and customer-focused Front Desk Agent with prior experience to join our hospitality team in Phoenix, Arizona. As the first point of contact for guests, you will play a key role in creating a welcoming and memorable experience. Position: Front Desk Agent (Experienced) Location: Phoenix, Arizona Responsibilities: * Greet and assist guests with check-in, check-out, and reservations. * Provide exceptional customer service and respond promptly to guest inquiries. * Handle payments, billing, and accurate recordkeeping. * Coordinate with housekeeping and maintenance to ensure rooms are guest-ready. * Resolve guest concerns with professionalism and efficiency. * Maintain a clean and organized front desk area. Requirements: * Previous front desk or hotel customer service experience required. * Strong communication and interpersonal skills. * Ability to multitask and remain calm under pressure. * Proficiency with hotel management systems (PMS) is a plus. * Professional appearance and positive attitude. * Flexible availability, including evenings, weekends, and holidays. What We Offer: * Competitive pay * Supportive team environment * Opportunities for career advancement in hospitality * Recognition for excellent performance If you have a passion for customer service and the experience to deliver top-quality guest relations, apply today and become part of our team in Phoenix, AZ.

Job DescriptionBenefits: • Employee discounts, • Flexible schedule Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Communicate pertinent guest information to designated departmentsQualifications:, • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skills

Job DescriptionCompany Description The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess Pumpkin Fest and Christmas at the Princess. The hotel features great benefits like matching retirement, travel discounts and more. This place really has it all – except for you! What’s in it for you: • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family, • Free meals at our on-site employee restaurant, • Learning programs through our Academies designed to sharpen your skills, • Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier! 401K, Direct Deposit, etc., • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!Job Description Are you passionate about the spa industry and providing unforgettable experiences? We have an amazing opportunity at to work in a fast-paced, luxury environment providing five diamond spa services to our guests. As a Spa Reservations Coordinator, you are the first point of contact for our guests, giving you the opportunity to shine and set the stage for an amazing experience at the Fairmont Scottsdale Princess. • Consistently offers professional, engaging and friendly service, • Greet guests over the phone in a warm genuine manner, • Maintain a high level of professionalism in all aspects of job performance, • Host guests through the facility and familiarize them with the surroundings while explaining the wellness journey, • Guide the guests toward their specific needs when making reservations and off multiple treatment bookings and up-sells, • Communicate all changes, cancellations and additions to the back of house leadership team, • Promote a safe working environment by adhering to hotel health and safety standards, • Process transactions and adjustments in Book4Time daily, • Perform any duties and responsibilities as assigned including daily checklistsQualifications, • Experience working in the spa or salon industry, • Book4Time experience preferred, • Must be able to read, write, and speak English, • Bilingual in Spanish is an asset, • Basic computer skills required, • Adhere to Fairmont Scottsdale Princess grooming guidelines, • Constant standing and walking throughout shift Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description Front desk Compensation: $16 - $17 hourly Responsibilities: • Check guests in and out, • Work Closely with housekeeping, • Make reservations Our signature "Count on Me" service culture encourages each team member to be responsive and respectful and deliver great experiences to our guests, partners, and communities. OUR CORE VALUES • Integrity: We hold ourselves to the highest standards. We’re responsible, truthful, and transparent. We do the right thing., • Accountability: We honor our commitments and deliver results. Under any circumstance, we stand up and say: “Count on Me.”, • Inclusive: We respect differences in people, cultures, ideas, and experiences. We foster partnership. We welcome all., • Caring: We never underestimate the power of compassion. We generously give our time, attention, and action., • Fun: Fun is an energizing force. When we have fun doing what we love, our guests love their experiences with us.

Job DescriptionDescription: Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience. At Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment. JOB SUMMARY This position contributes to Sanctuary success by greeting and registering guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to exceed our superior standards. JOB FUNCTIONS Note: the following duties and responsibilities are not all-inclusive. • Greet guests immediately with a friendly and sincere welcome using a clear and positive voice., • Listen carefully to requests to ensure understanding; respond with appropriate action and provide accurate information such as outlet hours and local attractions., • Complete registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate., • Make appropriate selection of rooms based on guest needs., • Prepare reports daily and distributes to all necessary departments., • Run back-up reports and keep all reports up to date., • Provide room keys and/or special packages as appropriate., • Create new reservations and make changes to existing reservations as needed., • Communicate with other departments on guest requests to ensure all guest needs are met., • Verify and imprint credit cards for authorization using electronic acceptance methods., • Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler’s checks, and other forms of payment., • Perform accurate, moderately complex mathematical functions using a calculator., • Post charges to guest rooms and house accounts using the computer., • Promptly answer the internal and external telephone calls using positive and clear communication in a courteous and friendly manner., • Retrieve mail, small packages and facsimiles for guests as requested., • Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, research and attempt to resolve the problem within the established guidelines, may include turning problem over to supervisor., • Remain calm and alert especially during emergency situations and heavy resort activity., • Summon bell staff for assistance to escort guests to their rooms as appropriate. The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. • Ability to maintain a pleasant disposition and work smoothly in a high stress work environment., • Solid interpersonal skills and positive attitude is a must., • Computer experience needed, preferably with Opera PMS., • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error., • Ability to stand continuously to perform essential job functions., • Clear, articulate telephone voice and excellent/professional communication skills required, • Ability to listen effectively, to speak and write English clearly., • Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts., • Will be cross trained in different aspects of position and must be easily adaptable to shifting of workloads and specific tasks as operational ends dictate., • Detail oriented., • Hearing and visual ability to observe and detect signs of emergency situations. Education • Hotel/resort reservation or front desk experience preferred., • Computer experience needed, preferably with Opera PMS