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The Front Desk Agent will handle receptionist duties such as maintaining accurate records, updating customer information, and ensuring timely follow-up on requests. The Front Desk Agent role at SOC is a full-time, remote position responsible for being the first point of contact for customers and int

Front Desk AgentAs a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front offi

Here, you're more than a Front Desk Agent — you're the heart of our guest experience. Front Desk Service Agent – Be the Face of Our Team!Greet guests with warmth and professionalism — first impressions matter!Answer phones, emails, and inquiries with a smile. Keep the lobby/front area tidy, we

While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. Cambria Hotel Columbia Downtown Front Desk AgentPyramid Global Hospitality is a leading hospitality management company with a portfoli

Your Future is Now!FULL TIME 3PM TO 11PMPosition Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficien

Join Our Team as a Front Desk Agent!The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hosp

Complete designated start and end-of-shift tasks and reports Inform customers about payment methods and verify their credit card data SKILLS 1 year experience working as a hotel front desk agent required Competent computer skills including knowledge of Microsoft Word and Excel Excellent math and rec

The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. Ensures Front desk log (book or system) is read and updated.

Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. The Front Desk Agent must possess excellent communication ski

Keep front desk area clean and organized. Minimum of one (1) year in Front Desk Operations. In-depth knowledge of hotel Front Desk operations.

A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. As a Front Desk Agent, you will be the first point of contact for guests, providing war

Please come join our team as a Front Desk Guest Services Agent at the newly opened Holiday Inn and Suites Columbia NE in Columbia South Carolina. We are looking for an experienced, energetic, personable, hotel front desk agent candidates that can be flexible with AM and PM shifts. Know all Front Des

The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. Ensures Front desk log (book or system) is read and updated.

Job Description Raines Co. - Your Future is Now! Position Summary: The Night Auditor is responsible for overseeing front desk duties during the night shift and ensuring guest payments are posted and all accounts are reconciled for the day. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions • Maintains a friendly, professional, cheerful, and courteous demeanor at all times, • Accurately answers inquiries from potential guests and accepts hotel reservations, • Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency, • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion, • Uses suggestive selling techniques to sell room nights, increase occupancy and revenue, • Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service, • Allocates rooms to expected arrivals after checking the guest preferences and special requests, • Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner, • Cross checks all billing instructions to ensure they are correctly updated, • Handles group arrivals and pre-registers each guest, • Ensures payments are made or on file for each guest and that billing is routed for groups correctly, • Completes cash transactions and maintains full responsibility for personal bank, • Ensures Front desk log (book or system) is read and updated, • Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD, • Balances accounts from the day shifts, • Checks all payment methods are up to date and correspond to the rooms they are on file with, • Posts transactions from outlets to appropriate rooms or ledger accounts, • Verify that all end of day work has been performed, • Ensure that M3 is balanced and any out of balance issues are reported to immediate supervisor before rolling the day, • Enter room cleans in Hotel Effectiveness, • Attends meetings as required Experience and Education: Experience in customer service, forward-facing, or other guest-related positions Prior experience in the hospitality industry as a front desk agent or night auditor preferred Experience with brand or property specific PMS, Quore, PBX and other hotel related systems Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Associate’s degree in Business Administration, Hospitality or related major preferred Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Job Description We offer Daily pay! Access up to 50% of your earned wages after every shift. The Hyatt Place, located in Downtown Columbia, is hiring for full-time Front Desk Associates to serve as our guests’ first point of contact and manage all aspects of their accommodation. The persons hired for these positions will work 3pm-11pm; weekday and weekend availability is required. Position Summary: As a Front Desk Associate, you will play a vital role in ensuring an exceptional and memorable experience for guests. Front Desk Associates are the face of the hotel and therefore must have excellent customer service skills, attention to detail, and a positive and cheerful personality. Whether you are providing information about the local area or ensuring their needs are met during their stay, your dedication to customer service will be instrumental in exceeding guest expectations. RESPONSIBILITIES • Greet guests at check-in with a smile and warm welcome, and complete the registration process, according to brand and company standards, by entering and retrieving information from system, confirming guest information and identity, referring to guest by name, confirming room rate and type, assigning room, coding electronic keys, acknowledging loyalty status, promoting marketing programs, providing welcome information, and ensuring guest knows location of room and elevator, • Greet guests at check-out with a smile and warm greeting and complete the check-out process, according to brand and company standards, including referring to guest by name, confirming room rate and other charges (e.g. market and dining purchases, parking, etc.) are accurate and accounted for in the system, confirming payment method, update if needed, processing payment, and printing or emailing folio (confirm email, if applicable). Document guest’s preferences, to ensure the best possible experience for future stays, by updating guest’s profile., • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries, • Use up-selling techniques to promote hotel services, facilities and benefits of loyalty program, • Follow acceptable phone etiquette by answering phone promptly, using a polite professional greeting and offering assistance, • Respond to guest inquiries and requests promptly, and in a friendly and efficient manner., • Use attentive/active listening skills when fielding guest complaints. Apologize, empathize and take prompt action to resolve complaint. Escalate to a manager, if necessary., • Complete designated start and end-of-shift tasks and reports, • Inform customers about payment methods and verify their credit card data, • Prepare, set up, stock, clean, and provide quality beverages and food products for all guests, • Assist guests with food orders and serve food and beverage items to guests in a friendly, professional and timely manner, • Maintain a clean and organized environment for guests by cleaning tables during service SKILLS • 1 year experience working as a hotel front desk agent required, • Must be at least 21 years of age, • Competent computer skills including knowledge of Microsoft Word and Excel, • Experience using hotel reservation system such as Lightspeed, SynXis, FOSSE or PEP is a plus., • Organization skills and attention to detail, • Friendly and customer service oriented, • Good interpersonal and problem-solving skills, • Ability to work weekends is required JOB SETTING AND PHYSICAL DEMANDS Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment, count currency, perform basic arithmetic, talk to customers on the phone and maintain a calm demeanor when dealing with customer issues. Employees must also be able to walk frequently and stand for their entire shift. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements. DISCLAIMER This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

Job DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!Compensation: $15 - $16 hourly Responsibilities: • Work with the housekeeping staff to ensure rooms are ready for new guests, • Bookkeeping: keep accurate records of all hotel guest account information, • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • Field customer complaints when necessary, • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Qualifications: • High school diploma, GED, or equivalent, • Has experience answering telephone calls and troubleshooting stressful situations, • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills, • Working knowledge of Microsoft Office and reservation management systems, • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

Job Description We offer Daily pay! Access up to 50% of your earned wages after every shift. The SpringHill Suites by Marriott, located in Downtown Columbia/The Vista, is hiring for a full-time Front Desk Associate to serve as our guests’ first point of contact and manage all aspects of their accommodation. The person hired for this position will work weekdays, 7am-3pm. Position Summary: As a Front Desk Associate, you will play a vital role in ensuring an exceptional and memorable experience for guests. Front Desk Associates are the face of the hotel and therefore must have excellent customer service skills, attention to detail, and a positive and cheerful personality. Whether you are providing information about the local area or ensuring their needs are met during their stay, your dedication to customer service will be instrumental in exceeding guest expectations. RESPONSIBILITIES • Greet guests at check-in with a smile and warm welcome, and complete the registration process, according to brand and company standards, by entering and retrieving information from system, confirming guest information and identity, referring to guest by name, confirming room rate and type, assigning room, coding electronic keys, acknowledging loyalty status, promoting marketing programs, providing welcome information, and ensuring guest knows location of room and elevator, • Greet guests at check-out with a smile and warm greeting and complete the check-out process, according to brand and company standards, including referring to guest by name, confirming room rate and other charges (e.g. market and dining purchases, parking, etc.) are accurate and accounted for in the system, confirming payment method, update if needed, processing payment, and printing or emailing folio (confirm email, if applicable). Document guest’s preferences, to ensure the best possible experience for future stays, by updating guest’s profile., • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries, • Use up-selling techniques to promote hotel services, facilities and benefits of loyalty program, • Follow acceptable phone etiquette by answering phone promptly, using a polite professional greeting and offering assistance, • Respond to guest inquiries and requests promptly, and in a friendly and efficient manner., • Use attentive/active listening skills when fielding guest complaints. Apologize, empathize and take prompt action to resolve complaint. Escalate to a manager, if necessary., • Complete designated start and end-of-shift tasks and reports, • Inform customers about payment methods and verify their credit card data SKILLS • 1 year experience working as a hotel front desk agent required, • Competent computer skills including knowledge of Microsoft Word and Excel, • Excellent math and reconciliation skills, • Experience using hotel reservation system such as Lightspeed, FOSSE or PEP is a plus., • Organization skills and attention to detail, • Friendly and customer service oriented, • Good interpersonal and problem-solving skills, • Ability to work weekends is required JOB SETTING AND PHYSICAL DEMANDS Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment, count currency, perform basic arithmetic, talk to customers on the phone and maintain a calm demeanor when dealing with customer issues. Employees must also be able to walk frequently and stand for their entire shift. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements. DISCLAIMER This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

Job DescriptionJob Description • Be available to work a flexible schedule, including weekends, holidays, and varied shifts., • Handle guest complaints ensuring guest satisfaction., • Process all check-ins and check-outs according to established hotel requirements., • Adhere to payment, cash handling and credit policies/procedures., • Generate, print, and distribute daily reports to designated departments/personnel., • Resolve discrepancies on the room status report with Housekeeping., • Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications • High school graduate or equivalent., • Minimum one year customer service experience; previous hotel experience preferred., • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding., • Computer experience preferred., • Bilingual English/Spanish a plus., • Knowledge of local activities and attractions appropriate for clientele. #hc221122

Job Description Raines Co. - Your Future is Now! Position Summary: The Front Desk Supervisor assists and guides the front office staff through their daily duties and responsibilities. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions • Ensures Outstanding customer care at all times, • Maintains a friendly, professional, cheerful, and courteous demeanor at all times, • Accurately answers inquiries from potential guests and accepts hotel reservations, • Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency, • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion, • Uses suggestive selling techniques to sell room nights, increase occupancy and revenue, • Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guest needs and service, • Trains and directs the workflow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation, • Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service, • Adheres to company credit limit policies, • Allocates rooms to expected arrivals after checking the guests preferences and special requests, • Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.), • Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner, • Cross checks all billing instructions to ensure they are correctly updated, • Handles group arrivals and market segment groups and pre-registers each guest and ensures payment is made in full for the group or that billing is correct, • Controls cash transactions at the front desk and maintains complete responsibility for personal bank, • Participates in setting yield management strategies, marketing programs and rates, • Performs other duties as assigned, requested or deemed necessary by management, • Ensures Front desk log (book or system) is always updated and acted upon, • Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD, • Assists all departments in servicing the guests especially during high volume periods, • Takes responsibility in the absence of the Front Office Manager/Assistant General Manager, • Produces hotel front desk schedules, • Participates in the budget and forecast reporting, • Ensures time and attendance policies and payroll are accurately reflected, • Attends meetings as required, • Ensures front desk supplies are stocked and computer equipment functioning properly Experience and Education: Front Desk Agent, customer service representative, or similar guest-facing experience Prior supervisory experience in the hospitality industry preferred Experience with brand or property specific PMS M3, Efficenter, Quore, PBX and other hotel related systems Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries.We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter.Handle customer-service or sales calls

Front Desk agen is a service-focused organization that supports clients by managing front desk and reception operations. Front Desk agen values individuals who are adaptable, detail-oriented, and committed to delivering consistent, high-quality customer interactions. The Front Desk Representative is

Position Title: Customer Service Rep (CSR).Job Type: Full-time, Monday – Friday.Reports to: Inside Sales Manager.Wage Range: $60,000 – 75,000 / year (depending on experience).PFISTERER North America is the US subsidiary of a 100-year-old family-owned company based in Germany and a global le

Customer Service Representative.In this role, you will respond to inquiries via phone and email, provide guidance on benefits and claims, and deliver exceptional customer service while working in a fast-paced virtual environment.Respond to customer inquiries regarding dental insurance benefits, poli

The Front Desk Representative is a full-time remote role responsible for serving as the first point of contact for clients and visitors via phone, email, and messaging platforms. The Front Desk Representative will collaborate with other team members to route issues appropriately, follow up on outsta

Retail, restaurant, hospitality, front desk/reception, security, and other customer-facing backgrounds are welcome.

You will be joining a specialized insurance operation that moves away from the traditional, once-a-year renewal model to build deep, ongoing relationships with business leaders.We are looking for a high-touch service professional who is ready to build a career in a niche, growing agency.No prior ins

The Front Desk Representative will also collaborate with other teams to escalate issues, share feedback, and help improve service processes while maintaining a professional and welcoming virtual presence. Prior experience in front desk, administrative support, or customer-facing roles is beneficial.

US is a service-focused organization dedicated to providing efficient, friendly, and reliable front desk support to clients across various industries. The Front Desk is a full-time remote role responsible for serving as the first point of contact for clients and visitors via phone, email, and onlin

Call Center / Remote] - Anywhere in U.Competitive Hourly Pay / Comprehensive benefits package for eligible employees / Health-Dental-Vision / 401(k) matching / HSA / PTO - As a Customer Service Representative at Empower AI, you will: Respond promptly and effectively to customer inquiries via phone,

Snelling - - Responsibilities: Welcome customers and assist with product selections; Provide excellent customer service and support counter sales; Enter orders accurately using Oracle; Coordinate deliveries, dispatch trucks, and communicate with sales teams; Prioritize daily tasks and support team

If you have a background in customer service, education, hospitality, retail, or another people-focused role and want a remote career with more flexibility and income potential, this opportunity was built with career-switchers in mind.You do not need prior sales or insurance experience.Our system is

Mitru & Partners Agency exists to reach and elevate all US states and helping people build stronger businesses, careers, finances, and relationships.We move fast, think big, and back it with a national audience and a proven playbook.If you're wired for massive action and refuse to settle for average

Looking for a Career That Fits Your Life?.If you’ve built your experience in customer service, sales, education, hospitality, retail, or administrative work and feel ready for something more flexible, scalable, and rewarding, this remote opportunity offers a practical path to change careers withou

The Boatman Agency is expanding and seeking motivated professionals who want more control over their career growth.You will work with individuals who have requested information about insurance coverage, conduct virtual consultations, explain available options, and provide consistent follow-up throug

If you’re considering a career change and have experience in customer service, teaching, retail, hospitality, or another people-focused role, this remote opportunity offers a structured path into a new field.This entry-level position is designed for individuals who are dependable, professional, an

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.