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Job DescriptionABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. ABOUT THE OPPORTUNITY Artera is seeking a high-performing Account Executive (AE) to drive growth across our healthcare client base. You’ll engage decision-makers at leading specialty provider organizations, navigating complex sales cycles and delivering tech-enabled solutions that improve care delivery and operational efficiency. You’ll collaborate closely with Sales Development Representatives while owning your pipeline end-to-end — from prospecting and market research to strategic outreach and deal execution. You know how to uncover opportunities through industry intel, digital channels, and real-world networking. This role is ideal for someone passionate about transforming healthcare through innovation, with a proven track record of consultative selling in fast-paced, mission-driven environments. Applicants must currently be authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.Responsibilities • This role is about strategy, relationship building, and communication skills that separate top AE’s from the rest. You will:, • End to End Sales Ownership: Own and drive the full sales cycle, from prospecting and lead generation to closing six-figure deals., • Pipeline Growth & Management: Partner with an SDR to build a robust pipeline, but take ownership of generating new business through proactive outreach, including networking, industry events, and thought leadership., • Industry Expertise: Stay ahead of industry trends by consuming relevant content to identify opportunities and position Artera as an industry leader., • Clear Communication: Conduct engaging discovery calls, demos, and presentations that effectively communicate Artera’s value to a wide range of healthcare organizations, including physician practices, management groups, and financial stakeholders., • Collaboration and Iteration: Work collaboratively across internal teams, including Customer Success, Sales, Engineering, and FinOps, to develop tailored solutions for clients., • Strategic Closes: Leverage Meddpicc or similar sales methodologies to ensure a structured and effective approach to closing deals., • High Impact Selling: Consistently meet or exceed an annual quota of $1M in revenue., • Data & CRM Focused: Track and analyze sales activities and outcomes using CRM tools like Salesforce, Gong, LinkedIn Sales Navigator, and ZoomInfo., • Client Relationship Management: Build long-term relationships with clients and ensure smooth handoffs to Customer Success Managers for retention and upsell opportunities.Requirements, • General Sales Experience: 3-5 years of full-cycle SaaS sales experience, with a proven track record of meeting or exceeding quotas., • Provider Sales Experience: Experience selling into specialty healthcare markets (e.g., orthopedics, gastroenterology, outpatient practices, etc), with a strong understanding of value-based care, reimbursement models, and physician-oriented solutions., • Unstoppable Drive: A self-starter who proactively finds new business opportunities., • Niche Market Selling: Demonstrated ability to navigate complex organizational structures and collaborate in team-selling environments., • Communication Focused: Exceptional communication, presentation, and storytelling skills., • Sales-Enablement Oriented: Proficiency with CRM tools and sales enablement platforms (Salesforce, LinkedIn Sales Navigator, Gong).Bonus, • Experience working in startups or scaling companies., • Background in clinical or administrative healthcare roles., • Exposure to crafting or iterating on sales presentations and materials.Our Interview Process, • We want this to be a fast, transparent, and mutually beneficial process. Here are the steps you can expect:, • Introductory Call with Talent Acquisition (20-30 min): A quick chat to learn about your background, understand your career aspirations, and share detailed insight into the AE role, team structure, and our high-performance culture., • Hiring Manager Video Interview (30 min): A deeper conversation focused on your motivation, sales mindset, and demonstrating your potential for rapid growth within the AE function., • Sales Leader Video Interview (30 min): An additional chance to showcase what you’ve learned about Artera, and why you’re the right fit., • Panel Video Interview (45 min): A video interview with a panel of three sales leaders, where you’ll have the chance to execute a short discovery call to demonstrate your communication skills and coachability under pressure, and ability to navigate push back.

Job DescriptionABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. ABOUT THE OPPORTUNITY Artera is seeking a mid-level Product Designer to tackle all aspects of the design process. This is a multidisciplinary role that includes research, interaction design, prototyping, and visual design while working with agile cross-functional teams across multi-device experiences. We are looking for a product-minded designer who is able to look deeply at holistic user experiences, device ecosystems, and be able to align that to business objectives. This means exercising good judgment in assessing inputs from teammates, synthesizing these inputs into complete designs, and prioritizing tasks based on desired outcomes. This role will contribute to how we define design processes, interaction models, and visual systems, in service of creating exceptional digital product experiences. Responsibilities • Agile Collaboration & Problem Solving: Work directly with product management and engineering in an agile environment to solve complex design challenges., • Full-Stack UX/UI Delivery: Support the team as needed with wireframes, flow diagrams, rapid prototypes and visual design to help communicate and validate design ideas., • User Research & Usability Testing: Facilitate user research, in collaboration with the team, to validate prototypes and conduct ongoing usability testing of the working software., • Strategic Design Communication: Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually., • Design Operations & Quality Assurance: Manage the design process, drive decisions, track issues, and assist in estimating resource needs and schedules. Work closely with the engineering team to ensure the integrity of interaction and visual design specifications., • Inclusive Design & Accessibility Advocacy: Collaborate with cross-functional teams to ensure that accessibility is integrated into all stages of the product development cycle.Requirements, • Professional Experience: 4+ years of working experience in designing digital products from concept to implementation., • End-to-End Design Mastery: A design portfolio or case studies that demonstrates outstanding interaction design skills from architecture, flow mapping, to prototyping as well as a thorough understanding of graphic design, page layout and typography., • Strategic Tooling & Fidelity: Comfortable working in both low and high fidelity with a keen sense of what tool(s) to choose to clearly communicate ideas or solutions., • Design Advocacy & Storytelling: Ability to articulate the process, approach, and impact of designs., • Research-Driven Strategy: Ability to plan and execute user research programs that inform product design and strategy., • Design Systems Thinking: Experience designing within and contributing to a Design System., • Adaptive Problem Solving: Demonstrated ability to deal with ambiguous environments, including adapting to new challenges, scenarios, and working styles., • Accessibility & Inclusive Design: Familiar with accessibility guidelines and best practices, including WCAG 2.1, and be able to design and test for accessibility throughout the design process.Bonus, • BA or BS in Design or HCI is preferredInterview Process, • We want this to be a fast, transparent, and mutually beneficial process. Here are the steps you can expect:, • Introductory Call with Talent Acquisition (20-30 min): A quick chat to learn about your background, understand your career aspirations, and share detailed insight into the Product Designer role, team structure, and our high-performance culture., • Hiring Manager Video Interview (45 min): A deeper conversation focused on your motivation, demonstrating your potential for rapid growth within the Product Design function., • Portfolio Review (1 hour): A video interview with a panel of three design leaders, where you’ll have the chance to present 2-3 case studies demonstrating your design thinking, craft, systems understanding, and user research skills.

Job DescriptionABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. SUMMARY We are seeking a highly skilled and motivated Staff Data Engineer to join our team at Artera. This role is critical to maintaining and improving our data infrastructure, ensuring that our data pipelines are robust, efficient, and capable of delivering high-quality data to both internal and external stakeholders. As a key player in our data team, you will have the opportunity to make strategic decisions about the tools we use, how we organize our data, and the best methods for orchestrating and optimizing our data processes. Your contributions will be essential to ensuring the uninterrupted flow of data across our platform, supporting the analytics needs of our clients and internal teams. If you are passionate about data, problem-solving, and continuous improvement, while also taking the lead on investigating and implementing solutions to enhance our data infrastructure.Responsibilities • Continuous Enhancement: Maintain and elevate Artera’s data infrastructure, ensuring peak performance and dependability., • Strategic Leadership: Drive the decision-making process for the selection and implementation of data tools and technologies, • Streamlining: Design and refine data pipelines to ensure smooth and efficient data flow., • Troubleshooting: Manage the daily operations of the Artera platform, swiftly identifying and resolving data-related challenges., • Cross-Functional Synergy: Partner with cross-functional teams to develop new data requirements and refine existing processes, • Guidance: Provide mentorship to junior engineers, supporting their growth and assisting with complex projects, • Collaborative Innovation: Contribute to ongoing platform improvements, ensuring a culture of continuous innovation., • Knowledge Expansion: Stay informed on industry trends and best practices in data infrastructure and cloud technologies., • Dependability: Guarantee consistent data delivery to customers and stakeholders, adhering to or surpassing service level agreements., • Oversight: Monitor and sustain the data infrastructure, covering areas like recalls, message delivery, and reporting functions., • Proactiveness: Improves stability and performance of architecture for team implementations. Requirements, • 7+ years of experience in a Data Engineering role or equivalent, • Proven experience with Kubernetes and Cloud infrastructure (AWS preferred), • Strong proficiency in Python and SQL for data processing and automation., • Expertise in orchestration tools such as Dagster and Docker., • Understanding of performance optimization and cost-effectiveness in Snowflake., • Ability to work effectively in a collaborative, cross-functional environment., • Strong problem-solving skills with a proactive and solution-oriented mindset., • Experience with event sourced and microservice architecture, • Experienced working with asynchronous requests in large scale applications, • Commitment to testing best practices, • Experience in Large-scale data architecture, • Demonstrated ability to build and maintain complex data pipelines and data flows.Bonus Experience, • Knowledge of DBT & Meltano

Job DescriptionABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. About the RoleArtera’s Engineering team is looking for a talented Senior Engineering Manager to lead a team of 4-6 engineers with scope that may expand to multiple teams as business needs evolve. The team is a high-impact, flexible squad that intersects with multiple teams across the organization to handle integrations, authentication, and critical government contract work. You will be directly responsible for ensuring your agile team delivers with high quality and velocity, acting as a "player coach" who is willing to be hands-on to ensure clear accountability and a high technical bar. This is an exciting opportunity to influence decisions across the broader engineering organization and drive organizational effectiveness and scalability beyond a single team.Responsibilities • Team Development: Coach, mentor, and guide engineers in technical skills, career growth, and communication, ensuring a continuous focus on building and scaling high-performing individuals., • Technical Leadership: Uphold a high technical bar through rigorous code reviews, design discussions, and technical decision-making. Foster strong security and compliance practices, and stay hands-on with the code when needed to support delivery and set the standard., • Hiring & Retention: Conduct interviews and build stable, high-performing teams, specifically focusing on providing stability for a team that has seen recent management rotations., • Operational Excellence: Review existing processes and proactively offer improvements rather than just following established workflows., • Execution & Delivery: Own outcomes end-to-end. Ensure tradeoffs are explicit, commitments are met, and misses are identified early through proactive escalation., • Strategic Collaboration: Partner in a Triad structure with Product and Design. Navigate the team through a fast-paced environment with constant change and shifting priorities, including AI-assisted development., • Accountability: Ensure that leadership is never surprised by team status and that a deep level of trust is built with the engineers., • Player-Coach Mindset: Maintain a "must-have" mindset for hands-on work; while not coding daily, you are ready to step into the code to unblock the team or expedite delivery.Requirements, • Engineering Experience: 6+ years of experience in software engineering; Strong preference for React, Typescript, Node.js and Postgres SQL, • Management Experience: 3+ year managing, coaching and developing agile software engineering teams in a SaaS environment., • AI Champion: A champion for modern AI tooling and process improvements, with a proven ability to evangelize and drive AI-assisted development practices across engineering teams., • Communication: Exceptional organizational and communication skills, necessary for cross-functional work among teams., • Adaptability: Proven ability to remain effective and lead teams through evolving project scopes and organizational changes., • Location: Ability to work from one of our hiring hubs with minimal travel requirements, approximately 1 to 2 times per year., • Technical Foundation: Bachelor's degree in Computer Science or equivalent professional experience.Bonus Experience, • Experience with FedRAMP compliance or government contract work., • Security governance and infrastructure experience., • Experience with Nest.js and Python

Job DescriptionABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. JOB SUMMARY Artera’s Engineering team is seeking a Staff Backend Engineer to help define, evolve, and scale the platform that powers next-generation patient communication—especially as we accelerate our work in agentic AI, MCP (Model Context Protocol) servers, and high-throughput distributed systems. This role reports directly to the VP of Engineering and is responsible for shaping platform architecture, driving technical excellence across teams, and leading execution on high-risk or high-impact initiatives critical to Artera’s long-term success. You will be a multiplier: architecting large-scale systems, mentoring engineers, and ensuring our platform remains resilient, performant, and ready for the next wave of AI-driven patient engagement. RESPONSIBILITES Technical Leadership- Serve as a domain expert in backend architecture, distributed systems, and high-throughput IO.- Drive company-wide architectural patterns, platform strategy, and engineering standards.- Lead execution on complex, open-ended projects spanning multiple quarters—including 2026 initiatives in agentic AI and MCP server infrastructure.- Own cross-team architectural buy-in and guide teams through refactors and modernization efforts. Execution & Delivery- Independently design and deliver large-scale features that impact multiple products or services.- Systematically reason through system-wide implications, edge cases, and performance trade-offs.- Identify and eliminate sources of instability, latency, and operational risk.- Build from scratch when needed—especially for distributed IO-intensive systems. Mentorship & Culture- Model engineering maturity through thoughtful code reviews, documentation, and technical communication.- Mentor engineers across teams; elevate their understanding of architecture, debugging, reliability, and AI-era best practices.- Foster a blameless culture that encourages learning, experimentation, and continuous improvement.- Champion transparency, clear communication, and strong cross-functional collaboration. Collaboration- Partner with product, design, and data/ML teams to translate complex technical ideas into practical, user-centered solutions.- Provide architectural guidance on story-level decisions within your domain.- Advocate for engineering-focused improvements in process, tooling, reliability, and developer experience.Requirements • Bachelor’s degree in STEM, • 10+ years of equivalent professional experience building and scaling cloud-native applications, • Deep experience with event-sourced, microservice, and distributed architectures, • Expert at integrating LLMs and agentic tools like Claude Code to automate and enhance development workflows., • Advanced TypeScript skills, focusing on building scalable, type-safe, and high-performance backend services., • Expert in Node.js and NEST, with a focus on modular system design and enterprise-level API structures., • Advanced proficiency in SQL, especially PostgreSQL schema design and optimization, • Experience with asynchronous, high-volume messaging or event-driven systems, • Strong commitment to testing, observability, and operational excellence, • Excellent communicator—able to influence stakeholders and product, • Proven ability to lead technical initiatives and mentor engineers, • Strong customer empathy and an understanding of how technical decisions influence user experience, • Familiarity with Docker & containerized environments, AWS (or similar cloud providers), Python (for platform tools, services, or ML integrations)Bonus Experience, • Experience with large-scale remote/hybrid teams, • Contributions to open source

Job DescriptionABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. About the RoleArtera’s Engineering team is looking for a talented Engineering Manager to lead a team of 4-6 engineers. The team is a high-impact, flexible squad that intersects with multiple teams across the organization to handle integrations, authentication, and critical government contract work. You will be directly responsible for ensuring your agile team delivers with high quality and velocity, acting as a "player coach" who is willing to be hands-on to ensure clear accountability and a high technical bar. This is an exciting opportunity to drive technical and operational excellence while scaling our capacity to meet business demands.Responsibilities • Team Development: Coach, mentor, and guide engineers in technical skills, career growth, and communication, ensuring a continuous focus on building and scaling high-performing individuals., • Technical Leadership: Uphold a high technical bar through rigorous code reviews, design discussions, and technical decision-making. Foster strong security and compliance practices, and stay hands-on with the code when needed to support delivery and set the standard., • Hiring & Retention: Conduct interviews and build stable, high-performing teams, specifically focusing on providing stability for a team that has seen recent management rotations., • Operational Excellence: Review existing processes and proactively offer improvements rather than just following established workflows., • Execution & Delivery: Own outcomes end-to-end. Ensure tradeoffs are explicit, commitments are met, and misses are identified early through proactive escalation., • Strategic Collaboration: Partner in a Triad structure with Product and Design. Navigate the team through a fast-paced environment with constant change and shifting priorities, including AI-assisted development., • Accountability: Ensure that leadership is never surprised by team status and that a deep level of trust is built with the engineers., • Player-Coach Mindset: Maintain a "must-have" mindset for hands-on work; while not coding daily, you are ready to step into the code to unblock the team or expedite delivery.Requirements, • Engineering Experience: 4+ years of experience in software engineering; Strong preference for React, Typescript, Node.js and Postgres SQL, • Management Experience: 1+ year managing, coaching and developing agile software engineering teams in a SaaS environment., • AI Champion: A champion for modern AI tooling and process improvements, with a proven ability to evangelize and drive AI-assisted development practices across engineering teams., • Communication: Exceptional organizational and communication skills, necessary for cross-functional work among teams., • Adaptability: Proven ability to remain effective and lead teams through evolving project scopes and organizational changes., • Location: Ability to work from one of our hiring hubs with minimal travel requirements, approximately 1 to 2 times per year., • Technical Foundation: Bachelor's degree in Computer Science or equivalent professional experience.Bonus Experience, • Experience with FedRAMP compliance or government contract work., • Security governance and infrastructure experience., • Experience with Nest.js and Python

Our Company: Fitler Club is a first-of-its-kind urban social club for socially conscious, forward-thinking Philadelphians, combining world-class dining, fitness, social, business, hotel, and event offerings all under one roof. As home to the leaders and organizations shaping the present and future of Philadelphia and beyond, we are grateful for the opportunity to enrich the lives of our members and guests and we strive to deliver world-class hospitality. At Fitler Club, we hold employees to high standards in how they treat members, guests, and each other, and we hold our organization to high standards in how we care for our employees. Free meals, snacks, and beverages seven days/week, complimentary fitness classes, employee appreciation events, professional headshots, and wholesale pricing on designer retail products are just a few benefits available to all employees, in addition to a long list of traditional benefits such as wide-ranging health insurance options, company-paid short-term disability and paid parental leave, 401k with a company match, generous PTO policies and company-sponsored holidays, and more. Employees receive annual performance reviews with opportunities for career development and wage increases. Fitler Club employees work in a high-design center of art, culture, and economy, amidst modern facilities and amenities, a museum-worthy art collection, and state of the art technology. (This is apparent even before entering the space, as both members and employees can access the building via fingerprint scanner.) We are committed to driving social impact in Philadelphia, offering members, guests, AND employees opportunities to attend events featuring renowned impact leaders and volunteer alongside one another for a variety of causes throughout the city. Hospitality is a team sport, and every employee is integral to our success. All employees are encouraged to share feedback, be solution-oriented, and seek out opportunities to show those in our care how deeply we value them as members of our community. We are extremely fortunate to have a diverse, dynamic, civically engaged, and generous membership - people you’ll be excited and privileged to meet, greet, and serve. There’s no better customer base anywhere in Philadelphia. If Fitler Club sounds like the right place for you, we welcome you to apply to join us in our pursuit. We hope to have the opportunity to work alongside you, learn from you, develop you, care for you, and succeed with you. Thank you for your interest in joining our team. Position Overview: The Member Services Agent is responsible for providing a superior experience to each member and guest and to serve as an ambassador for Fitler Club. They will make the first impression upon our members and guests by extending a warm welcome, providing information about the Club and local area, directions, and offering our full range of amenities and services. The Member Services Agent will anticipate member needs and manage all requests with a sense of urgency and will maintain a proactive approach to providing solutions. Responsibilities: • Consistently following the Club’s Guest Service procedures and standards while assisting guests at all reception locations, • Develop familiarity with members and their families, learning and using member names, • Provide a superior arrival and departure experience in a confident, professional and friendly manner, • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information, • Monitoring and coordinating Club Driver upon member request, • Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift, • Communicate pertinent member information to designated departments/personnel (i.e., special requests, amenity delivery), • Maintain confidentiality of all members and Club information, • Attention to detail in order to ensure the security of Club and guest room access., • Understand and execute Club’s accounting standards ensuring accurate settlement of folios, member accounts, routing of charges and adjustments following cash handling policies, • Document all guest requests, concerns, or issues immediately and notify designated department/personnel to resolve the situation and follow up to ensure completion and member satisfaction, • Performs all other duties as directed by immediate supervisors, • Work as a team, effectively communicating with management, housekeeping team, the Field House team, and all other departments in order to fulfill and address any issues or needs requested by members and or other associates, • Ensure that member and associate areas are maintained in a safe and secure environment, • Maintain confidentiality of all members and Club information, • Follow grooming and uniform standards established for this role, • Work as a team, effectively communicating with management and co-workers, • Perform all other duties as directed by immediate supervisors Qualifications: • Previous hotel, private club, fitness center or similar hospitality Front Desk/Reception experience preferred, • Excellent telephone etiquette and guest recovery skills, • Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook, and hospitality software, • Requires strong communication skills, ability to multi-task, and attention to detail, • Ability to follow directions well, make quick decisions, and keep organized while under pressure, • Move, bend, lift, carry, push, pull, and the ability to lift weights, plates, dumbbells, kettle-bells, etc., • Stand or walk for an extended period or for an entire work shift. It requires repetitive motion., • Must be dependable and available to work within the club on weekends, nights and/or holidays based on business demands, • Punctuality and regular and reliable attendance ** Fitler Club uses e-verify for employment eligibility verification

Job Description We are seeking a Housekeeper to join our team! You will perform a variety of light cleaning and organizing duties. Responsibilities: • Clean rooms along with providing service to stay over rooms., • Ensure a clean and orderly environment, • Sterilize various tools and equipment, • Move reasonably small furniture as necessary, • Maintain working condition of cleaning equipment, • Previous experience in cleaning or other related fields, • Familiarity with cleaning materials and equipment, • Strong attention to detail, • Strong work ethicCompany DescriptionLooking for a Front Desk Agent willing to work part time or full time.Looking for a Front Desk Agent willing to work part time or full time.

Job Description We are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skillsCompany DescriptionWe are a brand-new Radisson Hotel in Philadelphia looking for a great team to grow with!We are a brand-new Radisson Hotel in Philadelphia looking for a great team to grow with!

Job Description SUMMARY The Night Auditor is primarily responsible for, but not limited to, ensuring accurate hotel accounting of guest transactions, billing and hotel revenue. In addition, the Night Auditor is also charged with the same responsibilities of a Front Desk Agent. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service • Maintains guest service as the driving philosophy of the operation, • Personally demonstrates a commitment to guest service in responding promptly to guests’ needs, • Committed to making sure every guest is satisfied, • Meets or exceeds guest satisfaction measures, • Ensures hotel standards and services contribute to the delivery of consistent guest service, • Greet all guests (internal and external), • Process guest reservations, registration (check-in) and departures (check-outs), • Offer guest assistance at every opportunity, • Respond to all guest requests efficiently, • Ensure guest satisfaction by following through on requests and other needs, • Provide information to guests about hotel policies, services, and amenities, • Provide information, directions, and other assistance as needed about the local area, • Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc., • Handles collection efforts of all in-house balances and notifies management of potential liabilities, • Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned, • Maintain daily logs and checklists, • Effectively communicate all pertinent information to other employees within the department, • Effectively communicate all pertinent information to other departments (Housekeeeping, Security, Maintenance, etc.) regarding room status/availability, guest requests, etc., • Assist in all other areas of the operation including PBX/Swithboard, bellman, or concierge services, reservations and other areas as necessary, • Comply with all standards and regulations to encourage safe and efficient hotel operations, • Maintain regular attendance in compliance with company policy, • Maintain high standards of personal appearance and grooming in accordance with company policy, • Approach all encounters with guests and employees in a friendly, service-oriented manner, • Maintain and organize work area regularly, • Closing and balancing room accounts, • Counting and balancing cash and credit card receipts/transactions, • Balance all department transactions, • Maintain/balance all direct bill accounts, • Make necessary adjustments/corrections to accounts as necessary to maintain accurate accounts, folios, etc., • Print and distribute various audit reports, • Complete all audit checklists and logs To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS • Ability to read and speak English and comprehend simple instructions, short correspondence, and memos, • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees, • Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property None required at this time PHYSICAL DEMANDS / WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls: and talk or hear, • Frequently required to reach with hands and arms, • Occasionally required to stoop, kneel or crouch, • Occasionally lift and / or move up to 50 pounds, • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Job Description The La Quinta Mt Laurel - Philadelphia is seeking Front Desk Agents to become a part of our team! Shifts have the ability to be somewhat flexible based on your needs and availability. Hotel shifts are as follows: 7am - 3pm, 3pm - 11pm and 11pm to 7am. We are currently only considering those that are interested in Full-Time and have the ability to work Evenings, Nights and Weekends as well. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills

Job Description The Study at University City is currently seeking a Hotel General Accountant, who will be responsible for the following financial accounting duties for hotel and food & beverage operations: processing, billing, and collecting accounts receivables, processing purchase orders and accounts payables (including cutting checks), completing the daily income Audit, and performing general cashiering (including daily deposits), posting journal entries, and preparing some general ledger account reconciliation and analysis. They support the hotel Controller and Study Hotels accounting team, ensuring compliance with hotel policies and procedures and providing guidance and feedback to the night audit and department teams to ensure proper revenue and expense reporting. This position is akin to an ‘Accounting Clerk’ or ‘Staff Accountant’. Responsibilities include, but are not limited to: Accounts Receivable / Guest Inquires: • Each day, monitor the Guest Ledger open guest, group master, and house accounts to ensure they are correct and are billed or cleared in a timely manner. Collaborate with department teams to ensure that all charges are captured and correctly posted. Provide feedback on posting/routing issues to team leaders and provide guidance and training as needed., • Ensure that City Ledger receivable balances are accurate, properly supported, and billed in a timely manner (This requires reviewing group resume billing instructions against group master account charges). Collaborate with department teams to investigate issues and post billing adjustments if necessary., • Monitor Expedia Collect guest stays to ensure they are correctly captured and submitted to Expedia via prepared template., • Perform credit inquiries on direct bill applications pending approval and ensure properly completed and approved university and government purchase orders are on file for all relevant accounts prior to their arrival/function date., • Investigate and respond to all customer receivable billing inquiries., • Accurately process and apply payments received in a timely manner., • Prepare month-end accounts receivable aging analysis and delinquency status reports., • Assist Sales Department with group and catering billings, as needed., • Manage Tax exemption certification forms, ensuring each tax-exempt qualifying guest/group has appropriate tax-exempt documentation on file and that tax has been appropriately charged or omitted.Travel Agency & 3rd OTA Reservation Receivable Billing Validation and Submittal, • In coordination with sales and revenue management, verify Travel Agent or Booking Agent Request for commission against guest/group stays and commissionable rates., • Verify Expedia and online travel agent bookings against PMS systems to ensure routing and billing accuracy. Bill Expedia and online travel agents in a timely manner.Purchasing & Accounts Payables, • Ensure that there is a properly coded and pre-approved purchase order for qualifying purchases, reporting any issues to the Controller., • Ensure invoices, expense reports, and other similar obligations are received, approved, correctly entered, and paid in a timely manner per policy. Review the accounts payables aging report for obligations that are due., • Review/reconcile vendor and credit card billing statements weekly. Investigate and resolve past due statement balances and vendor inquiries in a timely manner., • Prepare and process vendor check or ACH payments., • Ensure required regulatory documents (e.g., 1099, legal permits, etc.) and proof of liability insurance are received and on file for each qualifying vendor prior to the hotel engaging them.Income Audit, • Audit the daily income journal to ensure its accuracy and completeness, ensuring it balances each day (includes income, cash, cash equivalents, credit cards, receivables, taxes, etc.). Make adjustments/corrections if necessary. This includes verifying the income journal to source hotel/property management, F&B point-of-sale system, and other relevant reports for accuracy., • Prepare the Daily Income Journal Revenue Report and prepare any ad hoc analysis and reports., • Review front desk manual postings, adjustments, and cash paid outs/refunds. Review food & beverage complimentary checks, refunds, no-sales, and other relevant checks for accuracy, completeness, and compliance., • Maintain tax exempt backup., • Create and manage Guest Ledger house accounts for promotional/barter & trade, package, and in-house use, ensuring charges are accurately captured and posted and surfacing any issues to the Controller., • Prepare monthly gift card ledger and other reconciliations and analysis as required.General Cashier, • Reconcile cash/checks dropped daily and prepare bank deposits for armored car pickup. Document and track all cash overages/shortages and discrepancies observed., • Provide operating cashiers change needed to sustain guest service standards., • Prepare change orders for Controllers approval and ensure they are picked up and received in a timely manner., • Issue house banks to operating cashiers and managers. Independently audit house banks monthly. Document and track all cash overages/shortages observed., • Issue petty cash to cashiers and managers as required by policy. Reconcile petty cash at least monthly, submitting it to the Controller for approval and reimbursement.Additional Duties/Expectations, • Respond to non-sufficient fund checks and credit card disputes in a timely manner using banking/merchant portals., • Train department personnel if necessary., • Perform any other accounting duties, analyses, and reconciliations as required and assist Controller as needed. Education/Experience: High school diploma or general education degree (GED) required. Working towards or possessing an associate or bachelor’s degree in financial accounting (or related field) is preferred. Note, experience demonstrating sound, practical, hands-on financial accounting experience in hotels/restaurants will be considered in lieu of associate or bachelor's degree. Knowledge of GAAP and USALI is preferred. Systems experience: Proficiency in using Microsoft Office Suite (Excel, Word, Planner, OneNote, etc.) is required with preference given to those who have used one or many of the following systems: Hotel management systems (Infor HMS), food & beverage point-of-sale systems (Aloha or Toast), financial accounting system (M3), procurement-to-pay systems (Birchstreet), ProfitSword financial reporting & analysis system. About Us The Study at University City, operating under the Study Hotels brand, is a vibrant boutique hotel designed around the needs of university academia, researchers, and travelers that is nestled in the heart of University City in Philadelphia, near the University of Pennsylvania and Drexel University. The hotel features 212 signature studies and suites, a café bookstore, the Co-Op Restaurant & Bar, and 7,000 square feet of versatile, inviting meeting space, all designed for purposeful guest discovery, connection, and interaction. Guest rooms and public spaces are designed with a bright, uplifting palette, reflective of contemporary residential living. Study Hotels is a drug-free workplace. Pre-employment drug test and background check required. Please note: • Only local candidates need to apply; no relocation provided., • No third-party hiring agencies. Powered by JazzHR NrqEtxJPcq

Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Responsibilities: • Mitigate customer complaints as needed, • Perform regular bookkeeping duties: make sure hotel guest information is current and correct, • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • Work with the housekeeping staff to ensure rooms are ready for new guests, • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Qualifications:, • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills, • High school graduate, GED recipient, or equivalent, • Has previous experience or working knowledge of Microsoft Office and reservation management systems, • Well-versed in taking telephone calls and handling stressful situationsAbout Company Stylishly renovated and well-located, Delta Hotel by Marriott Philadelphia Airport is the perfect destination for your Philly adventure. You will find our hotel less than one mile from Philadelphia International Airport and a short drive from the city's downtown district. Grab a hot breakfast and lunch to go at the Market, or sit down for breakfast, dinner, or a beverage at Lounge 1643. Host flawless meetings, weddings, and social events in one of our 15 elegantly appointed venues, enhanced by expert planners and custom catering. In the mood to explore. Head into downtown Philadelphia and get to know some of the city's most noteworthy attractions, from the Liberty Bell to the University of Pennsylvania. Whatever your reason for visiting, Delta Hotel Philadelphia Airport offers all the essentials you need for your stay in the City of Brotherly Love.

Job DescriptionABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. SUMMARY Artera’s Engineering team is seeking a Staff Software Engineer to help define, evolve, and scale the platform that powers next-generation patient communication—especially as we accelerate our work in AI powered functionalities, including building AI agents software and AI Powered functionalities, MCP (Model Context Protocol) servers, and high-throughput distributed systems. This role reports directly to the Senior Engineering Manager, and is responsible for driving technical excellence across teams, and leading execution on high-risk or high-impact initiatives critical to Artera’s long-term success. You will be architecting large-scale systems, mentoring engineers, and ensuring our platform remains resilient, performant, and ready for the next wave of AI-driven patient engagement. RESPONSIBILITIES Technical Leadership- Serve as a domain expert in backend architecture, distributed systems, and high-throughput IO.- Drive company-wide architectural patterns, platform strategy, and engineering standards.- Lead execution on complex, open-ended projects spanning multiple quarters- Own cross-team architectural buy-in and guide teams through refactors and modernization efforts. Execution & Delivery- Independently design and deliver large-scale features that impact multiple products or services.- Systematically reason through system-wide implications, edge cases, and performance trade-offs- Work collaboration and delivery on commercial platform + Government or Agentic Solutions + Application Platform - Identify and eliminate sources of instability, latency, and operational risk.- Build from scratch when needed—especially for distributed IO-intensive systems. Mentorship & Culture- Model engineering maturity through thoughtful code reviews, documentation, and technical communication.- Mentor engineers across teams; elevate their understanding of architecture, debugging, reliability, and AI-era best practices.- Foster a blameless culture that encourages learning, experimentation, and continuous improvement.- Champion transparency, clear communication, and strong cross-functional collaboration. Collaboration- Partner closely with product, design, DevOps, Data and other engineering teams to translate complex technical ideas into practical, user-centered solutions. Strong Communication and technical interpretation is key**- Provide architectural guidance on story-level decisions within your domain.- Advocate for engineering-focused improvements in process, tooling, reliability, and developer experience.Requirements • 7+ years of experience building and scaling cloud-native, event-sourced, and microservice architectures, with a deep focus on high-volume, asynchronous messaging systems., • Advanced proficiency in TypeScript and Node.js (specifically NestJS) for building modular, type-safe, and high-performance backend services with a "backend-first" full stack mindset., • Proven track record of integrating LLMs and agentic tools (like Claude Code) to automate workflows and enhance developer velocity., • Expert in SQL (PostgreSQL) schema design and optimization, with hands-on experience in containerized environments (Docker) and AWS cloud infrastructure., • Demonstrated ability to lead complex technical initiatives, mentor engineers, and influence cross-functional stakeholders by bridging the gap between technical decisions and product/customer impact., • A strong commitment to testing, observability, and operational excellence within large-scale remote or hybrid team environments.Bonus Experience, • Familiarity with Python, • Experience scaling agentic AI applications, • Collaboration/contributions with the open source community

Job Description Weekends & Holidays are a MUST Prior HOTEL experience is a Plus Selected candidate must be customer conscience, outgoing, reliable, positive attitude & dependable. Customer Service is so important. We are in the top 5 on TripAdvisor and we must stay in the top 5! Shift hours - 11pm-7am Job Summary Supervises front desk operations during the 11pm - 7am shift. Will prepare daily report for the General Manager. Also will assist or perform general front desk duties. Work Performed 1. Lock down hotel., 2. Check reservation system for lost messages or reservations., 3. Review all correction, phone, paid out, and laundry vouchers for correct posting., 4. Post room charges., 5. Post credit card charges., 6. Balance register readings with total charges for the day., 7. Run all management reports., 8. Assemble reports and file audit., 9. Perform the function of a Guest Service Representative/Agent; a. Greets the guest in a friendly and professional manner. b. Performs check-in and check-out of guests. c. Serves as an information agent for hotel guests and handles their needs or directs information to satisfy guests’ needs. d. Posts payments, charges and credits. e. Confirms, Changes, Cancels and makes reservations. f. Deal efficiently with customer complaints. g. Will be dressed in proper uniform. h. Ensure good public relations. i. Receives monies in payment for hotel services and posts the information. j. Check the credit of guests. k. Any other task assigned by General Manger l. The physical appearance of the front desk, lobby & public areas are maintained and presented in a safe, secure, clean and attractive manner and are organized in a manner which allows for efficient operation. m. Ensure that all policies, procedures, federal, state and local ordinances with regards to personnel, security, cash handling, guest relations and safety are complied with. 10. Prepare groups and transient arrivals that day by blocking rooms and special requests. Qualifications 2. Clerical skills with some background in use of computers would be preferable., 3. Interpret a variety of instructions furnished in written, oral and diagrammatic form., 4. May, on occasion, lift up to 50 pounds., 5. Must be able to reach, handle and feel., 6. Talking: must be able to express and exchange ideas by means of the spoken word., 7. Hearing: Must be able to perceive the nature of sounds by the ear., 8. Seeing: Must have clarity of vision at 20 feet or more, must possess three-dimensional vision, and be able to identify and distinguish colors., 9. Works inside in a controlled climate., 10. Must be able to make arithmetic calculations involving fractions, decimals and percentages.

Job Description Concierge Job Summary: Job Description: The Concierge position is fully accountable for all day-to-day front desk operations, specifically focused on residents, visitors, and employees. Reports to: Property Management Wage Status: Non-Exempt (Eligible for overtime) Job Responsibilities: Resident Retention • Properly greet and direct each visitor, resident, or staff member when entering the building., • Handle resident concerns and requests on a timely basis or direct them to the proper property management staff member., • Assist the Leasing/ Property Management Staff implement resident retention programs., • Assist Property Manager with the distribution of all company or community-issued notices., • Consistently implement policies of the community., • Answer all incoming telephone calls with a friendly tone., • Log every package into the book or system, depending on the system your property uses. All residents must pick up the package at the front desk and must show his or her ID to sign out and obtain the package., • Must maintain all confidential information regarding residents., • Inform residents to call the maintenance hotline if they have maintenance issues., • Call the resident when a visitor arrives., • Obtain a government issued ID from the visitor and properly document information., • Record every name of each visitor; verify that the name matches the name on the ID, and the time of entry of each visitor., • Direct each visitor where to go after allowing him or her to access the building., • When working in the lobby, you must greet each leasing prospect and walk them to the leasing office. You must open the door for them and introduce the prospect to a leasing specialist., • When a leasing agent is on a tour, you must greet the leasing staff and VIP with a friendly smile., • Have the leasing prospect fill out the leasing information form., • Closely monitor our security cameras and report any suspicious activity to security., • Learn and ensure compliance with all company, local, state and federal safety rules., • Report all unsafe conditions to Property Manager immediately. Additional Requirements: • Attendance is an imperative job function., • Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees., • Ability to perform lifting (at least 50 lbs), stand and walk for 8 hours, and perform other physically demanding duties as directed., • Ability to work all shifts, including nights and weekends., • Ability to communicate clearly and effectively with customers, colleagues and supervisors in spoken and written English to ensure successful completion of job duties. Post Brothers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Post Brothers complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are looking for a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential. The pay for this part-time position is $16 to $17 per hour. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: • You will ensure smooth operations and service by effectively communicating with your team members, property management, and residents/guests., • Follow property-specific systems to receive and sign for deliveries, ensuring deliveries are delivered to residents efficiently., • Facilitate contractor arrivals and departures, as well as realtor/potential homebuyer/renter visits., • Advise and remind residents and guests of any appropriate rules and regulations established by the property management., • Follow all property procedures for resident, guest, and vendor access., • Promptly answer and complete all resident requests, phone calls, questions, or concerns., • Look sharp in your supplied uniform., • Enjoy interacting with the residents. These are the qualities and attributes we're looking for in this position- • Front Desk Experience, • Hospitality, • Outgoing Personality, • Teamwork, • Ability To Multitask, • Flexibility, • Detail-Oriented, • Proactive Check out our website at nfcam.com and join our Social Networks: ... ... ... Benefits • Weekly Pay!, • Paid training., • A long list of discounts and benefits is available to all employees., • Cellphone and other reimbursements for some applicable positions., • State-required healthcare benefits are available to qualifying employees in applicable areas., • Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas., • Start earning generous paid time off on your first day., • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us., • Short-Term Disability Income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR At the time of this ad, the position pays $16 to $17 per hour. Historically, it pays $16.00 per hour. Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between. The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services. NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.

Job DescriptionDescription: Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member of the Month, Quarter, and Year recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment

We are looking for a highly motivated individuals to join our Front Desk team. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

Audit and reconcile all Front Desk and Food & Beverage Cashier's work. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and r

Join Our Team as a Front Desk Agent. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospit

Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja.

Allied Universal - JobID: 1536711 [Guest Service / Front Desk Agent] As a Front Desk Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activit

Wurzak Hotel Group is looking for an experienced Front Desk Agent to support the Guest Service Department at our gorgeous property, HOME2 Suites Philadelphia Convention Center. The Front Desk Agent greets guests, processes check-ins and checkouts, issues room keys, answers questions, and resolves gu

Audit and reconcile all Front Desk and Food & Beverage Cashier's work. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and r

Maintain a clean and organized front desk area. Its location is unique: it's the only hotel located directly on the Delaware River Waterfront at Penn's Landing in Philadelphia's downtown. The guest rooms are fitted with sleek work desks, along with 32" LCD televisions and wall-mounted, plug-n-play c

Wurzak Hotel Group is looking for an experienced Front Desk Agent to support the Guest Service Department at our gorgeous property, HOME2 Suites Philadelphia Convention Center. The Front Desk Agent greets guests, processes check-ins and checkouts, issues room keys, answers questions, and resolves gu

CQ hotels are designed to offer uncomplicated, hi-tech, contemporary travel experiences to business travelers and urban explorers.Urban design, vibrant ambience and international locations such as New York city, London, Chicago and San Francisco to name a few.Offering best-in-class WIFI, smartphone

Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer s

Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occu

Reports To: Front Desk Manager / General Manager. Job Summary: The Front Desk Agent is the first point of contact for hotel guests and plays a key role in creating a welcoming and professional guest experience.

Laurel, NJ Property: Hilton Garden Inn Mt.

American freedom gained its foothold in Philadelphia - a fiercely independent spirit that remained to infuse its commerce, its culture, and its people.At the intersection of it all - the very vibrant Logan Square, now anchored by its namesake hotel, The Logan.The Logan inspires with a lively urbane

Maintain pristine front desk area and lobby presence. The Front Desk Agent will anticipate guest needs, resolve concerns with discretion, and consistently execute flawless service all while maintaining a courteous demeanor. Front Desk Agent will uphold Camden Hilton Garden Inn's service standards wh