Front desk agent jobs in Denver, ColoradoCreate job alerts

Front Desk Agent | Residence Inn, Denver Park.

Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plu

Moxy Denver Cherry Creek Front Desk Agent. Moxy Denver Cherry Creek is on the hunt for a bold, people-loving Front Desk Agent who knows how to turn check-ins into check wows. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel ba

Front Desk Agent ("Agente de Recepcion"). Execute the registration and checkout process at the front desk. Experience in a front desk or customer service role preferred.

Front Desk Agent, Friday - Sunday, 3:00 - 11:00 PM | Courtyard, Denver Park Meadows.

Front Desk Associate - Fairfield Inn & Suites #12229. Fairfield Inn & Suites is looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests.You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information.You w

The Front Desk Agent (FDA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The FDA serves as the point person regarding the Fr

Operate the front desk according to standard operating procedures and with exceptional guest service. Lock and secure area if leaving the front desk, even if it is for a moment!. The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectiv

Join Our Team as a Front Desk Agent!. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospi

Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move a

We are looking for a friendly and customer-focused PM Front Desk Agent to provide excellent service to our guests. Friendly And Customer-Focused Pm Front Desk Agent. Keep the front desk area and lobby clean and organized.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer s

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

In Front Desk, Agent, Hotel, Office Agent, Operations. The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Hand & Stone Massage and Facial Spa - JobID: 100-169163635 [Front Desk Agent / Concierge] As a Spa Associate at Hand & Stone, you'll: Provide excellent customer service to members/guests; Welcome and greet members/guests upon arrival; Answer phones, book appointments, and sell memberships, gift card

Additional Information** Prefer day & evening Shift, Prefer to work on weekends Job Number 26025352 Job Category Rooms & Guest Services Operations Location Sheraton Denver Downtown Hotel, 1550 Court Pl, Denver, Colorado, United States, 80202 VIEW ON MAP (

The ART Hotel is seeking a top-performing Hotel Guest Service Agent, Front Desk Clerk or Front Office Agent. Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience. Maintaining Records: Keeping accurate and org

Highgate Hotels - - Responsibilities: Answer inquires from guests regarding restaurants, transportation, entertainment, etc.Handle check-ins and checkouts in a friendly, efficient and courteous manner.Balance and prepare individual paperwork for closing of shift according to hotel standards.Assist

Marriott Hotels - 1672 Lawrence Street - Responsibilities: Greet guests and assist with check-in and check-out processes; Handle guest requests and operational needs; Prepare and complete reports as required; Share highlights of local area to guests; Maintain professional appearance and adhere to co

Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. Hilton Denver City Center is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Front Desk, Agent, Guest Experience, Hotel.

Hand & Stone Massage and Facial Spa - JobID: 100-170215517 [Front Desk Agent / Concierge] As a Spa Associate at Hand & Stone, you'll: Provide excellent customer service to members/guests; Welcome and greet members/guests upon arrival; Answer phones, book appointments, and sell memberships, gift card

Frontier Airlines - 8900 Pena Blvd [Front Desk Agent / Concierge] As a Flight Attendant at Frontier Airlines, you'll: Maintain the well-being, safety, security and comfort of the passengers onboard the aircraft; Perform a variety of services in order to maintain a high level of excellent customer se

Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions. Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Courty

Crestline Hotels and Resorts - - Responsibilities: Assist guests with check-in and check-out; Answer department telephone and process requests; Resolve guest complaints and maintain guest relations; Maintain knowledge of hotel features, hours of operation, rates and promotions; Process all guest ch

Job Description As Associate, Capital Markets (Risk Management), you will implement the strategic vision for risk management, driving enterprise-wide initiatives that optimize risk as a competitive advantage. You will lead cross-functional teams, present regularly to senior leadership, and champion a culture of innovation and continuous improvement. This role requires strong executive presence, with regular interaction and influence over key decisions made by senior leaders, as well as building strategic alliances across departments and with external stakeholders including auditors, traders, and investors. The ideal candidate is a change agent who embraces innovation and leads transformation in risk modeling, technology, and regulatory compliance. Experience with automation, AI, and machine learning in risk analytics is highly valued. You will foster a culture of transparency and accountability, and promote risk awareness across the organization. Responsibilities & Duties • Execute the strategic vision for risk management, driving initiatives that position risk as a source of competitive advantage., • Contribute to the development, maintenance, and enhancement of risk models for calculation and reporting of residential risk positions, including valuation and associated risk metrics for:, • Residential mortgages (primarily jumbo loans), • RMBS: including bonds up and down the stack – including IOs, • MSRs & AIOS, • Derivatives, • Inform and refine interest rate risk trading strategies and do regression analysis of historical market patterns to fine-tune proprietary models., • Assist in reconciliation of month-end reporting with the accounting department., • Staying in lockstep with pricing desk of changes to pricing strategy and whole loan trades then implementing within risk modeling., • Partner with IT team to ensure data accuracy and integrity for data flows into risk models., • Responsible for maintaining a clean working model; constantly revisiting existing modeling to ensure accuracy and looking for efficiency improvements., • Oversee loan data uploads and updates, ensuring data quality and timeliness., • Present to senior leadership, influencing key decisions and building strategic alliances across the organization and with external stakeholders., • Collaborate and work with other team members across all the business functions. Required Experience & Education • Bachelor’s degree in Business Administration with a focus on Finance, Economics, Mathematics, or similar., • 4+ years of experience preferred in Capital Markets, Treasury, and/or Finance., • Trading and derivatives experience a plus., • High attention to detail with effective problem-solving skills with accuracy always at the forefront., • Technologically savvy, with the ability to pick up new software quickly always with an eye towards efficiency and modernization., • Proficiency with Microsoft Excel with a track record of modeling that is clean and easy to follow., • Experience with Bloomberg and corresponding Excel interface a plus., • Excellent oral and written communication skills., • Analytical thinking ability, diplomacy and professionalism., • Self-starter, not afraid to ask questions, and accountability are all key traits of the successful candidate., • Has the ability to “see around corners”: not waiting for something to become a problem before raising the issue and getting in front of the problem., • Mortgage Industry Knowledge: to include a general knowledge of mortgage banking and market dynamics as they apply to Redwood Trust. A reasonable estimate of the base compensation range for this role is $85,000-$110,000. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. Redwood Trust also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching. At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description JOB OVERVIEW The Houseperson plays a supportive our housekeeping and front desk operations. This hybrid role is critical in ensuring a clean, organized, and guest-ready environment throughout the property while also providing crucial backup coverage for basic engineering tasks and guest service requests. WHAT WE OFFER • Pay rate: $18.50 per hour, • 401(k) with company matching, • Exclusive worldwide Marriott employee travel discount program, • Maintain cleanliness and order in all guest hallways and public areas, • Stock and organize linen closets on each floor to ensure housekeeping teams are fully supported, • Prepare and stage housekeeping carts in accordance with the daily board and assignment sheet, • Keep public restrooms clean, stocked, and presentable throughout the shift, • Remove trash from common areas and designated collection points, particularly from the front of the property., • Wash, dry, fold, and organize linens and towels, • Assist in maintaining a consistent flow of clean linens for room turnover and guest use, • Respond to guest room service calls as needed (e.g., minor maintenance requests), • Provide short-term coverage for front desk when the solo agent must respond to in-room guest calls, ensuring that the lobby is not left unattended, • Support completion of assigned housekeeping or maintenance projects as directed by management, • Other duties as assigned by management QUALIFICATIONS AND REQUIREMENTS Education & Experience • High School Diploma or GED required, • Prior experience in housekeeping, laundry, or light maintenance preferred Required Skills/Abilities • Ability to multitask effectively in a fast-paced environment, • Strong communication and time management skills, • Dependability and initiative in identifying and addressing property needs, • Willingness to assist across departments to ensure optimal guest experience Schedule The work schedule is based on the demands of the business you must be available days, nights, weekends, and/or holiday availability are required. Physical, Mental and Environmental & Technical Demands Fast-paced environment, multiple tasks to be handled under time constraint. Must be able to bend, crouch, kneel, and twist in the work area. The role involves frequent standing, walking, bending, kneeling, climbing, lifting, pushing, and pulling objects weighing up to 250lbs. often for extended periods. Must be able to maneuver around property. Must be able to sit for prolonged periods of time. Must be able to operate a computer, telephone, and copier. Must have manual dexterity to operate all office equipment. Grooming All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/ or required articles of clothing will be explained to you as part of the orientation process. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. Sun Hill is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, citizenship status, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Job Description Join the Winning Team at Northwestern Mutual - Greenwood Village! At Northwestern Mutual - Greenwood Village, our mission is to elevate the trajectory of the lives we touch. Guided by our core values of Profound Care, the Power to Choose, Unwavering Character, Uncommon Courage, Benevolent Candor, and Genuine Curiosity, we are a team grounded in purpose, integrity, and gratitude. We have the privilege of living and working in beautiful Colorado, collaborating with the top financial services company in the world while serving our clients and community with excellence. Beyond our work, we proudly support organizations such as the Cystic Fibrosis Foundation and Alex’s Lemonade Stand, reflecting our commitment to making a lasting difference in the lives of others. Our thriving office is located at: 7800 E. Orchard Rd. Ste 200., Greenwood Village, CO 80111 Follow this link to hear about a Day in the Life of a Northwestern Mutual Advisor: A Glance at Northwestern Mutual (NM): Northwestern Mutual is a FORTUNE 500® company that provides a wide range of financial services to more than 5 million people. As a mutual company, we answer to our policyowners—not Wall Street. We began in Wisconsin in 1857, and today we’re one of America’s top companies - as was recognized by FORTUNE ® as one of the “World’s Most Admired” life insurance companies in 2024 - with a unique culture deeply dedicated to helping people achieve financial security. Meet Our Team: Eric McGough, CLU®, ChFC®, RICP® – Managing Director (MD): • Time with NM: 35 years, • Prior Experience: Studied Accounting in college and began his career in the hospitality industry before realizing he wanted to make a more direct impact helping others reach their goals., • Time with NM: 12 years, • Prior Experience: Former student and college baseball athlete., • Time with NM: 5 years, • Prior Experience: Former collegiate athlete who spent time in NFL training camps before joining Northwestern Mutual., • Time with NM: 10 years, • Prior Experience: Began her career in healthcare, starting as a front desk associate and advancing to manage three urgent care clinics in Pennsylvania. There, she discovered her passion for people and developing others to their fullest potential. As a Financial Representative at Northwestern Mutual, you will be part of a team that helps individuals and businesses achieve their financial goals through personalized insurance solutions and financial planning. Your role involves building long-term relationships with clients, understanding their unique needs, and providing tailored financial solutions. Key Responsibilities: • Client Consultation: Engage with clients to understand their financial goals, aspirations, and concerns., • Financial Planning: Develop comprehensive financial plans that include investments, insurance, and retirement., • Insurance Solutions: Recommend and implement insurance strategies to protect clients' assets and income., • Ongoing Support: Monitor clients' financial plans and provide regular updates, adjusting strategies as needed to meet changing circumstances., • Education: A bachelor's degree is preferred., • Experience: Previous experience in financial services, insurance or business development is beneficial but not required., • Skills: Strong interpersonal and communication skills, analytical thinking, and the ability to build trust and rapport with clients., • Professional Development: Access to ongoing training and development programs, including sponsorship for advanced certifications., • Income Potential: Competitive compensation structure including performance incentives, with no ceiling., • Support and Mentorship: Comprehensive support from a dedicated planning team, marketing resources, and experienced mentors., • Work-Life Balance: Flexibility to create a schedule that fits your lifestyle and goals., • Impact: Make a lasting impact by guiding individuals and families in your community towards financial security and success. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Eric McGough is a General Agent of NM and not in legal partnership with NM, or its subsidiaries. Company DescriptionAt Northwestern Mutual - Greenwood Village, our mission is to elevate the trajectory of the lives we touch. Guided by our core values of Profound Care, the Power to Choose, Unwavering Character, Uncommon Courage, Benevolent Candor, and Genuine Curiosity, we are a team grounded in purpose, integrity, and gratitude. We have the privilege of living and working in beautiful Colorado, collaborating with the top financial services company in the world while serving our clients and community with excellence. Beyond our work, we proudly support organizations such as the Cystic Fibrosis Foundation and Alex’s Lemonade Stand, reflecting our commitment to making a lasting difference in the lives of others.At Northwestern Mutual - Greenwood Village, our mission is to elevate the trajectory of the lives we touch. Guided by our core values of Profound Care, the Power to Choose, Unwavering Character, Uncommon Courage, Benevolent Candor, and Genuine Curiosity, we are a team grounded in purpose, integrity, and gratitude. We have the privilege of living and working in beautiful Colorado, collaborating with the top financial services company in the world while serving our clients and community with excellence. Beyond our work, we proudly support organizations such as the Cystic Fibrosis Foundation and Alex’s Lemonade Stand, reflecting our commitment to making a lasting difference in the lives of others.

Job Description We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation: $16 - $17.50 hourly Responsibilities: • Field customer complaints when necessary, • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • Perform regular bookkeeping duties: make sure hotel guest information is current and correct, • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests, • Connect with the housekeeping department to ensure guest accommodations are readyQualifications:, • Well-versed in taking telephone calls and handling stressful situations, • Must have graduated high school, received a GED or equivalent, • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred, • Exhibits working knowledge of Microsoft Office and reservation management systems, • Excellent time management skills, organizational skills, customer service skills, and interpersonal skillsAbout Company Candlewood Suites Thornton is located right off Interstate 25 and 144th Avenue. We are close to downtown but far enough away that you don't feel like you're in a big city! We are an extended stay property and are looking for someone who can help our team bring the extended stay experience to life when engaging with our guests!

Job DescriptionCompany Description Aspen One renews the mind, body, and spirit with a portfolio that redefines luxury, adventure, and leisure. With world-class and innovative brands and businesses, including Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures, Aspen One propels the expansion of the Aspen ethos globally. Whether it’s Aspen Skiing Company providing unforgettable experiences at the confluence of nature, culture, and recreation across its four legendary mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk; or Aspen Hospitality elevating guest experiences in unforgettable ways by developing, owning, and operating a growing set of luxury and upper-scale hotels, private clubs, and branded residential properties in prime locations under The Nell and Limelight brands; Aspen One is deeply committed to providing unparalleled service, creative programming, community engagement, and unique opportunities for exploration. The company’s commitment to innovation is central to its evolution, including Aspen Ventures' amplification of the Aspen brand globally through new business lines that embody its values and heritage such as Aspen Collection. For more information, visit . Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the , aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. Job Description Position Summary The Staff Accountant- Aspen Hospitality is responsible for all accounting functions for all assigned portfolios within a sector of the business. The Staff Accountant will be responsible for managing financial records, ensuring accuracy in financial reporting, and maintaining compliance with accounting regulations. This role involves preparing balance sheets, income statements, and other financial documents, while also conducting audits and reconciliations. This position reports to the Accounting Director- Hospitality. The hourly range for this position is $25.45 - $35.70/hr. Actual pay will be dependent on budget and experience. Job Posting Deadline Applications for this position will be accepted until March 15, 2026. Essential Job Functions/Key Job Responsibilities • Prepare and post hotel month-end journal entries, including accruals (operational expenses, utilities, credit card fees, commissions), prepaid expenses, fixed assets, and other tasks as assigned., • Collaborate closely with property-level teams (Front Office, Sales, Food & Beverage, Housekeeping), regional finance, and third-party management companies to ensure all revenue, expense, and balance sheet activity is captured for a timely and accurate close., • Perform monthly reconciliations of key accounts including cash and operating bank accounts, accounts receivable (city ledger, group billings, direct bill), guest ledger and advance deposits, credit card deposits/fees/receivables, and payroll liabilities., • Investigate discrepancies, identify root causes (PMS, POS, or system interface issues), and coordinate corrective actions with on-property and corporate teams., • Maintain organized support and documentation to ensure audit readiness., • Partner on daily cash management processes, including bank activity review, deposit verification, credit card settlement reconciliation, and cash over/short analysis., • Partner with operations to ensure timely billing of group accounts and educate the business on accounting close deadlines to ensure a timely month-end close process., • Monitor daily revenue reporting from PMS and POS systems to ensure completeness and accuracy, proactively identifying unusual trends or missing transactions., • Maintain accurate financial records in accordance with GAAP, Uniform System of Accounts for the Lodging Industry (USALI), and company accounting policies., • Support annual audits, internal audit compliance reviews, and ownership reporting requirements by preparing reconciliations, schedules, and financial statement support., • Ensure compliance with tax requirements including occupancy tax, sales tax, and other local hospitality-related filings., • Assist with process improvements related to PMS/POS interfaces, revenue reporting, inventory controls, and expense management to enhance operational efficiency., • Provide reporting and data analysis to support revenue management, labor optimization, and cost control initiatives., • Other duties as assigned Qualifications Education & Experience Requirements • High School degree required and Bachelor’s degree preferred, • 1 year experience with Accounting preferred Additional Information Knowledge, Skills & Abilities • Knowledge of hotel property management software, point of sale systems, electronic time clock systems, • Proficient knowledge of Microsoft office suite including Excel, • Proficient experience with JD Edwards, FloQast, HMS, ProfitSword, and other hotel applications is helpful but not required, • Experience as a hotel front desk agent, restaurant server or bartender, or retail cashier is helpful, • Excellent communication skills, both verbal and written, • Ability to prioritize tasks and manage time effectively, • Ability to do basic problem-solving, • Attention to detail, • Excellent organizational skills, • Ability to quickly adapt to changes in processes and tasks • Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements, • No adverse or hazardous conditions, • Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance Job Benefits This position is classified as a regular full-time position eligible for the following benefits: Enrollment dates differ across the various programs. • Health, Dental and Vision Insurance Programs, • Flexible Spending Account Programs, • Life Insurance Programs, • Paid Time Off Programs, • Paid Leave Programs, • 401(k) Savings Plan, • Employee Ski Pass and Dependent Ski Passes, • Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700. This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit Aspen One participates in E-Verify. E-Verify & Right to Work Poster

Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $19 - $22 hourly Responsibilities: • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information, • Field customer complaints when necessary, • Communicate with housekeeping to make sure guest rooms are ready, • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests, • Perform regular bookkeeping duties: make sure hotel guest information is current and correct Qualifications:, • Well-versed in taking telephone calls and handling stressful situations, • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred, • Working knowledge of Microsoft Office and reservation management systems, • High school graduate, GED recipient, or equivalent, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skillsAbout Company Located in Westminster, just off US-36, we offer easy access to downtown Denver and Boulder. Rocky Mountain Airport and Denver International Airport are in close proximity to the hotel. The hotel has superb guest rooms and suites with modern decor and comfortable furnishings, including amenities such as complimentary WiFi and breathtaking views of the Rocky Mountains.

Job Description Local Farmers Insurance Agency is looking for a fast-learning Bilingual (English-Spanish) individuals responsible for handling front desk reception and administration duties, including greeting guests, handling company inquiries and taking payments. Benefits Annual Base Salary + Commission + Bonus Opportunities Flexible Schedule Dental Insurance Vision Insurance Life Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Responsibilities Are you looking for a new opportunity to maximize your skills and help others? Working directly with a Farmers insurance agent might be your answer. Farmers Insurance Exclusive Agents are independent contractors/owners representing Farmers Insurance. They have the freedom to plan their Agency's direction, growth, and future. Agency staff members perform a fundamental role in servicing customers, supporting agents, and building strong relationships with the community both on the phone and in person. Requirements • Excellent customer service skills and experience., • A good attitude with an ability to take direction, and an eagerness to learn., • Confident, self-starter who works well independently., • Strong ability to multi-task., • Have a proficiency in written and oral communication., • Work in a fast-paced, dynamic environment., • Must feel comfortable on the phones., • Property and Casualty - Insurance License

Job DescriptionDescription: We are offering an exciting opportunity for a service-driven, guest-focused, friendly, outgoing individual to greet and assist guests as one of our Gallery Host/Front Desk Agents. The starting pay rate for this position is $19.00/hour (or more, depending on experience) plus tips! Requirements: Hotel Gallery Host (Front Desk Agent) Company: Island Hospitality Management Location: Hyatt Place Denver/Cherry Creek Job Type: Full-Time | Hourly Shifts: Morning (7AM–3PM), Evening (3PM–11PM), Overnight (11PM–7AM) Bring Your Smile to Work—Every Day! Are you a people-person who loves creating memorable guest experiences? Island Hospitality is looking for a Gallery Host (Front Desk Agent) who can deliver exceptional service while supporting both Front Desk and Food & Beverage operations. If you thrive in a fast-paced environment and enjoy variety in your workday, this role is perfect for you! What You’ll Do: Front Desk & Guest Service • Welcome, check in, and check out guests with genuine hospitality, • Process payments accurately and follow all hotel cash-handling procedures, • Provide helpful information to guests, vendors, and visitors, • Prepare daily reports for management, • Maintain control procedures for cash, vouchers, inventories, and receivablesFood & Beverage / Gallery Operations, • Prepare, stock, and present food and beverage items following brand standards, • Ensure the gallery remains clean, organized, and fully stocked, • Receive and organize F&B deliveries as needed, • Prepare and plate all menu items, • Sanitize countertops, equipment, and floors regularly, • Check IDs and monitor responsible alcohol service What We’re Looking For: • A big smile and a naturally friendly personality, • Ability to operate ovens, stoves, microwaves, and other F&B equipment, • Motivated team player with strong initiative, • Strong problem-solving skills and ability to stay calm under pressure, • Approachable and dedicated to outstanding guest service, • Open availability – flexibility is a must (we cannot guarantee set shifts or schedules) Physical Requirements: • Able to stand, walk, and sit for extended periods, • Ability to lift/move 10 lbs regularly and up to 25 lbs frequently, • Weekly work hours vary based on occupancy and business levels Why You’ll Love Working With Us: Comprehensive Benefits Package • Medical, Dental & Vision insurance, • HSA & FSA options, including Dependent Care FSA, • Identity Theft Protection, • Commuter benefits (transit & parking), • Pet Insurance, • Paid Sick Time & Paid Vacation Time, • Family Leave, • 401(k) with generous company match (fully vested from day one!), • Daily Pay options for hourly team membersWellness & Work-Life Support, • Employee Assistance Program, • Wellness subscriptions (gyms, counseling, financial planning, and more), • PTO incentives for annual wellness examsPerks & Rewards, • Free hotel room nights + employee and friends/family discounts, • Team Member of the Month/Quarter/Year awards & bonuses, • Discounted tickets to theme parks, concerts, movies, and more, • Career growth through our structured training & development programs, • Referral bonuses available at any Island Hospitality location Grow With Us At Island Hospitality, your career path is in your hands. We provide the training, tools, and support needed to help you build a long, successful future in hospitality—no matter where your journey starts. Apply Today! If you’re ready to be part of a supportive, growth-focused team that values positivity and service, we’d love to meet you! Equal Opportunity Employer Island Hospitality uses E-Verify in all locations where required by law. IND50

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Courtyard Aurora, Aurora, CO Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Starting Wage: $18.00, • Team Driven and Values Based Culture, • Dental and Medical, • Vacation & Holiday Pay, • Same-day pay available, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • Parental leave, • Referral program

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development Leverage Your Healthcare Background for a Rewarding Career: • Build Direct Client Relationships: Professionals from healthcare, whether it's pharma, medical, or clinical roles, are drawn to financial services because it allows them to work directly with clients, offering personalized advice rather than working through intermediaries., • Make a Meaningful Impact: Use your knowledge and experience in healthcare to guide clients through critical life stages. Whether its helping individuals plan for medical expenses, retirement, or higher education, your insights can help clients secure their financial futures and improve their lives., • Unlimited Growth Potential: As healthcare professionals understand the complexities of lifes important decisions, they know that each life stage brings new financial planning needs. Your ambition, dedication, and expertise will determine how far you can go in this fulfilling career., • A Rewarding Career Path: Transition to a career where you can build long-term relationships, create meaningful outcomes for your clients, and make a lasting impact, all while using your healthcare expertise to navigate the financial landscape.Our thriving office is located at: 7800 E. Orchard Rd. Ste 200., Greenwood Village, CO 80111 Follow this link to hear about a Day in the Life of a Northwestern Mutual Advisor, Jamie Mannarelli: Meet Our Team: Eric McGough, CLU, ChFC, RICP Managing Director (MD): • Time with NM: 35 years, • Prior Experience: Studied Accounting in college and began his career in the hospitality industry before realizing he wanted to make a more direct impact helping others reach their goals., • Passionate About: Eric enjoys playing golf and traveling the world with his wife, Debbie. As recent empty nesters in Columbine Valley, they love spending time outdoors with family. He is also an avid reader and enjoys tennis, pickleball, and skiing.Colin Starr CFP, CLU, RICP Wealth Management Advisor:, • Time with NM: 12 years, • Prior Experience: Former student and college baseball athlete., • Passionate About: Faith and family are central to Colins life. He volunteers in his churchs youth ministry and enjoys hiking, snowboarding, skiing, frisbee, running, and reading with his wife and kids.Jensen Feggins Financial Advisor:, • Time with NM: 5 years, • Prior Experience: Former collegiate athlete who spent time in NFL training camps before joining Northwestern Mutual., • Passionate About: Enjoys traveling, golfing, spending time with friends, and watching sports.Maggie Brown Director of Development:, • Time with NM: 10 years, • Prior Experience: Began her career in healthcare, starting as a front desk associate and advancing to manage three urgent care clinics in Pennsylvania. There, she discovered her passion for people and developing others to their fullest potential., • Passionate About: A proud mom of four kids, Maggie enjoys the outdoors, reading, music, games, family walks with their French Bulldog (Blue), and coaching her kids sports. She is steadfast in her core values, growth, gratitude, and balance in both life and leadership.About Us: At Northwestern Mutual - Greenwood Village, our mission is to elevate the trajectory of the lives we touch. Guided by our core values of Profound Care, the Power to Choose, Unwavering Character, Uncommon Courage, Benevolent Candor, and Genuine Curiosity, we are a team grounded in purpose, integrity, and gratitude. We have the privilege of living and working in beautiful Colorado, collaborating with the top financial services company in the world while serving our clients and community with excellence. Beyond our work, we proudly support organizations such as the Cystic Fibrosis Foundation and Alexs Lemonade Stand, reflecting our commitment to making a lasting difference in the lives of others. Key Responsibilities: • Client Consultation: Engage with clients to understand their financial goals, aspirations, and concerns., • Financial Planning: Develop comprehensive financial plans that include investments, insurance, and retirement., • Insurance Solutions: Recommend and implement insurance strategies to protect clients' assets and income., • Ongoing Support: Monitor clients' financial plans and provide regular updates, adjusting strategies as needed to meet changing circumstances., • Networking: Build and maintain a network of clients through referrals, community involvement, and professional associations.Position Perks:, • Significant bonus opportunity commensurate with outcomes, • Dental insurance, • Health insurance, • Life insurance, • Retirement plan, • Vision insurance, • Ongoing professional development, • Local culture of support and positive recognitionQualifications:, • Education: A bachelor's degree is preferred., • Experience: Previous experience in financial services, insurance or business development is beneficial but not required., • Skills: Strong interpersonal and communication skills, analytical thinking, and the ability to build trust and rapport with clients., • Licenses: Obtain necessary licenses, such as Series 6, 63, and state insurance licenses (training and sponsorship available). Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Eric McGough is a General Agent of NM and not in legal partnership with NM, or its subsidiaries. Flexible work from home options available.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development At Northwestern Mutual - Greenwood Village, our mission is to elevate the trajectory of the lives we touch. Guided by our core values of Profound Care, the Power to Choose, Unwavering Character, Uncommon Courage, Benevolent Candor, and Genuine Curiosity, we are a team grounded in purpose, integrity, and gratitude. We have the privilege of living and working in beautiful Colorado, collaborating with the top financial services company in the world while serving our clients and community with excellence. Beyond our work, we proudly support organizations such as the Cystic Fibrosis Foundation and Alexs Lemonade Stand, reflecting our commitment to making a lasting difference in the lives of others. Our thriving office is located at: 7800 E. Orchard Rd. Ste 200., Greenwood Village, CO 80111 Follow this link to hear about a Day in the Life of a Northwestern Mutual Advisor, Jamie Mannarelli: A Glance at Northwestern Mutual (NM): Northwestern Mutual is a FORTUNE 500 company that provides a wide range of financial services to more than 5 million people. As a mutual company, we answer to our policyownersnot Wall Street. We began in Wisconsin in 1857, and today were one of Americas top companies - as was recognized by FORTUNE as one of the Worlds Most Admired life insurance companies in 2024 - with a unique culture deeply dedicated to helping people achieve financial security. Meet Our Team: Eric McGough, CLU, ChFC, RICP Managing Director (MD): • Time with NM: 35 years, • Prior Experience: Studied Accounting in college and began his career in the hospitality industry before realizing he wanted to make a more direct impact helping others reach their goals., • Passionate About: Eric enjoys playing golf and traveling the world with his wife, Debbie. As recent empty nesters in Columbine Valley, they love spending time outdoors with family. He is also an avid reader and enjoys tennis, pickleball, and skiing.Colin Starr CFP, CLU, RICP Wealth Management Advisor:, • Time with NM: 12 years, • Prior Experience: Former student and college baseball athlete., • Passionate About: Faith and family are central to Colins life. He volunteers in his churchs youth ministry and enjoys hiking, snowboarding, skiing, frisbee, running, and reading with his wife and kids.Jensen Feggins Financial Advisor:, • Time with NM: 5 years, • Prior Experience: Former collegiate athlete who spent time in NFL training camps before joining Northwestern Mutual., • Passionate About: Enjoys traveling, golfing, spending time with friends, and watching sports.Maggie Brown Director of Development:, • Time with NM: 10 years, • Prior Experience: Began her career in healthcare, starting as a front desk associate and advancing to manage three urgent care clinics in Pennsylvania. There, she discovered her passion for people and developing others to their fullest potential. Key Responsibilities: • Client Consultation: Engage with clients to understand their financial goals, aspirations, and concerns., • Financial Planning: Develop comprehensive financial plans that include investments, insurance, and retirement., • Insurance Solutions: Recommend and implement insurance strategies to protect clients' assets and income., • Ongoing Support: Monitor clients' financial plans and provide regular updates, adjusting strategies as needed to meet changing circumstances., • Networking: Build and maintain a network of clients through referrals, community involvement, and professional associations.Qualifications:, • Education: A bachelor's degree is preferred., • Experience: Previous experience in financial services, insurance or business development is beneficial but not required., • Skills: Strong interpersonal and communication skills, analytical thinking, and the ability to build trust and rapport with clients., • Licenses: Obtain necessary licenses, such as Series 6, 63, and state insurance licenses (training and sponsorship available).Benefits:, • Professional Development: Access to ongoing training and development programs, including sponsorship for advanced certifications., • Income Potential: Competitive compensation structure including performance incentives, with no ceiling., • Support and Mentorship: Comprehensive support from a dedicated planning team, marketing resources, and experienced mentors., • Work-Life Balance: Flexibility to create a schedule that fits your lifestyle and goals., • Impact: Make a lasting impact by guiding individuals and families in your community towards financial security and success. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Eric McGough is a General Agent of NM and not in legal partnership with NM, or its subsidiaries. Flexible work from home options available.

Job Description Position Summary As VP, Capital Markets (Risk Management), you will set the strategic vision for risk management, driving enterprise-wide initiatives that optimize risk as a competitive advantage. You will lead cross-functional teams, present regularly to senior leadership, and champion a culture of innovation and continuous improvement. This role requires strong executive presence, with regular interaction and influence over key decisions made by senior leaders, as well as building strategic alliances across departments and with external stakeholders including auditors, traders, and investors. The ideal candidate is a change agent who embraces innovation and leads transformation in risk modeling, technology, and regulatory compliance. Experience with automation, AI, and machine learning in risk analytics is highly valued. You will mentor and develop junior talent, foster a culture of transparency and accountability, and promote risk awareness across the organization. Responsibilities & Duties • Set and execute the strategic vision for risk management, driving initiatives that position risk as a source of competitive advantage., • Lead the development, maintenance, and enhancement of risk models for calculation and reporting of residential risk positions, including valuation and associated risk metrics for:, • Residential mortgages (primarily jumbo loans), • RMBS: including bonds up and down the stack – including IOs, • MSRs & AIOS, • Derivatives, • Develop and refine interest rate risk trading strategies and do regression analysis of historical market patterns to fine-tune proprietary models., • Assist in reconciliation of month-end reporting with the accounting department., • Staying in lockstep with pricing desk of changes to pricing strategy and whole loan trades then implementing within risk modeling., • Partner with IT team to ensure data accuracy and integrity for data flows into risk models., • Responsible for maintaining a clean working model; constantly revisiting existing modeling to ensure accuracy and looking for efficiency improvements., • Oversee loan data uploads and updates, ensuring data quality and timeliness., • Present to senior leadership, influencing key decisions and building strategic alliances across the organization and with external stakeholders., • Collaborate and work with other team members across all the business functions. Required Experience & Education • Bachelor’s degree in Business Administration with a focus on Finance, Economics, Mathematics, or similar., • 10+ years of experience preferred in Capital Markets, Treasury, and/or Finance., • CFA certification a plus., • Trading and derivatives experience a plus., • High attention to detail with effective problem-solving skills with accuracy always at the forefront., • Technologically savvy, with the ability to pick up new software quickly always with an eye towards efficiency and modernization., • Proficiency with Microsoft Excel with a track record of modeling that is clean and easy to follow., • Experience with Bloomberg and corresponding Excel interface a plus., • Excellent oral and written communication skills., • Analytical thinking ability, diplomacy and professionalism., • Self-starter, not afraid to ask questions, and accountability are all key traits of the successful candidate., • Has the ability to “see around corners”: not waiting for something to become a problem before raising the issue and getting in front of the problem., • Mortgage Industry Knowledge: to include a general knowledge of mortgage banking and market dynamics as they apply to Redwood Trust. A reasonable estimate of the base compensation range for this role is $170,000-$194,000. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. Redwood Trust also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching. At Redwood Trust, we are committed to fostering an inclusive workplace where diversity is valued, and everyone has the opportunity thrive. We welcome applications from individuals of all backgrounds and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Front Desk Agent (FDA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Position Title: Front Desk Agent. The FDA serves as