Project Success Manager II
hace 2 días
Denver
Project Success Manager II Last Updated: January 20, 2026 About Us At Gallery Carts. Kiosks. Portables (Gallery), we turn mobile and modular merchandising concepts into workable solutions. From humble beginnings in 1984, we have grown to be the leader and innovator in the mobile merchandising industry. We specialize in custom-designing quality products tailored to our customer's venues and specifications. An exceptional Project Success Manager should be adept at finding solutions that ensure the project is delivered on time and within budget. This individual will be passionate about providing unparalleled service to our clients. Gallery offers competitive wages and a complete benefits package, including medical, dental, 401k, and paid sick/vacation time. The Project Success Manager II reports to the Director, Construction About the Role The Project Success Manager II (PSM II) is responsible for driving complex, cross-functional projects from release through delivery with a high degree of ownership, accountability, and strategic influence. While this role does not have direct people management responsibilities, it requires demonstrated leadership experience, the ability to influence without authority, and a strong track record of guiding teams, clients, and stakeholders toward successful outcomes. The PSM II serves as a trusted partner to customers and internal teams, acting as the "quarterback" for multiple concurrent projects, setting the standard for project execution, communication, and risk management. This role also plays a key part in evolving project management best practices, mentoring peers, and contributing to continuous improvement across the Project Success function. Key Responsibilities Project Leadership & Delivery • Lead multiple, complex projects end-to-end from discovery and scoping through execution, delivery, and closeout ensuring alignment to scope, schedule, budget, and quality expectations., • Collaborate closely with engineers, architects, and cross-functional partners to define project specifications, technical requirements, and delivery plans., • Serve as the primary point of accountability for project success, proactively identifying risks, dependencies, and constraints and driving mitigation strategies., • Establish and maintain clear project plans, including timelines, resource allocations, milestones, and success metrics. Stakeholder & Customer Engagement • Act as the primary customer-facing contact, providing clear, consistent communication on project status, milestones, risks, delays, and RFIs., • Build and maintain strong relationships with client stakeholders at varying levels, positioning yourself as a trusted advisor throughout the project lifecycle., • Translate complex technical or operational details into clear, actionable insights for both internal and external audiences. Resource & Vendor Management • Coordinate and influence internal and external resources to ensure projects are delivered efficiently and effectively., • Partner with and manage third-party vendors and service providers to maximize deliverables and maintain quality standards., • Determine required resources (manpower, equipment, materials) from project initiation through completion, with close attention to budgetary constraints. Governance, Reporting & Risk Management • Establish and uphold processes for managing scope, change control, quality standards, and performance metrics throughout the project lifecycle., • Monitor project performance against plan, analyzing variances and recommending adjustments to scope, schedule, or budget as needed., • Prepare and deliver detailed project status reports, outcomes, and risk assessments to appropriate stakeholders and leadership., • Escalate issues thoughtfully and effectively, providing options and recommendations aligned with project goals. What We’re Looking For • Proven ability to manage projects from discovery through delivery, including schedule development, scope definition, budget estimation, implementation planning, and risk mitigation., • Strong capability to coordinate internal and external resources while maintaining alignment to project commitments., • Ability to analyze project health and make data-informed recommendations to keep projects on track., • Exceptional communication skills with the ability to engage, influence, and align all project stakeholders., • 4+ years of progressive project management experience, including ownership of complex or high-impact initiatives., • Demonstrated leadership experience (formal or informal), with the ability to guide teams and stakeholders without direct authority., • Familiarity with ERP systems (NetSuite preferred)., • Strong working knowledge of Microsoft Outlook, Excel, Word, and PowerPoint., • Excellent written and verbal communication skills, with strong customer service orientation., • Proven success working with and presenting to all levels of management., • Strong attention to detail, deadlines, and budgetary guidelines. The Project Success Manager II plays a critical role in ensuring customer satisfaction, operational excellence, and predictable delivery outcomes. This position is ideal for a seasoned project leader who thrives in complex environments, values ownership, and wants to make a meaningful impact without stepping into direct people management. Benefits: • 401(k), • 401(k) matching up to 6%, • Dental insurance, • Employee assistance program, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Professional development assistance, • Vision insurance Experienced commercial construction project management candidates are encouraged to apply! Salary: $85,000 - $105,000 (Commensurate with Experience) Job Type: Full-time Location: In-Office, Denver, Colorado Gallery is committed to equal employment opportunity regardless of race, color, religion, sex, ancestry, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other protected status under all applicable laws, regulations, and ordinances. We are an equal opportunity employer committed to nurturing an environment of inclusivity and innovation. If you have a disability or special need that requires accommodation, please let us know.