Front desk agent jobs in Tucson, ArizonaCreate job alerts

Schulte Companies - 201 S Williams Blvd [Guest Service / Concierge] As a Front Desk Agent at Schulte Companies, you'll: Greet guests and check them in; Answer phone calls and make reservations; Handle cash and credit card transactions; Provide information about hotel amenities and local attractions;

Job Description Scope of Position: The Front Desk Agent/ Night Auditor will ensure guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest as well as supervising night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction, and protection of the guests, staff, and assets. This may include recommending and implementing procedural/safety changes. Must be able to accurately balance all hotel income and expenses for a 24-hour operating period. This is a hybrid position that requires working both PM shifts 3:00pm - 11pm and Audit 11:00pm - 7:00am. Position Responsibilities and Qualifications: Education & Experience: · High school diploma or GED certificate preferred and/or equivalent work experience. · At least one year guest service experience in hospitality environment or equivalent experience required. · Working knowledge of computer systems to include Outlook, Microsoft products and other industry related systems. · Previous experience in accounting roles desired. · Alcohol awareness certification required. Physical Demands: · Long hours sometimes required, including nights and weekends. · Light work-Exerting up to 20 pounds of force occasional and/or 10 pounds frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to stand for long periods of time. Required Competencies · Must be able to work with alone with little or no supervision during the 3rd shift. · Must be able to convey information and ideas clearly, both oral and written. · Must be able to evaluate and select among alternative courses of action quickly and accurately. · Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results. · Must maintain composure and objectivity under pressure. · Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. · Must have the ability to work in a fast paced environment. · Must have the ability to assimilate complex information, data, etc. from various sources and consider, adjust or modify to meet the constraints of the particular need. · Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. · Must be able to work with and understand financial information and data, and basic arithmetic function.

Job Description Scope of Position: The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest’s stay. Position Responsibilities and Qualifications: Education & Experience: · High School diploma or equivalent and some customer service experience preferred. · Strong Computer skills and financial knowledge required. · Valid Driver’s License for appropriate state and MVR in good standing. Physical Demands: · Long hours sometimes required, including nights and weekends. · Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to be on your feet throughout the entire shift. Required Competencies: · Must be able to convey information and ideas clearly, both oral and written. · Must work well in stressful, high-pressure situations. · Must be able to evaluate and select among alternative courses of action quickly and accurately. · Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. · Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. · Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need. · Must be able to prioritize departmental functions to meet due dates and deadlines. · Must be able to work with and understand financial information and data, and basic arithmetic function

Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $16 - $17 hourly Responsibilities: • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information, • Connect with the housekeeping department to ensure guest accommodations are ready, • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests, • Bookkeeping: keep accurate records of all hotel guest account information, • Field customer complaints when necessaryQualifications:, • High school graduate, GED recipient, or equivalent, • Displays impeccable interpersonal, time management, organizational skills, and customer service skills, • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred, • Well-versed in taking telephone calls and handling stressful situations, • Has previous experience or working knowledge of Microsoft Office and reservation management systemsAbout Company Embassy Suites Tucson Paloma Village is located at Skyline and Campbell.

Job DescriptionDescription: Are you a charismatic, results-driven individual who loves connecting with people and closing deals? Join our team at Massage Envy as a Sales Associate, where you’ll play a pivotal role in driving sales, creating memorable customer experiences, and achieving ambitious goals in a fast-paced, rewarding environment! As a Front Desk Sales Associate, you’re the face of Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales. This is a high-energy sales position perfect for someone who thrives on competition, loves influencing others, and is motivated by hitting and exceeding targets. If you’re outgoing, confident, and ready to take ownership of your success, we want you on our team! Key Responsibilities: • Drive Sales Success: Actively promote and sell Massage Envy’s membership programs, retail products, and premium services to meet or exceed individual and location sales targets., • Engage and Persuade: Greet every guest with enthusiasm, confidently communicate the value of our services, and make personalized recommendations to match clients with the right wellness solutions., • Build Relationships: Create a welcoming, high-energy environment by connecting with clients, learning their needs, and using your influence to foster loyalty and repeat business., • Close Deals: Skillfully handle inquiries, overcome objections, and convert leads into memberships and product sales with a confident, solution-oriented approach., • Manage Sales Operations: Efficiently handle appointment scheduling, phone inquiries, and transactions while maintaining a clean and organized sales area., • Compete and Win: Take ownership of your performance, track your progress against goals, and proactively suggest ideas to boost location sales and performance., • Stay Productive: Maintain a time management plan to stay focused and maximize sales opportunities throughout the day., • Uphold Our Brand: Embody Massage Envy’s Mission, Vision, and Values by delivering exceptional service and creating a positive, professional atmosphere., • Team Collaboration: Support your team in achieving collective sales and operational goals while bringing energy and ideas to the table., • A persuasive, outgoing personality who loves engaging with people and influencing decisions., • A competitive, goal-oriented mindset with a proven ability to hit or exceed sales targets., • Strong communication and relationship-building skills to connect with clients and close sales., • Confidence in a fast-paced, dynamic environment where you can take initiative and drive results., • Organizational skills to juggle multiple tasks while keeping sales at the forefront., • Passion for wellness and a belief in the value of Massage Envy’s services., • Ability to stand for extended periods and maintain a professional, energetic presence., • Be part of a vibrant, supportive team where your energy and ideas make a difference., • Opportunity to shine in a role that rewards persuasion, hustle, and results., • Competitive compensation with performance-based incentives for top performers., • Training and support to help you master our services and sales processes. We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, PCRK will provide reasonable accommodations for qualified individuals with disabilities. *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.