Front desk agent jobs in Birmingham, AlabamaCreate job alerts

Job Description The Front Desk Agent at Hampton Inn & Suites Birmingham East Irondale serves as the face of the hotel, delivering warm, helpful, and efficient service to all guests. This role is essential in ensuring a positive first impression and maintaining the guest experience throughout their stay. Job Summary As a Front Desk Agent at Hampton Inn by Hilton, you are the first and last point of contact for our guests. You will deliver exceptional hospitality by providing warm, friendly, and efficient service to ensure guests feel welcomed and appreciated throughout their stay. Job Qualifications • High school diploma or equivalent; college coursework in hospitality or related field a plus, • Prior front desk or customer service experience preferred, • Excellent communication and interpersonal skills, • Proficient with computers and ability to learn hotel software (Hilton PEP experience a plus), • Must be able to work flexible shifts, including evenings, weekends, and holidays, • Strong attention to detail and problem-solving abilities, • Professional appearance and positive attitude Key Responsibilities • Greet guests with a friendly, professional attitude at check-in, check-out, and throughout their stay, • Manage reservations, room assignments, and guest accounts accurately in the hotel’s property management system (PEP), • Answer incoming calls, respond to guest inquiries, and resolve issues in a timely, courteous manner, • Promote and enroll guests in Hilton Honors loyalty program, • Process payments and reconcile cash, credit card, and direct bill transactions, • Communicate with housekeeping and maintenance teams to ensure guest satisfaction, • Uphold Hampton Inn brand standards and ensure the front desk area is clean, organized, and welcoming, • Follow all safety and security procedures as outlined by hotel policy and Hilton brand requirements, • Assist with light administrative tasks or other duties as assigned by management Core Competencies • Hospitality First: Genuine desire to serve guests and create a welcoming environment, • Team Player: Collaborates effectively with coworkers and departments, • Dependability: Reliable, punctual, and committed to meeting guest needs, • Adaptability: Able to handle fast-paced situations and change with easeCompany DescriptionConveniently located near downtown Birmingham and the Birmingham-Shuttlesworth International Airport, Hampton Inn & Suites Birmingham East Irondale is a trusted Hilton-branded hotel committed to delivering clean, comfortable accommodations and exceptional guest service. As part of the globally respected Hilton portfolio, we pride ourselves on fostering a welcoming team culture, upholding high brand standards, and offering opportunities for career development and travel perks across the Hilton network.Conveniently located near downtown Birmingham and the Birmingham-Shuttlesworth International Airport, Hampton Inn & Suites Birmingham East Irondale is a trusted Hilton-branded hotel committed to delivering clean, comfortable accommodations and exceptional guest service. As part of the globally respected Hilton portfolio, we pride ourselves on fostering a welcoming team culture, upholding high brand standards, and offering opportunities for career development and travel perks across the Hilton network.

Job Description Mansa Hospitality in Birmingham, AL is looking for one front desk agent to join our strong team. We are located on 320 Commons Drive. Our ideal candidate is attentive, ambitious, and reliable. Responsibilities • Greet and welcome guests in a friendly and professional manner, • Answer and screen phone calls, • Build and develop relationships with our loyal guests, • Maintaining office cleanliness and organization of resources Qualifications • Proven experience working as a front desk agent, • Knowledge of spreadsheets and word processing documents, • Excellent customer service skills and courteous phone manner, • Time-management and organizational skills, • Computer Experience By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description Mansa Hospitality in Fultondale, AL is looking for one front desk agent to join our strong team. We are located on 1701 Main Street. Our ideal candidate is self-driven, motivated, and hard-working. Responsibilities • Greet and welcome guests in a friendly and professional manner, • Answer and screen phone calls, • Organize and schedule meetings as needed, • Maintaining office cleanliness and organization of resources Qualifications • Proven experience working as a front desk agent or similar position, • Knowledge of spreadsheets and word processing documents, • Excellent customer service skills and courteous phone manner By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job DescriptionFront Desk Agent Responsibilities: • Greeting and thanking guests in a sincere, friendly manner., • Checking guests in on arrival and out on departure., • Posting charges to appropriate guest accounts., • Anticipating and addressing guests' needs, and resolving their problems and complaints., • Assisting guests with disabilities., • Operating switchboard and assisting with inquiries., • Assisting the reservations manager with taking reservations., • Collaborating and communicating with other internal departments to ensure guest satisfaction., • Complying with company procedures and safety policies., • Performing duties on a daily checklist.Front Desk Agent Requirements:, • High school diploma or suitable equivalent., • 1+ years of front desk agent experience preferred., • Well-groomed, professional appearance., • Outstanding written and verbal communication skills., • Team player., • Physically agile, and able to stand for extended periods.

Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, re

Overlooking downtown Birmingham, The Kelly Birmingham, Tapestry Collection by Hilton is within walking distance of several restaurants, bars, and attractions.Alabama Theatre, Regions Field, Birmingham Museum of Art, and Birmingham Jefferson Convention Complex are less than two miles away.We're also

In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room. Must be able to work a ful

The Courtyard by Marriott Birmingham Downtown at UAB is a rewarding place to work in the historic, upscale, and exciting city of Birminghamthe largest city in Alabama.

Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue, providing optimum service and satisfaction to hotel/restaurant guests and visitors; showing individual p

Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue, providing optimum service and satisfaction to hotel/restaurant guests and visitors; showing individual p

Are you friendly and enjoy “rolling out the red carpet†to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Agent with us may be the job for you! Guest Services Agents ensures appropriate checking-in and checking-out of our guests while providing excellent cu

A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. You will report to the Front Office Manager or Front Office Supervisor.

Must be flexible to work in various capacities, which include PBX, Concierge, and Front Desk. Maintains the cleanliness and neatness of the front desk area. Knows how to use front office equipment.

Maintain cleanliness and organization of the front desk and lobby area. You will represent the company professionally and help maintain a smooth and efficient front office operation.

Front Desk Agent Responsibilities:. Front Desk Agent Requirements:.

You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive. One year of Front Desk experience in hotels preferred.

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Must be flexible to work in various capacities, which include PBX, Concierge, and Front Desk. Maintains the cleanliness and neatness of the front desk area. Ability to stand at front desk for more than 6 hours during shift.

Marriott Birmingham is hiring Front Desk Associate - Part Time for Weekends Shifts: 7am - 3:30pm Location: Marriott Birmingham 3590 Grandview Pkwy Birmingham, Al 35243 Hotel Front Desk Associate Job Description A Hotel Front Desk Agent is responsible for providing excellent customer service t

Works closely with the housekeeping department to ensure room status reports are up to date, notify housekeeping department of early check-ins, late check-outs, special request reservations, and part-day rooms; coordinates guestroom maintenance requests with the engineering and maintenance departmen

Towne Park - REQ26-65961 [Front Desk Agent / Concierge] As a Bell Attendant at Towne Park, you'll: Be in constant communication with the valet to ensure guests, their luggage, and personal items are escorted to and from the guest rooms in a friendly and efficient manner; Ensure that guests are satis

HOTEL FRONT DESK AGENT- NOW HIRING. As a front desk agent, you are the face of the hotel. We are looking for someone friendly, ready to be on their feet, professional, dependable, and exciting to join our front desk team.

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.As a Cus

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.As a Cus

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.As a Cus

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.As a Cus

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.As a Cus

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.As a Cus

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a pe

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.As a Cus

One of Insight Global's clients, a large insurance company, is hiring for a Front Desk Receptionist in Birmingham, AL. The responsibility of the Front Desk Receptionist position is to serve as the primary contact for customers and policy owners and assist with work as needed.

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.As a Cus

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to tal

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.As a Cus

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to tal

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to tal

Experience a place of energy, passion, and excitement.A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts.At Ulta Beauty, were transforming the world one shade, one lash, one cut at a time.If you seek greater purposea pl

Needs: You must have a working camera on your smart phone or a webcam on your desktop/laptop. Data entry agents come from all various backgrounds including, data entry, telemarketing, customer support, sales, clerical, secretary, administrative assistant, receptionist, call facility, part-time, reta

Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.

No work on holidays or night shifts so you can have a normal/regular life balance/ppWork in happy medicine; treating patients who are excited about improving their lives/ppAn opportunity to work in the growing fast paced world of aesthetics/ppA small practice feel, with big company support/ppstrongK

The Patient Care Specialist provides effective customer service by using in-depth knowledge of front office processes to include patient registration and insurance practices, as well as effective communication processes to both patients and clinic employees. Maintains the overall cleanliness of the

H&R Block Seasonal Client Service Professional/Receptionist.At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe in a high performing, connected culture, wh

We are hiring immediately for full time and part time Front Desk Clerk positions.

Customer Service Representative.As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base.Our customers are on the go and put their trust in us to provide quick and reliable financial solutions.Your precise cash handli

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:.Medical, Vision, Dental, &

H&R Block Seasonal Job Opportunity.At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe in a high performing, connected culture, where everyone feels like t

Lead Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Lead Customer Service Representative, you will enjoy:.Medical, Vision,

Run audit reports/journals from the front office system, Point of Service and the computer. Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.