Offres front desk agent à Gilbert, ArizonaCréer des alertes d'emploi

Crescent Hotels & Resorts - 11 East Seventh Street - Responsibilities: Greet and register guests upon arrival; Provide prompt and courteous front desk service; Check guests out at the end of their stay; Strive to maintain a high level of guest satisfaction; Assist coworkers and maintain professional

Front Desk Agent (Full-Time And Part-Time).A Hotel Front Desk Agent is usually the first person who greets you when you walk into a hotel.Their key duties include distributing room keys, registering guests, and verifying reservations.They are also tasked with helping guests with any questions or com

Highgate Hotels - 6530 East Superstition Springs Blvd.Responsibilities: Provide attentive, courteous and efficient service to guests during check-in, throughout their stay, and at checkout; Handle check-ins and checkouts in a friendly, efficient and courteous manner; Answer inquiries from guests reg

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction.This position will

Potential Career Paths: Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all p

MCR Hotels - - Responsibilities: Greet and assist guests on arrival and throughout their stay; Efficiently perform guest check-ins and check-outs; Contact guests after check-in to ensure room satisfaction; Handle guest complaints and service recovery with urgency; Maintain cleanliness and complete

The Westin Tempe is looking for a PT - Front Desk Agent to join our amazing Front Office Team!. Front Desk Agent takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. A Front Desk Ag

The Front Desk Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction.

The Front Desk Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction.

As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. As a Front Desk Agent at HCW Hospitality, you'll be at the heart of our guest experience. Manage the daily operations of the front desk, including processing payments and balan

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer s

The Front Desk Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. Hotel Front

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction.This position will

Crestline Hotels and Resorts - - Responsibilities: Assist guests with check-in and check-out; Answer department telephone within 3 rings; Process all guest check-ins; Verify registration information with guest; Process payments and input into system.

Courtyard by Marriott - JobID: 100-170913614 [Front Desk Agent / Concierge] As a Guest Service Representative at Courtyard by Marriott, you'll: Welcome and greet guests upon arrival; Check guests in and out of the hotel; Provide information about hotel amenities and local attractions; Handle guest i

Job Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Compensation: $15 - $15.50 hourly Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Process additional administrative, bookkeeping. and accounting procedures as required, • Make sure every hotel guest has a pleasant stay, • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel managementQualifications:, • Requires a flexible schedule that allows for overnight shift hours, • Proficiency with computers is required; experience with reservation and accounting software is desired, • Great communications. and excellent customer service skills are required, • Diploma or equivalent from high school is required; some college is desired, • Experience in the hospitality industry or guest services is preferred, but not requiredAbout Company Our signature "Count on Me" service culture encourages each team member to be responsive and respectful, and deliver great experiences to our guests, partners, and communities. OUR CORE VALUES • Integrity: We hold ourselves to the highest standards. We’re responsible, truthful, and transparent. We do the right thing., • Accountability: We honor our commitments and deliver results. Under any circumstance, we stand up and say: “Count on Me.”, • Inclusive: We respect differences in people, cultures, ideas, and experiences. We foster partnership. We welcome all., • Caring: We never underestimate the power of compassion. We generously give our time, attention, and action., • Fun: Fun is an energizing force. When we have fun doing what we love, our guests love their experiences with us.

Job DescriptionDescription: JOB SUMMARY At HCW Hospitality, we believe first impressions set the tone for a memorable stay. As a Front Desk Agent, you’ll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. You’ll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, all while creating a seamless and enjoyable experience for every guest. WHAT YOU'LL DO As a Front Desk Agent at HCW Hospitality, you’ll be at the heart of our guest experience. In this role, you will: • Greet and welcome guests with enthusiasm, ensuring a smooth check-in and check-out process., • Handle guest inquiries, reservations, and room assignments with accuracy and attention to detail., • Provide exceptional service by anticipating guest needs and responding to requests promptly and courteously., • Manage the daily operations of the front desk, including processing payments and balancing accounts., • Stay informed about hotel services, amenities, and local attractions to provide personalized recommendations., • Collaborate with team members across departments to ensure a seamless guest experience. We’re looking for someone who is passionate about hospitality and thrives in a dynamic, fast-paced environment. To succeed in this role, you’ll need: • PEP experience required, • A warm, welcoming demeanor with excellent communication and interpersonal skills., • Experience in hospitality or customer service is a plus., • Strong problem-solving abilities and a proactive approach to guest service., • The ability to multi-task and remain composed under pressure., • Proficiency in basic computer skills and familiarity with hotel management software is preferred. At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count. Build your future with us at HCW Hospitality, where excellence isn’t just expected—it’s celebrated. We’re an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Requirements:

Job Description Scope of Position: The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest’s stay. Position Responsibilities and Qualifications: Education & Experience: · High School diploma or equivalent and some customer service experience preferred. · Strong Computer skills and financial knowledge required. · Valid Driver’s License for appropriate state and MVR in good standing. Physical Demands: · Long hours sometimes required, including nights and weekends. · Light Work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to be on your feet throughout the entire shift. Required Competencies: · Must be able to convey information and ideas clearly, both oral and written. · Must work well in stressful, high-pressure situations. · Must be able to evaluate and select among alternative courses of action quickly and accurately. · Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. · Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. · Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need. · Must be able to prioritize departmental functions to meet due dates and deadlines. · Must be able to work with and understand financial information and data, and basic arithmetic function

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skills

Job Description Scope of Position: The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest’s stay. Position Responsibilities and Qualifications: Education & Experience: · High School diploma or equivalent and some customer service experience preferred. · Strong Computer skills and financial knowledge required. · Valid Driver’s License for appropriate state and MVR in good standing. Physical Demands: · Long hours sometimes required, including nights and weekends. · Light Work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to be on your feet throughout the entire shift. Required Competencies: · Must be able to convey information and ideas clearly, both oral and written. · Must work well in stressful, high-pressure situations. · Must be able to evaluate and select among alternative courses of action quickly and accurately. · Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. · Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. · Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need. · Must be able to prioritize departmental functions to meet due dates and deadlines. · Must be able to work with and understand financial information and data, and basic arithmetic function

Job Description * APPLY ONLY IF YOU ARE GOING TO SHOW UP FOR AN INTERVIEW* * SMALL INDEPENDENT HOTEL ONLY 48 ROOMS* Must be professional and dress professional uniform shirt is required We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. *Hiring All shifts morning shifts 6am-2pm AND 2nd shift 2pm-10pm 10pm-6am Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, • Upsell additional facilities and services, when appropriate, • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Excellent communication and organizational skills

Job Description The Westin Tempe is looking for a PT - Front Desk Agent to join our amazing Front Office Team! Hours/Shifts - AM/PM availability - including weekends and holidays Summary of Benefits Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels Flexible Schedules Career Growth & Development Insurance Benefit Available for both Full Time and Part Time Team Members 401k Plan and Company Match Program Vacation Pay / Sick Pay – Full Time and Part Time Team Members Holiday Pay – Full Time Team Members Amazing Recognition Programs/Giving Back – Community Outreach Tuition Reimbursement At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. Front Desk Agent takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. A Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and checking guests out at the end of their stay - all while striving to deliver outstanding guest experience. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! PM Shift - 3 PM - 11 PM What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move a

Sereno Canyon is excited to announce the exceptional career opportunity of Front Desk Agent. Key Responsibilities of the Front Desk Agent:. Minimum Qualifications for the Front Desk Agent:.

Crescent Hotels & Resorts invites you to embark on an exciting journey as a Front Desk Agent at the spectacular Remi Hotel, a new build Autograph Collection. One year of previous hotel front desk experience is highly preferred.

The 8th largest hotel company in the U.An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be.Driven by the human side of hospitality, we deliver service with passion, loya

Front Desk Agent ("Agente de Recepcion"). Experience in a front desk or customer service role preferred. Execute the registration and checkout process at the front desk.

OUR IDEAL HOTEL RECEPTION - FRONT DESK AGENT. Hotel Reception - Front Desk Agent. Home2 / Tru Scottsdale Salt River is currently hiring for a full-time Hotel Reception - Front Desk Agent in the Scottsdale, AZ area.

Join Our Team as a Front Desk Agent. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospit

The ability to perform other tasks and projects as delegated by the Director of Guest Operations, Front Office Director, & Front Office Manager. Year Hotel/resort front desk experience preferred.

Assists other Front Desk Personnel when need. Requires continual standing and movement throughout front office areas. Ability to stand and move throughout front office and continuously performs essential job functions.

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Front Desk, Agent, Guest Experience, Hotel.

Courtyard by Marriott - JobID: 147C8A8DBB52A3445F6A2F88F769840B [Guest Service / Concierge] As a Front Desk Agent at Courtyard by Marriott, you'll: Greet guests warmly and provide exceptional customer service; Check guests in and out efficiently, ensuring accuracy of information; Handle guest inquir

Marriott Hotels - 7325 East 3rd Avenue - Responsibilities: Process operational needs; Address guest requests; Complete reports; Share highlights of the local area.

Additional Information** Job Number 26024590 Job Category Rooms & Guest Services Operations Location Scottsdale Marriott Old Town, 7325 E 3rd Ave, Scottsdale, Arizona, United States, 85251 VIEW ON MAP (