Front desk agent jobs in Houston, TexasCreate job alerts

Job Description At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible. The Residence Inn Houston Medical Center/NRG Park, managed by Moody National Management LP is currently looking for a Front Office Manager to join our team. All associates are offered competitive pay, flexible scheduling opportunities, paid holidays and 401(k) with Employer Match. Full-time associates also enjoy paid time off and comprehensive benefits (including medical, dental, and vision). Summary: The Front Office Manager leads all Front Desk operations to achieve high levels of customer satisfaction by providing quality service and complying with corporate/brand policies and procedures while meeting/exceeding financial goals. Essential Functions: • Manage Front Desk staff effectively: hire, schedule, train, coach, counsel, conduct performance reviews, resolve problems, and discipline (including terminations of employment) as necessary., • As necessary, conduct Front Desk activities; check guests in and out efficiently and courteously; respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary or report to other departments for resolution., • Pre-register, block reservations and take same-day reservations following hotel rate structures, discounts, and sell strategies; cancel reservations according to procedures., • Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary or report to other departments for resolution., • Implement Company/Brand programs to achieve service quality goals, while ensuring compliance with all specified policies and procedures; communicate with sales staff to define and implement sales strategies for improving occupancy levels and revenues., • Prepare forecasts and reports as directed; implement and monitor results to budget projections; develop recommendations for minimizing expenses and maximizing revenue., • Monitor and maintain the Front Office systems and equipment to ensure optimum performance, report issues as necessary., • Prepare and submit travel agent commission reports, third party reports, brand frequent traveler program points and other reports requested by management., • May temporarily assume Assistant General Manager, or General Manager, responsibilities as required., • Other duties as assigned by management. Skills: • General knowledge of other departments in the hotel, including a good understanding of basic operations and functions of all other departments and emergency systems, policies and procedures., • Good understanding of revenue management policies and practices and excellent proficiency in the property’s revenue management computer program., • Good management/supervisory skills., • Excellent proficiency with Front Desk computer systems and with Word, Excel, and MS Outlook., • Excellent problem-solving, interpersonal, written/verbal communication and telephone etiquette skills., • ExcellentcommandoftheEnglishlanguage;secondlanguageproficiencydesirable., • Excellent time management skills and ability to multi-task and prioritize work, • Strong customer service skills with a friendly and approachable demeanor., • Ability to work well independently and in a team environment Competencies: • Action Oriented – Takes initiative. Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others., • Communication Skills – Is able to communicate clearly and succinctly in a variety of communication settings, styles, and methods; can get messages across that have the desired effect., • Hiring and Staffing – Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staff., • Listening – Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees., • Productivity – Manages workload, works efficiently, meets goals and objectives., • Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Education and Experience: • High School diploma or equivalent., • 2+ years of supervisory experience required., • All positions must also complete any additional training required by manager or as assigned by the Brand or Moody. Physical Demands & Work Environment: • This job operates indoors in a hotel environment., • Ability to frequently stand, bend, kneel, walk and reach with hands and arms., • Ability to occasionally lift products and supplies, up to 25 pounds.

Job Description Overview Opportunity: Comp Food Attendant Prepare and maintain complimentary food and beverage service and dining areas for hotel guests while greeting and assisting guests in a friendly manner consistent with brand and/or hotel and sustainability standards. Potential Career Path Restaurant Server or Guest Service Agent – Restaurant Supervisor or Front Desk Manager Essential Functions • Meet and greet guests as they arrive, offer choice of seating, and escort guests to their seats., • Carry food, dishes, trays, or silverware from pantry to serving counters., • Set up attractive food displays and maintain cleanliness to ensure food safety., • Maintain proper set-up of dining room and wipe tables or seats with dampened cloths., • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning., • Clean up spilled food or drink or broken dishes and remove trash., • Maintain adequate supplies of items such as clean glassware, dishes, or trays., • Fill beverage and ice dispensers., • Stock cabinets or serving areas with condiments and refill condiment containers., • Locate and provide items requested by guests., • Clean and polish counters, shelves, walls, furniture, or equipment in service area and mop or vacuum floors., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Follow sustainability guidelines and practices related to HHM’s EarthView program, • Practice safe work habits and use required safety equipment., • Ensure overall guest satisfaction., • High School diploma or equivalent preferred., • Food sanitation certification a plus and required within 90 days of employment., • Work schedule varies and may include working on holidays and weekends. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionJoin the ECI Group's Professional Technical Services Network as an AI Engineer [Trading Analytics & Data Engineering]. This is a Houston based contract role with an anticipated May 5, 2026 start date and ending on December 31, 2026. Note: You must be a US Citizen or Permanent US Resident to qualify for this position. About the role We're hiring an AI Engineer with a strong data engineering foundation and excellent communication skills—ideally with commodity or financial trading experience. You'll partner with traders and trading analysts to rapidly build AI powered analytics over market pricing and fundamentals data, using Databricks and Spark to deliver value at speed. What you'll do: • Design and ship AI driven analytics for front office use (seasonality, correlation, regression, forecasting, scenario modelling)., • Build reusable and scalable data pipelines in Databricks (PySpark/Spark, Delta/Unity Catalog), optimizing cost, reliability, and performance., • Run statistical/econometric analyses on large datasets (e.g., market & fundamental time series data)., • Collaborate directly with traders/analysts—translate ambiguous questions into shippable solutions; communicate insights clearly., • Implement LLM/agentic workflows: prompt engineering, LangGraph orchestration, MCP integrations, tool calling, retrieval, and guardrails., • Hands on Databricks + Spark expertise (PySpark, SQL, Delta, Unity Catalog)., • Proven data engineering skills (ingestion, modelling, orchestration, performance tuning)., • Strong statistics/economics/data science fundamentals for market time series., • Experience building LLM solutions (prompting, retrieval, agent flows; LangGraph, MCP) and integrating with trading data/services., • Experience with CI/CD, Terraform, MLflow/feature stores, vector DBs, and governance (PII handling, data lineage)., • Background in commodity or financial trading., • Hybrid; high touch collaboration with trading teams., • Bias to prototype fast, iterate with users, and harden to production. Powered by JazzHR 3OUjqTPrbd

Job DescriptionWhat the Team Puts Behind You • LEADS PROVIDED: Behavioral lead technology delivering ready-to-act buyers and sellers to your pipeline, • MARKETING: All materials, digital ads, signs, and business cards paid by the team, • BACK OFFICE: Paperwork handled so you stay in front of clients, • MENTORSHIP: Direct 1-on-1 coaching from Mandie McMillan, Broker/Owner, 26 years Galveston County Houston Bay Area, • TRAINING: National virtual platform + weekly live accountability calls + hands-on new agent onboarding Between your conversations, automated follow-up runs in the background keeping leads warm, sending relevant property updates, and re-engaging people who went quiet. The system works around the clock so your pipeline stays active whether you’re at a showing or off for the weekend. What lands in your pipeline are people who were already searching for homes in this market before you ever called them. That’s a fundamentally different conversation than cold prospecting and it’s what separates agents on our team from agents who spend their first year chasing dead ends. Your Training Support Your development starts before you ever talk to a client. New agents go through a step-by-step onboarding process; including mock contracts so you know exactly what you’re signing before a real transaction depends on it, and ride-alongs so you see how experienced agents handle consultations, negotiations, and difficult conversations in the field. Nothing is left to guesswork. Ongoing training is delivered through a virtual platform used by high-performing real estate teams nationally structured curriculum you can work through on your own schedule, built specifically for agents who want to grow a serious production business. And every week, a live accountability call with the team lead keeps your pipeline in focus, your goals on track, and any challenges addressed before they become problems. This isn’t a folder of PDFs and good luck. It’s a structured system with a real person checking in on your progress every single week. What You’ll Build Here Most job descriptions tell you what you’ll do every day. This one tells you what you’ll have built in three years. A client pipeline that doesn’t start from zero. With company-provided leads flowing in from day one, your first year is about converting opportunities, not hunting for them. Every closed transaction becomes a referral source. By year two, you’re working leads and repeat clients. Consultation skills that create top producers. The difference between an average agent and a high earner is what happens in the room with a buyer or seller. Our training and weekly accountability calls are built specifically to sharpen that skill, because that’s where your income is made. Local market authority in a specialized coastal market. Galveston County Houston Bay Area isn’t a generic suburb. Waterfront properties, flood zones, vacation homes, investment buyers. Agents who know this market deeply become the ones clients call first, and the ones who get referrals for years. You’ll build that knowledge with a Broker/Owner who has lived it for 26 years. A business that compounds. Every transaction you close, every relationship you build, every open house you host adds to a reputation and referral network that grows in value over time. You’re not filling a role —you’re building something that belongs to you. Yes, We’re RE/MAX. No, You Won’t Pay High Fees. You’ve heard that RE/MAX agents pay heavy fees. That reputation is real at most offices. But RE/MAX is a franchise, and every office is independently owned. At RE/MAX Coastal, our Broker/Owner made a different call: the Mandie McMillan Team absorbs desk fees and deliberately lowers the bar for entry level agents. What you’ll pay are the same standard costs you’d pay at any brokerage That’s it. We handle the rest: leads, marketing, signs, cards, all of it. What you get: the RE/MAX name behind you, and a Broker/Owner with 26 years in the Galveston County and Bay Area Houston market personally invested in your success. Your Commission At the Mandie McMillan Team, the model works differently. Leads come to you, so you’re not spending your income to generate them. Marketing, signs, and materials are covered — no overhead eating into your check. Training is built around conversion, so more of your opportunities turn into closings. And you have a Broker/Owner with 26 years in this market helping you close deals, not just find them.The team structure isn’t a cost to your income. It’s what makes your income possible at scale. Your earnings are a function of how many transactions you close and what those homes sell for and we’re built to maximize both. You’re the Right Fit If You Are… • Active Texas Real Estate License (required), • Self-motivated and driven by goals, not just a paycheck, • A natural with people, you genuinely enjoy helping others through major decisions, • Comfortable learning technology and CRM systems, • Organized and able to manage multiple clients at once, • Coachable and ready to follow a proven system and do the work Flexible, self-determined schedule | Monday–Friday + Weekend availability All leads, marketing, signs, and business materials provided by the team 26 years in Galveston County Houston Bay Area. RE/MAX branded. That’s the Mandie McMillan Team. Apply today. Mandie McMillan Team RE/MAX Coastal | Independently Owned Operated | | Equal Opportunity Employer

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Job Description We're hiring an AI Engineer with a strong data engineering foundation and excellent communication skills—ideally with commodity or financial trading experience. You'll partner with traders and trading analysts to rapidly build AI powered analytics over market pricing and fundamentals data, using Databricks and Spark to deliver value at speed. What you'll do · Design and ship AI driven analytics for front office use (seasonality, correlation, regression, forecasting, scenario modelling). · Build reusable and scalable data pipelines in Databricks (PySpark/Spark, Delta/Unity Catalog), optimizing cost, reliability, and performance. · Run statistical/econometric analyses on large datasets (e.g., market & fundamental time series data). · Collaborate directly with traders/analysts—translate ambiguous questions into shippable solutions; communicate insights clearly. · Implement LLM/agentic workflows: prompt engineering, LangGraph orchestration, MCP integrations, tool calling, retrieval, and guardrails. · Productionize solutions with testing, observability, versioning, and documentation. What you'll bring · Hands on Databricks + Spark expertise (PySpark, SQL, Delta, Unity Catalog). · Proven data engineering skills (ingestion, modelling, orchestration, performance tuning). · Strong statistics/economics/data science fundamentals for market time series. · Experience building LLM solutions (prompting, retrieval, agent flows; LangGraph, MCP) and integrating with trading data/services. · Experience with CI/CD, Terraform, MLflow/feature stores, vector DBs, and governance (PII handling, data lineage). · Excellent stakeholder skills; able to work on desk with traders/analysts and deliver fast. Nice to have · Background in commodity or financial trading. · Familiarity with market microstructure, supply demand fundamentals, risk management. Ways of working Hybrid; high touch collaboration with trading teams. Bias to prototype fast, iterate with users, and harden to production. Maintain operational stability of production pipelines using secure, modern CI/CD engineering practices — with automated testing, quality gates, and built in reliability across development, security, and operations.

Previous hotel front desk experience highly preferred.

Potential Career Paths: Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all p

Assist guests with arrival and departure from hotel, while providing positive guests experiences.Essential Duties and Responsibilities.Greet customers immediately with a friendly and sincere welcome.Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate

Assists other Front Desk Personnel when need. Front Desk experience from 6 months to 2 years, but not required.

Front Desk computer system, being able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner, being able to complete a bucket check, room rate verification report, and housekeeping report, balancing and preparing individual paperwork for closing of shif

As a Front Desk Agent, you will be the first and last point of contact for guests, playing a pivotal role in shaping their experience.

Offering free WiFi access and complimentary breakfast, SpringHill Suites by Marriott Houston Downtown/Convention Center is located 2,300 feet from Toyota Center, home of the Houston Rockets. SpringHill Suites by Marriott Houston Downtown/Convention Center also offers a 24-hour front desk and a mini-

Front Desk Guest Service Agent. Previous hotel front desk experience highly preferred.

As a Front Desk Agent, you will be the first and last point of contact for guests, playing a pivotal role in shaping their experience.

Join Our Team as a Front Desk Agent!. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospi

About The Role: The Hotel Night Auditor is responsible for overseeing front desk duties at a hotel or another hospitality establishment during the night shift. One year of experience in a hotel as front desk representative. Ability to comprehend and operate all relevant aspects of the front desk com

Join Our Team as a Front Desk Agent!. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospi

Assists other Front Desk Personnel when need.

Complimentary employee meals prepared by the Four Seasons Culinary Team. Four Seasons is an Equal Opportunity, Affirmative Action employer. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, asse

The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Previous hotel Front Desk and Hilton brand experience is preferred.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

Potential Career Paths: Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all p

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.As a Guest Services Agent, you would be responsible for greeting and registering guests and

Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they

Front Desk Agent at the Aloft Houston Downtown. The Front Desk Agent at the Aloft Houston Downtown is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. Front Desk Agent, Role Specific Duties and Expectations.

Potential career paths include: Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and process

Marriott Hotels - 5060 West Alabama Street - Responsibilities: Process operational needs; Address guest requests; Complete reports; Share highlights of the local area; Assist guests with check-in and check-out.

Marriott Hotels - 5150 Westheimer Road - Responsibilities: Assist guests with check-in and check-out; Address guest requests and provide local area information; Process operational needs and complete reports; Maintain professional appearance and confidentiality; Move about and assist with tasks as n

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. In joining JW Marriott, you join a portfolio of brands with Marriott International. In joining Marriott Hotels, you

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. In joining JW Marriott, you join a portfolio of brands with Marriott International. In joining Marriott Hotels, you

Our jobs arent just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Front Desk, Agent, Guest Experience, Hotel.

License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

ASM Global - JobID: R100122299 [Front Desk Agent / Concierge] As a Guest Experience Staff at ASM Global, you'll: Greet guests warmly and provide exceptional customer service; Assist with ticket scanning and entry procedures; Direct patrons to seating and facility amenities; Respond promptly to guest

Job Description Job Title: Front Desk Clerk/Guest Service Agent Department: Rooms Supervisor: Front Office Manager, Guest Service Manager, and/or GM Summary As a Front Desk Agent, you are the first point of contact for guests, delivering exceptional service and creating a welcoming experience. You will handle check-ins and check-outs, manage reservations, respond to guest inquiries, and ensure smooth front desk operations in accordance with hotel standards. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Greet guests warmly and professionally upon arrival., • Process check-ins, check-outs, and room assignments efficiently., • Handle guest requests, complaints, and inquiries with courtesy and urgency., • Manage phone calls, reservations, and room availability., • Maintain accurate records and perform basic cashiering duties., • Collaborate with housekeeping and other departments to ensure guest satisfaction., • Uphold safety, security, and cleanliness standards in the front desk area., • Consistently communicate hotel services and amenities to guests., • Effectively communicate shift change over information as needed. This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience 6 months or more of front desk experience; preferably with brand experience Certificates, Licenses, Registrations May be required to hold a current TABC (TX) or RVSP (LA) certification. Must have a valid Driver's License if driving hotel shuttle. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee will be regularly required to stand and walk for prolonged periods of time and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds.

Job DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Compensation: $15 - $17 hourly Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Make sure every hotel guest has a pleasant stay, • Process additional administrative, bookkeeping. and accounting procedures as required, • High school diploma or equivalent required; some college preferred, • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required, • Flexible overnight hours are required, • Proficiency with computers is required; experience with reservation and accounting software is desired Located on the Southwest Freeway, between downtown and The Galleria, Crowne Plaza Houston Med Ctr-Galleria Area is a contemporary-styled hotel with innovative spaces and rooms for work-life balance. Placed in trendy Uptown, we are minutes from The Galleria, Texas Medical Center, and the city’s incredible shopping, dining, sports, and entertainment. We’re just ten minutes from downtown Houston, the Museum District, Rice University, and Minute Maid Park. Host events, meetings, and weddings in 12,000 sq. ft. of space, including a modern ballroom. Enjoy Texas fare and cocktails at 2712 Bistro and Bar. Swim in our outdoor pool and get energized in our Fitness Center. Experience the heart of Houston with comfort and sophistication.

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Job Title: Front Desk Clerk/Guest Service Agent Department: Rooms Supervisor: Front Office Manager, Guest Service Manager, and/or GM Summary As a Front Desk Agent, you are the first point of contact for guests, delivering exceptional service and creating a welcoming experience. You will handle check-ins and check-outs, manage reservations, respond to guest inquiries, and ensure smooth front desk operations in accordance with hotel standards. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Greet guests warmly and professionally upon arrival., • Process check-ins, check-outs, and room assignments efficiently., • Handle guest requests, complaints, and inquiries with courtesy and urgency., • Manage phone calls, reservations, and room availability., • Maintain accurate records and perform basic cashiering duties., • Collaborate with housekeeping and other departments to ensure guest satisfaction., • Uphold safety, security, and cleanliness standards in the front desk area., • Consistently communicate hotel services and amenities to guests., • Effectively communicate shift change over information as needed. This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience 6 months or more of front desk experience; preferably with brand experience Certificates, Licenses, Registrations May be required to hold a current TABC (TX) or RVSP (LA) certification. Must have a valid Driver's License if driving hotel shuttle. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee will be regularly required to stand and walk for prolonged periods of time and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds.

Job Description Champions Club Texas Hotel Night Auditor DEPARTMENT: Guest Service REPORTS TO: General Manager FLSA STATUS: Non-Exempt, Part-time COMPENSATION: $14-$18 an hour As a major player in the gaming and hospitality industries across California, Florida, and now Texas, we're expanding our reach in the Texas market with a mission to redefine the entertainment landscape. Driven by innovation and corporate excellence, our team thrives on curiosity, strategic vision, and a commitment to integrity, quality, and good judgment. Company culture at Champions is of the utmost importance to us. We seek individuals who view the world through a lens of unlimited possibilities, and who value people above everything else. ABOUT THE ROLE: The Hotel Night Auditor is responsible for overseeing front desk duties at a hotel or another hospitality establishment during the night shift. Their duties include helping guests check-in or check out, reviewing guest payments and other details from the day shift to ensure guests provided payment for their stay or any additional requests and acting as a point of communication for customer needs. RESPONSIBILITIES: • Greet and register guests while providing outstanding guest service during their stay and settling the guest's account upon completion of their stay, • Act as the sole guest service representative and manager on duty during night time hours, • Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards, • Coordinate with other departments to ensure quality service is provided to all guests, • Run audit reports/journals, • Make corrections and adjustments and handle all computer problems that might occur throughout the shift, • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits, • Record guest comments or complaints, referring customers to managers as necessary, • Assist security in emergency situations, • Maintain confidentiality of proprietary information and protect company assets, • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment, • Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations, • High school diploma or equivalent, • Must be 18 years or older, • One year of experience in a hotel as front desk representative, • Ability to comprehend and operate all relevant aspects of the front desk computer system, • Knowledge of all rates packages and special promotions, familiar with all in house groups and be aware of closed out and restricted dates, • Answer and route phone calls and take guest messages with accuracy, • Guest service oriented, ability to multitask, detail oriented, and excellent organizational skills is required, • Ability to access and accurately input information into computer system, • Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key, • Effective verbal and written communication skills, • Work varied shifts, to include weekends and holiday, • Ability to adhere to all company policies and the code of conduct, • Exemplary time and resource management including good attendance, • Professional appearance and good hygiene, • Stand or remain in a stationary position for lengthy periods of time without interruption, including standing for a majority of the shift, • Walk or move to accomplish tasks from one workstation to another, • Use hands to feel objects to perceive attributes of these objects, such as size, shape, or texture by touching with skin, particularly that of fingertips and ability to apply pressure to an object with the fingers and palmExpress or exchange ideas by means of the spoken word to convey detailed or important spoken instructions to other workers accurately, loudly, or quickly, • Perceive the nature of sounds at normal speaking levels with or without correction or aids and ability to receive detailed information through oral communication, and to make the discriminations in sound, • Engage in repetitive motion and substantial movements (motions) of the wrists, hands, and/or fingers, • Reach with hands and/or arms in any direction, • Frequency to kneel, stoop or position oneself appropriately, • Visual acuity to determine the accuracy and thoroughness to make general observations. Ability to decipher and distinguish between colors and numbers by looking with or without vision aids, • Close and distance vision and an ability to read all forms of material with or without vision aids, • Frequently lifts/carries/moves up to 30 lbs. Occasionally lifts/carries/moves up to 50 lbs Champions Club provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Champions Club complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Champions Club expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Champions Club's employees to perform their job duties may result in discipline up to and including discharge. Champions is a proud equal opportunity employer and all employees and qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Job Description Job Title: Front Desk Clerk/Guest Service Agent Department: Rooms Supervisor: Front Office Manager, Guest Service Manager, and/or GM Summary As a Front Desk Agent, you are the first point of contact for guests, delivering exceptional service and creating a welcoming experience. You will handle check-ins and check-outs, manage reservations, respond to guest inquiries, and ensure smooth front desk operations in accordance with hotel standards. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Greet guests warmly and professionally upon arrival., • Process check-ins, check-outs, and room assignments efficiently., • Handle guest requests, complaints, and inquiries with courtesy and urgency., • Manage phone calls, reservations, and room availability., • Maintain accurate records and perform basic cashiering duties., • Collaborate with housekeeping and other departments to ensure guest satisfaction., • Uphold safety, security, and cleanliness standards in the front desk area., • Consistently communicate hotel services and amenities to guests., • Effectively communicate shift change over information as needed. This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience 6 months or more of front desk experience; preferably with brand experience Certificates, Licenses, Registrations May be required to hold a current TABC (TX) or RVSP (LA) certification. Must have a valid Driver's License if driving hotel shuttle. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee will be regularly required to stand and walk for prolonged periods of time and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds.

Job Description Job Description Job Title: Front Desk Clerk/Guest Service Agent Responsible for providing quality guest service as it pertains to all front office operations including but not limited to checking in/out of hotel guests; phone/PBX operations, mail/message service, hotel reservations, concierge services etc. in a professional and hospitable manner. Essential Duties and Responsibilities include the following. Other duties may be assigned. Check-in and check-out hotel guests in a confident, professional, and friendly manner. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Provide gracious and efficient telephone service. Review arrivals noting special requests and blocking rooms as necessary for VIP and group arrivals. Complete all items as listed on shift checklists. Ensure proper credit card procedures are followed at all times to include credit card authorization/charging and guest signature on registration slip. Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, Issue guest safety deposit boxes as requested. Communicate service and amenities of the hotel to guests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver). Meet with departing Front Office staff to review business status and follow up items. Provide Concierge service - fluent knowledge of local restaurants, special events, city attractions, and guest amenities. Knowledgeable of hotel fire and emergency procedures. Keep the front desk areas clean and well organized. Assist with reservations calls in a professional manner. Document maintenance needs and submit to appropriate manager. Maintain complete knowledge of all hotel features/services, hours of operation. Knowledge of all room types, numbers, layout, décor, appointments and location; and all room rates, special packages and promotions. Knowledge of daily house count and expected arrivals/departures and room availability status for any given day. Prepare any/all reports as directed. Prepare appropriate housekeeping reports as directed. Education and/or Experience 6 months or more of front desk experience; preferably with brand experience Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly be required to stand and walk and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job Description Front Desk Agent Responsibilities: We are seeking a Hotel Front Desk Agent with excellent customer service skills. As a first point of contact with our guest, you must be well-groomed, presentable, and have a pleasing personality to manage all aspects of the guests' accommodation and needs. · Checking-in guests on arrival and checking out on departure. · Posting charges to appropriate guest accounts. · Excellent phone etiquette and communication skills · Complying with company procedures and safety policies. · Performing duties on a daily checklist · working with all the hotel staff as a team player to get any guest issues resolved. · Handle guest inquiries and resolve any issues or complaints in a professional and timely manner · Assist with front desk duties such as answering phone calls, making reservations, and assisting guests with inquiries. · Ability to work independently and handle multiple tasks simultaneously. · Physically able to stand for extended periods and lift 30 lbs. Must have flexible availability. Bi-lingual is a plus Job Types: Full-time, Part-time Pay: $12.00 - $14.00 per hour · Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.

Job Description Express Vision in Houston, TX is looking for one optometrist assistant to join our 11 person strong team. We are located on 12343 S Main St. Our ideal candidate is attentive, punctual, and engaged. Responsibilities • Greet and welcome guests in a friendly and professional manner, • Verifying patient's insurance benefits prior to exams, • Maintaining office cleanliness and organization of resources, • Greeting patients, checking them in and out of appointments, • Collecting co-pays and deductibles, • Working up patients prior to seeing the doctor, including operating pre-testing equipment, • Experience with insurances and medical billing is preferred but not required., • Proven experience working as a front desk agent or similar position, • Knowledge of spreadsheets and word processing documents, • Excellent customer service skills and courteous phone manner, • Time-management and organizational skills By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description Job Description Job Title: Front Desk Clerk/Guest Service Agent Responsible for providing quality guest service as it pertains to all front office operations including but not limited to checking in/out of hotel guests; phone/PBX operations, mail/message service, hotel reservations, concierge services etc. in a professional and hospitable manner. Essential Duties and Responsibilities include the following. Other duties may be assigned. Check-in and check-out hotel guests in a confident, professional, and friendly manner. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Provide gracious and efficient telephone service. Review arrivals noting special requests and blocking rooms as necessary for VIP and group arrivals. Complete all items as listed on shift checklists. Ensure proper credit card procedures are followed at all times to include credit card authorization/charging and guest signature on registration slip. Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, Issue guest safety deposit boxes as requested. Communicate service and amenities of the hotel to guests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver). Meet with departing Front Office staff to review business status and follow up items. Provide Concierge service - fluent knowledge of local restaurants, special events, city attractions, and guest amenities. Knowledgeable of hotel fire and emergency procedures. Keep the front desk areas clean and well organized. Assist with reservations calls in a professional manner. Document maintenance needs and submit to appropriate manager. Maintain complete knowledge of all hotel features/services, hours of operation. Knowledge of all room types, numbers, layout, décor, appointments and location; and all room rates, special packages and promotions. Knowledge of daily house count and expected arrivals/departures and room availability status for any given day. Prepare any/all reports as directed. Prepare appropriate housekeeping reports as directed. Education and/or Experience 6 months or more of front desk experience; preferably with brand experience Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly be required to stand and walk and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job DescriptionDescription: Job Summary Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience • High School diploma or equivalent required; College course work in related field helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing, • Ability to read, comprehend and write simple instructions and/or short correspondence and memos, • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations, • An operational knowledge of Microsoft Office suite, • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays, • Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc), • • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations., • Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times., • Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met., • Handle requests for information, mail and messages in an efficient and courteous manner., • Answer guest inquires about hotel service, facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc., • Establish and maintain good communications and team work with fellow associates and other departments within the hotel., • Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenario., • Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly, efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms., • Use proper two-way radio etiquette at all times when communicating with other associates., • As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job DescriptionPosition Summary The Front Desk Agent serves as the primary point of contact for guests, delivering exceptional customer service while managing front desk operations, food and beverage service, and general guest needs. This role is responsible for creating a welcoming environment and ensuring a seamless and memorable guest experience from arrival to departure. Key Responsibilities • Greet guests warmly and provide efficient check-in and check-out services, • Handle reservations, room assignments, and guest inquiries, • Provide information about hotel amenities, local attractions, and services, • Prepare and serve food and beverages in accordance with brand standards, • Maintain cleanliness and organization of the gallery, lobby, and dining areas, • Process payments, handle cash, and maintain accurate records, • Respond promptly to guest requests, concerns, and complaints with professionalism, • Support housekeeping and maintenance coordination as needed, • Ensure compliance with safety, security, and brand policiesQualifications, • High school diploma or equivalent required, • Previous hospitality or customer service experience preferred, • Strong communication and interpersonal skills, • Ability to multitask in a fast-paced environment, • Basic computer and point-of-sale (POS) system knowledge, • Flexible schedule, including evenings, weekends, and holidaysKey Competencies, • Customer-focused mindset, • Problem-solving and conflict resolution skills, • Attention to detail, • Team collaboration, • Time management and adaptabilityPhysical Requirements, • Ability to stand for extended periods, • Ability to lift up to 25 pounds By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description DoubleTree Hotel and Suites by the Galleria is looking for people who are passionate about delivering great guest service and enjoy engaging with people. If you have an outgoing personality and previous direct customer service experience submit your to apply! Required Skills & Abilities: -Two (2) years of direct customer service experience required -Previous hotel front desk experience highly preferred -Previous Hilton Brand experience a plus -Flexible to work AM and PM shifts, mid-shifts, weekends and holidays -Must have the ability to communicate in English, both verbal and written -High comfortability in working with computers -Must be able to stand/walk for at least eight (8) hours -Basic mathematical skills for cash handling purposes Job Description: -Welcome guests, complete check-in process and explain hotel amenities/offers -Promote hotel services and facilities for revenue opportunities -Respond to guest inquiries and requests in a timely, friendly and efficient manner -Resolve guest complaints and provide solutions to ensure guest satisfaction Benefits: -Medical, dental and vision insurance -Matching 401k -Free life insurance -Paid time off -Holiday pay -Free lunch -Hotel discount program -Monetary incentive programs