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The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.High school diploma or equivalent required, and college degree preferred.Previous hotel Front Desk

Ulta Beauty - 2857 Katy Freeway Suite 110 [Front Desk Agent / Concierge] As a Guest Coordinator at Ulta Beauty, you'll: Acknowledge all customers within 30 seconds of entering the Salon pro-hair area; Inform customers of current promotions and provide knowledgeable, professional product recommendati

Job DescriptionSummary: We are seeking a dedicated and professional Front Desk Agent to join our team. This role is crucial in providing exceptional customer service and ensuring a welcoming atmosphere for our customers. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. As the first point of contact for our customers, you will play a key role in creating a positive experience. Duties: • Greet customers warmly and assist them with check-in and check-out procedures., • Collect and confirm pet and owner information., • Answer phone calls promptly, providing information and assistance as needed., • Manage reservations and handle inquiries regarding schedule availability., • Be knowledgeable about retain products and promote sales., • Maintain a clean and organized store., • Maintain inventory and prepare restocking orders., • Handle guest requests and complaints with professionalism, ensuring satisfaction., • Maintain accurate customer records., • Process payments., • Other administrative duties, as assigned.Qualifications:, • Previous retail front desk experience in a service and retail organization., • Strong computer literacy, including proficiency in office software and phone systems., • Excellent time management skills to prioritize tasks effectively in a fast-paced environment., • Demonstrated phone etiquette to provide courteous and professional responses. Salary: • Employee discount., • Flexible schedule.

Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Responsibilities: • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests, • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • Connect with the housekeeping department to ensure guest accommodations are ready, • Field customer complaints when necessary, • General bookkeeping: ensure all hotel guest account information is accurate and up-to-dateQualifications:, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills, • Must have graduated high school, received a GED or equivalent, • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred, • Well-versed in taking telephone calls and handling stressful situations, • Has previous experience or working knowledge of Microsoft Office and reservation management systemsAbout Company Located on the Southwest Freeway, between downtown and The Galleria, Crowne Plaza Houston Med Ctr-Galleria Area is a contemporary-styled hotel with innovative spaces and rooms for work-life balance. Placed in trendy Uptown, we are minutes from The Galleria, Texas Medical Center, and the city’s incredible shopping, dining, sports, and entertainment. We’re just ten minutes from downtown Houston, the Museum District, Rice University, and Minute Maid Park. Host events, meetings, and weddings in 12,000 sq. ft. of space, including a modern ballroom. Enjoy Texas fare and cocktails at 2712 Bistro and Bar. Swim in our outdoor pool and get energized in our Fitness Center. Experience the heart of Houston with comfort and sophistication.

Job Description Sincere Hospitality is actively hiring for a Front Desk Agent Who we are Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you find it easy to be sincere? Do you understand the importance of a great first impression? Do you enjoy making others smile? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: • Vacation and Paid Time Off, • Hotel discounts at brand properties, • Holiday Pay for worked holidays, • Birthday Pay: A full paid day on your birthday! As a pivotal member of the hotel, the Front Desk Agent is instrumental in shaping the guest experience. Your responsibilities encompass not only administrative tasks but also embody the first point of contact for guests, setting the tone for their stay. In addition, this individual shall be well-versed on hotel-brand standards, guest expectations and local area. This position reports to the Front Desk Supervisor and General Manager. Your day-to-day The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below. • Essential Functions, • Warmly and professionally welcomes all guests and ensure quality check-in and checkout experience., • Handles confidential information, including guest records, with a high degree of integrity., • Answers and routes calls, emails, and in-person inquires as appropriate; takes guest messages with accuracy., • Responsible for cash drawer contents and transactions during shift., • Maintains and updates accurate records using the hotel's systems, such as the PMS system., • Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies., • Ensures common areas/entryway/lobby is clean, neat and orderly., • Job Responsibilities, • Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met., • Seek feedback from guests to identify areas for improvement and relay compliments to the team., • Execute check-in/check-out processes with accuracy and efficiency., • Manage reservations, cancellations, and room assignments to optimize occupancy., • Ensures reservation and billing accuracy., • Maintain up-to-date records on hotel systems (e.g., out of order rooms, guest requests)., • Manage multiple tasks simultaneously, including guest interactions, phone calls, and administrative duties., • Maintain an organized and tidy front desk area, contributing to an overall positive guest impression., • Demonstrate effective communication with housekeeping, maintenance, and other departments to ensure seamless operations., • Collaborate with team members to find solutions and prevent recurring problems., • Address and resolve guest issues promptly and tactfully, seeking solutions that align with the hotel's policies. Note: This job description also serves as a performance evaluation guide. As such, it may be subject to change based on organizational needs. Performance will be assessed based on the following: • Understanding and timely completion of essential functions & job responsibilities and their impact on the organization., • Goal accomplishment and problem solving by being resourceful and applying your knowledge., • Communicating effectively and fostering positive relationships with all other colleagues., • Attending work on time as scheduled and adhering to attendance policy., • Understanding and following processes and procedures for documentation and communication of important information., • High School Diploma or GED, • Proficiency in Microsoft Office programs, • Must be available to work morning and evening shifts The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms., • The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear., • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job Description AM Front Desk Agent Full-Time Position Job Summary: The AM Front Desk Agent is the first point of contact for guests at The Hilton Garden Inn/Home2 Suites by Hilton Medical Center. This position is responsible for providing exceptional customer service, managing the front desk operations during morning shifts, and ensuring a smooth check-in and check-out process. The ideal candidate will possess strong communication skills, attention to detail, and a friendly demeanor to create a welcoming environment for our guests. Key Responsibilities: • Greet and welcome guests upon arrival with a warm, friendly demeanor., • Check guests in and out of the hotel efficiently and accurately., • Handle reservations, cancellations, and modifications using the hotel’s property management system., • Provide information to guests regarding hotel amenities, local attractions, and services available both in the hotel and the surrounding area., • Respond promptly and efficiently to guest inquiries, requests, and concerns to ensure customer satisfaction., • Process payments and maintain accurate accounts of transactions., • Support the Front Office team in maintaining a clean, organized, and welcoming front desk environment., • Coordinate with housekeeping and maintenance staff to fulfill guest requests and report any issues., • Assist with managing cash and completing daily reports., • Uphold hotel policies and procedures, ensuring compliance with safety and security regulations., • Participate in training and development programs as required. Qualifications: • High school diploma or equivalent; additional education or training in hospitality management is a plus., • Previous experience in a front desk or customer service role preferred., • Proficient in using computer systems, including property management software and basic office applications., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and the capacity to handle difficult situations with professionalism., • Ability to work flexible hours, including mornings, weekends, and holidays., • Multilingual abilities are a plus. Physical Requirements: • Ability to stand for extended periods., • Must be able to work in a fast-paced environment and navigate a busy front desk area. Benefits: • Competitive salary, • Health, dental, and vision insurance, • Paid time off and holiday pay, • Hilton Team Member discounts, • Opportunities for professional development and growth within the company The Hilton Garden Inn/Home2 Suites by Hilton Medical Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help us create memorable experiences for our guests!

Job Description Sincere Hospitality is actively hiring for a Front Desk Agent Who we are Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you find it easy to be sincere? Do you understand the importance of a great first impression? Do you enjoy making others smile? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: • Vacation and Paid Time Off, • Hotel discounts at brand properties, • Holiday Pay for worked holidays, • Birthday Pay: A full paid day on your birthday! Friday-Monday 3pm-11pm. As a pivotal member of the hotel, the Front Desk Agent is instrumental in shaping the guest experience. Your responsibilities encompass not only administrative tasks but also embody the first point of contact for guests, setting the tone for their stay. In addition, this individual shall be well-versed on hotel-brand standards, guest expectations and local area. This position reports to the Front Desk Supervisor and General Manager. Your day-to-day The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below. • Essential Functions, • Warmly and professionally welcomes all guests and ensure quality check-in and checkout experience., • Handles confidential information, including guest records, with a high degree of integrity., • Answers and routes calls, emails, and in-person inquires as appropriate; takes guest messages with accuracy., • Responsible for cash drawer contents and transactions during shift., • Maintains and updates accurate records using the hotel's systems, such as the PMS system., • Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies., • Ensures common areas/entryway/lobby is clean, neat and orderly., • Job Responsibilities, • Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met., • Seek feedback from guests to identify areas for improvement and relay compliments to the team., • Execute check-in/check-out processes with accuracy and efficiency., • Manage reservations, cancellations, and room assignments to optimize occupancy., • Ensures reservation and billing accuracy., • Maintain up-to-date records on hotel systems (e.g., out of order rooms, guest requests)., • Manage multiple tasks simultaneously, including guest interactions, phone calls, and administrative duties., • Maintain an organized and tidy front desk area, contributing to an overall positive guest impression., • Demonstrate effective communication with housekeeping, maintenance, and other departments to ensure seamless operations., • Collaborate with team members to find solutions and prevent recurring problems., • Address and resolve guest issues promptly and tactfully, seeking solutions that align with the hotel's policies. Note: This job description also serves as a performance evaluation guide. As such, it may be subject to change based on organizational needs. Performance will be assessed based on the following: • Understanding and timely completion of essential functions & job responsibilities and their impact on the organization., • Goal accomplishment and problem solving by being resourceful and applying your knowledge., • Communicating effectively and fostering positive relationships with all other colleagues., • Attending work on time as scheduled and adhering to attendance policy., • Understanding and following processes and procedures for documentation and communication of important information., • High School Diploma or GED, • Proficiency in Microsoft Office programs, • Must be available to work morning and evening shifts The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms., • The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear., • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job Description Sincere Hospitality is actively hiring for a Front Desk Agent Who we are Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you find it easy to be sincere? Do you understand the importance of a great first impression? Do you enjoy making others smile? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: • Vacation and Paid Time Off, • Hotel discounts at brand properties, • Holiday Pay for worked holidays, • Birthday Pay: A full paid day on your birthday! As a pivotal member of the hotel, the Front Desk Agent is instrumental in shaping the guest experience. Your responsibilities encompass not only administrative tasks but also embody the first point of contact for guests, setting the tone for their stay. In addition, this individual shall be well-versed on hotel-brand standards, guest expectations and local area. This position reports to the Front Desk Supervisor and General Manager. Your day-to-day The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below. • Essential Functions, • Warmly and professionally welcomes all guests and ensure quality check-in and checkout experience., • Handles confidential information, including guest records, with a high degree of integrity., • Answers and routes calls, emails, and in-person inquires as appropriate; takes guest messages with accuracy., • Responsible for cash drawer contents and transactions during shift., • Maintains and updates accurate records using the hotel's systems, such as the PMS system., • Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies., • Ensures common areas/entryway/lobby is clean, neat and orderly., • Job Responsibilities, • Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met., • Seek feedback from guests to identify areas for improvement and relay compliments to the team., • Execute check-in/check-out processes with accuracy and efficiency., • Manage reservations, cancellations, and room assignments to optimize occupancy., • Ensures reservation and billing accuracy., • Maintain up-to-date records on hotel systems (e.g., out of order rooms, guest requests)., • Manage multiple tasks simultaneously, including guest interactions, phone calls, and administrative duties., • Maintain an organized and tidy front desk area, contributing to an overall positive guest impression., • Demonstrate effective communication with housekeeping, maintenance, and other departments to ensure seamless operations., • Collaborate with team members to find solutions and prevent recurring problems., • Address and resolve guest issues promptly and tactfully, seeking solutions that align with the hotel's policies. Note: This job description also serves as a performance evaluation guide. As such, it may be subject to change based on organizational needs. Performance will be assessed based on the following: • Understanding and timely completion of essential functions & job responsibilities and their impact on the organization., • Goal accomplishment and problem solving by being resourceful and applying your knowledge., • Communicating effectively and fostering positive relationships with all other colleagues., • Attending work on time as scheduled and adhering to attendance policy., • Understanding and following processes and procedures for documentation and communication of important information., • High School Diploma or GED, • Proficiency in Microsoft Office programs, • Must be available to work morning and evening shifts The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms., • The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear., • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment

As a Front Desk Agent, you will be the first point of contact for our guests, delivering exceptional service that reflects the luxury and sophistication of the Hotel Granduca brand.You will ensure a seamless check-in and check-out process, manage reservations, provide tailored concierge services and

Omni Hotels - JobID: 126283 [Guest Service / Concierge] As a Front Desk Agent at Omni Hotels, you'll: Check guests in and out; Ensure proper credit is received, special requests are noted and fulfilled and accurate information is established; Promote and sell special hotel programs; Be knowledgeable

Hand & Stone Massage and Facial Spa - JobID: 100-166514220 [Front Desk Agent / Concierge] As a Spa Associate at Hand & Stone, you'll: Provide excellent customer service to members/guests; Welcome and greet members/guests upon arrival; Answer phones, book appointments, and sell memberships, gift card

Job Description Be the Heartbeat of Our Hospitality. At Hilton Westchase, we believe every guest deserves an unforgettable experience, and it starts with you. We’re looking for a friendly, reliable Front Desk Agent / Night Auditor to be the welcoming face and helpful hand our guests remember long after they leave. If you enjoy connecting with people, problem-solving, and thrive in a fast-paced environment, we’d love to have you on our team. Below is a description of the position: Job Description Job Title: Front Desk Clerk/Night Auditor The Front Desk Agent/Night Auditor is responsible for delivering exceptional guest service and ensuring the smooth operation of the hotel’s front desk, with a primary focus during the overnight shift. This role handles all aspects of front office operations, including guest check-in and check-out, phone/PBX operations, mail and message services, hotel reservations, and concierge assistance, in a professional and hospitable manner. In addition, the Night Auditor portion of the role is responsible for balancing the hotel’s daily revenue and expense transactions, accurately preparing and reporting financial and activity summaries to regional and corporate systems as directed. This position ensures a welcoming guest experience while maintaining accurate records and supporting efficient overnight operations. Essential Duties and Responsibilities include the following. Other duties may be assigned. Check-in and check-out hotel guests in a confident, professional, and friendly manner. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Provide gracious and efficient telephone service. Review arrivals noting special requests and blocking rooms as necessary for VIP and group arrivals. Complete all items as listed on shift checklists. Ensure proper credit card procedures are followed at all times to include credit card authorization/charging and guest signature on registration slip. Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, Issue guest safety deposit boxes as requested. Communicate service and amenities of the hotel to guests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver). Meet with departing Front Office staff to review business status and follow up items. Provide Concierge service - fluent knowledge of local restaurants, special events, city attractions, and guest amenities. Knowledgeable of hotel fire and emergency procedures. Keep the front desk areas clean and well organized. Assist with reservations calls in a professional manner. Document maintenance needs and submit to appropriate manager. Maintain complete knowledge of all hotel features/services, hours of operation. Knowledge of all room types, numbers, layout, décor, appointments and location; and all room rates, special packages and promotions. Knowledge of daily house count and expected arrivals/departures and room availability status for any given day. Prepare any/all reports as directed. Prepare appropriate housekeeping reports as directed. Must be able to work days, evenings, overnight, weekends, and holidays. Education and/or Experience 6 months or more of front desk experience; preferably with brand experience Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly be required to stand and walk and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.Potential Career Paths: Front Desk Supervisor Fron

Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues, and completing specia

Aimbridge Hospitality - 904 Dallas Street [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer gu

Davidson Hospitality Group - 20015 [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide information

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skills

Job DescriptionBenefits/Perks • Flexible Scheduling, • Career Advancement Opportunities Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job Description Job description: 中国城酒店式公寓前台客服 -中英文流利，沟通能力强，责任心强 -能够使用 Microsoft Word， Excel创建和编辑 -能供根据工作需求学习并使用其他办公软件 -能够清晰有效地进行英文的口头和书面沟通 -专业的面对面，电话以及邮件沟通的能力和礼仪 -良好的沟通能力，表达能力，理解能力和学习能力 工作时间： 9 a.m. - 6 p.m. 一周5-6天 Key Responsibilities: • Greet and welcome guests warmly and professionally, • Manage guest check-ins and check-outs, ensuring accurate information, • Answer phone calls and address guest inquiries efficiently, • Provide guests with information about hotel facilities, services, and local attractions, • Handle guest complaints and resolve issues promptly, • Process payments and maintain accurate financial records, • Assist with night audit duties when necessary, • (English/Chinese) skills preferred, but not required, • Strong guest relations skills with a focus on hospitality, • Proficiency in operating phone systems and managing multiple calls simultaneously, • Knowledge of front desk operations and customer service best practices, • Strong organizational and time management skills, • Ability to handle challenging situations with patience and professionalism, • Familiarity with hospitality management software is a plus, • 401k, • Dental insurance, • Employee discounts, • Flexible schedule, • Health insurance, • Paid time off, • Vision insurance HRwtysHmDE

Job Description Job Description Job Title: Front Desk Clerk/Guest Service Agent Responsible for providing quality guest service as it pertains to all front office operations including but not limited to checking in/out of hotel guests; phone/PBX operations, mail/message service, hotel reservations, concierge services etc. in a professional and hospitable manner. Essential Duties and Responsibilities include the following. Other duties may be assigned. Check-in and check-out hotel guests in a confident, professional, and friendly manner. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Provide gracious and efficient telephone service. Review arrivals noting special requests and blocking rooms as necessary for VIP and group arrivals. Complete all items as listed on shift checklists. Ensure proper credit card procedures are followed at all times to include credit card authorization/charging and guest signature on registration slip. Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, Issue guest safety deposit boxes as requested. Communicate service and amenities of the hotel to guests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver). Meet with departing Front Office staff to review business status and follow up items. Provide Concierge service - fluent knowledge of local restaurants, special events, city attractions, and guest amenities. Knowledgeable of hotel fire and emergency procedures. Keep the front desk areas clean and well organized. Assist with reservations calls in a professional manner. Document maintenance needs and submit to appropriate manager. Maintain complete knowledge of all hotel features/services, hours of operation. Knowledge of all room types, numbers, layout, décor, appointments and location; and all room rates, special packages and promotions. Knowledge of daily house count and expected arrivals/departures and room availability status for any given day. Prepare any/all reports as directed. Prepare appropriate housekeeping reports as directed. Education and/or Experience 6 months or more of front desk experience; preferably with brand experience Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly be required to stand and walk and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job Description Job Description Job Title: Front Desk Clerk/Guest Service Agent Responsible for providing quality guest service as it pertains to all front office operations including but not limited to checking in/out of hotel guests; phone/PBX operations, mail/message service, hotel reservations, concierge services etc. in a professional and hospitable manner. Essential Duties and Responsibilities include the following. Other duties may be assigned. Check-in and check-out hotel guests in a confident, professional, and friendly manner. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Provide gracious and efficient telephone service. Review arrivals noting special requests and blocking rooms as necessary for VIP and group arrivals. Complete all items as listed on shift checklists. Ensure proper credit card procedures are followed at all times to include credit card authorization/charging and guest signature on registration slip. Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, Issue guest safety deposit boxes as requested. Communicate service and amenities of the hotel to guests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver). Meet with departing Front Office staff to review business status and follow up items. Provide Concierge service - fluent knowledge of local restaurants, special events, city attractions, and guest amenities. Knowledgeable of hotel fire and emergency procedures. Keep the front desk areas clean and well organized. Assist with reservations calls in a professional manner. Document maintenance needs and submit to appropriate manager. Maintain complete knowledge of all hotel features/services, hours of operation. Knowledge of all room types, numbers, layout, décor, appointments and location; and all room rates, special packages and promotions. Knowledge of daily house count and expected arrivals/departures and room availability status for any given day. Prepare any/all reports as directed. Prepare appropriate housekeeping reports as directed. Education and/or Experience 6 months or more of front desk experience; preferably with brand experience Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly be required to stand and walk and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job DescriptionDescription: Job Summary Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience • High School diploma or equivalent required; College course work in related field helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing, • Ability to read, comprehend and write simple instructions and/or short correspondence and memos, • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations, • An operational knowledge of Microsoft Office suite, • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays, • Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc), • • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations., • Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times., • Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met., • Handle requests for information, mail and messages in an efficient and courteous manner., • Answer guest inquires about hotel service, facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc., • Establish and maintain good communications and team work with fellow associates and other departments within the hotel., • Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenario., • Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly, efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms., • Use proper two-way radio etiquette at all times when communicating with other associates., • As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job DescriptionDescription: Job Title: Front Desk Agent / Guest Service Representative Job Summary: We are seeking a friendly and professional Front Desk Agent / Guest Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service to our guests, ensuring a positive experience from check-in to check-out. Key Responsibilities: • Greet and welcome guests upon arrival with a warm and friendly demeanor, • Manage the check-in and check-out process efficiently and accurately, • Handle guest inquiries, requests, and complaints in a timely and professional manner, • Provide information about hotel services, local attractions, and amenities, • Process reservations and maintain accurate records in the hotel management system, • Collaborate with housekeeping and maintenance teams to ensure guest satisfaction, • Assist with billing and payment processing, • Maintain a clean and organized front desk area Skills and Qualifications: • High school diploma or equivalent; additional education in hospitality is a plus, • Previous experience in a customer service role, preferably in the hospitality industry, • Strong communication and interpersonal skills, • Ability to multitask and work in a fast-paced environment, • Proficient in using computer systems and hotel management software, • Attention to detail and problem-solving skills, • Flexibility to work various shifts, including weekends and holidays We are an equal opportunity employer and welcome applications from all qualified individuals. Requirements:

Job DescriptionSalary: Summary Asa Tax Admin you will be responsible for helping the Tax team, drafting misc, forms, coordinating various calendars, taking phone calls and messages, sending emails, prepping for large meetings and presentations, capturing notes in meetings, and many other related tasks. Main Responsibilities • Draft and file annual reports., • Assist with e-filing extensions, Federal & State returns., • Assist with making estimated/balance due payments via available payment methods., • Responsible for all outgoing mail packages for tax team, including printing, obtaining signatures, attaching enclosures, scanning, and handing off to receptionist., • In charge of all stages of POA preparation including signature request of all representatives., • Internal or External signature request on tax documents and checks, physically and electronically, including the consistent follow up of signatures., • Responsible for E-file confirm., • Follow-up on pending/abandoned tickets for misc. forms/tasks (tickets not updated in over a month for EIN, elections, etc.)., • Receiving tax organizers & digital tax documents, scanning of all original tax documents, saving them in folder, leaving note on ticket/notifying preparer, and following up with clients to coordinate return of original documents to them., • Organizing and maintaining filings of the IRS confirmations: EIN, ITIN, Business Registrations (all states), elections, etc., • Sending copies of extensions, returns, & confirmations to clients and K-1s to non- JCPA clients., • Assist with property Tax- signature request, notarization, and mail packaging., • Act as a back-up for the front desk as needed. Qualifications • Bachelors degree in accounting or related field., • GPA or General Average: 8 Skills • Analytical, • Effective (fluid and assertive) written communication., • Outstanding ability to compute figures rapidly and accurately., • Planning/Organization, • Attention to detail., • Must be flexible to quickly shift priorities., • Working under pressure, • Teamwork, • US GAAP experience, • Microsoft Office skills

Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel a

Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.

Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.

The Front Desk Agent will be responsible to act as our guests' first point of contact during their stay and manage all aspects of their accommodation. The Post Oak Hotel is seeking a Front Desk Agent to join the only Forbes Five-Star Hotel in Texas. Front Office experience or equivalent.

Aimbridge Hospitality - 2626 Sage Road [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest

Four Seasons - 1300 Lamar street [Guest Service / Concierge] As a Front Desk Agent at Four Seasons, you'll: Greet guests with a warm welcome and provide exceptional customer service; Check guests in and out of the hotel efficiently and accurately; Handle guest inquiries and requests promptly and pro

Landry's - JobID: 33143 [Guest Service / Concierge] As a Front Desk Agent at Landry's, you'll: Greet guests upon arrival; Check guests in and out of hotel; Answer phone calls and assist with reservations; Provide information about hotel amenities and local attractions; Handle guest inquiries and com

Crestline Hotels and Resorts - JobID: 600-275395968 [Guest Service / Concierge] As a Front Desk Agent at Crestline Hotels and Resorts, you'll: Greet guests warmly and manage check-in/check-out processes efficiently; Handle guest inquiries and provide accurate information about hotel services and loc

Marriott Hotels - JobID: 5ADDB8233CA86EC238FB9092687650E7 [Guest Service / Concierge] As a Front Desk Agent at Marriott Hotels, you'll: Greet guests and check them in efficiently; Answer phone calls and assist with reservations; Provide exceptional customer service and address any guest concerns; Ma

Marriott Hotels - JobID: 47D9F3E9EFC9A389BBC7A61F916CD519 [Guest Service / Concierge] As a Front Desk Agent at Marriott Hotels, you'll: Greet guests and check them in efficiently; Answer phone calls and assist with reservations; Provide exceptional customer service and address any guest concerns; Ma

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The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest's stay and on departure. This role is part of the Front Office Team, reporting into Keith Nelson.