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Job DescriptionPOSITION OVERVIEW: The Guest Relations Agent will provide hotel support and services in accordance with Marriott’s Core Ambitions, Purpose, Brand Identity, Values, and Sprit to Serve. The Guest Relations Agent together with the front desk takes responsibility for all aspects of the Guest Recognition operations. Be pro-active, creative and results driven. The Guest Relations Agent is responsible for, but not limited to, the overall guest experience from arrival to departure. RESPONSIBILITIES: • Maintain clear communication between all departments within the hotel to ensure consistency, transparency, and unity., • Assist and maintain all guest requests, comments, and concerns in a courteous and efficient manner., • Conduct all day-to-day operations duties as directed., • Work at the front desk, compelte assigned duties, arrivals and departures, • Ability to step in and assist fellow associates as directed or necessary to ensure a smooth operation., • Attend all daily, monthly, and yearly trainings and meetings as directed., • Uphold and enforce all hotel policies and procedures as stated in handbook., • Ability to support and collaborate with all departments within the hotel to ensure unity and high standards., • Genuinely creating the Marriott Experience through coordination with various departments in personalizing guests' visit. Pre-arrival preparation., • Responsible for maintaining the highest quality database relating to guest history and implementing guest recognition programs in line with Marriott guidelines., • Profile building and management., • Responsible for ensuring a very clear and open, positive communication between Front Office and Housekeeping department., • Develops new ideas for amenity program and gifting program., • Responsible for a seamless execution of amenity delivery, welcome experience, pampering guests throughout their stay, and providing guests with a warm farewell., • Meets and greets guests., • Must have excellent communication skills, verbal and written. Answering to Guest Satisfaction correspondence., • Analyzes guest preferences and prepares reports for improvement on Guest Satisfaction through reviewing guest opportunity/GSS reports., • Communicate and follow up with each department to ensure they are in good standing and always performing to the highest of quality of standards., • Responsible for achieving and maintaining high guest retention ratio., • Monitor correct handling of all guests' requests., • Assist with the Front of House operation as needed. Benefits: • 401(k)., • Dental insurance., • Employee discount with Marriott brands., • Health insurance., • Paid time off., • Vision insurance. E.O.E.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! PM Shift - 3 PM - 11 PM What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing), • Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Job Description Job Summary: The Guest Service Agent will be responsible for providing exceptional customer service to all guests, assisting with their inquiries and needs, and ensuring their overall satisfaction during their stay. This role requires strong communication skills, attention to detail, and a positive attitude. Qualifications: • High school diploma or equivalent required; additional education in hospitality is a plus, • Proven experience in a customer service role, preferably in a hotel or hospitality environment, • Excellent communication and interpersonal skills, • Ability to multitask and work in a fast-paced environment, • Strong problem-solving skills and the ability to handle difficult situations with professionalism, • Proficiency in basic computer applications and the ability to learn new systems quickly Responsibilities: • Greet guests upon arrival, check them in, and provide information about hotel services and amenities, • Assist guests with check-out process, including handling payments and issuing receipts, • Respond to guest inquiries and requests promptly and professionally, • Resolve any guest complaints or issues efficiently and escalate to management when necessary, • Maintain a clean and organized front desk area and lobby, • Collaborate with other hotel staff to ensure overall guest satisfaction, • Follow all safety and security procedures to ensure the well-being of guests and staff, • Uphold the hotel's standards and policies at all times to provide a high-quality guest experience Additional Requirements: • Willingness to work flexible hours, including nights, weekends, and holidays, • Ability to stand for extended periods and lift/move heavy objects if needed, • Knowledge of multiple languages is a plus

Job DescriptionThe Boulders Resort and Spa Curio Collection by Hilton is looking for a dynamic person to join their team and enjoy all the amenities that the resort has to offer. POSITION PURPOSE:An over night accountant is responsible for overseeing the auditing, posting, and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. ESSENTIAL FUNCTIONS: • Reconcile and complete all daily front desk agents’ work., • Run find a trial balance to post rooms and close day., • Run accounts receivable reports., • Provide next-day reports for Front Office, Housekeeping, Sales, and Executive Office as required., • Perform duties of front desk agent as assigned., • Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to break down revenue, covers, waiters’ fees, tips paid out, and settlements by type and cashier., • Run audit reports and journals from all credit card and computer systems., • Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary., • Balance all revenue and settle accounts nightly, maintain files, and reset the system for the next day’s operations., • Make corrections and adjustments and handle any computer issues that may arise., • Ensure all reports and backup vouchers are complete and filed properly., • Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department., • Review and correct discrepancies in the Front Desk System., • Coordinate the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next-day operations., • Diligently fulfilled responsibilities of front desk supervision, guest service agent, reservations agent, and telephone operator as needed., • Maintain focus on guests, ensuring a pleasant, efficient experience when checking 1n/out or resolving issues. SUPPORTIVE FUNCTIONS:In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. • Answer calls incoming to the hotel and hotel guests., • Assist guests with calls and messages., • Ability to communicate effectively with guests, vendors, and other associates., • Ability to adhere to all applicable Federal, state, local, safety, and health standards., • Ability to assist with the design and preparation of statistical reports and presentations as needed., • Ability to accurately reports information., • Ability to scrupulously follow all Driftwood and hotel policies and procedures., • Attend required Hotel meetings.

The Westin Tempe is looking for a PT - PM Front Desk Agent to join our amazing Front Office Team!. Front Desk Agent takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. A Front Desk

The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Front Desk Agent, Role Specific Duties and Expectations. Sparkling Clean Workspaces: All areas, bo

While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. We are looking for a highly motivated individual to join our Front Desk team.

Potential career paths include: Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and process

You're the face of the hotel, making every interaction feel effortless and inviting. High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite.

If that wasn't enough, our stylish restaurants offer captivating views from every turn and we are looking to expand our Front Desk team. Prepares and consistently restocks the front desk with supplies including preparing arrival packets.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel

Crescent Hotels & Resorts invites you to embark on an exciting journey as a Front Desk Agent at the spectacular Remi Hotel, a new build Autograph Collection. One year of previous hotel front desk experience is highly preferred.

This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations.Adheres to the company's standards of quality and professionalism.Anticipates and responds to guests in a friendly and positive manner.Responsible for providing t

Sereno Canyon is excited to announce the exceptional career opportunity of Front Desk Agent. Key Responsibilities of the Front Desk Agent:. Minimum Qualifications for the Front Desk Agent:.

At HCW Hospitality, we believe first impressions set the tone for a memorable stay.As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile.You'll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, a

Join Our Team as a Front Desk Agent. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospit

One year previous experience in a similar position in a hotel. Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation.

Crescent Hotels & Resorts invites you to embark on an exciting journey as a Front Desk Agent at the spectacular Remi Hotel, a new build Autograph Collection. One year of previous hotel front desk experience is highly preferred.

Mountain Shadows Resort Front Desk Position. The ability to perform other tasks and projects as delegated by the Director of Guest Operations, Front Office Director, & Front Office Manager. Year Hotel/resort front desk experience preferred.

The Westin Tempe is looking for a PT - PM Front Desk Agent to join our amazing Front Office Team!. A Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and checking guests out at the end of their stay - all while striving to deliver outstandi

Maintain a clean, organized, and professional front desk area that reflects the hotel's standards of excellence. Previous experience in hospitality, customer service, or a front desk role preferred. The Front Desk Agent serves as the first point of contact for guests, playing a key role in creating

Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Prolonged periods of sitting at a desk and working on a computer.

As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. As a Guest Services Agent, a typical day will include:. To Become a Guest Services Agent at MVW:.

The Front Desk Agent manages reservations, processes payments, and addresses guest inquiries and concerns promptly and professionally. Experience working as a Front Desk Agent or in a similar hospitality role. The Front Desk Agent utilizes strong communication skills daily to interact effectively wi

Job Description The Westin Tempe is looking for a PT - Front Desk Agent to join our amazing Front Office Team! Hours/Shifts - AM/PM availability - including weekends and holidays Summary of Benefits Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels Flexible Schedules Career Growth & Development Insurance Benefit Available for both Full Time and Part Time Team Members 401k Plan and Company Match Program Vacation Pay / Sick Pay – Full Time and Part Time Team Members Holiday Pay – Full Time Team Members Amazing Recognition Programs/Giving Back – Community Outreach Tuition Reimbursement At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. Front Desk Agent takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. A Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and checking guests out at the end of their stay - all while striving to deliver outstanding guest experience. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Compensation: $15 - $15.50 hourly Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Process additional administrative, bookkeeping. and accounting procedures as required, • Make sure every hotel guest has a pleasant stay, • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications: • Requires a flexible schedule that allows for overnight shift hours, • Proficiency with computers is required; experience with reservation and accounting software is desired, • Great communications. and excellent customer service skills are required, • Diploma or equivalent from high school is required; some college is desired, • Experience in the hospitality industry or guest services is preferred, but not required About Company Five Rivers Hospitality is a rapidly growing hospitality management and real estate investment company, headquartered in Salt Lake City, Utah. Recognized as one of the Mountain West’s leading and fastest-expanding hospitality firms, Five Rivers has built a strong and diverse presence across 13 states, with a portfolio of properties that continues to grow year after year. The company provides comprehensive expertise across the full hospitality lifecycle from acquisitions, planning, and development to operations, repositioning, and disposition. Leveraging innovative management practices and a data-driven approach, Five Rivers Hospitality consistently delivers exceptional performance, maximizing asset value while enhancing the guest experience. Guided by a commitment to growth, innovation, and service, the company is well-positioned to continue shaping the future of hospitality in the Mountain West and beyond.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts Benefits/Perks • Fixed Schedule, • Career Advancement Opportunities, • Competitive CompensationJob Summary We are seeking a positive, friendly Front Desk Night Shift Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job DescriptionBASIC PURPOSE: Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs. ESSENTIAL FUNCTIONS: • Handle guest registration and room assignments, accommodating special requests whenever possible., • Pre-register, block reservations, and take same-day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies., • Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner., • Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., • Cancel room reservations according to procedures., • Walk customers in a professional and courteous manner according to procedures., • Working in the PBX department. NON-ESSENTIAL FUNCTIONS: • Inventory guest room keys according to policy and request re-keying as necessary., • Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservations., • Verify registration cards against the computer to ensure accuracy of name, type of payment, rate, and market segment., • Knowledge and Skills: Education: High School education or equivalent experience., • Experience: Experience required by the position is from three months to one full year of employment in a related position with this Company or other organizations. Skills and Abilities: • Requires a working knowledge of the Front Desk aspect of Marriott’s/Columbia Sussex’s services, policies, or operations and a general knowledge of the hotel. Working knowledge is generally learned on the job., • Requires knowledge of and ability to operate computer equipment and the reservations system., • Ability to read and speak English. A second language is preferred. Job Type: Full-time. E.O.E.

Job Description Join Our Team as an Experienced Front Desk Agent – Phoenix, AZ We are seeking a professional and customer-focused Front Desk Agent with prior experience to join our hospitality team in Phoenix, Arizona. As the first point of contact for guests, you will play a key role in creating a welcoming and memorable experience. Position: Front Desk Agent (Experienced) Location: Phoenix, Arizona Responsibilities: Greet and assist guests with check-in, check-out, and reservations. Provide exceptional customer service and respond promptly to guest inquiries. Handle payments, billing, and accurate recordkeeping. Coordinate with housekeeping and maintenance to ensure rooms are guest-ready. Resolve guest concerns with professionalism and efficiency. Maintain a clean and organized front desk area. Requirements: Previous front desk or hotel customer service experience required. Strong communication and interpersonal skills. Ability to multitask and remain calm under pressure. Proficiency with hotel management systems (PMS) is a plus. Professional appearance and positive attitude. Flexible availability, including evenings, weekends, and holidays. What We Offer: Competitive pay Supportive team environment Opportunities for career advancement in hospitality Recognition for excellent performance If you have a passion for customer service and the experience to deliver top-quality guest relations, apply today and become part of our team in Phoenix, AZ.

Job Description The Westin Tempe is looking for a PT - PM Front Desk Agent to join our amazing Front Office Team! Hours/Shifts - PM availability - including weekends and holidays Summary of Benefits Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels Flexible Schedules Career Growth & Development Insurance Benefit Available for both Full Time and Part Time Team Members 401k Plan and Company Match Program Vacation Pay / Sick Pay – Full Time and Part Time Team Members Holiday Pay – Full Time Team Members Amazing Recognition Programs/Giving Back – Community Outreach Tuition Reimbursement At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. Front Desk Agent takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. A Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and checking guests out at the end of their stay - all while striving to deliver outstanding guest experience. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description Crescent Hotels & Resorts invites you to embark on an exciting journey as a Front Desk Agent the spectacular Remi Hotel, a new build Autograph Collection. Nestled in the pulsating heart of downtown Scottsdale's Entertainment District, this 161-room gem combines classic western elements with bold, modern motifs, redefining the desert aesthetic and attitude. It’s five food and beverage outlets range from a 1940’s inspired café on the ground level to a seductive Miami-style rooftop pool deck and bar reflective of the orange groves of Morocco. Picture this: A vibrant tapestry of live, work, and play, where the city's elite mingle with young professionals in a symphony of luxury and excitement. Weekends ignite into an electrifying party scene as the Entertainment District transforms into a playground for the glamorous and the adventurous. Adjacent to the Remi Hotel lies the crown jewel of nightlife, the renowned Maya Day + Nightclub. By day, it's a sun-kissed oasis, beckoning with Vegas-style poolside parties. As twilight descends, it metamorphoses into a vibrant nightclub, drawing the world's most renowned DJs and performers to its stage. We are committed to providing you with: • Excellent compensation package., • An exceptional benefit plan for eligible associates and your family members., • 401K matching program for eligible associates., • Discounts at our Crescent managed properties in North America for you and your family members., • Discounts at Marriott properties worldwide. ESSENTIAL JOB FUNCTIONS: • Warmly greet guests according to high service standards, and complete the registration process to include, but not limited to, input and retrieve information from the computer, confirmation of guest information and room rate, selection of rooms, code electronic keys, promote marketing programs and onsite outlets, provide a welcome packet and ensure guest knows location of room., • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards., • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries., • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy., • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner., • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction., • Receive, input, retrieve and relay messages to guests. REQUIRED SKILLS/ABILITIES: • One year of previous hotel front desk experience is highly preferred., • Marriott brand and service knowledge is preferred., • Ability to communicate in English.

Job DescriptionThe Boulders Resort and Spa is a large, high-end resort that spans an impressive 33,000 sq. ft. Offering a luxurious spa, championship golf, and exclusive service in a uniquely dramatic setting – 1,300 acres of the Sonoran Desert foothills with panoramic views of 12 million-year-old boulder formations. If that wasn't enough, our stylish restaurants offer captivating views from every turn and we are looking to expand our Front Desk team. If you are a person with high-end hotel or resort experience, we want to hear from you. We are seeking a dynamic, proactive individual that is self-motivated and seeking long-term growth potential at our breathtaking resort. Front Desk Clerk Duties: • Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests., • Inputs information into the computerized reservations system to update and maintain records., • Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required., • Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes., • Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel., • Prepares and consistently restocks the front desk with supplies including preparing arrival packets., • Provides information on area attractions and resort amenities., • Type correspondence and reports for management as needed., • Hilton OnQ system experience is a plus. Benefits of working with us:The Boulders is a Hilton property with many amazing employee perks! Things like employee rates, discounts on food/beverage, and room to grow and develop are just some great things to look forward to as a team member. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.

Job DescriptionCompany Description At Entertainment Travel Associates, we create memorable experiences by connecting people with exciting travel and entertainment opportunities. Our team is passionate about building meaningful relationships, delivering exceptional service, and representing our brand with professionalism and enthusiasm. We are seeking a motivated Public Relations Assistant who is ready to contribute to our growing organization while developing valuable communication and relationship-building skills. Job Description Job Summary We are seeking a professional and welcoming Front Desk Agent to create a positive first impression while supporting daily front office activities. This role is ideal for individuals who enjoy interacting with people, staying organized, and providing excellent service in a team-oriented environment. Responsibilities • Welcome visitors and provide friendly, professional assistance., • Direct guests to the appropriate department or team member., • Support visitor check-in and front desk activities., • Maintain a clean, organized, and welcoming reception area., • Receive and organize incoming mail and deliveries., • Maintain visitor records and routine office documentation., • Assist with general front office support activities., • Provide information and assistance to visitors and customers., • Collaborate with team members to ensure smooth daily operations., • Participate in ongoing training and professional development. Benefits • Paid training, • Career advancement opportunities, • Professional development programs, • Supportive team environment, • Hands-on front office experience, • Performance-based growth opportunities, • Employee recognition programs, • Ongoing mentorship and coachingQualifications, • High school diploma or equivalent required., • Strong communication and interpersonal skills., • Professional appearance and positive attitude., • Excellent organizational and multitasking abilities., • Customer-focused mindset and attention to detail., • Ability to work independently and as part of a team., • Reliable, adaptable, and professional., • Previous experience in customer service, hospitality, retail, or front office support is a plus but not required. Additional Information • Competitive Salary: $47,000 – $51,000 annually., • Opportunities for professional growth and career advancement., • Comprehensive training and ongoing development., • Supportive, collaborative, and inclusive work environment., • Performance recognition and advancement opportunities., • Develop valuable skills in business development, client relations, communication, negotiation, and leadership., • Full-Time Position.

Job Description This position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the company’s standards of quality and professionalism. Job Duties: • Anticipates and responds to guests in a friendly and positive manner, • Responsible for providing the highest level of service, • Process check-ins and check-outs, verify billing, create reservations, and process special requests, • Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services, • Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary, • Understands and follows the company guest service recovery program, • Follows proper selling techniques and ensures strategies are utilized to maximize room revenues, • Monitors room availability, follows restrictions, and all booking policies and procedures, • Drives sales and maximizes revenue by up-selling rooms and amenities, • Follows company procedures when handling cash and processing financial transactions, • Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste, • Produces required volume of work by planning, organizing and prioritizing work duties, • Adheres to company general work rules, department procedures and company policies, • Attends all required department and hotel meetings, • Maintains a clean and safe work area in compliance with company, brand, local, state and federal regulations, • Follows all company procedures for guest/associate incidents, • Knowledgeable of hotel emergency procedures Education: High school diploma or GED required Experience/Knowledge/Skills/Abilities: • 1+ years prior guest service experience required preferably in a hospitality setting, • Excellent verbal communication skills needed, • Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment, • Maintains predictable and reliable attendance, • Ability to lift, push and pull up to 25 pounds on an occasional basis, • Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods This document describes the general nature and level of work required of those assigned to this role. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Responsibilities may vary depending on brand/location. All associates are expected to deal with customers and co-workers positively and respectfully and perform duties safely and effectively. To perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodation. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Management retains the discretion to add duties or change the duties of this position at any time. CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.

Job Description The Hilton North Scottsdale at Cavasson is currently seeking a friendly, outgoing, individual to join our Front Desk team! Ideal candidates have flexible availability, excellent customer service skills, great attention to detail, and a desire to ensure an exceptional guest experience. In this position, you will have several opportunities to brighten someone's day! Come see why our employees love it here! Primary Responsibilities: • Efficiently register and check out to all guests., • Follows proper billing and cash handling procedures., • Displays high-level competency in the property management systems., • Interacts with guests in a manner that is professional, ethical, and customer service driven., • Follows the proper work environment procedures., • Ability to communicate effectively., • Must be stationery for up to 8 hours., • Must have the ability to move/transport up to 25 lbs., • Provides excellent concierge services to guests, • Answers all phone calls in a professional and courteous manner., • Other duties as assigned by Management. Qualifications, Education, Experience, Skills, and Abilities: • Customer service skills, • Professional demeanor, • Organizational skills, • Effective Communication skills, • Initiative and creative problem-solving skills, • Must be familiar with the city and the attractions that it offers, • Flexible availability (days, evenings, weekends, holidays), • Hilton ONQ experience is highly preferred What We Offer: • Competitive hourly wage., • Health benefits (for full-time employees)., • 401(k) with company match (for all employees)., • A friendly, positive work environment, • Opportunities for growth and development within the company., • Free Meals, • Covered Employee Parking, • Robust Team Member Travel Program, • PTO (for full-time employees)., • Early Pay Access The Hilton North Scottsdale at Cavasson is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work-life balance and by providing development opportunities. We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Job Description Scope of Position: The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest’s stay. Position Responsibilities and Qualifications: Education & Experience: · High School diploma or equivalent and some customer service experience preferred. · Strong Computer skills and financial knowledge required. · Valid Driver’s License for appropriate state and MVR in good standing. Physical Demands: · Long hours sometimes required, including nights and weekends. · Light Work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to be on your feet throughout the entire shift. Required Competencies: · Must be able to convey information and ideas clearly, both oral and written. · Must work well in stressful, high-pressure situations. · Must be able to evaluate and select among alternative courses of action quickly and accurately. · Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. · Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. · Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need. · Must be able to prioritize departmental functions to meet due dates and deadlines. · Must be able to work with and understand financial information and data, and basic arithmetic function

Job Description Scope of Position: The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest’s stay. Position Responsibilities and Qualifications: Education & Experience: · High School diploma or equivalent and some customer service experience preferred. · Strong Computer skills and financial knowledge required. · Valid Driver’s License for appropriate state and MVR in good standing. Physical Demands: · Long hours sometimes required, including nights and weekends. · Light Work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to be on your feet throughout the entire shift. Required Competencies: · Must be able to convey information and ideas clearly, both oral and written. · Must work well in stressful, high-pressure situations. · Must be able to evaluate and select among alternative courses of action quickly and accurately. · Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. · Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. · Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need. · Must be able to prioritize departmental functions to meet due dates and deadlines. · Must be able to work with and understand financial information and data, and basic arithmetic function

Job Description Front desk Compensation: $16 - $17 hourly Responsibilities: • Check guests in and out, • Work Closely with housekeeping, • Make reservations, • Additional duties as needed Qualifications: • Open Availability About Company Our signature "Count on Me" service culture encourages each team member to be responsive and respectful and deliver great experiences to our guests, partners, and communities. OUR CORE VALUES • Integrity: We hold ourselves to the highest standards. We’re responsible, truthful, and transparent. We do the right thing., • Accountability: We honor our commitments and deliver results. Under any circumstance, we stand up and say: “Count on Me.”, • Inclusive: We respect differences in people, cultures, ideas, and experiences. We foster partnership. We welcome all., • Caring: We never underestimate the power of compassion. We generously give our time, attention, and action., • Fun: Fun is an energizing force. When we have fun doing what we love, our guests love their experiences with us.

Job DescriptionDescription: JOB SUMMARY At HCW Hospitality, we believe first impressions set the tone for a memorable stay. As a Front Desk Agent, you’ll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. You’ll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, all while creating a seamless and enjoyable experience for every guest. WHAT YOU'LL DO As a Front Desk Agent at HCW Hospitality, you’ll be at the heart of our guest experience. In this role, you will: • Greet and welcome guests with enthusiasm, ensuring a smooth check-in and check-out process., • Handle guest inquiries, reservations, and room assignments with accuracy and attention to detail., • Provide exceptional service by anticipating guest needs and responding to requests promptly and courteously., • Manage the daily operations of the front desk, including processing payments and balancing accounts., • Stay informed about hotel services, amenities, and local attractions to provide personalized recommendations., • Collaborate with team members across departments to ensure a seamless guest experience., • Take on additional duties as assigned by management to support the smooth operation of the hotel. WHAT YOU BRING We’re looking for someone who is passionate about hospitality and thrives in a dynamic, fast-paced environment. To succeed in this role, you’ll need: • A warm, welcoming demeanor with excellent communication and interpersonal skills., • Experience in hospitality or customer service is a plus., • Strong problem-solving abilities and a proactive approach to guest service., • The ability to multi-task and remain composed under pressure., • Proficiency in basic computer skills and familiarity with hotel management software is preferred., • A team-player mentality with a commitment to providing exceptional guest experiences. JOIN HCW HOSPITALITY At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count. Build your future with us at HCW Hospitality, where excellence isn’t just expected—it’s celebrated. We’re an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Requirements:

Job Description Join the Team at The McCormick Scottsdale At The McCormick Scottsdale, hospitality is relaxed, scenic, and guest-focused. Every experience is designed to help guests unwind, connect, and enjoy the best of Scottsdale in a welcoming resort-style setting. About The McCormick Scottsdale Set along the shores of Camelback Lake with views of the surrounding mountains, The McCormick Scottsdale offers a laid-back resort experience in one of Arizona’s most sought-after destinations. Conveniently located near premier golf courses, shopping, dining, and outdoor recreation, the hotel welcomes both leisure and business travelers looking for comfort, convenience, and a touch of Scottsdale charm. With inviting amenities and a scenic setting, The McCormick creates an experience that feels both relaxing and memorable. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 properties across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence. At Millennium, we are guided by our core values: • Passion for Hospitality – Delivering meaningful and memorable guest experiences, • Entrepreneurial Spirit – Taking ownership and acting with agility, • Innovation – Continuously improving how we operate and serve, • Progressive & Solutions-Oriented – Staying adaptable and focused on results These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our employees. • Greet guests in a friendly, professional manner and provide exceptional customer service throughout their stay., • Perform guest check-ins and check-outs efficiently while verifying reservations, identification, and payment methods., • Answer phone calls, emails, and guest inquiries regarding hotel services, amenities, rates, and local attractions., • Process room reservations, modifications, cancellations, and special requests accurately in the property management system., • Handle guest complaints and service issues promptly, escalating concerns when necessary to ensure guest satisfaction., • Maintain accurate guest records, billing information, and daily financial transactions., • Coordinate with housekeeping, maintenance, and other departments to ensure guest rooms and services meet hotel standards., • Monitor room availability and assist with upselling room types, packages, and hotel services when appropriate., • Balance cash drawers, prepare reports, and follow hotel policies regarding security and guest confidentiality., • Support overall hotel operations by assisting guests with directions, transportation arrangements, and other hospitality needs. Requirements • Passion for hospitality and delivering exceptional service, • Strong communication and interpersonal skills, • Ability to work in a fast-paced, dynamic environment, • Solutions-oriented mindset with attention to detail, • Flexibility to work varied schedules, including evenings, weekends, and holidays Education • High school diploma or equivalent required Benefits At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success: • Medical, Dental & Vision Insurance, • Company-paid Life and AD&D Insurance, • Short-Term and Long-Term Disability Coverage, • 401(k) Retirement Plan with Company Match (where applicable), • Paid Time Off & Paid Holidays, • Hotel Room Discounts across our global portfolio, • Employee Assistance Program (EAP) Benefits eligibility and offerings are subject to plan terms and company policy. Why Join Us At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth. Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results. If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.

Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! PM Shift - 3 PM - 11 PM What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing), • Paid vacation Summary Accommodates guests of the hotel by performing the following duties Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Functions • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log, • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What We Are Looking For: • 0 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Marriott Hotels - 7325 East 3rd Avenue - Responsibilities: Create a memorable guest experience by guiding guests through their stay.

Highgate Hotels - 8888 East Shea Boulevard - Responsibilities: Greet and assist guests during check-in, stay, and checkout; Answer inquiries regarding restaurants, transportation, and entertainment; Balance and prepare shift paperwork including closing processes; Maintain a clean and organized front

Crestline Hotels and Resorts - 601 E Sixth Street - Responsibilities: Assist guests with check-in and check-out, including processing payments and handling refunds or adjustments; Answer and route all incoming phone calls promptly and professionally; Address guest requests and coordinate with hotel

Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move a

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Communicate pertinent guest information to designated departments Qualifications: • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skills, • Choice hotels expeirence preferred but not required

Job DescriptionDescription: Summary/Objective Responsible for providing superior guest service as it pertains to checking in/out our hotel guests; answering all incoming calls, reservations; daily accounting procedures; and concierge services in a gracious and professional manner. Duties & Responsibilities The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. • Greets guests and checks them into resort following established procedures not limited to assuring all information is received and entered into computer, obtaining credit card for incidental expenses, issuing room keys., • Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, credit card, and check transactions during a given shift., • Answers internal and external phone calls within three rings and provides information as needed., • Responds to guest questions in a courteous and professional manner. During calls provide gracious and efficient telephone service., • Anticipate guests’ needs, respond promptly and acknowledge/greet all guests, however busy and whatever time of day., • Assist guest room reservations calls in a professional manner., • Bucket checks to be performed at the end of the day to verify pertinent data., • Check-in and check-out hotel guests in a gracious, professional, and friendly manner., • Clean the work area at the end of the shift, ensuring all items remain in an orderly fashion. Report any office supplies that are low in stock to manager for reorder., • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)., • Complete all items listed on shift checklists including necessary paperwork; maintain files and records when needed., • Coordinate and perform timely wake-up calls to guests upon request., • Deliver world class guest service and build brand loyalty with each guest., • Deliver and track any guest messages, mail, fax, amenities, laundry, etc., • Document maintenance and engineering needs in the front desk GXP, • Ensure proper credit card procedures are followed at all times to include credit card imprint, credit card authorization and guest signature on registration packets., • Interact positively with all levels/departments of the property., • Prioritize daily workload while maintaining appropriate response time., • Resolves guest problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed., • Review arrivals noting special requests, location preferences, and the designated VIP status. Review and prepare all next day guest reservations and the arrivals registration packets., • Support safe work habits and a safe working environment at all times. Maintain knowledge of emergency and safety procedures. Work environment · Ability to stand for most of your shift. · Hotels operate 24/7 therefore schedules may at times fluctuate based on the needs of the business. · Standing, walking, bending, stretching, twist, or lifting as much as 20lbs. throughout your scheduled shift. Other duties Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Security clearance requirements · Must clear background screening Benefits · 401K (Matching) · Medical · Dental · Vision · Life Insurance · Long Term Disability · Employee Discounts EEO Statement Delta by Marriott provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Requirements: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Proven strong background in Guest Relations or Guest Services., • Excellent communication and organizational skills., • Strong interpersonal and problem-solving abilities., • Highly responsible and reliable., • Ability to remain calm while under pressure, • Ability to work cohesively as part of a team., • Must clear background screening

Front Desk, Operations Manager, Agent, General Manager, Office Manager. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard pol