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Job Description JOB SUMMARY The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS Education & Experience: · High School diploma or equivalent required. · At least 2 to 3 years of progressive experience in a hotel or a related field required. · College course work in related field helpful. · Previous supervisory responsibility preferred. · Must have a valid driver's license for the applicable state. Physical requirements: · Flexible and long hours sometimes required. · Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to stand during entire shift. General Requirements · Maintain a warm and friendly demeanor at all times. · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. · Attend all hotel required meetings and trainings. · Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. · Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. · Must be able to cross-train in other hotel related areas. · Must be able to maintain confidentiality of information. · Must be able to show initiative, including anticipating guest or operational needs. DUTIES & FUNCTIONS Fundamental Requirements: · Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. · Monitor all VIP and special guest requests. · Review Front Office log and Trace File daily. · Fully comprehend and operate all relevant aspects of the Front Desk computer system. · Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. · Be aware of all rates, packages, and promotions currently underway as listed in the Red Book. · Be familiar with all in-house groups. · Be aware of all closed out and restricted dates. · Follow and enforce all Highgate Hotel hotel credit policies. · Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed. · Maintain proper operation of the P.B.X. console and ensure that all standards are met, if applicable. · Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel. · Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log). · Have knowledge of and assist in all emergency procedures as required. · Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner. · Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner. · Responsible for issued house bank. · Be able to perform all duties of Guest Services Agent. · Run room status reports in a timely manner and relay necessary information to affected departments and individuals. · Monitor key control to maintain hotel security. · Ensure the maximization of room revenue through Rooms Merchandising. · Answer all guest inquiries in a timely and professional nature. · Be involved in departmental meeting, planning and execution. · Help maintain productivity levels at or above budgeted standards. · Assist in training and cross training of new hires and current employees on a regular basis.

Aimbridge Hospitality - 3635 W Chandler Blvd [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer

Marriott Hotels - JobID: 3B1E40DDEDE36EB7FDD29AF8E2C29074 [Front Desk Agent / Concierge] As an Events Specialist at Marriott Hotels, you'll: Plan and coordinate all aspects of events; Collaborate with clients to understand their needs and preferences; Create detailed event proposals and budgets; Coo

Fairmont Hotel - Fairmont Scottsdale Princess [Front Desk Agent / Night Auditor] As a Reservations Coordinator at Fairmont Hotel, you'll: Book room reservation requests and enter rooming lists; Quote room rates, room availability, and booking policies; Respond to questions about the hotels amenities

Four Seasons - 10600 East Crescent Moon Drive [Guest Service / Concierge] As a Front Desk Agent at Four Seasons, you'll: Greet guests with a warm welcome and provide exceptional customer service; Check guests in and out of the hotel efficiently and accurately; Handle guest inquiries and requests pro

Extended Stay - JobID: 5001157226006 [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservation

Aimbridge Hospitality - 4400 South Rural Road [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answe

Marriott Hotels - JobID: B2600D4639E5E742A620637CA73979EA [Front Desk Agent / Concierge] As an Event Support Worker at Marriott Hotels, you'll: Assist guests with event setup and breakdown; Coordinate with event planners to ensure all needs are met; Provide excellent customer service during events;

Four Seasons - 10600 East Crescent Moon Drive [Front Desk Agent / Night Auditor] As a Reservations & Communications Agent at Four Seasons, you'll: Assist guests with booking reservations and inquiries; Maintain accurate records of guest information and preferences; Coordinate with other departments

Extended Stay - JobID: 5001158055006 [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservation

Marriott Hotels - JobID: 3D612884B3656162CFE787BB6F82EE39 [Front Desk Agent / Reservations Agent] As a Night Auditor at Marriott Hotels, you'll: Monitor guest accounts for accuracy; Reconcile any discrepancies in billing; Provide exceptional customer service to guests during the overnight shift; Han

Fairmont Hotel - Fairmont Scottsdale Princess [Front Desk Agent / Night Auditor] As a Spa Front Desk & Reservations Coordinator at Fairmont Hotel, you'll: Greet guests over the phone in a wam genuine manner; Guide the guests toward their specific needs when making reservations and off multiple treat

Marriott Hotels - JobID: F4EADB490AA29B3B2310D8DFAA589851 [Front Desk Agent / Concierge] As a Guest Experience Associate at Marriott Hotels, you'll: Assist guests with check-in and check-out procedures; Provide exceptional customer service by addressing inquiries and resolving issues promptly; Coord

Residence Inn by Marriott - JobID: 6DBF650BCB6FBE39F6FECA0D553F678E [Front Desk Agent / Concierge] As a Guest Experience Expert at Residence Inn by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Handle check-ins and check-outs efficiently, ensuring accur

Scion is paving a path in student living and the Experience Team Member (ETM) is essential to our commitment to exceptional customer experience and strong partnerships within the community.This position combines marketing, relationship building, administration and customer service all in one.The ETM

Aimbridge Hospitality - 44 S Chandler Village Drive [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for F

Aimbridge Hospitality - 44 S Chandler Village Drive [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages;

Sereno Canyon is excited to announce the exceptional career opportunity of Front Desk Agent. Key Responsibilities of the Front Desk Agent:. Minimum Qualifications for the Front Desk Agent:.

No experience requited, hiring immediately, appy now.A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.Full and part time postions available.

Fairmont Hotel - Fairmont Scottsdale Princess [Guest Service / Concierge] As a Front Desk Agent at Fairmont Hotel, you'll: Greet, check in and settle guest accounts while ensuring all service standards are followed; Assist guests regarding hotel facilities in an informative and helpful way; Follow d

Aimbridge Hospitality - 7300 E 3rd Ave [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest

Fairmont Hotel - Fairmont Scottsdale Princess [Guest Service / Front Desk Agent] As a Concierge at Fairmont Hotel, you'll: Coordinate dinner reservations, airline and train accommodations, sedan transfers, and other guest requests; Provide assistance for Doorperson and Bell staff to coordinate check

Omni Hotels - JobID: 128499 [Guest Service / Concierge] As a Front Desk Agent at Omni Hotels, you'll: Check guests in and out; Ensure proper credit is received, special requests are noted and fulfilled and accurate information is established; Promote and sell special hotel programs; Be knowledgeable

Responsibilities Answer inquires from g Front Desk, Agent, Hotel, Office Agent, Operations.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Four Seasons is powered by our people. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Aimbridge Hospitality - 17020 N Scottsdale Rd [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answe

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction.This position will

Job Description Scope of Position: The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest’s stay. Position Responsibilities and Qualifications: Education & Experience: · High School diploma or equivalent and some customer service experience preferred. · Strong Computer skills and financial knowledge required. · Valid Driver’s License for appropriate state and MVR in good standing. Physical Demands: · Long hours sometimes required, including nights and weekends. · Light Work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to be on your feet throughout the entire shift. Required Competencies: · Must be able to convey information and ideas clearly, both oral and written. · Must work well in stressful, high-pressure situations. · Must be able to evaluate and select among alternative courses of action quickly and accurately. · Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. · Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. · Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need. · Must be able to prioritize departmental functions to meet due dates and deadlines. · Must be able to work with and understand financial information and data, and basic arithmetic function

Job Description Home2 / Tru Scottsdale Salt River in Scottsdale, AZ is hiring a full-time Front Desk Agent to serve our hotel guests and provide them with an exceptional stay. Do you have a friendly disposition along with outstanding customer service skills? Does starting a career in the hospitality industry excite you? If so, please read on! This position earns a competitive wage of $18-18.50/hour, along with fantastic benefits. If this sounds like the right opportunity for you, apply today! ABOUT HOME2 / TRU SCOTTSDALE SALT RIVER Founded in 2020, our extended-stay hotel provides exceptional modern comfort for our guests. We offer an upbeat and memorable experience for all who come and visit. Our amazing team members are bright, friendly, and passionate about serving our guests. They come to work each day with a smile! In order to hire and retain exceptional employees, we offer competitive compensation, generous benefits, and a great work environment. Our team at Tru / Home2 Suites is wonderful and would love to welcome you! WORK SCHEDULE FOR A FRONT DESK AGENT This position works flexible full-time shifts which include weekdays, weekends, holidays, days, and evenings with a combination of shifts from 7 am-3 pm, 3 pm-11 pm, or 12 pm-8 pm. A DAY IN THE LIFE OF A FRONT DESK AGENT As a Front Desk Agent, you are the face of hospitality! From completing check-ins and check-outs to recommending local attractions and dining, to making special occasions exciting, there's so much joy to spread. You come in each day ready to enthusiastically register guests and assign rooms, accommodating special requests whenever possible. You keep the front desk area clean and presentable for hotel guests. Additionally, you handle cash, credit cards, and checks according to our policies and procedures. Always meticulous, you make sure that all billing is accurate. As needed, you provide positive resolutions to guest concerns. You enjoy meeting guests and love to help them have the best experience possible at our hotel! QUALIFICATIONS ARE YOU READY TO JOIN OUR HOTEL TEAM? If you feel that you would be right for this full-time job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 85258 Job Posted by ApplicantPro

Potential Career Paths: Front Desk Supervisor Front Desk Manager Front Office Manager Operations Manager Assistant General Manager General Manager Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skills

Job DescriptionDescription: JOB SUMMARY At HCW Hospitality, we believe first impressions set the tone for a memorable stay. As a Front Desk Agent, you’ll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. You’ll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, all while creating a seamless and enjoyable experience for every guest. WHAT YOU'LL DO As a Front Desk Agent at the Hyatt Place Gilbert, you’ll be at the heart of our guest experience. In this role, you will: • Greet, register, and assign rooms to guests of the hotel., • Verify customers' credit and establish payment method., • Make and confirm external reservations for dinner, entertainment, and transportation., • Compute bills, collect payments, and make change for guests., • Answer hotel phone and handle guest requests and inquiries., • Transmit and receive messages, using telephones or PMS system., • Deposit guests' valuables in hotel safes or safe-deposit boxes., • Perform bookkeeping activities, such as balancing accounts., • Prepare and serve food orders, beer, wine and cocktails in The Placery., • Practice safe work habits and use required safety equipment., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. We’re looking for someone who is passionate about hospitality and thrives in a dynamic, fast-paced environment. To succeed in this role, you’ll need: • Ability to work the 3pm-11pm shift, • A warm, welcoming demeanor with excellent communication and interpersonal skills., • Experience in hospitality or customer service is a plus., • Valid Food Handlers card and Arizona Title 4 certification, or ability to obtain one in first seven days of employment., • Strong problem-solving abilities and a proactive approach to guest service., • The ability to multi-task and remain composed under pressure., • Proficiency in basic computer skills and familiarity with hotel management software is preferred. At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count. Build your future with us at HCW Hospitality, where excellence isn’t just expected—it’s celebrated. We’re an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Requirements:

Job Description Citterio Usa in Tempe, AZ is looking for one front desk agent to join our team. We are located on 2000 East Rio Salado Parkway. Our ideal candidate is attentive, ambitious, and hard-working. Responsibilities • Greet and welcome guests in a friendly and professional manner, • Answer and screen phone calls, • Organize and schedule meetings as needed, • Maintaining office cleanliness and organization of resources Qualifications • Proven experience working as a front desk agent or similar position, • Knowledge of spreadsheets and word processing documents, • Excellent customer service skills and courteous phone manner

Job Description Scope of Position: The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest’s stay. Position Responsibilities and Qualifications: Education & Experience: · High School diploma or equivalent and some customer service experience preferred. · Strong Computer skills and financial knowledge required. · Valid Driver’s License for appropriate state and MVR in good standing. Physical Demands: · Long hours sometimes required, including nights and weekends. · Light Work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to be on your feet throughout the entire shift. Required Competencies: · Must be able to convey information and ideas clearly, both oral and written. · Must work well in stressful, high-pressure situations. · Must be able to evaluate and select among alternative courses of action quickly and accurately. · Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. · Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. · Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need. · Must be able to prioritize departmental functions to meet due dates and deadlines. · Must be able to work with and understand financial information and data, and basic arithmetic function

Job Description Join Our Team as an Experienced Front Desk Agent – Phoenix, AZ We are seeking a professional and customer-focused Front Desk Agent with prior experience to join our hospitality team in Phoenix, Arizona. As the first point of contact for guests, you will play a key role in creating a welcoming and memorable experience. Position: Front Desk Agent (Experienced) Location: Phoenix, Arizona Responsibilities: * Greet and assist guests with check-in, check-out, and reservations. * Provide exceptional customer service and respond promptly to guest inquiries. * Handle payments, billing, and accurate recordkeeping. * Coordinate with housekeeping and maintenance to ensure rooms are guest-ready. * Resolve guest concerns with professionalism and efficiency. * Maintain a clean and organized front desk area. Requirements: * Previous front desk or hotel customer service experience required. * Strong communication and interpersonal skills. * Ability to multitask and remain calm under pressure. * Proficiency with hotel management systems (PMS) is a plus. * Professional appearance and positive attitude. * Flexible availability, including evenings, weekends, and holidays. What We Offer: * Competitive pay * Supportive team environment * Opportunities for career advancement in hospitality * Recognition for excellent performance If you have a passion for customer service and the experience to deliver top-quality guest relations, apply today and become part of our team in Phoenix, AZ.

Job Description OVERALL RESPONSIBILITIES: The Front Desk Agent ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. Works to optimize the guest experience while at the hotel and elsewhere by acting pleasant, professional and efficient. PREVIOUS HOTEL FRONT DESK EXPERIENCE NOT REQUIRED BUT PREFERRED ESSENTIAL DUTIES AND RESPONSIBILITIES: • Books guest reservations and/or coordinates with reservation center, • Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Answers and routes call as appropriate; takes guest messages with accuracy, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass on log, • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • Checks guests in and out of the hotel; processes customer payments according to established policies and procedures., • Answers phone in a prompt, efficient, and friendly manner., • Promotes hotel services, facilities and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area., • Answers guests' questions about the property and amenities and is able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary., • Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction., • Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests., • Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction., • Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings, paid outs, charges and check-outs., • Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank., • Balances cash bag at open and closing of each shift., • Transmits and receives messages using equipment such as computer, telephone, email, fax and switchboard., • Provides a professional image at all times through appearance and dress., • Applicant has ability to work flexible schedule; position is 30-40 hours per week, • AM Shift Hours: 6:00am to 2:30pm, • PM Shift Hours: 2:00pm to 10:30pm, • Uniform, • Khaki Pants, • White Shirt/Blouse, • Navy Blue Blazer, • Navy Blue Dress (if applicable), • High school diploma; or 1-3 months related experience and/or training; or equivalent combination of education and experience., • Ability to stand for 8+ hours a day., • Ability to work weekends, holidays, overtime (if available). Based in Provo, Utah, Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. Founded in 1991 after developing the first Marriott franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the continental United States and Hawaii. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit . Job Posted by ApplicantPro

Front Desk & Guest Care-Extended Stay Premier Suites Chandler AZ. Working at the Front Desk means you are THE hub of hotel activity and manage more guest interactions than any other member of the staff. Responsibilities: As a Front Desk Associate you are responsible for giving our guests the best ho

This role ensures a smooth and welcoming experience for all guests while supporting daily hotel operations. Answer guest inquiries, provide hotel information, and address complaints promptly and professionally. Proficiency in computer systems; knowledge of hotel property management systems and Micro

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel

East 1st Street, Scottsdale, AZ, USA.

Job DescriptionDescription: JOB SUMMARY At Caesars Republic Scottsdale, A Hilton Hotel, we believe first impressions set the tone for a memorable stay. As a Front Desk Agent, you’ll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. You’ll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, all while creating a seamless and enjoyable experience for every guest. WHAT YOU'LL DO As a Front Desk Agent at Caesars Republic Scottsdale, A Hilton Hotel, you’ll be at the heart of our guest experience. In this role, you will: • Greet and welcome guests with enthusiasm, ensuring a smooth check-in and check-out process., • Handle guest inquiries, reservations, and room assignments with accuracy and attention to detail., • Provide exceptional service by anticipating guest needs and responding to requests promptly and courteously., • Manage the daily operations of the front desk, including processing payments and balancing accounts., • Stay informed about hotel services, amenities, and local attractions to provide personalized recommendations., • Collaborate with team members across departments to ensure a seamless guest experience. We’re looking for someone who is passionate about hospitality and thrives in a dynamic, fast-paced environment. To succeed in this role, you’ll need: • A warm, welcoming demeanor with excellent communication and interpersonal skills., • Experience in hospitality or customer service is a plus., • Strong problem-solving abilities and a proactive approach to guest service., • The ability to multi-task and remain composed under pressure., • Proficiency in basic computer skills and familiarity with hotel management software is preferred. At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count. Build your future with us at HCW Hospitality, where excellence isn’t just expected—it’s celebrated. We’re an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Requirements:

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Job DescriptionCompany Description Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space. This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you! What’s in it for you: • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family, • Free meals at our on-site employee restaurant, • Learning programs through our Academies designed to sharpen your skills, • Great Medical and Dental benefits, 401K, Direct Deposit etc., • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!Job Description First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent at the Fairmont Scottsdale Princess. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories" for our guests. Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following: • Consistently offer professional, friendly and engaging service, • Greet, check in and settle guest accounts while ensuring all service standards are followed, • Assist guests regarding hotel facilities in an informative and helpful way, • Follow department policies, procedures and service standards, • Follow all safety policies, • Other duties as assigned Qualifications, • Proficient in the English language (verbal & written), second language is an asset, • Must be able to handle a multitude of tasks in an intense, ever-changing environment, • Ability to focus attention on guest needs, remaining calm and courteous at all times, • Previous customer related experience an asset, • Previous PMS experience an asset, • Computer literate in Microsoft Window applications an asset, • Must be able to type 25 words per minute, • Must possess a professional presentation, • Strong interpersonal and problem solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast paced environment, • Ability to work cohesively with fellow colleagues as part of a team, • Hospitality Diploma is an asset, • Must be flexible in terms of working hours, • Must have the ability to handle cash effectively and accurately Additional Information You must be eligible to work in the United States. Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Sereno Canyon is excited to announce the exceptional career opportunity of Front Desk Agent. Key Responsibilities of the Front Desk Agent:. Minimum Qualifications for the Front Desk Agent:.

Home2 / Tru Scottsdale Salt River in Scottsdale, AZ is hiring a full-time Front Desk Agent to serve our hotel guests and provide them with an exceptional stay. WORK SCHEDULE FOR A FRONT DESK AGENT. A DAY IN THE LIFE OF A FRONT DESK AGENT.

Montelucia Resort and Spa Front Desk Agent. Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welc

Keep front desk area clean and organized. Minimum of one (1) year in Front Desk Operations. In-depth knowledge of hotel Front Desk Operations.