Front desk agent jobs in Pittsburgh, PennsylvaniaCreate job alerts

Topgolf - 400 Presto-Sygan Road [Front Desk Agent / Concierge] As a Golf Services Associate at Topgolf, you'll: Provide Best-in-class service with hospitality for the Guests by making them feel welcome, engaging with them and working with teammates to ensure Guests are cared for; Assist guests in en

Ulta Beauty - 1310 Settler Ridge Center Dr [Front Desk Agent / Concierge] As a Guest Coordinator at Ulta Beauty, you'll: Acknowledge all customers within 30 seconds of entering the Salon pro-hair area; Inform customers of current promotions and provide knowledgeable, professional product recommendat

UPMC - JobID: 22465618 [Guest Service / Front Desk Agent] As a Patient & Family Concierge at UPMC, you'll: Greet patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination; Disseminate

Pyramid Global Hospitality - JobID: Jc5636ae27ef349dca2bad5d7b415782a-1 [Front Desk Agent / Reservations Agent] As a Night Auditor at Pyramid Global Hospitality, you'll: Manage financial transactions and reconcile accounts; Ensure guest satisfaction by addressing inquiries and resolving issues; Prep

At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers.Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm.What truly sets us apa

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team.You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest.You will bring excellent communication skills and

UPMC - JobID: 22557500 [Guest Service / Front Desk Agent] As a Patient & Family Concierge at UPMC, you'll: Greet patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination; Disseminate

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Responds to

Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Hotel Discou

Hyatt Hotels - 1111 Airport Boulevard [Front Desk Agent / Reservations Agent] As a Night Auditor at Hyatt Hotels, you'll: Be responsible for the preparation and disposition of all Night Audit work; Be responsible for all Hotel Host functions during the overnight shift; Contribute to the hotel's comm

Fairmont Hotel - Fairmont Pittsburgh [Guest Service / Concierge] As a Front Desk Agent at Fairmont Hotel, you'll: Greet, check in and settle guest accounts while ensuring all service standards are followed; Assist guests regarding hotel facilities in an informative and helpful way; Follow department

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit. Assist guests

At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers.Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm.What truly sets us apa

Job Description The Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and closing out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. At this time, the position requires three evening shifts and two overnight shifts. • Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions., • Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas., • Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested., • Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.The ideal candidate for this position:, • Prior hospitality experience preferred, but not required., • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts., • Ability to read, listen, and communicate effectively., • Hearing and visual ability to observe and detect signs of emergency situations

Job DescriptionCompany Description Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. What Is In It For You: • Competitive salary and flexible benefit plans, • Opportunity for commissions, • Employee rates at Luxe Accor properties in North and Central America, • Learning programs through our Academies, • Opportunity to develop your talent and grow within our property and across the world!, • Ability to make a difference through our Corporate Social Responsibility and Employee Wellbeing initiativesJob Description You are the beginning of an exceptional guest experience. As a Front Desk Agent, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive. Your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit. What You Will Be Doing: • Greet guests upon arrival with a warm and sincere welcome, • Perform all functions of guest registry including check in and check out, updating reservations and guest profiles to 100% accuracy, swift but correct room assignment while meeting luxury standards, • Issue keys while ensuring utmost safety and confidentiality, • Maintain and protect guest privacy and discretion, • Settle guest accounts while ensuring all services standards are followed, • Maintain a company issued bank and accurately report receipts daily, while adhering to company cash handling policies, • Assist guests and answer inquiries regarding hotel facilities in an informative and helpful way, • Drive revenue through room upsells and cross-promotion of other hotel outlets, • Builds strong rapport with support departments, • Create reservations for guests who are at the desk or who call in after hours, • Consistently offers professional, engaging and friendly service, • Resolve guest issues and inquires, and escalate to Supervisor or Manager when appropriate, • Other duties as assignedQualifications Your Experience and Skills Include: • Ability to work all shifts including overnights, weekends, and holidays, • Previous experience in Front Office operations in a luxury setting an asset, • An operational knowledge and proficiency in Front Office Systems-Micros-Fidelio and Microsoft Office suite (Word, Excel, PowerPoint), • Proficiency in English required, bilingual is an asset, • Excellent written/verbal communication, coaching and interpersonal skills, • Strong guest service orientation, utilizing empathy and creative thinking, • Ability to work well under pressure, • Thrives in a fast-paced environment, • Desire to work as part of a large, diverse team, • We are a dog-friendly property, comfortability to work around animals and animal dander is necessary Additional Information Physical Aspects of Position (include but are not limited to): • Constant walking and standing during shift Our Commitment to Diversity & Inclusion Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job DescriptionDescription: The Doubletree by Hilton Pittsburgh - Green Tree is currently hiring for the position of Front Desk Agent/Guest Service. Qualified candidates should be dedicated, and self-motivated and willing to work together to maintain the company's high standards of customer service. If you would like to be a part of an environment where teamwork is emphasized, and individual excellence is encouraged then this is the place for you. Doubletree by Hilton Pittsburgh - Green Tree associates enjoy a dynamic and exciting work environment, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. Duties for this position include: • Greeting and checking in guests., • Answering phones and directing calls., • Facilitating solutions to guest problems., • Assisting guests with reservations. Job Type: Full-time Salary: From $15.00 per hour Benefits: • 401(k) matching, • Dental Insurance, • Vision Insurance, • Health insurance, • Life insurance, • Employee Discount Schedule: • 8 hour shift, • Day shift, • Evening shift, • Weekend shift · Checks guests in and out of the hotel. · Manage guest requests and delegate tasks accordingly with other departments.

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical int

Job DescriptionDescription: We are offering an exciting opportunity for a guest-focused, friendly, outgoing individual to greet and assist guests as our Gallery Host/Front Desk. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the management team, • Follow financial control procedures for cash, vouchers, inventories, and receivables, • Prepare, set up, stock, take down, clean, and provide quality beverages and food products, adhering to all recipe and presentation standards, • Ensure gallery remains well-stocked at all times Receiving food and beverage orders as needed, • Prepare and plate all food items on the menu, • Cleaning and sanitizing countertops and floors after each shift, • Validate customers' IDs and monitor all beverage consumption in order to avoid severe intoxication Job Qualifications: • Ability to use hot food preparation machines such as, but not limited to, oven, stove, and microwave to cook or heat food items, • Basic knowledge of how to operate all Food and Beverage equipment, • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Oak View Group - PPG Paints Arena [Front Desk Agent / Concierge] As a Guest Experience Team Member at Oak View Group, you'll: Welcome guests to the building, provide directions, and answer any questions that may arise; Scan tickets and/or keep an accurate turnstile count; Direct guests to their seat

UPMC - JobID: 22465554 [Guest Service / Front Desk Agent] As a Patient & Family Concierge at UPMC, you'll: Greet patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination; Disseminate

UPMC - JobID: 22078645 [Guest Service / Front Desk Agent] As a Senior Patient & Family Concierge at UPMC, you'll: Greet Hospital guests positively, and provide appropriate verbal assistance, guidance and direction to visitors and patients as needed; Serve as a reference source regarding visiting hou

UPMC - JobID: 22520546 [Guest Service / Front Desk Agent] As a Patient & Family Concierge at UPMC, you'll: Greet patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination; Disseminate

UPMC - JobID: 22336343 [Guest Service / Front Desk Agent] As a Patient & Family Concierge at UPMC, you'll: Greet patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination; Disseminate

UPMC - JobID: 22613277 [Guest Service / Front Desk Agent] As a Patient & Family Concierge at UPMC, you'll: Greet patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination; Disseminate

UPMC - JobID: 22713167 [Guest Service / Front Desk Agent] As a Patient & Family Concierge at UPMC, you'll: Greet patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination; Disseminate

We are offering an exciting opportunity for a guest-focused, friendly, outgoing individual to greet and assist guests as our.Check-in/Check-out hotel guests.Process all payments according to established hotel requirements.Provide information and assistance to all guests and vendors.Prepares all nece

Job Description We are seeking a Front Desk Agent to become a part of our team! You are the beginning of an exceptional guest experience. As a Front Desk Agent, you will make our guests feel welcome with your personalized interactions, care in guest room selection, and knowledge of the hotel will ensure our guests have a lasting memory of their visit. Responsibilities: • Reserve rooms for guests at appropriate rates and process individual and group reservations in a timely and efficient manner. Perform check-in and check-out functions with courtesy, speed, and accuracy., • Observe practices that ensure guest privacy. Limit access to guest and business records to authorized persons., • Respond to guest needs, requests, and complaints, • Maintain records for registration, departure, room charges, room changes, valet and telephone charges, safety deposit boxes, etc. Complete paperwork legibly, promptly, and accurately. Efficiently handle all payment methods and perform shift bucket checks., • Maintain desk area in a neat and orderly fashion and stock supplies the front desk and lobby supplies., • Previous experience in customer service, front desk service, or other related fields, • Must possess the ability to work all shifts as required., • Strong organizational skills The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occasionally the employee may have to lift, carry, or push up to 50 pounds. Company DescriptionThe Comfort Inn Conference Center is a full-service hotel of 154 guest rooms nestled on top of a hill. We have both a restaurant (Inndigo Blue) and banquet facilities (Seasons Event Center) on site. Hosting many types of events - birthday parties, celebrations of life, baby showers, weddings, murder mystery dinners.The Comfort Inn Conference Center is a full-service hotel of 154 guest rooms nestled on top of a hill. We have both a restaurant (Inndigo Blue) and banquet facilities (Seasons Event Center) on site. Hosting many types of events - birthday parties, celebrations of life, baby showers, weddings, murder mystery dinners.

Job Description Job Title: Desk Assistant (Student Position) Reports To: Operations Coordinator Location: Lumina Communities at Duquesne University Compensation: $10.50 per hour up to 20 hours per week. FLSA Status: Student Non-Exempt Summary Brottier Hall ,St. Martin Hall, and McGinley hall all located on the campus of Duquesne University located in Pittsburgh, PA are managed by Capstone On-Campus Management (COCM)/Lumina Communities. COCM is responsible for all aspects of operational management for Brottier,St. Martin Hall, and McGinley halls in Lumina Communities. Under the direct supervision of the operations Coordinator, in collaboration with the Assistant Director of Operations, the Desk Assistants are responsible for customer service and administrative functions for the students and prospective students to Brottier, St. Martin, and McGinley Halls. Essential Duties and Responsibilities • Monitor all access to the front entryway of the building; this includes greeting residents/visitors to Brottier, St. Martin Hall, and McGinley Halls reporting safety/security issues to appropriate authorities, and administering sign-in/out procedures for guests and equipment according to university policy., • Provide customer service through personal and electronic interaction (e.g. tours, e-mails, instant messaging, phone calls), • Act as a referral agent for students; be knowledgeable about campus resources., • Knowledgeable about work order system and provide guidance to residents., • Assist residents with lockouts., • Sort, forward, and record mail and packages for residents and staff., • Assist with mail key/box audits., • Develop fliers, social media content, spreadsheets, and documents as determined by Office staff., • Assists with general organization of desk areas, study lounge, kitchenette, and patios., • Review emergency protocols for building on a regular basis., • Attending all required meetings and training., • Other duties as assigned. Time Commitment Desk assistants can work up to 20 hours per week in part-time student work. Office hours are Monday–Friday 8:30 am-4:30 pm. Student desk hours will include evening and weekend hours between 8:00 am – 12:00 am. In addition, work will be available during academic breaks and nights/weekends. Desk assistants may need to return early or leave late from breaks in order to complete training. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Obtain high school diploma or general education degree (GED)., • Current student at a post-secondary institution at Duquesne University or other post-secondary institution, • Ability to read and comprehend simple instructions, short correspondence, and write simple correspondence., • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Ability to apply common sense understanding to carry out instructions. Ability to deal with problems involving several concrete variables in standardized situations., • Have knowledge and ability operate Microsoft Word, Excel, and Outlook., • Ability to operate basic office equipment including photocopier, fax, and telephone. Basic typing and filing skills. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hand; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to high-paced. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not employment contract. This position is not eligible for benefits. Mandatory Training for this position will be held, date to be determined. If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible. To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

Job Description We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Associates working the front desk are the key to the overall experience the guest will have, making the first impression and the last impression. As the Night Auditor, you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! ESSENTIAL JOB FUNCTIONS: This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. • Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, server's tips paid out and settlements by type and cashier., • Run audit reports/journals., • Make corrections and adjustments and handle all computer problems that might occur throughout their shift., • Input onto the PC revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary., • Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations., • Ensure all reports and back-up vouchers are complete and filed properly., • Review and correct discrepancies in the Front Desk System., • Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations., • Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions per Front Desk Agent job descriptions., • Knowledge of accounting operations to include all aspects such as accounts receivable accounts payable, etc., • Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions., • Ability to access and accurately input information using a moderately complex computer., • Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills., • Ability to stand and move throughout front office and continuously performs essential job functions., • Lifting up to 25 pounds maximum.