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Overview: Simpson Housing is a large, fully-integrated real estate company with an enthusiastic entrepreneurial spirit. For 75 years, we have acquired, developed, built, and managed luxury apartment communities in highly desirable locations throughout the United States. We are driven by our Mission and Core Values and believe that our most valuable asset is our team. Simpson Housing is committed to be a trusted leader in the multifamily industry. Our mission is to provide an exceptional employee experience, award-winning customer service, long-term value to our investors, and enhance our local communities. Responsibilities: Leasing Consultant - ___ (a premier class A 322-unit mid-rise community located in North Scottsdale) – Scottsdale, AZ We are proud to have been voted by our employees as a 2024 and 2025 USA Best Workplace in ___ and as a 2024 and 2025 Top 15 workplace in the ___! As a key member of our property operations team, you will be responsible for: • Touring and presenting the community in a compelling way and assisting prospective residents with finding the right apartment home, • Managing the leasing/renewal process from start to finish, • Keeping an eye on what our competitors are doing by monitoring local market trends and updating property comparables, • Inspecting vacant apartment homes to ensure they are ready for our new residents to move in and enjoy, • Planning and coordinating fun and festive resident functions throughout the year, • Building strong working relationships with our residents by providing outstanding customer service Qualifications:, • 2+ years of experience in multifamily real estate, retail sales, hotel/hospitality, or customer service, • Previous leasing experience is a plus but not a requirement, • Strong customer service orientation and presentation skills are necessary, • Working experience with MS Office Suite (Word, Excel, PowerPoint), • Hotel or hospitality industry working as a concierge, guest services representative, front desk attendant, or reservations agent is a plus What Simpson Can Offer You: As an industry leader, we understand what it takes to be successful in today’s competitive marketplace. Just as you’re unique in your skills, experience, and personality, each of our jobs has a curated set of benefits specific to the position. Simpson is proud to offer you: • Career apparel stipend, • Commission bonus on leases and renewals, • Substantial discount on rent (certain restrictions apply), • Highly competitive compensation, • Health, dental, and vision insurance, • Flexible spending accounts, • Life and AD&D insurance, • Disability insurance, • 401(k) plan with company match, • Generous paid time off (PTO) program for full-time employees– all team members start at 15 days per year Additional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness days If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today! Pay Range: $15.15 - $16.03 per hour This pay range is approximate and the actual pay received may vary dependent upon certain factors such as related job experience, education, training, professional/industry certifications, etc. Please note this pay range does not include any additional compensation this position may be eligible for as listed above, such as commissions or bonuses. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applications are accepted on an ongoing basis. Simpson Housing is an Equal Opportunity Employer Job type: Full-time Schedule: Day shift, Weekend availability Keyword Search: Real Estate, Leasing, Leases, Multifamily, Apartments, Resident Retention, Yardi, Sales, Hospitality, Hotel, Concierge, Guest Relations, Customer Relations, Front Desk, Leasing Agent #LC Location : City: Scottsdale Location : State/Province: AZ

Overview: Simpson Housing is a large, fully-integrated real estate company with an enthusiastic entrepreneurial spirit. For 75 years, we have acquired, developed, built, and managed luxury apartment communities in highly desirable locations throughout the United States. We are driven by our Mission and Core Values and believe that our most valuable asset is our team. Simpson Housing is committed to be a trusted leader in the multifamily industry. Our mission is to provide an exceptional employee experience, award-winning customer service, long-term value to our investors, and enhance our local communities. Responsibilities: Leasing Consultant - ___ (a premier class A 322-unit mid-rise community located in North Scottsdale) – Scottsdale, AZ We are proud to have been voted by our employees as a 2024 and 2025 USA Best Workplace in ___ and as a 2024 and 2025 Top 15 workplace in the ___! As a key member of our property operations team, you will be responsible for: • Touring and presenting the community in a compelling way and assisting prospective residents with finding the right apartment home, • Managing the leasing/renewal process from start to finish, • Keeping an eye on what our competitors are doing by monitoring local market trends and updating property comparables, • Inspecting vacant apartment homes to ensure they are ready for our new residents to move in and enjoy, • Planning and coordinating fun and festive resident functions throughout the year, • Building strong working relationships with our residents by providing outstanding customer service Qualifications:, • 2+ years of experience in multifamily real estate, retail sales, hotel/hospitality, or customer service, • Previous leasing experience is a plus but not a requirement, • Strong customer service orientation and presentation skills are necessary, • Working experience with MS Office Suite (Word, Excel, PowerPoint), • Hotel or hospitality industry working as a concierge, guest services representative, front desk attendant, or reservations agent is a plus What Simpson Can Offer You: As an industry leader, we understand what it takes to be successful in today’s competitive marketplace. Just as you’re unique in your skills, experience, and personality, each of our jobs has a curated set of benefits specific to the position. Simpson is proud to offer you: • Career apparel stipend, • Commission bonus on leases and renewals, • Substantial discount on rent (certain restrictions apply), • Highly competitive compensation, • Health, dental, and vision insurance, • Flexible spending accounts, • Life and AD&D insurance, • Disability insurance, • 401(k) plan with company match, • Generous paid time off (PTO) program for full-time employees– all team members start at 15 days per year Additional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness days If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today! Pay Range: $15.15 - $16.03 per hour This pay range is approximate and the actual pay received may vary dependent upon certain factors such as related job experience, education, training, professional/industry certifications, etc. Please note this pay range does not include any additional compensation this position may be eligible for as listed above, such as commissions or bonuses. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applications are accepted on an ongoing basis. Simpson Housing is an Equal Opportunity Employer Job type: Full-time Schedule: Day shift, Weekend availability Keyword Search: Real Estate, Leasing, Leases, Multifamily, Apartments, Resident Retention, Yardi, Sales, Hospitality, Hotel, Concierge, Guest Relations, Customer Relations, Front Desk, Leasing Agent #LC Location : City: Scottsdale Location : State/Province: AZ

Overview: Simpson Housing is a large, fully-integrated real estate company with an enthusiastic entrepreneurial spirit. For 75 years, we have acquired, developed, built, and managed luxury apartment communities in highly desirable locations throughout the United States. We are driven by our Mission and Core Values and believe that our most valuable asset is our team. Simpson Housing is committed to be a trusted leader in the multifamily industry. Our mission is to provide an exceptional employee experience, award-winning customer service, long-term value to our investors, and enhance our local communities. Responsibilities: Leasing Consultant - ___ (a premier class A 322-unit mid-rise community located in North Scottsdale) – Scottsdale, AZ We are proud to have been voted by our employees as a 2024 and 2025 USA Best Workplace in ___ and as a 2024 and 2025 Top 15 workplace in the ___! As a key member of our property operations team, you will be responsible for: • Touring and presenting the community in a compelling way and assisting prospective residents with finding the right apartment home, • Managing the leasing/renewal process from start to finish, • Keeping an eye on what our competitors are doing by monitoring local market trends and updating property comparables, • Inspecting vacant apartment homes to ensure they are ready for our new residents to move in and enjoy, • Planning and coordinating fun and festive resident functions throughout the year, • Building strong working relationships with our residents by providing outstanding customer service Qualifications:, • 2+ years of experience in multifamily real estate, retail sales, hotel/hospitality, or customer service, • Previous leasing experience is a plus but not a requirement, • Strong customer service orientation and presentation skills are necessary, • Working experience with MS Office Suite (Word, Excel, PowerPoint), • Hotel or hospitality industry working as a concierge, guest services representative, front desk attendant, or reservations agent is a plus What Simpson Can Offer You: As an industry leader, we understand what it takes to be successful in today’s competitive marketplace. Just as you’re unique in your skills, experience, and personality, each of our jobs has a curated set of benefits specific to the position. Simpson is proud to offer you: • Career apparel stipend, • Commission bonus on leases and renewals, • Substantial discount on rent (certain restrictions apply), • Highly competitive compensation, • Health, dental, and vision insurance, • Flexible spending accounts, • Life and AD&D insurance, • Disability insurance, • 401(k) plan with company match, • Generous paid time off (PTO) program for full-time employees– all team members start at 15 days per year Additional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness days If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today! Pay Range: $15.15 - $16.03 per hour This pay range is approximate and the actual pay received may vary dependent upon certain factors such as related job experience, education, training, professional/industry certifications, etc. Please note this pay range does not include any additional compensation this position may be eligible for as listed above, such as commissions or bonuses. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applications are accepted on an ongoing basis. Simpson Housing is an Equal Opportunity Employer Job type: Full-time Schedule: Day shift, Weekend availability Keyword Search: Real Estate, Leasing, Leases, Multifamily, Apartments, Resident Retention, Yardi, Sales, Hospitality, Hotel, Concierge, Guest Relations, Customer Relations, Front Desk, Leasing Agent #LC Location : City: Scottsdale Location : State/Province: AZ

Overview: Simpson Housing is a large, fully-integrated real estate company with an enthusiastic entrepreneurial spirit. For 75 years, we have acquired, developed, built, and managed luxury apartment communities in highly desirable locations throughout the United States. We are driven by our Mission and Core Values and believe that our most valuable asset is our team. Simpson Housing is committed to be a trusted leader in the multifamily industry. Our mission is to provide an exceptional employee experience, award-winning customer service, long-term value to our investors, and enhance our local communities. Responsibilities: Leasing Consultant - ___ (a premier class A 322-unit mid-rise community located in North Scottsdale) – Scottsdale, AZ We are proud to have been voted by our employees as a 2024 and 2025 USA Best Workplace in ___ and as a 2024 and 2025 Top 15 workplace in the ___! As a key member of our property operations team, you will be responsible for: • Touring and presenting the community in a compelling way and assisting prospective residents with finding the right apartment home, • Managing the leasing/renewal process from start to finish, • Keeping an eye on what our competitors are doing by monitoring local market trends and updating property comparables, • Inspecting vacant apartment homes to ensure they are ready for our new residents to move in and enjoy, • Planning and coordinating fun and festive resident functions throughout the year, • Building strong working relationships with our residents by providing outstanding customer service Qualifications:, • 2+ years of experience in multifamily real estate, retail sales, hotel/hospitality, or customer service, • Previous leasing experience is a plus but not a requirement, • Strong customer service orientation and presentation skills are necessary, • Working experience with MS Office Suite (Word, Excel, PowerPoint), • Hotel or hospitality industry working as a concierge, guest services representative, front desk attendant, or reservations agent is a plus What Simpson Can Offer You: As an industry leader, we understand what it takes to be successful in today’s competitive marketplace. Just as you’re unique in your skills, experience, and personality, each of our jobs has a curated set of benefits specific to the position. Simpson is proud to offer you: • Career apparel stipend, • Commission bonus on leases and renewals, • Substantial discount on rent (certain restrictions apply), • Highly competitive compensation, • Health, dental, and vision insurance, • Flexible spending accounts, • Life and AD&D insurance, • Disability insurance, • 401(k) plan with company match, • Generous paid time off (PTO) program for full-time employees– all team members start at 15 days per year Additional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness days If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today! Pay Range: $15.15 - $16.03 per hour This pay range is approximate and the actual pay received may vary dependent upon certain factors such as related job experience, education, training, professional/industry certifications, etc. Please note this pay range does not include any additional compensation this position may be eligible for as listed above, such as commissions or bonuses. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applications are accepted on an ongoing basis. Simpson Housing is an Equal Opportunity Employer Job type: Full-time Schedule: Day shift, Weekend availability Keyword Search: Real Estate, Leasing, Leases, Multifamily, Apartments, Resident Retention, Yardi, Sales, Hospitality, Hotel, Concierge, Guest Relations, Customer Relations, Front Desk, Leasing Agent #LC Location : City: Scottsdale Location : State/Province: AZ

Job Description [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are looking for a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential. The pay for this part-time position is $18 per hour. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: • You will ensure smooth operations and service by effectively communicating with your team members, property management, and residents/guests., • Follow property-specific systems to receive and sign for deliveries, ensuring deliveries are delivered to residents efficiently., • Facilitate contractor arrivals and departures, as well as realtor/potential homebuyer/renter visits., • Advise and remind residents and guests of any appropriate rules and regulations established by the property management., • Follow all property procedures for resident, guest, and vendor access., • Promptly answer and complete all resident requests, phone calls, questions, or concerns., • Look sharp in your supplied uniform., • Enjoy interacting with the residents. These are the qualities and attributes we're looking for in this position- • Front Desk Experience, • Hospitality, • Outgoing Personality, • Teamwork, • Ability To Multitask, • Flexibility, • Detail-Oriented, • Proactive Check out our website at nfcam.com and join our Social Networks: ... ... ... Benefits • Weekly Pay!, • Paid training., • A long list of discounts and benefits is available to all employees., • Cellphone and other reimbursements for some applicable positions., • State-required healthcare benefits are available to qualifying employees in applicable areas., • Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas., • Start earning generous paid time off on your first day., • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us., • Short-Term Disability Income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR At the time of this ad, the position pays $18 per hour. Historically, it pays $17 per hour. Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between. The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services. NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.

Job DescriptionBenefits/Perks • Flexible Scheduling, • Career Advancement Opportunities, • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skills, • Must have open availability for hotel needs 3p-11p 11p-7a shifts, • Must be able to work weekends

Job Description * APPLY ONLY IF YOU ARE GOING TO SHOW UP FOR AN INTERVIEW* * SMALL INDEPENDENT HOTEL ONLY 48 ROOMS* Must be professional and dress professional uniform shirt is required We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. *Hiring All shifts morning shifts 6am-2pm AND 2nd shift 2pm-10pm 10pm-6am Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, • Upsell additional facilities and services, when appropriate, • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Excellent communication and organizational skills

Job Description The Homewood Suites by Hilton-Phoenix Airport South is currently seeking an experienced Front Desk Agent for our 125-room limited service hotel. Job duties include: 1.Register and process guests promptly upon arrival and departure and ensure guest and house accounts are complete and accurate. 2. Balance and audit for accuracy room revenue, suite shop revenue, cashier's reports, and guest and house accounts and telephone revenue. 3. Complete all credit card transmittals, direct bills, and no-show billings for the day. Run final night audit and associated reports relevant to daily revenues. 4. Perform all Guest Service Agent functions as required. Book room reservations, answering and expedite hotel phone calls. 5. Receive guest requests and/or complaints and ensure that appropriate actions have been taken through call-back procedures. Qualifications: Front desk experience in a hospitality/hotel environment a plus. Must maintain a professional appearance and a cordial attitude towards all guests and staff. Must be people oriented and able to work independently or with others as needed. Must be able to follow written and/or oral directions in English. Email resumes or apply in person at Homewood Suites by Hilton 4750 E Cotton Center Blvd Phoenix AZ 85040 Resumes may be faxed to 602-470-2102 Attention: General Manager Company DescriptionHenderson Hospitality loves their employees! We are a smaller company and love being a family. We enjoy coming to work every day and want the same from each person we bring in.Henderson Hospitality loves their employees! We are a smaller company and love being a family. We enjoy coming to work every day and want the same from each person we bring in.

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skills

Job DescriptionDescription: Our team is looking to add an upbeat Front Desk Agent (Full-Time) to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job Description Hilton Phoenix Airport - 2435 S 47th Street Phoenix, AZ 85034 JOB SUMMARY The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS Education & Experience: • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience required., • Customer Services experience preferred. Physical requirements: • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift. General Requirements • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs. Fundamental Requirements • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards., • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable)., • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner., • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms., • Review Front Office log and Trace File daily., • Answer inquires from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner., • Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a bucket check, room rate verification report, and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with safe deposit boxes.

Job Description Scope of Position: The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest’s stay. Position Responsibilities and Qualifications: Education & Experience: · High School diploma or equivalent and some customer service experience preferred. · Strong Computer skills and financial knowledge required. · Valid Driver’s License for appropriate state and MVR in good standing. Physical Demands: · Long hours sometimes required, including nights and weekends. · Light Work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to be on your feet throughout the entire shift. Required Competencies: · Must be able to convey information and ideas clearly, both oral and written. · Must work well in stressful, high-pressure situations. · Must be able to evaluate and select among alternative courses of action quickly and accurately. · Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. · Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. · Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need. · Must be able to prioritize departmental functions to meet due dates and deadlines. · Must be able to work with and understand financial information and data, and basic arithmetic function

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Vision insurance Job Summary Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: • Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members., • Address all guest concerns and ensure follow up is complete, • Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations., • Highly organized., • Must possess a thorough knowledge of guest service and satisfaction., • Requires good communication skills, both verbal and written., • Most tasks are performed in a team environment with the employee acting as a team leader., • Must possess basic computational ability., • Medical, Dental, and Vision options for full-time employees, • Paid time off and 401(k) for full-time employees, • All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels, • Regular opportunities for bonuses, • $250 referral bonus for you and a referred associate, • DailyPay: access to your already earned wages before payday, • Opportunities for upward mobility and growth within the company

Job DescriptionDescription: Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience. At Sanctuary, our people are at the heart of everything we do. Guided by our Vision and Mission, we deliver luxurious, effortlessly elegant experiences by being adaptive, present, and engaged for both our guests and one another. Our culture is built on service, respect, teamwork, integrity, trust, and ownership—while always remembering to have fun. We are committed to developing our team members, encouraging collaboration, and supporting career growth in an inspiring hospitality environment. JOB SUMMARY This position contributes to Sanctuary success by greeting and registering guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to exceed our superior standards. JOB FUNCTIONS Note: the following duties and responsibilities are not all-inclusive. • Greet guests immediately with a friendly and sincere welcome using a clear and positive voice., • Listen carefully to requests to ensure understanding; respond with appropriate action and provide accurate information such as outlet hours and local attractions., • Complete registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate., • Make appropriate selection of rooms based on guest needs., • Prepare reports daily and distributes to all necessary departments., • Run back-up reports and keep all reports up to date., • Provide room keys and/or special packages as appropriate., • Create new reservations and make changes to existing reservations as needed., • Communicate with other departments on guest requests to ensure all guest needs are met., • Verify and imprint credit cards for authorization using electronic acceptance methods., • Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler’s checks, and other forms of payment., • Perform accurate, moderately complex mathematical functions using a calculator., • Post charges to guest rooms and house accounts using the computer., • Promptly answer the internal and external telephone calls using positive and clear communication in a courteous and friendly manner., • Retrieve mail, small packages and facsimiles for guests as requested., • Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, research and attempt to resolve the problem within the established guidelines, may include turning problem over to supervisor., • Remain calm and alert especially during emergency situations and heavy resort activity., • Summon bell staff for assistance to escort guests to their rooms as appropriate. The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. • Ability to maintain a pleasant disposition and work smoothly in a high stress work environment., • Solid interpersonal skills and positive attitude is a must., • Computer experience needed, preferably with Opera PMS., • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error., • Ability to stand continuously to perform essential job functions., • Clear, articulate telephone voice and excellent/professional communication skills required, • Ability to listen effectively, to speak and write English clearly., • Ability to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts., • Will be cross trained in different aspects of position and must be easily adaptable to shifting of workloads and specific tasks as operational ends dictate., • Detail oriented., • Hearing and visual ability to observe and detect signs of emergency situations. Education • Hotel/resort reservation or front desk experience preferred., • Computer experience needed, preferably with Opera PMS.

Job Description What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the resort in the resort's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of suites, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of suite and/or has a bell person accompany him/her, • Assist guests with check-out including, but not limited to, ensuring suites and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards, • Demonstrate a thorough knowledge of hotel information including, but not limited to, suite categories, suite rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries, • Use up-selling techniques to promote resort services and facilities and to maximize suite occupancy, • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner, • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job DescriptionDescription: Life as a Front Desk Agent (PM Shift): As a Front Desk Agent with Superhost Hospitality at Everhome Suites Glendale, you are the face of our establishment, providing exceptional service to our guests. Your responsibilities include: • Greeting guests upon arrival and ensuring a smooth check-in process., • Assisting guests with inquiries, providing information about hotel facilities, services, and local attractions., • Handling reservations, cancellations, and guest inquiries with professionalism and efficiency., • Managing and resolving guest concerns or issues promptly and courteously. We are seeking an individual with the following attributes: • Communication Skills: Excellent verbal and written communication skills., • Customer Service: A passion for delivering outstanding customer service., • Problem Solving: Ability to handle guest issues with tact and diplomacy., • Must be able to commute. In your initial phase, you will undergo comprehensive training to familiarize yourself with our hotel systems and procedures. Working closely with your team, you'll gain hands-on experience in managing guest interactions, handling reservations, and resolving issues. You'll contribute to creating a positive and welcoming atmosphere for our guests. The Perks of Working for Us: • Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions., • Exclusive travel discounts at our hotel partners and franchises worldwide., • Participation in our Wellness program to support your overall well-being., • On-demand pay opportunities for instant access to earnings between paychecks., • Access to a leadership development program and diverse growth opportunities. Join our Superhost Hospitality team dedicated to delivering exceptional dining experiences. Submit your application online. Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace. About Superhost Hospitality: People Focused. Performance Driven. With over 40 years of industry expertise, Superhost Hospitality is committed to Corporate Excellence and Social Responsibility. Our portfolio of dynamic assets, associated with industry-leading brands, prioritizes unwavering service commitment. This approach ensures customer loyalty, attracts exceptional associates, and positions us as a top performer in the industry. Our people-centric culture focuses on attracting, developing, and retaining the best talent, fostering a great work experience, and supporting career advancement. Join us on a journey that values people and drives outstanding performance. Requirements:

Job Description Position: BDC Receptionist Employment: Full-time, hourly Location: Phoenix, AZ Start Date: ASAP About Us: Courtesy Automotive Group is a family-owned and operated business since 1955. At Courtesy, we are more than just a dealership – we are a trusted automotive partner dedicated to providing an exceptional experience to our customers. With a proud legacy spanning several decades, we are committed to delivering excellence in every aspect of the automotive journey. We believe in transparency, customer satisfaction, and fostering a positive environment for both our team members and clients. Job Summary: We are seeking an organized and customer-focused BDC Receptionist to join our team at Courtesy Chevrolet As the first point of contact for our customers, you will play a crucial role in creating a positive and welcoming experience. This position supports the dealership's Business Development Center (BDC) by handling inbound and outbound communications, scheduling appointments, and ensuring seamless customer service. At Courtesy, we see this role as a stepping stone to growth within our organization. With hard work and dedication, this position offers the opportunity for advancement to a BDC Agent, where you’ll play a more integral role in sales and service operations. Key Responsibilities: • Answer incoming phone calls and emails promptly and professionally, directing inquiries to the appropriate department., • Manage appointment updates for service departments to ensure efficiency and maximize customer satisfaction., • Conduct outbound follow-up calls, assist service advisors in relaying information to customers, and follow up on missed appointments., • Maintain accurate customer records in the dealership's CRM system., • Provide information to customers regarding dealership services, promotions, and events., • Collaborate with service managers and service teams to support customer needs and optimize operations., • Perform general administrative tasks such as filing, data entry, and maintaining an organized front desk area. Qualifications: • High school diploma or equivalent required., • Previous receptionist or customer service experience, preferably in an automotive setting, is a plus., • Strong communication skills (verbal and written) and a customer-oriented attitude., • Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, Outlook)., • Ability to multitask and prioritize in a fast-paced environment., • Professional appearance and demeanor., • Bilingual skills (Spanish/English) are a plus but not required. What We Offer: • Competitive compensation., • PTO, • Employee discounts., • Comprehensive benefits such as health, dental, and vision insurance., • Company-sponsored life insurance., • 401(k) retirement savings plan., • Opportunities for career growth and advancement., • Values-driven culture built on professionalism, integrity, and a fun family atmosphere., • $16 hr Apply With Us: If you are ready for a rewarding career and opportunities for career growth and advancement, then consider joining the Courtesy Automotive Group family. Be a part of a winning team and outstanding culture, apply with us today. We hire the best and brightest from all races, nationalities, and sexes. We don’t make decisions based on any protected characteristic.

Job Description Why The Global Ambassador * Competitive compensation * Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more * Paid time off eligibility for those working 32+ hours per week * A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives Who We Are Hospitality refined for a global mindset. The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination. Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the World and Condé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing. What You’ll Do · Play a key role in providing excellent customer service to guests · Welcome arriving guests and provide them with assistance throughout their stay · Responsible for the check-in and check-out processes and maintaining accurate guest information · Monitor occupancy levels and suggest upgrades on an ongoing basis · Have a friendly personality and be willing to go the extra mile to ensure guest satisfaction · Excellent communication and interpersonal skills to ensure satisfaction and take corrective action if needed. · Proven ability to manage multiple tasks while maintaining a high level of customer service · Previous experience in a customer service role, preferably in the hospitality industry is an asset · Assist with arranging hotel guest transportation, restaurant reservations, off or onsite activities and itineraries · Provide expert recommendations based on guest interests and obtain guest information to ensure full satisfaction Qualifications · At least 1+ year of front desk or guest service experience · Minimum High school degree or equivalent · Excellent verbal communication and customer service skills · Basic computer literacy and knowledge of hotel software · Ability to work varied shifts including overnights, weekends, and holidays The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $16 - $18 hourly Responsibilities: • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information, • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests, • Perform regular bookkeeping duties: make sure hotel guest information is current and correct, • Field customer complaints when necessary, • Connect with the housekeeping department to ensure guest accommodations are readyQualifications:, • Working knowledge of Microsoft Office and reservation management systems, • Has experience answering telephone calls and troubleshooting stressful situations, • High school diploma, GED, or equivalent, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills, • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferredAbout Company Where timeless classics are woven with modern details. Where business meets pleasure. Even when travelers are global, they can experience the local. As a member of the team, you will become part of our united community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine, and approachable environment, join our team. In joining Fairfield, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Job Description JOB SUMMARY The Guest Experience Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS Education & Experience: • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience required., • Customer Services experience preferred. Physical requirements: • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift. General Requirements • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management. DUTIES & FUNCTIONS Fundamental Requirements • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards., • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable)., • Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner., • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms., • Review Front Office log and Trace File daily., • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner., • Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a room rate verification report and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with making reservations/recommendations to local restaurants, attractions, and events., • Assist guests with any planning and purchasing any special requests.

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: • Greet and register guests in a friendly manner, • Assist in taking reservations, pre-registrations, and room blocking, • Assist large groups upon arrival, • Assist guests in finding dining, shopping, and other "hidden gems" nearby, • Be the first to handle and resolve guest issues, • Process payments according to procedure, • Upsell additional facilities and services, • Performs all check-out tasks, • Ensure all cash, checks, and credit card balances at the end of each shift, • Answer questions and cater to any guests needs, • Communicate internally with other departments when necessary to resolve a guest concern or request, • High school Diploma or equivalent, • Hotel Front Desk experience preferred, • Experience with hotel reservations software, • Experience with Microsoft Windows, • Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction, • Positive, upbeat demeanor, • Excellent communication and organizational skills, • Team-oriented, • Ability to stand for 8 hours at a time, • Competitive salary, • Annual review with increase potential, • 401k program with company match Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient., • Lead with Heart - Be kind, passionate and hospitable., • Be Accountable - Take ownership and deliver results., • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.

Job Description Join the dynamic team at Luisa Samuel - State Farm Agency, where your passion for helping others will shine as a Customer Service Receptionist. Located in the heart of Phoenix, Arizona, we pride ourselves on providing exceptional service within our local community. This is a unique opportunity to be the welcoming face and friendly voice that greets our valued clients, ensuring each interaction leaves a lasting positive impression. Your role will be central to our mission of delivering outstanding customer service, as you actively support and assist the team in addressing inquiries, scheduling appointments, and managing correspondence efficiently. Our agency thrives on creating an inviting atmosphere where clients feel valued and our team feels inspired. If you're ready to be a key player in a supportive, engaging environment where your contributions are acknowledged, join us at Luisa Samuel - State Farm Agency. We're excited to meet you! Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Hands on Training Career Growth Opportunities Retirement Plan Birthday Off Professional Development Opportunities Long-Term Career Growth Mentorship with Established Agent Team Building Activities Pizza on Friday Responsibilities Front Desk Management: Greet clients and visitors with a warm and inviting demeanor while managing front desk operations, including scheduling and appointments. Customer Support: Provide efficient and courteous customer service by answering phones and addressing inquiries in a timely manner. Documentation: Maintain and organize client records and paperwork as required, ensuring they are accurate and up to date. Office Coordination: Assist with office administrative tasks including mail distribution, order supplies, and maintain office cleanliness. Team Assistance: Collaborate with team members to support their administrative needs and contribute to a harmonious work environment. Requirements Experience: A minimum of 1 year of customer service or receptionist experience preferred. Communication Skills: Excellent verbal and written communication skills are essential. Organizational Skills: Strong ability to multitask and manage time effectively. Attention to Detail: Accurate data entry skills and meticulous attention to detail. Professionalism: Maintain a courteous and professional demeanor at all times. Problem-Solving: Ability to handle customer inquiries and resolve issues promptly and efficiently. Technology Skills: Proficiency in Microsoft Office and familiarity with customer relationship management (CRM) systems. Team-Oriented: Ability to work collaboratively within a team to achieve business goals.

Job Description Join Our Team as an Experienced Front Desk Agent – Phoenix, AZ We are seeking a professional and customer-focused Front Desk Agent with prior experience to join our hospitality team in Phoenix, Arizona. As the first point of contact for guests, you will play a key role in creating a welcoming and memorable experience. Position: Front Desk Agent (Experienced) Location: Phoenix, Arizona Responsibilities: * Greet and assist guests with check-in, check-out, and reservations. * Provide exceptional customer service and respond promptly to guest inquiries. * Handle payments, billing, and accurate recordkeeping. * Coordinate with housekeeping and maintenance to ensure rooms are guest-ready. * Resolve guest concerns with professionalism and efficiency. * Maintain a clean and organized front desk area. Requirements: * Previous front desk or hotel customer service experience required. * Strong communication and interpersonal skills. * Ability to multitask and remain calm under pressure. * Proficiency with hotel management systems (PMS) is a plus. * Professional appearance and positive attitude. * Flexible availability, including evenings, weekends, and holidays. What We Offer: * Competitive pay * Supportive team environment * Opportunities for career advancement in hospitality * Recognition for excellent performance If you have a passion for customer service and the experience to deliver top-quality guest relations, apply today and become part of our team in Phoenix, AZ.

Job DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!Compensation: $17 - $17.95 hourly Responsibilities: • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests, • Perform regular bookkeeping duties: make sure hotel guest information is current and correct, • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information, • Mitigate customer complaints as needed, • Work with the housekeeping staff to ensure rooms are ready for new guestsQualifications:, • Has experience answering telephone calls and troubleshooting stressful situations, • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills, • Has previous experience or working knowledge of Microsoft Office and reservation management systems, • Must have graduated high school, received a GED or equivalent, • 1+ year of hotel industry experience or related job preferred About Company Everhome Suites Glendale

Job Description The Westin Tempe is looking for a PT - Front Desk Agent to join our amazing Front Office Team! Hours/Shifts - AM/PM availability - including weekends and holidays Summary of Benefits Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels Flexible Schedules Career Growth & Development Insurance Benefit Available for both Full Time and Part Time Team Members 401k Plan and Company Match Program Vacation Pay / Sick Pay – Full Time and Part Time Team Members Holiday Pay – Full Time Team Members Amazing Recognition Programs/Giving Back – Community Outreach Tuition Reimbursement At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. Front Desk Agent takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. A Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and checking guests out at the end of their stay - all while striving to deliver outstanding guest experience. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!Compensation: $16.00 - $18.00 hourly Responsibilities: • Perform additional bookkeeping, administrative, and accounting procedures as required, • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Make sure every hotel guest has a pleasant stay, • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel managementQualifications:, • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required, • Some college is preferred but a high school diploma or equivalent is required, • Computer proficiency is required; experience with accounting or reservation software is preferred, • Excellent customer service and communication skills are required, • Overnight shift; requires flexible hoursAbout Company Where timeless classics are woven with modern details. Where business meets pleasure. Even when travelers are global, they can experience the local. As a member of the team, you will become part of our united community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine, and approachable environment, join our team. In joining Fairfield, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Job Description JOB SUMMARY The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS Education & Experience: · College course work in related field helpful. · Experience in a hotel or a related field preferred. · High School diploma or equivalent required. · Computer experience required. · Customer Services experience preferred. Physical requirements: · Flexible and long hours sometimes required. · Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Ability to stand during entire shift. General Requirements · Maintain a warm and friendly demeanor at all times. · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. · Attend all hotel required meetings and trainings. · Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. · Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. · Must be able to cross-train in other hotel related areas. · Must be able to maintain confidentiality of information. · Must be able to show initiative, including anticipating guest or operational needs. · Perform other duties as requested by management. DUTIES & FUNCTIONS Fundamental Requirements · Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. · Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). · Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. · Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. · Review Front Office log and Trace File daily. · Answer inquires from guests regarding restaurants, transportation, entertainment, etc. · Follow all cash handling and credit policies. · Be aware of all rates, packages and special promotions as listed in the Red Book. · Be familiar with all in-house groups. · Be aware of closed out and restricted dates. · Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. · Be familiar with hospitality terminology. · Have knowledge of emergency procedures and assist as needed. · Handle check-ins and checkouts in a friendly, efficient and courteous manner. · Use proper two-way radio etiquette at all times when communicating with other employees. · Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. · Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. · Be able to complete a bucket check, room rate verification report, and housekeeping report. · Balance and prepare individual paperwork for closing of shift according to hotel standards. · Maintain and market promotions and guest programs. · Maintain a clean work area. · Assist guests with safe deposit boxes.

To Become a Guest Services Agent at MVW: Available to work various shifts, holidays, and both weekend days. As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Co

Sereno Canyon is excited to announce the exceptional career opportunity of Front Desk Agent. Key Responsibilities of the Front Desk Agent:. Minimum Qualifications for the Front Desk Agent:.

The Front Desk Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction.

Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.They are empowered to move a

Omni Tempe Hotel at ASU is seeking a professional and courteous Front Desk Agent to provide our guests with outstanding service. Previous hotel front desk experience is strongly preferred.

Fully comprehending and being able to operate all relevant aspects of the Front Desk computer system. Greeting and welcoming all guests approaching the Front Desk in accordance with Highgate Hotel standards. Reviewing Front Office log and Trace File daily.

Previous hotel front desk experience is strongly preferred. Montelucia Resort And Spa Front Desk Agent. Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay.

Join Our Team as a Front Desk Agent. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospit

Omni Tempe Hotel at ASU is seeking a professional and courteous Front Desk Agent to provide our guests with outstanding service. Previous hotel front desk experience is strongly preferred.

Courtyard By Marriott Scottsdale Old Town Guest Experience Expert.Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to deliver a wide range of services that g

This role supports the smooth operation of the front office and guest services department, ensuring seamless check-in/check-out experiences, accurate billing, and responsive assistance.

Hotel Front Desk Agent - PM Shift.

Assists other Front Desk Personnel when need.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel

Potential Career Paths: Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all p

Greeting and welcoming all guests approaching the Front Desk in accordance with Highgate Hotel standards. Fully comprehending and being able to operate all relevant aspects of the Front Desk computer system. The Guest Service Agent is responsible for providing attentive, courteous and efficient serv

SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations/ppThe core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Spotless Cleanliness/pullis

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Welcome to a professional environment within P

The Westin Tempe is looking for a PT - Front Desk Agent to join our amazing Front Office Team!. A Front Desk Agent is responsible for greeting and registering guests, providing prompt and courteous service, and checking guests out at the end of their stay - all while striving to deliver outstanding