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Job Description We are looking for a night auditor that has experience in hotels. If you have experience with accounting, the IHG brand or Opera PMS it is preferred. Must be able to work weekends and holidays. Flexibility is necessary. Physical Requirements: Must be able to stand for 8 hour shift. Walking and climbing stairs required. Position requires occasional stooping, bending and lifting of up to 50 lbs. May assist guests with luggage on occasion. Working hours: 11 p.m. to 7 a.m. but may vary depending on hotel occupancy. Ability to work weekends required. May have occasional overtime during special events and full occupancy. Job Duties: • Performs check in and check out of guests. Receives payments and allows for proper discounts when applicable., • Answers hotel switchboard and forwards calls appropriately., • Serves as information agent for hotel guests and handles problems and requests as they arise., • Responsible for making reservations and ensuring all booking, rate, and cancellation policies are accurately quoted to guest., • Audits all accounts to ensure they are in balance. The audit includes city ledger, reservation deposits, credit card accounts and room/restaurant charges., • Posts room, tax revenues, and no shows. Prepares final report of all accounts., • Responsible for counting bank at the beginning and end of shift to ensure the bank is accurately accounted for., • Responsible for making regular deposits in accordance with the hotel’s deposit procedure., • Serves as manager on duty during shift., • Other duties as assigned by Guest Service Mgr or as business and demand dictates.Qualifications and Skills needed:, • Position requires high school diploma or equivalent, • Clerical and cash handling experience required., • Prior hotel front desk experience required., • Must be computer and keyboard proficient., • Must have excellent verbal communication skills., • Excellent customer service skills., • Enthusiastic, out-going personality and interpersonal skills., • Department: Front Desk, • Supervisor: Guest Service Manager

Job Description Working hours: 11 p.m.- 7 a.m. 1.Responsible for checking in and checking out guests, receiving payments, handling guest complaints, and serving as an information agent for guests. 1. Responsible for making reservations and ensuring all booking, rate, and cancellation policies are accurately quoted to guest., 2. Audits all accounts to ensure they are in balance. This includes: city ledger, deposits, credit card accounts, and room charges., 3. Posts room, tax revenues, and no shows. Prepares final report of all accounts., 4. Other duties assigned by Front Desk Manager as business and demand dictates

Job Description We are looking for a Guest Service Representative that has experience specifically in hotels. If you have IHG brand or Opera experience it is preferred. Schedule flexibility is a necessity. Has to be available to work holidays and weekends. Please see below for the job description. If you you fit these requirements, attach your resume. We will reach out to you if we are interested in you as a candidate. Physical Requirements: Must be able to stand for 8 hour shift. Walking and climbing stairs required. Position requires occasional stooping, bending and lifting of up to 50 lbs. May assist guests with luggage on occasion. Working hours: Will vary dependent on hotel occupancy. Shift work - days and hours may vary from week to week. Ability to work weekends required. May have occasional overtime during special events and full occupancy. Schedule will be dictated by Guest Service Mgr. Job Duties: • Performs check in and check out of guests. Receives payments and allows for proper discounts when applicable., • Answers hotel switchboard and forwards calls appropriately., • Serves as information agent for hotel guests and handles problems and requests as they arise., • Responsible for making reservations and ensuring all booking, rate, and cancellation policies are accurately quoted to guest., • Responsible for the delivery of mail, packages, and messages to guests., • Responsible for counting bank at the beginning and end of shift to ensure the bank is accurately accounted for., • Responsible for making regular deposits in accordance with the hotel’s deposit procedure., • Other duties as assigned by Guest Service Mgr or as business and demand dictates.Qualifications and Skills needed:, • Position requires high school diploma or equivalent, • Clerical and cash handling experience required., • Must be computer and keyboard proficient., • Must have excellent verbal communication skills., • Excellent customer service skills., • Enthusiastic, out-going personality and interpersonal skills., • Department: Front Desk, • Supervisor: Guest Service Manager

Job Description Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Compensation: $14.50 - $15.75 hourly Responsibilities: • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide the correct keys and room numbers, • Take incoming calls, online and in-person room booking requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests, • Connect with the housekeeping department to ensure guest accommodations are ready, • Bookkeeping: keep accurate records of all hotel guest account information, • Handle customer complaints as necessary, • Verify, audit, and reconcile all financial records, such as room charges, cash drawer activity, credit card transactions, final bill preparation, and occupancy percentages, • Complete additional bookkeeping, administrative, and accounting procedures as requested, • Prepare and distribute daily, weekly, and monthly reports to the general manager, department heads, and hotel management, • Ensure all guests feel they are having an exceptional experience at the property, • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Qualifications: Must be Available on Weekends Excellent time management skills, organizational skills, customer service skills, and interpersonal skills Working knowledge of Microsoft Office and reservation management systems Must have graduated from high school, received a GED, or equivalent 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Well-versed in taking telephone calls and handling stressful situations High school diploma or equivalent required; some college preferred Outstanding communication skills and excellent customer service skills are required Proficiency with computers is required; experience with reservation and accounting software is desired Experience in the hospitality industry or guest services is preferred, but not required Requires a flexible schedule that allows for overnight shift hours About Company Fairfield Inn Tallahassee North is a structured and organized establishment that takes pride in the service we provide to our guests. We strive to ensure that every guest is happy, all the while maintaining a healthy work environment. The care for our guests unifies the staff and gives purpose to every staff member. We focus on celebrating our successes and improving the operational process with feedback from our guests. We treat one another with respect, offer abundant communication, and work as a team to accomplish our most important goal: heightened Guest Satisfaction and efficient operations. Management is always available to assist the staff in professional pursuits or personal endeavors by providing resources and helping to accomplish goals.

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team.You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest.You will bring excellent communication skills and

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional st

SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations. All areas, both front and back of the house, should be kept clean and well-organized.

Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation: $14 - $16 hourly Responsibilities: • Communicate with housekeeping to make sure guest rooms are ready, • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information, • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date, • Handle customer complaints as necessary, • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests Qualifications: • Has experience answering telephone calls and troubleshooting stressful situations, • Has previous experience or working knowledge of Microsoft Office and reservation management systems, • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred, • High school graduate, GED recipient, or equivalent, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills About Company Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation: $15 hourly Responsibilities: • Bookkeeping: keep accurate records of all hotel guest account information, • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs, • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information, • Work with the housekeeping staff to ensure rooms are ready for new guests, • Mitigate customer complaints as needed Qualifications: • Exhibits working knowledge of Microsoft Office and reservation management systems, • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills, • Well-versed in taking telephone calls and handling stressful situations, • High school graduate, GED recipient, or equivalent About Company Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

Job DescriptionThe Holiday Inn Express Tallahassee I-10 E is looking to hire an energetic Front Desk Agent to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing the cash at the end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient in operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success, you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: • Greeting and thanking guests sincerely and in a friendly manner., • Checking guests in on arrival and out on departure., • Posting charges to the appropriate guest accounts., • Anticipating and addressing guests' needs, and resolving their problems and complaints., • Assisting guests with disabilities., • Operating the switchboard and assisting with inquiries., • Assisting the reservations manager with taking reservations., • Collaborating and communicating with other internal departments to ensure guest satisfaction., • Complying with company procedures and safety policies., • Performing duties on a daily checklist. Front Desk Agent Requirements: • High school diploma or suitable equivalent., • 1+ years Front Desk Agent experience preferred., • Well-groomed, professional appearance., • Outstanding written and verbal communication skills., • Team player., • Physically agile and able to stand for extended periods., • Available to work shifts, over weekends and on public holidays.