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Job DescriptionDescription: As our Bartender / Front Desk Agent, you will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. To succeed in this position, you should have an engaging and friendly personality, be efficient, observant, and knowledgeable. This position may require flexible scheduling availability. Requirements: Job Requirements: • Be readily available and approachable for all guests while always extending professionalism, • Check-in/Check-out hotel guests, • Process all payments according to established hotel requirements, • Provide information and assistance to all guests and vendors, • Prepares all necessary reports during each shift for the managemen team, • Know local health and safety codes and regulations that apply to the hotel, • Ensure the bar service space remains well-stocked at all times, • Receive beverage orders and directing these to the kitchen, as needed, • Cleaning and sanitizing table, countertops, and floors after each service, • Collect payment for all transactions or charge transactions to guest accounts according to the IHM policy, • Prepare and serve classic and innovative drinks while following all company, local, and state guidelines, • Validate customers' IDs and monitor all beverage consumption in order to address severe intoxication Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member of the Month, Quarter, and Year recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job DescriptionWrite Your Next Chapter with Story Homes At Story Homes, we don’t just do real estate—we create opportunities. We’re a fast-growing wholesale investment brokerage built by experienced professionals who connect motivated sellers with investors looking for off-market, deeply discounted, and high-potential properties. Our agents are the heart of the operation—helping homeowners move on, helping investors find their next project, and helping themselves build a career with no ceiling. About the Role As an Acquisition Agent, you’ll be the dealmaker at the front lines—prospecting, negotiating, and acquiring discounted off-market single-family homes throughout California. You’ll work with motivated sellers, present opportunities to investors, and collaborate closely with our in-house team to close fast and close strong. This is a hybrid position, with in-office collaboration highly encouraged to accelerate learning, improve deal flow, and foster team culture. Requirements • Active California Real Estate License (Required), • Previous experience in acquiring/purchasing off-market investment properties, • Strong communication (and follow-up abilities), negotiation, and problem-solving skills, • A self-starter mindset and hunger for success, • Team-oriented with a collaborative spirit, • Tech-savvy and comfortable with CRMs, comparables, and virtual tools, • Proven ability to generate and convert leads Key Responsibilities • Prospect daily using calls, texts, emails, and networking to generate leads and uncover motivated sellers, • Make cold calls to property owners and agents to identify off-market acquisition opportunities, • Evaluate properties like an investor—run comps, assess renovation potential, and determine investment viability, • Negotiate purchase terms with sellers and agents to secure favorable deals, • Utilize company funds to present strong all-cash offers that close quickly and create competitive leverage, • Guide sellers through the acquisition process, building trust and delivering a smooth experience, • Build long-term relationships with homeowners, investors, agents, and vendors, • Present investment opportunities to internal stakeholders and investor clients, • Maintain detailed records of leads, conversations, and transactions in our CRM system, • Collaborate with acquisitions, dispositions, and finance teams to ensure smooth transactions, • 100% commission-based compensation with no cap, • Performance bonuses for hitting key milestones, • Fast commission payouts – get paid quickly after closing, • No desk fees – use our office space for free, • Hands-on training & mentorship from seasoned investors and dealmakers, • Flexible schedule with in-office support, • Real career growth in a high-volume, high-opportunity environment What You’ll Learn • How to analyze and structure real estate investment deals, • Expert-level negotiation and relationship-building techniques, • The real-world ins and outs of wholesaling, investor psychology, and market cycles, • How to grow a high-volume real estate business with systems, speed, and skill Ready to Start Your Next Chapter? Your real estate career is a story in progress—and this chapter could be your best yet. Apply now to join Story Homes and help turn properties into possibilities. DRE# 02247689, Clean Slate CA, Inc.

Job DescriptionAbout the Role: The Plaza Attendant is one of the most visible and engaging roles at the historic Hacienda Hotel Old Town. This position combines the warmth of a host, the helpfulness of a bell attendant, the professionalism of a front desk agent, and the versatility of a true hospitality ambassador. Stationed in the heart of our hillside property, the Plaza Ambassador ensures that every guest feels welcomed, supported, and appreciated while maintaining the charm, cleanliness, and beauty of our multi-building property. The Plaza Attendant assists with arrivals, departures, transportation, room escorts, guest inquiries, and cross-departmental support-embodying WS Management's Outrageous Hospitality in every interaction. The Attenadant models WS Values-Integrity, Respect for All, Empowerment, Kindness, Creativity, and Results Orientation) and supports the Three P Philosophy: People, Profit & Planet by protecting assets, elevating guest satisfaction, maintaining a sparkling environment, and supporting operational efficiency across departments. Key Responsibilities: Deliver Outrageous Hospitality Provide a warm, personalized welcome to every guest entering the plaza or lobby area. Offer local knowledge, property insight, and helpful guidance. Engage guests with friendliness, proactive support, and enthusiasm. Guest Concierge & Bellman services Assist guests with luggage, storing, retrieving, and transporting belongings safely. Escort guests to rooms across our nine hillside buildings, ensuring a smooth orientation. Provide umbrellas, directions, and support navigating stairs and pathways. Provide local Recommendations and suggestions. 3. Front Desk & Guest Service Support Assist with check-ins/outs, room key assistance, reservations, and general inquiries. Support line flow during peak periods and help resolve guest concerns with care. Communicate guest issues, special requests, and follow-up needs to leadership. Plaza Appearance & Cleanliness Maintain the signature charm of the property's plaza by sweeping, wiping tables, high-dusting, and keeping public spaces sparkling. Clean exposed windows, doors, railings, and fixtures. Use the ABC Rule (Always Be Cleaning) at all times. Light Maintenance & Safety Checks Perform minor tasks such as replacing light bulbs, cleaning spills, and reporting hazards. Conduct plaza walkthroughs to identify maintenance needs and communicate promptly. Ensure walkways, stairs, and guest areas remain safe and clutter-free. Cross-Departmental Support Assist Housekeeping with linen delivery, room checks, or supply transport. Support Laundry with folding or transport during slow times. Assist Maintenance by reporting issues and supporting light tasks. Jump in to help wherever needed to maintain smooth operation. Qualifications: Prior hospitality or guest service experience required; hotel front desk, bell, or driver experience preferred. Ability to walk, stand, climb stairs, and lift up to 40 lbs. throughout the shift. Friendly, upbeat personality with excellent communication and problem-solving skills. A team player with initiative-someone who's not afraid to jump in and help wherever needed. Available nights, weekends, holidays. The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, or other protected class. Those who are ineligible to work in the United States will not be considered.

Island Hospitality Management - - Responsibilities: Check-in/Check-out hotel guests; Process all payments according to established hotel requirements; Provide information and assistance to all guests and vendors; Prepares all necessary reports during each shift for the management team; Maintain security and safety (e.g., locking doors after hours)

Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front O

Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions,

Ensure the front desk area remains clean, organized, and professional at all times. Front Desk Agents are expected to maintain the highest standards of service and professionalism representative of the Outset Collection by Hilton brand experience. The Front Desk Agent is responsible for delivering e

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. Join Our Team as a Front

To further explore the Front Desk Agent opportunity, click.

Whether you're welcoming guests at the front desk, preparing vibrant cuisine at Sea & Sky, or working behind the scenes to create seamless operations, you're contributing to something truly special. Controls cash transactions at the front desk and maintains complete responsibility for personal bank

In addition to checking guests in and out of our hotel, you will help manage the overall guest experience while answering questions about the hotel and surrounding areas. Employee discounts on thousands of hotels. Maintains an "Everyone Sells" vision while driving hotel revenues through upsell effor

Our family of properties includes the iconic La Jolla Beach & Tennis Club, a private oceanfront club with world-class tennis courts and direct beach access; the inviting La Jolla Shores Hotel, a beachfront getaway beloved for its relaxed coastal charm; and the internationally acclaimed Marine Room,

As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Maintain a clean and organized front desk area. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!.

Wyndham San Diego Bayside Front Desk Agent.

Front Desk Agent / Guest Service Representative. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. Minimum 3 months hospitality, general office, accounts receivable or customer service experience.

Keep front desk area clean and organized. Minimum of one (1) year in Front Desk Operations. In-depth knowledge of hotel Front Desk operations.

The Westgate Hotel is a luxury hotel providing world-class elegance in hospitality. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and pr

Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. In joining Gaylord, you join a portfolio of brands with Marriott International. At Marriott International, we are dedicated to being an equal opportun

JC Resorts -- a proven leader in the management and operation of golf and resort properties since 1971.

Curator Position at Homewood Suites Mission Valley.Homewood Suites San Diego Mission Valley/Zoo is a welcoming, team-focused place to grow your hospitality career.Our Curators enjoy a relaxed, supportive environment where having fun with guests is part of the job.With guest offerings like compliment

Our team is looking to add an upbeat Part-Time Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors.

Hampton Inn San Diego-Downtown.To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.Greet, register, and assign rooms to guests.Issue room key and

JC Resorts -- a proven leader in the management and operation of golf and resort properties since 1971.We are looking for passionate individuals, empowered to create wow moments and lasting memories for every guest, every time.As a family owned business, we treat people like family and believe in th

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front O

Maintain an organized and clean front desk area. Previous hotel front desk or customer service experience is preferred but not required. As a Front Desk Agent at Ramada Suites San Diego, you will be the first point of contact for guests, providing them with a warm welcome, efficient check-in/check-o

Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions,

Front Desk Agent ("Agente de Recepcion"). Execute the registration and checkout process at the front desk. Experience in a front desk or customer service role preferred.

The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and vi

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Island Hospitality Management - - Responsibilities: Check-in and check-out guests across both Courtyard and Moxy; Process all payments in accordance with established hotel procedures; Provide information and assistance to guests and vendors for both properties; Prepare all required reports during e

Schulte Companies - - Responsibilities: Greets guests as they arrive, focus on personal recognition; Escort VIPs to room and check them in prior to arrival; Answer the telephone within three rings with a smile and answer questions accordingly; Responsible for issued bank.Count bank at beginning and

Schulte Companies - - Responsibilities: Greets guests as they arrive, focus on personal recognition; Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed; Escort VIPs to room and check them in prior to arrival; Count bank at beginning and end o

Choice Hotels - 5975 Lusk Boulevard - Responsibilities: Greeting and engaging all guests while taking personal action to accommodate their individual needs; Reviews all guest reservations and plans their accommodation accordingly; Processes financial transactions and arranges special billing needs w

Davidson Hospitality Group - - Responsibilities: Provide exceptional customer service, creating a positive first impression for guests; Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency; Respond promptly to guest inquiries and resolve any issues or complaints with

The JOB: As a Front Desk Guest Service Agent you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests st

Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.

Job Description Perched on its own 15-acre peninsula, Loews Coronado Bay Resort is a private oasis of tranquility near San Diego. This Coronado hotel offers views of the shimmering bay waters and the San Diego skyline. Welcome to Coronado's Secluded Water Escape. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism., • Proactive with the ability to handle various tasks and adjust to changing situations., • Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests., • Obtain necessary credit and payment information from the guest., • Sell rooms in accordance with Front Desk sales strategies., • Ensure knowledge of all banquet event orders and resumes of upcoming groups and events., • Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries., • Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs., • Monitor, communicate, and respond to guest feedback to enhance service quality., • Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events., • Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music., • Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Minimum of one (1) year guest service experience in hotel hospitality preferred., • Experience with previous Property Management System, preferred Opera System., • Ability to stand and walk for long periods of time required.

Job Description Perched on its own 15-acre peninsula, Loews Coronado Bay Resort is a private oasis of tranquility near San Diego. This Coronado hotel offers views of the shimmering bay waters and the San Diego skyline. Welcome to Coronado's Secluded Water Escape. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Pet Insurance * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism., • Proactive with the ability to handle various tasks and adjust to changing situations., • Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests., • Obtain necessary credit and payment information from the guest., • Sell rooms in accordance with Front Desk sales strategies., • Ensure knowledge of all banquet event orders and resumes of upcoming groups and events., • Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries., • Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs., • Monitor, communicate, and respond to guest feedback to enhance service quality., • Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events., • Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music., • Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Minimum of one (1) year guest service experience in hotel hospitality preferred., • Experience with previous Property Management System, preferred Opera System., • Ability to stand and walk for long periods of time required.

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Flexible Scheduling, • Career Advancement Opportunities Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standards, • Responsible for multi tasking which includes market and valet services. Both are additional ways to make tips.Qualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job Description As a Front Desk Agent at Ramada Suites San Diego, you will be the first point of contact for guests, providing them with a warm welcome, efficient check-in/check-out services, and assisting them throughout their stay. Your role is vital in ensuring an excellent guest experience by delivering high-quality customer service and maintaining a positive, friendly attitude at all times. Key Responsibilities: • Guest Services:, • Greet and welcome guests upon arrival., • Handle check-in and check-out processes efficiently and professionally., • Respond to guest inquiries, concerns, and requests in a timely and courteous manner., • Provide guests with information about hotel services, local attractions, and dining options., • Manage guest reservations, ensuring accurate information and availability., • Administrative Duties:, • Process payments and maintain accurate records using the hotel’s property management system., • Answer phone calls, direct them as needed, and handle reservation inquiries., • Maintain an organized and clean front desk area., • Coordinate with housekeeping and maintenance staff to meet guest requests., • Problem-Solving:, • Address and resolve guest complaints or issues, escalating to management when necessary., • Act as a liaison between guests and hotel staff to ensure smooth communication and problem resolution., • Security and Safety:, • Monitor security and report any suspicious activity or safety concerns., • High school diploma or equivalent., • Previous hotel front desk or customer service experience is preferred but not required., • Strong communication and interpersonal skills., • Proficiency with computers and hotel property management systems (experience with Hilton’s PEP system is a plus)., • Ability to multitask, stay organized, and handle stressful situations calmly., • A friendly and positive demeanor, with a commitment to excellent guest service., • Health, dental, and vision insurance (full-time employees)., • Paid time off and holiday pay., • Employee discounts on hotel stays at Hilton-branded properties., • Opportunities for professional development and career advancement within the company.

Job DescriptionDescription: The Front Desk Agent often serves as our guests’ first and last point of contact. The Front Desk Agent is responsible for promoting an atmosphere that ensures pro-active, friendly and efficient services for our guests. The Front Desk Agent will interact with guests, resolve their issues and work to ensure all guest needs are met and expectations are exceeded. Seeking Part-time Front Desk Agent with flexible workdays and hours. ESSENTIAL DUTIES AND RESPONSIBILITIES The Front Desk Agent will be trained and utilized at either or both locations. Management may assign or reassign duties and responsibilities of this job at any time including working at Hilton Garden Inn or Homewood Suites, on different days or within the same shift. The following reflects the essential duties for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform essential duties satisfactorily with or without reasonable accommodation. Exceed Guest Expectations by: • Providing a warm welcome., • Ensuring every guest has an enjoyable and memorable experience., • Delivering consistent service., • Communicating with a smile and friendly, hospitable demeanor., • Projecting a hospitable demeanor., • Maintaining a clean and safe workspace., • Resolving guest issues and complaints immediately., • Stocking and maintaining the presentation of the suite shop and/or pavilion pantry., • Following proper cash/check/credit card/AR control procedures., • Following SOPs in all regards to the registration and billing of Guests., • Maintain confidentiality of guest’s information at all times., • Following requests by Sales Department for up-selling, marketing packages, etc., • Being in proper uniform, name badge and following appearance guidelines at all times., • Following proper key control procedure for issued keys., • Confirm group reservations and arrange personalized services for VIP guests and event attendees., • Enjoy selling/marketing the hotel in person and on the phone., • Remaining aware of any and all potential security problems and reporting them to Supervisor and/or Manager., • Following emergency procedures, Safety Data Sheet (SDS), safety precautions and safest work habits., • Perform all check-in and check-out tasks., • Handle cash, checks and credit cards in an accurate and confidential manner., • Manage on-line and phone reservations., • Respond to guests’ complaints in a timely and professional manner., • Liaise with our Housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs., • Be knowledgeable about property’s layout, facilities and services and the local area, including attractions and amenities so that you can answer questions from Guests. • Maintain updated records of bookings and payments., • Strong computer skills, able to input reservations., • Strong interpersonal skills and a present a positive attitude., • Excellent verbal communication skills., • Able to work well independently and as part of a team., • Adhere to the policies and procedures of the company., • Knows emergency procedures, safety precautions and safest work habits., • Must have a sense of urgency, be honest, be ethical, be friendly, be a problem solver and have the ability to “think on your feet”. • Able to clearly communicate to Associates, guests, vendors, Corporate Executives., • The hotel functions seven days a week, 24 hours a day. All associates must realize this and be aware that at times it may be necessary to move an associate from their preferred shift as business demands. In addition, it is understood that business and weather determine the number of hours that are worked and that some weeks may be scheduled at less than 40 hours and other weeks at more than 40 hours.

Job Description Job Summary The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities • Welcomes guests in a friendly, prompt and professional manner., • Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner., • Up-sells rooms whenever possible to maximize hotel revenue., • Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank., • Issues, controls and releases guest safe-deposit boxes., • Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up., • 1-2 years customer service experience., • Ability to stand for 8 hours, • Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks • Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates, • We offer an excellent travel discount program., • Opportunity to grow, we promote from withinExcel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Job DescriptionBenefits/Perks • Flexible Scheduling, • Career Advancement Opportunities Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standards, • Shifts are 10:15 pm - 6:15 amQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job DescriptionBenefits: • 401(k), • Dental insurance, • Opportunity for advancement, • Paid time off, • Vision insurance Job Summary The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities • Welcomes guests in a friendly, prompt and professional manner., • Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner., • Up-sells rooms whenever possible to maximize hotel revenue., • Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank., • Issues, controls and releases guest safe-deposit boxes., • Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up., • 1-2 years customer service experience., • Ability to stand for 8 hours, • Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system. Benefits/Perks • Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates, • We offer an excellent travel discount program., • Opportunity to grow, we promote from withinExcel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.

Job DescriptionBenefits/Perks • Flexible Scheduling - 1 full time and 1 part time role, • Career Advancement Opportunities Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standards, • Check out guests for Prospect Market, • Assist with valet and luggageQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job DescriptionDescription: Position Summary The Front Desk Agent is responsible for delivering exceptional guest service and creating a welcoming first impression for all guests at the hotel. This role manages guest check-ins and check-outs, handles reservations and inquiries, and ensures a seamless guest experience aligned with Hilton brand standards and the elevated hospitality experience of the Outset Collection. Key Responsibilities • Greet guests warmly and professionally upon arrival and departure, • Process guest check-ins, check-outs, room assignments, and payment transactions accurately, • Respond to guest questions, concerns, and special requests promptly and courteously, • Maintain knowledge of hotel services, amenities, local attractions, and dining recommendations, • Handle phone calls, reservations, and email inquiries in a timely manner, • Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction, • Resolve guest issues professionally and escalate concerns when appropriate, • Maintain accurate guest records and ensure confidentiality of guest information, • Balance cash drawer and complete daily shift reports, • Follow Hilton and hotel operational standards, policies, and procedures, • Support upselling initiatives including room upgrades and hotel amenities, • Ensure the front desk area remains clean, organized, and professional at all times Requirements: Qualifications • High school diploma or equivalent required, • Previous hospitality, hotel, or customer service experience preferred, • Strong communication and interpersonal skills, • Professional appearance and positive attitude, • Ability to multitask and work efficiently in a fast-paced environment, • Basic computer proficiency and experience with hotel property management systems preferred, • Flexible schedule including evenings, weekends, and holidays, • Experience with Hilton systems or similar hotel management software, • Bilingual or multilingual communication skills, • Strong problem-solving and conflict-resolution abilities, • Passion for hospitality and guest engagement, • Benefits, • Competitive hourly wage, • Hilton travel discounts and team member perks, • Health, dental, and vision insurance, • Paid time off and holiday pay, • Career growth and advancement opportunities, • Training and development programs Work Environment This position operates in a professional hotel environment requiring continuous guest interaction, teamwork, and attention to detail. Front Desk Agents are expected to maintain the highest standards of service and professionalism representative of the Outset Collection by Hilton brand experience.