Front desk agent jobs in Lexington, KentuckyCreate job alerts

Potential career paths include: Front Desk Supervisor Front Desk Manager Front Office Manager - Operations Manager-Assistant General Manager General Manager Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and process

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; mai

Front Desk Agent Opportunity At Springhill Suites Lexington.Are you outgoing with a constant smile on your face? If so, Springhill Suites Lexington has an opportunity for you!.We are currently looking for individuals to wow our guests as our Front Desk Agent!.The Front Desk Agent is responsible for

Are you passionate about creating unforgettable guest experiences?.In this role, you will be the first point of contact for our guests, setting the tone for their stay with warmth, professionalism, and efficiency.The Front Desk Agent is responsible for assisting guests with check-in and check-out, a

Kentucky poet Wendell Berry once said of his home soil, "What I stand for is what I stand on.The Manchester follows suit a handsome monument built to Lexington Kentucky's unbridled enthusiasm, warm Southern light, and full-galloped feeling.With the goal of providing a superior experience, the Front

Job DescriptionDescription: Life as a Front Desk Agent: As a Front Desk Agent with Superhost Hospitality at [Hotel], you are the face of our establishment, providing exceptional service to our guests. Your responsibilities include: • Greeting guests upon arrival and ensuring a smooth check-in process., • Assisting guests with inquiries, providing information about hotel facilities, services, and local attractions., • Handling reservations, cancellations, and guest inquiries with professionalism and efficiency., • Managing and resolving guest concerns or issues promptly and courteously., • Coordinating with other hotel departments to ensure seamless guest experiences. What We're Looking For: We are seeking an individual with the following attributes: • Communication Skills: Excellent verbal and written communication skills., • Customer Service: A passion for delivering outstanding customer service., • Problem Solving: Ability to handle guest issues with tact and diplomacy., • Team Player: Collaborative mindset to work effectively with colleagues. Additional Requirements: • Must be able to commute., • Availability for varying shifts, including evenings, weekends, and holidays. What to Expect in Your First Few Months: In your initial phase, you will undergo comprehensive training to familiarize yourself with our hotel systems and procedures. Working closely with your team, you'll gain hands-on experience in managing guest interactions, handling reservations, and resolving issues. You'll contribute to creating a positive and welcoming atmosphere for our guests. The Perks of Working for Us: • Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions., • Exclusive travel discounts at our hotel partners and franchises worldwide., • Participation in our Wellness program to support your overall well-being., • On-demand pay opportunities for instant access to earnings between paychecks., • Access to a leadership development program and diverse growth opportunities., • Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment. How to Apply: Join our Superhost Hospitality team dedicated to delivering exceptional dining experiences. Submit your application online. Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace. About Superhost Hospitality: People Focused. Performance Driven. With over 40 years of industry expertise, Superhost Hospitality is committed to Corporate Excellence and Social Responsibility. Our portfolio of dynamic assets, associated with industry-leading brands, prioritizes unwavering service commitment. This approach ensures customer loyalty, attracts exceptional associates, and positions us as a top performer in the industry. Our people-centric culture focuses on attracting, developing, and retaining the best talent, fostering a great work experience, and supporting career advancement. Join us on a journey that values people and drives outstanding performance. Requirements:

Job DescriptionDescription: Life as a Front Desk Agent: As a Front Desk Agent with Superhost Hospitality at [Hotel], you are the face of our establishment, providing exceptional service to our guests. Your responsibilities include: • Greeting guests upon arrival and ensuring a smooth check-in process., • Assisting guests with inquiries, providing information about hotel facilities, services, and local attractions., • Handling reservations, cancellations, and guest inquiries with professionalism and efficiency., • Managing and resolving guest concerns or issues promptly and courteously., • Coordinating with other hotel departments to ensure seamless guest experiences. What We're Looking For: We are seeking an individual with the following attributes: • Communication Skills: Excellent verbal and written communication skills., • Customer Service: A passion for delivering outstanding customer service., • Problem Solving: Ability to handle guest issues with tact and diplomacy., • Team Player: Collaborative mindset to work effectively with colleagues. Additional Requirements: • Must be able to commute., • Availability for varying shifts, including evenings, weekends, and holidays., • This is a part -time position with the potential to become full-time., • Sunday 7am - 11am, Monday 7am - 11am, Tuesday 7am - 3pm, and Wednesday 7am - 3pm What to Expect in Your First Few Months: In your initial phase, you will undergo comprehensive training to familiarize yourself with our hotel systems and procedures. Working closely with your team, you'll gain hands-on experience in managing guest interactions, handling reservations, and resolving issues. You'll contribute to creating a positive and welcoming atmosphere for our guests. The Perks of Working for Us: • Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions., • Exclusive travel discounts at our hotel partners and franchises worldwide., • Participation in our Wellness program to support your overall well-being., • On-demand pay opportunities for instant access to earnings between paychecks., • Access to a leadership development program and diverse growth opportunities., • Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment. How to Apply: Join our Superhost Hospitality team dedicated to delivering exceptional dining experiences. Submit your application online. Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace. About Superhost Hospitality: People Focused. Performance Driven. With over 40 years of industry expertise, Superhost Hospitality is committed to Corporate Excellence and Social Responsibility. Our portfolio of dynamic assets, associated with industry-leading brands, prioritizes unwavering service commitment. This approach ensures customer loyalty, attracts exceptional associates, and positions us as a top performer in the industry. Our people-centric culture focuses on attracting, developing, and retaining the best talent, fostering a great work experience, and supporting career advancement. Join us on a journey that values people and drives outstanding performance. Requirements:

Job Description We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation: $13 hourly Responsibilities: • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests, • Mitigate customer complaints as needed, • Work with the housekeeping staff to ensure rooms are ready for new guests, • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date, • Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment Qualifications: • Has experience answering telephone calls and troubleshooting stressful situations, • 1+ year of hotel industry experience or related job preferred, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills, • Must have graduated high school, received a GED or equivalent, • Working knowledge of Microsoft Office and reservation management systems, • PEP reservation system preferred, • Must be able to stand on your feet for 8 hours during a typical shift About Company Founded in 2005, Rolling Hills Hospitality operates 20 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Job Description The Manchester Hotel Kentucky poet Wendell Berry once said of his home soil, “What I stand for is what I stand on.” The Manchester follows suit — a handsome monument built to Lexington Kentucky’s unbridled enthusiasm, warm Southern light, and full-galloped feeling. With the goal of providing a superior experience, the Front Desk Agent is the face and voice of The Manchester Hotel, involved in all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival. This position reports directly to the Front Office Manager. We are currently accepting applications for both Part and Full-Time positions. Responsibilities: • Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information, restaurant information, and guest concerns., • Greets and completes established check-in procedures for arriving guests daily, using both manual and computerized methods, to ensure guests are satisfied and in rooms as requested., • Facilitates guest departure (check-out) daily by following established manual and computer procedures to close guest accounts and open the room for the next sell., • Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records., • Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue., • Maintains good customer relations by keeping abreast of all in-house and area functions to answer questions and concerns with timely and knowledgeable responses, in person and on the telephone., • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy., • Maintains a friendly, cheerful and courteous demeanor always., • Processes all guest mail, messages and faxes, receives, sorts, notifies and distributes to guests to ensure the information is received by the guests in the most timely and accurate method possible., • Stays up to date on gift shop merchandise, provides guests with information and processes gift shop sales., • Aids other employees and departments to contribute to the best overall performance of the department and the hotel., • Performs other duties as assigned, requested or deemed necessary by management. Qualifications: • Knows standard cash handling procedures and knowledge of computerized cash register systems., • Must be fluent in English., • Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing., • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations., • Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks., • Must pass a background check.

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionDescription: Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or Front Office Director while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy Education & Experience • At least 2 to 3 years of progressive experience in a hotel or a related field is required. High School diploma or equivalent required., • College course work in related field helpful., • Previous supervisory responsibility preferred., • Must have a valid driver's license for the applicable state., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must be able to work well in stressful, high-pressure situations, including ability to handle guest objections and disputes to satisfactory results., • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity., • Must maintain composure and objectivity under pressure., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co- workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions. Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working., • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Maintain a friendly and warm demeanor at all times., • Set the standard for guest relations at the Front Desk., • Obtain all necessary information when taking room reservations., • Monitor all V.I.P. and special guest requests., • Review Front Office log and Trace File daily., • Fully comprehend and execute all relevant phases of the front desk computer system., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Be aware of all rates, packages, and promotions currently underway., • Be familiar with all in-house groups., • Be aware of all closed out and restricted dates., • Follow and enforce all Avion Hospitality hotel credit policies., • Be able to perform all duties of Front Desk Agent., • Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed., • Maintain proper operation of the P.B.X. console and ensure that all Avion Hospitality standards are met., • Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates, be the team leader)., • Assist the G.S.M. in ensuring that associates are following and maintaining Avion Hospitality standards (i.e., answering phones, call-backs to guests, guest request log)., • Have knowledge of and assist in all emergency procedures as required., • Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner., • Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner., • Ensure that associates are, at all times, attentive, friendly, helpful and courteous to all guests, managers and all other associates., • Ensure the maximization of room revenue through Rooms Merchandising., • Answer all guest inquiries in a timely and professional nature., • Be involved in departmental meeting, planning and execution., • Help maintain productivity levels at or above budgeted standards., • Perform any other duty as required by management., • Assist in training of new hires and current associates on a regular basis., • Attend meetings as required by management.

Job Description Be the Face of Our Hotel! Do you love connecting with guests, solving problems, and creating memorable experiences? As a Front Desk & Treat Shop Associate, you’ll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. If you thrive in a fast-paced environment and enjoy providing top-notch service, this role is for you! Why You’ll Love It • Make a direct impact on guest satisfaction every day, • Work in a dynamic, team-oriented environment, • Competitive pay, flexible schedules, and opportunities to grow in hospitality, • Hands-on role with opportunities to assist in multiple areas, from guest services to Treat Shop operations What You’ll Do • Greet guests warmly, build personal connections, and anticipate their needs, • Manage guest check-in/out, reconcile accounts, and handle cash or card transactions, • Promote brand loyalty program and follow brand hospitality sales standards, • Staff and maintain the market area, ensuring stock is organized and shelves are tidy, • Record guest requests, special needs, early arrivals/late departures, and communicate issues, • Conduct property walk-arounds, report safety/security issues, and pick up trash or items needing attention, • Assist with maintenance requests and coordinate with on-property maintenance as needed, • Complete all required training and compliance tasks, including CPR and TIPS certification, • Maintain a clean, organized front desk, dry storage, and adjacent areas, • Support smooth communication between all hotel departments Who You Are • Guest-focused, friendly, and professional, • Reliable with flexible availability, including evenings, weekends, and holidays, • Skilled in basic computer use (MS Edge, Word, Excel, email, printers/scanners), • Strong communicator and problem solver, • Physically able to stand for long periods and perform light lifting as needed

Job Description Be the Face of Our Hotel! Do you love connecting with guests, solving problems, and creating memorable experiences? As a Front Desk & Treat Shop Associate, you’ll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. If you thrive in a fast-paced environment and enjoy providing top-notch service, this role is for you! Why You’ll Love It • Make a direct impact on guest satisfaction every day, • Work in a dynamic, team-oriented environment, • Competitive pay, flexible schedules, and opportunities to grow in hospitality, • Hands-on role with opportunities to assist in multiple areas, from guest services to Treat Shop operations What You’ll Do • Greet guests warmly, build personal connections, and anticipate their needs, • Manage guest check-in/out, reconcile accounts, and handle cash or card transactions, • Promote brand loyalty program and follow brand hospitality sales standards, • Staff and maintain the market area, ensuring stock is organized and shelves are tidy, • Record guest requests, special needs, early arrivals/late departures, and communicate issues, • Conduct property walk-arounds, report safety/security issues, and pick up trash or items needing attention, • Assist with maintenance requests and coordinate with on-property maintenance as needed, • Complete all required training and compliance tasks, including CPR and TIPS certification, • Maintain a clean, organized front desk, dry storage, and adjacent areas, • Support smooth communication between all hotel departments Who You Are • Guest-focused, friendly, and professional, • Reliable with flexible availability, including evenings, weekends, and holidays, • Skilled in basic computer use (MS Edge, Word, Excel, email, printers/scanners), • Strong communicator and problem solver, • Physically able to stand for long periods and perform light lifting as needed

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and pr

We are seeking friendly, reliable, and customer-focused individuals to serve as our Front Desk Agents. Maintain a clean and organized front desk area. Previous hotel front desk, customer service, or hospitality experience preferred (but not requiredwe provide training!).

A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. As a Front Desk Agent, you will be the first point of contact for guests, providing war

Come join our Flock! Job Description Reports To: Front Desk Supervisor/Front Office Manager Supervises: None General Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c, involved in any and all aspects of the guest experience. The Front De

Come join our Flock! Job Description Reports To: Front Desk Supervisor/Front Office Manager Supervises: None General Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c, involved in any and all aspects of the guest experience. The Front De

The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. Join Our Team as a Front Desk Agent!. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hosp

Do you love connecting with guests, solving problems, and creating memorable experiences? As a Front Desk & Treat Shop Associate, you’ll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. Maintain a clean, organized front desk,

A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. You will report to the Front Office Manager or Front Office Supervisor.

A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations. As a Front Desk Agent, you will be the first point of contact for guests, providing war

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received,

Customer Service Representative.Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.Assist the Servi

Concierge Position at The Lafayette.The Lafayette is seeking a Concierge to join their team!.Full Time & Part-Time availability.The Concierge is often the initial contact and first impression that many people have of Phoenix Senior Living.The Concierge is responsible for greeting potential residents

Responsible for general clerical assistance for the front desk.

Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike. Support and train new front desk team membersyou're the friendly coach they'll thank later. Tech savvy enough to use hotel systems with confidence No one wants to be stuck at the front desk with a

We are looking for a Front Desk Associate to provide high-quality service to our hotel customers.

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.We provide the training, tools, and team to help bring your career to the next level.If t

Players can wager through the TwinSpires desktop, mobile, and app-based advance-deposit wagering platforms as well as at retail locations and race tracks across the country.

Come work with an energetic, fun team at Stewart Perry - State Farm Agent!. I have been a State Farm agent since 1983. I am a second generation State Farm agent.

Experience mentoring, coaching, or providing guidance to frontline agents is preferred. The specialist collaborates closely with Tier 1 agents and Team Leads to drive resolution, improve processes, and enhance the overall customer experience through knowledge sharing and continuous improvement initi

As an insurance agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. The Front Desk Night Clerk will perform any combination of routine calculating, posting, and verifying duties to obtain primary fin

Planet Fitness Front Desk Representative.

Patient Service/Front Desk Coordinator. Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks.

Student Non-Work Study -eStudio Front Desk Attendant. Job Title - Student Non-Work Study -eStudio Front Desk Attendant. Shift - Front Desk Attendants can expect to work between five and ten hours per week based on their availability and the needs of tutees.

Part-Time Hotel Front Desk Attendant. We are seeking an enthusiastic Part-Time Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression.

Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.