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Job DescriptionABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. ABOUT THE OPPORTUNITY Artera is seeking a mid-level Product Designer to tackle all aspects of the design process. This is a multidisciplinary role that includes research, interaction design, prototyping, and visual design while working with agile cross-functional teams across multi-device experiences. We are looking for a product-minded designer who is able to look deeply at holistic user experiences, device ecosystems, and be able to align that to business objectives. This means exercising good judgment in assessing inputs from teammates, synthesizing these inputs into complete designs, and prioritizing tasks based on desired outcomes. This role will contribute to how we define design processes, interaction models, and visual systems, in service of creating exceptional digital product experiences. Responsibilities • Agile Collaboration & Problem Solving: Work directly with product management and engineering in an agile environment to solve complex design challenges., • Full-Stack UX/UI Delivery: Support the team as needed with wireframes, flow diagrams, rapid prototypes and visual design to help communicate and validate design ideas., • User Research & Usability Testing: Facilitate user research, in collaboration with the team, to validate prototypes and conduct ongoing usability testing of the working software., • Strategic Design Communication: Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually., • Design Operations & Quality Assurance: Manage the design process, drive decisions, track issues, and assist in estimating resource needs and schedules. Work closely with the engineering team to ensure the integrity of interaction and visual design specifications., • Inclusive Design & Accessibility Advocacy: Collaborate with cross-functional teams to ensure that accessibility is integrated into all stages of the product development cycle.Requirements, • Professional Experience: 4+ years of working experience in designing digital products from concept to implementation., • End-to-End Design Mastery: A design portfolio or case studies that demonstrates outstanding interaction design skills from architecture, flow mapping, to prototyping as well as a thorough understanding of graphic design, page layout and typography., • Strategic Tooling & Fidelity: Comfortable working in both low and high fidelity with a keen sense of what tool(s) to choose to clearly communicate ideas or solutions., • Design Advocacy & Storytelling: Ability to articulate the process, approach, and impact of designs., • Research-Driven Strategy: Ability to plan and execute user research programs that inform product design and strategy., • Design Systems Thinking: Experience designing within and contributing to a Design System., • Adaptive Problem Solving: Demonstrated ability to deal with ambiguous environments, including adapting to new challenges, scenarios, and working styles., • Accessibility & Inclusive Design: Familiar with accessibility guidelines and best practices, including WCAG 2.1, and be able to design and test for accessibility throughout the design process.Bonus, • BA or BS in Design or HCI is preferredInterview Process, • We want this to be a fast, transparent, and mutually beneficial process. Here are the steps you can expect:, • Introductory Call with Talent Acquisition (20-30 min): A quick chat to learn about your background, understand your career aspirations, and share detailed insight into the Product Designer role, team structure, and our high-performance culture., • Hiring Manager Video Interview (45 min): A deeper conversation focused on your motivation, demonstrating your potential for rapid growth within the Product Design function., • Portfolio Review (1 hour): A video interview with a panel of three design leaders, where you’ll have the chance to present 2-3 case studies demonstrating your design thinking, craft, systems understanding, and user research skills.

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong. The Langham, Boston is one of the city’s most historic hotels and one of the most iconic luxury hotels in the US. You will assist in leading Front Office team to drive for service excellence and the overall success of The Langham, Boston, by delivering all Forbes, Leading Quality, Brand standards and departmental procedures at all times while in alignment with the culture and values of Langham Hospitality Group. Key Responsibilities: • Assume all responsibilities of the Front Office operations in the absence of Director of Front Office by making logical, service oriented and responsible decisions that support the goals of the Rooms Division and the hotel., • Ensure that all Front Desk, The Langham Services, Bell and Door colleagues deliver the highest level of guest service by anticipating guest’s needs while maintaining all standards and procedures such as Leading Quality Audits, Forbes, Langham Brand Standard, and Departmental procedures, and ensure positive results in the event of situations., • Supervise, monitor, coach and develop agents to ensure the highest level of sincere and consistent service delivery and keep the Rooms Division management informed of team performance., • Communicate with the Rooms Division team constantly to follow up on any pending issue, record any necessary information for tracking purposes (i.e. Daily Pass on/Follow up emails, Profile notes & Comments in PMS, HotSos, IAuditor, etc.), follow through to ensure of a best outcome of the situation., • Support duties of Guest Service Agent, The Langham Services Agent, Bell, Door, Concierge, Guest Relations colleagues and Front Office Supervisors., • Ensure that The Langham Services colleagues deliver impeccable, luxury and personalized service at the same expected level and intensity as the Front Desk while on the phone., • Assumes all responsibilities of Guest Relations in the absence of Guest Relations colleagues., • Act as a liaison between hourly colleagues and Director of Front Office to maximize communication and smooth operations of all shifts., • Work together with Rooms Division leaders to maximize revenue as well as guest satisfaction, monitor payroll and keep the team motivated., • Work with various departments to maximize the level of guest services satisfaction and follow through on any issues., • Train, coach, supervise and develop non-management Front Office colleagues., • Keep his/her presence including nights and weekends to ensure that Front Office operations are effective at all times., • Must be available variable hours/shifts, including weekends and nights., • Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests’ needs., • Communicate guest and colleagues feedback to his/her manager and upper hotel management., • Review and complete reservations to ensure seamless and memorable guest stay by reviewing arrival lists, allocating rooms, amenities, special requests etc. with Guest Relations team., • Ensure proper VIP room assignments and room preparation., • Promote internal hotel sales and in-house facilities. e.g. F&B Outlets, The Langham Club and Rooms., • Able to multi-task and make appropriate decisions while remaining poised, productive in a fast-paced environment with frequent interruptions and changes., • Ability to anticipate in order to prevent any negative situation and to provide maximum guest satisfaction., • Additional duties not listed may also be required by Supervisor / Manager., • Assist Director of Front Office in updating schedules, payroll, KPIs, Daily IAuditor inspection results/analysis, applicable month end reports and attend operational meetings., • Be knowledgeable of the hotel emergency procedures and ensure that all Front Office colleagues are well trained in these procedures. Qualifications: • Proven management skills and ability to lead and motivate a team while maintaining the highest standards of service and adhering to hotel policies., • A minimum of two years of Front Office management experience in a luxury hotel., • Previous experience in five-star standards., • College degree., • CPR certification a plus, • Able to stand for length of shift: sit, reach, grasp, lift/carry up to 50 pounds, walk, climb, kneel, squat, bend, push, pull., • Legally authorized to work in the United States Salary Range: • $80,000 - $84,000 annually For more information about the property, please visit: ___

Front Office Assistant Manager • Boston, MA, USA, • Full-time, • Job-Category: Rooms, • Job Type: Permanent, • Job Schedule: Full-Time Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities. by joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Employee Benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies. Ability to make a difference through our Corporate Social Responsibility activities like Planet 21. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description This role plays a crucial role in ensuring exceptional guest experiences and smooth front office operations. We are seeking an enthusiastic and detail-oriented Front Office Assistant Manager to join our team in Boston, United States. The Assistant Front Office Manager’s is a key member of our team with the primary function to manage the daily operations of the front office. They are a supervisor to all Front Office personnel, assists with guest complaints, and represents Management in the front office. The Assistant Front Office Manager is responsible for the running of the daily operation of their shift, by providing support to the front desk staff and assisting in any guest challenges that may occur. Additionally, this role performs projects, reporting and daily operational initiatives on an as needed basis. Day to Day Duties and Functions may include: • Approach all encounters with guests and employees in a friendly, service-oriented manner., • Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, outlined by Fairmont Hotel’s and Resorts grooming policy, • Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations., • Assist Guest Service Agents (GSAs) with check in and checkouts, confirming all standard operating procedures are followed properly., • Supervise front desk agent with daily duties., • Train new employees, help to develop and implement training programs, • Verify and adjust payroll for hourly staff, • Conduct interviews of potential candidates for GSA positions, • Coach and counsel GSAs, Operators and Bell staff on performance, communication and standards, • Maintain performance log for GSAs and perform disciplinary action as necessary., • Authorize and sign adjustments and paid outs over the limit., • Responsible for bank and maintaining it at the correct amount., • Be up to date on all guest services, promotions, and events in the hotel., • Handle guest complaints, react quickly, logging and notifying proper areas to service guests, • Coordinate timely availability of guestrooms with Housekeeping for check-in, • Oversee Bell and Door staff, • Confirm all daily duties are completed by Front Desk Agents, Operators, and Bell staff, • Must be able to perform all Front Desk duties., • Brief staff daily on events of the day, • Assure entire staff is updated with new policies and procedures., • Work with Front Desk staff to maintain and improve guest service scores, • Maintain a presence at hotel meetings and committees, as required, • Responsible for ongoing special projects and duties within the Front Office, • Log all absenteeism and employee lateness, • Oversee key inventory, • Complete special projects in a timely manner as required by FOM or GM, • Block rooms for special groups, • Other duties as required. Qualifications EDUCATION & EXPERIENCE: • 1+ year of progressive Front Office supervisory experience in a hotel, • 2 or 4 year college degree preferred, • Proficiency in hotel PMS systems (Opera knowledge a plus), • Strong communication and problem-solving skills, • Ability to work well under pressure and maintain composure, • Capable of handling financial information and data, • Able to stand for extended periods, • Flexibility to work long hours as required, • Proficient in using office equipment and software Salary Range: 72,000.00 - 74,000.00 USD plus bonus

Job DescriptionABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. About the RoleArtera’s Engineering team is looking for a talented Senior Engineering Manager to lead a team of 4-6 engineers with scope that may expand to multiple teams as business needs evolve. The team is a high-impact, flexible squad that intersects with multiple teams across the organization to handle integrations, authentication, and critical government contract work. You will be directly responsible for ensuring your agile team delivers with high quality and velocity, acting as a "player coach" who is willing to be hands-on to ensure clear accountability and a high technical bar. This is an exciting opportunity to influence decisions across the broader engineering organization and drive organizational effectiveness and scalability beyond a single team.Responsibilities • Team Development: Coach, mentor, and guide engineers in technical skills, career growth, and communication, ensuring a continuous focus on building and scaling high-performing individuals., • Technical Leadership: Uphold a high technical bar through rigorous code reviews, design discussions, and technical decision-making. Foster strong security and compliance practices, and stay hands-on with the code when needed to support delivery and set the standard., • Hiring & Retention: Conduct interviews and build stable, high-performing teams, specifically focusing on providing stability for a team that has seen recent management rotations., • Operational Excellence: Review existing processes and proactively offer improvements rather than just following established workflows., • Execution & Delivery: Own outcomes end-to-end. Ensure tradeoffs are explicit, commitments are met, and misses are identified early through proactive escalation., • Strategic Collaboration: Partner in a Triad structure with Product and Design. Navigate the team through a fast-paced environment with constant change and shifting priorities, including AI-assisted development., • Accountability: Ensure that leadership is never surprised by team status and that a deep level of trust is built with the engineers., • Player-Coach Mindset: Maintain a "must-have" mindset for hands-on work; while not coding daily, you are ready to step into the code to unblock the team or expedite delivery.Requirements, • Engineering Experience: 6+ years of experience in software engineering; Strong preference for React, Typescript, Node.js and Postgres SQL, • Management Experience: 3+ year managing, coaching and developing agile software engineering teams in a SaaS environment., • AI Champion: A champion for modern AI tooling and process improvements, with a proven ability to evangelize and drive AI-assisted development practices across engineering teams., • Communication: Exceptional organizational and communication skills, necessary for cross-functional work among teams., • Adaptability: Proven ability to remain effective and lead teams through evolving project scopes and organizational changes., • Location: Ability to work from one of our hiring hubs with minimal travel requirements, approximately 1 to 2 times per year., • Technical Foundation: Bachelor's degree in Computer Science or equivalent professional experience.Bonus Experience, • Experience with FedRAMP compliance or government contract work., • Security governance and infrastructure experience., • Experience with Nest.js and Python

Job DescriptionABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. SUMMARY We are seeking a highly skilled and motivated Staff Data Engineer to join our team at Artera. This role is critical to maintaining and improving our data infrastructure, ensuring that our data pipelines are robust, efficient, and capable of delivering high-quality data to both internal and external stakeholders. As a key player in our data team, you will have the opportunity to make strategic decisions about the tools we use, how we organize our data, and the best methods for orchestrating and optimizing our data processes. Your contributions will be essential to ensuring the uninterrupted flow of data across our platform, supporting the analytics needs of our clients and internal teams. If you are passionate about data, problem-solving, and continuous improvement, while also taking the lead on investigating and implementing solutions to enhance our data infrastructure.Responsibilities • Continuous Enhancement: Maintain and elevate Artera’s data infrastructure, ensuring peak performance and dependability., • Strategic Leadership: Drive the decision-making process for the selection and implementation of data tools and technologies, • Streamlining: Design and refine data pipelines to ensure smooth and efficient data flow., • Troubleshooting: Manage the daily operations of the Artera platform, swiftly identifying and resolving data-related challenges., • Cross-Functional Synergy: Partner with cross-functional teams to develop new data requirements and refine existing processes, • Guidance: Provide mentorship to junior engineers, supporting their growth and assisting with complex projects, • Collaborative Innovation: Contribute to ongoing platform improvements, ensuring a culture of continuous innovation., • Knowledge Expansion: Stay informed on industry trends and best practices in data infrastructure and cloud technologies., • Dependability: Guarantee consistent data delivery to customers and stakeholders, adhering to or surpassing service level agreements., • Oversight: Monitor and sustain the data infrastructure, covering areas like recalls, message delivery, and reporting functions., • Proactiveness: Improves stability and performance of architecture for team implementations. Requirements, • 7+ years of experience in a Data Engineering role or equivalent, • Proven experience with Kubernetes and Cloud infrastructure (AWS preferred), • Strong proficiency in Python and SQL for data processing and automation., • Expertise in orchestration tools such as Dagster and Docker., • Understanding of performance optimization and cost-effectiveness in Snowflake., • Ability to work effectively in a collaborative, cross-functional environment., • Strong problem-solving skills with a proactive and solution-oriented mindset., • Experience with event sourced and microservice architecture, • Experienced working with asynchronous requests in large scale applications, • Commitment to testing best practices, • Experience in Large-scale data architecture, • Demonstrated ability to build and maintain complex data pipelines and data flows.Bonus Experience, • Knowledge of DBT & Meltano

Job DescriptionABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. JOB SUMMARY Artera’s Engineering team is seeking a Staff Backend Engineer to help define, evolve, and scale the platform that powers next-generation patient communication—especially as we accelerate our work in agentic AI, MCP (Model Context Protocol) servers, and high-throughput distributed systems. This role reports directly to the VP of Engineering and is responsible for shaping platform architecture, driving technical excellence across teams, and leading execution on high-risk or high-impact initiatives critical to Artera’s long-term success. You will be a multiplier: architecting large-scale systems, mentoring engineers, and ensuring our platform remains resilient, performant, and ready for the next wave of AI-driven patient engagement. RESPONSIBILITES Technical Leadership- Serve as a domain expert in backend architecture, distributed systems, and high-throughput IO.- Drive company-wide architectural patterns, platform strategy, and engineering standards.- Lead execution on complex, open-ended projects spanning multiple quarters—including 2026 initiatives in agentic AI and MCP server infrastructure.- Own cross-team architectural buy-in and guide teams through refactors and modernization efforts. Execution & Delivery- Independently design and deliver large-scale features that impact multiple products or services.- Systematically reason through system-wide implications, edge cases, and performance trade-offs.- Identify and eliminate sources of instability, latency, and operational risk.- Build from scratch when needed—especially for distributed IO-intensive systems. Mentorship & Culture- Model engineering maturity through thoughtful code reviews, documentation, and technical communication.- Mentor engineers across teams; elevate their understanding of architecture, debugging, reliability, and AI-era best practices.- Foster a blameless culture that encourages learning, experimentation, and continuous improvement.- Champion transparency, clear communication, and strong cross-functional collaboration. Collaboration- Partner with product, design, and data/ML teams to translate complex technical ideas into practical, user-centered solutions.- Provide architectural guidance on story-level decisions within your domain.- Advocate for engineering-focused improvements in process, tooling, reliability, and developer experience.Requirements • Bachelor’s degree in STEM, • 10+ years of equivalent professional experience building and scaling cloud-native applications, • Deep experience with event-sourced, microservice, and distributed architectures, • Expert at integrating LLMs and agentic tools like Claude Code to automate and enhance development workflows., • Advanced TypeScript skills, focusing on building scalable, type-safe, and high-performance backend services., • Expert in Node.js and NEST, with a focus on modular system design and enterprise-level API structures., • Advanced proficiency in SQL, especially PostgreSQL schema design and optimization, • Experience with asynchronous, high-volume messaging or event-driven systems, • Strong commitment to testing, observability, and operational excellence, • Excellent communicator—able to influence stakeholders and product, • Proven ability to lead technical initiatives and mentor engineers, • Strong customer empathy and an understanding of how technical decisions influence user experience, • Familiarity with Docker & containerized environments, AWS (or similar cloud providers), Python (for platform tools, services, or ML integrations)Bonus Experience, • Experience with large-scale remote/hybrid teams, • Contributions to open source

Job DescriptionABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. About the RoleArtera’s Engineering team is looking for a talented Engineering Manager to lead a team of 4-6 engineers. The team is a high-impact, flexible squad that intersects with multiple teams across the organization to handle integrations, authentication, and critical government contract work. You will be directly responsible for ensuring your agile team delivers with high quality and velocity, acting as a "player coach" who is willing to be hands-on to ensure clear accountability and a high technical bar. This is an exciting opportunity to drive technical and operational excellence while scaling our capacity to meet business demands.Responsibilities • Team Development: Coach, mentor, and guide engineers in technical skills, career growth, and communication, ensuring a continuous focus on building and scaling high-performing individuals., • Technical Leadership: Uphold a high technical bar through rigorous code reviews, design discussions, and technical decision-making. Foster strong security and compliance practices, and stay hands-on with the code when needed to support delivery and set the standard., • Hiring & Retention: Conduct interviews and build stable, high-performing teams, specifically focusing on providing stability for a team that has seen recent management rotations., • Operational Excellence: Review existing processes and proactively offer improvements rather than just following established workflows., • Execution & Delivery: Own outcomes end-to-end. Ensure tradeoffs are explicit, commitments are met, and misses are identified early through proactive escalation., • Strategic Collaboration: Partner in a Triad structure with Product and Design. Navigate the team through a fast-paced environment with constant change and shifting priorities, including AI-assisted development., • Accountability: Ensure that leadership is never surprised by team status and that a deep level of trust is built with the engineers., • Player-Coach Mindset: Maintain a "must-have" mindset for hands-on work; while not coding daily, you are ready to step into the code to unblock the team or expedite delivery.Requirements, • Engineering Experience: 4+ years of experience in software engineering; Strong preference for React, Typescript, Node.js and Postgres SQL, • Management Experience: 1+ year managing, coaching and developing agile software engineering teams in a SaaS environment., • AI Champion: A champion for modern AI tooling and process improvements, with a proven ability to evangelize and drive AI-assisted development practices across engineering teams., • Communication: Exceptional organizational and communication skills, necessary for cross-functional work among teams., • Adaptability: Proven ability to remain effective and lead teams through evolving project scopes and organizational changes., • Location: Ability to work from one of our hiring hubs with minimal travel requirements, approximately 1 to 2 times per year., • Technical Foundation: Bachelor's degree in Computer Science or equivalent professional experience.Bonus Experience, • Experience with FedRAMP compliance or government contract work., • Security governance and infrastructure experience., • Experience with Nest.js and Python

Front Desk Agent / Guest Service Agent. Job Title: Guest Service Agent. Boston Yacht Haven is a premier luxury boutique waterfront hotel and marina, offering an exclusive experience for guests who appreciate exceptional service and stunning harbor views.

While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. We are looking for a highly motivated individual to join our Front Desk team.

Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.

While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. We are looking for a highly motivated individual to join our Front Desk team.

Greet and welcome guests upon arrival, ensuring a warm and friendly first impression.Register guests into the computer system, verifying reservation details and processing payments.Handle cash and balance the cash drawer, maintaining accurate financial records.Provide guests with information about h

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department co

Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues, and completing special requests. Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as serving as ambassadors throughout the gue

As a Renaissance Front Desk Ambassador, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Desk Ambassador will tailor their approach by read

Use a positive and clear speaking voice, listen Front Desk, Agent, Computer, Hotel.

As a Front Desk Agent you will:. At Meyer Jabara you are part of an amazing flock! You will form part of our Front Office Department and work with your peers to create memorable stays, create connections, handle all front desk functions that will be required in your role. Cambria Hotel Boston Front

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Potential Career Path Front Desk Supervisor or Sales Coordinator Front Office Manager or S Guest Service, Agent, Service, Guest, Sales Coordina

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

The Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Omni Parker House Hotel Front Desk Agent.As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855.Experience the perfect blend of modern amenities and historic charm at America's

HEI Hotels + Resorts - - Responsibilities: Assist guests with arrival and departure from hotel; Complete the front desk registration process; Greet customers and provide information; Handle payments and balance house bank; Resolve guest complaints and requests.

The successful Front Front Desk, Agent, Ambassador, Guest Experience, Hotel. As a Renaissance Front Desk Ambassador, you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest chec

Front Desk Agents make the first impression upon our guests by extending a warm welcome, provi Front Desk, Agent, Hotel, Customer Service, Operations, Omni.

Ultimately, the real hallmark of the Front Desk Ambassador role is driving a best-in-class guest experience, inspiring guests and ambassadors alike to live life to discover. POSITION SUMMARY** As a Renaissance Front Desk Ambassador, you are one of the first ambassadors that a guest comes into conta

Marriott Hotels - 606 Congress Street - Responsibilities: Provide exceptional guest service at the front desk; Process transactions accurately; Coordinate with hotel departments to meet guest needs; Maintain confidentiality and comply with quality assurance standards; Ensure safety and professional

The successful Front Desk Ambassador will tailor their approach by reading cues from a guest to ensure when they check in the guest feels at home. The Front Desk Ambassador will use their expertise, as well as their relationships with others across the hotel (from housekeeping to parking to the Navi

Job Description • We are hiring immediately for a full time GUEST SERVICES AGENT position., • Location: MAX Ultimate Food - 65 East Cottage Street, Boston, MA 02125. Note: online applications accepted only., • Schedule: Full time; Monday through Friday, 9:00 am to 5:00 pm. Some nights and weekends may be required. More details upon interview., • Requirement: Prior catering, event coordination, and client-facing customer service experience is preferred., • Pay Range: $30.00 per hour to $35.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1512268. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to work This is R/A ! Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Essential Duties and Responsibilities: • Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel., • Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment., • Balances and drops receipts according to accounting specifications., • Provides guests with information about the facility, services, and amenities., • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions., • Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested., • Fields and resolves guest complaints or escalate for resolution to appropriate department., • Assists guests in emergency situations., • Maintains adequate supplies and functional equipment at the Front Desk., • Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty. Both full-time and part-time positions offer the following benefits to associates: • Retirement Plan, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Medical, • Dental, • Vision, • Life Insurance/AD, • Disability Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Abides by all Company policies and procedures including but not limited to: • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables., • The use of slip-resistant shoes and proper lifting techniques. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis.

Job DescriptionDescription: Title: Guest Service Agent Objective of Position: Provide all hotel guests with courteous and efficient service to maximize guest satisfaction and ensure their return. Areas of Responsibility: • Be fully trained and equipped to handle all front desk services including guest arrival, departure, reservations, monetary transactions and information/directions for the local area., • Establish immediate positive contact when the guest approaches the desk., • Acknowledge guests immediately using verbal and non-verbal communication., • Be friendly and enthusiastic while displaying professional body language and appropriate eye contact., • Answer guest inquiries with enthusiasm to promote hotel services, in-house facilities, and local establishments., • Adhere to brand service standards in all guest interactions., • Review all reservations, identify special requests, and pre-assign rooms to ensure guest satisfaction., • Acquire working knowledge of rates and special rate categories in order to properly answer guest inquiries. Ensure proper charges and maximize room revenue., • Properly balance cash and credit cards in order to submit a balanced shift closing to Night Audit., • Maintain cash bank (at exactly the amount issued to you) and properly record daily cash transactions and paid outs., • Perform bucket checks and review daily reports for issues and errors., • Monitor guest accounts and gain additional approval/credit when needed., • Adhere to all established credit card security and inventory control policies to minimize loss of revenue., • Promote loyalty programs (IHG Rewards/Marriott BonVoy), understand and deliver tiered benefits. Solicit non-members to join loyalty programs., • Properly handle guest mail, packages, and messages., • Follow hotel procedures when issuing guest keys, both new and duplicates., • Issue safety deposit boxes to guests following standard operating procedure., • Work closely with Housekeeping to communicate information regarding New Parties, Departures, Stay Over Reservations, Late Check Outs, Pet Rooms, VIPs, and special requests. Update clean rooms in the system when alerted by Housekeeping., • Clear all discrepant rooms (each shift). File all reports at end of shift., • Properly utilize Quore to effectively communicate pertinent information to all shifts and departments., • Monitor GXP and Mobile Dashboard and take action as needed (CY only)., • Become familiar with the Waltham area, i.e. businesses, restaurants, parks, fitness facilities, other hotels, and points of interest., • Attend meetings to obtain new information on front office operations / policies / procedures, etc., and promote team spirit among fellow associates., • Keep immediate supervisor/MOD fully informed of all problems or unusual matters of significance so that prompt, corrective action can be taken when appropriate., • Respond effectively to guest complaints/issues: listen attentively, give a sincere apology; use empathy; act quickly to resolve the issue; notify engineering, housekeeping, or MOD if needed; offer compensation when necessary., • Have a thorough knowledge of emergency procedures, radio procedures and guest/ associate incident procedures., • Act as a lobby ambassador by assisting with any activities in the surrounding areas when needed (Bistro/Patio – CY only, The Market, Business Center) Objective of Position: Provide all hotel guests with courteous and efficient service to maximize guest satisfaction and ensure their return. Ensure all Guest Service Agents have the training, skills, and tools needed to serve our guests with confidence. Areas of Responsibility: • Fulfill all duties and responsibilities of a Guest Service Agent (see GSA Job Description)., • Work closely with DGS & GSM to “team” manage the Front Office Operation. In the absence of DGS & GSM, Supervisors should handle any inquiries or duties assigned by the Night Operations Manager or Operations Support Manager., • Assist DGS & GSM in directing and coordinating the Front Desk Operations to ensure the highest standards of guest service., • Ensure that all GSAs provide efficient, friendly, and thoughtful service., • Review shift checklists on a regular basis to ensure GSAs are correctly following procedures and completing all tasks., • Train new GSAs and follow up with Training Checklists to ensure completion., • Review Group Checklists daily to ensure GSAs are processing them correctly and continuously monitoring checklists throughout the entire length of stay. Ensure accurate billing for group accounts., • Work closely with Front Office staff to find ways to improve service., • Lead by example for GSAs in guest interactions and when handling guest issues (i.e. LEARN model, Guest Recovery, etc.)., • Ensure brand standards for the arrival experience and guest requests are consistently delivered by GSAs., • Ensure rewards members are recognized and receive arrival gifts. Ensure non-members are being solicited to join loyalty programs (IHG rewards/Marriott BonVoy)., • Inventory all Front Office supplies at each property on a weekly basis. Communicate to appropriate person when ordering is needed., • Identify, update, and train Front Desk staff on all local information., • Act in the capacity of Manager on Duty when one is unavailable., • Attend and participate in Front Office Operations department meetings., • Perform other duties as requested. Requirements: Title: Guest Service Agent Requirements: • Previous customer service experience is preferred., • Ability to move, lift carry, push, pull or place objects weighing less than 25 pounds without assistance. heavier lifting or movement tasks with assistance., • Ability to stand, sit, or walk for an extended period of time., • Must possess a friendly and professional demeanor., • Must be able to convey information and ideas clearly., • Must maintain composure and objectivity under pressure., • Must be able to prioritize and multitask. Requirements: • Previous Front Desk experience is required., • Ability to move, lift carry, push, pull or place objects weighing less than 25 pounds without assistance. heavier lifting or movement tasks with assistance., • Ability to stand, sit, or walk for an extended period of time., • Must possess a friendly and professional demeanor., • Must be able to convey information and ideas clearly, • Must maintain composure and objectivity under pressure, • Must be able to prioritize and multitask., • Must possess the ability to operate independently with a high-degree of self-motivation.

Job DescriptionABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider. Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. SUMMARY Artera’s Engineering team is seeking a Staff Software Engineer to help define, evolve, and scale the platform that powers next-generation patient communication—especially as we accelerate our work in AI powered functionalities, including building AI agents software and AI Powered functionalities, MCP (Model Context Protocol) servers, and high-throughput distributed systems. This role reports directly to the Senior Engineering Manager, and is responsible for driving technical excellence across teams, and leading execution on high-risk or high-impact initiatives critical to Artera’s long-term success. You will be architecting large-scale systems, mentoring engineers, and ensuring our platform remains resilient, performant, and ready for the next wave of AI-driven patient engagement. RESPONSIBILITIES Technical Leadership- Serve as a domain expert in backend architecture, distributed systems, and high-throughput IO.- Drive company-wide architectural patterns, platform strategy, and engineering standards.- Lead execution on complex, open-ended projects spanning multiple quarters- Own cross-team architectural buy-in and guide teams through refactors and modernization efforts. Execution & Delivery- Independently design and deliver large-scale features that impact multiple products or services.- Systematically reason through system-wide implications, edge cases, and performance trade-offs- Work collaboration and delivery on commercial platform + Government or Agentic Solutions + Application Platform - Identify and eliminate sources of instability, latency, and operational risk.- Build from scratch when needed—especially for distributed IO-intensive systems. Mentorship & Culture- Model engineering maturity through thoughtful code reviews, documentation, and technical communication.- Mentor engineers across teams; elevate their understanding of architecture, debugging, reliability, and AI-era best practices.- Foster a blameless culture that encourages learning, experimentation, and continuous improvement.- Champion transparency, clear communication, and strong cross-functional collaboration. Collaboration- Partner closely with product, design, DevOps, Data and other engineering teams to translate complex technical ideas into practical, user-centered solutions. Strong Communication and technical interpretation is key**- Provide architectural guidance on story-level decisions within your domain.- Advocate for engineering-focused improvements in process, tooling, reliability, and developer experience.Requirements • 7+ years of experience building and scaling cloud-native, event-sourced, and microservice architectures, with a deep focus on high-volume, asynchronous messaging systems., • Advanced proficiency in TypeScript and Node.js (specifically NestJS) for building modular, type-safe, and high-performance backend services with a "backend-first" full stack mindset., • Proven track record of integrating LLMs and agentic tools (like Claude Code) to automate workflows and enhance developer velocity., • Expert in SQL (PostgreSQL) schema design and optimization, with hands-on experience in containerized environments (Docker) and AWS cloud infrastructure., • Demonstrated ability to lead complex technical initiatives, mentor engineers, and influence cross-functional stakeholders by bridging the gap between technical decisions and product/customer impact., • A strong commitment to testing, observability, and operational excellence within large-scale remote or hybrid team environments.Bonus Experience, • Familiarity with Python, • Experience scaling agentic AI applications, • Collaboration/contributions with the open source community

Job DescriptionWe are a cutting-edge real estate platform revolutionizing the way agents and landlords connect. Our fast-paced, tech-forward environment is built for growth, innovation, and excellence in client service. Were seeking a Front Desk / Database Manager who thrives in a dynamic setting and is passionate about real estate, organization, and agent success. Position Overview The Front Desk / Database Manager is the face of our office and a key player in supporting daily operations, training new agents, and maintaining our world class property database. This individual will play a critical role in both administrative support and technical onboarding, ensuring our agents and systems are set up for success. Key Responsibilities • Manage and support day-to-day front desk and landlord call center operations, • Answer incoming calls and provide exceptional client service, • Update and maintain accurate property owner and listing data, • Coordinate and conduct training for new agents on internal database systems and protocols, • Perform follow-up and warm calling with existing landlords to foster relationships and generate leads, • Collaborate with office managers to improve and optimize listing processes and accuracy, • Research and implement innovative technologies to boost landlord engagement, • Support upper management with special projects and initiatives as neededQualifications, • Minimum 1 year of experience in a real estate, administrative, or database-related role, • Active MA Real Estate Salesperson or Broker License (Required), • Strong attention to detail and organizational skills, • Proven ability to manage multiple priorities in a fast-paced environment, • Exceptional phone and interpersonal communication skills, • Proficiency with real estate databases and CRM systems preferred, • Sales or customer service background is a plus, • Tech-savvy with a passion for learning new platforms and tools

Job Description As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. THIS POSITION DOES NOT HAVE ANY EXPECTATION OF A SET SCHEDULE OR GUARANTEE OF HOURS.SHIFTS WILL BE POSTED TO THE GROUP OF FLEX FRONT DESK AGENTS ON A FIRST-COME, FIRST-SERVED BASIS AND CAN BE ACCEPTED AS YOUR AVAILABILITY ALLOWS. The pay range for this position is $18.50/hour. Here are just a few responsibilities you will have throughout your day: • You will ensure smooth operations and service by effectively communicating with your team members, property management, and residents/guests., • Follow property-specific systems to receive and sign for deliveries, ensuring deliveries are delivered to residents efficiently., • Facilitate contractor arrivals and departures, as well as realtor/potential homebuyer/renter visits., • Advise and remind residents and guests of any appropriate rules and regulations established by the property management., • Follow all property procedures for resident, guest, and vendor access., • Promptly answer and complete all resident requests, phone calls, questions, or concerns., • Look sharp in your supplied uniform., • Front Desk Experience, • Hospitality, • Outgoing Personality, • Teamwork, • Ability To Multitask, • Flexibility, • Detail-Oriented, • Proactive, • Reliable Transportation Check out our website at nfcam.com and join our Social Networks: ... ... ... Benefits • Weekly Pay!, • Paid training., • A long list of discounts and benefits is available to all employees., • Cellphone and other reimbursements for some applicable positions., • State-required healthcare benefits are available to qualifying employees in applicable areas., • Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas., • Start earning generous paid time off on your first day., • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us., • Short-term disability income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR At the time of this ad, the compensation offered is $18.50/hour.That reflects the rate offered for this position in the past. Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between. The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services. NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.

Job Description [For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] We are looking for a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential. The pay for this part-time position is $19.00 per hour. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: • You will ensure smooth operations and service by effectively communicating with your team members, property management, and residents/guests., • Follow property-specific systems to receive and sign for deliveries, ensuring deliveries are delivered to residents efficiently., • Facilitate contractor arrivals and departures, as well as realtor/potential homebuyer/renter visits., • Advise and remind residents and guests of any appropriate rules and regulations established by the property management., • Follow all property procedures for resident, guest, and vendor access., • Promptly answer and complete all resident requests, phone calls, questions, or concerns., • Look sharp in your supplied uniform., • Enjoy interacting with the residents. These are the qualities and attributes we're looking for in this position- • Front Desk Experience, • Hospitality, • Outgoing Personality, • Teamwork, • Ability To Multitask, • Flexibility, • Detail-Oriented, • Proactive Check out our website at nfcam.com and join our Social Networks: ... ... ... Benefits • Weekly Pay!, • Paid training., • A long list of discounts and benefits is available to all employees., • Cellphone and other reimbursements for some applicable positions., • State-required healthcare benefits are available to qualifying employees in applicable areas., • Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas., • Start earning generous paid time off on your first day., • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us., • Short-Term Disability Income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR At the time of this ad, the position pays $19.00 per hour. Historically, it pays $19.00 per hour. Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between. The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services. NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description We are looking for a night owl to lead our overnight front office team! Excellent benefits include paid time off, free meals, FREE Parking, hotel discounts, and more! Pay Range for this position is $23.00 to $25.00 per hour. What you will do: The night auditor supervisor is a dual role. You will serve and support the overnight front desk/guest service agent and help complete the daily audit. This includes balancing room, restaurant, and bar receipts, posting and balancing charges and settlements in a timely and efficient manner. You will also maintain files and reset the systems for next day operations, and email pertinent information to various hotel departments. Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Train new and existing night audit staff. Maintain files and reset the systems for next day operations. When you will do it: Night Audit shifts are generally 11:00 p.m. to 7:00 a.m., but flexibility to start earlier or stay later as needed is ideal. Part-time or full time hours. What you should bring to the table: A self-starting personality with an even disposition. The ability to communicate well with guests. A willingness to “pitch-in” and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. The ability to effectively deal with guest and employee concerns in a friendly and positive manner. The ability to access and accurately input information using a moderately complex computer system. Previous experience working with Marriott FS-PMS would be ideal!

Job Description To quick apply to this position, text SP4114 to (425) 961-9911 Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who we’re looking for: GUEST SERVICES AGENT We’re about the friendliest company you’ll ever come across—and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you’ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between. What to expect: Here are a few things that will make your days full and rewarding: • Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests., • Assist arriving and departing guests with their luggage to and from guest rooms., • Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs., • Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions. Your experience and qualifications: • High School Diploma or equivalent., • Three to six months related experience preferred., • Working knowledge of Google G Suite/ChromeOS, • Ability to effectively interact with all hotel guests and team members in a polite and positive manner., • Ability to quickly assess situations and create effective resolutions to problems., • Possess a passion to provide excellent customer service. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: • Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.), • Hotel discounts, • Food & Beverage discounts, • Learning & growth opportunities, • Special events & celebrations Pay: $24.40 per hour Status: Full Time

Job DescriptionDescription: Job Title: Hotel Front Desk Agent – Evening & Overnight Shifts Location: Newton, MA 02458 Job Type: Full-Time Pay: $17.00 per hour Shifts Available: • Evening Shift: 3:00 PM – 11:00 PM, • Greet and check in guests with a positive and professional attitude, • Process guest check-outs and handle payments accurately, • Respond to guest inquiries, requests, and complaints promptly, • Answer phone calls and assist with reservations or guest needs, • Coordinate with housekeeping and maintenance staff as needed, • Ensure front desk area remains tidy, organized, and welcoming, • Complete daily audit reports and end-of-day procedures (for overnight shift), • Monitor hotel security and safety protocols overnightQualifications:, • Previous hotel or customer service experience is a plus, • Strong communication and interpersonal skills, • Ability to remain calm and professional under pressure, • Comfortable working independently, especially during overnight hours, • Basic computer skills; experience with front desk software preferred (training provided), • Must be dependable, punctual, and detail-oriented, • Willingness to work weekends and holidays

Job DescriptionCompany Description Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight Front Desk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight Front Desk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out. Qualifications • Minimum of 1-2 years' experience in a luxury hotel environment preferred, • High school diploma or equivalent, • Previous experience with OPERA preferred, • Ability to focus attention on guest needs, remaining calm and courteous at all times, • Must be able to handle a multitude of tasks in an intense, ever-changing environment, • Ability to use various computer programs including MS Office Suite Additional Information • Hourly Wage: Intro rate at $27.90, hourly rate after 90 days is $31.00, • Employee benefit card offering discounted rates in Accor worldwide for you and your family., • Excellent Company benefits including medical, dental, vision and life insurance., • Personalized development opportunities across Accor's extensive brand portfolio., • Ability to make a difference through our Corporate Social Responsibility activities.

Job DescriptionCompany Description Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description The Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. * Monitor Queue Rooms throughout the day. * Address and resolve guest needs as they arise and escalate to the manager as necessary. * Monitor and solve open folios daily. * Check in and check out guests according to Raffles standards * Assist with inquiries via phone call, email or text message * Manage transactions and collect payments from guests, process refunds and petty cash, produce receipts * Responsible for maintaining and balancing of their bank float each shift * Process currency exchange as requested * Assists to direct and walk guests to their destination in the hotel * Work with HOTSOS for guest requests. * Work with Alice to review guest itinerary * Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. * Always be attentive, friendly, helpful, and courteous to all guests, managers, and other employees. * Monitor all VIP's and special guest requests. * Complete daily front desk agent checklist. * Be familiar with all corporate sponsored programs, luxury programs, and the standards and procedures for each. * Always maintain a warm and friendly demeanor. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be extremely professional and demonstrate genuine and intuitive service. * Attend departmental meetings and trainings. * Maintain regular attendance per schedule. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. * Maintain high standards of lobby and front desk area appearance according to Raffles Standard * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel-related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management. * Offer room upsell to guests when appropriate Qualifications Education & Experience: * Experience in a hotel or a related field preferred. * High School diploma or equivalent required. * Computer experience required. * Customer Services experience required. Physical Requirements: * Flexible hours including overnight shifts * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. Additional Information • Hourly Wage: Intro rate at $27.00 - wage after 90-day probationary period at $30.00, • Employee benefit card offering discounted rates in Accor worldwide for you and your family., • Excellent Company benefits including medical, dental, vision and life insurance., • Personalized development opportunities across Accor's extensive brand portfolio., • Ability to make a difference through our Corporate Social Responsibility activities