Front desk agent jobs in Boston, MassachusettsCreate job alerts

While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment

Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment

Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results.Our associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional b

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer s

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Front Desk Agent / Part Time - Weekends. We are seeking a dynamic and personable Part Time Front Desk Agent (Weekends) to join our teamsomeone who thrives in a fast-paced environment, loves meeting new people, and enjoys providing top-tier hospitality. Weekend shifts are a must, additional days may

We are looking for a highly motivated individuals to join our Front Desk team. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

Job Category: Front of House Requisition Number: FRONT007011.

At Meyer Jabara you are part of an amazing flock! You will form part of our Front Office Department and work with your peers to memorable stays, create connections, handle all front desk functions that will be required in your role. Cambria Hotel Boston Front Desk Agent. Cambria Hotel Boston is look

A fitness center, indoor pool and a whirlpool are also available.

Davidson Hospitality Group - - Responsibilities: Provide exceptional customer service and first impression; Efficiently handle guest check-ins and check-outs; Respond to guest inquiries and resolve issues; Assist guests with recommendations and information about local attractions; Maintain a clean

Job Description • We are hiring immediately for a full time GUEST SERVICES AGENT position., • Location: MAX Ultimate Food - 65 East Cottage Street, Boston, MA 02125. Note: online applications accepted only., • Schedule: Full time; Monday through Friday, 9:00 am to 5:00 pm. Some nights and weekends may be required. More details upon interview., • Requirement: Prior catering, event coordination, and client-facing customer service experience is preferred., • Pay Range: $30.00 per hour to $35.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1512268. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to work This is R/A ! Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Essential Duties and Responsibilities: • Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel., • Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment., • Balances and drops receipts according to accounting specifications., • Provides guests with information about the facility, services, and amenities., • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions., • Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested., • Fields and resolves guest complaints or escalate for resolution to appropriate department., • Assists guests in emergency situations., • Maintains adequate supplies and functional equipment at the Front Desk., • Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty. Both full-time and part-time positions offer the following benefits to associates: • Retirement Plan, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Medical, • Dental, • Vision, • Life Insurance/AD, • Disability Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Abides by all Company policies and procedures including but not limited to: • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer., • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables., • The use of slip-resistant shoes and proper lifting techniques. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis.

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $37,440 Responsibilities: • Handle customer complaints as necessary, • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information, • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs, • Work with the housekeeping staff to ensure rooms are ready for new guests, • General bookkeeping: ensure all hotel guest account information is accurate and up-to-dateQualifications:, • High school diploma, GED, or equivalent, • Well-versed in taking telephone calls and handling stressful situations, • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred, • Has previous experience or working knowledge of Microsoft Office and reservation management systems, • Displays impeccable interpersonal, time management, organizational skills, and customer service skillsAbout Company Encore Hospitality is devoted to bringing the highest quality, marketability, and functionality to the hotel and restaurant industries. Our utmost importance is to provide an unforgettable positive experience for the customer. Our ability to locate potential properties, create brands, and seamlessly transition them into lucrative successful revenue streams sets us apart from other hospitality companies. Encore Hospitality’s foundation is grounded on our energetic, innovative, and hard-working employees at all levels of our company. Our goal is to unite people and create outstanding experiences for our guests.

Job DescriptionWe are a cutting-edge real estate platform revolutionizing the way agents and landlords connect. Our fast-paced, tech-forward environment is built for growth, innovation, and excellence in client service. Were seeking a Front Desk / Database Manager who thrives in a dynamic setting and is passionate about real estate, organization, and agent success. Position Overview The Front Desk / Database Manager is the face of our office and a key player in supporting daily operations, training new agents, and maintaining our world class property database. This individual will play a critical role in both administrative support and technical onboarding, ensuring our agents and systems are set up for success. Key Responsibilities • Manage and support day-to-day front desk and landlord call center operations, • Answer incoming calls and provide exceptional client service, • Update and maintain accurate property owner and listing data, • Coordinate and conduct training for new agents on internal database systems and protocols, • Perform follow-up and warm calling with existing landlords to foster relationships and generate leads, • Collaborate with office managers to improve and optimize listing processes and accuracy, • Research and implement innovative technologies to boost landlord engagement, • Support upper management with special projects and initiatives as neededQualifications, • Minimum 1 year of experience in a real estate, administrative, or database-related role, • Active MA Real Estate Salesperson or Broker License (Required), • Strong attention to detail and organizational skills, • Proven ability to manage multiple priorities in a fast-paced environment, • Exceptional phone and interpersonal communication skills, • Proficiency with real estate databases and CRM systems preferred, • Sales or customer service background is a plus, • Tech-savvy with a passion for learning new platforms and tools

Job DescriptionDescription: Title: Guest Service Agent Objective of Position: Provide all hotel guests with courteous and efficient service to maximize guest satisfaction and ensure their return. Areas of Responsibility: • Be fully trained and equipped to handle all front desk services including guest arrival, departure, reservations, monetary transactions and information/directions for the local area., • Establish immediate positive contact when the guest approaches the desk., • Acknowledge guests immediately using verbal and non-verbal communication., • Be friendly and enthusiastic while displaying professional body language and appropriate eye contact., • Answer guest inquiries with enthusiasm to promote hotel services, in-house facilities, and local establishments., • Adhere to brand service standards in all guest interactions., • Review all reservations, identify special requests, and pre-assign rooms to ensure guest satisfaction., • Acquire working knowledge of rates and special rate categories in order to properly answer guest inquiries. Ensure proper charges and maximize room revenue., • Properly balance cash and credit cards in order to submit a balanced shift closing to Night Audit., • Maintain cash bank (at exactly the amount issued to you) and properly record daily cash transactions and paid outs., • Perform bucket checks and review daily reports for issues and errors., • Monitor guest accounts and gain additional approval/credit when needed., • Adhere to all established credit card security and inventory control policies to minimize loss of revenue., • Promote loyalty programs (IHG Rewards/Marriott BonVoy), understand and deliver tiered benefits. Solicit non-members to join loyalty programs., • Properly handle guest mail, packages, and messages., • Follow hotel procedures when issuing guest keys, both new and duplicates., • Issue safety deposit boxes to guests following standard operating procedure., • Work closely with Housekeeping to communicate information regarding New Parties, Departures, Stay Over Reservations, Late Check Outs, Pet Rooms, VIPs, and special requests. Update clean rooms in the system when alerted by Housekeeping., • Clear all discrepant rooms (each shift). File all reports at end of shift., • Properly utilize Quore to effectively communicate pertinent information to all shifts and departments., • Monitor GXP and Mobile Dashboard and take action as needed (CY only)., • Become familiar with the Waltham area, i.e. businesses, restaurants, parks, fitness facilities, other hotels, and points of interest., • Attend meetings to obtain new information on front office operations / policies / procedures, etc., and promote team spirit among fellow associates., • Keep immediate supervisor/MOD fully informed of all problems or unusual matters of significance so that prompt, corrective action can be taken when appropriate., • Respond effectively to guest complaints/issues: listen attentively, give a sincere apology; use empathy; act quickly to resolve the issue; notify engineering, housekeeping, or MOD if needed; offer compensation when necessary., • Have a thorough knowledge of emergency procedures, radio procedures and guest/ associate incident procedures., • Act as a lobby ambassador by assisting with any activities in the surrounding areas when needed (Bistro/Patio – CY only, The Market, Business Center), • Perform other duties as requested. Requirements: Title: Guest Service Agent Requirements: • Previous customer service experience is preferred., • Ability to move, lift carry, push, pull or place objects weighing less than 25 pounds without assistance. heavier lifting or movement tasks with assistance., • Ability to stand, sit, or walk for an extended period of time., • Must possess a friendly and professional demeanor., • Must be able to convey information and ideas clearly., • Must maintain composure and objectivity under pressure., • Must be able to prioritize and multitask., • Must possess the ability to operate independently with a high-degree of self-motivation.

Job DescriptionDescription: The Ramada Hotel has immediate openings for Front Desk Attendants to join our Team. We are looking for Front Desk Agents to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities include: · Perform all check-in and check-out tasks · Manage online and phone reservations · Inform customers about payment methods and verify their credit card data · Register guests collecting necessary information (like contact details and exact dates of their stay) · Welcome guests upon their arrival and assign rooms · Provide information about our hotel, available rooms, rates and amenities · Respond to clients’ complaints in a timely and professional manner · Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs · Maintain updated records of bookings and payments Requirements · Work experience as a Hotel Front Desk Agent, Receptionist or similar role · Experience with hotel reservations software, like OPERA and/or CHOICE · Understanding of how travel planning websites operate, like Booking and TripAdvisor · Customer service attitude · Excellent communication and organizational skills · High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred. Physical Demands · Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance Requirements:

Job Description We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! This position assists the Guest Service Manager with overseeing the safe and efficient operation of the front desk, maximizes profitability, and ensures high levels of guest satisfaction are achieved. This position may direct the work of others, i.e. delegate tasks, and provide training & support, and resources to the front desk staff. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here’s how we show our commitment: • Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way., • Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve., • Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance., • Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!, • Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. Overview: This position assists the Guest Service Manager with overseeing the safe and efficient operation of the front desk, maximizes profitability; and ensures high levels of guest satisfaction are achieved. This position may direct the work of others, i.e. delegate tasks, and provide training & support, and resources to the front desk staff. Additionally, this position works as part of a team to deliver attentive, friendly, efficient and hospitable service. This includes effective communication, reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, problem resolution. They act as the manager on duty in the absence of the Guest Service Manager. Responsibilities • Approach all encounters with guests and employees in a friendly, service-oriented manner., • Always maintain a friendly and warm demeanor. Ensure that employees are always attentive, friendly, helpful and courteous to all guests, managers and fellow employees., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Be aware of all rates, packages, and promotions currently offered, • Have knowledge of and assist in all emergency procedures as required., • Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner., • Be able to perform all duties of Guest Services Agent. Run room status reports in a timely manner and relay necessary information to affected departments and individuals., • Monitor key control to maintain hotel security., • Answer all guest inquiries in a timely and professional nature., • This position requires a flexible schedule, • 3pm to 11pm, on ocassion 7am to 3pm and 12pm to 8pm

Job Description We are looking for a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential. The pay for this part-time position is $18 per hour. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: • You will ensure smooth operations and service by effectively communicating with your team members, property management, and residents/guests., • Follow property-specific systems to receive and sign for deliveries, ensuring they reach residents efficiently., • Facilitate contractor arrivals and departures, as well as realtor/potential homebuyer/renter visits., • Advise and remind residents and guests of any appropriate rules and regulations established by the property management., • Follow all property procedures for resident, guest, and vendor access., • Promptly answer and complete all resident requests, phone calls, questions, or concerns., • Look sharp in your supplied uniform., • Enjoy interacting with the residents. These are the qualities and attributes we're looking for in this position- • Front Desk Experience, • Hospitality, • Outgoing Personality, • Teamwork, • Ability To Multitask, • Flexibility, • Detail-Oriented, • Proactive Benefits • Weekly Pay!, • Paid training., • A long list of discounts and benefits is available to all employees., • Cellphone and other reimbursements for some applicable positions., • State-required healthcare benefits are available to qualifying employees in applicable areas., • Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas., • Start earning generous paid time off on your first day., • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us., • Short-Term Disability Income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR At the time of this ad, the position pays $18 per hour. Historically, it pays $18 per hour. Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between. The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services. NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.

Job DescriptionDescription: Title: Guest Service Agent Objective of Position: Provide all hotel guests with courteous and efficient service to maximize guest satisfaction and ensure their return. Starting Wage: $19.00 per hour Areas of Responsibility: • Be fully trained and equipped to handle all front desk services including guest arrival, departure, reservations, monetary transactions and information/directions for the local area., • Establish immediate positive contact when the guest approaches the desk., • Acknowledge guests immediately using verbal and non-verbal communication., • Be friendly and enthusiastic while displaying professional body language and appropriate eye contact., • Answer guest inquiries with enthusiasm to promote hotel services, in-house facilities, and local establishments., • Adhere to brand service standards in all guest interactions., • Review all reservations, identify special requests, and pre-assign rooms to ensure guest satisfaction., • Acquire working knowledge of rates and special rate categories in order to properly answer guest inquiries. Ensure proper charges and maximize room revenue., • Properly balance cash and credit cards in order to submit a balanced shift closing to Night Audit., • Maintain cash bank (at exactly the amount issued to you) and properly record daily cash transactions and paid outs., • Perform bucket checks and review daily reports for issues and errors., • Monitor guest accounts and gain additional approval/credit when needed., • Adhere to all established credit card security and inventory control policies to minimize loss of revenue., • Promote loyalty programs (IHG Rewards/Marriott BonVoy), understand and deliver tiered benefits. Solicit non-members to join loyalty programs., • Properly handle guest mail, packages, and messages., • Follow hotel procedures when issuing guest keys, both new and duplicates., • Issue safety deposit boxes to guests following standard operating procedure., • Work closely with Housekeeping to communicate information regarding New Parties, Departures, Stay Over Reservations, Late Check Outs, Pet Rooms, VIPs, and special requests. Update clean rooms in the system when alerted by Housekeeping., • Clear all discrepant rooms (each shift). File all reports at end of shift., • Properly utilize Quore to effectively communicate pertinent information to all shifts and departments., • Monitor GXP and Mobile Dashboard and take action as needed (CY only)., • Become familiar with the Waltham area, i.e. businesses, restaurants, parks, fitness facilities, other hotels, and points of interest., • Attend meetings to obtain new information on front office operations / policies / procedures, etc., and promote team spirit among fellow associates., • Keep immediate supervisor/MOD fully informed of all problems or unusual matters of significance so that prompt, corrective action can be taken when appropriate., • Respond effectively to guest complaints/issues: listen attentively, give a sincere apology; use empathy; act quickly to resolve the issue; notify engineering, housekeeping, or MOD if needed; offer compensation when necessary., • Have a thorough knowledge of emergency procedures, radio procedures and guest/ associate incident procedures., • Act as a lobby ambassador by assisting with any activities in the surrounding areas when needed (Bistro/Patio – CY only, The Market, Business Center), • Perform other duties as requested. Requirements: Title: Guest Service Agent Requirements: • Previous customer service experience is preferred., • Ability to move, lift carry, push, pull or place objects weighing less than 25 pounds without assistance. heavier lifting or movement tasks with assistance., • Ability to stand, sit, or walk for an extended period of time., • Must possess a friendly and professional demeanor., • Must be able to convey information and ideas clearly., • Must maintain composure and objectivity under pressure., • Must be able to prioritize and multitask., • Must possess the ability to operate independently with a high-degree of self-motivation.

We are currently seeking a full-time Front Desk Agent for our property. Assist with room service orders and room calls if available to leave front desk.

We are seeking both full-time and part-time team members for our Front Desk!. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive. Qualifications: Education: High school diploma or its equivalen

As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!. Are you a friendly and outgoing individual with a passion for c

Join Our Team as a Front Desk Agent!. The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospi

Schulte Companies - - Responsibilities: Greet guests as they arrive and provide personal recognition; Review arrival lists daily and assist in preparing and assembling welcome amenities; Escort VIPs to room and check them in prior to arrival; Answer the telephone within three rings and answer quest

Minimum of one (1) year in Front Desk Operations. In-depth knowledge of hotel Front Desk operations. Keep front desk area clean and organized.

Front Desk Agent | Courtyard Woburn. Job Category: Front Office Requisition Number: FRONT007840.

Front Desk Agents make the first impression upon our guests by extending a Front Desk, Agent, Hotel.

Island Hospitality Management - - Responsibilities: Check-in/Check-out hotel guests; Process all payments according to established hotel requirements; Provide information and assistance to all guests and vendors; Prepares all necessary reports during each shift for the management team.

Sage Hospitality Group - 500 Commonwealth Avenue - Responsibilities: Greets and completes established check-in procedures for arriving guests; Facilitates guest departure (check-out) and closes guest accounts; Regularly calculates and posts monies, receipts, and forms of credit at front desk; Answer

HEI Hotels + Resorts - - Responsibilities: Greet guests and provide a welcoming experience; Complete the registration process using a computer system; Post charges to guest rooms and company accounts; Answer telephone calls promptly with clear communication; Handle guest complaints and resolve issu

Meyer Jabara Hotels - 88 Exeter Street - Responsibilities: Process all guest check-ins by confirming reservations; Assign rooms and issue room keys; Process all payment types such as room charges; Process all check-outs including resolving late and disputed charges; Answer, record, and process guest

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from cu

Customer Support / Remote] - Anywhere in U.Generous Pay / Flexible Schedule - As a Customer Service Representative, you will: provide exceptional customer service to clients via phone and email; troubleshoot technical issues and provide solutions in a timely manner; accurately input and maintain cus

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document inte