Trabajos front desk agent en Savannah, GeorgiaCrear alertas

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concern

Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors.

Sage Hospitality Group - - Responsibilities: Own front desk operations by efficiently check-in/out guests and manage reservations.

Peregrine Hospitality - 860 Towne Center Boulevard - Responsibilities: Greet and welcome guests upon arrival; Register guests into the computer system and process payments; Handle cash and balance the cash drawer; Provide guests with information about hotel facilities and local attractions; Assist g

Davidson Hospitality Group - - Responsibilities: Provide exceptional customer service, creating a positive first impression for guests; Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency; Respond promptly to guest inquiries and resolve any issues or complaints with

Holiday Inn - JobID: 100-168720232 [Guest Service / Concierge] As a Front Desk Agent at Holiday Inn, you'll: Be responsible for consistent, professional, friendly and engaging service in an informative and advantageous manner; Creatively and actively engage guest in an of service manner during their

Hyatt Hotels - JobID: 100-170653493 [Guest Service / Concierge] As a Front Desk Agent at Hyatt Hotels, you'll: Greet and register the guest, provide outstanding guest service during their stay, and settle the guest's account upon completion of their stay; Register guests making and modifying reserva

The Alida joins modern life with timeless Southern charm on Savannah's revitalized riverfront.

Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: * Anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner. * Maintain positive guest relations at all times. * Resolve guest complaints and ensure guest satisfaction. * Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. * Process all guest check-ins and verify registration information with the guest. * Handle overbooked or 'walked' guests. * Accept and record wake-up call requests. * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). * Resolve discrepancies on the room status report with housekeeping. * You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: * Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm * Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: * Previous experience working as a front desk agent or in a similar role. * A high school diploma or equivalent vocational training certificate. * Experience working at a hotel establishment (highly desired). * Proficiency with computers. * Basic math skills. * Ability to provide excellent customer service and maintain a professional demeanor at all times. * Ability to input and access information in the property management system and/or points-of-sale system. * Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. * Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. * Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. * Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: * Great verbal and written communication skills. * The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: * Comprehensive benefits package including medical, dental, and vision * Life insurance * Pet Insurance * Short and long-term disability * Paid time off and holidays * Tuition assistance Financial & Occupational Wellness: All Associates * Competitive Compensation with incentives (incentives vary by position) * 401K Savings Plan, 50% matching up to 10% of compensation * Associate referral program * Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates * Fundraising matching funds program * Team volunteer opportunities * 24/7 chaplain services * Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job DescriptionDescription: As a Front Desk Agent at Holiday Inn Express - Chatham Parkway, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless check-in and check-out process. Your role will involve managing reservations, handling guest inquiries, and addressing any issues to enhance the overall guest experience. We are looking for a friendly, detail-oriented individual with excellent communication skills and a passion for hospitality. Key Responsibilities: • Guest Check-In and Check-Out:, • Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys., • Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns., • Reservation Management:, • Manage room reservations, including booking, modifying, and canceling reservations as needed., • Assist with room assignments and ensure that guests are accommodated according to their preferences and needs., • Guest Services:, • Address and resolve guest inquiries, requests, and complaints in a timely and professional manner., • Provide information about the hotel’s amenities, local attractions, and dining options to enhance the guest experience., • Administrative Tasks:, • Maintain accurate records of guest information, reservations, and billing., • Process and file guest registration cards and other documentation as required., • Handle phone calls, emails, and other correspondence related to guest services and reservations., • Collaboration:, • Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly., • Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience., • Security and Safety:, • Monitor the hotel’s security systems and report any unusual activities or safety concerns to management., • Ensure that guests’ personal information and privacy are protected at all times., • Problem-Solving:, • Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction., • Make decisions and take action to address any unexpected situations or emergencies. Requirements: Qualifications: • High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus., • Previous experience in a front desk or customer service role preferred but not required., • Excellent communication and interpersonal skills with a friendly and professional demeanor., • Strong organizational and multitasking abilities., • Proficiency in computer systems and hotel management software., • Ability to work efficiently under pressure and handle a variety of tasks simultaneously.

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionAlida Harper Fowlkes was a celebrated entrepreneur within the city. We celebrate the Alidas of our time - the self-made artisans who cultivate Savannah's contemporary spirit - within the walls of our 173 room hotel. The Alida joins modern life with timeless Southern charm on Savannah's revitalized riverfront. The essence of Southern hospitality. This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This innate compassion allows them to connect on a deeper level and cultivate unique, personalized experiences for patrons. Their primary goal is to welcome guests and invite them to create their own experiences through discovery of the facility and local scene. Requested Tasks • Welcome guests upon their arrival and assign rooms, • Provide information about hotel, available rooms, review their rate and amenities available on property with all guests during the check in process, • Inform guests about payment methods and verify their credit cards on file or collect upon arrival, • Perform all check-in and check-out tasks, • Respond to requests in a timely and professional manner Requested Capabilities • Approachable and personable personality, • Patient and understanding with guests' needs and requests, • Eye for detail, • Sense of urgency to fulfill requests and resolve issues, • Ability to stand for extended periods at a time As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Job Description Come join us at the Fairfield Inn & Suites, where our passion for outstanding guest services and a family-oriented culture sets us apart. As a Part-Time Hotel Front Desk Agent, you'll be the friendly face greeting our guests, ensuring they receive an unforgettable experience. Your role is pivotal in creating an inviting atmosphere, meeting guests' needs with warmth and efficiency. We value your experience and dedication, offering a supportive work environment with opportunities for career growth and professional development. Embrace the chance to be part of a team that feels like family, where competitive compensation and benefits are just the beginning. Compensation: $15 - $16 hourly Responsibilities: • Welcome guests with a warm smile and ensure a seamless check-in process., • Efficiently manage reservations, cancellations, and modifications to optimize room occupancy., • Provide guests with information about hotel amenities, local attractions, and dining options., • Handle guest inquiries and resolve any issues promptly to enhance their stay experience., • Coordinate with housekeeping and maintenance teams to ensure rooms are ready for new arrivals., • Process payments accurately and maintain records of transactions for auditing purposes., • Previous experience working as a front desk agent or in a similar role is preferred, but not required., • A high school diploma or equivalent vocational training certificate., • Experience working at a hotel establishment. (highly desired), • Flexible work schedule., • Proficiency with computers., • Basic math skills., • The ability to provide excellent customer service and maintain a professional demeanor at all times., • The ability to input and access information in the property management system and/or the points-of-sale system., • Great verbal and written communication skills. Here in Midtown Savannah, we are known for our outstanding guest services and our family-oriented culture. We love to go over and beyond to give everyone an experience they won't forget. From our employees to guests, we all leave with a feeling of comfort and support you will only find through Fairfield Inn. Come on by and check us out! We’d love for you to be a part of our award-winning team!!

Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $15 - $16 hourly Responsibilities: • Handle customer complaints as necessary, • Work with the housekeeping staff to ensure rooms are ready for new guests, • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs, • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date, • Has previous experience or working knowledge of Microsoft Office and reservation management systems, • Well-versed in taking telephone calls and handling stressful situations, • Displays impeccable interpersonal, time management, organizational skills, and customer service skills, • High school graduate, GED recipient, or equivalent Here in Midtown Savannah, we are known for our outstanding guest services and our family-oriented culture. We love to go over and beyond to give everyone an experience they won't forget. From our employees to guests, we all leave with a feeling of comfort and support you will only find through Fairfield Inn. Come on by and check us out! We’d love for you to be a part of our award-winning team!!

Job DescriptionDescription: As a Front Desk Agent at HOLIDAY INN EXPRESS & SUITES SAVANNAH MIDTWON, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless check-in and check-out process. Your role will involve managing reservations, handling guest inquiries, and addressing any issues to enhance the overall guest experience. We are looking for a friendly, detail-oriented individual with excellent communication skills and a passion for hospitality. Key Responsibilities: • Guest Check-In and Check-Out:, • Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys., • Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns., • Reservation Management:, • Manage room reservations, including booking, modifying, and canceling reservations as needed., • Assist with room assignments and ensure that guests are accommodated according to their preferences and needs., • Guest Services:, • Address and resolve guest inquiries, requests, and complaints in a timely and professional manner., • Provide information about the hotel’s amenities, local attractions, and dining options to enhance the guest experience., • Administrative Tasks:, • Maintain accurate records of guest information, reservations, and billing., • Process and file guest registration cards and other documentation as required., • Handle phone calls, emails, and other correspondence related to guest services and reservations., • Collaboration:, • Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly., • Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience., • Security and Safety:, • Monitor the hotel’s security systems and report any unusual activities or safety concerns to management., • Ensure that guests’ personal information and privacy are protected at all times., • Problem-Solving:, • Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction., • Make decisions and take action to address any unexpected situations or emergencies. Requirements: Qualifications: • High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus., • Previous experience in a front desk or customer service role preferred but not required., • Excellent communication and interpersonal skills with a friendly and professional demeanor., • Strong organizational and multitasking abilities., • Proficiency in computer systems and hotel management software., • Ability to work efficiently under pressure and handle a variety of tasks simultaneously.