Front desk agent jobs in Durham, North CarolinaCreate job alerts

Our team is looking to add an upbeat full-time AM/PM Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors.

The Front Desk Agent serves as the first point of contact for guests, playing a key role in creating a positive and welcoming experience from arrival to departure. Maintain a clean, organized, and professional front desk area that reflects the hotel's standards of excellence. Previous experience in

At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to check-in and check-out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Front Desk or Guest Services experience from Hilton, Hyatt, Marriott prefe

Job Description Where Better Careers Begin! Massage Envy 737 Ninth Street 25+ Are you looking to grow your career with a team that values, supports & empowers you? The difference you'll make in clients' lives is the biggest reward for any massage therapist, but our environment helps you enjoy more of what you love about your work. At the Massage Envy 737 Ninth Street franchise, we support and inspire you to be your best inside and outside the treatment room. Perks & Pay: • Up to $1000 Sign-on bonus for all new team members** Returning team members may be eligible!!, • Competitive base pay rate starting at per service hour plus tips, bonuses, and commissions, • Annual performance raises, • Company contributed medical insurance for full-time team members, • Vision, Dental, Accident, Short-Term Disability, Long Term-Disability and Life insurance also available, • 401(k) retirement plan for all team members after 6 months of employment, • Paid Training, • Paid Time Off (PTO), • Annual AMTA membership with insurance at no cost to you, • 20+ free continuing education courses every year, • Employee Referral Bonus Program ($500 per referred MT), • Discounted pet insurance through Fetch, • A flexible schedule for a better work/life balance, • Steady, repeat clientele with pre-booked appointments, • Compensation for no-show appointments and cancellations, • Employee Assistance Program available, • Employee discounted services & 40% off all retail products, • All laundry, linens and massage supplies provided, • Long-term career planning and advancement Qualified Candidates: • Certificate of Completion of massage therapy school program, • Satisfies all licensing requirements to perform services in state of location, • Have a passion for helping others feel their best, • Are excited to bring their unique style to the treatment room, • Are eager for growth and desire to build on their modality mastery Day-to-Day: • Perform quality, therapeutic bodywork that meets clients' needs, • Communicate with clients to identify their needs and set clear expectations, • Stay connected to clients throughout each session to achieve the goals of each service, • Recommend follow-up visits and additional services to help clients pursue their wellness goals Culture & Support: • Trained leadership that is invested in YOUR success, • Award programs (like Therapist of the Year), • A self-care program that gives you the tools to prolong the career you love, • A caring community that strives to celebrate individuality and share knowledge, • Front desk teams dedicated to scheduling appointments and upkeeping treatment rooms If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you! Apply Today! *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Job DescriptionCompany Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Front Desk Supervisor/Front Office Manager Supervises: None General Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c, involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival. Specific Responsibilities: * Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. * Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested. * Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. * Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. * Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. * Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. * Accepts incoming calls, assists outgoing calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service. * Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * Maintains a friendly, cheerful and courteous demeanor at all times. * Processes all guest mail, messages and faxes: receives, sorts, notifies and distributes to guests in order to ensure the information is received by the guests in the most timely and accurate method possible. * Stays up to date on gift shop merchandise, provides guests with information and processes gift shop sales. * Relays art exhibition information to guests. * Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations. * Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel. * Performs other duties as assigned, requested or deemed necessary by management. * Knows standard cash handling procedures and knowledge of computerized cash register systems. * Must be fluent in English. * Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. * Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. * Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. * Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine. * Must pass a background check. Education/Formal Training * High School diploma or equivalent Experience * Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: Qualifications * Knows standard cash handling procedures and knowledge of computerized cash register systems. * Must be fluent in English. * Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. * Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. * Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. * Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine. * Must pass a background check. Education/Formal Training * High School diploma or equivalent Experience * Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here:

Job DescriptionDescription: JOB TITLE: FRONT DESK AGENT DEPARTMENT: GUEST SERVICES REPORTS TO: GUEST SERVICES MANAGER/OPERATIONS MANAGER JOB TYPE: POSSIBLE FULL AND PART-TIME POSITIONS AVAILABLE Summary: At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In and Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Responsible for providing our guests with memorable service, all while conducting various daily operations. Adheres to all Corporate and Brand Quality Standards. Requirements: Qualifications: • Front Desk or Guest Services experience from Hilton, Hyatt, Marriott preferred., • Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public., • Excellent oral and written communication skills, • Strong leadership skills; demonstrated ability to lead by example., • Skilled at hotel computer operations for reservations, reports, and guest services., • Able to work a variety of shifts and weekends., • The expectation of this position requires a 30-40 hour work week if Fulltime, and 1-29 hours if Part-time which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt., • Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner., • Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest., • Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen., • Explain at check-in all necessary information for guests to access Internet and in-room entertainment., • Ensure lobby is ready for clients and guests by helping to maintain that the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area., • Know and be able to provide information about local attractions and restaurants and give directions when asked., • Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates., • Attend training sessions as required by your Supervisor., • Complete Brand required training., • When available, proactively assist teams during breakfast and social events to provide high quality guest service., • Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out., • Assist Front Desk/Operations Manager with ordering supplies and coding invoices for payment., • Promote the loyalty of the brand and Summit Hospitality Group., • Complete brand required training., • Must have reliable source of transportation, • Flexible work schedule including nights and weekends, • Ability to arrive on time as scheduled, • Ability to stand, sit, reach, bend, stretch for extended periods of time, • Operate computer and brand equipment for Check-In and Check-Out, • Ability to lift 30 lbs, • Fast pace and often under pressure to perform, • Vacation/Personal time for Fulltime associates, • Insurance benefits; Medical, Dental, Vision, Life Insurance, FSA, Supplemental Insurance for Fulltime associates, • Hotel Discounts Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.

Job DescriptionPOSITION SUMMARY:The Guest Service Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Our Why As humble ambassadors of our namesake city, we prioritize quality, kindness, and inclusivity so all feel welcome Our Core Values: INSPIRE WONDER Innovation and Creativity | Surprise and Delight SHOW HOSPITALITY Inclusive Culture | Home Away from Home | Create Positive Connections PURSUE EXCELLENCE Exceptional Experiences | Attention to Detail | Focus on Quality DEMONSTRATE INTENTIONALITY Empathetic Engagement | Anticipatory Service | Sense of Ownership CULTIVATE COMMUNITY Team Collaboration | Community Engagement | Take Time to Celebrate DUTIES AND RESPONSIBILITIES: • Register guests and assigns rooms. Accommodates special requests whenever possible., • Thoroughly understands and adheres to proper credit, check- cashing, and cash handling policies and procedures., • Understands room status and room status tracking., • Knows room locations, types of rooms available, and room rates., • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel., • Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms., • Takes room reservations. Knows cancellation procedures., • Expert in hotel PMS software, • Process guest check-outs., • Uses proper telephone etiquette., • Ensures interdepartmental pass-on is accurate and updated each shift and is aware of daily activities and meetings taking place in the hotel., • Attends department meetings., • Reports any unusual occurrences or requests to the Front Office Supervisor or Front Office Manager, • Knows all safety and emergency procedures, Is aware of accident prevention policies., • Maintains the cleanliness and neatness of the front desk area., • Flexible with scheduling to accommodate business needs. DUTIES AND RESPONSIBILITIES: • Follows all established front desk procedures in carrying out assigned duties., • Provides high level service while registering guests in a prompt, efficient and courteous manner., • Handle guest accounts properly including posting of charges, and collection of payment. Maintain strict guest security in controlling keys, issuing keys, and divulging guest information., • Knowledgeable of property information (hours of operations, activities, etc.) and provide accurate information of surrounding area., • Responsible to receive a guest’s request or complaint; own it and follow up to verify the request or problem has been resolved to the guest’s satisfaction; involve the supervisor as necessary., • Work closely with the housekeeping department to keep status of rooms current and up to date., • Work with Bell staff to assist guests with requests as needed., • Maintain bank with accuracy and security, close out at end of shift bank, balance and deposit., • Ability to shift priorities and duties as directed by supervisor., • Other duties as assigned.QUALIFICATIONS:, • A commitment to providing outstanding customer service, • Basic knowledge of office equipment required to perform the job, • Ability to establish and maintain effective working relationships with co-workers and leaders, • Strong problem-solving skills, • Capable of seeing a task through to completion, • Strong organizational skills, • Must possess basic computer skills., • Available to work a flexible schedule including evenings, weekends, and holidays., • Good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to read and listen to instructions, memos, short correspondences, and messages. Bi-lingual a plus. EDUCATION:High School diploma, general education degree or international equivalent required. EXPERIENCE: • Minimum of (2) two years of Customer Service experience, preferably in a resort/hotel Front Office environment preferred., • Ability to be on your feet and alert for extended periods of time, • Ability to lift up to 25 lbs. as needed, • Continuous use of hands and arms, • Continuous bending, reaching, and twisting, • Maintains strong personal image and uniform standards

Assists other Front Desk Personnel when need. Ability to stand and move throughout front office and continuously performs essential job functions. Requires continual standing and movement throughout front office areas.

Keep front desk area clean and organized. Minimum of one (1) year in Front Desk Operations. In-depth knowledge of hotel Front Desk operations.

Schulte Companies - - Responsibilities: Greet guests as they arrive and provide personal recognition; Review arrival lists daily and assist in preparing welcome amenities; Escort VIPs to rooms and check them in prior to arrival; Answer the telephone within three rings and address questions or trans

Driftwood Hospitality - - Responsibilities: Greet guests and register guests and ensure guest satisfaction; Complete the registration process and assign rooms based on guest needs; Verify and imprint credit cards for authorization and handle payments; Post charges to guest rooms and house accounts

Summit Hospitality Group - - Responsibilities: Provide excellent customer service by greeting customers promptly and courteously; Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily; Explain at check-in all necessary informati

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen

Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not requir

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document inte

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from cu

Island Hospitality Management - - Responsibilities: Check-in/Check-out hotel guests; Process all payments according to established hotel requirements; Provide information and assistance to all guests and vendors; Prepares all necessary reports during each shift for the management team; Manage front

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:.Medical, Vision, Dental, &

Ulta Beauty - - Responsibilities: Contribute to meeting or exceeding the stores goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.Ensure that each guest receives exceptional service by providing a guest-f

Walmart - 12500 Us 15 501 N - [Retail Associate / Team Member / up to $26-hr] - As a Cashier at Walmart, you'll: Smile, greet, and thank customers with a positive attitude; Stand for long periods of time while checking out customers quickly and accurately; Keep your area clean and presentable; Answe

Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Durham VA Medical Center located at 508 Fulton St.Working hours are Mon-Fri, 8:00am-4:30pm.Weekend coverage may be required on a rotational basis.Competitive packages are available for

LAZ Parking - - Responsibilities: Greet customers with courtesy and great customer service; Park and retrieve cars efficiently; Collect parking fees and provide correct change; Direct traffic to keep the flow of cars; Complete the daily report.

Responsibilities: Packs member orders into boxes and transfers items to a separate cart for cashiers; Performs cleanup, cart retrieval, merchandise restocking; Runs for items as directed.

Foot Locker - - Responsibilities: Providing an engaging, convenient and accurate checkout for the customer; Delivering sales, outstanding customer experience, and operational expectations; Partners with store leadership to resolve customers concerns in a courteous and helpful manner; Maintaining pe

Raising Cane's - 101 East Franklin Street - Responsibilities: Taking orders from customers and processing payments efficiently; Cleaning tables, floors and other areas of the restaurant; Provide quick and friendly service to customers; Work as a team and assist crewmembers; Follow safety procedures

The Front Desk Associate will greet and direct members, guests and staff as they enter the gym.

Complete front-end process of billing procedure ensuring all information is entered into the computer registration module. Day to day work includes desk and computer work and interaction with patients, facility staff, and physicians.

Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing eve

Seasonal Client Service Professional/Receptionist.Helping others is what we do best here, which means you will get to see the impact of your work firsthand.As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will

Avance Care Front Desk Team Member. As a Front Desk team member, you'll be the first point of contact for our patients creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out. Maintain the front desk and reception area in an organized, orderly