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Join Our Team as a Front Desk Agent!/h2pThe Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hos

Job Description Our office, Triangle Implant Center - Durham, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: • Welcoming patients to the dental office, • Maintaining accurate patient records, • Answering all incoming calls and redirecting them or keeping messages, • Check, sort and forward emails, • Keep updates records and files Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: • 1 year of proven experience as front desk representative, agent or relevant position, • Biligual Required, • Familiarity with office machines (e.g fax, printer ect.), • Strong communication and people skills, • Good organizational and multi-tasking abilities, • Problem-solving skills, • Customer service orientation, • A high school diploma Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between. Your Benefits & Perks: • BCBS High Deductible & PPO Medical insurance Options, • VSP Vision Coverage, • Principal PPO Dental Insurance, • Complimentary Life Insurance Policy, • Short-term & Long-Term Disability, • Pet Insurance Coverage, • 401(k), • HSA / FSA Account Access, • Identity Theft Protection, • Legal Services Package, • Hospital/Accident/Critical Care Coverage, • Paid Time Off, • Diverse and Inclusive Work Environment, • Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$18—$25 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

Job DescriptionDescription: Our Why As humble ambassadors of our namesake city, we prioritize quality, kindness, and inclusivity so all feel welcome Our Core Values INSPIRE WONDER Innovation and Creativity | Surprise and Delight SHOW HOSPITALITY Inclusive Culture | Home Away from Home | Create Positive Connections PURSUE EXCELLENCE Exceptional Experiences | Attention to Detail | Focus on Quality DEMONSTRATE INTENTIONALITY Empathetic Engagement | Anticipatory Service | Sense of Ownership CULTIVATE COMMUNITY Team Collaboration | Community Engagement | Take Time to Celebrate POSITION SUMMARY: The guest services agent is the brand ambassador and experience representative to the guest throughout all stages of the guest's stay. The agent confirms a guest's reservation status and tenure of their stay. They assist with completion of registration cards and room assignments, accommodating special requests whenever possible. Agents verify the guest's identity and method of payment and follows established credit-checking procedures. Guest Service Agents must be sales minded. They present upgrade opportunities to guests and offers assistance in making choices. Agents are experts on amenities and services offered in hotel outlets and assists with reservations for in property dining when applicable. Agents perform cashiering tasks including bill/ invoice settlement, paid outs, and cash reconciliation. The Guest Service Agent is well informed on the happenings of our city and can efficiently provide recommendations for local activities during the guests stay. They are responsible for all duties within reason to elevate the guest experience and ensure repeat visits by creating genuine and customary interactions with each guest. DUTIES AND RESPONSIBILITIES: • Register guests and assigns rooms. Accommodates special requests whenever possible., • Thoroughly understands and adheres to proper credit, check- cashing, and cash handling policies and procedures., • Understands room status and room status tracking., • Knows room locations, types of rooms available, and room rates., • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel., • Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms., • Takes room reservations. Knows cancellation procedures., • Expert in hotel PMS software, • Process guest check-outs., • Uses proper telephone etiquette., • Ensures interdepartmental pass-on is accurate and updated each shift and is aware of daily activities and meetings taking place in the hotel., • Attends department meetings., • Reports any unusual occurrences or requests to the Front Office Supervisor or Front Office Manager, • Knows all safety and emergency procedures, Is aware of accident prevention policies., • Maintains the cleanliness and neatness of the front desk area., • Flexible with scheduling to accommodate business needs. Requirements: QUALIFICATIONS: • A commitment to cultivating extraordinary guest experiences., • Basic knowledge of office equipment required to perform the job., • Ability to establish and maintain effective working relationships with co-workers and leaders., • Strong problem-solving skills, • Capable of seeing a task through to completion, • Strong organizational skills, • Good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to read and listen to instructions, memos, short correspondences, and messages. Bi-lingual a plus. EDUCATION: High School diploma, general education degree or international equivalent required. EXPERIENCE: Minimum of (1) one year of Customer Service experience, preferably in a resort/hotel Front Office environment LANGUAGE SKILLS: Good knowledge of the English language is mandatory as well as the ability to speak, read and write clearly. Must be able to read and listen to instructions, memos, short correspondences, and messages. Bi-lingual a plus. PHYSICAL ABILITY: • Ability to be on your feet and alert for extended periods of time., • Ability to lift up to 35 lbs. as needed., • Continuous use of hands and arms, • Continuous bending, reaching, and twisting., • Employee Discounts on food and non-alcoholic beverages., • Full-time employees receive health, dental, vision, and life insurance coverage options., • Full-time employees receive Paid Time Off (PTO).

Reports To: Front Desk Supervisor/Front Office Manager. General Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c, involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services

Job DescriptionCompany Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Night Manager/Front Office Manager General Purpose: Audit, balance, and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed, and to prevent fraud. Job Responsibilities * Audit, balance, and report on all food and beverage outlets (e.g., restaurants, lounges, banquets, room service) cash and credit operations, including, but not limited to, checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information. * Audit, balance, post, and report on the front desk, including, but not limited to, room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. * Audit, balance, prepare, verify, and report on room information to provide room management with a picture of how they are performing. * Prepare and input statistics and income journal sheets to prepare daily reports. * Balance and close all bank ticket codes. * Run the night audit final after ensuring all revenues are in balance nightly. * Perform the duties of a Front Desk Agent/Bellman, including check-ins and check-outs. * Compile guest email addresses for comment cards and our market research company. * Track guest issues in a master Guest Response Log, complete a snapshot of hotel and restaurant activity called the "Flash Report," and send it to all employees. * Basic supervision of 3rd shift staff, including contracted security. * Attend quarterly Night Staff meetings with the Night Manager/room manager/Managing Director. * Other duties as assigned by your supervisor or manager. Qualifications * Accounting background preferred but not required. * Ability to operate a personal computer, cash register, and calculator. * Ability to compile facts and figures. * Telephone and guest relations etiquette and skills. * Moderate hearing is required to communicate with guests. * Excellent vision is required for viewing computer screens. * Excellent speech communication skills are required to communicate with guests over the telephone. * Excellent comprehension and literacy are required for reading daily reports, numbers, etc. * Ability to lift files/papers to 5 lbs. 50% of time. May lift luggage to 50 lbs. * Mobility - the ability to move between the front desk, PBX accounting, and various other areas in the hotel 15-20% of the time. * No continuous standing, climbing, or driving is required. * Personal computer, telephone, cash register, calculator - approximately 90-95% of the time. * Must pass a background check. * High school education or equivalent experience. Additional Information 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here:

Job DescriptionCompany Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity. Come join our Flock! Job Description Reports To: Front Desk Supervisor/Front Office Manager Supervises: None General Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c, involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival. Specific Responsibilities: * Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. * Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested. * Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. * Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. * Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. * Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. * Accepts incoming calls, assists outgoing calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service. * Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. * Maintains a friendly, cheerful and courteous demeanor at all times. * Processes all guest mail, messages and faxes: receives, sorts, notifies and distributes to guests in order to ensure the information is received by the guests in the most timely and accurate method possible. * Stays up to date on gift shop merchandise, provides guests with information and processes gift shop sales. * Relays art exhibition information to guests. * Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations. * Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel. * Performs other duties as assigned, requested or deemed necessary by management. * Knows standard cash handling procedures and knowledge of computerized cash register systems. * Must be fluent in English. * Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. * Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. * Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. * Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine. * Must pass a background check. Education/Formal Training * High School diploma or equivalent Experience * Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: Qualifications * Knows standard cash handling procedures and knowledge of computerized cash register systems. * Must be fluent in English. * Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. * Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. * Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. * Standard office equipment including but not limited to: telephone, copier, cash register, PC, fax machine, and PBX machine. * Must pass a background check. Education/Formal Training * High School diploma or equivalent Experience * Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Additional Information All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here:

Schulte Companies - 1001 Hamilton Rd [Guest Service / Concierge] As a Front Desk Agent at Schulte Companies, you'll: Greet guests and check them in; Answer phone calls and make reservations; Handle cash and credit card transactions; Provide information about hotel amenities and local attractions; Ma

Join Our Team as a Front Desk Agent!. The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hosp

Keep front desk area clean and organized. Minimum of one (1) year in Front Desk Operations. In-depth knowledge of hotel Front Desk operations.