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We are currently searching for a Front Desk Agent for the Travelodge and Penny's Diner of Missouri Valley, IA. Support front desk operations as needed.

Job Description Overview Opportunity: Breakfast Attendant Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards. Your Growth Path Restaurant Server or Guest Service Agent – Restaurant Supervisor or Front Desk Manager. Your Focus • Carry food, dishes, trays, or silverware from pantry to serving counters., • Set up attractive food displays and maintain cleanliness to ensure food safety., • Wipe tables or seats with dampened cloths., • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning., • Clean up spilled food, drink or broken dishes and remove trash., • Maintain adequate supplies of items such as clean glassware, dishes, or trays., • Fill beverage and ice dispensers., • Stock cabinets or serving areas with condiments and refill condiment containers., • Locate and provide items requested by guests., • Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Follow sustainability guidelines and practices related to HHM’s EarthView program, • Practice safe work habits and use required safety equipment., • Ensure overall guest satisfaction., • High School diploma or equivalent preferred., • Food sanitation certification a plus and required within 90 days of employment., • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays and weekends. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description The Courtyard by Marriott Aksarben Village is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Full-Time opportunity shifts working 3PM to 11 PM. The ideal candidate would have open availability and be able to work weekends The salary range for this position is $15.00 - $18.20 per hour based on previous work experience. Who Are We? RHW Hotels is a well-respected hotel management company based out of Overland Park Kansas with properties throughout Colorado, Kansas, Missouri and Nebraska. We are made up of creative professionals who are committed to helping our business grow and providing excellent service to our guests through integrity, commitment, and leadership. Why RHW? We only the hire the best and we take care of our team. We are a family organization and each person is extremely important to us. We show that through the Perks and Benefits we offer to each employee. We offer Health Insurance, 401k, Vacation Days after 6 months of employment, Referral Bonuses, Hotel Discounts and a trip provided by us after 5 years of employment. When you join RHW you do more than simply switch companies to advance your career. You become part of the RHW family, a group of talented women and men who drive guest satisfaction, give back to our communities and exceed guest, associate and investor expectations. Job Summary: The purpose of the Front Desk Agent is to provide the utmost in service to hotel guests and staff while accommodating their needs/requests yet also balancing the interest of the hotel. The Front Desk Agent will maintain the hotel standards set forth by Marriott by coordinating with other departments as necessary to fulfill the high expectations of our guests and patrons. Responsibilities: • Check guests in and out of the hotel - make future reservations when necessary, • Post and rebate room, tax, and other miscellaneous charges to guest accounts, • Able to handle hotel phone system, transfer calls, and take messages for guests and, • hotel staff, • Place, modify, and cancel guest reservations, inputting same into computer while noting any special requests, • Maintain daily an accurate inventory of available rooms, • Coordinate with other departments to fulfill special guest requests, • Communicate hotel facilities and services to guests at check-in, • Must be able to provide information regarding local area facilities for guests, • Provide information regarding the Brand Rewards program, • Responsible for maintaining hotel key security system, • Administer guest safe deposit boxes, • Maintain cleanliness and orderliness of front desk and lobby area, • Know how to properly handle wake-up calls, • Open and close shifts - make accurate cash drops, • Notify housekeeping and maintenance of any reported problems in guest rooms or, • on hotel grounds, • Distribute mail to guest boxes as well as to hotel staff., • Maintain an inventory of special guest service items such as roll-aways, cribs, etc., • Track status of rooms used for site tours or out-of-order for maintenance Requirements: • High School Degree or GED, • Previous Front Desk Experience preferred, • Read and Communicate Clearly Powered by JazzHR 5ZjDLRAHjN

Job DescriptionThe Doubletree Omahais looking for talented individuals with a hospitality attitude who truly want to make a difference every day! If you are looking to make a difference, we want to talk to you! We are currently seeking experienced and enthusiastic candidate(s) for our Front Desk Agent with a true passion for the hospitality industry to join our TEAM! You will serve as a brand ambassador through every interaction with guests and be a member of our exceptional TEAM, ensuring guest satisfaction. Welcoming and ensuring guests feel right at home, making their stay with us memorable. Personality, integrity, passion for customer service, determination for career growth, and overall attitude are the most important to us. We are dedicated to thoroughly training & developing our team into hotel leaders through interactive teamwork in a positive work environment! Must be able to work both 7am - 3pm & 3pm - 11pm shifts. DAILY TASKS: • Check-in and check-out hotel guests in a confident, professional, and friendly manner., • Initiate courtesy call after check-in to ensure guest is satisfied with accommodations as well as offer any assistance., • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day., • Provide gracious and efficient telephone service as it relates to general PBX services. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information., • Review arrivals noting special requests and blocking rooms as necessary for VIP and group arrivals., • Complete all items as listed on shift checklists., • Bucket checks to be performed by each shift to verify data as it pertains to guest information, reservation details, and adequate payment authorization., • Ensure proper credit card procedures are followed at all times to include credit card swipe and guest signature on registration slip., • Adhere to all cashiering procedures by verifying your bank is accurate and balanced at both the beginning and end of your shift. Print closing reports to verify all cash and credit card transactions during a given shift., • Advise guest of any messages, mail, faxes, etc. received for them., • Communicate all services and amenities offered to guests by the hotel., • Communicate VIP arrivals to designated personnel for escort and delivery of amenities., • Take, record, and relay messages accurately, completely and legibly., • Accept, record, and deliver all wake-up call requests., • Communicate pertinent guest information to designated departments/personnel (i.e. housekeeping for special requests or IRD for amenity delivery)., • Meet with previous Front Desk shift to review hotel status, log-book information, and pass on items., • Provide Concierge service - fluent knowledge of local restaurants, special events, city attractions, and guest amenities., • Knowledgeable of hotel fire and emergency procedures as well as all emergency exits and evacuation routes., • Keep the front desk as well as lobby areas clean and well organized., • Assist with reservations calls in a professional manner., • Prior Hilton hospitality experience preferred, • Prior customer service experience preferred, • Ability to read, listens, and communicates effectively in English, both verbally and in writing., • Ability to access and accurately input information using a computer system., • MUST have prior front desk experience BENEFITS: • Dental, • Medical, • Vision, • Paid Sick Time, • Paid Vacation, • Paid Holidays, • Birthday Pay, • Life Insurance, • 401-K, • Room discounts, • Free Hot Meals per shift, • Flexible Schedules, • Fast Paced work environment, • Travel Perks & Benefits, • Recognition & Rewards, • Growth Opportunities Equal Employment Opportunity Doubletree Omaha does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is the intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Job Description Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Part-time, weekends Responsibilities: • Perform regular bookkeeping duties: make sure hotel guest information is current and correct, • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information, • Mitigate customer complaints as needed, • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs, • Connect with the housekeeping department to ensure guest accommodations are readyQualifications:, • High school diploma, GED, or equivalent, • Has experience answering telephone calls and troubleshooting stressful situations, • Exhibits working knowledge of Microsoft Office and reservation management systems, • 1+ year of hotel industry experience or related job preferred, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skillsAbout Company We're next to I-80, a few miles away from the Aksarben Shopping Center. The University of Nebraska Omaha campus is under three miles away, and it's six miles to the Henry Doorly Zoo and Aquarium. Downtown Omaha attractions like the CHI Health Center and the Old Market are eight miles away.