Host & Food Runner
12 days ago
Omaha
Job Description 30hop Restaurant – Heartwood Preserve, Omaha, NE Now Hiring Hosts & Food Runners! 30hop Restaurant in Heartwood Preserve, Omaha, NE is looking for Hosts & Food Runners to join our team! We’re a lively, energetic restaurant and we want enthusiastic, friendly people who enjoy working in a fast-paced environment. Whether you’re looking for a seasonal role, want to build your skills, or are excited to be part of a long-term team, we have openings and opportunities for you. Come work somewhere that truly values its people and supports your growth. At 30hop, every team member plays a key role in delivering an exceptional Guest experience built on teamwork, professionalism, and attention to detail. Your efforts help us maintain the high standards and warm atmosphere that define our service. 30hop is a Midwest-based, full-service American bar and kitchen with multi-million dollar locations. Established in Iowa, we’ve steadily expanded into multiple states. Each new location allows us to share our passion for hospitality and craft dining while offering our team fresh opportunities to grow, learn, and advance their careers. Starting Pay for fully trained Hosts & Food Runners: $13.50 per hour + tips, tipped out nightly. Schedule: Part-time. Shifts are anywhere from 4-8 hours depending on your availability. Weekend availability is a must. Full-time Benefits: Available for all full-time employees who work on average 35 hours per week or more. • Paid Time Off- 2 weeks (10 days) of PTO and up based on tenure, • Medical Coverage Options- 30hop Group pays 50% of the medical premium, • Dental & Vision Coverage options Part-time & Full-time Benefits: • Guest Discounts- 25% off for you and up to 7 guests!, • Employee Assistance Program- 6 free counseling sessions per issue, per year!, • Craft Concepts Restaurant discounts to over 25 locations in Iowa, Omaha, Kansas City and Missouri areas!- 25% off for you and up to 1 guest, Sunday-Thursday., • Employee appreciation party. We throw a party for our staff! Responsibilities: • Assist the service team by delivering food to Guests promptly and ensuring the presentation is in line with our high standards., • Reset tables quickly and efficiently to maximize seating capacity., • Communicate with kitchen staff to ensure accurate orders and timely delivery., • Support team members in any tasks required to maintain efficient restaurant operations., • Regularly check restroom cleanliness and attend to Guest needs in these areas., • Welcome Guests warmly and enthusiastically, ensuring a positive first impression., • Assist Guests by seating them promptly and providing menus with a smile., • Accurately calculate wait times and communicate them to walk-in Guests., • Create and manage a waitlist, ensuring fair seating for all parties and minimizing wait times., • Ensure smooth transitions between seating and service to maintain efficient operations., • Communicate effectively with management, service staff, kitchen staff, and bussing staff to ensure the restaurant operates smoothly., • Assist with phone inquiries, reservations, and to-go orders professionally and efficiently., • Relay accurate wait times and seating plans to Guests and service staff., • Plan seating arrangements to optimize space and flow of the restaurant., • Assist in opening duties and ensure a polished, professional environment is maintained., • Other duties as assigned. Skills: • Excellent time management and organizational skills., • Ability to multitask and prioritize tasks efficiently., • Friendly and professional demeanor with a team-oriented attitude., • Strong problem-solving skills and ability to handle stressful situations. Qualifications: • Must be 16 years of age or older., • Strong communication and organizational skills., • Ability to multitask and manage time effectively in a fast-paced environment., • Friendly, enthusiastic demeanor with a focus on creating a welcoming atmosphere for Guests., • Willingness to collaborate with the team and contribute to the overall Guest experience., • Availability to work nights, weekends, and holidays. *30hop is an Equal Opportunity Employer #hc224630