Riverside Technologies, Inc.
Server & Storage Engineer
21 days ago
Omaha
Job DescriptionDescription: Riverside Technologies, Inc. is currently seeking a Server & Storage Engineer. If you like working in a fast-paced environment and have great customer service skills, we welcome your application! As a Server & Storage Engineer, you will be responsible for implementing, supporting, and maintaining server, storage, and virtualization environments based on design specifications. RTI has multiple levels of engineers with various responsibilities, including: • Designing, implementing, monitoring, and managing RTI’s customers’ server and storage infrastructure, • Maximizing uptime and performance of critical systems, • Modifying, repairing, and upgrading server and storage systems, • Providing onsite and/or remote support for servers, storage arrays, hypervisors, and backup systems, • Designing and implementing server and storage solutions, including virtualization, SAN/NAS, and cloud integrations, • Installing, configuring, and supporting servers (Windows, Linux, VMware, Hyper-V) and enterprise storage systems (SAN, NAS, DAS), • Monitoring server performance, storage utilization, and system health, investigating faults, and resolving issues for our customers, • Performing system upgrades, patch management, firmware updates, and capacity planning, • Working with OEMs, distributors, third-party support, and service vendors to ensure systems meet performance and availability expectations, • Providing technical assistance and support for incoming issues related to servers, storage, operating systems, and virtualization platforms, • Communicating accurately, concisely, and professionally with the customer about repair steps taken, parts ordered, and time estimated until completion, • Maintaining documentation and communicating updates to project teams and customers, • Performing other related duties as assigned Requirements: What You’ll Need: • Bachelor’s degree or equivalent experience in information technology, computer science, or related field preferred, • Server, storage, and virtualization certifications highly desired: HPE, VMware VCP, Microsoft (MCSA/MCSE), Dell EMC, CompTIA Server+, • Knowledge of backup and disaster recovery solutions (Veeam, Commvault, etc.) is a plus, • 1 year in field service support role supporting a variety of server and storage environments, • 3+ years' experience in server, storage, and virtualization design and deployment is highly desired, • Ability to travel. Position can be up to 50% travel, both in and out of state, including overnight stays, • Must be available for varying shifts depending on customers’ needs, • Ability to maintain a high degree of professionalism in actions, demeanor, and dress, • Must have exceptional driving record and have a valid driver’s license, • Regular reliable attendance, • Must be able to pass drug screening and background check, • Must have ability to move equipment weighing up to 50 lbs. We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan. PASSION: A passionate work environment – we are passionate about finding unique, creative solutions to our customers’ challenges. CREATIVITY: A creative environment with creative people – we enjoy finding creative solutions to different challenges. TEAMWORK: A team-centric environment - we thrive on working with others to reach a common goal.