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Job DescriptionBenefits: • Performance opportunity, • Bonus based on performance, • Competitive salary, • Paid time off Benefits/Perks • Competitive wages, • Career Growth Opportunities, • Fun and Energetic EnvironmentJob Summary We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities • Oversee the work of all employees and set clear objectives, • Hire qualified personnel according to standards set forth by the company, • Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency, • Manage budgets and expenses, analyze and report on financial information, • Develop and implement a strong marketing strategy to promote the hotels services, • Communicate with customers when appropriate, • Resolve issues that arise with maintenance, equipment, and renovations, • Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies, • Conduct regular inspections of the facility and uphold strict compliance with health and safety standardsQualifications, • Proven experience as a Hotel Manager is preferred, • Familiarity with hospitality industry standards, • Proficiency in English; knowledge of additional languages is a plus, • Well-versed in hotel management best practices and relevant laws/guidelines, • Ability to resolve issues with a customer-focused orientation, • An outgoing personality, • Excellent communication skills, • Strong organizational and time-management skills, • Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off!! We have an immediate opening and provide on the job training. What you’ll be doing: Assist customers by answering questions related to accounts, procedures, and services by telephone or email. Provide excellent customer service to both customers and UniFirst personnel. Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process. Partner and provide administrative support to UniFirst’s Sales Department. Perform basic data entry and other administrative duties. Qualifications What we’re looking for: 2 years of Customer Service experience in an administrative setting is preferred. Prior Accounts Receivable experience is highly encouraged. High School diploma or GED equivalent is recommended. Verbal & written communication skills: professional telephone and email etiquette. Essential skills: active listener, responsive, and personable. Computer skills: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc) Time management and organizational skills with attention to detail. A collaborative, team-player capable of working independently. Problem solver in a dynamic environment. Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.) • Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods. What’s in it for you? Training: We emphasize continuous learning and professional development, fostering a culture of growth and enabling team partners to reach their full potential. You'll receive on-the-job training, robust online training modules through our Service Certificate Program – Customer Service Representative, and access to UniFirst's innovative training platform, The Learning Center. Career Mobility: We’re a growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to! Community Culture: Our unique community culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. Pay & Benefits: On the job training + 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses. About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request. UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

Basic computer proficiency and ability to work in a digital environment. Team player who works well with all levels of the organization. Legally authorized to work in the U.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Company Description Givens Transportation Solutions, LC (GTS) delivers innovative and cost-efficient logistics solutions. We specialize in addressing our customers' unique transportation, warehousing, and logistics needs (OTR & Drayage). Our goal is to provide comprehensive distribution support, allowing our clients to focus on their core businesses. Role Description This is a remote, 1099/contract role for an Senior Account Manager. The Account Manager will be responsible for managing freight brokerage, handling customer service inquiries, and dispatching. The role requires building and maintaining client relationships, managing accounts, and ensuring timely and efficient logistics solutions for our customers. This position is cradle to grave, 1099 contracted, commission only- offering 40% commission- paid out monthly based on profit; with the ability to grow your commission percentage and build a team of your own. Givens Transportation Solutions is looking for freight brokers who possess the following qualities: • Have a current customer base, • Experience booking and covering loads, • Experience negotiating with shippers and carriers, • Effectively communicate via phone and email, • This is a 1099/Contractor position Benefits of our team include: • Operate under our bond - TIA $250K Performance Certified Bond-Broker., • Real time postings on load boards – provided at no charge., • Uncapped commission!, • Quick carrier approvals – 20 minutes or less., • Back office support - we handle Accounts Payable and Accounts Receivable.

Job DescriptionWarehouse Porter On behalf of our client, the Durham Bulls, Noor Workforce Solutions is currently seeking a dependable and motivated Warehouse Porter to join our clients’ team in Durham, NC. As a Warehouse Porter, you will be working behind the scenes and setting up concessions for the next event. We’re counting on you to move stock around the ballpark and maintain the warehouse storage areas. Heavy lifting and multitasking are necessary for this sometimes-unsung important position. This is a part-time, seasonal opportunity that will run from ASAP-September 2026. Key Responsibilities and Essential Functions • Assisting with pre-season setup, game-day needs, and post-event breakdown. Accuracy and responsibility in handling cash transactions., • Unloading deliveries, verifying counts, inspecting for damage., • Strong attention to detail and ability to maintain high standards of cleanliness., • Loading pallets, building outgoing loads, transporting goods to stands/locations using equipment like pallet jacks, forklifts, and electronic carts., • Standing for extended periods, lifting and carrying items, and moving around., • Ability to work flexible hours, including evenings, weekends, and holidays.Required Qualifications, • Previous warehouse experience, • Good communication skills for reporting issues and coordinating with staff., • Attention to detail for inventory tracking and labeling., • Physical stamina and ability to lift heavy objects safely.Preferred Qualifications, • Knowledge of warehouse equipment (forklift, pallet jacks).Pay & Schedule, • Schedule Durham Bulls Baseball home games, including evenings, weekends, and holidays., • Shift length: 4-6 hours, • Hours are entirely event driven. This requires absolute availability for all home games, which include evenings, weekends, and holidays. Shifts typically begin 60- 90 minutes before the game and may extend through the end of the game. Flexibility for special events, rain delays, or double-headers is required., • Pay rate: $11/hour + tips, • Pay frequency: Weekly, • Overtime: May be available based on client needs Physical Requirements:The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions., • Able to lift, push, pull and carry a minimum weight of approximately 25lbs, • Use their hands to handle, control, or feel objects, tools, or controls., • Walk for long periods of time, • Repeat the same movements, • Bend or twist their body, • Stand for long periods of time, • Sit for long periods of timeEqual Employment Opportunity PolicyNoor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance!. Comfort participating in remote, part time studies. Most research studies are cond

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job DescriptionJob Description ABOUT THE JOB Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? We're already imagining you in that job, right now. We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?

Job DescriptionCompany Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: • We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm), • Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:, • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending, • Company paid life, accidental death insurance, and, • Exclusive vendor discounts, • Mileage reimbursement is provided when traveling between properties or other work-related tasks, • Our Property Managers have the opportunity to earn performance-based bonuses!Job Description, • Our Property Managers get to work independently at multiple locations; spending time both inside and outside, • We assess customer storage needs and make suggestions, including selling packing and moving supplies, • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent, • Auditing cash drawers and making bank deposits are part of the daily business, • We help keep our customers current with payments and make reminder and collection calls when required Physical Requirements: • Ability to transport lift/move items weighing up to 35 pounds, • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors., • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.Qualifications Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

Job DescriptionCompany Description Fun Atmosphere, Great team environment, upward mobility Job Description CSR Job Description • Uphold Domino's standards of grooming, uniform, and appearance, • Promote pizza products, specials, and promotions, • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout • Exhibit a sense of urgency when answering store phone lines or helping carryout customers, • Provide quality customer service to internal and external customers both over the phone and in person, • Ability to speak and write clearly and comprehension of using a computer based order entry system Contribute to and promote an atmosphere of teamwork, energy, and fun Qualifications Pass background check Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays. Exposure to dust and extreme temperatures while unloading trailers. Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

Job DescriptionDescription: Join Our Team at National Finance Company! Looking for a career with a terrific, family-owned company that’s been helping consumers for over 60 years? You’re in luck—we’re hiring full-time Customer Service Representatives At National Finance Company, Inc., we’ve been serving North Carolina with small, personal loans for six decades. With 24 branches across the state, we take pride in supporting both our customers and our employees—our longevity proves it! Why Work With Us? • Competitive Pay + Bonuses – Earn a solid starting wage plus quarterly performance bonuses. Some employees make over $12,000 a year in bonuses! We also add in fun perks, like prizes during our annual Halloween contest., • Great Schedule – Enjoy a 35-hour work week (Monday–Friday, 9am–5pm with an hour lunch). More time for family, less time at work., • Time Off – Paid vacation, sick leave, and about 10 paid holidays a year., • Comprehensive Benefits – Medical, dental, vision, life, short-term disability, and a 401(k) with employer match., • A Fun, Family Atmosphere – We work hard, but we also make time for fun. Just ask our employees or check out our Facebook page! If you’re ready to grow your career with a supportive team that treats you like family, we’d love to hear from you. • Email info@nfcmoney.com to learn more or apply today! Title: Customer Service Representative Job Summary As a Customer Service Representative (CSR), you will be the friendly face of National Finance Company. CSRs are responsible for delivering excellent customer service, building relationships with new and existing customers, and supporting our lending operations. Daily responsibilities include: • Assisting customers with loan applications, payments, and account inquiries, • Processing and filing customer documents accurately, • Maintaining organized customer records and folders, • Communicating with customers about their accounts in a clear and professional manner, • Soliciting new business while supporting existing customer relationships, • Ensuring the office is safe, clean, and welcoming for all customers Supervision: CSR’s are under direct supervision of an Office Manager. They also report to an Area Supervisor and Vice-President of Operations. Job Tasks, Responsibilities, and Authorities Tasks: • Greet customers and answer the telephone courteously and identify yourself by name, • Take payments from customers, • Maintain cash drawer, • Solicit business from new and existing customers, • Process loan applications, • Use system software to calculate payments, renewal balances, payoffs, • Market and sell ancillary products, • Guide customers in properly filling out forms, • File forms and maintain customer folders, • Communicate with potential customers about status of loan applications and with existing customers about their loan and payment status, • Generate customer mailings, • Make daily bank deposits, • Clean and maintain office Responsibilities: • Follow Company policies per Employee Handbook and additional policies set forth by Management, • Report to work per assigned schedule, • Respect direction of Office Manager who is fully responsible for operation of your location, • Follow all local, state, and federal laws, • Report problems or misconduct, known or suspected, by other employees to your supervisor or upper management Working Conditions: Work hours: 9 AM – 5 PM; Monday thru Friday with one hour lunch break, may clock in at 8:30 for additional hours • 9 AM – 1 PM on three (3) Saturdays in December Avg hours per week: 35 hours Overtime: Never X Occasional Often; must be pre-approved by Manager Max hours: 3 per week Work environment: Shared office space with coworkers Salary and Benefits: • Starting range of $14 to $16 per hour with opportunity to earn quarterly performance bonuses, • Other benefits: Medical, dental, life insurance; 401(k) plan; bonuses; paid vacation and sick time I have read and understand the above job description and can fulfill these essential job requirements with or without accommodations. If I need accommodations I have discussed these with management and am satisfied with the accommodations afforded to me. I understand that Management reserves the right to make any necessary changes to this job description and to request that the job described above perform additional duties as needed that are comparable with duties prescribed above. I further understand that all employees of National Finance Company, Inc. are employed on an “at will” basis. Both employees and the Company have the right to terminate employment at any time, for any reason or no reason, with or without cause and with or without notice. Nothing in this job description creates a promise of continued employment or contract thereof. Requirements: Job Qualifications: Education: High school diploma or equivalent Experience: Prior experience working in consumer finance business preferred and/ or prior experience as a cashier • Number of years: 1 year Special training or licenses: Current, valid driver’s license; Basic computer skills Physical requirements: Lift and move up to 50 lbs.

Job DescriptionJob Description CSR Job Description • Uphold Domino's standards of grooming, uniform, and appearance, • Promote pizza products, specials, and promotions, • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout • Exhibit a sense of urgency when answering store phone lines or helping carryout customers, • Provide quality customer service to internal and external customers both over the phone and in person, • Ability to speak and write clearly and comprehension of using a computer based order entry system Contribute to and promote an atmosphere of teamwork, energy, and fun Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: • Flexible schedule, • Paid time off, • Training & development Job Description The Personal Lines Producer at D. Hatcher & Associates, Allstate is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales. Benefits/Perks: • For the right high-performing candidate who meets quotas, there is a potential for work-from-home flexibility, • Excellent career path and mostly recession-proof industry, • Base pay plus commissions (based on minimum production requirement), • Bonuses, • Paid Time Off, • Professional Development, • Job Stability in a growing industry, • We'll reimburse you for the Property and CasualtyResponsibilities:, • Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication., • Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs., • Actively prospect, round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs., • Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates., • Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support., • Support and prepare clients for renewal and retention, and maintain strong client relationships., • Anticipate, respond to, and follow up on all existing client needs.Requirements:, • Possess a valid drivers license and a source of reliable transportation., • You must be willing to obtain an Insurance license.About our Agency I have over 20 years of Insurance experience and am looking to grow.

Job DescriptionDescription: Streamline Services, a leading HVAC, Plumbing, and Electrical company in Durham, NC, is looking for Customer Operations Specialists to join our growing team! If you're a motivated, organized, and positive individual with a passion for helping people, we want to meet you! What You'll Do: • Be the first friendly voice our customers hear via phone, email, and online., • Schedule appointments and provide information about our services., • Help convert leads into booked services., • Manage and prioritize technician schedules., • Collaborate with field staff and customers for smooth job execution., • Provide administrative support to keep things running smoothly., • Utilize AI technology and office tools to streamline operations. Requirements: What You Need: • 1+ year of experience in a customer-facing role (Dispatching a plus!), • High school diploma or equivalent., • Strong organizational and multitasking skills., • Excellent verbal and written communication., • Positive, calm, and helpful demeanor in fast-paced situations., • Proficient with standard office software and experience using AI tools., • A team player eager to learn and grow! Why Join Streamline Services? • 100% Employer Paid Medical and Dental Insurance, • 2+ Weeks Paid Time Off (PTO) & 6 Company Holidays, • Special PTO for Your Birthday & a Loved One's Birthday!, • 401k with Company Match at 3%, • Vision & Supplemental Insurance Options, • Training and Growth Opportunities, • Employee Appreciation Activities & Events, • A supportive team focused on celebrating success! Streamline Services is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job DescriptionDo you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.Compensation: $37,000 Responsibilities: • Find patterns in customer complaints and bring them to the team for improvement, • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction, • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary, • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction, • Maintain customer accounts and update with new account information as needed Qualifications: • High school diploma, G.E.D. or equivalent, • Previous work in a customer-facing position, • Excellent active listening, interpersonal, and communication skills About Company At NC Farm Bureau Insurance, we believe insurance is more than a product, it’s a service. That’s what makes us different. That’s why every customer gets a dedicated, local agent who will get to know you and your unique needs and be there for you if a loss occurs.

Job DescriptionOur mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care. We are a healthcare company, pioneering new technologies to advance early cancer detection. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. GRAIL is headquartered in the bay area of California, with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com The Director, Customer Service provides executive-level leadership for the customer service (call center) organization, establishing the strategic vision and operational direction to deliver world-class service. This role oversees multiple teams, regions, or service centers, ensuring that customer service strategies align with corporate objectives and drive customer loyalty, retention, and satisfaction. The Director partners closely with senior executives to influence business strategy and lead transformation initiatives that enhance efficiency, scalability, and customer experience. This role is based at our Durham, North Carolina, office and offers a flexible working arrangement. It offers a flexible work arrangement, with the ability to work from GRAIL's office or from home. Our current flexible work arrangement policy requires that a minimum of 40%, or 16 hours, of your total work week be on-site. Your specific schedule, determined in collaboration with your manager, will align with team and Responsibilities: Define and execute the strategic direction for the customer service organization, ensuring alignment with company goals. Lead and oversee multiple customer service teams, regions, or business units, managing managers and senior leaders. Develop and monitor key performance indicators (KPIs), ensuring the organization meets or exceeds customer satisfaction, quality, and operational goals. Partner with executive leadership across functions (e.g., Sales, Operations, Finance, IT, Marketing) to create seamless customer experiences and resolve systemic issues. Oversee departmental budgets, staffing, and resource planning to ensure efficient and cost-effective operations. Drive innovation by implementing new tools, technologies, and service models that enhance customer support and scale with business growth. Serve as the voice of the customer in strategic discussions, influencing company-wide initiatives and priorities. Ensure compliance with legal, regulatory, and quality standards across all service operations. Develop and mentor senior leaders, building a strong pipeline of leadership talent within the customer service function. Represent the company at customer meetings, industry events, and with key stakeholders to reinforce the organization’s commitment to service excellence. These responsibilities summarize the role’s primary responsibilities and are not an exhaustive list. They may change at the company’s discretion. Adaptability and Growth Expectation As our organization continues to evolve and grow, this role may require flexibility in responsibilities and duties. Employees should expect that their role may expand, shift, or be modified to meet changing business needs, strategic priorities, and organizational objectives. This may include: Taking on additional responsibilities. Participating in cross functional projects and initiatives. Adapting to new technologies, processes, or methodologies. Supporting other departments or teams during periods of high demand. Contributing to special projects or temporary assignments as needed. Preferred Qualifications: Bachelor’s degree in Business, Communications, or a related field required; Master’s degree strongly preferred. 12+ years of relevant customer service experience, including 5+ years in leadership roles managing large, complex organizations OR candidates with 7+ years of related experience and must have GRAIL experience eligible for consideration. Exceptional leadership and organizational management skills, with the ability to lead leaders and drive alignment across multiple functions. Strategic thinker with proven ability to design and implement customer service strategies that deliver measurable results. Ability to travel 20% as required. Preferred Qualifications: 15+ years of relevant customer service (call center experience), including 8+ years in leadership roles managing large, complex organizations. Demonstrated level of knowledge regarding applicable regulatory standards commensurate with the position's complexity and scope, contributing to organizational regulatory compliance. Minimal applicable standards for this position include: Clinical laboratory regulations (e.g. CAP, CLIA, NYSDOH, ISO 15189) Protected health information (e.g. HIPAA, GDPR) Strong financial and business acumen, with experience managing large budgets and driving operational efficiency. Expertise in customer service operations, including contact center management, customer experience strategy, and process optimization. Excellent communication and influencing skills to engage effectively with executives, employees, and external stakeholders. Proven track record of leading large-scale transformation, change management, and technology adoption initiatives. Strong commitment to customer advocacy and delivering outstanding customer experiences. Working Conditions Office-based environment with flexibility for hybrid or remote work depending on business needs. Extended work hours may be required to address critical issues, strategic initiatives, or global operations. Frequent interaction with executive leadership, senior stakeholders, and external partners. Regular travel may be required to company sites, customer locations, and industry events. Physical Demands & Working Environment: Hours and days may vary depending on operational needs. Standing or sitting for long periods of time may be necessary. May be exposed to hazardous materials, blood specimens and instruments with moving parts, heating or freezing elements, and high speed centrifugation. Some lifting (up to 25 pounds) may be necessary Ability to travel 20% as required The expected, full-time, annual base pay scale for this position is $143K-$205K. Actual base pay will consider skills, experience, and location. This role may be eligible for other forms of compensation, including an annual bonus and/or incentives, subject to the terms of the applicable plans and Company discretion. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications. Employees in this role are also eligible for GRAIL’s comprehensive and competitive benefits package, offered in accordance with our applicable plans and policies. This package currently includes flexible time-off or vacation; a 401(k) retirement plan with employer match; medical, dental, and vision coverage; and carefully selected mindfulness programs. GRAIL is an equal employment opportunity employer, and we are committed to building a workplace where every individual can thrive, contribute, and grow. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, disability, status as a protected veteran, , or any other class or characteristic protected by applicable federal, state, and local laws. Additionally, GRAIL will consider for employment qualified applicants with arrest and conviction records in a manner consistent with applicable law and provide reasonable accommodations to qualified individuals with disabilities. Please contact us at rc@grailbio.com if you require an accommodation to apply for an open position. GRAIL maintains a drug-free workplace. We welcome job-seekers from all backgrounds to join us!

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Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. You can do this part-time or full-time * Enjoy free samples fro

You’ll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep’s clients and their customers via the NexRep Marketplace platform. As a Customer Support Representative providing services on behalf of Automated Hea

To support Automated Health Systems, you should have at least one year of customer service experience. You’ll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep’s clients and their customers via the NexRep M

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

We're looking for a Remote Customer Service. As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service. Provide excellent customer service and demonstrate a passion for helping others.

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Required Experience &am

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Required Experience &am

Associa Carolinas is looking for a part-time customer service associate to work at one of our active communities in the Durham, NC area.This position would help support residents at the community's Activity Center.Monday through Friday 2:00pm-10:00pm.Duties include but are not limited to:.Welcomes h

Customer Service Inbound, Billing & Customer Support Calls Telemarketing Experience Preferred Job ID# A1001 Leverage your customer service expertise and provide billing support to a Company's customers, all from the comfort of your own home! About Stride 2 Hire works with our Premier partner, Parkes

Do you enjoy actively engaging and supporting internal and external customers? Pearson VUE is hiring Advance Associate-Customer Service to join us as Licensing Specialists. The ideal candidate will serve as a resource for our customer inquiries, questions, and various needs, ensuring customer's sati

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:.Medical, Vision, Dental, &

Scheduling/Customer Service Representative - UNCHCS Homecare Resp Care.Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.Summary: Works collaboratively to ensure accuracy and completeness of s

English/Spanish bilingual is a plus.

Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions. The Front Desk Guest Service Representative is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary s

We offer you the opportunity to earn extra income from home (teleworking) and also to decide your own participation schedule.

This job is a great fit for someone who is customer obsessed and loves to solve problems.Assist customers with a variety of transactions through a seamless and friendly experience.Demonstrate expertise in all technologies used in the store environment.Inspire trust, teamwork and positive team relati

Personal Lines CSR/h2pThe Personal Lines CSR at McClintock and Associates Insurance is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carr

Customer Service Representative.Location: 4411 Durham Chapel Hill Blvd, Durham, North Carolina 27707 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Servi

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. As our account manager II on the client service team, you'll support producer and marketing accoun

Customer Service Representative Bilingual Preferred.This job is located at 1007 N Miami Blvd, Durham, NC 27704.PLS Overview: Why PLS? Because You Deserve Better! PLS which stands for People Location Service is a leading retail provider of financial services.The "P" comes first, because our custo

If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. Providing excellent customer care. Motivation to advance in your career!.

Dollar Tree - 3725 Wake Forest Highway - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions at cash register; Maintain security of cash and protect company assets; Keep the store well-stocked and recover merchandise; Ensure a positive, safe, and respectf

UNC Health - - Responsibilities: Works collaboratively to ensure accuracy and completeness of scheduled procedures.Consistently obtains accurate demographic information and utilizes system prompts to secure all relevant scheduling information.Requests appropriate comparison films and prior medical

Competitive salary / EST Hours / Flexible Schedule / Medical-Dental-Vision-Life / 401(k) / PTO (vacation-sick-holidays) / Collaborative work environment - As a Customer Service Representative at AccuTitle, you will: Provide exceptional customer service to clients via phone and email; Resolve custome

Assist customers inside and outside a U-Haul center with U-Haul products and services.Use smartphone-based U-Scan technology to manage rentals and inventory.Move and hook up U-Haul trucks and trailers.Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, R