Durham
Job Description Counter Culture Coffee, a B Corporation, was founded in 1995 and is headquartered in Durham, NC, with regional offices in 12 major cities across the country. Counter Culture Coffee has been continuously innovating in the coffee industry, and we’re looking for passionate, dynamic, diverse team members to help us pursue our mission. Counter Culture Coffee is: * A relentless pursuit of coffee perfection * A dedication to real environmental, social, and fiscal sustainability * A commitment to creating cutting-edge coffee people Our Core Values are: * Quality Coffee | We continue to cultivate relationships with growers and organizations around the world in order to build trust, improve quality, and foster transparency. * Sustainability | Our commitment to affecting positive change in every community to which we are connected is driven by our belief that we can–and should–always strive to improve upon the present. * Education | We believe the pursuit of coffee perfection includes educating ourselves, our partners, and our customers about the coffee supply chain and the best methods of preparation. * Transparency | We are committed to sustainability and holding ourselves and our peers accountable for creating a more sustainable future of coffee. Position: Coffee Buyer Department: Coffee Location: Durham Reports To: Director of Coffee FLSA Status: EXEMPT, 8742 Job Overview: Counter Culture Coffee is hiring a full-time Coffee Buyer based at our roastery in Durham, NC. Coffee Buyers are responsible for managing green coffee contracts, coordinating logistics, and overseeing supplier relationships for selected origins. This role plays a critical part in maintaining our supply chain, ensuring that coffee arrives on time at both East and West Coast roasting facilities, meets our quality expectations, and supports long-term partnerships at origin. Reporting to the Director of Coffee (based in Emeryville, CA), the Coffee Buyer collaborates cross-functionally with operations, sales, marketing, product development, and the broader coffee team to ensure information, values, and inventory are aligned. Coffee Buyers at Counter Culture must be deeply coffee-driven—bringing both passion and technical expertise to the work. The ideal candidate has a strong understanding of the specialty coffee industry, experience with quality evaluation and professional cupping protocols, and a commitment to strengthening partnerships while identifying new supply chains aligned with Counter Culture’s values. Job Duties: Sample Evaluation * Evaluate coffee in a professional setting and calibrate with team members. * Sample roast to spec and maintain roasting equipment. * Ensure lab cleanliness. * Perform quality analysis, maintain the Cropster database, and communicate feedback. * Organize green coffee samples, ensuring they are correctly labeled and stored. * Slot coffees for products based on their quality. Purchase Coffee * Initiate contracts with suppliers based on bi-annual forecasts. * Communicate with suppliers regarding samples and approvals/rejections * Manage and negotiate contract terms. Supplier Relations * Communicate Counter Culture’s purchasing principles, quality requirements, and sales trends with suppliers. * Travel domestically and internationally, sometimes on weekends and holidays, for periods of a week or more to remote regions of the world. * Build relationships, assess risks, and collaborate to improve supply chains. Logistics * Track coffee logistics. * Proactively seek opportunities to reduce costs. * Update and maintain Netsuite inventory database. Marketing/Transparency * Create marketing materials such as product bios, harvest updates, and supplier stories. * Organize information for product rollouts. * Provide updates on our supply chain and the global coffee industry when necessary. * Organize and verify transparency information and contribute to the Transparency Report. Requirements: * 5 years or more of relevant coffee buying experience * Coffee tasting ability: familiarity with or aptitude to adapt to CCC quality assessment procedures * Communication skills: ability to effectively communicate with all stakeholders in coffee supply chains * Valid driver’s license and passport Preferred Knowledge, Skills & Abilities: * Language skills in Spanish, French, Amharic, or Swahili * Experience or familiarity with Counter Culture’s sourcing principles Physical Aspects of this Job: The physical activity of this position: * Reaching: extending hand(s) and arm(s) in any direction. * Standing: particularly for sustained periods of time. * Walking: moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. * Fingering: picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. * Grasping: applying pressure to an object with the fingers and palm. * Feeling: perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. * Talking: expressing or exchanging ideas by means of the spoken word, those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. * Hearing: perceiving the nature of sounds at normal speaking levels with or without correction, ability to receive detailed information through oral communication, and to make the discriminations in sound. The physical requirements of this position: [detail the physical tasks and demands associated with the role] * Light work - exerting up to 20 pounds of force occasionally, and/or up-to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The visual acuity requirements (including color, depth perception, and field vision) of this position: * Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. The conditions the worker will be subject to in this position: * Employee is subject to environmental conditions. * Protection from weather conditions but not necessarily from temperature changes. Employee is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. * Employee is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. * Employee is subject to atmospheric conditions; one or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation. 90 Day Goals: * Build strategic understanding and relationships * Attend New Employee Orientation, where applicable. * Strong understanding of LEAN, GGOB, B-CORP * Strong understanding of Counter Culture’s vision, mission, values, and plan * Become familiar with all CCC coffee sourcing projects: duration, volume, price, customer appeal, unique conditions * Become familiar with the company structure, policies, personnel, etc. * Become familiar with all contracting terms and applications * Understand the CCC buying philosophy and strategy * Become calibrated with the cuppers in the CCC laboratory Benefits: Currently, the offered benefits include, group health (medical, dental and vision), available the first of the month after 30 days of employment; Flexible Spending Accounts for Healthcare and for Dependent Care; short- and long-term disability; life insurance; Wellness Benefits; 401(k) program; paid time off; eight company holidays; Stock Option Plan; A Stake in the Outcome. Counter Culture Coffee a growth-oriented company, team of coffee driven individuals working together on continuous improvements. Counter Culture Coffee is an Equal Opportunity Employer in both policy and practice. Counter Culture Coffee assesses candidates for employment based on their knowledge, skills, and abilities to perform the job for which they are applying and without regard to any non-job-related category as protected by federal, state or local law. Finalist candidates for employment will be required to demonstrate USA employment eligibility - per federal and state law, Counter Culture Coffee participates in the federal E-Verify program. Candidates must have the legal right to work in the United States without sponsorship.