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Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently looking to hire additional Subject Matter Experts. This role is On Site, and all candidates must reside in the United States. Job Summary: As a catalyst for operational excellence within the Rider Support Center of Excellence, you will architect and drive superior rider experiences globally. Serving as the critical nexus between front-line operations and strategic leadership, you will spearhead performance optimization, enforce quality standards, and resolve complex escalations. This role requires a highly analytical, hands-on leader capable of coaching overseas teams, identifying systemic gaps, and implementing data-driven workflows that elevate our autonomous ride-hailing support ecosystem. Key Responsibilities • Global Performance Coaching & Enablement: Hold direct accountability for the performance and continuous upskilling of overseas support teams. Design and deliver scenario-based training, high-engagement workshops, and targeted coaching sessions to ensure global alignment with CoE standards., • Process Architecture & Root Cause Analysis (RCA): Actively audit rider interactions and overarching performance data. Spearhead deep-dive Root Cause Analyses to identify systemic process gaps, friction points, and failure modes. You will formulate and pitch scalable, thoughtful recommendations to leadership that streamline workflows and optimize the rider journey., • Quality Assurance & Performance Management: Execute rigorous QA audits across omni-channel interactions (calls, chats, tickets). Deliver structured, actionable feedback to international stakeholders and partner seamlessly with Team Leads to architect and track definitive improvement plans., • Subject Matter Authority & Escalation Management: Serve as the definitive operational authority for complex escalations, exceptions, and policy enforcement. You will continuously optimize playbooks, Standard Operating Procedures (SOPs), and knowledge bases to reflect the latest product evolutions and support protocols., • Quality Excellence: Maintain a baseline QA score of 95%+ across audited interactions and drive a 10% quarter-over-quarter improvement in overall team QA metrics., • Efficiency Gains: Identify and implement at least two major process optimizations per quarter, aiming to reduce Average Handling Time (AHT) by 15% without compromising resolution quality., • First Contact Resolution (FCR): Elevate FCR rates by 12% within the first six months through improved knowledge base management and targeted agent upskilling., • Professional Background: 3–5 years in process excellence, quality assurance, or high-tier customer support, preferably within logistics, ride-sharing, or tech-forward operational environments. Proven experience in call center management and global vendor oversight is essential., • Specialized Expertise: Direct, hands-on experience as an Autonomous Driver is strictly required to deeply understand the product ecosystem., • Prioritized Experience: Candidates with a background in an Emergency Response Team (ERT) or handling critical safety incidents will be given top priority., • Language Requirements: Absolute bilingual fluency in English and Spanish is critical for effectively coaching and managing specific overseas teams., • Analytical Skills: Demonstrated mastery of RCA methodologies (e.g., 5 Whys, Fishbone diagrams) and the ability to interpret raw performance data (CSAT, AHT, FCR) into strategic action plans., • Technical Proficiency: Advanced expertise with Zendesk, Salesforce, QA auditing platforms (Playvox, MaestroQA), data manipulation in Google Sheets/Excel, and knowledge management via Notion/Confluence., • Operational Readiness: This is a dynamic, 24/7 operational environment. Candidates must possess scheduling flexibility and be prepared for up to 15% on-field travel to support operational hubs and vendor sites., • Preferred Certifications: Lean Six Sigma (Green Belt or higher) or comparable process improvement certifications. Required Skills and Experience Experience: 3–5 years in customer support or quality analyst roles, preferably in logistics, ride-sharing, or high-volume support environments. Should have experience in call centre management. Expertise: Strong grasp of QA frameworks, escalation processes, customer service best practices, and basic Scripting. Skills: Detail-oriented, excellent written/verbal communication, ability to coach and influence without authority. Tools: Zendesk, Salesforce, QA platforms (e.g., Playvox, MaestroQA), Google Sheets/Excel, Notion/Confluence. Traits: Empathetic, analytical, solutions-focused, team-oriented. Salary and Other Compensation: Applications will be accepted until April 3rd, 2026. The hourly rate for this position is $21-$25 per hour, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ___ Cog2025 CogWW901

Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently looking to hire additional Subject Matter Experts. This role is On Site, and all candidates must reside in the United States. Job Summary: * As part of the Enterprise Support Center of Excellence (CoE), you’ll drive performance consistency, knowledge alignment, and process improvements across the entire Enterprise Support (ES) group supporting autonomous vehicles. * Serve as the bridge between front-line agents and operational leadership, ensuring every interaction reflects established definitions of resolution quality and efficiency. Key Responsibilities • Be a Subject Matter Expert • Serve as a process and policy expert for ES, including handling escalations and special circumstances, while also handling one-off cases without clear procedures in place, then build new procedures as necessary., • Review, evaluate, improve, and maintain currency of knowledge bases, SOPs, and playbooks in collaboration with Operations teams and partner oversight., • Dive deep! Analyzing data is going to be a major focus in identifying and tracking improvement opportunities. The more comfortable you are in finding the story behind the numbers, the easier your work will be. • Quality Monitoring & Feedback • Conduct regular audits of interactions (calls, chats, bugs) and evaluate global performance against both set and proposed quality standards., • Assist with onboarding and continuous learning for Enterprise Support agents by providing scenario-based training, job aids, and facilitating workshops., • Conduct needs analysis based on support metrics and recommend focus areas for upskilling or retraining., • Build relationships with on-site stakeholders. Surface qualitative pain points, create fixes, and then track the results. • Maintaining Documentation • Research standard operating procedures to identify gaps or outdated information to provide feedback to the client., • Assist in providing updates to the internal knowledge base to ensure the articles are kept up to date., • Document and communicate procedural issues as they arise and provide real-time information to the operations teams. • Data Interpretation & Reporting • Analyze quantitative performance data (CSAT, AHT, QA scores) and provide insights for performance improvement., • Work cross-functionally with Operations, QA, and partner teams to initiate and contribute to process pilots, project proposals, and policy updates., • Got a special idea? Own it. Secure stakeholder approval and your project becomes your work with your name on it. Build your reputation. • Who are we looking for? • This isn’t a job for button pushers. Our SMEs are intended to be a driving force for the CoE, lifting performance for hundreds of agents. To achieve that, you’ll need to think outside the box, ask questions, discover significance in data that everyone else has missed, figure out how to leverage your insights, propose a course of action to achieve that across an international team, deliver real business impact, then ensure those improvements are stable., • It’s a bilingual world! English and Spanish fluency will definitely elevate your hiring profile., • We’re going 24/7 and that flexibility is essential as the CoE eyes expansion in the near future! • What past experience stands out? • We are looking for professionals with three to five years in autonomous operations, IT help desk, or emergency dispatch roles. Familiarity with the autonomous vehicle world, the ability to engage in structured, technical thinking, and the instinct to take decisive action are at the top of our wish list., • If your professional history stacks well with the above but isn’t an exact match, reach out anyway. We absolutely want to hear from you. • What will serve me well as a SME in the day-to-day? • You won’t be surprised to hear being detail-oriented is a must. We’re improving a precision machine and the details matter; excellent communication skill required., • Are you able to provide constructive feedback and gain buy-in from those outside your immediate organization? We’re a new shop and while we’re building something incredible, not everyone knows us yet. Be a part of that and bring professionals you haven’t met yet along for the ride. • What tools will I be using? • CRM experience, especially Salesforce, is a huge help., • Our partner uses custom tooling, so lived experience learning proprietary systems counts here, too., • You may not be surprised to hear that familiarity with GSuite apps will go a long way. Advanced users stand out here! Required Skills and Experience * Experience: 3–5 years in customer support or quality analyst roles, preferably in logistics, ride-sharing, or high-volume support environments. Should have experience in call center management. * Expertise: Strong grasp of QA frameworks, escalation processes, customer service best practices, and basic Scripting. * Skills: Detail-oriented, excellent written/verbal communication, ability to coach and influence without authority. * Tools: Zendesk, Salesforce, QA platforms (e.g., Playvox, MaestroQA), Google Sheets/Excel, Notion/Confluence. * Traits: Empathetic, analytical, solutions-focused, team-oriented. Salary and Other Compensation: Applications will be accepted until April 3rd, 2026. The hourly rate for this position is $21-$25 per hour, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: * Medical/Dental/Vision/Life Insurance * Paid holidays plus Paid Time Off * 401(k) plan and contributions * Long-term/Short-term Disability * Paid Parental Leave * Employee Stock Purchase Plan Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at CogWW901

Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently looking to hire additional Subject Matter Experts. This role is On Site, and all candidates must reside in the United States. Job Summary: * As part of the Enterprise Support Center of Excellence (CoE), you’ll drive performance consistency, knowledge alignment, and process improvements across the entire Enterprise Support (ES) group supporting autonomous vehicles. * Serve as the bridge between front-line agents and operational leadership, ensuring every interaction reflects established definitions of resolution quality and efficiency. Key Responsibilities • Be a Subject Matter Expert • Serve as a process and policy expert for ES, including handling escalations and special circumstances, while also handling one-off cases without clear procedures in place, then build new procedures as necessary., • Review, evaluate, improve, and maintain currency of knowledge bases, SOPs, and playbooks in collaboration with Operations teams and partner oversight., • Dive deep! Analyzing data is going to be a major focus in identifying and tracking improvement opportunities. The more comfortable you are in finding the story behind the numbers, the easier your work will be. • Quality Monitoring & Feedback • Conduct regular audits of interactions (calls, chats, bugs) and evaluate global performance against both set and proposed quality standards., • Assist with onboarding and continuous learning for Enterprise Support agents by providing scenario-based training, job aids, and facilitating workshops., • Conduct needs analysis based on support metrics and recommend focus areas for upskilling or retraining., • Build relationships with on-site stakeholders. Surface qualitative pain points, create fixes, and then track the results. • Maintaining Documentation • Research standard operating procedures to identify gaps or outdated information to provide feedback to the client., • Assist in providing updates to the internal knowledge base to ensure the articles are kept up to date., • Document and communicate procedural issues as they arise and provide real-time information to the operations teams. • Data Interpretation & Reporting • Analyze quantitative performance data (CSAT, AHT, QA scores) and provide insights for performance improvement., • Work cross-functionally with Operations, QA, and partner teams to initiate and contribute to process pilots, project proposals, and policy updates., • Got a special idea? Own it. Secure stakeholder approval and your project becomes your work with your name on it. Build your reputation. • Who are we looking for? • This isn’t a job for button pushers. Our SMEs are intended to be a driving force for the CoE, lifting performance for hundreds of agents. To achieve that, you’ll need to think outside the box, ask questions, discover significance in data that everyone else has missed, figure out how to leverage your insights, propose a course of action to achieve that across an international team, deliver real business impact, then ensure those improvements are stable., • It’s a bilingual world! English and Spanish fluency will definitely elevate your hiring profile., • We’re going 24/7 and that flexibility is essential as the CoE eyes expansion in the near future! • What past experience stands out? • We are looking for professionals with three to five years in autonomous operations, IT help desk, or emergency dispatch roles. Familiarity with the autonomous vehicle world, the ability to engage in structured, technical thinking, and the instinct to take decisive action are at the top of our wish list., • If your professional history stacks well with the above but isn’t an exact match, reach out anyway. We absolutely want to hear from you. • What will serve me well as a SME in the day-to-day? • You won’t be surprised to hear being detail-oriented is a must. We’re improving a precision machine and the details matter; excellent communication skill required., • Are you able to provide constructive feedback and gain buy-in from those outside your immediate organization? We’re a new shop and while we’re building something incredible, not everyone knows us yet. Be a part of that and bring professionals you haven’t met yet along for the ride. • What tools will I be using? • CRM experience, especially Salesforce, is a huge help., • Our partner uses custom tooling, so lived experience learning proprietary systems counts here, too., • You may not be surprised to hear that familiarity with GSuite apps will go a long way. Advanced users stand out here! Required Skills and Experience * Experience: 3–5 years in customer support or quality analyst roles, preferably in logistics, ride-sharing, or high-volume support environments. Should have experience in call center management. * Expertise: Strong grasp of QA frameworks, escalation processes, customer service best practices, and basic Scripting. * Skills: Detail-oriented, excellent written/verbal communication, ability to coach and influence without authority. * Tools: Zendesk, Salesforce, QA platforms (e.g., Playvox, MaestroQA), Google Sheets/Excel, Notion/Confluence. * Traits: Empathetic, analytical, solutions-focused, team-oriented. Salary and Other Compensation: Applications will be accepted until April 17th, 2026. The hourly rate for this position is $21-$25 per hour, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: * Medical/Dental/Vision/Life Insurance * Paid holidays plus Paid Time Off * 401(k) plan and contributions * Long-term/Short-term Disability * Paid Parental Leave * Employee Stock Purchase Plan Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ___ CogWW901

Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently looking to hire additional Subject Matter Experts. This role is On Site, and all candidates must reside in the United States. Job Summary: * As part of the Enterprise Support Center of Excellence (CoE), you’ll drive performance consistency, knowledge alignment, and process improvements across the entire Enterprise Support (ES) group supporting autonomous vehicles. * Serve as the bridge between front-line agents and operational leadership, ensuring every interaction reflects established definitions of resolution quality and efficiency. Key Responsibilities • Be a Subject Matter Expert • Serve as a process and policy expert for ES, including handling escalations and special circumstances, while also handling one-off cases without clear procedures in place, then build new procedures as necessary., • Review, evaluate, improve, and maintain currency of knowledge bases, SOPs, and playbooks in collaboration with Operations teams and partner oversight., • Dive deep! Analyzing data is going to be a major focus in identifying and tracking improvement opportunities. The more comfortable you are in finding the story behind the numbers, the easier your work will be. • Quality Monitoring & Feedback • Conduct regular audits of interactions (calls, chats, bugs) and evaluate global performance against both set and proposed quality standards., • Assist with onboarding and continuous learning for Enterprise Support agents by providing scenario-based training, job aids, and facilitating workshops., • Conduct needs analysis based on support metrics and recommend focus areas for upskilling or retraining., • Build relationships with on-site stakeholders. Surface qualitative pain points, create fixes, and then track the results. • Maintaining Documentation • Research standard operating procedures to identify gaps or outdated information to provide feedback to the client., • Assist in providing updates to the internal knowledge base to ensure the articles are kept up to date., • Document and communicate procedural issues as they arise and provide real-time information to the operations teams. • Data Interpretation & Reporting • Analyze quantitative performance data (CSAT, AHT, QA scores) and provide insights for performance improvement., • Work cross-functionally with Operations, QA, and partner teams to initiate and contribute to process pilots, project proposals, and policy updates., • Got a special idea? Own it. Secure stakeholder approval and your project becomes your work with your name on it. Build your reputation. • Who are we looking for? • This isn’t a job for button pushers. Our SMEs are intended to be a driving force for the CoE, lifting performance for hundreds of agents. To achieve that, you’ll need to think outside the box, ask questions, discover significance in data that everyone else has missed, figure out how to leverage your insights, propose a course of action to achieve that across an international team, deliver real business impact, then ensure those improvements are stable., • It’s a bilingual world! English and Spanish fluency will definitely elevate your hiring profile., • We’re going 24/7 and that flexibility is essential as the CoE eyes expansion in the near future! • What past experience stands out? • We are looking for professionals with three to five years in autonomous operations, IT help desk, or emergency dispatch roles. Familiarity with the autonomous vehicle world, the ability to engage in structured, technical thinking, and the instinct to take decisive action are at the top of our wish list., • If your professional history stacks well with the above but isn’t an exact match, reach out anyway. We absolutely want to hear from you. • What will serve me well as a SME in the day-to-day? • You won’t be surprised to hear being detail-oriented is a must. We’re improving a precision machine and the details matter; excellent communication skill required., • Are you able to provide constructive feedback and gain buy-in from those outside your immediate organization? We’re a new shop and while we’re building something incredible, not everyone knows us yet. Be a part of that and bring professionals you haven’t met yet along for the ride. • What tools will I be using? • CRM experience, especially Salesforce, is a huge help., • Our partner uses custom tooling, so lived experience learning proprietary systems counts here, too., • You may not be surprised to hear that familiarity with GSuite apps will go a long way. Advanced users stand out here! Required Skills and Experience * Experience: 3–5 years in customer support or quality analyst roles, preferably in logistics, ride-sharing, or high-volume support environments. Should have experience in call center management. * Expertise: Strong grasp of QA frameworks, escalation processes, customer service best practices, and basic Scripting. * Skills: Detail-oriented, excellent written/verbal communication, ability to coach and influence without authority. * Tools: Zendesk, Salesforce, QA platforms (e.g., Playvox, MaestroQA), Google Sheets/Excel, Notion/Confluence. * Traits: Empathetic, analytical, solutions-focused, team-oriented. Salary and Other Compensation: Applications will be accepted until April 17th, 2026. The hourly rate for this position is $21-$25 per hour, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: * Medical/Dental/Vision/Life Insurance * Paid holidays plus Paid Time Off * 401(k) plan and contributions * Long-term/Short-term Disability * Paid Parental Leave * Employee Stock Purchase Plan Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ___ CogWW901

Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently looking to hire additional Subject Matter Experts. This role is On Site, and all candidates must reside in the United States. Job Summary: * As part of the Enterprise Support Center of Excellence (CoE), you’ll drive performance consistency, knowledge alignment, and process improvements across the entire Enterprise Support (ES) group supporting autonomous vehicles. * Serve as the bridge between front-line agents and operational leadership, ensuring every interaction reflects established definitions of resolution quality and efficiency. Key Responsibilities • Be a Subject Matter Expert • Serve as a process and policy expert for ES, including handling escalations and special circumstances, while also handling one-off cases without clear procedures in place, then build new procedures as necessary., • Review, evaluate, improve, and maintain currency of knowledge bases, SOPs, and playbooks in collaboration with Operations teams and partner oversight., • Dive deep! Analyzing data is going to be a major focus in identifying and tracking improvement opportunities. The more comfortable you are in finding the story behind the numbers, the easier your work will be. • Quality Monitoring & Feedback • Conduct regular audits of interactions (calls, chats, bugs) and evaluate global performance against both set and proposed quality standards., • Assist with onboarding and continuous learning for Enterprise Support agents by providing scenario-based training, job aids, and facilitating workshops., • Conduct needs analysis based on support metrics and recommend focus areas for upskilling or retraining., • Build relationships with on-site stakeholders. Surface qualitative pain points, create fixes, and then track the results. • Maintaining Documentation • Research standard operating procedures to identify gaps or outdated information to provide feedback to the client., • Assist in providing updates to the internal knowledge base to ensure the articles are kept up to date., • Document and communicate procedural issues as they arise and provide real-time information to the operations teams. • Data Interpretation & Reporting • Analyze quantitative performance data (CSAT, AHT, QA scores) and provide insights for performance improvement., • Work cross-functionally with Operations, QA, and partner teams to initiate and contribute to process pilots, project proposals, and policy updates., • Got a special idea? Own it. Secure stakeholder approval and your project becomes your work with your name on it. Build your reputation. • Who are we looking for? • This isn’t a job for button pushers. Our SMEs are intended to be a driving force for the CoE, lifting performance for hundreds of agents. To achieve that, you’ll need to think outside the box, ask questions, discover significance in data that everyone else has missed, figure out how to leverage your insights, propose a course of action to achieve that across an international team, deliver real business impact, then ensure those improvements are stable., • It’s a bilingual world! English and Spanish fluency will definitely elevate your hiring profile., • We’re going 24/7 and that flexibility is essential as the CoE eyes expansion in the near future! • What past experience stands out? • We are looking for professionals with three to five years in autonomous operations, IT help desk, or emergency dispatch roles. Familiarity with the autonomous vehicle world, the ability to engage in structured, technical thinking, and the instinct to take decisive action are at the top of our wish list., • If your professional history stacks well with the above but isn’t an exact match, reach out anyway. We absolutely want to hear from you. • What will serve me well as a SME in the day-to-day? • You won’t be surprised to hear being detail-oriented is a must. We’re improving a precision machine and the details matter; excellent communication skill required., • Are you able to provide constructive feedback and gain buy-in from those outside your immediate organization? We’re a new shop and while we’re building something incredible, not everyone knows us yet. Be a part of that and bring professionals you haven’t met yet along for the ride. • What tools will I be using? • CRM experience, especially Salesforce, is a huge help., • Our partner uses custom tooling, so lived experience learning proprietary systems counts here, too., • You may not be surprised to hear that familiarity with GSuite apps will go a long way. Advanced users stand out here! Required Skills and Experience * Experience: 3–5 years in customer support or quality analyst roles, preferably in logistics, ride-sharing, or high-volume support environments. Should have experience in call center management. * Expertise: Strong grasp of QA frameworks, escalation processes, customer service best practices, and basic Scripting. * Skills: Detail-oriented, excellent written/verbal communication, ability to coach and influence without authority. * Tools: Zendesk, Salesforce, QA platforms (e.g., Playvox, MaestroQA), Google Sheets/Excel, Notion/Confluence. * Traits: Empathetic, analytical, solutions-focused, team-oriented. Salary and Other Compensation: Applications will be accepted until April 17th, 2026. The hourly rate for this position is $21-$25 per hour, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: * Medical/Dental/Vision/Life Insurance * Paid holidays plus Paid Time Off * 401(k) plan and contributions * Long-term/Short-term Disability * Paid Parental Leave * Employee Stock Purchase Plan Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ___ CogWW901

Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently looking to hire additional Subject Matter Experts. This role is On Site, and all candidates must reside in the United States. Job Summary: * As part of the Enterprise Support Center of Excellence (CoE), you’ll drive performance consistency, knowledge alignment, and process improvements across the entire Enterprise Support (ES) group supporting autonomous vehicles. * Serve as the bridge between front-line agents and operational leadership, ensuring every interaction reflects established definitions of resolution quality and efficiency. Key Responsibilities • Be a Subject Matter Expert • Serve as a process and policy expert for ES, including handling escalations and special circumstances, while also handling one-off cases without clear procedures in place, then build new procedures as necessary., • Review, evaluate, improve, and maintain currency of knowledge bases, SOPs, and playbooks in collaboration with Operations teams and partner oversight., • Dive deep! Analyzing data is going to be a major focus in identifying and tracking improvement opportunities. The more comfortable you are in finding the story behind the numbers, the easier your work will be. • Quality Monitoring & Feedback • Conduct regular audits of interactions (calls, chats, bugs) and evaluate global performance against both set and proposed quality standards., • Assist with onboarding and continuous learning for Enterprise Support agents by providing scenario-based training, job aids, and facilitating workshops., • Conduct needs analysis based on support metrics and recommend focus areas for upskilling or retraining., • Build relationships with on-site stakeholders. Surface qualitative pain points, create fixes, and then track the results. • Maintaining Documentation • Research standard operating procedures to identify gaps or outdated information to provide feedback to the client., • Assist in providing updates to the internal knowledge base to ensure the articles are kept up to date., • Document and communicate procedural issues as they arise and provide real-time information to the operations teams. • Data Interpretation & Reporting • Analyze quantitative performance data (CSAT, AHT, QA scores) and provide insights for performance improvement., • Work cross-functionally with Operations, QA, and partner teams to initiate and contribute to process pilots, project proposals, and policy updates., • Got a special idea? Own it. Secure stakeholder approval and your project becomes your work with your name on it. Build your reputation. • Who are we looking for? • This isn’t a job for button pushers. Our SMEs are intended to be a driving force for the CoE, lifting performance for hundreds of agents. To achieve that, you’ll need to think outside the box, ask questions, discover significance in data that everyone else has missed, figure out how to leverage your insights, propose a course of action to achieve that across an international team, deliver real business impact, then ensure those improvements are stable., • It’s a bilingual world! English and Spanish fluency will definitely elevate your hiring profile., • We’re going 24/7 and that flexibility is essential as the CoE eyes expansion in the near future! • What past experience stands out? • We are looking for professionals with three to five years in autonomous operations, IT help desk, or emergency dispatch roles. Familiarity with the autonomous vehicle world, the ability to engage in structured, technical thinking, and the instinct to take decisive action are at the top of our wish list., • If your professional history stacks well with the above but isn’t an exact match, reach out anyway. We absolutely want to hear from you. • What will serve me well as a SME in the day-to-day? • You won’t be surprised to hear being detail-oriented is a must. We’re improving a precision machine and the details matter; excellent communication skill required., • Are you able to provide constructive feedback and gain buy-in from those outside your immediate organization? We’re a new shop and while we’re building something incredible, not everyone knows us yet. Be a part of that and bring professionals you haven’t met yet along for the ride. • What tools will I be using? • CRM experience, especially Salesforce, is a huge help., • Our partner uses custom tooling, so lived experience learning proprietary systems counts here, too., • You may not be surprised to hear that familiarity with GSuite apps will go a long way. Advanced users stand out here! Required Skills and Experience * Experience: 3–5 years in customer support or quality analyst roles, preferably in logistics, ride-sharing, or high-volume support environments. Should have experience in call center management. * Expertise: Strong grasp of QA frameworks, escalation processes, customer service best practices, and basic Scripting. * Skills: Detail-oriented, excellent written/verbal communication, ability to coach and influence without authority. * Tools: Zendesk, Salesforce, QA platforms (e.g., Playvox, MaestroQA), Google Sheets/Excel, Notion/Confluence. * Traits: Empathetic, analytical, solutions-focused, team-oriented. Salary and Other Compensation: Applications will be accepted until April 17th, 2026. The hourly rate for this position is $21-$25 per hour, depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: * Medical/Dental/Vision/Life Insurance * Paid holidays plus Paid Time Off * 401(k) plan and contributions * Long-term/Short-term Disability * Paid Parental Leave * Employee Stock Purchase Plan Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future. The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ___ CogWW901

The HRIS Sr. Analyst serves as the primary contact for all Human Resources Information Systems (HRIS) needs at semiconductor manufacturing facility (total employee count of 3000). This role is responsible for supporting Human Resources operations at the site, ensuring the accuracy, integrity, and security of Human Resources data, and enabling timely and insightful reporting for the facilities Human Resources functions. The HRIS Sr. Analyst will coordinate closely with corporate HRIS to request system upgrades, enhancements, and configuration changes. Essential Duties and Responsibilities: Site HRIS Support & Administration, as primary point of contact for all HRIS-related inquiries and issues at Manufacturing Site. • Oversee daily operations and maintenance of HRIS platform SAP SuccessFactors, • Ensure data integrity through regular audits, validations, and troubleshooting., • Manage user access and security roles for factory HRIS users in accordance with corporate policies., • Primary point of contact for employee master data modeling, HCM platform configuration, and ongoing support, • Manage job and position structures, organizational hierarchies, HR workflows and approvals, reporting and analytics, • Security roles and permissions Required Qualifications: Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field. • 5+ years of experience in HRIS management or Human Resources systems administration., • Proficiency in HRIS platform SAP - Success Factors, supporting Employee Central, Recruiting, Performance, or related modules, • Strong analytical skills with attention to detail and data accuracy., • Excellent communication and project management skills., • Experience with data privacy and compliance standards (e.g., GDPR, HIPAA) is a plus., • Familiarity with HR processes such as talent acquisition, performance management, and compensation is a plus. Location: To support both Tempe and Peoria locations.

Join our amazing team of professionals at Sigma! We believe in truly taking care of our associates to ensure they feel empowered to be their best selves at work. You are not just applying for a job, this is the start of a new career with a fast-growing, innovative global food organization. Ready for your next opportunity? Come join our table! Position Summary: The IBP Strategic Data Analyst will manage, maintain, govern, and analyze SAP MRP and all modules of Planning systems/Platforms. Master Data to ensure and measure integrity, accuracy, and consistency. Provide clear direction, training and lead activities related to master data management and settings within the systems. The IBP Strategic Data Analyst will leverage data-driven insights and best practices to reduce costs, and support business growth initiatives for plant production of a quality, cost-effective product delivered to customers. Essential Job Functions: • Ensure effective Master Data Management (Planning and MRP) and system functionality through governance, routines, reports, and stakeholder collaboration. Maintain SAP MRP and Planning data integrity—ensuring reliability, completeness, and accuracy for optimal supply chain, inventory, and transportation planning. Conduct audits, implement data validation, and recommend system enhancements to improve SAP and Planning System utilization. Support new product introductions, promotional packaging, and seasonal inventory planning by coordinating with stakeholders and tracking KPIs., • Deliver training and analytical reports to enhance operational practices and system utilization. Drive continuous improvement in MRP/Planning through root cause analysis and performance reporting. Establish standards, governance, and compliance while providing data-driven insights for decision-making. Coordinate stakeholder meetings to ensure alignment on system projects, governance, and master data integrity., • Develop and monitor KPIs to optimize system performance and supply chain costs. Use advanced analytics to improve inventory management, maintain efficient stock levels, reduce waste, and drive data-based operational decisions., • Coordinate and compile performance to the annual plan; provide feedback to the business based on current and historical trends; develop strong relationships with business leaders; ensure data-driven and successful Integrated Business Planning process., • Provide scheduled deliverables and ad-hoc reporting. Automate reporting and KPIs with IT, BI, or Excel., • Other duties as assigned. Minimum Qualifications: • Bachelor’s degree in Supply Chain, Finance, or Business, • Three (3) years SAP data management/data cleansing initiatives, • Five (5) years analysis in Inventory Management and/or Planning Preferred Qualifications: • IBP experience Knowledge, Skills & Abilities (KSA’s): • Project management, strategic communication, and critical thinking skills, • Knowledge in change management, • Advanced proficiency with Microsoft Office (Excel, PowerPoint, Outlook, Word), including pivot tables, complex graphs, and pricing charts, • Ability to work well under pressure and meet deadlines through sound project management and prioritization, • Ability to communicate with others in an effective and concise manner, • Ability to understand complex technical information and business terms, • Strong analytical skills in reviewing data to identify trends and opportunities, • Knowledge of supply chain functions, forecasting tools/software, • Problem-solving skills, ability to define problems, collect data, establish facts, and draw conclusions, • Ability to communicate across all levels of the organization, present complex ideas concisely and clearly, • Ability to self-motivate and possess independent problem solving, • Effective relationship building skills and project management skills Environmental/Working Conditions: • Able to travel up to 20% of the time, • May work remotely Physical Requirements: • Usual office and/or plant environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and/or balancing, • Frequent use of eye, hand, and finger coordination enabling the use of office and/or plant machinery/equipment, • Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone, • Noise level in the work environment ranges from normal office/plant levels to loud levels due to equipment and/or machinery use

Job Locations US-AZ-Tempe Job ID 2025-4507 Category Information Technology Worker Category Regular Full-Time[F] Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium's unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things. At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world. If you are an experienced Business Systems Analyst, you will be excited about the Business Systems Technical Lead opening with Iridium on our Enterprise Applications team! As a Business Systems Technical Lead, you will provide technical expertise, guidance, and oversight for the implementation, configuration, and support of key business systems. You will collaborate closely with business and IT teams to ensure seamless integration and optimization of enterprise applications, troubleshoot complex issues, and drive strategic improvements to enhance operational efficiency. The ideal candidate will possess strong leadership skills, technical knowledge, and a deep understanding of business systems and processes. Lead the technical direction for business systems, overseeing system configuration, integration, and troubleshooting; Provide mentorship and guidance to junior team members and stakeholders • Oversee the integration of business applications and ensure seamless communication between systems through APIs, middleware, or other solutions, • Work closely with business users, project managers, and IT teams to understand business needs and translate them into technical solutions that align with organizational goals, • Continuously monitor the performance of business systems and identify opportunities for optimization while mitigating technical risk; Recommend and implement improvements, following best practices, to enhance system functionality, efficiency, and scalability, • Lead and manage projects related to business system implementations, upgrades, and enhancements; Ensure project timelines, deliverables, and budgets are met while minimizing disruption to business operations, • Act as the go-to technical resource for troubleshooting complex system issues; Lead efforts to resolve system errors, integration issues, and other technical challenges, • Develop and maintain technical documentation for system configurations, integrations, and processes. Ensure the team follows best practices in system configuration, testing, and deployment, • Provide training and knowledge transfer to business users and internal teams; Ensure users have the necessary tools and understanding to use the systems effectively, • Ensure that business applications comply with company policies, regulatory requirements, and security protocols; Implement solutions that protect sensitive data and adhere to organizational standards, • Collaborate with external vendors for system support, upgrades, and integrations; Manage vendor relationships and ensure solutions meet business and technical requirements, • Guide team on technical best practices and coding standards, • Conduct code reviews to ensure quality standards are met, • Research, inquire, and inform Enterprise Applications team of trends in technology and recommend and work with management to implement solutions that will enhance processes and efficiency, • Bachelor's degree in Computer Science, Information Systems, or related field, • 5+ years of relevant experience with software applications and systems, • Experience with business application platforms (e.g., ERP, CRM, etc.) and cloud-based business applications (Finance, HR, Supply Chain, PPM, Contracts), • Strong experience with system integration and troubleshooting, particularly with APIs and middleware solutions, • Experience in leading technical aspects of projects, including system rollouts, upgrades, and integrations, • Proficiency in database management (e.g., SQL, relational databases) and reporting tools (e.g., Power BI), • Good verbal and written communication skills, with the ability to confidently present products/deliverables/analysis/issues to various groups in the organization, • Possess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions or come up with solutions, • Be comfortable managing upward, including being a proactive communicator and asking for help when needed, • Have confidence and be able to establish meaningful relationships with your manager and members of your team, • Must be able to prioritize your tasks, be self-aware enough to identify and correct mistakes, and not be afraid to ask for help when needed, • Be active in seeking out ways to continuously improve yourself and gain new knowledge, • Relevant certifications in business systems, project management, or technical fields (e.g., PMP, Microsoft Certified Solutions Expert), • Experience with cloud-based enterprise applications and services (e.g., AWS, Azure), • Experience with project management methodologies (e.g., Agile, Waterfall), • Experience with regulatory frameworks (e.g., SOX) and ensuring compliance in business system implementations, • Willingness to work after hours as needed, up to 25% of the time, for critical support and scheduled system changes, • Work a hybrid schedule that includes 3 days in office and 2 days from home We believe in-person connection drives innovation, strengthens mentorship, and builds culture, while flexibility enables employees to do their best work. Under Iridium's Hybrid Work Policy, employees are expected to work at least three days per week (approximately 60%) in an Iridium office to support collaboration, relationship-building, and professional growth. Additional Information This job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed. Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

Responsibilities The Senior Benefits & Leave Analyst provides advanced analytical and administrative support, serving as a subjectmatter expert on health, welfare, retirement, and leave of absence programs. This role supports the Benefits Manager by carrying out complex operational tasks, ensuring accurate administration, and delivering high-quality employee experience. The Senior Analyst manages highvolume daily workloads, balancing multiple tasks and projects simultaneously while escalating strategic or sensitive decisions to the Benefits Manager as appropriate. Responsibilities: • Manage highvolume daytoday administration of company benefit programs while escalating nonroutine, complex, or policyimpacting matters to the Benefits Manager., • Resolve routine benefit and leave inquiries from employees, leaders, and People Operations Partners, escalating complex, sensitive, or policyimpacting matters to the Benefits Manager, • Troubleshoot enrollment issues, eligibility discrepancies, payroll deductions, and file-feed errors by partnering with internal teams and external vendors., • Conduct benefits audits (enrollment, eligibility, deductions, HSA/FSA contributions, retirement contributions, 401(k)/NQDC audits) to ensure accuracy and compliance., • Assist with the preparation and validation of required federal and state benefit filings (e.g., ACA 1094/1095, Form 5500, 401(k) reporting), ensuring accuracy and providing final documentation to the Benefits Manager or appropriate partners for review., • Administer FMLA, ADA, state leaves, disability, and company leave programs, ensuring timely communication and accurate documentation., • Maintain leave tracking, case files, communication templates, and compliance logs, • Partner with the Benefits Manager on ADA accommodations or escalated leave situations requiring policy interpretation., • Support employees and business with sensitive benefit and leave conversations (medical, maternity, accommodations, etc.), providing empathetic and professional guidance., • Lead daytoday administration of the company's wellbeing program including scheduling events, coordinating with vendors, tracking participation, and supporting ongoing wellness initiatives., • Help develop and deliver communications that promote engagement and understanding of benefits and wellness programs and resources., • Maintain documentation and SOPs to support audit readiness, compliance, and process consistency., • Provide support to annual benefits renewal and annual open enrollment., • Conduct biweekly benefits orientations and support open enrollment education sessions., • Lead operational portions of benefits and leave projects, including workflow optimization, automation initiatives, Smartsheet dashboards, and document updates., • Partner crossfunctionally with internal teams (People Operations, Finance, Payroll, Legal) to ensure alignment and resolve operational issues. Education: • Three (3) years of progressive experience in benefits and leave administration, including health & welfare, retirement, and leave/accommodation programs., • Advanced knowledge of ERISA, ACA, HIPAA, COBRA, FMLA, ADA, and applicable state leave laws., • Ability to manage high-volume workloads and prioritize multiple tasks, cases, and projects simultaneously in a fastpaced environment., • Strong analytical skills with excellent attention to detail and data accuracy., • Strong communication skills with the ability to simplify complex benefit topics for employees and leaders, • Experience with UKG software preferred #LI-AJ2 Overview Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we are focused on delivering a Life.Built.Better.. Meritage is committed to building energy-efficient and affordable entry-level and first move-up homes across the US. We are looking for candidates who are excited about furthering their careers, as well as bringing their authentic self every day to be part of an inclusive organization. Meritage was certified a Great Place To Work for a second year in a row, and is currently ranked on Fortune's Best Workplaces listings in the categories of Construction, Women and Parents. Meritage has delivered over 200,000 homes in its 40-year history, and has a reputation for its distinctive style, quality construction, and award-winning customer experience. Meritage is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas. When joining Meritage Homes, you and your career can benefit in several ways, including: • A work environment that encourages creativity and innovative ideas from every level, • An organization that lives by its core values everyday, • Team atmosphere where every individual is considered a vital asset, • State of the art technology to provide an optimal working environment, • A competitive pay structure, • Strong benefits, • Flexibility in work-life integration, • Team-oriented environment where all individuals play an integral role in the company, • Opportunity to further your career in a growing national organization, • Maintain a competitive drive to be the best

Human Resources Opportunity in Financial Services HRIS Technical Analyst Location(s): Remote, USA Role Type: Full-time, Exempt Salary: $115,000 - $135,000 + annual performance-based bonus Actual compensation offered will be determined individually, based on several job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page:___. Summary: The HRIS Technical Analyst provides daytoday Workday technical support and leads the design, development, and maintenance of Workday integrations, reporting, dashboards. This role ensures a scalable, compliant, and highperforming Workday environment while partnering closely with business stakeholders to translate requirements into effective, userfocused solutions. Education Requirements: Bachelor's degree or equivalent years of experience Responsibilities: • Configure and maintain Workday integrations across modules such as Benefits, HCM, Payroll, Talent, Compensation, Performance, and Recruiting, • Serve as a technical subject matter expert across multiple Workday products, • Troubleshoot integration failures and maintain scalable, highquality integration architecture, • Support system upgrades, configuration changes, release testing, and continuous improvement initiatives, • Develop, optimize, and maintain Workday reports and dashboards to support HR and business leadership, • Support global data standardization through audits, data integrity monitoring, and reporting, • Translate business requirements into scalable technical solutions and functional designs, • Collaborate with HR, Payroll, Benefits, Finance, IT, and external vendors on system initiatives and integration needs, • Communicate technical concepts clearly to nontechnical audiences, • Triage, diagnose, and resolve issues related to end-user activities, business process, and integration, • Troubleshoot integration failures and ensure scalable, high quality integration architecture, • Support ongoing system upgrades, configuration changes, release testing and process improvements initiatives to ensure a high performing and compliant HRIS environment, • Participate in the design, build, testing, and deployment of integrations using Workday Studio, Core Connectors, EIBs, and REST/SOAP web services., • Ensure Workday solutions align with business requirements and best practices Basic Requirements: • 4 to 5 years HRIS experience, including direct hands-on experience building and managing Workday Benefits Integrations with 3rd party vendors including during Open Enrollment, • Workday Core Connector/Studio Pro certification (plus), • Hands on experience with Workday Studio, EIBs, Core Connectors, ISU and Web Services, • Proven ability translating business requirements into technical specifications, • Proficiency in creating and editing business processes, custom reports, dashboards and data analysis, • Experience managing and building Benefits integrations with third-party vendors for Open Enrollment, • Experience troubleshooting Benefits related to system issues and business processes, • Experience working end-to-end across Workday initiatives, from requirements gathering through deployment, • Experience Creating Workday reports and dashboards, • Partner with HR, Payroll, Finance and external vendors on benefits system initiatives, • Experience working end-to-end across Workday initiatives, from requirements gathering through deployment, • Strong analytical mindset with excellent communication and collaboration skills Preferred Requirements: • Prior experience with these HCM modules: Recruitment, Payroll, Time Entry, Time Off, Advanced Compensation, • Familiarity with ERP governance, release management, and change control processes, • Integrations experience across HR function, • Benefits Open Enrollment experience, • Workday Pro Core Connector Certification, • Workday Reporting Pro Certification, • Hands-on experience leading Open enrollment setup, testing, execution and audits

Senior Analyst for Regulatory Services Opportunity in Financial Services Senior Analyst, Hybrid IA Compliance Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista: 12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Osaic is not considering remote candidates at this time. Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule. Role Type: Full-time Salary: $90,000 - $100,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page:___. Summary: Senior Analyst, Hybrid IA Compliance will be responsible for providing oversight functions to Financial Professionals that provide investment advisory services to clients through an Independent RIA or that provide investment advisory services in a dual RIA affiliation capacity. Additionally, this role will be involved in a variety of other compliance responsibilities, including development and implementation of regular reporting, surveillance reviews and corrective action related to monitoring of the investment advisory business, under the direction of the Director of IA Compliance Policies, Procedures & Testing. This position involves daily interpreting and applying compliance policies and procedures to business practices, communicating with Financial Professionals and other functions of the Investment Advisory Compliance team. An ideal candidate must: • Have a thorough understanding of the securities industry, • Possess well-developed analytical skills, highly organized with the ability to handle multiple tasks and multiple priorities simultaneously, • Work well in a fast-paced and complex collaborative environment, • Excellent interpersonal, troubleshooting and communication skills, • Proficiency in MS Excel Education Requirements: • Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant practical experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required. Responsibilities: • Supporting the IA Compliance with reviews of the investment advisory services provided to clients through an Independent RIA., • Supporting the IA Compliance with reviews of the investment advisory services provided to clients through dually RIA affiliated Financial Professionals., • Partnering with Compliance, Supervision, Legal, Operations and other internal business partners to address inquiries and assist with issue resolution., • Working with Financial Professionals and Supervision to gather information as part of internal tasks and procedures., • Producing various other data capturing tasks and procedures for IA Compliance., • Identification and escalation of issues to senior management as necessary., • Ensure compliance with Firm and industry regulations., • Identify and share best practices or process improvements. Basic Requirements: • 3-5 years of relevant work experience such as RIA or regulatory agency, • Prior experience with the Investment Advisers Act of 1940, Investment Company Act of 1940 Securities Act of 1933, Securities Act of 1934 and FINRA rules and Regulations, • Excellent verbal and written communication skills, • Must be proficient with MS Office and Word and Excel., • Strong abilities in analytical thinking, problem-solving, research, and time management. Ability to think through complex Compliance issues., • Ability to work on assignments independently, using a high level of judgment and initiative in resolving problems and developing recommendations Preferred Requirements: • FINRA Series 7, 24, 66, or 65.

Governance, Risk, and Compliance (GRC) Analyst Location(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339 La Vista:12325 Port Grace Blvd, La Vista, NE 68128 Oakdale: 7755 3rd St. N, Oakdale, MN 55128 Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule. Role Type: Full-time, Non-Exempt Salary: $80,000 - $90,000 + annual performance-based bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page:___. Summary: The IT GRC Analyst I supports Osaic's IT Governance, Risk, and Compliance (GRC) operations across all domains. This role combines foundational knowledge of IT risk and compliance with strong organizational skills to ensure effective governance processes throughout the organization. In this position, you will assist with IT risk and control management, regulatory compliance, audit readiness, vendor risk management, technical product risk assessments, cybersecurity governance reporting, and exception management. You will work closely with teams across Security, Infrastructure, and Audit, collaborating with other analysts in the IT GRC department to maintain compliance with Osaic's policies and regulatory requirements. Education Requirements: Bachelor's degree preferred; high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required. Responsibilities: • Assist with IT risk and control management by managing the IT risk register, performing risk assessments, documenting IT controls, tracking issues and exceptions, and supporting issue remediation activities., • Support audit readiness activities prior to formal audits by validating IT control compliance, identifying gaps, and preparing documentation to ensure systems and processes meet regulatory and internal requirements., • Coordinate audit evidence gathering during active audits by managing evidence requests, collecting and organizing documentation from stakeholders, and ensuring timely delivery to internal and external auditors., • Contribute to vendor risk management processes by helping review vendor questionnaires, monitor risk ratings, and track remediation actions., • Assist with technical product risk management by maintaining an inventory of in-house and third-party products, performing or supporting technical product risk assessments, identifying issues and defining action plans, and evaluating product maturity to ensure alignment with security and compliance standards., • Help maintain IT risk registers and compliance records in the Osaic IT GRC platform., • Assist with cybersecurity governance reporting and metrics by compiling data on control effectiveness, risk trends, and compliance status for leadership dashboards., • Support exception management processes by tracking approvals, documenting compensating controls, and monitoring aging of exceptions., • Maintain and update Osaic's IT policies to ensure they remain current, accurate, and aligned with regulatory and organizational requirements., • Assist with security awareness and training initiatives by supporting the development and delivery of programs that promote adherence to policies and best practices across the organization., • Provide backup coverage for other IT GRC analysts to ensure continuity across IT GRC domains., • Perform additional IT GRC responsibilities as assigned to support team objectives and compliance obligations. Basic Requirements: • 1-3 years of experience in IT, cybersecurity, or compliance., • Basic understanding of IT risk management, regulatory frameworks, and audit principles., • Strong organizational and documentation skills with attention to detail., • Ability to learn quickly and adapt across multiple GRC domains., • Good communication skills and ability to work in a team environment. Preferred Requirements: • Familiarity with GRC platforms., • Experience supporting IT governance processes and creating governance metrics or dashboards for reporting to leadership or audit committees., • Exposure to regulatory frameworks such as NYDFS, SEC Reg S-P, or NIST CSF., • Experience with vendor risk management or third-party risk processes., • Strong analytical skills for interpreting risk and compliance data., • Professional certifications such as CompTIA Security+, CRISC, or similar are a plus.

Job ID 2026-8367 Category Marketing Job Location US-Remote Position Overview: This is more than a job. It's a chance to build, grow, and make a real impact! Join our team as our new Senior Manager of Product Marketing - Amplify Platform (API Management / Integration / AI Gateway)! Amplify is Axway's strategic growth platform, designed to unify API management, Multi-Pattern integration, and AI enablement into a single foundation for complex enterprise environments. As enterprises modernize fragmented ecosystems, integration has become as critical as APIs themselves. Amplify addresses this need by bringing together applications, data, events, files, and AI services under consistent governance. To support this ambition, we are hiring a Senior Manager, Product Marketing, to help translate this platform vision into clear market narratives, strong go-to-market execution, and field readiness across regions and industries. This role sits at the intersection of product strategy, GTM, storytelling, analyst engagement, and sales enablement. It requires someone who understands API Management and/or multi-pattern integration and who can turn complexity into clear business value. Location: U.S. Remote Remote: Fully Remote Outside Greater Phoenix, AZ Platform and Integration Go To Market Execution Support the definition and execution of the Amplify go-to-market strategy across API management, integration, and AI Gateway capabilities • Contribute to product launches and release readiness, covering integration use cases such as application connectivity, hybrid architectures, legacy modernization, and partner onboarding, • Develop and maintain Amplify messaging frameworks that clearly articulate the value of integration alongside APIs and AI, • Create content covering integration-driven use cases, including hybrid integration, cloud migration, data orchestration, and regulated data flows, • Own the execution of product marketing assets such as white papers, solution briefs, use cases, value decks, blogs, and campaign content, • Build enablement tools that help sales and partners explain Amplify's integration value in practical business terms, • Develop pitch materials and FAQs addressing common integration challenges such as complexity, cost, governance, and scalability, • Support analyst briefings and evaluations with clear narratives around integration, multi-pattern platforms, and AI readiness, • Contribute to Gartner, Forrester, and IDC engagements with a focus on how Amplify bridges API management and integration, • Support the creation of customer stories and case studies highlighting real-world integration challenges and outcomes, • Work with Field Marketing and Events teams to bring API / integration use cases to life through webinars, events, and campaigns, • Monitor trends in integration platforms, hybrid integration, iPaaS convergence, and AI-driven orchestration, • Track competitors across both API, integration, and AI Gateway markets,s including MuleSoft, Boomi, Kong, Apigee, Gravitee, WSO2 and all other key players in the market, • Provide structured insights to support positioning decisions and roadmap discussions, • Minimum 5 years of experience in product marketing within enterprise software or SaaS, • Proven ability to position integration platforms or complex technical solutions in clear business language, • Strong experience in go-to-market execution, sales enablement, and cross-functional collaboration, • Exposure to analyst relations and market evaluations is highly valued, • Strong writing and storytelling skills with the ability to simplify integration and platform concepts, • Master's degree in Marketing, Business, or related field, • Understanding of integration technologies, APIs, or iPaaS platforms is a strong advantage Company Overview Axway has been shaping the future of enterprise integration for over 25 years. We are recognized as global industry leaders, helping organizations drive digital transformation with secure, mission-critical software that powers impactful business outcomes. As part of 74Software, we're backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of enterprise integration solutions. Why Axway? At Axway, we believe we're better together. We celebrate diverse perspectives and experiences, knowing our people are our greatest strength. Join us and be part of a team where you can thrive, grow, and make an impact. We offer benefits that support your health, growth, and lifestyle, so you can thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks. Equal Opportunity Employer We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic. #LI-KJ1 #LI-Remote Not ready to apply? Connect with us for general consideration.

Financial Data Analytics Opportunity in Financial Services Finance Business Intelligence Analyst I Location(s): Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255 Osaic is not considering remote candidates at this time. Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule. Role Type: Full-time Salary: $50,000 - $60,000 per year + annual bonus Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page:___. Summary: We are looking for a data-driven motivated individual to join the Finance Business Intelligence team! Finance Business Intelligence is a central role in driving critical reporting, strategic direction, and evaluating firm wide performance. Finance Business Intelligence has an outsize role within our pre-IPO firm and generally collaborates with almost every corporate function. Education Requirements: * Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant practical experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required. Responsibilities: * Build foundational subject matter expertise in financial and wealth management data under guidance and supervision * Support strategic initiatives by producing analyses, reports, and dashboards * Assist stakeholders in understanding business questions and contributing to analytical solutions * Develop and maintain analytical code and queries using established standards * Follow data quality, documentation, and control standards * Present findings clearly with guidance and mentoring Basic Requirements: * Strong analytical, quantitative, and problem-solving skills * Demonstrated curiosity and eagerness to learn * Knowledge of data analytics software and tools (e.g. Python, R) and data querying languages (e.g. SQL, Snowflake). * Ability to communicate clearly and collaborate effectively Preferred Requirements: * Internship or entry-level experience in analytics, finance, or related fields * Familiarity with Python, SQL, or BI tools such as Power BI * Basic understanding of data governance concepts

Job Locations US-AZ-Tempe | US-VA-McLean Job ID 2026-4882 Category Accounting/Finance Worker Category Regular Full-Time[F] Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium's unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things. At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world. Iridium is in search of a Financial Analyst III to join our dynamic Financial Planning and Analysis team. In this role, you will collaborate across various functions, with a primary focus on supporting our COO Organization. Your key responsibilities will include driving analysis and forecasting that support operational efficiency, resource optimization, and data driven business decisions. We are looking for a self-starter who thrives in a fast-paced environment and brings strong analytical acumen, the ability to distill complex data into actionable insights, and polished executive communication skills. This position offers regular interaction with VP-level budget owners and exposure to C-suite executives, all within a collaborative and empowering culture that values initiative and continuous learning. As a Financial Analyst III at Iridium, you'll have a significant opportunity to shape the role by refining processes and influencing the evolution of a new financial system towards automated reporting and planning workflows. Your contributions will play a crucial role in strategic discussions and executive decision support, making this an exciting opportunity for professional growth and development. Support the financial planning cycle for your areas of responsibility, driving cross-functional alignment and accountability across annual budgets, monthly and quarterly forecasts. • Build and maintain financial models and planning frameworks, ensuring tight integration between operational drivers, near-term forecasts, and longer-term financial plans, • Analyze financial and operational data to provide insights that support business decision-making, growth initiatives, and margin improvement, • Prepare monthly financial performance management, including variance analysis and clear explanations of key business drivers., • Partner with cross-functional teams to develop financial analysis, business cases, and ROI assessments of key initiatives and investments., • Assist in preparation of executive-level financial reporting, including monthly/quarterly packages, board materials, and strategic presentations that clearly communicate performance, risks, and opportunities., • Identify opportunities to improve FP&A processes, reporting, and data quality to enhance efficiency and accuracy., • Conduct ad hoc financial analysis, including scenario planning and sensitivity analysis, to support business planning and strategic initiatives., • Bachelor's degree in Finance/Accounting or related field, • 4+ years of progressive FP&A experience, or related analytical experience., • Strong analytical skills with the ability to interpret financial and operational data and translate findings into clear insights., • Effective communication skills, with the ability to present financial information clearly to both finance and non-finance stakeholders., • Collaborative mindset with the ability to build productive working relationships across functions., • Highly organized with the ability to manage multiple priorities and meet deadlines in a fast-paced environment., • Detail oriented problem solver who proactively identifies issues and opportunities for improvement., • Strong Excel and financial modeling skills, • Strong working knowledge of MS Office applications (PowerPoint, Word, Outlook, Teams)., • MBA, CMA/CFA certification and/or CPA Degree We believe in-person connection drives innovation, strengthens mentorship, and builds culture, while flexibility enables employees to do their best work. Under Iridium's Hybrid Work Policy, employees are expected to work at least three days per week (approximately 60%) in an Iridium office to support collaboration, relationship-building, and professional growth. Additional Information This job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed. Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

Classification and Compensation Analyst Short-Term Job ID: 322302 Location: District Support Services Cntr Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $56,202.00 - $73,062.00/annually, DOE Grade 115 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Funding Information This is a short-term assignment with a projected end date of 06-30-2027 with renewal based on available funds and the needs of MCCCD. Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-___ We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. ___ We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.___ We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of ___ available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: • Nationwide Medical, Dental, and Vision Coverage, • Paid Time Off: Vacation, Sick Leave, and Personal Time, • 20 Paid Observed Holidays, • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage, • ___, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions, • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b), • Tuition Reimbursement for employees and dependents, • Annual Professional Development Funding, • Flexible Work Schedules Employee Health & Wellness Programs: • District-Wide Wellness Program with Workshops and Webinars, • Monthly Health & Wellness Calendar and Newsletter, • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs, • Employee Assistance Program (EAP), • Sight-On-Site Eye Care Services, • Mobile On-Site Mammography Screenings, • Pre-Retirement Planning Events, • Qualifying Employer for___ (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary This position plays an important role in advancing the Maricopa Community Colleges District classification and compensation initiatives by developing and revising job classification specifications. Reviewing job functions and levels, ensuring standards are accurately defined and aligned with organizational requirements, legal compliance, and market conditions. The position will also perform some data analysis to support pay structures, equity reviews, system integrity, and decision-making recommendations. Based on business needs, this position may be assigned to perform any combination of a broader range of classification and compensation functions consistent with the job classification specification, including position management, policy and program research, stakeholder consultation, and preparation of reports and/or other deliverables. Essential Functions It is anticipated that this position will be assigned to perform the following duties: 75% - Developing and revising job classification specifications, including: • Conducting market research, updating salary structures, reviewing pay equity, forecasting and modeling, and facilitating pay adjustments., • Analyzing and validating HR data for accuracy and insight., • Administering and supporting classification and compensation systems and records to ensure data integrity and operational effectiveness., • Conducting job analyses and maintaining classification specifications, ensuring essential functions, levels, and standards are accurately documented and aligned across the organization., • Performing compensation analyses, including conducting market research, updating salary schedules, reviewing pay equity, forecasting and modeling, and facilitating pay adjustments., • Analyzing, validating, and interpreting HR data, identifying discrepancies, producing visualizations, and preparing reports and recommendations to support decision-making., • Administering and supporting classification and compensation processes and systems, including managing positions, maintaining records, ensuring data integrity, and troubleshooting HRIS issues., • Researching, developing, and communicating policy, procedure, and program recommendations, providing technical guidance and consultation to stakeholders, and supporting project initiatives. Minimum Qualifications Bachelor's degree from a regionally accredited institution and two (2) years of work experience involving the administration, analysis, and/or support of classification or compensation programs, projects, and/or initiatives or two (2) years of experience performing data or business analysis which includes responsibilities such as data interpretation and visualization, data validation, organizational evaluation, modeling and forecasting, operational or market analysis, and/or analytical reporting. Note: The required two (2) years of experience may come from any combination of the areas listed. Data or business analysis work experience may come from HR and/or non-HR roles. OR An equivalent combination of the education and/or experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications • Experience revising and creating job classification specifications for a municipal or higher education employer (or similar experience demonstrating knowledge of job analysis, leveling, and structuring for a municipal or higher education employer), • One (1) year of relevant full-time MCCCD experience during the previous two (2) years. Special Working Conditions Positions in this class typically require: keyboarding, talking, hearing, seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working Conditions: Work is routinely performed in an indoor, office environment. Some work may involve occasional outdoor environments with exposure to a variety of weather conditions, including rain, wind, dust, cold temperatures and extreme desert heat. Work may involve high internal and/or external visibility. Travel: Work may involve travel to various locations throughout the District. Work Schedule: The Maricopa Community College District has functions that operate 24 hours per day, seven (7) days per week, 365 days per year. While a typical schedule consists of normal working hours during the week, due to the work associated with this classification, work during nights, weekends, holidays, or otherwise non-standard work times may occasionally be required. How to Apply Applicants are required to submit a resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position., • Indicate whether former or current employment is Full-Time or;, • Part-Time employment (must include number of hours worked), • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position., • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled First Review Monday, February 9, 2026 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit ___ jeid-41cdedad737e3a45af539a366d7d3070

Cybersecurity Analyst Job ID: 321688 Location: District Support Services Cntr Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $64,346.00 - $83,649.50/annually, DOE Grade 117 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-___ We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. ___ We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.___ We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of ___ available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: • Nationwide Medical, Dental, and Vision Coverage, • Paid Time Off: Vacation, Sick Leave, and Personal Time, • 20 Paid Observed Holidays, • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage, • ___, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions, • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b), • Tuition Reimbursement for employees and dependents, • Annual Professional Development Funding, • Flexible Work Schedules Employee Health & Wellness Programs: • District-Wide Wellness Program with Workshops and Webinars, • Monthly Health & Wellness Calendar and Newsletter, • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs, • Employee Assistance Program (EAP), • Sight-On-Site Eye Care Services, • Mobile On-Site Mammography Screenings, • Pre-Retirement Planning Events, • Qualifying Employer for___ (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary Information Technology Services (ITS) at the MCCCD is looking for a forward-thinking Cybersecurity Analyst to join our dynamic security team. The Cybersecurity Analyst plays a key role in protecting MCCCD's digital ecosystem, including network, systems, and data from cyber threats and ensuring compliance with relevant regulations and standards. This role contributes to the overall security posture of the organization through leveraging continuous monitoring solutions, participation in incident response activities, and enhancing the vulnerability management program. The Cybersecurity Analyst will collaborate with end users and champion cybersecurity awareness within the MCCCD community. Essential Functions 20% - Uses the latest security solutions to continuously monitor MCCCD's networks and systems; identifies, thwarts, and repels security breaches, intrusions, and anomalous activity. 20% - Investigates moderately complex security incidents, performs root cause analysis, and implements appropriate response measures following established procedures. 15% - Analyzes security alerts from various security tools, network devices, and information systems to identify potential threats. 15% - Researches, analyzes, and makes recommendations regarding emerging cybersecurity threats, vulnerabilities, technologies, and trends to proactively enhance MCCCD's security posture. 15% - Performs vulnerability scans of networks and applications; identifies weaknesses and recommends remediation strategies. 10% - Evaluates network and system security configurations against best practices and risk-based access controls; recommends hardening strategies to reduce risk. 5% - Performs related duties as assigned; there is a mandatory minimum in-office expectation, currently two days onsite, in which the District reserves the right to update at any time. Minimum Qualifications Bachelor's degree from a regionally accredited institution in any field and two (2) years of technical experience in the support of networks, systems, telecommunications, and/or technology security. OR An equivalent combination of education, full-time experience, and/or certifications sufficient to successfully perform the essential duties of the job, such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Technical certifications may be used towards the substitution of the above-mentioned requirements for education and/or experience. Substitution amounts for certifications are based on the duration of time it takes to obtain the certification, the difficulty to obtain the certification, and/or the desirability of the certification as related to the business needs of the assignment. Desired Qualifications • Relevant industry certifications such as CompTIA Security+, Certified Ethical Hacker (CEH), or Certified Information Systems Security Professional (CISSP)., • Experience with scripting languages such as Python or PowerShell., • Experience with security frameworks such as NIST., • Experience applying data encryption techniques., • Experience with forensic analysis and data recovery., • Experience with security tools and technologies, including SIEM, IDS/IPS, DLP, and endpoint security solutions. Special Working Conditions There is a mandatory minimum in-office expectation, currently two days onsite, in which the District reserves the right to update at any time. The selected candidate will need to reside in the Phoenix area or relocate within six months of hire. This role may involve after-hours work and non-regular business hours. ITS does not sponsor individuals for any type of work visas. May be required to sit for a prolonged period; viewing a computer monitor. How to Apply Applicants are required to submit a resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position., • Indicate whether former or current employment is Full-Time or;, • Part-Time employment (must include number of hours worked), • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position., • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled First Review Monday, August 18, 2025 Applications received after the review date may not be screened. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit ___ jeid-de0585289b21f743847dcb0302c35a4b

Program Analyst Senior (Specially Funded) Job ID: 322334 Location: Rio Salado Community College Full/Part Time: Regular/Temporary: Regular Hiring Salary Range $60,136.00 - $78,176.50/annually, DOE Grade 116 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Funding Information This is a grant funded assignment with a projected end date of 06/30/2026 with renewal based on available funds and the needs of MCCCD. Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-___ We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. ___ We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.___ We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of ___ available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: • Nationwide Medical, Dental, and Vision Coverage, • Paid Time Off: Vacation, Sick Leave, and Personal Time, • 20 Paid Observed Holidays, • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage, • ___, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions, • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b), • Tuition Reimbursement for employees and dependents, • Annual Professional Development Funding, • Flexible Work Schedules Employee Health & Wellness Programs: • District-Wide Wellness Program with Workshops and Webinars, • Monthly Health & Wellness Calendar and Newsletter, • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs, • Employee Assistance Program (EAP), • Sight-On-Site Eye Care Services, • Mobile On-Site Mammography Screenings, • Pre-Retirement Planning Events, • Qualifying Employer for___ (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The Program Analyst Senior reviews student applications, identifies suspicious patterns or anomalies, evaluates extensive student data, and takes appropriate actions to prevent financial losses. Additionally, the position collaborates with cross functional teams to facilitate appropriate action to maintain the College's compliance with Title IV regulations. Essential Functions 60%- Detects and prevents alleged financial aid fraud: Meticulous review of multiple data points, reports, and documents to identify and prevent suspected financial aid fraud. Maintains and manages databases. Analyzes data from various systems and departments to find patterns, flag student accounts, prevent class enrollment or financial aid processing. Prepares related reporting with close attention to detail, ensuring that all data, tasks, processes, and reports are accurate and complete, and assists with potential referrals to the Department of Education and Office of Inspector General. 30% - Serves as subject matter expert: Leads college efforts on student fraud detection and prevention, particularly for financial aid. Engages in ongoing research of industry standards, trends, best practices, compliance and emerging technologies. Maintains professional knowledge by reading publications, attending workshops and conferences, and joining professional organizations. Participates on committees, task forces, councils and/or with other stakeholder groups. Develops and delivers presentations, correspondence and other communication materials. Collaborates on thorough document authentication reviews. 10% - Collaborates for improvements: Collaborates with internal stakeholders and recommends ways to enhance fraud analytics to cross functional teams and college leadership. Performs other duties as assigned. Minimum Qualifications Bachelor's Degree from a regionally accredited institution in education, business or public administration, or directly related field and four years of related program management experience, preferably in an educational setting. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications A. Two (2) or more years of experience in financial fraud investigations, and/or financial fraud data analytics B. Two (2) or more years of experience in database management C. Two (2) or more years of experience in advanced research skills and drafting reports D. Two (2) or more years of experience in leading and facilitating meetings and presentations E. Two (2) or more years of experience working with confidential records and sensitive information F. Two (2) or more years of experience collaborating with teams G. One (1) year of relevant full-time MCCCD experience during the previous two (2) years Special Working Conditions May require prolonged periods of viewing a computer screen. May require some evenings and/or weekends. Requires five days in the office Monday-Friday 8 am-5 pm How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position., • Indicate whether former or current employment is Full-Time or;, • Part-Time employment (must include number of hours worked), • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position., • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled First Review February 17, 2026 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, ___, 480-517-8196. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit ___ jeid-e028e53db73a464f89d44a6112fc9bcb

Student Services Analyst - Retention Coach (Multiple Positions) Job ID: 322349 Location: Mesa Community College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $52,525.00 - $68,282.00/annually, DOE Grade 114 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am - 6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-___ We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. ___ We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.___ We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Mesa Community College (MCC), is nationally recognized for its excellence in university transfer, career and technical programs, civic engagement, and innovative education. Serving more than 25,500 students annually, MCC offers a range of degree and certificate programs across its two campuses and additional locations. MCC students contribute more than 8,500 hours of community service annually. MCC serves as a key resource for education, workforce development, and lifelong learning. The college enhances student success through Guided Pathways with Integrated Support Services. A Hispanic Serving Institution, nearly 50% of MCC students are first-generation college attendees, and it boasts the largest Indigenous student population among Maricopa County Community College District (MCCCD) colleges, supporting students from 22 Arizona tribes and additional out-of-state tribes. Our award-winning faculty are committed to helping students achieve their goals through high-quality education, training and undergraduate research opportunities. Located in the East Valley of Phoenix, Arizona, MCC is one of 10 MCCCD colleges. Learn more at ___. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of ___ available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: • Nationwide Medical, Dental, and Vision Coverage, • Paid Time Off: Vacation, Sick Leave, and Personal Time, • 20 Paid Observed Holidays, • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage, • ___, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions, • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b), • Tuition Reimbursement for employees and dependents, • Annual Professional Development Funding, • District-Wide Wellness Program with Workshops and Webinars, • Monthly Health & Wellness Calendar and Newsletter, • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs, • Employee Assistance Program (EAP), • Sight-On-Site Eye Care Services, • Mobile On-Site Mammography Screenings, • Pre-Retirement Planning Events, • Qualifying Employer for___ (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary Retention Coach (Inaugural Position) Mesa Community College invites applications for an inaugural Retention Coach position-an exciting opportunity to help design, launch, deliver, and scale a comprehensive first-year program and new student orientation program with a focus on persistence, academic momentum, and timely completion. The Retention Coach will help build the retention program from the ground up-developing outreach strategies, coaching practices, tracking systems, and partnerships-while working directly with students to address academic, personal, and institutional barriers to success. This role is ideal for a student-centered professional who is energized by creating new systems, shaping practice, and directly impacting student success. As an inaugural member of the retention coaching team, the Retention Coach will play a critical role in establishing consistent, equitable, and proactive support structures for new, first-year, at-risk, adult, and returning students. Position Overview The Retention Coach provides proactive, first-year case-management-based coaching aligned to Guided Pathways and First-Year Experience frameworks, supporting students from entry through successful transition into their academic pathways. This position contributes directly to the design, implementation, and continuous improvement of first-year retention strategies and new student orientation programming. The Retention Coach works collaboratively with advising, enrollment services, faculty, financial aid, tutoring, and student support programs to ensure a coordinated, student-centered experience that removes barriers and promotes early academic momentum. Key Responsibilities Program Development & Team-Based Support (All Coaches) • Serve as an inaugural contributor to the development and launch of the college's first-year success program and new student orientation model, retention coaching program, including shared goals, workflows, communication protocols, and success metrics., • Participate in building and refining case management, outreach, and documentation practices to ensure consistent, high-quality student support., • Collaborate as part of a coordinated coaching team to deliver proactive, equity-centered retention and completion support., • Use data, early alert systems, and faculty/staff referrals to identify students in need of intervention and coordinate timely support., • Track student engagement, progress, and outcomes to inform continuous improvement and program scaling., • Partner with faculty, advisors, tutoring, and student support services to provide integrated, wraparound support., • Identify and address academic, personal, financial, and basic-needs barriers through equity-minded, student-centered practices., • Support critical first-year milestones, including onboarding, course registration, early alerts, and re-enrollment., • Collaborate across academic and student affairs to ensure pathway-aligned, seamless support., • Utilize student success systems, early alert tools, and data to prioritize outreach and inform interventions., • Use disaggregated data to identify equity gaps in course success and persistence and adjust coaching strategies accordingly., • Participate in ongoing professional development related to coaching, equity-minded practices, and subject-specific pedagogy., • Contribute to assessment, reporting, and refinement of the retention coaching model as it scales., • Provide holistic, proactive coaching (including maintaining regular outreach and follow-up) to an assigned first-year student caseload, addressing study strategies, time management, motivation, and help-seeking behaviors to improve student persistence and completion., • Identify non-academic barriers (e.g., basic needs, technology access, work-life balance) and proactively connect students to appropriate resources to create solutions for at-risk students and those facing academic, personal and social difficulties and offer guidance and support in navigating dynamic, fast-paced learning environments., • Support students in navigating college processes, policies, and resources that impact persistence and completion., • Develop and implement effective personalized academic success plans tailored to student unique goals, strengths, and challenges., • Develop and maintain meaningful relationships with students, fostering a sense of belonging and accountability for their educational journey., • Implement and continually develop effective best practices and retention strategies to retain students, specifically first-year and other students., • Communicate regularly with students and conduct regular check-ins with at-risk or struggling students., • Conduct timely outreach to at-risk students and help them create action plans for improvement., • Communicate accurate and timely information and feedback to students., • Support, guide and empower students through their first year to build the formation for continued success and development of skills necessary to be advocates for themselves., • Embed learning opportunities to develop student self-advocacy skills and foster autonomy., • Contribute toward creating a positive and respectful workplace., • Support students and counsel them to better understand their MCC experience., • Provide targeted coaching and academic support focused on math persistence and course success, particularly in developmental, gateway, and high-enrollment math courses., • Collaborate with math faculty, tutoring centers, and learning labs to align coaching with course expectations and supports., • Partner with faculty across programs to reinforce effective strategies embedded in coursework., • Provide specialized coaching to support student success in English, writing, and composition courses., • Collaborate with English faculty, writing centers, and tutoring services to reinforce aligned strategies and expectations., • Help define and establish the college's first-year retention and orientation practices, • Directly influence student persistence, engagement, and success via proactive, case-management-based support to first-year, at-risk, adult, or returning students, • Contribute to institutional effectiveness and accreditation expectations related to student support, equity, and continuous improvement, • Be part of a growing, mission-driven team focused on transforming the student experience Join Us Mesa Community College is committed to creating inclusive, equitable learning environments where all students can succeed. We welcome candidates who are excited to build something new, collaborate across departments, and make a meaningful impact on students' educational journeys. Essential Functions All Student Affairs positions require consistent, full on-site attendance and engagement as an essential job function in order to provide in-person student affairs services, including but not limited to: student advising, support services, case management, programming, student walk-in services, daily operational support and collaboration, etc.-which precludes remote or hybrid work options for any Student Affairs role regardless of position classification. 30% Generalist Retention Coaching • Serve as an inaugural contributor to the development, launch, and continuous improvement of the college's first-year success program and new student orientation model, retention coaching program, including shared goals, workflows, communication protocols, and success metrics., • Identify non-academic barriers (e.g., basic needs, technology access, work-life balance) and proactively connect students to appropriate resources to create solutions for at-risk students and those facing academic, personal and social difficulties and offer guidance and support in navigating dynamic, fast-paced learning environments., • Support students in navigating college processes, policies, and resources that impact persistence and completion., • Collaborate as part of a coordinated coaching team to deliver proactive, equity-centered retention and completion support., • Develop and maintain meaningful relationships with students, fostering a sense of belonging and accountability for their educational journey., • Implement and continually develop effective best practices and retention strategies to retain students, specifically first-year and other students., • Embed learning opportunities to develop student self-advocacy skills and foster autonomy., • Contribute toward creating a positive and respectful workplace., • Support students and counsel them to better understand their MCC experience., • Stay current with best practices in student development, and retention strategies (particularly first-year) through professional development opportunities. 30% Early Alert and Student Support • Monitor academic performance and flag early signs of academic distress., • Monitor and respond to the early alert flags for assigned students at risk and implement interventions to promote retention., • Provide outreach to students who miss classes or fall behind., • Collaborate with faculty to receive alerts on first-year at-risk students., • Implement timely interventions to prevent withdrawal or failure., • Collaborate with campus departments to connect students with academic, career, wellness, and social support services to remove barriers to success. 15% Program Coordination • Assist with developing, coordinating and implementing New Student Orientation and other signature events, information sessions, workshops, etc., • Participate in building and refining case management, outreach, and documentation practices to ensure consistent, high-quality student support., • Use data, early alert systems, and faculty/staff referrals to identify students in need of intervention and coordinate timely support., • Track student engagement, progress, and outcomes to inform continuous improvement and program scaling., • Partner with faculty, advisors, tutoring, and student support services to provide integrated, wraparound support., • Support critical first-year milestones, including onboarding, course registration, early alerts, and re-enrollment., • Collaborate across academic and student affairs to ensure pathway-aligned, seamless support., • Utilize student success systems, early alert tools, and data to prioritize outreach and inform interventions., • Use disaggregated data to identify equity gaps in course success and persistence and adjust coaching strategies accordingly., • Participate in ongoing professional development related to coaching, equity-minded practices, and subject-specific pedagogy., • Contribute to assessment, reporting, and refinement of the retention coaching model as it scales., • Maintain accurate, FERPA-compliant documentation and contribute to assessment, reporting, and continuous improvement. 15% Data Tracking, Reporting and Compliance • Ensure compliance and follow, understand, and adhere to federal, state, District Office, and institutional regulations/laws/policies., • Maintain accurate and complete student records as required by accreditation agencies, school policies, and administrative regulations., • Utilize relevant, appropriate, and approved systems to communicate and monitor student interaction and progress., • Monitor and remain abreast of compliance and reporting standards and remain abreast of district, state, and federal regulations. Maintain student confidentiality, including accurate and confidential records., • Maintain accurate records and track student outcomes using assigned technologies., • Use access to sensitive and/or not yet public college-related information only in the performance of the responsibilities of the position and exercise care to prevent unnecessary disclosure to others., • Prepare accurate reports and documentation as required and requested. 5% Leadership • Contribute to and support strategic enrollment planning activities, and in partnership with administration to implement SEM planning., • Collaborate with administration to analyze, interpret and implement processes as they relate to student engagement, retention, persistence, and student success., • Engage in other duties as assigned by administration, supporting initiatives that advance the mission of the office and the division. 5% Other • Serve on various executive boards, college and district committees (including locally, regionally, and nationally) as designated and participate in meetings and conferences., • Responsible for other reasonable related duties as assigned commensurate to the grade level of the position. Minimum Qualifications Bachelor's Degree from a regionally accredited institution and two years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications A Master's degree in higher education administration, counseling, student personnel, or college student affairs leadership or related field from a regionally accredited college or university. B One year of full-time, relevant MCCCD experience within the previous two years. C Direct experience working within a First-Year Experience (FYE) model, including orientation, first-year seminars, success courses, learning communities, or cohort-based programming. D Demonstrated experience delivering and implementing proactive, case-management, success coaching, or intrusive advising for first-year, exploratory, at-risk, adult, or returning students, with a focus on persistence, academic momentum, and completion within a Guided Pathways or structured onboarding framework. E Subject-Specialized Roles: Experience supporting students in mathematics success initiatives, including placement/placement alternatives, corequisite or accelerated pathways, quantitative reasoning, and gateway math completion. OR Experience supporting students in English, reading, or writing success initiatives, including placement/placement alternatives, corequisite models, first-year composition, and academic literacy development. F Experience utilizing early alert systems, CRM platforms, SIS, degree audit tools, student success technologies, MS Office Suite, Google Applications, Zoom, etc. G Experience translating and using quantitative and qualitative information, data dashboards, KPIs, and student success metrics to guide strategy and operational decisions. H Proven ability to collaborate with academic affairs, faculty leadership, enrollment services, institutional research, IT, and student affairs units related to retention, enrollment, completion, or strategic planning. I Proficient in English and a second language. Bilingual (Spanish fluency). Special Working Conditions Work schedule varies during the year: August through mid-May: Monday - Friday, 8 hour days; mid-May through the end of July: Monday - Thursday, 10 hour days May require working evening and weekend hours (example: Saturday coverage during peak weeks) Required to sit for a prolonged period of time; viewing a computer monitor May be required to travel or be assigned to another MCCD location Travel to campus during interview/selection process will be at candidate's own expense MCC does not sponsor individuals for work visas How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position., • Indicate whether former or current employment is Full-Time or;, • Part-Time employment (must include number of hours worked), • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Applicants who are not currently working for any of the MCCCD locations should apply at___. If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at ___ prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 pm Arizona time. Posting Close Date Open until filled First Review February 22nd, 2026 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit ___ jeid-e5b76c1f0fa92043bb8113e93cc83d57

Planning Research Analyst Sr Job ID: 322315 Location: Mesa Community College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $68,850.00 - $89,505.00/annually, DOE Grade 118 Work Schedule Work schedule varies during the year: August through mid-May: Monday - Friday, 8 hour days; mid-May through the end of July: Monday - Thursday, 10 hour days. Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-___ We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. ___ We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.___ We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Mesa Community College (MCC), is nationally recognized for its excellence in university transfer, career and technical programs, civic engagement, and innovative education. Serving more than 25,500 students annually, MCC offers a range of degree and certificate programs across its two campuses and additional locations. MCC students contribute more than 8,500 hours of community service annually. MCC serves as a key resource for education, workforce development, and lifelong learning. The college enhances student success through Guided Pathways with Integrated Support Services. A Hispanic Serving Institution, nearly 50% of MCC students are first-generation college attendees, and it boasts the largest Indigenous student population among Maricopa County Community College District (MCCCD) colleges, supporting students from 22 Arizona tribes and additional out-of-state tribes. Our award-winning faculty are committed to helping students achieve their goals through high-quality education, training and undergraduate research opportunities. Located in the East Valley of Phoenix, Arizona, MCC is one of 10 MCCCD colleges. Learn more at ___. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of ___ available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: • Nationwide Medical, Dental, and Vision Coverage, • Paid Time Off: Vacation, Sick Leave, and Personal Time, • 20 Paid Observed Holidays, • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage, • ___, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions, • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b), • Tuition Reimbursement for employees and dependents, • Annual Professional Development Funding, • District-Wide Wellness Program with Workshops and Webinars, • Monthly Health & Wellness Calendar and Newsletter, • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs, • Employee Assistance Program (EAP), • Sight-On-Site Eye Care Services, • Mobile On-Site Mammography Screenings, • Pre-Retirement Planning Events, • Qualifying Employer for___ (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The Planning and Research Analyst Senior collect, analyzes, interprets, and provides data reports/visualizations of institutional data. As a subject matter expert in institutional data, the role serves as a resource for college stakeholders, supporting clients in understanding and using data for critical decision making. The Senior Analyst leads and/or supports complex projects with college-wide impact such as course evaluations, survey research, program review, and accreditation reporting. The position also assists in managing project tracking systems, develops shared templates and documentation. Essential Functions Data Analytics 50%: Collects, analyzes, interprets, reports and sustains complex enterprise data, and data processes, while creating effective dissemination methods for both internal and external consumption of said data for use in key decision making, strategic planning, and other Institutional Effectiveness purposes. Frequently performs complex, visible, and politically sensitive research and analysis. Leads the design of interactive data views and dashboards to provide data delivery solutions, including assessment and evaluation tools, using Tableau software. Creates complex SQL queries to pull data from multiple relational databases that can be packaged as published data sources for other developers and power users. Identifies and resolves programming or logic errors impacting data quality, models, analyses, and reports. Survey Research and Administration 20%: Designs and conducts survey research aligned with college strategic planning and institutional effectiveness needs. Serves as a subject-matter expert (SME) in survey methods to assist college faculty and staff with survey design and administration. Serve as the Institutional Effectiveness Office SME and lead administrator for course evaluations. Perform highly complex and politically sensitive research and reporting related to student and employee surveys. College institutional effectiveness support 20%: Coordinates institutional effectiveness functions to foster a data-driven culture. Collaborates with faculty, staff and administrators in establishing benchmarks, key performance indicators, score cards, dashboards, and other metrics and performance measures. Acts as data liaison between Institutional Effectiveness and strategic planning groups by attending meetings and responding to data needs (gathering, reporting, administrating surveys, assessing trends and organizational impacts). Implements effective data collection tools in a variety of software. Serves as an SME for institutional data by providing professional level staff support, consultation and assistance to committees, departments and employees which may include performing research, authoring documents, making presentations and providing technical assistance. Develops and delivers workshops and training, all modalities. Researches and implements industry standards, trends, best practices and emerging technologies. Process Improvement and Project Management 10%: Proactively develops innovative process improvements for reporting, process documentation, workflows, and data analysis. Creates, develops, and maintains database documentation and best practices documents. Monitors progress and ensures timely completion of institutional projects, reports, and compliance submissions. Plans, organizes, and manages complex projects with college-wide or district-wide impact. Develops and maintains project tracking systems, scheduling tools, inventory lists, and shared templates to support transparency and accountability. Minimum Qualifications Bachelor's Degree from a regionally accredited institution in data analytics, business statistics, educational studies, business administration or directly related field and four years of professional-level experience in research and analysis that includes responsibility for coordinating projects and programs. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications A. A master's degree in data analytics, data science, statistics, computer science, mathematics, applied mathematics, economics, physics, biostatistics, and/or a related graduate-level data analytics certification. B. Two (2) or more years experience creating complex data analytics products such as visualizations, dashboards, and reports that meet stakeholder needs in Tableau or other similar data visualization software such as PowerBI. C. Two (2) or more years experience conducting data analysis, research and reporting related to improving outcomes in higher education. D. Two (2) or more years experience designing and administering surveys using tools such as Qualtrics. E. Experience using advanced statistical techniques and concepts (i.e., regression, properties of distributions, statistical tests, and proper usage, etc.) to conduct research or develop analytics products. F. Experience extracting, prepping, and analyzing educational data from PeopleSoft SIS and/or Canvas LMS. G. Experience applying project management principles and tools such as agile or lean to complete projects and/or a certification in project management. H. One year of relevant full-time MCCCD experience during the previous two years Special Working Conditions Required to sit for a prolonged period of time; viewing a computer monitor How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position., • Indicate whether former or current employment is Full-Time or;, • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load), • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Applicants who are not currently working for any of the MCCCD locations should apply at ___. If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at ___ prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 pm Arizona time. Posting Close Date Open until filled First Review is February 11th, 2026 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit ___ jeid-7ab71e3b5654ec429ba84f841a3683b2

Student Services Analyst-Embedded Advisor (multiple positions) Job ID: 322358 Location: Mesa Community College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $52,525.00 - $68,282.00/annually, DOE Grade 114 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Some days may be 7:30-4:30 to serve students in high schools; Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-___ We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. ___ We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.___ We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Mesa Community College (MCC), which is celebrating its 60th anniversary during 2025, is nationally recognized for its excellence in university transfer, career and technical programs, civic engagement, and innovative education. Serving more than 25,500 students annually, MCC offers a range of degree and certificate programs across its two campuses and additional locations. MCC students contribute more than 8,500 hours of community service annually. MCC serves as a key resource for education, workforce development, and lifelong learning. The college enhances student success through Guided Pathways with Integrated Support Services. A Hispanic Serving Institution, nearly 50% of MCC students are first-generation college attendees, and it boasts the largest Indigenous student population among Maricopa County Community College District (MCCCD) colleges, supporting students from 22 Arizona tribes and additional out-of-state tribes. Our award-winning faculty are committed to helping students achieve their goals through high-quality education, training and undergraduate research opportunities. Located in the East Valley of Phoenix, Arizona, MCC is one of 10 MCCCD colleges. Learn more at ___. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of ___ available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: • Nationwide Medical, Dental, and Vision Coverage, • Paid Time Off: Vacation, Sick Leave, and Personal Time, • 20 Paid Observed Holidays, • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage, • ___, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions, • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b), • Tuition Reimbursement for employees and dependents, • Annual Professional Development Funding, • District-Wide Wellness Program with Workshops and Webinars, • Monthly Health & Wellness Calendar and Newsletter, • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs, • Employee Assistance Program (EAP), • Sight-On-Site Eye Care Services, • Mobile On-Site Mammography Screenings, • Pre-Retirement Planning Events, • Qualifying Employer for___ (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The Embedded Advisor serves as a trusted guide, advocate, and brand ambassador for Mesa Community College (MCC), working both within partner high schools and on the MCC campus to strengthen the college-going pipeline. This dynamic, student-centered role is designed to support seamless transitions from high school to college by recruiting, advising, onboarding, and supporting students through early college and postsecondary pathways with goals to increase early college engagement, postsecondary enrollment, and milestone completion leading to student success. Embedded within Mesa Public Schools and other partner districts, the advisor builds meaningful relationships with students, families, counselors, and educators while maintaining a strong presence on the college campus to support enrollment, engagement, and student success goals. The Embedded Advisor recruits students into early college opportunities, including Dual Enrollment, Achieving a College Education (ACE), and Hoop of Learning (HOL), and supports students throughout their entire early college journey, from initial outreach and onboarding through successful participation and completion of program milestones with the goal of increasing early college participation and student success. In addition, the Embedded Advisor actively recruits students into postsecondary programs at MCC and serves as a one-stop support resource, guiding them through admissions, applications, FAFSA completion, orientation, registration, academic planning, and first-term enrollment. By providing high-touch, personalized support, the advisor ensures students are prepared, confident, and connected as they begin their college experience. As a visible ambassador for MCC, the Embedded Advisor leads outreach and recruitment initiatives, represents the college at events and in the community, hosts campus tours, workshops, and programming, and engages students and families through phone calls, text messaging, and in-person, virtual, and digital platforms. The advisor collaborates closely with high school partners, campus departments, and community organizations to expand access, promote opportunity, and drive enrollment growth. The Embedded Advisor leverages technology, CRM systems, and student information platforms to track outreach, monitor student progress, showcase impact, and support institutional recruitment and retention goals. This role blends advising, recruitment, relationship-building, and case management to create a holistic, student-focused experience from high school through college success. Work Schedule During the academic year, the Embedded Advisor will split time between assigned high schools (approximately 60 percent) and the Mesa Community College campus (approximately 40 percent). During summer and academic breaks, the position will be fully based on the MCC campus to support student services and enrollment operations. Essential Functions 35% Early College Advising, Support, and Case Management • Recruit, advise, and support students participating in Dual Enrollment, achieving a College Education (ACE), and Hoop of Learning (HOL) programs to increase enrollment and student success., • Provide comprehensive, end-to-end support for students and families throughout the early college journey, from initial outreach and onboarding through program completion in any modality, including in-person, virtually, or via the phone., • Serve as a consistent point of contact, practicing accessibility and providing outreach for early college students and families., • Support students with course selection and milestone completion., • Monitor academic progress, engagement, and persistence, and provide timely interventions as needed., • Maintain accurate documentation of student interactions and progress using institutional systems., • Conduct outreach, individual advising sessions, group workshops, and develop and deliver classroom presentations and programming., • Communicate clear, accurate, and timely information related to early college participation., • Provide programming, workshops, tours, and experiences to assist with recruitment, on-boarding, and successful participation in early college programs. 30% Postsecondary Recruitment and Student Onboarding • Recruit high school students into postsecondary programs at Mesa Community College to increase new student enrollment., • Guide students through admissions, applications, FAFSA completion, orientation, class registration, and the milestones required for successful first-term enrollment to increase new student success via any modality including in person, virtually, or via the phone.., • Provide targeted onboarding support through accessibility and outreach to ensure students are prepared for successful postsecondary entry., • Assist students via any modality with understanding degree options, academic pathways, and institutional requirements., • Provide programming, workshops, tours, and experiences to assist with recruitment, on-boarding, and successful first term enrollment., • Track onboarding milestones and follow up with students to ensure timely completion., • Collaborate with campus departments to coordinate enrollment and transition support., • Conduct outreach, individual advising sessions, group workshops, and develop and deliver classroom presentations and programming. 20% Outreach, Partnership Development, and Community Engagement • Serve as a visible brand ambassador for Mesa Community College in high schools and the community., • Build and sustain strong relationships with students, families, educators, counselors, and administrators., • Represent MCC at school visits, community events, recruitment fairs, and informational sessions in order to grow the admissions pipeline and increase early college and post-secondary enrollment., • Plan and host campus tours, workshops, and programming., • Collaborate with high schools, community organizations and partner districts to expand access and awareness., • Engage students and families through in-person, virtual, phone, and digital communication platforms to provide a high level of customer service., • Support institutional efforts to strengthen and grow the college-going pipeline. 10% Data Management, Technology Utilization, and Performance Tracking • Utilize CRM systems, student information systems, and outreach platforms to document engagement and outcomes., • Track recruitment, enrollment, and persistence data to support program goals., • Monitor caseloads, outreach activities, and student progress., • Prepare reports and summaries to demonstrate impact and progress toward targets., • Maintain accurate, confidential student records in compliance with institutional policies and FERPA. 5% Professional Collaboration and Other Duties • Collaborate with supervisors and colleagues to support program planning and continuous improvement., • Participate in meetings, training, and professional development activities., • Maintain up-to-date knowledge of college resources, scholarships, and community services, • Support campus and district initiatives related to early college and enrollment services., • Perform other related duties as assigned in support of MCC's mission and student success. Minimum Qualifications Bachelor's Degree from a regionally accredited institution and two years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications A. Bachelor's Degree or higher from an accredited college or university B. Experience providing support or guidance to students, clients, or customers through complex processes or systems to achieve defined outcomes. C. Experience in recruitment, outreach, or sales roles with a record of achieving measurable results. D. Ability to develop and deliver materials, presentations, programming or support structure that support recruitment, engagement, retention, and successful outcomes for students, clients, or customers. E. Experience establishing and sustaining partnerships that increase access, engagement, or participation. F. Bilingual proficiency in English and Spanish preferred. G. Ability to use technology to perform job duties, organize work, and track progress against goals. H. One year of relevant full-time MCCCD experience during the previous two years. Special Working Conditions Work schedule varies during the year: August through mid-May: Monday - Friday, 8 hour days; mid-May through the end of July: Monday - Thursday, 10 hour days May require working evening and weekend hours (example: Saturday coverage during peak weeks) Required to sit for a prolonged period of time; viewing a computer monitor May be required to travel or be assigned to another MCCD location Travel to campus during interview/selection process will be at candidate's own expense MCC does not sponsor individuals for work visas How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position., • Indicate whether former or current employment is Full-Time or;, • Part-Time employment (must include number of hours worked), • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Applicants who are not currently working for any of the MCCCD locations should apply at___. If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at ___ prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 pm Arizona time. Posting Close Date Open until filled First Review: 2/20/2026 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit ___ jeid-c5eeda8e4effa748a83e66dc9f4cc364

Student Services Analyst (Short Term) Job ID: 322373 Location: Rio Salado Community College Full/Part Time: Regular/Temporary: Regular Hiring Salary Range $52,525.00 - $68,282.00/annually, DOE Grade 114 Work Schedule Monday - Thursday, 10am - 7pm; Fridays, 8am - 5pm; some evenings and Saturdays may be required Funding Information This is a grant funded assignment with a projected end date of 06-30-2026 with renewal based on available funds and the needs of MCCCD. Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-___ We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. ___ We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.___ We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of ___ available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: • Nationwide Medical, Dental, and Vision Coverage, • Paid Time Off: Vacation, Sick Leave, and Personal Time, • 20 Paid Observed Holidays, • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage, • ___, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions, • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b), • Tuition Reimbursement for employees and dependents, • Annual Professional Development Funding, • Flexible Work Schedules Employee Health & Wellness Programs: • District-Wide Wellness Program with Workshops and Webinars, • Monthly Health & Wellness Calendar and Newsletter, • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs, • Employee Assistance Program (EAP), • Sight-On-Site Eye Care Services, • Mobile On-Site Mammography Screenings, • Pre-Retirement Planning Events, • Qualifying Employer for___ (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The Rio Salado College Testing Department encompasses multiple locations throughout Maricopa County and offers a wide range of assessments to students and community members. The Student Service Analyst is part of the management team that supervises staff and supports Testing Services by providing operational planning, recommendations for program enhancements, problem resolution, technical assistance and coordination in projects and activities for the day-to-day operation of the Testing Department. Essential Functions 35% - Provides leadership and oversight of the Testing Department's daily operations, including direct supervision and management of part-time testing technicians at all Testing Center locations. Responsible for part-time staff recruitment, hiring, onboarding, coaching, performance management, and training, as well as overseeing time and labor functions such as scheduling, timekeeping, attendance, and leave coordination. Serves as the manager on duty for evening hours and supports the management team in ensuring department activities and services run smoothly during all hours of operation. Acts as a primary point of contact to support staff, answer questions, and provide guidance across multiple locations. 30% - Develops, manages, and oversees staff schedules for all Testing Center locations and virtual services to ensure appropriate coverage during all hours of operation. Monitors staffing levels and testing demand and proactively addresses coverage gaps. Collaborates with team members to ensure sufficient staffing and provides coverage at Testing Center locations as needed to support continuous, smooth operations, minimizing any service disruptions. Conducts site visits to build positive relationships with staff and the community at each location, observe operations, identify improvement opportunities, and ensure alignment with departmental goals, policies, and service standards. 25% - Administers a variety of exams while providing front-line customer service, technical support, and resolution of escalated issues for staff, students, and test candidates. Serves as a subject-matter expert on testing policies and procedures and academic integrity; supports staff in implementing best practices for test administration. Communicates updates to staff, Faculty, and other stakeholders. Ensures Testing Department compliance with contractual, regulatory, and partner requirements; collaborates with vendors and departments to support Testing Services and test candidate needs. 10% - Coordinates and facilitates Testing Department meetings, presentations, and training activities. Initiates correspondence to ensure department communication platforms, websites, phones, and other systems reflect accurate information, including closures. Leads or supports special projects. Other duties as assigned. Minimum Qualifications Bachelor's Degree from a regionally accredited institution and two years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications A. Experience hiring and leading or supervising staff B. Experience working in an academic Testing environment with knowledge of software and programs specific to academic Testing C. Experience with staff scheduling, staffing-related planning, or coordinating staffing D. Experience resolving complex or escalated issues in a customer service or student services environment E. Experience collaborating or building relationships with faculty, cross-departmental colleagues, or external partners F. Experience developing and delivering presentations or facilitating meetings and training G. One (1) year of relevant full-time MCCCD experience during the previous two (2) years Special Working Conditions This is an in-person position at the Rio Salado College Tempe Testing Center located at 2323 W. 14th Street Tempe, AZ 85281. Travel to other Testing Center locations may be required for training and coverage purposes. Occasional Saturdays and evenings required. May require prolonged periods of viewing a computer screen. May be required to lift or carry up to #25lbs Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving: OR (If moving from out of state) Possession of a valid State Class D Driver's License is required; employee must meet district minimum standards regarding driving: How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position., • Indicate whether former or current employment is Full-Time or;, • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load), • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position., • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Posting Close Date Open until filled First Review Tuesday, February 24, 2026 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, ___, 480/517-8196. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit ___ jeid-f1d9dcf2c381ae41b0ce3d941f0057d6

Student Srvcs Analyst-Navigator of Enrollment-(Mulitple Positions) Job ID: 322380 Location: Mesa Community College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $52,525.00 - $68,282.00/annually, DOE Grade 114 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-___ We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. ___ We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.___ We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Mesa Community College (MCC) is nationally recognized for its excellence in university transfer, career and technical programs, civic engagement, and innovative education. Serving more than 25,500 students annually, MCC offers a range of degree and certificate programs across its two campuses and additional locations. MCC students contribute more than 8,500 hours of community service annually. MCC serves as a key resource for education, workforce development, and lifelong learning. The college enhances student success through Guided Pathways with Integrated Support Services. A Hispanic Serving Institution, nearly 50% of MCC students are first-generation college attendees, and it boasts the largest Indigenous student population among Maricopa County Community College District (MCCCD) colleges, supporting students from 22 Arizona tribes and additional out-of-state tribes. Our award-winning faculty are committed to helping students achieve their goals through high-quality education, training, and undergraduate research opportunities. Located in the East Valley of Phoenix, Arizona, MCC is one of 10 colleges in MCCCD. Learn more at ___. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of ___ available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: • Nationwide Medical, Dental, and Vision Coverage, • Paid Time Off: Vacation, Sick Leave, and Personal Time, • 20 Paid Observed Holidays, • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage, • ___, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions, • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b), • Tuition Reimbursement for employees and dependents, • Annual Professional Development Funding, • District-Wide Wellness Program with Workshops and Webinars, • Monthly Health & Wellness Calendar and Newsletter, • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs, • Employee Assistance Program (EAP), • Sight-On-Site Eye Care Services, • Mobile On-Site Mammography Screenings, • Pre-Retirement Planning Events, • Qualifying Employer for___ (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary Mesa Community College is seeking a College Enrollment Navigator to serve as a welcoming first point of connection for students. This position represents the college in a positive, student-centered manner to grow the admissions pipeline and support college enrollment. The College Enrollment Navigator provides a high level of customer services and supports incoming and returning students through the onboarding process, including enrollment, and serves as a primary point of contact, guiding students step-by-step through key requirements and milestones. The role provides high-quality in-person and virtual assistance through walk-in services, phone, email, text, and web-based platforms, tours, and programming. The Navigator delivers accurate, timely information throughout the enrollment cycle, including admissions, financial aid, institutional resources, advisor readiness, and registration procedures. Using a case management approach to the admissions pipeline, the position coordinates onboarding activities, tracks student progress through key milestones, and ensures continuity of support until students are fully prepared for a successful first term at MCC. This role focuses on growing and strengthening the admissions and enrollment pipeline by ensuring timely completion of critical milestones for a successful first term. Responsibilities include proactive outreach, assisting walk-in students, reviewing and verifying documentation, supporting funding processes, and facilitating college-going readiness and course registration and improving outcomes and applicant conversion rates. As a trusted guide for students and families, the Navigator provides high-level customer service and serves as a centralized resource that requires strong partnerships with departments across the college. The Navigator utilizes Customer Relationship Management systems, Student Information Systems, and related technologies to document activities, monitor progress against goals, and manage student caseloads. The role also participates in college and district-wide events and initiatives that contribute to student success, retention, and community engagement. Essential Functions 35% Program Coordination: • Outreach and Student Case Management, • Maintain a caseload of incoming students and maintain accurate notes related to student contacts., • Initiate communication and maintain student engagement with newly admitted students throughout the enrollment process., • Provide ongoing support and monitor progress to student from application through registration; this can be performed in person, virtually, or via the phone., • Implement proactive, personalized outreach strategies that increase application-to-enrollment conversion and strengthen early student engagement., • Maintain consistent case management practices that support timely registration and encourage completion of first-term credit milestones., • Enrollment Support and Collaboration, • Guide students through initiating payment options (i.e., financial aid (FAFSA), scholarships, payment plan, etc.), • Serve as a liaison and coordinate with admissions, financial aid, advising, and other college departments to resolve issues and ensure a smooth enrollment experience and minimize delays in course registration., • Maintain up-to-date knowledge of college resources, scholarships, and community services., • Program Planning and Evaluation, • Assist in developing, implementing, and evaluating enrollment support programs and services., • Provide reports and recommendations for improving processes and student success outcomes., • Collect and analyze data related to student engagement, conversion rates, and barriers to enrollment., • Prepare accurate reports and documentation as required and requested., • Develop Enrollment Strategies, • Serve as a single Point-of-Contact via any modality for new students and manage/resolve all admission-related matters to ensure course registration-readiness., • Complete ID Authentication, • Address 1st-level domicile and residency matters., • Monitor applicant progress throughout the enrollment process, responding to all questions/inquiries, and providing information about Mesa Community College career and educational pathways and the enrollment process., • Design and execute communication plans that keep students informed at every stage of the enrollment process (e.g., application, registration, financial aid)., • Use email, SMS, social media, and phone calls to engage with students and provide timely reminders and updates., • Develop targeted communications for specific student groups (e.g., first-year, transfer, re-entry students)., • Unofficial transfer credit evaluation and complete program plan changes as necessary., • Deliver Student Support Services, • Identify at-risk students during enrollment and provide additional support or referrals to academic or personal resources and support in navigating dynamic, fast-paced learning environments., • Ensure students register for the New Student Orientation session., • Implement resources that help students transition successfully into college life, such as workshops or peer mentoring., • Collaborate with college colleagues to remediate barriers to student enrollment., • Embed learning opportunities to develop student self-advocacy skills and foster autonomy., • Engaging in Continuous Improvement, • Collect and evaluate feedback from students, faculty, and staff to refine program implementation., • Apply industry best practices and emerging trends in higher education enrollment and, • retention strategies to improve programs., • Experiment with new approaches (such as digital engagement tools, personalized outreach,, • Ensure compliance and follow, understand, and adhere to federal, state, District Office, and institutional regulations/laws/policies., • Maintain accurate and complete student records as required by accreditation agencies, school policies, and administrative regulations. Utilize relevant, appropriate, and approved systems to communicate and monitor student interaction and progress., • Monitor the compliance and reporting standards and remain abreast of district, state, and federal regulations. Maintain student confidentiality, including accurate and confidential records., • Data analysis related specifically to student access, early intervention, retention, and persistence that promote student success across the student life-cycle., • Monitor metrics, policies, and procedures for process efficiency and effectiveness to establish and achieve objectives in new student onboarding for course enrollment-readiness., • Monitor practices and procedures to identify institutional barriers to inform program improvement., • Collaborate with administration and staff to analyze, interpret, and implement processes as they relate to student access, academic advising, student success, etc., • Communicate effectively, focus on people, initiate positive change, value differences, and foster collaboration. Inspires others to achieve college, unit, and individual success., • Challenge processes and is willing to break from the status quo to improve individual and unit performance. Demonstrate self-awareness, self-control, motivation, empathy, social skills, and group work skills., • Is known as trustworthy, understanding, and helpful. Considerate. Works well on committees., • Acts with integrity. Make the right decision even when that may not be the most popular decision., • Poised. Coachable. Respects authority and the rights of others. Fair., • Identifies/addresses problem areas before they escalate into crises. Solves problems courageously and creatively, plans effectively, and carries out those plans. Improves individual and unit performance. Productive, demonstrating a strong work ethic and sense of ambition. Make good use of resources. Accountable., • Ability to act in the absence of the College Enrollment Navigator Coordinator, and assist the coordinator with projects and program quality improvements., • Exhibits flexibility in responding to departmental needs, including the ability to support off-campus initiatives and work non-traditional hours., • Serve on various executive boards, college and district committees (including locally, regionally, and nationally) as designated and participate in meetings and conferences. Minimum Qualifications Bachelor's Degree from a regionally accredited institution and two years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications A. Bachelor's Degree or higher from an accredited college or university B. Experience providing support or guidance to students, clients, or customers through complex processes or systems to achieve defined outcomes C. Experience in student, client, or customer support, customer service, or outreach roles, with a demonstrated record of achieving measurable results D. Ability to develop and deliver materials, presentations, programming or support structures that support engagement, retention, or successful outcomes for students, clients, or customers E. Experience establishing and sustaining partnerships that improve outcomes, access, engagement, or participation. F. Bilingual proficiency in English and Spanish preferred G. Ability to use technology to perform job duties, organize work, and track progress against goals. H. One year of relevant full-time MCCCD experience during the previous two years Special Working Conditions • Work schedule varies during the year: August through mid-May: Monday - Friday, 8 hour days; mid-May through the end of July: Monday - Thursday, 10 hour days, • May require working evening and weekend hours (example: Saturday coverage during peak weeks), • Required to sit for a prolonged period of time; viewing a computer monitor, • May be required to travel or be assigned to another MCCD location, • Travel to campus during interview/selection process will be at candidate's own expense, • MCC does not sponsor individuals for work visas How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position., • Indicate whether former or current employment is Full-Time or;, • Part-Time employment (must include number of hours worked), • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Applicants who are not currently working for any of the MCCCD locations should apply at___. If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at ___ prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 pm. Posting Close Date Open until filled First Review: 02/27/2026 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit ___ jeid-dabf7352f019ce4e9d5eeae007bcb075

Job Description Position Overview We are seeking an experienced Senior Business Analyst / Specialist to partner with finance and operations teams to ensure Epicor is used effectively, consistently, and in alignment with Epicor best practices. This role serves as a key liaison between business users and technical teams, supporting Epicor throughout its entire lifecycle — from process design and training to optimization, upgrades, and cloud migrations. The ideal candidate deeply understands manufacturing operations, Epicor financials, advanced Epicor modules, and tools that integrate with Epicor to complement the business, enhancing productivity. You’ll translate business needs into well-designed Epicor solutions while maintaining strong security controls and data integrity. Key Responsibilities • Serve as the Epicor application and process SME, partnering directly with end users across finance, supply chain, manufacturing, procurement, order management, and logistics, • Analyze, standardize, and improve business processes using Epicor best practices, asking insightful questions to identify root causes and drive efficiency, • Own Epicor support across its full application lifecycle, from implementation and optimization through upgrades, cloud migrations, and steady-state production support, • Ensure business processes are documented and maintained, • Identify opportunities to optimize Epicor usage through process redesign, automation, and adoption of new Epicor capabilities, • Design, create, and maintain BAQs, Dashboards, BPMs, and Data Directives, leveraging a strong understanding of Epicor tables, schemas, and relationships, • Work closely with developers on customizations, extensions, and interfaces, • Develop and maintain process documentation, test scripts, and training materials, • Perform end-to-end testing, including unit, integration, and regression testing, • Deliver user training and provide ongoing change management support, • Ensure Epicor security roles, permissions, and access controls are properly designed and enforced, • Aid in Epicor upgrades, on-premises to cloud migration and non-Epicor to Epicor migrations, • 5+ (or 7+) years of experience as a Business Analyst or similar specializing in Epicor ERP, • Strong understanding of the Manufacturing business, • In-Depth knowledge of the entire Epicor lifecycle, finance, supply chain, forecasting, demand planning, MRP/MPS, AP Automation, Scheduling, Quality control, order fulfillment, purchasing, inventory control., • Experience with tools that integrate with Epicor complementing and improving business productivity, • Excellent analytical, communication, and problem-solving skills, • Experience supporting project activities, including coordination, tracking progress, and communicating with stakeholders, • Strong SQL and BAQ development, • Strong understanding of Epicor table structures, relationships, and architecture, • Hands-on experience with dashboard creation, BPMs and Data Directives, • Experience with working in multi-company or multi-site Epicor environments, • Willingness and ability to travel up to 50%, based on project phase and business needs Preferred / Nice-to-Have • Epicor SSRS report development experience, • Experience with Epicor upgrades and version transitions, • Experience with leveraging AI-powered tools and technologies to improve development efficiency, • Knowledge of Data Warehousing techniques, preferably Microsoft, such as ETL and Power BI tools

HRIS Business Analyst Job ID: 322456 Location: District Support Services Cntr Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $68,850.00 - $89,505.00/annually, DOE Grade 118 Work Schedule Monday - Friday, 8 am - 5 pm Summer Hours: Monday - Thursday, 7 am- 6 pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-___ We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. ___ We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.___ We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of ___ available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: • Nationwide Medical, Dental, and Vision Coverage, • Paid Time Off: Vacation, Sick Leave, and Personal Time, • 20 Paid Observed Holidays, • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage, • ___, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions, • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b), • Tuition Reimbursement for employees and dependents, • Annual Professional Development Funding, • Flexible Work Schedules Employee Health & Wellness Programs: • District-Wide Wellness Program with Workshops and Webinars, • Monthly Health & Wellness Calendar and Newsletter, • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs, • Employee Assistance Program (EAP), • Sight-On-Site Eye Care Services, • Mobile On-Site Mammography Screenings, • Pre-Retirement Planning Events, • Qualifying Employer for___ (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary The HRIS Business Analyst is a highly proficient, high-performing contributor responsible for collecting, organizing, analyzing, and interpreting data within the Human Resources technology environment. This role supports the full HRIS platform and plays a critical part in ensuring data integrity, system functionality, and alignment between business operations and technology solutions. The ideal candidate should possess strong knowledge of Oracle PeopleSoft HCM, with demonstrated proficiency in data analysis and advanced PeopleSoft Query development, including designing, building, troubleshooting, and optimizing complex queries using effective logic, multiple table joins, expressions, prompts, subqueries, and aggregate functions to support operational reporting, compliance, and decision-making needs. Experience supporting or working with Cornerstone Learning Management System (LMS) or similar cloud-based learning platforms is highly desirable, as this position translates business objectives and user needs into clear technical requirements and effectively communicates technical concepts to non-technical stakeholders. The HRIS Business Analyst collaborates closely with HR functional teams, IT partners, and external vendors to support system enhancements, automated integrations, upgrades, and process improvements. This role requires attention to detail and a strong commitment to maintaining the integrity and accuracy of HR data, both within on-premise systems and across third-party vendor integrations. The position requires experience across the full project lifecycle, including requirements gathering, system configuration, testing (SIT/UAT), deployment, and user training. The successful candidate demonstrates professionalism, sound judgment, and strict confidentiality when handling sensitive HR information. Essential Functions • 40% - PeopleSoft Query Development & Reporting: Develop and maintain complex PeopleSoft HCM queries and reports to support operational, compliance, and strategic reporting needs., • 25% - Data Analysis & Decision Support: Collect, analyze, and interpret HR data to support business decision-making, operational improvements, and compliance requirements., • 20% - HRIS Functional Support & Business Process Analysis: Partner with HR functional areas to analyze business processes and improve HR technology utilization., • 10% - HR Technology Support, Testing & Implementation: Support the implementation, testing, documenting, and ongoing optimization of HR technologies., • 5% - Other duties as assigned related to HRIS support of the HR space Minimum Qualifications Bachelor's Degree from a regionally accredited institution in human resources, business (any discipline or specialization), information technology (any specialization), public administration, or a related field, and two (2) years of business systems analysis experience, including business process design, business requirements definition, workflow documentation, and acceptance testing. OR An equivalent combination of the conferred degree, education, certification, and directly related full-time work experience as described above, sufficient to successfully perform the essential duties of the job, such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications • Master's degree in computer science, information systems, with 2 years of experience as a Business Systems Analyst., • Strong understanding of Oracle PeopleSoft HCM with strong knowledge of PeopleSoft Query development and expertise in the HR verticals (Benefits, Compensation, Staffing, and Payroll)., • Proficient in translating business objectives and user needs into technical requirements. Can effectively communicate technical concepts to non-technical stakeholders., • Experienced in all aspects of a project life cycle, including requirements gathering, system testing, and user training., • Possess excellent analytical skills with the ability to collect, organize, analyze, and interpret data within the Human Resource technology databases., • Demonstrates professionalism and integrity and maintains confidentiality when handling sensitive HR data, • One year of full-time relevant MCCCD experience during the previous two years Special Working Conditions • May be required to sit for a prolonged period of time, viewing a computer monitor, • Some level of hybrid work may be available at the supervisor's discretion. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. • Clearly illustrate how prior experience, knowledge, and education meet the minimum and desired qualifications for this position., • Indicate whether former or current employment is Full-Time or;, • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours, or load), • Provide employment history in a month/year format (e.g., 09/07 to 10/11), including job title, job duties, for each position held and name of employer for each position., • Three professional references, preferably current and/or former supervisors. If references are not provided in the resume upon application, they will be requested at the time of the interview. Posting Close Date Open until filled First Review will be Thursday, March 26, 2026 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit ___ jeid-f83ac52bce598346b5236737d177bcbb

In JOPP, the demand typically includes roles such as entry-level software programmer, Java full stack developer, Python/Java developer, data analyst, data engineer, data scientist, and machine learning/AI engineer. In other words, SynergisticIT focuses on building candidates across Java / Full Stack

The Payroll Analyst supports accurate payroll billing, tax processing, and compliance across a complex multi-entity environment.This role analyzes payroll data, assists with quarterly and annual tax filings, resolves tax notices and banking issues, and partners with internal teams and external vendo

The Analyst will work closely with Front Office, Operations, Risk, and Compliance teams to improve the definition, consistency, and quality of risk data used in operational or compliance risk reporting and governance processes. Contribute to the execution of data governance and data management proce

The Payroll Analyst supports accurate payroll billing, tax processing, and compliance across a complex multi-entity environment.This role analyzes payroll data, assists with quarterly and annual tax filings, resolves tax notices and banking issues, and partners with internal teams and external vendo

Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management. DataAnnotation is committed to creating high-quality AI.

Java full stack developers, Python/Java developers, data analysts, data engineers, data scientists, and machine learning engineers. Event videos (OCW, JavaOne, Gartner):.

Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management. To succeed in this position, you should have expert-level financial reasoning and formal training in a finance-related discipline. Relevant backgrounds include Financial

DataAnnotation is committed to creating high-quality AI. Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management.

DataAnnotation is committed to creating high-quality AI. Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management.

DataAnnotation is committed to creating high-quality AI. Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management.

DataAnnotation is committed to creating high-quality AI. Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management.

100% Remote (Dallas-based Candidates Preferred) Senior Analyst Opportunity - Leading Project Financing and Budgeting This Jobot Job is hosted by: John Armel Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $115,000 - $125,000 per year A bit about us: We are seeking a highly motivated and experienced Senior Analyst to join our dynamic client in the Data Center industry. This is an exciting opportunity for a professional with solid experience in financial analysis, project costing, and operational finance. The successful candidate will play a critical role in supporting strategic decision-making, optimizing operational efficiency, and driving profitable growth. This role requires a strong acumen in financial analysis, project management, and strategic planning. The candidate must have a minimum of 5 years of experience in a similar role. Why join us? 100% Remote (Dallas-based Candidates Preferred) Senior Analyst Opportunity - Leading Project Financing and Budgeting Job Details Responsibilities: 1. Conducting thorough financial analysis and providing strategic recommendations to senior management., 2. Overseeing project costing and ensuring that all projects are delivered on time and within budget., 3. Developing and implementing financial models to support strategic initiatives and business decisions., 4. Collaborating with cross-functional teams to optimize operational efficiency and profitability., 5. Providing financial insights and recommendations to support business growth and profitability., 6. Conducting risk assessments and providing recommendations to mitigate financial risks., 7. Ensuring compliance with financial regulations and standards., 8. Participating in the development and implementation of financial policies and procedures., 9. Keeping abreast of industry trends and developments to support strategic decision-making. Qualifications: 1. A Bachelor's degree in Finance, Accounting, or related field. A Master's degree or equivalent will be an added advantage., 2. A minimum of 5 years of experience in financial analysis, project costing, or operational finance., 3. Professional certifications such as CFA, CPA, or equivalent are required., 4. Previous experience in the Big 4, Private Equity, or Energy industry is highly desirable., 5. Strong knowledge of financial modeling, project costing, and operational finance., 6. Excellent analytical, strategic planning, and problem-solving skills., 7. Strong communication and presentation skills., 8. Ability to work collaboratively with cross-functional teams., 9. Proficiency in financial software and Microsoft Office Suite., 10. High level of integrity and professionalism. This is an exciting opportunity to join a dynamic team in a fast-paced and challenging environment. If you are a highly motivated professional with a passion for financial analysis and strategic decision-making, we would love to hear from you. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

The Financial Analyst supports the FP&A team by assisting with financial reporting, forecasting, and data analysis. Executive Presentations: Assist in compilation of financial data into high-level strategic materials for monthly/quarterly management and Board of Directors meetings and public filings

Investment Operations And Data Analyst. The Investment Analyst is responsible for investment operations, portfolio analytics, and data management in support of ASU Enterprise Partners'/ASU Foundation's endowment and investment portfolios, which currently total about $2 billion. Maintains and updates

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They partner with Credit Risk stakeholders to document data meaning, ownership, and controls; identify data quality issues or risks; and support improvements to data quality and transparency for Credit Risk processes and reporting. Job Summary Credit Risk - Data Governance and Controls Analyst. Exp

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A leading financial institution in Tempe, AZ is seeking a Reporting Shared Services Analyst responsible for timely and accurate preparation of non-financial reports.The ideal candidate will have experience with large datasets and data analysis tools, alongside a degree in accounting or finance.This

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A leading financial institution in Tempe seeks an Operational & Compliance Data Analyst. This role emphasizes business partnership and data clarity to enhance risk data quality. The analyst will work across various teams to improve risk data governance and management processes.

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A leading financial institution in Tempe, AZ is seeking a Credit Risk Data Governance & Controls Analyst to enhance the quality and accessibility of risk data. Responsibilities include documenting data definitions, supporting data quality, and engaging with stakeholders.