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Part Time Branch Ambassador - New Jersey Market The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed. Our Branch team exists to enhance the financial lives of people in the communities we serve. We’re not just looking to fill open positions—we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience. Here’s what we’re looking for in you: • You’re friendly and engaging and can connect with customers. Yep, you’re a people person—whether you’re helping folks with technology challenges, having casual conversation, or simply showing off some of the cool services and products we offer., • You will be able to reduce customer financial anxiety by helping to determine both personal and business financial needs. You’ll get to pull in experts that can help guide your customers to their financial destination., • You’re aware of the importance of being compliant when working at a bank. You’ll ensure all, audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations., • You’ll support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs., • The overall retail customer experience is improved with fewer handoffs; every Ambassador is equally “the expert”., • You’re naturally curious and like to learn. We’ll teach you what Capital One has to offer our customers in products, services and experiences to help guide them in the right direction toward their financial goals., • You’re digitally savvy. You’ll showcase what’s possible in our physical space and how to easily navigate our mobile and online experience, using the branch’s laptops and iPads. Take an active role in educating customers on other banking channels as well as other products and services., • Are you a team player? If so, you will have the opportunity to work with an energized team of banking professionals and help inspire your teammates as they inspire you., • You’ll research and answer customer inquiries with the intent of enhancing customer retention and engagement by leverage various tools and channels to recommend appropriate solutions., • You’ll be able to travel between branches in assigned local area and support the market that you are assigned. If you’re nodding along and like what you’re reading, let’s talk. Basic Qualifications: • High School Diploma, GED, or Equivalent Certification, • At least 1 year of Retail, Sales or Customer Service experience, • At least 6 months of cash handling experience Preferred Qualifications: • Associate’s degree -2+ years of Retail, Sales, or Banking Experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Edison, NJ: $51,542 - $54,600 for Branch Ambassador Elizabeth, NJ: $51,542 - $54,600 for Branch Ambassador Iselin, NJ: $51,542 - $54,600 for Branch Ambassador Livingston, NJ: $51,542 - $54,600 for Branch Ambassador Lodi, NJ: $51,542 - $54,600 for Branch Ambassador Newark, NJ: $51,542 - $54,600 for Branch Ambassador Nutley, NJ: $51,542 - $54,600 for Branch Ambassador Plainfield, NJ: $51,542 - $54,600 for Branch Ambassador Union, NJ: $51,542 - $54,600 for Branch Ambassador West New York, NJ: $51,542 - $54,600 for Branch Ambassador West Paterson, NJ: $51,542 - $54,600 for Branch Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Full Time Branch Ambassador - Manhattan Area The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed. Our Branch team exists to enhance the financial lives of people in the communities we serve. We’re not just looking to fill open positions—we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience. Here’s what we’re looking for in you: • You’re friendly and engaging and can connect with customers. Yep, you’re a people person—whether you’re helping folks with technology challenges, having casual conversation, or simply showing off some of the cool services and products we offer., • You will be able to reduce customer financial anxiety by helping to determine both personal and business financial needs. You’ll get to pull in experts that can help guide your customers to their financial destination., • You’re aware of the importance of being compliant when working at a bank. You’ll ensure all, audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations., • You’ll support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs., • The overall retail customer experience is improved with fewer handoffs; every Ambassador is equally “the expert”., • You’re naturally curious and like to learn. We’ll teach you what Capital One has to offer our customers in products, services and experiences to help guide them in the right direction toward their financial goals., • You’re digitally savvy. You’ll showcase what’s possible in our physical space and how to easily navigate our mobile and online experience, using the branch’s laptops and iPads. Take an active role in educating customers on other banking channels as well as other products and services., • Are you a team player? If so, you will have the opportunity to work with an energized team of banking professionals and help inspire your teammates as they inspire you., • You’ll research and answer customer inquiries with the intent of enhancing customer retention and engagement by leverage various tools and channels to recommend appropriate solutions., • You’ll be able to travel between branches in assigned local area and support the market that you are assigned. If you’re nodding along and like what you’re reading, let’s talk. Basic Qualifications: • High School Diploma, GED, or Equivalent Certification, • At least 1 year of Retail, Sales or Customer Service experience, • At least 6 months of cash handling experience Preferred Qualifications: • Associate’s degree -2+ years of Retail, Sales, or Banking Experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $51,542 - $54,600 for Branch Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Part Time Branch Ambassador - Borough Park The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed. Our Branch team exists to enhance the financial lives of people in the communities we serve. We’re not just looking to fill open positions—we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience. Here’s what we’re looking for in you: • You’re friendly and engaging and can connect with customers. Yep, you’re a people person—whether you’re helping folks with technology challenges, having casual conversation, or simply showing off some of the cool services and products we offer., • You will be able to reduce customer financial anxiety by helping to determine both personal and business financial needs. You’ll get to pull in experts that can help guide your customers to their financial destination., • You’re aware of the importance of being compliant when working at a bank. You’ll ensure all, audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations., • You’ll support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs., • The overall retail customer experience is improved with fewer handoffs; every Ambassador is equally “the expert”., • You’re naturally curious and like to learn. We’ll teach you what Capital One has to offer our customers in products, services and experiences to help guide them in the right direction toward their financial goals., • You’re digitally savvy. You’ll showcase what’s possible in our physical space and how to easily navigate our mobile and online experience, using the branch’s laptops and iPads. Take an active role in educating customers on other banking channels as well as other products and services., • Are you a team player? If so, you will have the opportunity to work with an energized team of banking professionals and help inspire your teammates as they inspire you., • You’ll research and answer customer inquiries with the intent of enhancing customer retention and engagement by leverage various tools and channels to recommend appropriate solutions., • You’ll be able to travel between branches in assigned local area and support the market that you are assigned. If you’re nodding along and like what you’re reading, let’s talk. Basic Qualifications: • High School Diploma, GED, or Equivalent Certification, • At least 1 year of Retail, Sales or Customer Service experience, • At least 6 months of cash handling experience Preferred Qualifications: • Associate’s degree -2+ years of Retail, Sales, or Banking Experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Brooklyn, NY: $51,542 - $54,600 for Branch Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Full Time Branch Ambassador - New Jersey Market The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed. Our Branch team exists to enhance the financial lives of people in the communities we serve. We’re not just looking to fill open positions—we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience. Here’s what we’re looking for in you: • You’re friendly and engaging and can connect with customers. Yep, you’re a people person—whether you’re helping folks with technology challenges, having casual conversation, or simply showing off some of the cool services and products we offer., • You will be able to reduce customer financial anxiety by helping to determine both personal and business financial needs. You’ll get to pull in experts that can help guide your customers to their financial destination., • You’re aware of the importance of being compliant when working at a bank. You’ll ensure all, audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations., • You’ll support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs., • The overall retail customer experience is improved with fewer handoffs; every Ambassador is equally “the expert”., • You’re naturally curious and like to learn. We’ll teach you what Capital One has to offer our customers in products, services and experiences to help guide them in the right direction toward their financial goals., • You’re digitally savvy. You’ll showcase what’s possible in our physical space and how to easily navigate our mobile and online experience, using the branch’s laptops and iPads. Take an active role in educating customers on other banking channels as well as other products and services., • Are you a team player? If so, you will have the opportunity to work with an energized team of banking professionals and help inspire your teammates as they inspire you., • You’ll research and answer customer inquiries with the intent of enhancing customer retention and engagement by leverage various tools and channels to recommend appropriate solutions., • You’ll be able to travel between branches in assigned local area and support the market that you are assigned. If you’re nodding along and like what you’re reading, let’s talk. Basic Qualifications: • High School Diploma, GED, or Equivalent Certification, • At least 1 year of Retail, Sales or Customer Service experience, • At least 6 months of cash handling experience Preferred Qualifications: • Associate’s degree -2+ years of Retail, Sales, or Banking Experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Elizabeth, NJ: $51,542 - $54,600 for Branch Ambassador Jersey City, NJ: $51,542 - $54,600 for Branch Ambassador Livingston, NJ: $51,542 - $54,600 for Branch Ambassador Lodi, NJ: $51,542 - $54,600 for Branch Ambassador Newark, NJ: $51,542 - $54,600 for Branch Ambassador Nutley, NJ: $51,542 - $54,600 for Branch Ambassador Plainfield, NJ: $51,542 - $54,600 for Branch Ambassador Union, NJ: $51,542 - $54,600 for Branch Ambassador West New York, NJ: $51,542 - $54,600 for Branch Ambassador West Paterson, NJ: $51,542 - $54,600 for Branch Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Part Time Branch Ambassador - Manhattan Area The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed. Our Branch team exists to enhance the financial lives of people in the communities we serve. We’re not just looking to fill open positions—we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience. Here’s what we’re looking for in you: • You’re friendly and engaging and can connect with customers. Yep, you’re a people person—whether you’re helping folks with technology challenges, having casual conversation, or simply showing off some of the cool services and products we offer., • You will be able to reduce customer financial anxiety by helping to determine both personal and business financial needs. You’ll get to pull in experts that can help guide your customers to their financial destination., • You’re aware of the importance of being compliant when working at a bank. You’ll ensure all, audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations., • You’ll support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs., • The overall retail customer experience is improved with fewer handoffs; every Ambassador is equally “the expert”., • You’re naturally curious and like to learn. We’ll teach you what Capital One has to offer our customers in products, services and experiences to help guide them in the right direction toward their financial goals., • You’re digitally savvy. You’ll showcase what’s possible in our physical space and how to easily navigate our mobile and online experience, using the branch’s laptops and iPads. Take an active role in educating customers on other banking channels as well as other products and services., • Are you a team player? If so, you will have the opportunity to work with an energized team of banking professionals and help inspire your teammates as they inspire you., • You’ll research and answer customer inquiries with the intent of enhancing customer retention and engagement by leverage various tools and channels to recommend appropriate solutions., • You’ll be able to travel between branches in assigned local area and support the market that you are assigned. If you’re nodding along and like what you’re reading, let’s talk. Basic Qualifications: • High School Diploma, GED, or Equivalent Certification, • At least 1 year of Retail, Sales or Customer Service experience, • At least 6 months of cash handling experience Preferred Qualifications: • Associate’s degree -2+ years of Retail, Sales, or Banking Experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $51,542 - $54,600 for Branch Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Full Time Branch Ambassador - Brooklyn Area The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed. Our Branch team exists to enhance the financial lives of people in the communities we serve. We’re not just looking to fill open positions—we seek outgoing, passionate people who really want to be a part of this whole reimagined banking experience. Here’s what we’re looking for in you: • You’re friendly and engaging and can connect with customers. Yep, you’re a people person—whether you’re helping folks with technology challenges, having casual conversation, or simply showing off some of the cool services and products we offer., • You will be able to reduce customer financial anxiety by helping to determine both personal and business financial needs. You’ll get to pull in experts that can help guide your customers to their financial destination., • You’re aware of the importance of being compliant when working at a bank. You’ll ensure all, audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations., • You’ll support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs., • The overall retail customer experience is improved with fewer handoffs; every Ambassador is equally “the expert”., • You’re naturally curious and like to learn. We’ll teach you what Capital One has to offer our customers in products, services and experiences to help guide them in the right direction toward their financial goals., • You’re digitally savvy. You’ll showcase what’s possible in our physical space and how to easily navigate our mobile and online experience, using the branch’s laptops and iPads. Take an active role in educating customers on other banking channels as well as other products and services., • Are you a team player? If so, you will have the opportunity to work with an energized team of banking professionals and help inspire your teammates as they inspire you., • You’ll research and answer customer inquiries with the intent of enhancing customer retention and engagement by leverage various tools and channels to recommend appropriate solutions., • You’ll be able to travel between branches in assigned local area and support the market that you are assigned. If you’re nodding along and like what you’re reading, let’s talk. Basic Qualifications: • High School Diploma, GED, or Equivalent Certification, • At least 1 year of Retail, Sales or Customer Service experience, • At least 6 months of cash handling experience Preferred Qualifications: • Associate’s degree -2+ years of Retail, Sales, or Banking Experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Brooklyn, NY: $51,542 - $54,600 for Branch Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the ___. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ___ For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job DescriptionManhattan, New York Salary range: $18.50/hr - $22.50/hr The Teller processes a variety of routine financial transactions including but not limited to check cashing, withdrawals, deposits, and loan payments, while delivering exceptional customer service. The incumbent actively engages customers and provides them with basic information regarding Apple Bank products/services and refers customers to more experienced colleagues to provide suitable financial solutions. The Teller is responsible for maintaining and balancing a cash drawer, listens to customers attentively, escalates issues to branch management as required and complies with Apple Bank policies and procedures to minimize risk and protect the financial well-being of the customer. ESSENTIAL DUTIES & RESPONSIBILITIES • Perform basic financial transactions, including but not limited to check cashing, withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures., • Provide exceptional customer service in a prompt, efficient and courteous manner., • Respond to customer inquiries and resolves routine issues, escalating complex problems to more experienced staff members., • Develop basic knowledge of products/services offered by Apple Bank to effectively assist the customer; recognizes opportunities to offer additional bank product and services by referring customers to the appropriate colleague within branch, meeting assigned referral goals., • Comply with all operational controls, including legal, corporate, and regulatory procedures to minimize risk and protect the financial well-being of client; safeguard assigned cash and negotiable instruments., • Maintain a cash drawer and follows proper balancing and reconciling procedures; prepares daily proof sheet at the close of business each day., • Provides additional services, including the issuance of money orders, cashiers and travelers’ checks, and the exchange of foreign currency., • Perform non-teller clerical duties on a periodic basis., • Adheres to the Bank’s Code of Conduct., • Perform other duties and tasks as requested. SKILLS, EDUCATION, & EXPERIENCE • High school diploma or GED required., • Minimum 6 months of cash handling or customer service experience required, prior teller experience preferred but not required., • Customer service focus with ability to actively listen, eliciting information, comprehending customer issues/needs, and recommending solutions., • Must display ability to understand Apple Bank product offerings., • Strong interpersonal and organizational skills required., • Excellent communication skills (verbal + written)., • Display courteous and friendly behavior., • Detail orientated and ability to function in a fast-paced environment., • General math and basic computer skills required., • Display willingness to be cross trained on non-teller functions., • Self-motivated and ability to multitask effectively., • Must display sound judgment and discretion when utilizing confidential information., • Possesses strong work ethic, positive attitude., • Ability to stand for extended periods of time., • Ability to work weekends/extended hours and at neighboring branch locations when necessary., • Mandatory training may require occasional travel. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionJob description Job Summary If you are an outgoing and highly motivated individual and you are looking for a rewarding new career path with an established and growing company, join the Wireless Depot team! We are a Verizon Wireless retailer with stores located in NJ and we are seeking a Retail Sales Representative to sell our extensive line of phones, accessories and services. You will make use of your customer service skills and expert product knowledge in order to create the most positive and enjoyable overall experience for our customers and to maximize store profitability. This is an opportunity to make between $40,000 and $80,000 per year, along with a career path toward management. If you are an aggressive and entrepreneurial type with a passion for technology, we want to talk with you! As a Retail Sales Representative, in addition to serving customers who visit our retail outlet, you also will be expected to develop business via networking as well as through community and business outreach. You will utilize proven sales methods to prospect, qualify and close sales while building customer relationships both in person and over the telephone via regular follow-up calls. Responsibilities and Duties Your specific duties as a Retail Sales Representative will include: • Consulting with customers in order to determine their wireless service needs and recommending the appropriate Verizon Wireless products and services., • Meeting and exceeding all performance and sales goals/metrics on a consistent basis., • Creating a first-rate customer experience., • Identifying and acting upon opportunities to upsell additional products and services to new and existing customers in order to maximize transactions., • Handling all customer service issues in a timely and professional manner., • Developing and maintaining long-term relationships with our customers., • Building and maintaining a prospect list., • Handling register receipts, including daily cashing-in/cashing-out., • Arranging and displaying store merchandise and maintaining a presentable-looking storeQualifications and Skills The successfull candidate: • Must have previous retail sales experience., • Must be able to work retail hours including weekends and holidays., • Must be able to follow work schedules, be punctual and have reliable transportation., • Required to pass a background check.

Job Description Description North Jersey Federal Credit Union is seeking a talented, exceptional, and enthusiastic go-getter to join the team as a Member Relationship Specialist (Universal Banker). As an MRS, you will be responsible for conducting teller transactions and cash vault transactions in an accurate and timely manner. You will also be responsible for the sales and servicing of all credit union products and services. You will work with the operations and sales team to achieve goals in the areas of loan, membership, and deposit growth. You will also be responsible for maintaining knowledge of the credit union’s products, services, and current promotions. You will also be responsible for providing operational support and exceptional customer service while maintaining essential controls and safeguards. Job Role / Responsibilities: • Responsible for Providing Exceptional Service, • Meets or exceeds established monthly referral and sales goals for loans, membership, and deposit growth., • Process teller transactions in an accurate and timely manner (e.g. deposits, withdrawals, payments, transfers, check cashing, negotiable purchasing, etc.), • Process and validate the accuracy of coin and currency amounts related to incoming and outgoing cash shipments., • Process assigned reports and/or job duties in an accurate and timely manner., • Assist with opening and closing procedures, balancing/loading the ATM/TCR, teller cash box, coin machine, negotiables, vault, etc., • Process member service transactions in an accurate and timely manner on savings, checking, certificates, individual retirement accounts, loans, etc., • Accurately process transactions and new account openings in a timely and professional manner, • Maintains current Credit Union products and service knowledge., • Must have a thorough understanding of the member’s transaction requirements and be able to effectively communicate all available options to them., • Evaluate the needs of potential members and offer appropriate financial products and services., • Must process in-person & electronic loan applications by collecting all necessary loan documentation for review by underwriters and completing the loan closing., • Explain the loan process to include loan options, insurance requirements, options on loan products, loan policies, interest rates, payoffs, etc., • Actively cross-sell/educate on Credit Union products and services by analyzing credit bureau reports., • Complies and maintains current knowledge of all Credit Union policies and procedures. Qualifications What you will need to have • At least 1 year of cash handling experience., • At least 1 year of teller experience in a financial institution., • At least 2 years of customer service experience., • At least 2 years of sales experience in a financial institution with individual sales goals, • Spanish speaking Credit Union Benefits • Sick Time, • Referral and Incentive Bonus Program, • 401(k) with Company Match, • Employee Discounts, • Credit Union Membership and Discounts, • Employee Assistance Program, • Tuition Reimbursement, • Paid Training Schedule • Monday to Saturday

Job Description Qualification Requirements: Have knowledge of accounts receivable, banking, auditing, and invoicing function Proficient with MS Office including intermediate to advanced Excel Make sure that all Payroll forms are complied for GM’s signature Payroll processing on a timely manner Securing cash denominations from the bank for FO cash supply Dispense petty cash and prepare check request for reimbursement Replenish cash supply by cashing petty cash checks in Wells Fargo Maintain worksheet for the segregation of daily revenue and payments Ensure accuracy of all posting codes used to record all revenue, allowances, and payments

Job Description Description North Jersey Federal Credit Union is seeking a talented, exceptional, and enthusiastic go-getter to join the team as a Member Relationship Specialist (Universal Banker). As an MRS, you will be responsible for conducting teller transactions and cash vault transactions in an accurate and timely manner. You will also be responsible for the sales and servicing of all credit union products and services. You will work with the operations and sales team to achieve goals in the areas of loan, membership, and deposit growth. You will also be responsible for maintaining knowledge of the credit union’s products, services, and current promotions. You will also be responsible for providing operational support and exceptional customer service while maintaining essential controls and safeguards. Job Role / Responsibilities: • Responsible for Providing Exceptional Service, • Meets or exceeds established monthly referral and sales goals for loans, membership, and deposit growth., • Process teller transactions in an accurate and timely manner (e.g. deposits, withdrawals, payments, transfers, check cashing, negotiable purchasing, etc.), • Process and validate the accuracy of coin and currency amounts related to incoming and outgoing cash shipments., • Process assigned reports and/or job duties in an accurate and timely manner., • Assist with opening and closing procedures, balancing/loading the ATM/TCR, teller cash box, coin machine, negotiables, vault, etc., • Process member service transactions in an accurate and timely manner on savings, checking, certificates, individual retirement accounts, loans, etc., • Accurately process transactions and new account openings in a timely and professional manner, • Maintains current Credit Union products and service knowledge., • Must have a thorough understanding of the member’s transaction requirements and be able to effectively communicate all available options to them., • Evaluate the needs of potential members and offer appropriate financial products and services., • Must process in-person & electronic loan applications by collecting all necessary loan documentation for review by underwriters and completing the loan closing., • Explain the loan process to include loan options, insurance requirements, options on loan products, loan policies, interest rates, payoffs, etc., • Actively cross-sell/educate on Credit Union products and services by analyzing credit bureau reports., • Complies and maintains current knowledge of all Credit Union policies and procedures. Qualifications What you will need to have • At least 1 year of cash handling experience., • At least 1 year of teller experience in a financial institution., • At least 2 years of customer service experience., • At least 2 years of sales experience in a financial institution with individual sales goals, • Spanish speaking Credit Union Benefits • Medical/RX, • Dental Insurance, • Vision Insurance, • Health Savings Account, • Vacation Time, • Sick/Personal Time, • Paid Holidays, • Referral and Incentive Bonus Program, • 401(k) with Company Match, • Employee Discounts, • Credit Union Membership and Discounts, • Employee Assistance Program, • Tuition Reimbursement, • Paid Training Schedule • Monday to Friday, • Weekend availability

Job Description Description North Jersey Federal Credit Union is seeking a talented, exceptional, and enthusiastic go-getter to join the team as a Member Relationship Specialist (Universal Banker). As an MRS, you will be responsible for conducting teller transactions and cash vault transactions in an accurate and timely manner. You will also be responsible for the sales and servicing of all credit union products and services. You will work with the operations and sales team to achieve goals in the areas of loan, membership, and deposit growth. You will also be responsible for maintaining knowledge of the credit union’s products, services, and current promotions. You will also be responsible for providing operational support and exceptional customer service while maintaining essential controls and safeguards. Job Role / Responsibilities: • Responsible for Providing Exceptional Service, • Meets or exceeds established monthly referral and sales goals for loans, membership, and deposit growth., • Process teller transactions in an accurate and timely manner (e.g. deposits, withdrawals, payments, transfers, check cashing, negotiable purchasing, etc.), • Process and validate the accuracy of coin and currency amounts related to incoming and outgoing cash shipments., • Process assigned reports and/or job duties in an accurate and timely manner., • Assist with opening and closing procedures, balancing/loading the ATM/TCR, teller cash box, coin machine, negotiables, vault, etc., • Process member service transactions in an accurate and timely manner on savings, checking, certificates, individual retirement accounts, loans, etc., • Accurately process transactions and new account openings in a timely and professional manner, • Maintains current Credit Union products and service knowledge., • Must have a thorough understanding of the member’s transaction requirements and be able to effectively communicate all available options to them., • Evaluate the needs of potential members and offer appropriate financial products and services., • Must process in-person & electronic loan applications by collecting all necessary loan documentation for review by underwriters and completing the loan closing., • Explain the loan process to include loan options, insurance requirements, options on loan products, loan policies, interest rates, payoffs, etc., • Actively cross-sell/educate on Credit Union products and services by analyzing credit bureau reports., • Complies and maintains current knowledge of all Credit Union policies and procedures. Qualifications What you will need to have • At least 1 year of cash handling experience., • At least 1 year of teller experience in a financial institution., • At least 2 years of customer service experience., • At least 2 years of sales experience in a financial institution with individual sales goals, • Spanish speaking Credit Union Benefits • Medical/RX, • Dental Insurance, • Vision Insurance, • Health Savings Account, • Vacation Time, • Sick/Personal Time, • Paid Holidays, • Referral and Incentive Bonus Program, • 401(k) with Company Match, • Employee Discounts, • Credit Union Membership and Discounts, • Employee Assistance Program, • Tuition Reimbursement, • Paid Training Schedule • Monday to Friday, • Weekend availability

Job Description Description North Jersey Federal Credit Union is seeking a talented, exceptional, and enthusiastic go-getter to join our team as a Member Relationship Specialist (Universal Banker). This unique, hybrid role combines traditional sales and service responsibilities with a rewarding financial literacy mentorship opportunity in a local high school. Key Responsibilities This position requires a dynamic individual who can manage dual responsibilities across two locations: High School Satellite Branch (3 Days/Week) At the Weehawken High School satellite branch (located at 53 Liberty Pl, Weehawken, NJ 07086), you will serve as the branch lead, overseeing operations while primarily acting as a mentor and educator to participating students. * Financial Literacy Education & Mentorship: Guide and instruct high school student interns on the fundamentals of credit union operations, including how to accurately process teller transactions and open new accounts. * Branch Operations: Oversee the daily opening and closing of the branch, including the daily reconciliation of the ATM, vault, cash drawers, and teller work. * Member Service: Assist any high school faculty, staff, or student members with basic transactions, sales, and servicing of credit union products, ensuring all essential controls and safeguards are maintained. Elmwood Park Branch (2 Days/Week) At your home branch, you will focus on comprehensive sales and service activities to support the credit union's growth goals: * Sales & Servicing: Be responsible for the sales and servicing of all credit union products and services, including loans, deposits, and new memberships. * Transaction Processing: Conduct all teller and cash vault transactions accurately and efficiently. * Goal Achievement: Work collaboratively with the operations and sales team to achieve strategic goals in the areas of loan, membership, and deposit growth. * Product Knowledge: Maintain comprehensive knowledge of the credit union’s products, services, and current promotions to provide exceptional service. Sales, Service, and Operational Excellence The Member Relationship Specialist is responsible for providing exceptional service and maintaining operational efficiency by performing the following duties: * Meet or exceed established monthly referral and sales goals for loans, membership, and deposit growth. * Evaluate the needs of potential members and offer appropriate financial products and services. * Actively cross-sell/educate on Credit Union products and services, including analyzing credit bureau reports to identify opportunities. * Must have a thorough understanding of the member’s transaction requirements and be able to effectively communicate all available options to them. * Maintains current Credit Union products and service knowledge. * Process in-person & electronic loan applications by collecting all necessary loan documentation for review by underwriters and completing the loan closing. * Explain the loan process to members, including loan options, insurance requirements, options on loan products, loan policies, interest rates, payoffs, etc. * Process member service transactions in an accurate and timely manner on savings, checking, certificates, individual retirement accounts, loans, etc. * Accurately process transactions and new account openings in a timely and professional manner. * Process standard teller transactions in an accurate and timely manner (e.g., deposits, withdrawals, payments, transfers, check cashing, negotiable purchasing, etc.). * Process and validate the accuracy of coin and currency amounts related to incoming and outgoing cash shipments. * Assist with opening and closing procedures, balancing/loading the ATM/TCR, teller cash box, coin machine, negotiables, vault, etc. * Process assigned reports and/or job duties in an accurate and timely manner. * Complies and maintains current knowledge of all Credit Union policies and procedures. Qualifications What you will need to have: • At least 1 year of cash handling experience., • At least 1 year of teller experience in a financial institution., • At least 2 years of customer service experience., • High school degree or GED required., • Passion for Education: A strong interest in and ability to mentor and educate students on the importance of financial literacy., • At least 2 years of sales experience in a financial institution with individual sales goals, • Spanish speaking Credit Union Benefits • Sick Time, • Referral and Incentive Bonus Program, • 401(k) with Company Match, • Employee Discounts, • Credit Union Membership and Discounts, • Employee Assistance Program, • Tuition Reimbursement, • Paid Training Schedule • During the School Year, • Tuesday, Wednesday, Thursday at Weehawken High School, • Friday, Saturday at Elmwood Park Branch, • During all School Breaks and Summer Months, • Five-day work week at Elmwood Park Branch

Job Description Description North Jersey Federal Credit Union is seeking a talented, exceptional, and enthusiastic go-getter to join the team as a Member Relationship Specialist (Universal Banker). As an MRS, you will be responsible for conducting teller transactions and cash vault transactions in an accurate and timely manner. You will also be responsible for the sales and servicing of all credit union products and services. You will work with the operations and sales team to achieve goals in the areas of loan, membership, and deposit growth. You will also be responsible for maintaining knowledge of the credit union’s products, services, and current promotions. You will also be responsible for providing operational support and exceptional customer service while maintaining essential controls and safeguards. Job Role / Responsibilities: • Responsible for Providing Exceptional Service, • Meets or exceeds established monthly referral and sales goals for loans, membership, and deposit growth., • Process teller transactions in an accurate and timely manner (e.g. deposits, withdrawals, payments, transfers, check cashing, negotiable purchasing, etc.), • Process and validate the accuracy of coin and currency amounts related to incoming and outgoing cash shipments., • Process assigned reports and/or job duties in an accurate and timely manner., • Assist with opening and closing procedures, balancing/loading the ATM/TCR, teller cash box, coin machine, negotiables, vault, etc., • Process member service transactions in an accurate and timely manner on savings, checking, certificates, individual retirement accounts, loans, etc., • Accurately process transactions and new account openings in a timely and professional manner, • Maintains current Credit Union products and service knowledge., • Must have a thorough understanding of the member’s transaction requirements and be able to effectively communicate all available options to them., • Evaluate the needs of potential members and offer appropriate financial products and services., • Must process in-person & electronic loan applications by collecting all necessary loan documentation for review by underwriters and completing the loan closing., • Explain the loan process to include loan options, insurance requirements, options on loan products, loan policies, interest rates, payoffs, etc., • Actively cross-sell/educate on Credit Union products and services by analyzing credit bureau reports., • Complies and maintains current knowledge of all Credit Union policies and procedures. Qualifications What you will need to have • At least 1 year of cash handling experience., • At least 1 year of teller experience in a financial institution., • At least 2 years of customer service experience., • At least 2 years of sales experience in a financial institution with individual sales goals, • Spanish speaking Credit Union Benefits • Medical/RX, • Dental Insurance, • Vision Insurance, • Health Savings Account, • Vacation Time, • Sick/Personal Time, • Paid Holidays, • Referral and Incentive Bonus Program, • 401(k) with Company Match, • Employee Discounts, • Credit Union Membership and Discounts, • Employee Assistance Program, • Tuition Reimbursement, • Paid Training Schedule • Monday to Friday, • Weekend availability

Job Description Become a part of the Pay O Matic Team! What We're Looking For: Customer service representatives who actively engages with customers providing them with basic information regarding Pay O Matic check cashing products and services. QUALFICATIONS: • One to two years related experience or equivalent., • Superb customer service/Communication skills., • Proficient computer operator., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • flexibility, and a willingness accept change quickly, • Stand for extended periods of time., • Use POS system for all transactions, • Work in confined areas alone with the understanding of the Company’s security/safety policies and procedures., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, • successfully performing transactions while upholding Banking-related Compliance rules and regulations., • You must be available any days on FT 12 PM - 10PM Mon,Wed,Fri,Sat, Sun - English/Spanish, • Able to float to other locations in the area, • Have a flexible schedule., • Comfortable working alone Diversity, Equity, and Inclusion Statement At POM, we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem. Equal Opportunity Employment Statement Pay-O-Matic is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Job Description Become a part of the Pay O Matic Team! What We're Looking For: Customer service representatives who actively engages with customers providing them with basic information regarding Pay O Matic check cashing products and services. QUALFICATIONS: • One to two years related experience or equivalent., • Superb customer service/Communication skills., • Proficient computer operator., • Strong multi-tasking skills., • Ability to work independently and as a member of a team, • Ability to understand and follow written and verbal instructions., • Professional appearance and demeanor., • flexibility, and a willingness accept change quickly, • Stand for extended periods of time., • Use POS system for all transactions, • Work in confined areas alone with the understanding of the Company’s security/safety policies and procedures., • Open and close the store when required., • Adapt well in the face of workplace stressors such as heavy verbal demands of customer service, • successfully performing transactions while upholding Banking-related Compliance rules and regulations., • You must be available any days FT - 12pm-11pm, • Able to float to other locations in the area, • Have a flexible schedule., • Comfortable working alone Diversity, Equity, and Inclusion Statement At POM, we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem. Equal Opportunity Employment Statement Pay-O-Matic is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Job Description TELLERS / CUSTOMER SERVICE CAREERS Looking for a career close to home? Want to learn how to run a business? CFSC is one of the area’s largest financial service providers to the retail consumer financial industry and now has opportunities available in our New York and New Jersey locations. We are actively engaged in high-volume rapid retail growth to significantly increase our best-in-class customer service goals. We offer an innovative mix of financial products and services to help our customers get the cash they need, when they need it. We cash checks, pay bills and process money transfers for the best customers in the communities we serve. You will be part of an enthusiastic and motivated team of financial service professionals, working in a friendly environment with great opportunities and benefits where talented people can get ahead. We have a limited number of FULL TIME positions available. KEY RESPONSIBILITIES: • Provide superior customer service with new and future customers, • Process financial transactions, including cashing checks & issuing money orders, • Educate customers on all product offerings, • Open & close the store (along with our Security team), • Perform job according to our policies and procedures REQUIREMENTS: • Superior customer service skills, • Honesty, Enthusiasm, Accountability, Respect & Teamwork, • High School Diploma or GED, • Verifiable work history; two years cash handling experience in a retail or banking environment, • Able to commit to Full Time flexible hours, Monday – Friday with rotating weekends (Saturday & Sunday). Morning, afternoon and evening shifts will rotate each week, • Must pass Pre-Interview skills test, background check & fingerprinting PREFERRED QUALIFICATIONS: • Retail sales experience, • Banking experience, • Customer service experience, • Bilingual (English & Spanish, e.g.) COMPENSATION: • Highly competitive starting rate with three salary reviews in first 22 months, • Paid training from Day One, • Annual bonus eligibility BENEFITS: • Medical and Dental insurance, • Disability coverage, • Company-paid Life Insurance, AD&D, • Paid Time Off first year, • Bonus Eligibility, • COMPANY-MATCHED 401(K) PLAN, • Career opportunities (Store Manager, Regional Manager, Executive Staff) We are looking for talented people who are committed to their own success, and we only hire the best. If you want a career in the retail consumer finance industry with a successful company that offers highly competitive compensation, benefits and advancement opportunities we want to hear from you! Our people aren’t Average; They’re AWESOME! Your future is waiting! CFSC is an Equal Opportunity Employer

Job DescriptionPrimary Functions of the Job: Efficiently and consistently produce quality beverage products, sell food, promote the company and encourage repeat business. Secondary Functions of the Job: Projects assigned by the Restaurant Manager. Job Responsibilities: 1). To know and practice all Safety and security policies & procedures. A). IMMEDIATELY inform management regarding any unsafe conditions, current or potential. B). IMEDIATELY inform manager of equipment failure. C). IMMEDIATELY inform manager if police are called or needed. 2). Adhere to designated schedule and work assignment (indoor or outdoor bar) based on managers discretion 3). Report to work clean, well groomed and in proper uniform 15 minutes before the scheduled time and abides by the dress code at all times. 4). Responsible for accurate banking procedures. A). Accountable for all shortages, paid-outs and closed checks. B). When opening and closing the cash bank must be the same amount. C). When cashing out bar draws, bartenders are responsible for the entire cash out amount, rounded up / down to the nearest dollar amount. 5). Strictly enforce all legal procedures relating to serving alcohol. 6). Adhere to all state & local health regulations. 7). EVERY GUEST, EVERY TIME: Food and Service Consistency (Ensure consistency of all beverages and service. All items should taste and look the same every time.) 8). Keep bar Clean, Neat and Organized (CNO) at all times during shift. Practice clean as you go policy 9). Responsible for all side work and cleaning lists and other tasks assigned by the Restaurant Manager. 10). All glasses must be wiped when re-stocking shelves in order to remove spots, watermarks, lipstick, etc. 11). Inform managers of needed supplies; i.e. Print printing paper, pour spouts, et cetera. 12). Maintain music at designated level. 13). Handle all transactions with speed and accuracy. Counting out large change is mandatory. 14). Immediately acknowledge all Guests upon arrival and thank them when they are leaving, asking them to please return soon. 15). Use Guests name whenever possible and appropriate (listed on credit cards). 16). Offer menus to all Guests and suggest appetizers. 17). Inform Guests of specials and upcoming events. 18). Up sell all beverages. 19). Maintain upbeat and friendly disposition, even when busy. 20). Use proper telephone etiquette when using telephone. 21). Maintain control over all situations, remaining calm and reasonable. Inform manager IMMEDIATELY if any dangerous or potentially dangerous situations arise. 22). Restock before and at the end of each shift. 23). Communicate all specials, specific problems and any relevant information to relief bartender. 24). Create creative and costly daily drink specials. Daily Breakdown of Job Responsibilities: • For opening and closing responsibilities please see the side work sheet attached., • For daily cleaning and maintenance please refer to the attached cleaning schedule., • Make a drink, Ring a drink policy. Any drink made must be rung in on a guest check immediately. All checks must be presented to every guest immediately after each round at the bar. They can be presented to the guest in a snifter glass, • A bar check comp must first and always be approved by a manager, • Bartenders should not make drinks for any servers without a printed order through the POS system., • Proof all guests who look under 25 years of age., • Practice Alcohol Awareness TIPS at all times. Cut off and/or alert manager of any guest who seems to have had too much to drink or are acting abrasively.

Job Description JOB SUMMARY: CFSB is a full-service payments, lending and banking provider that delivers global financial services through a personal approach. CFSB is seeking a Customer Service Representative performs duties such as opening new accounts, establishing direct deposit accounts, opening retirement accounts and assisting customers with inquiries concerning products offered. CSRs’ must be continuously aware of fraud, loss and check cashing guidelines as well as all security and transaction documentation requirements. Responsibilities: • Always provide excellent customer services to customers in a friendly and courteous manner., • Has sufficient knowledge about the banking products and services and respond to all inquiries accordingly., • Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay., • Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with., • Inform and suggest new banking products to customers., • Provide information to customers on their account status and account balances., • Open new bank accounts according to laid down rules and guidelines., • Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction., • Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions., • Perform maintenance on Dormant accounts as per Branch procedures., • Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction., • Ensure that customers’ confidential information is properly protected and only used for official purposes., • Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then propose solutions or make contributions based on the points made., • Strong communication skills characterized by excellent writing and speaking skills., • He/she must possess excellent multi-tasking skills and be able to function under pressure., • He/she must also have excellent negotiation skills and be able to influence people., • Ability to use the computer efficiently and also learn how to use new software., • Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times., • Must have a keen eye for detail and follow instructions to the letter. Education, Training, and Experience • High School Diploma or relevant work experience in Commercial Banking required Hourly Range: $20 - $23 / hour "Hourly range does not include performance-based bonus and/or other benefits, where applicable. Actual offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job DescriptionAmalgamated Bank is seeking a Retail Banking Representative to be responsible for providing a high quality of Customer Service in a broad variety of activities. This position will be called on to work in both the Teller and Customer Service areas, according to needs. This position is responsible for presenting full array of Amalgamated Bank’s products to existing and potential customers at the Branch and at off-site events. The role will also support branch management in achievement of branch performance metrics and reports to our Co-Op City location. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: Customer Service Duties: • Perform all aspects of opening and maintaining a variety of accounts in accordance with Bank policy and procedure, including but not limited to the Bank’s CIP and customer service policies, • Proactively present and cross sell Bank products, through probing questions and offer appropriate products and services based on customer responses, • Perform all functions to open and maintain new and existing accounts, • Actively promote the Bank and its products and services. This will include setting - up a table outside the branch and handing out information when necessary, • Participate in off-site sales calls, branch networking, community and CRA activities, • Resolve customer complaints regarding sales, services or account issues. Respond to customer inquiries or complaints in person or over the phone in a professional manner, which may include preparing and submitting written correspondence to respective departments, • Maintain correspondence with customers and back office by following-up to ensure resolution, • Greet customers in a professional manner that creates a welcoming environment; this includes proper acknowledgement and introduction in accordance with Bank policies, • Demonstrate a comprehensive understanding of specific Bank products and services while matching those products and services to individual customer needs, • Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts, • Approve checks (up to authorized limit) using knowledge of account history and account information on file, • Perform various administrative duties as directed by Branch Manager Responsibilities behind Teller Line: • Perform all RBR duties such as stop payment orders, accept payment for rental of safe deposit boxes, process deposits / withdrawals, cash checks etc, • Assist other RBR’s in balancing daily transactions, verifying tickets and daily balancing of the teller area. Assist RBR’s with complex work-related matters (i.e. check cashing)., • Research and investigate customer claims in archive area, in matters relating to missing deposits, missing checks, original ATM envelopes, etc., to help resolve issues for customers in a timely manner, • Perform RBR functions as assigned. Review and verify all previous days’ work to ensure accuracy and resolve any discrepancy that may exist; including but not limited to general ledger accounts, • Approve checks (up to authorized limit) using knowledge of account history and account information on file General Responsibilities: • Assist Officers in performing various Branch functions and Branch reports, as requested, • Render priority services to customers in need of special handling, • Perform various related clerical duties as directed, • Knowledge and use of the Bank’s Redi system to keep current with updates to policy and procedures Knowledge, Skills, and Experience Requirements: • High School Diploma or equivalent, • Minimum of two (2) years Teller experience required or successfully completing the teller training course in lieu of Teller experience, • Strong interpersonal and communication skills to build rapport with prospective and existing customers, • Must be flexible to work and/or transfer throughout the network, on an as needed basis, • Detailed knowledge of banking procedures, regulations and all Branch related functions and terminal systems Our job titles may span more than one career level. The starting base salary for this role is between $25 per hour – $27per hour. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Process deposits and withdrawals in accordance to bank policy and procedures; keeps records of money and negotiable instruments involved in financial transactions by performing the following duties. Supervise teller line and process a variety of financial transactions including check cashing, withdr

Job DescriptionPosition Summary: Under the direction of the Player Development Manager, the incumbent handles all informational inquiries, TVG withdrawals/deposits, Sportsbook withdrawals/deposits and overall management of the Players Club desk while maintaining the highest level of customer service. Incumbent handles all VIP player requests, assisting the Player Development Manager when needed. Assist Mutuels Manager with simulcasting/program files when needed. Essential Duties And Responsibilities: • Responsible for signing up new members to our players rewards program, • Assist guests with all service related issues with the players rewards program; i.e. lost cards, damaged cards, • Assist guest with learning how to use our self-service wagering terminals, • Serve as liaison between the Players Club Department and all other departments that service the guest, • Respond to all guest inquiries, • Handle TVG withdrawals/deposits and ensure balancing at end of shift, • Handle Points Bet Window withdrawals/deposits and ensure balancing at end of shift, • Secure assistance from Security to manage guests’ issues, especially regarding safety concerns, • Secure assistance from Tote vendor to manage guests’ issues, especially concerning wagering issues arising from ineffective betting apparatus; i.e. self-service machines ticket jams, machines out of paper, etc., • Assist Marketing with nightly promotions including t-shirt toss, Horseplay, drawings, competitions and events., • Disseminates hand-held betting machines to guests upon request, • Process Cash Advance/Check cashing, • Is well informed on all activities and promotions Education And/Or Experience: High school diploma or GED required. Bachelor’s degree from a four year college preferred Gaming License Required Special Qualifications: • Must possess effective communication and organizational skills., • Must be an independent, decision-maker and problem solver, with the ability to handle multiple tasks with ease., • Must have tolerance for loud noise., • Proficient in Microsoft Word, Excel and the Internet Language Skills: Ability to read and understand financial reports, policy and procedure manuals, and technical instructions. Ability to respond to common inquiries or complaints. Ability to speak effectively before groups of Guest or Associates of the organization. Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as factions, percentages, ratios, and proportions to practical situations. Ability to read player ratings. Reasoning Ability: Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables. Must have a high level of independent problem solving. Physical Demands: The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Associate is regularly required to talk or hear. The Associate is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Associate is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an Associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job Description BASIC FUNCTION Financial Center Service Representative (FCSR) is responsible for processing a variety of financial transactions including check cashing, withdrawals, deposits and loan payments. This position is responsible for managing and balancing a cash drawer and preparing daily paperwork according to branch procedures. The FCSR is responsible for engaging clients during their transaction to identify any customer needs and refer them over to the platform for fulfillment. The FCSR is responsible for providing an extraordinary customer experience by executing Spencer’s customer service behaviors with every client interaction. They also assist the Assistant Financial Center Manager with teller line and end of day proof functions. Works under general supervision. MAJOR RESPONSIBILITIES • Operates a teller window to process all types of banking transactions including deposits, withdrawals, payments, buy/sell cash and cashier’s checks, • Responsible for providing a consistent extraordinary client experience by executing on Spencer’s customer service behaviors, • Researches and resolves all transaction errors that occur and engages management support when needed, • Executes the internal sales process by engaging the customer in conversation during the customer transaction to identify needs and refers them to the platform, • Operates within the confines of the bank’s compliance and operational policy and procedures, • Diligently completes all necessary paperwork such as CTRs, SARs etc… accurately and in a timely manner, • Assists Assistant Financial Center Manager with end-of-day branch proof tasks including ATM and Vault, • Participates in internal and external branch events as well as local community events, • Must be able to work a flexible hourly schedule as requested, • May be asked to travel & work at other branches in the network, • Presents a professional image, • Provides access to safe deposit boxes, • Opens and/or closes branch with management, • Perform other duties as required JOB REQUIREMENTS Education: High school diploma or GED Experience: • 6 months - 2 years in a retail sales/service environment preferred

Job Description BASIC FUNCTION The Universal Banker responsibilities may vary day to day based on the work that needs to be done in the branch that day. Responsibilities include responding to customers’ needs by processing a variety of financial transactions including but not limited to check cashing, withdrawals, deposits, and loan payments and/or greeting customers, performing customer needs assessment (profiling), opening accounts, cross selling, tele-consulting, developing relationships thru a book of business, and servicing accounts. The Universal Banker may also research and resolve account issues or customer inquiries, promotes organizational products and services by referring current or prospective customers to other departments within the organization. This position is responsible for managing and balancing cash drawers well as meeting sales expectations, which include deposit, loan and revenue generating referrals. Responsibilities may also include assisting the Financial Center supervisor with the teller line and end of day functions and preparing daily paperwork according to branch procedures. Works under general supervision. MAJOR RESPONSIBILITIES • Operates a teller window to process all types of banking transactions including deposits, withdrawals, payments, buy/sell cash and cashier’s checks, • Operates at the platform to open accounts and resolve customer service issues, • Responsible for providing consistent extraordinary client experience by executing on Spencer’s customer service behaviors, • Research and resolves all transaction errors that occur and engages management support when needed, • Executes the internal sales process by engaging the customer in conversation during customer platform interaction to identify needs and recommends appropriate products and services, • Engages customer in conversation during the customer transaction to identify needs and refers them to the platform when working at the teller window, • Operates within the confines of the bank’s compliance and operational policy and procedures, • Diligently completes all necessary paperwork such as CTRs, SARs etc… accurately and in a timely manner, • Assists AFCM with end-of-day branch proof tasks including ATM and Vault, • Participates in internal and external branch events as well as local community events, • Must be able to work a flexible hourly schedule as requested, • May be asked to travel & work at other branches in the network, • Presents a professional image, • Provides access to safe deposit boxes, • Opens and/or closes branch with management, • Perform other duties as required JOB REQUIREMENTS Education: High school diploma or GED Experience: • Minimum of 2 years bank teller and/or platform experience preferred Benefits • Holidays, • Vacation, • Health/Dental, • Vision Service Plan, • Short Term Disability, • Long Term Disability, • Life Insurance, • Flexible Spending Accounts, • 401k Savings Plan, • Tuition Reimbursement, • Employee Assistance Program, • Free Employee Checking Account Salary Range $41,814-$64,670 annually

Job Description BASIC FUNCTION Financial Center Service Representative (FCSR) is generally more experienced and is responsible for processing a variety of financial transactions including check cashing, withdrawals, deposits and loan payments. This position is responsible for managing and balancing a cash drawer and preparing daily paperwork according to branch procedures. The FCSR is responsible for engaging clients during their transaction to identify any customer needs and refer them over to the platform for fulfillment. The FCSR is responsible for providing an extraordinary customer experience by executing Spencer’s customer service behaviors with every client interaction. They also assist the Assistant Financial Center Manager with teller line and end of day proof functions. Works under general supervision. MAJOR RESPONSIBILITIES • Operates a teller window to process all types of banking transactions including deposits, withdrawals, payments, buy/sell cash and cashier’s checks, • Responsible for providing a consistent extraordinary client experience by executing on Spencer’s customer service behaviors, • Researches and resolves all transaction errors that occur and engages management support when needed, • Executes the internal sales process by engaging the customer in conversation during the customer transaction to identify needs and refers them to the platform, • Operates within the confines of the bank’s compliance and operational policy and procedures, • Diligently completes all necessary paperwork such as CTRs, SARs etc… accurately and in a timely manner, • Assists Assistant Financial Center Manager with end-of-day branch proof tasks including ATM and Vault, • Participates in internal and external branch events as well as local community events, • Must be able to work a flexible hourly schedule as requested, • May be asked to travel & work at other branches in the network, • Presents a professional image, • Provides access to safe deposit boxes, • Opens and/or closes branch with management, • Perform other duties as required JOB REQUIREMENTS Education: High school diploma or GED Experience: • 6 months - 2 years in a retail sales/service environment preferred Salary Range: $33,591 - $49,863 Benefits • Vacation, • Short Term Disability, • Life Insurance, • 401k Savings Plan, • Employee Assistance Program, • Free Employee Checking Account

Job Description Canopy by Hilton's culture is defined by who we are and how we interact with each other, our guests, our partners, and our neighbors. Our culture, "Positively Yours," is much more than a slogan. It's our underlying attitude, the story of who we are and how we approach everything. At the core of Canopy by Hilton’s culture is the Positive Stay Promise. An ideal Enthusiast sets the tone for creating the “Positively Yours” culture at our hotel and is committed to delivering the lifestyle experiences our guests want. The beautiful new Canopy Jersey City Arts District is looking for an exceptional candidate as its new Assistant Lead Welcome Enthusiast. POSITION TITLE: Assistant Lead Welcome Enthusiast/Asst. Front Office Manager REPORTS TO: Lead Welcome Enthusiast / Front Office Manager POSITION SUMMARY: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: • Trains, cross–trains, and retrains all front office personnel., • Participates in the selection of front office personnel., • Schedules the front office staff., • Supervises workload during shifts., • Evaluates the job performance if each front office employee., • Maintains working relationships and communicates with all departments., • Maintains master key control., • Verifies that accurate room status information is maintained and properly communicated., • Resolves guest problems quickly, efficiently, and courteously., • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel., • Reviews and completes credit limit report., • Works within the allocated budget for the front office., • Receives information from the previous shift manger and passes on pertinent details to the oncoming manager., • Checks cashiers in and out and verifies banks and deposits at the end of each shift., • Enforces all cash-handling, check-cashing, and credit policies., • Conducts regularly scheduled meetings of front office personnel., • Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times., • Upholds the hotel's commitment to hospitality., • Prepare performance reports related to front office., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. i.e. flash report, allowance etc., • Monitor high balance guest and take appropriate action., • Ensure implementation of all hotel policies and house rules., • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes., • Prepare revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests' managers and other employees., • Monitor all V.I. P’s special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily front office work and activity reports generated by Night Audit., • Review Front office logbook and Guest feedback forms on a daily basis., • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. EDUCATION: Minimum two-year college degree. Must be able to read, speak, write, and understand the primary language used in the workplace. EXPERIENCE: Minimum of one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks. Knowledge of OnQ (Hilton PMS) experience preferred. Powered by JazzHR KOuO4Z1Qo2

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