Customer Service Representative (CSR) - Best Value NY INC. - New York

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• stryker

  

  Customer Service Representative (CSR)

  hace 5 días

  $21–$33 por hora

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  Foxhurst, The Bronx

  resolve customer inquiries, troubleshoot issues, and provide an excellent overall experience to maintain customer loyalty and brand reputation.

  Sin experiencia

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• LiftNY

  

  Customer Service Representative

  hace 19 días

  $50000–$65000 anual

  Jornada completa

  Manhattan, New York

  Overview We are seeking a reliable and customer-focused Customer Service Representative to join our team. This role is ideal for individuals who enjoy helping others, solving problems, and creating positive customer experiences in a fast-paced environment. As a Customer Service Representative, you will be responsible for assisting customers with inquiries, resolving issues, and ensuring a smooth and professional interaction from start to finish. Key Responsibilities • Respond to customer inquiries in a timely and professional manner, • Assist customers with questions related to products, services, and general support needs, • Resolve customer concerns with a solutions-oriented approach, • Communicate clearly and effectively across phone, email, and in-person interactions, • Maintain accurate records of customer interactions and transactions, • Follow up with customers as needed to ensure satisfaction, • Support day-to-day operations and administrative tasks, • Collaborate with team members to maintain a consistent customer experience, • Uphold company standards for professionalism and service quality Work Environment • Customer-facing role with frequent interaction, • Fast-paced and team-oriented setting, • May include phone, email, and in-person communication, • Schedule may vary based on business needs Qualifications • Strong communication and interpersonal skills, • Customer-first mindset with a positive attitude, • Ability to multitask and stay organized, • Strong problem-solving skills and attention to detail, • Comfortable handling a variety of customer interactions, • Reliable, punctual, and professional, • Previous experience in customer service, retail, or hospitality is a plus but not required

  Sin experiencia

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• Network Temp Inc

  

  Call Center Representative

  hace 30 días

  New York

  Job DescriptionDescription: Job Responsibilities: Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. -Extensive phone experience and computer literate. Additional Notes: Onsite Our Call center agents need customer service skills, should have experience in a call center and payroll knowledge. A prime candidate would have worked in a call center or in a customer service (over the phone) capacity and have been a payroll clerk, coordinator, administrator, specialist, timekeeper or manager etc., in the last few years. They must be skilled in de-escalation, documentation, research, be organized and demonstrate ICARE values (Integrity, Compassion, Accountability, Respect, Excellence). Requirements: Skills: Required Skills & Experience: Two (2) years of experience and Bilingual (facility specific). Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. Active listening providing full attention to callers to understand their concerns and needs. Effective problem-solving to analyze a situation, identify core issue and find effective solution. Additional Skills and Experience: Required • ANSWER PHONES, SCHEDULE APPOINTMENTS, BI-LINGUAL, CUSTOMER INQUIRIES, CALL CENTER REPRESENTATIVE Education: Required Education: -High School Diploma or general education degree (GED).

• Stratford Solutions Inc.

  

  Call Center Representative - English & Spanish (Remote)

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  Job Description Job Title: Call Center Representative - English & Spanish (Remote) Job Type: · Full-time, Contract Location: 100% Remote Shift timing: 3Pm to 11Pm EST Pay Rate: $20 per hour We are looking for Spanish Call Center Representatives who can compassionately deliver exceptional customer service. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines. Success in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. Key Responsibilities: · Handle a high volume of inbound calls (approximately 45–75 calls per day) · Assist callers by addressing inquiries, resolving issues, and providing appropriate solutions · Read from and utilize knowledge base articles to ensure accurate and consistent information · Create and manage service requests based on customer needs · Identify and appropriately escalate complex or sensitive calls · Maintain detailed and accurate documentation of customer interactions · Deliver excellent customer service while remaining professional, patient, and empathetic · Adhere to company policies, procedures, and compliance standards at all times Knowledge, Skills, and Abilities: · Advanced customer service skills with a strong desire to help others · Strong phone etiquette and interpersonal communication skills · Proficiency in Microsoft Office and general computer skills · Experience with keyword searching (Boolean search skills a plus) · Excellent verbal and written communication skills · Strong listening and comprehension abilities · Ability to remain composed, objective, and professional in all situations · Positive, patient, and confident demeanor Minimum Education and Experience: · High School Diploma or GED (preferred) · 2–3 years of customer service experience (preferred) · Phone-based customer service experience (strongly preferred) · Bilingual skills are a plus but not required Training Schedule: · Monday through Friday, 9:00 AM – 5:00 PM · Weekend availability required Company Culture: · Detail-oriented — focused on quality and precision · Outcome-oriented — driven by performance and results · People-oriented — supportive and fairness-focused · Team-oriented — collaborative and cooperative

• Acacia Network

  

  Call Center Representative

  hace 21 días

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  Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls as needed. Our Call Center Representatives are often the first point of contact for customers, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions. KEY ESSENTIAL FUNCTIONS • Utilize effective communication and customer service skills., • Accept and screen incoming and outgoing calls, maintain accurate messages and disseminates appropriately., • Act as a liaison for the patients and Health Center and direct calls to other departments as needed., • Register patients in NextGen, obtain/verify demographics, insurance, and other pertinent information from the patients., • Schedule, reschedule and cancel appointments for patients in NextGen., • Follow-up on the missed/cancelled appointments, confirm upcoming appointments via telephone/written correspondence., • Maintain records appropriate to operations and maintain privacy of information in the patient’s chart and/or records., • Meet or exceed Call Center metrics/goals., • Provide back-up support to other unit clerks., • Maintain a clean and safe waiting area., • Maintain compliance with all organizational policies and procedures., • Perform other appropriate duties as requested by the supervisor. REQUIREMENTS • High School Diploma required, • Associates Degree in Social Services, Human Services, or Public Health preferred., • One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology., • Basic computer skills for word processing and spreadsheet use., • Attend all staff meetings as requested, • Good communication skills., • Ability to handle a high volume of calls., • Ability to work in a culturally diverse environment., • Bilingual – Spanish strongly preferred. WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

• Sew Eyes Inc

  

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  hace 22 días

  New York

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• Sew Eyes Inc

  

  Call Center Representative - Flexible Hours, Full Time or Part Time

  hace 27 días

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  Job DescriptionBenefits/Perks • Competitive Compensation, • Aggressive Bonus Structure, • Must speak English and Spanish Job SummaryWe are seeking bi-lingual Call Center Representative to join our team. In this role, you will be calling patients to book them for an eye exam or to confirm their appointment for the day. We are hoping candidates will work a minimum of 25 hours per week between the hours of 10am - 530pm It is a phenomenal opportunity for someone looking to make quick money with limited training/requirements. Qualifications • Fluent English and Spanish, • Own a laptop / computer

• Domino's Franchise

  

  Customer Service Rep(03328) - 2196 Pitkin Ave

  hace 3 días

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  Job DescriptionJob Description Job Duties for all Team Members. Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.