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Concierge - Mood Fabrics - New York

Retail

8 hours ago127 views

Position Overview
Mood Fabrics is seeking a friendly, professional, and hospitality-driven Concierge to serve as the first point of contact for shoppers, guests, vendors, and visitors entering our store. This front-facing role is essential in creating a welcoming and organized environment while delivering exceptional customer service and memorable experiences.
The ideal candidate is polished, dependable, outgoing, and comfortable working in a fast-paced retail environment. They should be confident multitasking, communicating with a wide variety of people, and maintaining professionalism during busy periods.
Responsibilities

  • Welcome shoppers, guests, vendors, and visitors in a warm, professional, and courteous manner
  • Provide directions and assist with store layout and navigation questions
  • Deliver excellent customer service while maintaining a welcoming atmosphere
  • Check in large bags belonging to shoppers and guests, provide claim tickets, and safely store bags in the designated area
  • Help maintain store policies in a friendly and professional manner
  • Monitor the entrance area and report any issues, concerns, or unusual activity to the appropriate team member
  • Maintain a clean, organized, and professional front entrance environment
  • Support store operations and perform additional duties as assigned

Required Qualifications

  • Excellent verbal communication and interpersonal skills
  • Strong customer service and hospitality mindset
  • Professional appearance and polished demeanor
  • Dependable, punctual, and team-oriented
  • Comfortable standing for extended periods of time
  • Ability to multitask and remain calm in a busy retail environment
  • Friendly, outgoing, and approachable personality
  • Ability to represent the Mood Fabrics brand in a positive and welcoming manner

Ideal Candidate
The ideal candidate thrives in a customer-facing environment and enjoys interacting with people throughout the day. They are attentive, proactive, and capable of creating a positive first impression for every shopper, guest, and visitor entering the store.

  • Experience
    Required
  • Employment
    Full-time
  • Schedule
    Monday - Friday 9 AM - 6 PM
  • Salary
    up to $18 hourly

pin icon225 West 37th Street, Manhattan, 10018, New York

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RetailNew York

Home goods store, Store • 51-250 Employees

Hiring on JOB TODAY since June, 2026

Ready to join the world’s most iconic fabric store? For over 30 years, we’ve inspired designers and creators with exceptional fabrics, trims, notions, and customer service trusted throughout the fashion industry.

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Elise B.Active 2 hours ago
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