Customer Service Representative (CSR) - GSP CAMPAIGNS - New York
hace 2 horas•9 vistas

Entry-Level Customer Service Representative
Location: New York, NY
Work Setting: In person
Candidates must be able to commute to our New York, NY office and work on site at assigned event and promotional locations.
About the Role
We are seeking a friendly and motivated Customer Service Representative to connect with customers and support our clients’ promotional campaigns. In this role, you will answer questions, explain products and services, and assist customers with enrollment at in-person events and promotional locations.
This entry-level opportunity is ideal for someone who enjoys meeting people, solving problems, and building communication skills. Training is provided.
Qualifications
- High school diploma or equivalent.
- Strong verbal communication and active listening skills.
- Friendly, professional, and customer-focused attitude.
- Ability to explain information clearly and accurately.
- Strong attention to detail and organizational skills.
- Ability to work collaboratively in a fast-paced environment.
- Willingness to learn about client products, services, and enrollment procedures.
- Previous customer service, retail, hospitality, or sales experience is helpful but not required.
Benefits
- Comprehensive training in customer service, product knowledge, and communication.
- Guidance and mentorship from experienced team members.
- Hands-on experience supporting established client campaigns.
- Opportunities for career growth based on performance and business needs.
- Supportive, team-oriented work environment.
- Competitive compensation package.
Responsibilities
- Engage with customers in person at promotional events and campaign locations.
- Answer questions about products, services, pricing, and current promotions.
- Help customers understand available options and identify those that meet their needs.
- Support promotional sales activities and assist interested customers with enrollment.
- Accurately record customer information and follow established procedures.
- Address customer concerns and refer complex inquiries to the appropriate team member.
- Collect feedback and collaborate with the team to meet service and campaign goals.
- Experiencia
- No se requiere
- Jornada
- Completa
- Salario
- 28 $ – 32 $ por hora

Marketing Agency • Más de 250 empleados
En JOB TODAY desde junio, 2025
GSP Campaigns is more than a sales and marketing firm; we're a catalyst for growth.
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