Customer Service Representative (CSR) - Manufacturing Company - New York

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• PTM Marketing & Consulting

  

  Customer Service Representative (CSR)

  hace 28 días

  Jornada completa

  Westchester Square, The Bronx

  What You’ll Do Present our services with clarity and authority Guide new clients through onboarding Maintain professional follow-up and account support Track performance like a leader, not an employee Men and women who move with intention. Individuals who understand that income follows confidence. Those ready to grow into leadership — not sit in mediocrity. If you carry yourself like royalty, this is your lane. Who You Are Well-spoken. Well-dressed. Well-prepared. Unshaken by rejection. Self-disciplined and self-driven. Comfortable leading conversations. strong work ethic required. Experience in sales or customer-facing roles is preferred / not mandatory — mindset matters more.

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• Fidelity Investments

  

  Client Support Specialist - Greater Tri- State Area (REMOTE)

  hace 8 meses

  New York

  To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: New York City, Roslyn, Plainview, Garden City, Lake Grove, Scarsdale, Chappaqua, Greenwich, CT, Stanford, CT, Fairfield, CT We have an exciting opportunity for a remote, licensed Client Support Specialist in the Greater Tri- State area! While you will work from home, you must reside near the Greater Tri- State area as occasional in-person participation with your peers is an important part of our culture. We offer virtual interviewing and onboarding, as well as access to our virtual training and support. You’ll have full access to work from home capability to support our clients remotely. As a Client Support Specialist, you will be focused on enhancing relationships with our high-net-worth clients who have assets of $250,000 to $1 million, and therefore have complex service and investment needs. In this role, you will help to increase customer loyalty and drive business development opportunities. * Engaging with customers, via inbound calls, responding to their inquiries, and providing product and service level guidance, * Processing customer requests to include options, equities, mutual funds and fixed income trades and other specialized monetary requests * Series 7 required * Series 63 preferred (paid training & support provided) * 2-3 years of previous experience working in the financial services industry * Strong technological savvy and comfort with learning how to use new tools * You have a broad-based knowledge and understanding of general financial planning concepts * Proven customer service, client support and problem resolution skills * Ability to effectively influence others and use consultative skills to enrich the customer experience Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. The base salary range for this position is $50,000 - $76,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of ___ to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Series 07 - FINRA, Series 63 - FINRACustomer Service, Relationship Management, Sales

• Year Up United

  

  Customer Service Fundamentals JOB Training Opportunity

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  Customer Service Fundamentals Career Training Opportunity

  hace 5 días

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• Maxime's

  

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• VLICH

  

  Hotel General Manager

  hace 27 días

  New York

  Company Description VLICH is a hospitality-driven organization committed to delivering exceptional experiences for guests. Focused on excellence and customer satisfaction, VLICH operates with a strong emphasis on hospitality management and innovation. With properties located in vibrant cities like Queens, NY, VLICH fosters a collaborative and professional environment dedicated to exceeding guests' expectations. Joining our team means becoming a part of a forward-thinking company that values quality, service, and growth. Role Description As a Hotel General Manager at VLICH, you will oversee the daily operations of our on-site property in Queens, NY. This full-time role involves managing the hotel team to deliver outstanding guest experiences, maintaining efficient operational processes, and ensuring high-quality services. Additional responsibilities include financial planning and budgeting, supervision of food and beverage operations, and aligning business strategies with organizational goals. The role requires exceptional leadership and a focus on providing excellent customer service while consistently improving the overall performance of the property. Qualifications • Strong experience in General Management and Business Management, including planning, organizing, and leading teams effectively., • Proven expertise in Customer Service with an ability to enhance guest satisfaction and address concerns promptly., • Knowledge of Budgeting and financial management, ensuring operational profitability and cost control., • Experience in Food & Beverage operations, including oversight of quality service and menu development., • Excellent communication, interpersonal, and leadership skills to foster staff engagement and solve challenges efficiently., • Familiarity with hospitality industry standards and regulations is preferred., • Bachelor’s degree in hospitality management, business administration, or a related field, or equivalent experience is required. Core Work Activities: Assisting the Operational and Financial Management of the Property: • Verifies that all brand standards are being maintained in each area of the property., • Verifies that all team members meet or exceed all brand requirements., • Manages the operation of the ALL PROPERTY departments., • Verifies that a viable key control program is in place., • Maintains current licenses and permits as prescribed by local, state and federal agencies., • Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures, • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement., • Complies with all corporate accounting procedures., • Performs required annual Quality audit. Supporting the Management and Development of Departmental Teams: • Stays readily available/approachable for all employees., • Extends professionalism and courtesy to employees at all times., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists/teaches team managers scheduling (using Scheduling Tool that you recommend) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations., • Sets clear performance expectations with the Owner., • Assists team supervisors with constructive coaching and counseling., • Solicits feedback for continuous improvement. Managing the Guest Experience: • Extends professionalism and courtesy to guests at all times., • Motivates and encourages staff to solve guest and employee related concerns., • Provides excellent customer service by being readily available/approachable for all guests., • Takes proactive approaches when dealing with guest concerns., • Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities: • Verifies that orientations for new team members are thorough and completed in a timely fashion., • Takes proactive approaches when dealing with employee concerns., • Verifies that property hiring practices and strives for a culturally diverse work place. Performs other duties as assigned and needed.

• Ajulia Executive Search

  

  Customer Service Coordinator(Manufacturing)

  hace 13 días

  New York

  Customer Service Coordinator (Manufacturing) • Cross-check invoices with purchase orders and delivery receipts., • Ensure pricing accuracy: Confirm unit prices, discounts, taxes, and totals match agreed terms., • Dealing with accounts, bill of lading etc. Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals?Then this opportunity could be the right fit for you. Why should you apply? • Growth Opportunities, • Great Pay, • Excellent Benefits Responsibilities: • Keep records of customer interactions, process customer accounts and file documents., • Responding promptly to customer inquiries., • Communicating with customers through various channels., • Client Interaction: Act as the main point of contact for clients, addressing inquiries and resolving issues promptly to ensure customer satisfaction., • Order Management: Process orders accurately and coordinate with production and logistics teams to ensure timely delivery., • Communication: Maintain clear and effective communication with clients regarding product specifications, order status, and any changes or updates., • Documentation: Maintain accurate records of client interactions, transactions, and feedback for continuous improvement., • Acknowledging and resolving customer complaints., • Process purchase orders in accordance with company policies and timelines., • Validate bills of lading to ensure proper shipment documentation., • Coordinate with the traffic department to confirm logistics and resolve transportation issues., • Partner with buyers and sales reps to address customer inquiries and resolve discrepancies., • Maintain organized and up-to-date customer files and order records. Qualifications: • High School Diploma., • 2+ years of experience in billing, order management, or account support., • B2B, • Exceptional attention to detail, especially with financial and shipping documents., • Strong organizational and communication skills., • Proficiency in billing software and Microsoft Office Suite (Excel, Outlook, Word)., • Ability to thrive in a fast-paced, cross-functional team environment., • Proficient in MS Office Suite, • Strong leadership qualities Jasleen Kaur Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package. #ZR

• Food52

  

  Account Manager

  hace 26 días

  New York

  About the Company Food52 is a next-generation cooking and home company, named one of the World's Most Innovative Companies by Fast Company, with a monthly reach of more than 25 million people. Food52 challenges the models of traditional media and retailers, combining content, commerce, and community around the belief that the kitchen is the heart of the home and that food is the center of a well-lived life. Food52 inspires, informs, and supports its engaged community with recipes, videos, podcasts, events, and a curated selection of well designed, high-quality products. About the Role We’re currently seeking a full-time Account Manager to join our growing Brand Partnership Team in our New York office. This position will join an agile and fast-paced cross-departmental team tasked with driving performance and market results for our brand partners across display, video, social, newsletter, and events. Key Responsibilities: • Key participant in RFP brainstorms; work in tandem with Brand Strategy and Sales lead to craft strategic media plans and pitch decks in a timely and detail-oriented manner, • Supporting an end-to-end presale process, with strong project management skills, • Compiling all marketing materials for all RFPs under $75k, • Partner with Brand Strategy on GTM materials, seasonal pitch decks, and tentpole moment materials, • Consult with cross-functional teams to ensure all aspects of plans are strategically met and can be executed, • Gathering all materials for client meetings, internal meetings, proactive outreach and client requests, • Entering all media plans into agency templates and ensuring IOs are thoroughly checked and signed. Handling any IO revisions with legal/tech teams, • Work in tandem with the Sales team on client correspondence throughout the pre-sale process and help communicate feedback to internal stakeholders. This includes but is not limited to; media plan revisions, specs, production timelines, benchmarks, required assets, etc., • Partner with Sales lead and Brand Strategy to transition sold campaigns with extreme detail to the Client Services Manager to ensure that no sold element slip through the cracks, • Accompanying AE to client meetings, lunches, dinners and events to develop strong client relationships, • Pulling industry articles on a weekly basis and evangelizing most relevant to Sales Team, • Thoroughly understand and contribute to the development of ad product offerings, pricing and packaging, and maintaining profitable margins based on COGs Qualifications and Requirements: • Minimum of 3-4 years’ experience in account management, media planning, or similar digital role, • Experience at a media publisher is a plus, • Extremely detailed and organized, • Excellent written and verbal communication skills, • Flexible and can deal effectively with changes in priorities or ambiguity, • Comfortable with a fast-paced, always-on, start-up environment, • Bachelor’s degree required, • Understanding of digital brand advertising, and branded content Success Metrics The success of this role revolves around the following attributes: • Collaborative: You get things done cross-functionally and believe it’s about the team, not the individual, • Entrepreneurial: You have a passion for content-driven advertising and are obsessed with innovating within the complex media landscape, • High-Energy: You’re infectiously optimistic and resilient, particularly in moments of change, • Analytical: You are a critical thinker who loves to tell compelling stories through data and campaign analytics, • Client-First: You love working with and delivering for clients whether that be campaign optimizations, post campaign analytics, ad server quality and tag management., • Meticulous: You’re detailed and thoughtful in your approach, understanding the little things can help drive the success of programs Compensation The compensation for this role is $85,000 to $100,000. The range provided is based on what we reasonably expect to pay for this job as of the time of posting. The actual salary offered will be determined based on multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, geographical location, and other job-related factors permitted by law. EEO Statement Food52 is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. We evaluate candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics as required by law and as a matter of our company values.