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Customer Service Representative (CSR) - Kingbridge Cleaners & Tailors

Customer Service

5 hours ago63 views

We are a high-end dry cleaning and tailoring company dedicated to exceptional garment care and outstanding customer service. We are seeking a friendly, detail-oriented Customer Service Representative to join our team and help deliver a premium experience to our valued clients.


Responsibilities:


  • Greet customers warmly and assist them with dry cleaning orders and tailoring requests
  • Accurately check in garments, document special care instructions, and manage tailoring requests
  • Respond to customer inquiries via email, text message, and telephone in a professional and timely manner
  • Maintain accurate order records using our computer system
  • Communicate effectively with the tailoring and production teams to ensure customer expectations are met
  • Resolve customer questions or concerns while maintaining our high service standards
  • Help maintain a welcoming and organized front-of-house environment

Qualifications:


  • Strong attention to detail and excellent organizational skills
  • Comfortable using computers and navigating order management systems
  • Excellent communication and customer service skills
  • Punctual, reliable, and flexible with scheduling
  • Friendly personality with a genuine passion for making customers smile
  • Proactive and able to anticipate customer needs
  • Ability to work collaboratively in a team environment
  • Capable of making quick, thoughtful decisions when needed
  • Bilingual (English/Spanish) is a plus

What We’re Looking For:


Someone who takes pride in delivering exceptional service and understands that every interaction matters. The ideal candidate is professional, positive, detail-oriented, and thrives in a fast-paced environment while maintaining precision and care.

  • Experience
    Required
  • Languages
    English – Advanced
    Spanish – Advanced
  • Employment
    Full-time
  • Schedule
    Monday through Friday 8am to 6pm and Saturdays 9am to 5pm
  • Salary
    from $18 hourly
  • Starting time
    Immediate start!

pin icon202 Livingston Street, Downtown Brooklyn, Brooklyn, 11201, New York

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Customer AssistantNew York

Dry Cleaning and Tailorng • 11-50 Employees

Hiring on JOB TODAY since October, 2024

Employees are more like family, respect and courtesy goes a long way. If you are ready to join an awesome team and great work environment. Kingbridge may just be the place for you!

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