Customer Service Representative (CSR)

We are now hiring Customer Service representatives. Must be 18 and over to apply for this position. Position will require for you to deal with a high volume of incoming and outgoing phone calls, bookings and reservation. All in office amenities and supplies will be provided. Apply now!

United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME

Are you a customer-service pro fluent in English and Mandarin (Cantonese is a plus)? We're seeking a bilingual Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $35,000-$45,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English and Mandarin (Cantonese is a bonus). Strong verbal and written communication skills.

Kingbridge Cleaners & Tailors provides the finest garment care and expert alteration services in the world. Processed and cared for without compromise for the most discerning customer, Kingbridge blends modern technology with old-world techniques to deliver flawless customer service. The Kingbridge work-family is always striving for innovative ways to provide a convenient and world-class experience to every customer. Our inviting stores are specifically designed to develop meaningful relationships and express our difference with other cleaners, to our customers. The Customer Service Representative is the face of our business and provides each customer with a professional and warm experience from the moment they’ve entered our business to long-after they have left. They are responsible for building relationships and loyalty to our brand by ensuring operational excellence. Passion for the brand, doing the right thing, and supporting your team are vital. The Role: Service & Philosophical ○ Build and manage relationships with our customers, ensuring their experience is in line with Kingbridge’s expectations and core values. ○ Responsive to the expressed and unexpressed wishes and needs of our customers. ○ Create unique, memorable and personal experiences for our customers. ○ Own and immediately resolve customers' problems. ○ Create a working environment of teamwork and lateral service so the needs of customers are met. ○ Provide high value feedback to supervisors and management on new opportunities for growth. ○ Liaison the relationship between customers and tailors through warm transfers, support, and assistance. ○ Engage with customers and team members professionally in person, over the phone and through our software. Technical ○ Verification and update of customers account information and preferences. ○ Detailed inspection, flagging, and pre-care of customers garments. ○ Accurately describe garments, condition, and special preferences within our software ○ Creating and tracking new orders in our software. ○ Assist customers with picking up their garments in-store and scheduling delivery of their orders. ○ Manage exceptions through key performance indicators. ○ Responsible for uncompromising levels of cleanliness and creating a safe and accident-free environment. The Candidate: Required Qualities and Skills ○ A passion for delivering a world-class customer experience. ○ A proven track record of delivering results and the drive to exceed expectations. ○ Strong adherence to process and organisational skills prioritizing attention to detail. ○ High attention to detail when completing tasks. ○ Strong verbal and written communication skills. ○ Punctual and reliable Ideal Qualities and Skills ○ 2+ years of luxury retail experience. ○ An understanding of textiles and garment construction. ○ Ability to be flexible and agile to meet business needs. ○ Computer proficiency with Apple Mac & Google G-Suite. Job Type: Full-time Pay: $16.00 - $22.00 per hour Benefits: Flexible schedule Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) Work Location: In person

We are looking for an enthusiastic and driven independent sales representative to drive company sales by persuading customers to purchase our products. The independent sales representative’s responsibilities include managing customer relationships, identifying networking opportunities, answering customers' questions, and finding new customers through cold-calling, emailing, and social media advertising. You should also be able to implement effective sales strategies to continually meet or exceed sales quotas. To be successful as an independent sales representative, you should be committed to achieving sales goals with minimal supervision. Ultimately, a top-performing independent sales representative should demonstrate effective communication and negotiation skills, and achieve excellent customer service at all times.