Employment Opportunities at Duet

Internal Sales Representative Anchor Health (Brooklyn) – Sales Department About us: Anchor Health is a fast-growing home care agency that was established in 2018, and as of 2024 has nearly reached 7,000 active patients. With the growing need for homecare, we are key players in educating patients about our offering and delivering for those in need of services. We are recognized as one of the fastest-growing homecare agencies in New York because we strive to impact the communities and clientele we serve each day. About the role: As an Internal Sales Representative, you will have the exciting opportunity to impact potential patients through offering our homecare services. At Anchor, we execute multiple creative and standard lead generation strategies to produce the opportunities to convert prospects to patients. This role itself is truly for candidates that aspire to become a top sales producer within a healthcare company. Whether it is cold call outreach, or warm lead follow-ups, our team’s foundation is built on converting those leads to referrals for our back-end teams to execute on getting the patient the services they need. You can expect the environment and culture to be sales-oriented, team-focused, and full of positive energy where performance is encouraged and recognized. This opportunity presents a competitive salary and lucrative commission structure that will be discussed. Key Attributes: First 90 days (about 3 months) of employment: • This period is focused on building the initial foundation to be successful within the role and team • Extensive learning opportunities from your team members, managers and various personnel throughout the company • A “trial period” for assessing your future opportunity and fit for this role at Anchor __________________________________________________________________________________________ Detailed Day to Day for the Role • Starting off the day with high energy and a positive mindset • Connecting with team members and manager to set tasks, goals and overall agenda for our daily outreach • Utilizing CRM, Phone software and the referral reporting system to operate efficiently and accurately • Build note taking and phone etiquette skills to convert leads to clients • Reaching out to approximately 125 leads daily across our various referral sources • Daily team meetings to discuss strategy and services offerings • One on one progression-based conversations with your manager While this overview provides a helpful framework, what truly defines an extraordinary employee goes beyond specific guidelines. An exceptional employee is adaptable, resourceful, and consistently demonstrates the qualities of a team player. The responsibilities of this role may evolve over time based on the company's current needs.

Maintain a caseload of older adult clients; assessment of client's core strengths, needs, and challenges, provision of case assistance, supportive counseling services, and group services within this context. Provide supervision to Weinberg Center for Balanced Living social services team, which may include caseworkers, social workers, and social work intern. KEY RESPONSIBILITIES Maintain a caseload of older adult clients, providing comprehensive assessment of needs, case assistance, supportive counseling and routine follow-up. Assist with connecting clients with concrete services that address their self-identified needs, including completing clients’ applications for supportive housing for older adults (HUD Sec 202), benefits, and entitlements programs. Formulate care plans based on clients challenges, needs, and strengths, and recommend appropriate intervention strategies. Actively engage in reflective practice through participation in clinical supervision, case conference, staff meetings, and continuing education/training, both as a supervisor and supervisee interested in continued growth and learning as a clinical social worker. Collaborate with clinical supervisor and colleagues to monitor cases and consult with clinical supervisor when clients present with increased or imminent risk factors and evaluate the effectiveness of interventions. Assess and re-assess clients, prioritizing those with imminent risks and needs. Provide strategic information and referrals; advocate for service type, frequency, and intensity when connecting clients to resources. Serve as an onsite task supervisor and/or clinical supervisor for WCBL social services intern(s) and staff, including providing direct supervision sessions on a consistent basis or as assigned, reviewing and offering feedback on case notes and interventions, and completing performance evaluations. Complete case notes and units in electronic record, following funder’s prescribed format, and review the WCBL social services team’s case logs and notes, in a timely manner. Review intakes and community members with emerging needs; assign cases to WCBL social services staff and interns based on their bandwidth and expertise Facilitate or co-facilitate relevant psychosocial, psychoeducational, and/or mental health and wellness workshops (1-2 times per month) and/or a group series (weekly) for community members. Assist with organizing WCBL programs and events, such as special luncheons and parties, the CelebratEArts Festival, and memorials, as appropriate. Work with an interdisciplinary team to ensure consistency of service to clients. Coordinate with external agencies to ensure best care for client. Attend supervisory, agency and community meetings as required. Provide interpretation and translation services for clients, based on fluency and expertise, and use supplemental interpreting tools and services when needed. Perform other related duties as assigned by supervisor and/or director. JOB REQUIREMENTS LCSW required. SIFI-certification or 3+ years of experience as an LMSW (SIFI-eligibility) required. Bilingual (English/Cantonese or English/Spanish) strongly preferred. Knowledgeable and enthusiastic about working with older adults. Familiar with local resources and referrals, city/state/federal entitlements. Knowledgeable about age-related neurological changes; comfortable engaging clients exhibiting mental health symptoms and/or cognitive changes required. Attention to detail, ability to work under pressure, and effectively coordinate a comprehensive array of services to address the multiple needs of clients. Ability to take initiative and work independently. Prioritize tasks and cases, demonstrating astute judgement and time management skills. Utilize supervision effectively, maintaining a growth mindset by asking questions, collaborating with others, and insightfully reflecting on social work practices with older adult community members. Ability to maintain confidentiality of records and information. Must have outstanding verbal and written communication skills. Willingness to work collaboratively as part of the Older Adult Programs team. Knowledge of MS Office (outlook, office, excel) required.