Food service supervisor - Nursing facility - New York

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• MassMutual

  

  Investment Tax Manager

  3 days ago

  NEW YORK

  Investment Tax Manager Corporate Tax Department Full Time Boston, MA or New York, NY This is an individual contributor role The Opportunity The Investment Manager - Provisions will partner closely with senior leadership to manage day-to-day operations across our investment tax portfolio, spanning provision, compliance, and deferred tax processes for life insurance investment assets including securities, bonds, partnerships, derivatives, and real estate. The Investment Tax Manager will have the opportunity to develop leadership capabilities and drive meaningful process improvements. The role requires strong tax technical skills combined with operational excellence and the ability to execute in a fast-paced, complex environment. The Team As an Investment Tax Manager - Provisions, you will be a member of the Investment Tax team within the Corporate Tax Department, part of our Controllers Organization. The Corporate Tax Department is comprised of high-performing, collaborative, and agile tax professionals who are motivated by challenging work that delivers sustained value and a culture of accountability. The Impact • Drive day-to-day execution of tax provision (ASC 740), compliance, and deferred tax reconciliation processes across all investment asset classes, ensuring accuracy and timeliness of deliverables, • Provide technical tax guidance to team members on investment taxation matters, researching and resolving moderately complex technical issues independently, • Identify and resolve data integrity issues within investment accounting systems; develop and execute proactive error detection processes to improve accuracy of tax results, • Coordinate workflow and priorities across technical tax staff covering fixed income, partnerships, derivatives, and real estate portfolios, • Support ad hoc investment transaction analysis and tax planning, coordinating with tax planning, legal, investment management, and external partners, • Partner with external auditors during tax provision and compliance reviews, addressing technical inquiries and supporting documentation requests, • Identify process improvement opportunities and lead initiatives to increase efficiency, reduce risk, and enhance controls, • Mentor and develop tax professionals, providing coaching and fostering professional growth across the team, • Represent the investment tax function in cross-functional meetings and build strong relationships across finance, investments, and operations The Minimum Qualifications • CPA or certification in process or Enrolled Agent, • Bachelor's Degree, • 7+ years of tax experience from public accounting or financial services, • 5+ years of Income tax (ASC740) provision experience The Ideal Qualifications • 10+ years of tax experience with demonstrated career progression, • Big 4 tax advisory background with exposure to complex technical projects, • Insurance or asset management industry experience; familiarity with life insurance company taxation, • Working knowledge of investment taxation across multiple asset classes (fixed income, partnerships, derivatives, real estate), • Strong understanding of corporate tax provision (ASC740) and tax compliance processes, • Hands-on experience with tax technology platforms, ERP systems, or system implementation projects, • Prior involvement in large-scale transformation initiatives or process improvement programs, • Experience managing, mentoring, or leading tax professionals (formal or informal), • Strong analytical skills with ability to identify data issues and develop solutions, • Demonstrated ability to manage multiple priorities and deliver results under tight deadlines, • Project management experience or certification, • Track record of building effective stakeholder relationships across matrixed organizations, • Experience with deferred tax accounting and reconciliations, • Experience interfacing with external auditors and managing audit processes, • History of taking ownership and driving initiatives without extensive oversight, • Strategic mindset combined with willingness to roll up sleeves and execute tactically, • Strong communication skills with ability to explain complex tax concepts to non-tax audiences, • Review your work and that of others for quality, accuracy and relevance What to Expect as Part of the Team • Regular meetings with the Investment Tax Team, • Focused one-on-one meetings with your manager, • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups, • Access to learning content on Degreed and other informational platforms, • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-CR37 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

• MassMutual

  

  AI Platform Delivery Director

  3 days ago

  NEW YORK

  MassMutual’s AI Platform Engineering team is seeking an impact-driven Engineering professional to lead and grow the team that builds the infrastructure powering AI development across the company. You will own the people leadership, hiring, and day-to-day execution of the AI Platform team, partnering closely with technical leadership to translate roadmap priorities into delivery while building a high-performing, high-trust engineering culture. This is a unique opportunity to lead a team at the center of how MassMutual builds and operates the platform powering its AI initiatives. The team operates at the intersection of cloud infrastructure, AI/ML systems, and developer experience—delivering foundational capabilities that shape how the entire organization builds and deploys AI. As the engineering director, you will partner closely with the AI engineering, product, and cloud engineering teams across the enterprise, and you will invest in your team’s growth through a culture of peer learning, candid feedback, and shared technical standards. This team is defined by a shared commitment to engineering excellence, clear documentation, and the kind of people leadership that helps engineers do their best work. • Own the people leadership of the AI Platform development team—hiring, onboarding, performance management, and career development—for a team of AI platform engineers., • Drive execution against the AI platform roadmap—partner with key stakeholders to break strategic priorities into achievable sprints and milestones and hold the team accountable to delivery., • Stay technical enough to lead—participate in architecture discussions and design reviews for systems like agent runtime infrastructure, tool/plugin registries, memory and context management layers, and agent observability pipelines, even when you're not writing production code day to day., • Champion engineering excellence: set and uphold standards for code quality, reliability, on-call practices, and operational maturity across the platform., • Manage up and out: provide clear, honest reporting on team progress, risks, and resourcing needs, and communicate technical trade-offs to senior stakeholders., • Be the primary advocate for your team’s wellbeing and growth—removing blockers, building a high-trust culture, and raising the team’s technical craft through design reviews and documentation habits., • 3+ years of experience as a people manager of software, platform, or infrastructure engineers, plus 5+ years of overall software engineering experience., • Demonstrated track record of hiring, coaching, and retaining strong engineers, with experience leading teams through ambiguous, fast-moving priorities., • Working knowledge of cloud-native architecture: Kubernetes, managed cloud services, networking, and multi-tenancy patterns across AWS, GCP, or Azure, sufficient to engage credibly in technical discussions., • Proven ability to lead a team through complex, multi-month platform initiatives—driven from whiteboard to production, managing ambiguity and risk throughout., • Exposure to AI/ML infrastructure: model serving, inference pipelines, agentic solution or LLM integration patterns., • Experience setting and upholding engineering standards (code quality, on-call practices, operational excellence) across a team., • Strong communication skills: able to translate between technical depth and business priorities for different audiences, with clear written documentation habits., • Bachelors degree in a computer science, engineering or similar discipline., • Must be able to work in the US without sponsorship now or in the future., • Experience leading a team that built an internal developer platform (IDP) from scratch, with a product mindset that obsesses over internal developer experience., • Familiarity with AI safety, model evaluation, and governance frameworks., • Ability to lead with both people and technical credibility—influencing design decisions, driving alignment, and raising quality bar across the team., • Open-source contributions to platform or ML infrastructure tooling., • Comfort with ambiguity: energized by undefined problem spaces, with a habit of building clarity and shared context where there isn’t any., • Advanced educational degree preferred., • Regular meetings with the AI Platform Engineering team, • Focused one-on-one meetings with your manager, • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups, • Access to learning content on Degreed and other informational platforms, • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-MC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

• MassMutual

  

  Director of Alternative Investments - Commercial Mortgage Loans

  3 days ago

  NEW YORK

  Director of Alternative Investments - Commercial Mortgage Loans Investment Controllership Full-Time/Boston, MA, Springfield, MA or NYC The Opportunity Reporting to MassMutual’s Head of Alternative Investments, the Director of Alternative Investments will be a key leader and representative for the investment accounting, reporting, governance, and control processes supporting MassMutual’s commercial mortgage loan and real estate portfolios. The position will lead a team of MassMutual employees focused on ensuring the accurate, timely completion of monthly, quarterly, and annual accounting close cycles for these asset classes, including oversight of accounting services and reporting deliverables prepared by third-party administrators and service providers. As a Director in the Controllers Organization of Corporate Finance, you will join us as we continue our progress toward becoming best-in-class financial stewards for MassMutual. We are forward-thinking and seek others who will leverage curiosity, business acumen, and initiative to strengthen our processes and outcomes. You will lead the team that manages and executes investment accounting, analysis, financial reporting support, control execution, and process improvement for commercial mortgage loans and real estate investments. This includes governance and oversight of financial transactions, statutory and GAAP accounting requirements, regulatory reporting schedules, management reporting, audit support, and key initiatives including technology, ledger, and operating model transformation. You will thrive in a dynamic and agile accounting environment focused on both disciplined execution and continuous improvement, while partnering collaboratively across Investments, Financial Reporting, Accounting Policy, Tax, Capital Management, business unit controllers, auditors, vendors, and other stakeholders. The Team The Investment Controllership team is a high-profile team in the Controllers organization, comprised of accountants who oversee our various asset classes and investment activity. The team continues to grow in support of our growing level of assets, key initiatives and special projects. Our team has high business acumen and is driven to provide timely and accurate financial information to our customers. We pride ourselves on working with agility and being a reliable source of information in the organization. We strive to continuously improve by working together as team to make each other and our processes better. Our culture thrives on inquisitive approaches to our work to help identify issues with specificity and demonstrate high levels of accountability to make things right. The Impact • Lead the team responsible for ensuring the accurate and timely completion of monthly, quarterly, and annual accounting close cycles for commercial mortgage loans and real estate investments through effective planning, monitoring, review, and problem solving., • Oversee accounting information and reporting deliverables prepared by third-party administrators and service providers, including financial statements, footnote schedules, regulatory reports, management reports, and other investment accounting outputs., • Review and analyze financial results, trends, and key drivers for the commercial mortgage loan and real estate portfolios, using strong business acumen and communication skills to develop clear commentary for senior management and financial reporting stakeholders., • Participate in the creation, analysis, and presentation of monthly and quarterly financial analysis reporting to senior management, including explanations of portfolio performance and its impact on financial results., • Develop, document, and assure adherence to an internal control framework that supports accurate and timely financial reporting for commercial mortgage loans and real estate. Monitor the control environment, including activities performed by vendors, and recommend improvements to strengthen governance, consistency, and accountability., • Lead process improvement, automation, and operating model initiatives focused on increasing efficiency, reducing manual risk, improving transparency, and adding business value across the commercial mortgage loan and real estate accounting processes., • Support annual regulatory financial statement audit requests, participate in auditor discussions, and serve as a key point of contact for audit matters related to commercial mortgage loans and real estate., • Effectively collaborate with Accounting Policy, the Chief Investment Office, Tax, Financial Reporting, Capital Management, business unit controllers, third-party administrators, and external auditors to resolve complex accounting, reporting, and operational matters., • Lead or support the implementation of new statutory and GAAP investment accounting requirements and determine the accounting process for new commercial mortgage loan and real estate investments, investment structures, and related transactions., • Actively participate in the implementation of the Company’s new ledger and related investment accounting technology initiatives, with a focus on future-state reporting, data quality, controls, and target operating model design., • Manage priorities effectively in a dynamic environment, balancing close execution, reporting deadlines, audit support, project delivery, and continuous improvement activities., • Lead, develop, and motivate a team that is inspired, engaged, and accountable, while creating opportunities for team members to learn, grow, and contribute to better business outcomes. The Minimum Qualifications • Bachelor’s Degree, • 8+ years of relevant accounting, financial reporting, controllership, or investment accounting experience, with direct or related exposure to commercial mortgage loans, real estate, structured finance or private assets, • 1+ years of experience leading teams in a deliverable-oriented environment., • 4+ years of experience overseeing monthly, quarterly, and annual close processes, financial reporting deliverables, controls, audits, or third-party service provider outputs. The Ideal Qualifications • Experience in insurance company investment accounting, including GAAP and statutory accounting for commercial mortgage loans, real estate, or other investment asset classes., • CPA or progress toward CPA preferred., • Knowledge of STAT and GAAP accounting requirements, regulatory reporting, financial statement support, and investment-related disclosures., • Strong analytical skills, including the ability to analyze financial data sets, identify trends, and tell the story of the data in a clear and concise manner., • Proven ability to complete high-quality work efficiently, manage multiple priorities, and lead through ambiguity in a dynamic and agile environment., • Experience building and maintaining strong working relationships across cross-functional groups, senior leaders, auditors, and third-party administrators or vendors., • Excellent verbal and written communication skills with the ability to express ideas in an organized and persuasive manner to leadership, staff, third parties, and other stakeholders., • Experience identifying internal control issues, developing remediation plans, and implementing process improvements that strengthen the overall control environment., • Preferred experience working in a Lean Six Sigma, continuous improvement, or root cause problem-solving environment., • Ability to partner with and influence business leaders and peers in investment process redesign, reporting improvements, and target operating model transformation., • Experience using investment data and information to analyze and communicate the implications of investment accounting, reporting, and ERP or subledger tools such as Aladin, SAP, Hyperion, NetSuite, or other investment accounting platforms. What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset #LI-CR1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

• Amsterdam Nursing Home

  

  Assistant Director of Nursing (ADON): Nurse educator / Staff Development

  16 hours ago

  New York

  Amsterdam Nursing Home is seeking an Assistant Director of Nursing (ADON): Nurse Educator/Staff Development to join our team at our facility in Manhattan, NY. Key Responsibilities: The primary responsibilities for this position relate to education (i.e. – weekly and/or bi-weekly orientation, education, competencies, etc.). Lead and deliver clinical education and training for staff, ensuring compliance with NYSDOH and facility standards Assess and enhance staff competencies via coaching, mentoring, audits, and performance evaluations Ensure adherence to regulatory standards and best practices Evaluate and improve staff competencies and performance Ensure Quality Assurance for all nursing staff and practices Offer mentorship and professional development opportunities Collaborate with facility leadership to enhance patient care quality Lead staff onboarding orientations Conduct regular audits and assessments to ensure nursing excellence Develop and track staff development programs on topics such as infection control, body mechanics, emergency preparedness and OSHA standards Maintain training records, report on program outcomes, and stay current through workshops, publications and professional networks Essential Requirements: Current New York State RN license in good standing BSN Required, MSN/MAN preferred Minimum 3 years’ experience as a Nurse Educator or in clinical staff development (long-term care preferred) Proven ability to create and deliver engaging education, with strong coaching and leadership skills Excellent verbal and written communication; adept at building rapport across all levels CPR certification required (CPR trainer certification preferred) Rate $140,000 annually Apply now and join our amazing team! ABOUT US: With Columbia University and the Cathedral of St. John the Divine among its neighbors, Amsterdam House is located on Amsterdam Avenue at 112 street in New York City. The essence of Amsterdam includes a unique combination of old-world charm, comfortable surroundings, and a state of the art clinical care. Our longstanding tradition of caring is carried out by an exceptional staff who are dedicated to the healing arts, providing each resident with the opportunity to thrive and achieve maximum comfort. Our reputation tells the story of our success. Having consistently earned a 5-star rating from CMS, we are proud to be ranked among the best nursing homes by the US News and World Report. CentersHealthCare.com/careers Equal Opportunity Employer –M/F/D/V

• Aramark

  

  Catering Services Supervisor - Latham & Watkins - NYC

  17 days ago

  New York

  Responsible for the supervision, training, and management of the food service operation. ?Ensure that appropriate quantities of food are prepared and served. COMPENSATION: The Hourly rate for this position is $26.00 to $26.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here _ There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. • Produce and maintain work schedules and may prepare production records., • Direct daily activities., • Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements., • Ensure that food items are stored in a safe, organized, and hazard-free environment., • Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner according to departmental policies and procedures., • Maintain a sanitary department following health and safety codes and regulations., • Maintain accurate inventory on a weekly basis according to departmental policies and procedures., • May prepare orders as needed per vendor to ensure accurate production for location., • Must be knowledgeable in operating an efficient cost effective program., • Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. • Must read, write, and understand verbal instructions, • Must complete a sanitation course either before or during the first year as a lead, • Ability to perform basic arithmetic, • Maintain emotional control under stress, • Ability to resolve interpersonal situations, • Strong organizational skills Minimum Education/Certification - High School Diploma/GED This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .

• HCS Home Care

  

  Coordinator- (English and Chinese Speaking)

  25 days ago

  New York

  Job Description Job Title/Position: Care Coordinator Reports To: Care Coordinator Supervisor JOB DESCRIPTION SUMMARY Responsible for coordinating home care services for managed care patients, which includes establishing and maintaining the patient's plan of care, establishing and maintaining positive relationships with managed care customers and related referral sources, and negotiating service agreements. ESSENTIAL JOB FUNCTIONS Responsibilities 1. Coordinates home care services for managed care patients, assists with the establishment of the plan of care in coordination with the physician and insurance Case Managers, and ensures a seamless transition to home care., 2. Collaborates with inpatient utilization review departments and managed care Case Managers to facilitate safe, early inpatient discharge., 3. Verifies insurance coverage and obtains initial authorizations for services and seeks reauthorization for ongoing and additional services., 4. Works with Clinical Supervisors and staff clinicians to gather, collate, and report patient care summary information to managed care Case Managers., 5. Maintains comprehensive working knowledge of managed care contractual relationships and ensures that patients are admitted and services are delivered in accordance with contract provisions., 6. Works with members of the billing team to ensure that managed care customers are billed according to Case Manager agreements., 7. Establishes and maintains positive working relationships with current and potential managed care customers., 8. Promptly responds to managed care customer's requests and concerns., 9. Assists in building community, customer, payer and patient perceptions of Girling Health Care Of New York, Inc. as a high quality provider of services., 10. Maintains comprehensive working knowledge in the field of managed care and shares information with appropriate organization personnel., 11. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Girling Health Care Of New York, Inc. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. POSITION QUALIFICATIONS 1. High school Diploma or GED, 2. At least one-three years' experience in health care managed care coordination, preferably in home health care., 3. Complies with acceptable professional standards and practice., 4. Ability to deal tactfully with customers and the community., 5. Great customer service skills and organizational skills, 6. Demonstrates good communication., 7. Demonstrates autonomy, organization, assertiveness. flexibility, and cooperation in performing job responsibilities., 8. Can work oncall as needed Languages: • English speaking a must, • Korean and Spanish a plus \nCompany Description This is a CDPAP and Elixer Healthcare company. HCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs. This is a CDPAP and Elixer Healthcare company.\r\n\r\nHCS Home Care provides direct home health care services to patients in their homes 24 hours each day, seven days each week, and every day each year. Our caring staff provides compassionate and loving care to patients of diverse background and patient care needs.

• P4P

  

  Service Coordinators- Across Areas of NY

  29 days ago

  New York

  Job DescriptionLocation: Hybrid with patient visits (5 Boros, Hudson Valley, Spring Valley)Salary: $55K-$65K The Service Coordinator will be responsible for managing a caseload of patients, ensuring individualized service planning, monitoring, and ongoing coordination of care. While this position is primarily remote, quarterly in-person visits to patients’ homes will be required. The ideal candidate has strong case management experience and is familiar with NHTD/TBI Waiver programs; however, applicants with other case management backgrounds are encouraged to apply. Key Responsibilities For Service Coordinators: Serve as the primary point of contact for assigned patients and their families. Conduct initial assessments, develop individualized service plans, and coordinate needed services. • Be able to manage a case load of up to 25 clients. Monitor patient progress and adjust service plans as necessary. Ensure compliance with state, program, and agency requirements. Maintain accurate and timely documentation for all patient interactions. Advocate for patients by connecting them with appropriate community resources and support services. Conduct quarterly in-person visits to patients’ homes Collaborate with interdisciplinary teams, providers, and other stakeholders to ensure quality care. Qualifications For Service Coordinators: College degree required Minimum of 3 years of experience in case management, care coordination, or related services. Strong interpersonal, organizational, and problem-solving skills. Ability to work independently in a remote environment while managing a caseload. Willingness and ability to travel quarterly to patient homes across service areas. Location: 5 Boroughs, Spring Valley, Hudson Valley Region

• Community Access Inc

  

  Senior Service Coordinator

  16 days ago

  New York

  Job Description Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description The Housing department provides permanent and affordable supportive housing for individuals living with mental health concerns and low-income community residents and families, as well as licensed transitional residential programs for individuals moving from institutions into the community. Services are geared towards assisting people in maintaining their housing and moving forward with their lives in stable community-based environments. Position Overview The Senior Service Coordinator provides engagement and support services to program participants who have complex needs that require more intensive supports. The Senior Service Coordinator supports program participants using a person-centered model that supports individuals in maintaining their housing and developing and reaching goals that could include but are not limited to furthering their recovery, accessing community-based treatment and support services, connecting to community, family and social support networks, and exploring educational or vocational opportunities. Senior Service Coordinators are responsible for providing individual support as well as community building group activities. The Senior Service Coordinator assists the Program Director in the management of program as needed and provides back-up coverage when program director is absent. Senior Service coordinators will have the opportunity to supervise interns or newer staff. Key Performance Indicators All key performance indicators below are expected to be met fully. • Facilitate a minimum of four groups per month at all assigned locations, either four different groups or two different recurring groups., • Ensure that all services, follow- up and documentation are completed on time including:, • All assessments and service plans for the program are completed on time., • Complete at least two service plan linked notes for all tenants on assigned caseload (8 in licensed housing), entered within 48 hours of the meetings., • Ensure monthly in-apartment visits for all tenants on assigned caseload (weekly in the Community Residences)., • Consistently document 40 hours of direct service work each month., • Provide leadership to team by facilitating at least one staff training per quarter during team meetings, with topics chosen in collaboration with the Program Director., • Provide and document regular individual supervision at least one intern or staff member as per policy. Job Qualifications • Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in recovery-oriented service delivery., • Minimum of a high school diploma or equivalent (GED) required; bachelor’s degree in related field preferred – work experience within field may be substituted for degree., • Minimum of two years working with people who have a history of homelessness, substance use, and/or mental health diagnosis, required., • Ability to prioritize and meet deadlines., • Excellent oral and written communication skills., • Be creative and flexible., • Ability to utilize various computer programs, including Microsoft Word and Excel., • Show initiative and be responsible for follow through., • Ability to maintain confidential information, as related to position., • Demonstrated leadership skills and ability to work as part of a team., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Must be fingerprinted and cleared through a background clearance process., • Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants. Bilingual candidates are encouraged to apply. Interested candidates should apply on www.communityaccess.org/jobs. Community Access is an Equal Opportunity Employer. M/F/D/V. Women, People of Color and Members of the LGBT community are strongly encouraged to apply. We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services. www.communityaccess.org