Hospitality & Operations Lead (Lead Barista with Lead Management Skills) - Light Switch Coffee & Bar - New York

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• MetroTech | Pret A Manger

  

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  Job Description Job Title: Barista Pay: $18.50 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: Pret A Manger is looking for a passionate and skilled Barista to join our team. You'll be the heart of our coffee experience, crafting consistently excellent drinks, creating genuine moments of connection with guests, and bringing the energy and warmth that defines Pret Buzz. This is more than a barista role: you'll be a coach and standard-setter for your team, helping train and develop fellow team members on Pret's Barista Prepared Drinks program. If you love great coffee, fast-paced environments, and making people's days a little better, we'd love to meet you. Key Responsibilities: Right Pret People: Barista Prepared Drinks Training To coach and train Team Member Star and Baristas-in-training on Barista Prepared Drinks and standards Deliver drinks within the 60-second service standard, communicating proactively when delays occur To liaise with management to ensure to ensure all Barista Prepared Drinks training is planned and carried out as appropriate To carry out coffee team briefs and attend any relevant meetings and courses relating to Barista Prepared Drinks when appropriate To ensure all hot drinks training material is available and up to date To follow Pret’s dress code and be immaculately presented, wearing the correct uniform at all times Amazing Service: Creating Pret Buzz To positively engage with guests and the team with eye contact and a smile To serve Barista Prepared Drinks to the 60 seconds standards, communicating to customers and the team when this is not possible To ‘wow’ customers with latte art Delicious Food & Drink: Excellent Barista Prepared Drinks Quality & Knowledge To make all Barista Prepared Drinks to Pret standards Role model coffee knowledge and to maintain an understanding about Pret’s Barista Prepared Drinks and standards Well Loved Shop: Barista Prepared Drinks Counter Operation, Cleanliness & Maintenance To maintain the Barista Prepared Drinks equipment, Barista box and daily & weekly checks to Pret standards To view the Barista Prepared Drinks counter through a customer’s eyes and clean as you go To carry out log checks, thermometer calibration and dribble tests in line with Pret standards To manage the waste levels of Barista Prepared Drinks ingredients To action any issues relating to stock variances and waste for Barista Prepared Drinks as required by your Manager Support with keeping shelves restocked and looking picture perfect throughout the day Growing Sales: Maximizing Barista Prepared Drinks sales To have a weekly sales target and share this with the team To know your shop Barista Prepared Drinks sales versus total sales and the mix To recognize regular customers with appropriate volume of drinks via Joy of Pret Required Experience: Barista: 1 year (Required) Proficiency in espresso based drinks A team-oriented approach, you respect and support the restaurant’s success Excellent communication skills A desire to create exceptional employee & guest experiences Reliability and punctuality NYC Food Handlers Card (Preferred) Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

• maman bryant park

  

  Barista

  26 days ago

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  Job Description maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook. We’re looking for a passionate barista to join our growing team! Our ideal candidate is someone who appreciates the quality of a delicious, well-crafted beverage and is passionate about delivering that experience to each guest that comes through our doors. When you join our team, you’ll be responsible for providing a welcoming environment, with customer service and quality at the center of everything you do. You’ll be able to speak authentically about who we are, as well as every item on our food and beverage menu. You love a good cup of coffee, and are always ready to lend a helping hand to a colleague, and you don’t take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate! What you’ll do: Create & serve our full beverage menu while upholding consistency of the maman beverage standards Work with top of the industry equipment and high quality, locally roasted coffee Manage your time effectively and multi-task with efficiency that does not compromise quality Efficiently work on the barista station while delivering beautiful & artistic espresso beverages Successfully communicate specials of the season & encourage guests to try our best selling items Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service – do you know their order? Dial up the coffee without even asking! Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability Always keep your barista station sparkling, no one likes working in a messy place! Investigate and resolve any guest concerns Assist with re-stocking at the end of your shift – team work makes the dream work, so set your self & your colleagues up for success What we're looking for: You have third wave coffee experience You have minimum 2 years barista experience You are an experienced front of house professional with a sweet tooth for cookies Hospitality is your passion; you make a point of keeping up with the latest industry trends & love latte art Quality, aesthetics & top notch customer experience is a non-negotiable for you You make people feel good—your team and guests alike You work positively and collaboratively to achieve the highest standards of delivery You learn quickly and are able to adapt to maman’s unique culture Smart, no ego, upbeat, friendly, & efficiency oriented Flexible schedule that will include weekends, holidays, and special events If we get stuck in an elevator together, you’ll crack a joke and we’ll laugh along the way What's in it for you: Join a fast-growing company committed not just to serving the best cookies & coffees but to building a national brand Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values Training to get you settled into your role, learning opportunities to broaden your skill set & help you thrive at work Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out. We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer. Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!

• 20th and Sixth | Pret A Manger

  

  Barista

  13 days ago

  New York

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