Hostess/Cashier ( Mandarin Required )

Host & Hostess

12 hours ago91 views

Nan Xiang Xiao Long Bao has been selected as Michelin-recommended Shanghainese food for 9 consecutive years since 2007 and has been featured on various media and websites such as New York Magazine, Eater, Gothamist, Grub Street, Serious Eats and many more as “The City’s Best Soup Dumplings”.
We are seeking a friendly and efficient Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued. Your responsibilities will include managing guest seating, taking orders, and processing payments while providing exceptional customer service in a fast-paced environment. If you have a passion for hospitality and enjoy working with people, this is the perfect opportunity for you.
Responsibilities
Greet guests warmly upon arrival and manage their seating arrangements.
Provide menus and explain daily specials to guests.
Take food and beverage orders accurately and efficiently.
Process transactions using POS system, ensuring accuracy in billing.
Address guest inquiries and provide assistance as needed to enhance their dining experience.
Maintain cleanliness and organization of the front-of-house area.
Collaborate with kitchen staff to ensure timely service of orders.
Handle guest complaints professionally, striving for resolution to ensure satisfaction.

Skills
Previous experience in a restaurant or hotel setting is preferred.
Strong guest relations skills with a focus on customer service excellence.
Excellent phone etiquette for handling reservations and inquiries.
Familiarity with POS or similar point-of-sale systems is a plus.
Ability to work in a fast-paced environment while maintaining attention to detail.
Strong communication skills and a friendly demeanor are essential for success in this role.
A background in food service or hospitality will be beneficial but is not required.

Join us as we create memorable experiences for our guests!
Bilingual in Chinese and English is preferred
Please contact us with your work availability
Job Types: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
Employee discount
Flexible schedule
Health insurance

Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Shift:
Day shift
Evening shift
Morning shift
Night shift

Ability to Commute:
Flushing, NY 11354 (Required)

Ability to Relocate:
Flushing, NY 11354: Relocate before starting work (Required)

Work Location: In person
  • Experience
    Required
  • Languages
    English – Beginner
  • Employment
    Full-time
  • Salary
    $17 – $20 hourly
  • Benefits

pin icon39-16 Prince Street, Flushing, Queens, 11354, New York

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HostNew York

Hospitality / Food • 11-50 Employees

Hiring on JOB TODAY since January, 2025

Dumplings restaurant

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Michelle 郑Active 2 hours ago

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