



We're looking for an outgoing, hands-on, and adaptable individual to join our team in a hybrid jewelry and customer experience role. This position combines working directly with customers in our busy retail environment with hands-on jewelry production, fabrication, and repair work. We're looking for someone who enjoys interacting with people just as much as working with their hands, has an interest in jewelry and craftsmanship, and is excited to develop new technical skills.
Previous customer service experience is essential, though it can come from any industry. Prior familiarity or experience with jewelry is also required, but we welcome candidates with different levels of technical experience. We provide hands-on training in our jewelry-making processes, equipment, and techniques.
Responsibilities
Client Experience & Sales
- Welcome, engage, and assist customers throughout their visit
- Provide a friendly, personalized, and knowledgeable shopping experience
- Manage a high volume of customer interactions in a fast-paced retail environment
- Guide customers through jewelry purchases, custom designs, repairs, and other services
- Communicate product knowledge, materials, pricing, and craftsmanship
- Build relationships with customers and help them navigate their options
Jewelry Production & Craftsmanship
- Assist with the fabrication, assembly, and finishing of jewelry
- Learn and perform jewelry repairs and alterations
- Develop proficiency in laser welding for custom work and repairs
- Work with a variety of metals, materials, and jewelry components
- Assist with custom jewelry projects from initial design through completion
- Maintain quality standards, precision, and attention to detail throughout the production process
Store Operations
- Assist with inventory organization, product presentation, and merchandising
- Maintain knowledge of our jewelry collections, pricing, and services
- Maintain an organized and functional retail and production workspace
- Support daily operations and assist team members across different areas of the business
Qualifications
- Previous customer service or retail experience in any industry
- Prior experience or familiarity with jewelry, jewelry-making, or the jewelry industry
- Strong communication and interpersonal skills
- Naturally outgoing and comfortable initiating conversations with customers
- Ability to manage multiple interactions and responsibilities in a high-traffic environment
- Strong attention to detail and fine motor skills
- Comfortable working with small-scale objects and performing detailed hands-on tasks
- Interest in craftsmanship, design, and learning technical skills
- Adaptable, proactive, organized, and willing to learn
Jewelry Experience: We welcome candidates with varying levels of jewelry experience. Formal jewelry education, professional bench experience, or mastery of specific techniques is not required. Training will be provided, but some existing familiarity with jewelry and/or jewelry-making is expected.
Position Details
- Full-time, in-person position
- Five days per week
- Approximately 10:30 AM – 7:30 PM
- Salaried position
- No benefits currently offered
- Experiencia
- Se requiere
- Jornada
- Completa
- Horario
- 5 days/week (~10:30am-7:30pm)
- Salario
- 50.000 $ – 70.000 $ anual

Jewelry store, Store • 1-10 empleados
En JOB TODAY desde noviembre, 2026
JG Jewelry is an independent jewelry company specializing in handcrafted jewelry, custom designs, and reclaimed vintage and antique pieces. We bring together traditional craftsmanship and creative reuse, with much of our work happening right here in our own workshop. Working at JG means being part of a small, growing team where you get exposure to many different sides of the jewelry business. From working directly with customers and helping bring custom ideas to life, to learning hands-on production techniques and working with precious metals, there's always something new to learn. We're proud of what we make, how we make it, and the people who make it happen. We value curiosity, creativity, initiative, and a genuine appreciation for craftsmanship!
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