Lobby Attendant - private concierge services - New York

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.

We are looking for candidates for our luxury condominiums and complexes. We strive to provide the best people for our clients needs in some of their most prestigious buildings! Duties will include but are not limited to: Meeting, greeting and directing residents and guests. Verifying and recording visitor information. Answering calls professionally and assists callers with directions or instructions for the building. Receive and process incoming mail/packages. Monitor lobby traffic and alert residents to arriving guests and deliveries. Maintain logbooks for visitors and contractors Qualifications: Proven customer service experience Detail oriented Professionalism Friendly/outgoing and personable Basic computer and typing skills-

Provide professional, friendly assistance to members by responding to inquiries, addressing concerns, and helping coordinate appropriate concierge services. Maintain clear communication, follow company procedures, and ensure a consistently high standard of service. Strong interpersonal, organizational, and problem-solving skills are valued.

We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Front Desk Agent Requirements: High school diploma or suitable equivalent. 1+ years of front desk agent experience preferred. Well-groomed, professional appearance. Outstanding written and verbal communication skills. Team player. Physically agile, and able to stand for extended periods. Available to work shifts, over weekends, and on public holidays.

Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

Looking for a role where your consultative sales expertise and drive for results can make a real impact? As a Customer Service Associate at Easy Connect, you'll partner with business clients to understand their unique needs and deliver tailored voice, data, and video solutions. In addition, you'll represent client brands at pop-up events and promotional campaigns, engaging directly with customers to build brand awareness and generate new business opportunities. By building strong client relationships and providing strategic communication solutions within your assigned territory, you'll play a key role in driving customer success and fueling Easy Connect's continued growth. How You Will Make an Impact • Conduct consultative needs analysis with prospective clients to develop tailored product solutions, • Design and present compelling sales proposals and product presentations for businesses, • Maintain accurate sales databases to track activity and customer information, • Participate in sales meetings and training sessions to enhance your skills What We Offer: • Clear advancement opportunities based on performance, with promotions from within., • A supportive, team-oriented, and collaborative work environment., • Exciting travel opportunities for top-performing team members. Qualifications: • Strong interpersonal and communication skills., • A positive, outgoing, and team-oriented attitude., • Self-motivated with a genuine willingness to learn and grow., • Ability to commit to full-time work and on-site presence. This position offers flexible compensation options, including either a base pay structure or performance-based compensation under an independent contractor arrangement.

Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed., • A positive attitude, strong work ethic, and willingness to learn are essential for success in this role. Join our team as a Customer service assistant and contribute to creating an enjoyable shopping experience for our customers!

Looking for a role where your consultative sales expertise and drive for results can make a real impact? As a Customer Service Representative at Easy Connect, you'll partner with business clients to understand their unique needs and deliver tailored voice, data, and video solutions. In addition, you'll represent client brands at pop-up events and promotional campaigns, engaging directly with customers to build brand awareness and generate new business opportunities. By building strong client relationships and providing strategic communication solutions within your assigned territory, you'll play a key role in driving customer success and fueling Easy Connect's continued growth. How You Will Make an Impact • Conduct consultative needs analysis with prospective clients to develop tailored product solutions, • Design and present compelling sales proposals and product presentations for businesses, • Maintain accurate sales databases to track activity and customer information, • Participate in sales meetings and training sessions to enhance your skills What We Offer: • Clear advancement opportunities based on performance, with promotions from within., • A supportive, team-oriented, and collaborative work environment., • Exciting travel opportunities for top-performing team members. Qualifications: • Strong interpersonal and communication skills., • A positive, outgoing, and team-oriented attitude., • Self-motivated with a genuine willingness to learn and grow., • Ability to commit to full-time work and on-site presence. This position offers flexible compensation options, including either a base pay structure or performance-based compensation under an independent contractor arrangement.

Position Overview We are looking for a friendly, motivated, and customer-focused Customer Service Representative to join our team. In this role, you will work directly with customers, answer questions, provide product and service information, and help identify solutions based on their individual needs. This position combines customer service with a results-driven approach. The ideal candidate enjoys talking with people, building relationships, and creating positive customer experiences while also recognizing opportunities to recommend relevant products and services. Responsibilities • Engage with customers and provide friendly, professional assistance, • Answer questions regarding products, services, pricing, and available options, • Learn about customer needs and recommend appropriate solutions, • Provide clear and accurate product and service information, • Help customers compare options and make informed decisions, • Identify opportunities to introduce additional products or services, • Build positive customer relationships through personalized interactions, • Resolve questions and concerns in a timely and professional manner, • Follow up with customers when appropriate, • Stay knowledgeable about current products, services, promotions, and updates, • Contribute to individual and team performance goals, • Maintain a positive and professional customer-facing environment, • Collaborate with team members to provide a consistent customer experience, • Participate in ongoing customer service, product, and sales training Qualifications • Strong communication and interpersonal skills, • Friendly, confident, and comfortable interacting with customers, • Customer-focused with strong listening and problem-solving abilities, • Comfortable recommending products and services based on customer needs, • Goal-oriented and motivated to achieve results, • Professional, dependable, and organized, • Ability to work effectively in a fast-paced environment, • Comfortable working independently and as part of a team, • Ability to learn new products, services, and processes quickly, • Previous experience in customer service, sales, hospitality, promotions, or another customer-facing role is a plus What We Offer • Competitive compensation, • Performance-based incentives, • Comprehensive training and ongoing support, • Collaborative and team-oriented work environment, • Ongoing coaching and professional development, • Opportunities to strengthen customer service, communication, and sales skills, • Opportunities for growth and advancement