Operations Manager

What you’ll do as Implementation Manager: - Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps. Implementing a password manager, hardening an iPhone and other security and privacy-focused service appointments via Zoom. The team will train you on the workflows and mastery will be expected. We believe that preparation is the key to success and expect you to prepare for each implementation ensuring a personalized and smooth member experience. Efficient and thorough follow up with the Member, documenting what was completed and any changes to the workflow (i.e. new settings or other changes) is also expected. - Execute Asynchronous Cyber Health Workflows - In addition to 1:1 time with Members, there are ways to increase Members’ Cyber Health in asynchronous ways. Executing our workflows to blur a home on Google Maps, opting out of marketing databases, leveraging our Monitor program to send custom alerts will all be within scope. As our knowledge base grows and threats evolve, we are never static. We will add new workflows and you will be responsible to execute those new workflows. - Care Planning and Presentations - each Member has a personalized Care Plan, a prioritized list of proactive, risk-reducing workflows on which the team will execute. This includes usage of our apps, implementations, asynchronous workflows and more. The art of personalizing each Members’ experience to ensure they are getting targeted risk reduction in a manner they prefer is critical. You wouldn’t inject diabetes medication into a patient without diabetes who was scared of needles. In addition to executing on this Care Plan, every 12 months we prepare presentations to review Cyber Health improvements and what to expect in the year ahead. You will be responsible for executing those Care Plan assets. About you - ‘Cyber Health first’ - you already make decisions with Cyber Health in mind. You think about cyber security, privacy, and digital hygiene as you interact with others and navigate the online world throughout the day. - Startup mentality - Startups are underdogs and being an early employee in a start-up company is hard. Hard work, agility and scrappiness are necessary conditions to achieve the impossible. You are a self-starter and are self-motivated. - Super organized - startups are in constant growth mode, putting out fires left and right. You are detail oriented and can remain organized as a calm in the storm. - Technical support background - You have worked in a technical customer service oriented role where you interacted with your clients as you worked toward issue resolution. Maybe you did that as part of a helpdesk, IT support, or a consumer technology support related position. - Empathy for others - you enjoy resolving technical issues for others and have empathy for people with less technical skills than yourself.

We are seeking a dedicated and experienced Manager to oversee operations in our hospitality environment. The ideal candidate will possess a strong background in customer service and food handling, with a passion for the hospitality industry. This role requires effective leadership skills to manage staff, ensure high-quality service, and maintain operational standards. *Duties* - Oversee daily operations, ensuring smooth functioning of kitchen activities. - Manage staff schedules and shift assignments to optimize productivity and service quality. - Conduct interviews and hire qualified personnel to build a skilled team. - Provide exceptional customer service by addressing guest inquiries and resolving issues promptly. - Ensure compliance with food handling regulations and maintain high standards of cleanliness and safety in all areas. - Collaborate with kitchen staff to create menus that meet guest expectations while adhering to budgetary constraints. - Monitor inventory levels for food, beverages, and supplies; place orders as necessary. - Train staff on hospitality best practices, customer service protocols, and operational procedures. *Qualifications* - Proven experience in a managerial role within the restaurant industry, preferably in restaurants. - Strong knowledge of food handling practices and kitchen operations. - Excellent customer service skills with the ability to engage positively with guests and team members. - Experience in shift management, ensuring that all shifts are adequately staffed and operational needs are met. - Ability to work in a fast-paced environment while maintaining attention to detail. - Strong interpersonal skills with an emphasis on teamwork and collaboration. If you are passionate about providing exceptional service in the Food and Beverage sector and possess the necessary skills to lead a team effectively, we encourage you to apply for this exciting opportunity. Job Type: Full-time Pay: $52,000.00 - $78,000.00 per year

Automotive sales experience required Results driven Competitive Positive influence and upholds ethical values A tenacious drive & proactive mindset Team player Ability to manage and lead people Stamina to perform in a fast-paced environment Responsibilities: Pencil and structure car deals Lead and organize a sales team, providing consistent training Lead and support the management staff, explaining production reports Provide experienced perspective and help grow a team in areas of opportunity Provide energy and a positive attitude to set the tone for the team Manage inventory, daily tasks of team, and manufacturer specific programs Evaluate trades, interact with service managers, and prepare inventory to sell Establish and maintain good working relationships with client base Contribute to a team in a fast-paced and goal-oriented environment Benefit Conditions: Only full-time employees eligible Paid Training: Yes Management: Front End Manager Typical start time: 9AM Work Remotely No Job Type: Full-time Pay: $150,000.00 - $200,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Vision insurance Schedule: 10 hour shift Holidays Monday to Friday Weekends as needed Supplemental Pay: Commission pay Experience: sales: 3 years (Required) Ability to Relocate: Queens, NY 11101: Relocate before starting work (Required) Work Location: In person

Overview We are seeking a dedicated and experienced Shop Manager to oversee daily operations at our establishment. The ideal candidate will have a background in the coffee industry, possess strong leadership skills, and excel in team management. Responsibilities - Manage all aspects of the shop's operations including inventory, customer service, and staff supervision - Ensure high-quality service delivery and customer satisfaction - Train, develop, and motivate staff members to achieve performance goals - Implement and maintain operational procedures to optimize efficiency - Oversee shift management and scheduling to meet business needs - Handle administrative tasks such as payroll, ordering supplies, and reporting Requirements - Previous experience in the food industry, culinary field, or hospitality sector is preferred Proven experience as a Manager or in a similar leadership role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Ability to multitask, prioritize tasks effectively, and problem-solve under pressure

We are seeking a dynamic Spa Manager to oversee the operations of our spa. The ideal candidate will have a passion for the beauty and wellness industry, coupled with strong leadership skills to drive the success of our spa. Responsibilities - Manage day-to-day operations of the spa, ensuring exceptional customer service - Supervise and train spa staff, including conducting interviews and performance evaluations - Develop and implement sales strategies to drive revenue growth - Maintain inventory stock levels and oversee purchasing of spa products - Handle payroll and scheduling for spa employees - Utilize POS systems effectively for transactions and reporting - Monitor market trends and competition to optimize spa offerings - Coordinate with vendors and suppliers for quality products - Ensure cleanliness, organization, and compliance with health and safety regulations Qualifications - Has to be familiar with Candela laser, dermal infusions, chemical peels, spa administration. - Must know how to upsell services - Must have 3 years or more of experience as spa manager running a spa and managing team Proven experience in sales, retail management, or related fields - Strong leadership skills with the ability to motivate and inspire a team - Knowledge of inventory management, payroll procedures, and shift management - Familiarity with POS systems and proficiency in Microsoft Office suite - Excellent communication and interpersonal skills - Previous experience in a spa, beauty salon, or related industry is a plus Job Type: Full-time Pay: $30 and up an hour Shift: Monday-Sat 10AM-7PM Benefits: Friends and family discount Commission upsell Work Travel Yearly Bonus Experience: POS: 3 years (Required) Sales: 3 years (Required) Leadership: 3 years (Required) License/Certification: aesthetician license (Preferred) Ability to Commute: New York, NY 10010 (Preferred) Ability to Relocate: New York, NY 10010: Relocate before starting work (Required) Work Location: In person

Company Description Boris Prime Renovation (BPR) is a construction firm based in New York, NY, specializing in renovating luxury apartments and townhouses for private clients. BPR offers tailored construction services to provide clients with prime living spaces. Role Description This is a full-time on-site role for an Assistant Project Manager at Boris Prime Renovation. The Assistant Project Manager will be responsible for expediting project timelines, managing project logistics, conducting inspections, and overseeing expediting processes. Qualifications Expeditor and Expediting skills Project Management expertise Experience in conducting inspections Logistics Management skills Strong organizational and time management skills Excellent communication and interpersonal skills Ability to work effectively in a fast-paced environment Knowledge of construction processes and materials Excelent knoledge of autocad Ability to coordinate shop drawing from different trades

POSITION DESCRIPTION Position: Program Manager Program: VITA Tax Program Reports to: Program Director Salary Range: $60,000 to $65,000 Posted: March 30, 2024 Start Date: Immediately Full – Time- Vita Tax Program About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs Position Description The Program Manager is part of Ariva’s management team and has lead responsibility for the management and performance of one year round VITA tax site and up to six seasonal tax sites. The Program Manager has direct supervision of two to three permanent staff and about twelve seasonal employees. The manager is responsible for ensuring that the sites within their portfolio meet all internal and external contract goals. Ariva is one of the most established non-profit free tax assistance organizations in the Bronx. We are an IRS sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorker each year at about ten seasonal and three year round locations. The tax team is composed of 5 full-time year-round staff, 20-25 seasonal staff and about 100 hundred volunteers. This job involves frequent local travel to sites around NYC and requires some evenings and weekend hours over the course of the year. During the main filing season (January-April), the Program Manager can expect to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and must follow the health and safety procedures in our offices. This position is 100% in person. The average work week is 45 hours, more during the income tax filing season and other busy times of year. Ariva is a growing organization, and this position offers the opportunity to grow with us. Responsibilities The Program Manager has full responsibility for the tax sites in their portfolio. The Program Manager directly oversees projects and tax sites and supervises line staff. They also provide coverage as needed in the absence of site staff to ensure seamless and efficient operations of the tax sites. The Tax Program is a VITA program highly regulated by the IRS. The Program Manager ensures that all aspects of the tax sites in their portfolio are fully compliant with all IRS VITA program requirements. Ariva is also a Certified Acceptance Agent for ITINs. This IRS program also has stringent compliance requirements and, in addition, has extensive record keeping requirements. If ITINs are accepted at any of their locations, the Program Manager is responsible for ensuring that Ariva is at all times fully compliant with the requirements of the ITIN program. Responsibilities Specific responsibilities include, but are not limited to: Primary Responsibilities · Tax site performance monitoring and reporting. Ensuring the tax sites at all times meet all IRS and local funders requirements, including but not limited to the ten IRS Quality Site Requirements. · Recruitment, mentoring, retention and supervision of site coordinators and seasonal staff. · Oversight of community outreach campaigns and marketing to support a client pipeline at assigned sites. Maintaining an up-to-date client story bank. · Cultivation and engagement of community partners, financial services partners, and other host partners in the communities where the tax sites are located · Coordinating program integration activities with Ariva’s financial counseling program. · Ensuring a highly professional and client-centered environment at all of Ariva’s tax sites. · Ensuring the tax sites have at all times adequate equipment, technology and supplies and safeguards in place to preserve the privacy and safety of client data. Duties include securely maintaining an equipment inventory of laptops and peripherals, and ensuring the software is up to date, including security and antiviral software. · Participate in weekly Ariva management team meetings. Additional Responsibilities The Program Manager will also have lead responsibility for at least one of the following initiatives: · Direct Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. · Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. · Oversee Ariva’s tax time savings and asset building initiatives. The assigned manager has lead responsibility in identifying, implementing and monitoring tax time savings efforts at our sites Supportive Responsibilities In addition to the above lead responsibilities, the Program Manager will work closely with and provide support to the Program director in the following: · Contract management. · Reviewing and approving communications content, including website information and social media content related to the tax programs Core Competencies: Minimum three years of experience in managing VITA sites. Seasonal site experience is acceptable. · A demonstrated commitment to and experience working with low-income people and in low-income communities. · Extraordinary customer service skills and high standards of professionalism. · Skilled in managing, motivating and supporting staff and volunteers. · Strong project management skills; ability to simultaneously manage several busy tax sites. · Cultural competence to provide services to the diverse members of our community. · Ability to identify and build new relationships and manage existing ones with community partners. · Computer-literate; comfortable with data management, data entry, and reporting. · Very strong written and verbal communication skills. · Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) · Contract or grant management experience and skills. · Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. · Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites. Depending on project portfolio, additional competencies may be required in: · Services to seniors · ITIN preparation · Asset building and tax time savings. In addition to the above core competencies, the ideal candidate would also have · Basic knowledge of individual income tax returns · Familiarity with social media and some or all of the following applications; Salesforce, Constant Contacts, Wordpress. Salary: $60,000 to $65,000/year, depending on experience. Ariva offers full-time employees subsidized health and dental insurance, generous paid time off and other benefits. This posting will remain open through August 30th, 2024. "Ariva is an Equal Opportunity Employer"