
Opportunities available in NYC
What You’ll Do
Deliver a Premium Guest Experience
- Provide elevated, hospitality-driven service that reflects Baked by Melissa’s SWEET standard (Smile, Welcome, Engage, Educate, Thank).
- Greet every guest with warmth, sincerity, and polished professionalism.
- Create personalized, engaging conversations to understand guests’ needs and make thoughtful product recommendations.
- Demonstrate deep knowledge of our handcrafted products, ingredients, seasonal offerings, and ongoing promotions.
Drive Sales Through Expertise & Engagement
- Convert browsing guests into enthusiastic buyers through confident storytelling, sampling, and consultative selling.
- Consistently meet and exceed individual and store sales goals.
Maintain a high level of product knowledge and brand awareness to support suggestive selling opportunities.
Operate With Excellence
- Ensure accuracy and care when processing all transactions using the POS system.
- Execute daily operational responsibilities including store opening/closing procedures, inventory counts, and restocking.
- Maintain a pristine, organized, and visually elevated store environment, ensuring our premium brand standards are always upheld.
Be a Trusted Brand Ambassador
- Respond to guest questions with poise, knowledge, and a solution-oriented approach.
- Uphold safety, cleanliness, and operational standards at all times.
- Escalate potential security or operational concerns to management promptly.
- Contribute to a positive, team-oriented culture built on enthusiasm, accountability, and pride in the brand.
Qualifications
- High school diploma or GED required
- 18 years of age or older
- Previous retail, hospitality, or customer service experience preferred - luxury or specialty retail experience is a plus
- Exceptional communication skills and a naturally warm, welcoming personality
- Ability to deliver polished, consistent, top-tier customer service in a fast-paced environment
- Must be able to lift 30 lbs and stand for extended periods
- Weekend and holiday availability required
Benefits and Perks
- Opportunities for growth within a rapidly expanding brand
- 50% employee discount on all products
- Ability to pick up shifts across multiple locations
- Performance recognition programs
- A fun, positive, and collaborative workplace with premium service standards
- Experience
- Required
- Employment
- Part-time
- Schedule
- Varies
- Salary
- $17 hourly
- Benefits
- Individual Tips
- Starting time
- Immediate start!
133 West 19th Street, Manhattan, 10011, New York

Sales AssistantNew York
Food and Beverage • 11-50 Employees
Hiring on JOB TODAY since May, 2026
If you take pride in delivering exceptional service, love connecting with people, and thrive in an energetic, guest-first environment, we’d love to meet you. Come help us make every moment - and every mini cupcake - feel unforgettable.
Luli D.Active 1 minute ago
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