



By the Way Bakery is a high-end specialty bakery offering exceptional gluten-free, dairy-free, and kosher pareve treats that taste as good as – if not better than – traditional baked goods. With four successful locations and partnerships with Whole Foods and other high-end retailers, we're looking for a passionate Sales Associate.
We're specifically seeking candidates with retail team supervision. No restaurant experience required.
As a Sales Associate, you’ll be an essential part of our team, working hands-on with customers and teammates to ensure smooth daily operations. You’ll help deliver the outstanding service and premium quality we’re known for, all while contributing to a positive and professional store environment.
We're looking for enthusiastic and engaging Counter Associates to join our team at our Upper West Side location (2440 Broadway, NYC).
Key Responsibilities
Customer Experience Excellence
Provide friendly, knowledgeable service that reflects our premium brand
Support teammates in learning customer service best practices
Answer customer questions with enthusiasm and product knowledge
Daily Operations
Follow all opening and closing procedures with care
Help maintain health, safety, and company standards
Keep the store clean, organized, and visually appealing
Team Collaboration
Work closely with your team to create a positive, supportive environment
Take pride in your role and contribute to a strong team culture
Set a positive example through great service and attention to detail
Inventory & Merchandising
Assist with receiving and restocking products from our kitchen and distributors
Ensure products are fresh, well-stocked, and properly rotated
Help create attractive displays that showcase our quality and drive sales
Shifts Available:
Morning Shift: 7:00 AM – 1:00 PM (occasionally earlier)
Evening Shift: 1:00 PM – 7:00 PM
Days: Weekdays and weekends required
Part-time: 3–4 shifts per week
Holiday availability required (including Rosh Hashanah, Thanksgiving, and Christmas)
This is not a seasonal position - we're seeking long-term team members (6+ months minimum
Requirements:
Education: High school diploma or equivalent (required)
Certification: NYC Food Handlers Certificate (preferred; must be obtained after hire if not already held)
Love creating joyful customer experiences and working with high-quality, handmade baked goods? We’d love to meet you!
Job Type: Part-time
Pay: $18.00 per hour
Expected hours: 18 per week
Benefits:
Employee discount
Flexible schedule
Ability to Commute:
New York, NY 10024 (Required)
Work Location: In person
2440 Broadway, Manhattan, 10024, New York

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