Transportation Coordinator - EZ Ride

The Customer Service Representative (CSR) is responsible for assisting customers by providing information about products and services, resolving inquiries, and ensuring a positive customer experience. The CSR serves as the first point of contact for customers and plays a key role in maintaining customer satisfaction and loyalty. Key Responsibilities: Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner. Provide accurate information about products, services, policies, and procedures. Resolve customer complaints or issues efficiently while maintaining a positive attitude. Process orders, returns, exchanges, and account updates as needed. Maintain and update customer records in the system. Escalate complex issues to supervisors or appropriate departments when necessary. Follow company guidelines, policies, and customer service standards. Keep detailed records of customer interactions and transactions. Work collaboratively with team members to improve customer satisfaction. Qualifications: High school diploma or equivalent required. Previous customer service experience preferred but not required. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Basic computer skills and familiarity with customer service software or CRM systems. Ability to multitask and work in a fast-paced environment. Professional, patient, and positive attitude. Work Environment: May work in an office, call center, retail, or remote setting. Full-time or part-time schedules may be available, including weekends or holidays depending on the company. Key Skills: Communication Active listening Problem solving Time management Attention to detail Customer focus

We are seeking an energetic and engaging WHATNOT HOST to join our dynamic team! As a key face of our brand, you will create memorable experiences for our guests through lively interactions, exceptional service, and a welcoming atmosphere. This role is perfect for someone with a passion for hospitality, excellent communication skills, and a flair for entertaining. You will be responsible for hosting live sessions, engaging with viewers, and ensuring every guest feels valued and excited to participate. If you thrive in fast-paced environments and love connecting with people, this is your chance to shine! Duties Host live streaming sessions with enthusiasm, guiding viewers through product showcases or themed events Engage actively with the audience by answering questions, responding to comments, and creating a lively atmosphere Maintain a high level of professionalism and positive energy throughout each session Coordinate with team members to prepare content, manage schedules, and ensure smooth broadcasts Use POS systems such as Aloha POS or Micros POS to process transactions when necessary Provide exceptional guest services by addressing viewer inquiries promptly and courteously Uphold brand standards by maintaining an organized streaming environment and adhering to company policies Experience Previous host or hostess experience in a customer-facing role preferred Background in food service or restaurant environments highly desirable Strong customer service skills with the ability to connect authentically with diverse audiences Experience using POS systems like Aloha POS or Micros POS is a plus Excellent communication skills, including phone etiquette and guest relations expertise Hospitality or hotel experience can be beneficial in creating a welcoming environment Demonstrated ability to multitask efficiently in fast-paced settings while maintaining professionalism Join us as a WHATNOT HOST and bring your vibrant personality to life! Help us create engaging experiences that leave lasting impressions on our guests while enjoying the support of a passionate team dedicated to excellence. Job Types: Full-time, Part-time Pay: $15.92 - $26.21 per hour Work Location: In person