North Plainfield
Job Description Job Title: Budtender Full Time/Part Time positions available based on experience Job Summary The Budtender position is a customer-facing role responsible for delivering an exceptional, compliant, and personalized experience to every guest. This position plays a vital role in educating customers on cannabis products, guiding purchasing decisions, and supporting daily dispensary operations. The ideal candidate is professional, compassionate, detail-oriented, and thrives in a fast-paced, highly regulated retail environment. Key Responsibilities Customer Experience & Sales • Greet customers and visitors in a warm, professional, and welcoming manner, • Provide knowledgeable guidance on cannabis products, including forms, effects, benefits, and responsible use, • Assess customer needs and deliver personalized product recommendations, • Answer questions clearly and accurately while fostering trust and comfort, • Process transactions accurately using the point-of-sale (POS) system, • Verify customer identification and ensure compliance with state cannabis regulations, • Follow all company policies, procedures, and regulatory requirements, • Maintain confidentiality and professionalism at all times, • Assist with receiving, counting, restocking, and organizing inventory, • Maintain accurate product handling and inventory tracking, • Ensure products are properly displayed, stored, and labeled, • Maintain a clean, safe, and organized retail environment, including front- and back-of-house areas, • Support management and team members with daily operational needs, • Contribute to a positive, respectful, and inclusive workplace culture, • Must be 21 years of age or older, • Ability to pass required background checks, • High school diploma or GED required, • 1–3 years of experience in retail, hospitality, customer service, or related fields preferred, • Cannabis industry experience, • Experience with Treez, METRC, Alpine IQ, Dispense App or similar systems (preferred but not required), • Strong customer service and communication skills, • Attention to detail and accuracy in transactions and inventory, • Adaptability in a fast-paced, regulated environment, • Willingness to learn and stay current on cannabis products and regulations, • Professional appearance and positive attitude, • On-site retail dispensary setting, • Standing for extended periods and light lifting may be required
