Office Assistant
25 days ago
Sparta
-- Administrative and Clerical Support
Answer phones, direct calls, and take messages.
Greet visitors, assist them, and direct to the right person.
Manage office supplies and keep the office stocked.
Help prepare and send internal communications.
Schedule meetings, appointments, and travel as needed.
File and organize documents, both paper and digital.
Handle incoming and outgoing mail and packages.
Clean and organize the office regularly to maintain a neat workspace.
-- Data Entry and Record Keeping
Keep databases updated with accurate information.
Process and file documents like work orders and logs.
Create reports on delivery times, driver performance, etc.
-- Dispatch and Scheduling
Assign drivers or service teams to jobs.
Plan efficient routes for drivers, considering traffic and weather.
Monitor deliveries and provide status updates as needed.
Customer Service and Communication
Respond to customer inquiries and resolve complaints.
Update customers on any changes in delivery schedules.
Communicate instructions and updates to drivers or field teams.
-- Support to Other Departments
Assist other teams with administrative or dispatch tasks.
Prepare simple reports and presentations as needed.
-- Problem Solving and Safety Compliance
Address issues during dispatch, such as delays or breakdowns.
Work with other departments to solve operational issues.
Ensure compliance with safety and efficiency protocols.
