Customer care jobs in Brooklyn, New York, NYCreate job alerts

We are looking for an experienced and talented hairdresser to join our salon team. The ideal candidate should be skilled in a variety of hair techniques, including cutting, coloring, highlights, and balayage. Strong knowledge of hair care, styling trends, and customer service is essential. We value creativity, attention to detail, and a passion for helping clients achieve their best look. If you’re a professional who takes pride in their work and enjoys a dynamic, friendly environment, we’d love to hear from you!

Are you a recent cosmetology school graduate looking for an exciting opportunity to grow your career in the beauty industry? We’re Rosemary & Sage, a boutique salon in Williamsburg, Brooklyn, offering modern services in hair color, cutting, and extensions, and we’re looking for passionate, motivated, and creative individuals to join our team as an assistant/apprentice! What You’ll Learn with Us: • Advanced hair coloring techniques (including balayage, highlights, and Redken color) • Precision haircutting for all hair types and textures • Extension applications (tape-ins, hand-tied, etc.) • Client consultation skills to build lasting relationships • Salon operations and client care in a fast-paced, high-end environment What We’re Looking For: • Recent cosmetology school graduates or those about to graduate • Eagerness to learn and grow as a professional stylist • A passion for all things hair, from color to cutting and extensions • Team player with a positive attitude and strong work ethic • A commitment to customer service and making clients feel their best What We Offer: • Hands-on training and mentorship from experienced stylists • Opportunity to work with a talented, supportive team • Growth potential within the salon as you develop your skills • Fun, collaborative, and stylish work environment in the heart of Williamsburg • Access to ongoing education and professional development

Description: Architectural Grille, a Division of Giumenta Corporation, located at 42 Second Avenue, Brooklyn, NY, 11215 is a family-owned and operated manufacturing company that has been in business since 1945. We are currently seeking to add a Business Development/Logistics/Customer Service member to our growing team. Architectural Grille presents at several trade shows in the United States. We are seeking an additional team member to join us who can assist with logistical coordination and representation of our product. Additional projects will be provided when not working on trade show projects. This role required heavy client, staff, and outside vendor interaction. Please note this is an ON-SITE position: Monday - Friday 8:00AM to 4:30PM Salary: $70,000 Duties/Responsibilities: · Assist in the logistics of trade shows, including travel booking, marketing materials to be sent before the show, shipping coordination, booth booking, load in / load out, contracts, and general logistics. · Trade shows would require travel 5 to 10 times a year. This may increase if more trade shows are added. Coordinate meetings for trade shows or events where requested. Follow-up of attendees from the trade show Create campaigns in Salesforce as needed (training will be provided) Manage our sample fulfillment database (Material Bank) to ensure all sample requests are fulfilled and followed up on. (training on this application will be provided). Book Architect/ Designer presentations · Quote follow-up via email and phone calls to discuss the status of the projects. Visit local clientele when applicable. · Assisting with take-offs when needed. Track and document activity in Salesforce. · Working on special projects may include marketing and our website. Additional duties as needed Able to think one step ahead and is proactive. Detail orientated · Communicate with clients and represent the brand to elevate the customer experience. · Ability to work on projects alone and with a team. · Ask questions when something is unknown. · Ability to problem solve and think outside the box. Qualifications/Requirements: A minimum of 2 – 3 years of experience Experience working and coordinating logistics for trade shows Detail orientated and organized. Computer experience MS Outlook and Excel Blueprint reading is a plus but not required. Salesforce experience is a plus but not required. Sheet metal knowledge/experience is a plus but not required. Neat and organized Ability to work in a team atmosphere. Ability to communicate clearly and concisely to achieve the intended objective. Working Conditions: Clean Environment Eyes may be strained during the day. Americans with Disabilities Specifications: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Introductory Period: 90 Days After Thirty Days: · Health Care · Paid Holidays Paid Time Off (PTO): · Beginning 1/1 after completion of six months: 10 PTO’s · Beginning 1/1 after completion of two years: 12 PTO’s · Beginning 1/1 after completion of three years: 13 PTO’s · Beginning 1/1 after completion of four years: 14 PTO’s · Beginning 1/1 after completion of five years: 15 PTO’s · Beginning 1/1 after completion of six thru nine years: 20 PTO’s · Beginning 1/1 after completion of 10 years plus: 25 PTO’s After One Year: · Ability to contribute to the company 401(k) plan. · Safe Harbor Plan 3% of your salary · Profit Sharing Plan Other Opportunities: · Year-end performance bonus (if warranted) · Annual increase (if warranted) · Transit Check · Voluntary Benefits from Extensis (Dental Plan, Vision Plan, Short Term Disability, Beyond Perks, Term Life Insurance, Flexible Spending, Long Term Disability, Credit Union, Group Home/ Auto Insurance, Critical Illness Insurance, Pet Benefit Plan, Section 529 College Savings, Prepaid Legal Services and Aflac)

About Us: Southside Pharmacy is a community-driven pharmacy dedicated to providing exceptional customer service and personalized care. We are looking for a friendly and motivated individual to join our team as a Cashier/Customer Service/Sales Associate. No prior experience is necessary—we are willing to train the right candidate! Job Description: As a Cashier/Customer Service/Sales Associate, you will play a key role in ensuring customer satisfaction by providing fast, friendly, and efficient service. You will be responsible for handling transactions, assisting customers, and promoting products and services. We are looking for someone with a positive attitude who is eager to learn and grow with our team. Key Responsibilities: Greet and assist customers in a professional and courteous manner. Handle cash, credit, and debit card transactions accurately and efficiently. Answer customer inquiries regarding products, prescriptions, and pharmacy services. Maintain cleanliness and organization of the checkout area. Assist in restocking shelves and ensuring inventory is up to date. Promote and upsell pharmacy products and services. Resolve customer issues or refer them to the appropriate department for further assistance. Qualifications: No prior experience is required; we are willing to train motivated individuals. Strong communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Basic math skills for handling cash and processing transactions. A friendly, approachable demeanor and a commitment to providing excellent customer service. Availability to work flexible hours, including evenings and weekends. Compensation: Competitive hourly wage. Employee discounts. Opportunities for advancement within the company.

Qualifications like paid training and using proven processes; are motivated by commissions/incentive compensation; value reliability, punctuality and teamwork; 7 more items(s) Benefits Mavis Tires & Brakes at Discount Prices - AUTOMOTIVE TIRE TECHNICIANS ($800 New Hire Bonus) Put your career into high gear with Mavis Tires & Brakes at Discount Prices! Mavis offers eligible Automotive Tire Technicians GUARANTEED WEEKLY BONUS PAYMENTS during the introductory period of employment, totaling up to $800! 15 more items(s) Responsibilities care about meeting customer-promised delivery times and providing quality service;

Buckler Pharmacy is a brand new pharmacy committed to providing exceptional patient care and building lasting relationships within our community. We are searching for a dedicated and passionate Staff Pharmacist to join our growing team! In this role, you will: - Accurately dispense medications and provide friendly, knowledgeable customer service. - Collaborate with the Pharmacy Manager to ensure smooth daily operations. - Maintain accurate patient records in compliance with all legal and ethical standards. - Contribute to a positive and supportive work environment. This is an excellent opportunity for a pharmacist who thrives in a fast-paced environment and enjoys being part of a close-knit team. To be considered, you must have: - A valid pharmacist license in New York - Excellent communication and interpersonal skills. - Strong attention to detail and commitment to accuracy. - A passion for providing outstanding patient care. We look forward to hearing from you! Job Types: Full-time, Contract Pay: $40.00 - $50.00 per hour Expected hours: 40 per week Experience: Pharmacy residency: 1 year (Preferred) License/Certification: Registered Pharmacist (Required) Licensed Pharmacist (Required) Ability to Commute: Brooklyn, NY 11221 (Required)

Yakitori Specialist (Temporary Position) – WakuWaku x Oldies WakuWaku x Oldies is seeking a skilled and passionate individual to take care of the yakitori section of our restaurant. This is a temporary position ideal for someone with experience in Japanese cuisine, particularly grilling yakitori. The role involves preparing, cooking, and serving high-quality yakitori dishes while maintaining the highest standards of food safety and customer service. If you have a love for Japanese food and enjoy working in a dynamic and friendly environment, we would love to hear from you!

Heart to Heart Home Care is seeking a Brooklyn and Queens Field Canvasser Representative who is an energetic, very outgoing individual who can interact with the community. This position requires excellent communication skills, outstanding customer service, and a person capable of market and table throughout the 5 boroughs. You must be able to interact with bystanders and capable of registering Medicaid recipients into our home care services. Duties Here are a few responsibilities of a Canvasser’s duties: Memorize and recite sales scripts and statements prepared by the employer Conduct door-to-door canvassing to introduce our services to potential and existing customers Obtain information, such as contact details and insurance information, from potential leads and clients Confidently introduce the company's services to clinics, pharmacies, hospitals and other referral sources Participate in events and presentations including fairs, rallies, and festivals Consistently maintain a daily, weekly and monthly quota of Medicaid recipients who are interested in home care services Skills - Experience in outbound calling, call center, office, sales, or client services preferred - Proficiency in cash handling and data entry - Ability to type efficiently and accurately - Multilingual abilities are a plus - Strong customer support skills with a focus on problem-solving - Job Type: Full-time

Job Duties/Description: As an Authorization Coordinator at Four Seasons Healthcare Solutions, you will be a crucial part of our team, ensuring that our patients receive the care they need through effective management of authorizations. Your responsibilities will include: Authorization Management: Track and monitor all existing authorizations. Request new authorizations prior to their expiration date. Communicate with Managed Long-Term Care (MLTC) organizations for all authorization needs. Enter and scan all authorizations, ensuring all patient profile information (e.g., language, address, phone number) is entered and/or updated. Coordination and Communication: Adjust master schedules to reflect new authorizations and send notifications to relevant departments. Advise the coordination department of any changes or new authorizations. Act as a liaison between Intake and Coordination departments. Utilization Management: Ensure no patients are exceeding their utilization limits. Follow up with contracts for discharge authorizations. Advise the coordination department about discharges to prevent schedule rollover and ensure timely responses. Monitoring and Reporting: Monitor all insurance portals for updated authorizations. Run weekly reports on under and over utilizations and discharge events. Monitor Electronic Visit Verification (EVV) utilization and develop programs to adhere to QUAPI meetings. Quality Assurance: Perform quality assurance on patient and caregiver profiles. Call and terminate non-active aides. Follow up with patients on hold, vacation, or hospitalization. Assist Payroll with customer service and clerical needs. Qualifications: Previous experience in a healthcare setting, preferably with authorization management. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Proficiency with electronic health records (EHR) systems and insurance portals. Ability to work collaboratively in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance Paid time off (PTO) and holidays Professional development opportunities About Four Seasons Healthcare Solutions: Four Seasons Healthcare Solutions is dedicated to providing high-quality care and services to our patients. We are committed to fostering a supportive and collaborative work environment where our employees can thrive and grow. Join our team and make a difference in the lives of those we serve!

Heart to Heart Home Care is seeking an energized, professional individual with great customer skills and attitude to assist us in the hiring process of all trainees & certified aides. Job description: We are looking for a customer-oriented service representative to recruit caregivers/HHAs across our companies. If you have good phone skills, a great personality, you’re enthusiastic about the world of recruiting, and are tech-savvy, we’d like to meet you. No Home Care experience is required ( a + if you do have home care experience ) / Recruiting / Interviewing experience is required! If you like to talk with people and build skills while you do it, apply now! Responsibilities: Maintain personnel files in compliance with NYS DOH regulations. Process all new applicants for employment, interviews, checks authenticity of certificates and references. Conducts interviews for potential new hires and make recommendations accordingly. Administer new hire orientation while working closely with the Human Resources department during the hiring phase. Skills: Must be fluent in conversational Spanish. Homecare experience a plus! (Not Required) Excellent communication and presentation skills. Ability to multi-task, prioritize, manage time effectively, and exceptional organizational skills. Job Type: Full-time What we offer: **Supportive management team Growth opportunities **401K ** Sick day and PTO benefits Job Type: Full-time

Dog Walker Looking for a part-time dog walker to join the Parkside Pups team! Our dog walkers are an integral part of our pack and so it is important that this role is filled by an individual who shares our primary values when walking our pups: Safety Reliability And fun! Job Responsibilities Include: Weekly communication with the Parkside Pups management team Walking up to 3 pups at a time for 30-min or 1 hr walks Writing a 3 sentence report recapping the walk for the pawrents. Taking photos of the pups during each walk Pet Sitting and Boarding based on availability Certification in First Aid and CPR for dogs, if not already certified Required Availability: Mondays - Fridays 11am- 3pm or Tues - Thursday 11am-3pm (with an option to pick up extra shifts as needed) Job Requirements: A love for dogs! High School Diploma Required Previous experience in Dog Walking/Wag or Rover Excellent Communication skills Experienced in Customer Service Ability to handle stressful situations in a positive manner A natural problem-solver Reliable and Trustworthy Flexible schedule Willingness to work with a start-up company Ability to work with dogs of all sizes and temperaments Preferred Qualifications: Looking to work in Animal Care on a long-term basis Has their own means of transportation (i.e. bike, scooter, car etc.) Knowledge of basic dog commands and dog behavior First Aid and CPR certified for Dogs Compensation: $17-$30/walk based on experience, length of walk, and # of pups

Busy home care office is looking for an upbeat bilingual Spanish office support to provide exceptional customer service support to an entire team. Responsibilities: Provide excellent customer service by answering and routing phone calls. Answering a high volume of calls. Maintains a professional attitude and appearance. Perform a variety of clerical and data entry tasks and all other duties as assigned Requirements: Must be fluent in conversational Spanish. Superior customer service and strong communication skills (written & verbal). Knowledge of excel or word a PLUS. Great attitude. Excellent attendance and punctuality. No Home Care experience is required (a PLUS if you have prior home care or call center experience) Job Type: Full-time What we offer : **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive

We are seeking a skilled Nail Technician to join our team. If you have a passion for nail care and providing exceptional customer service, we want to hear from you. Responsibilities - Perform nail care services including manicures, pedicures, and nail enhancements - Provide additional services such as body waxing, esthetic laser treatments, hair threading, dermabrasion, eyelash extensions, etc. - Deliver excellent customer service to ensure client satisfaction - Upsell products and services to clients - Maintain a clean and sanitized work environment Skills - Proficient in nail care techniques - Experience in retail sales is a plus - Knowledge of body waxing, esthetic laser treatments, hair threading, dermabrasion, eyelash extensions - Strong customer service skills - Ability to upsell products and services - Understanding of sanitation practices in a salon setting Job Types: Full-time, Part-time Pay: $17.66 - $19.62 per hour Expected hours: 20 – 40 per week Benefits: Flexible schedule Shift: 10 hour shift 4 hour shift 8 hour shift Ability to Relocate: Brooklyn, NY 11233: Relocate before starting work (Required) Work Location: In person

Heart to Heart Home Care is looking for friendly and outgoing individuals with the ability to market within the Manhattan, Queens and Brooklyn boroughs that can distribute information about our high-quality Homecare & CDPAP Services. Responsibilities: Distribute flyers outdoors, table market, door to door canvassing and hand out other products which include promotional information of agency. Interact and engage within the community professionally to obtain potential clients. Participate in community events and presentations with team. Demonstrate daily communication with supervisor. Ability to create a book of business with food pantries, clinics, senior centers & other targeted sites. Job Schedule: Monday through Friday (9:00am to 5:30pm) Qualifications: Must be a bilingual speaker. Demonstrates great customer service skills. Outstanding personality, attendance and punctuality. Excellent communication skills. Comfortable interacting with potential clients daily. Must be able to travel to following boroughs: Manhattan, Queens and Brooklyn. Be able to work outdoors during ALL weather conditions. Benefits: Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Job Type: Full-time

Responsibilities: Providing high-quality manicures and pedicures, which includes removing old nail polish from fingernails and toenails, cleaning nails, shaping the ends of nails, pushing back cuticles, and applying new polish based on clients’ preferences. Applying artificial nails. Recommending various nail designs and nail art to clients. Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments. Sanitizing all nail instruments and equipment before each use. Ensuring that workstations are kept clean and orderly. Ensuring that nail and massage supplies are adequately stocked. Providing quality hand and foot massages. Nail Technician Requirements: High school diploma or GED. State manicurist/cosmetologist license. Proven experience working as a nail technician. In-depth knowledge of manicure and pedicure techniques. The ability to concentrate for extended periods of time. Detail-orientated and patient. Excellent hand-eye coordination. Effective communication skills. Exceptional customer service skills.

Heart to Heart Home Care is looking for a Payroll/Billing Representative for our Corporate office. The Payroll/Billing Representative performs a wide range of clerical functions and administrative duties. Specifically related duties are to process duty sheets that include, but not limited to areas such as filing, answering telephones, and assisting the payroll supervisor as needed. Responsibilities: Timely processing of duty sheet as well as reviewing for corrections. Process and maintain W-4 tax date and changes in personal data. Process Direct Deposit Forms. Review and process sick leave request. Maintains a professional attitude and appearance. Perform a variety of clerical and data entry tasks and all other duties as assigned by Supervisor. Requirements: Provide excellent customer service by answering and routing phone calls. Must be bilingual in Spanish Must be knowledgeable of excel Good attitude Punctual Team player What we offer: **Supportive management team **Paid orientation and training **Monthly lunches **Daily Snacks **Yearly Bonuses **Team building outings Job Type: Full-time

Responsibilities: Providing high-quality manicures and pedicures, which includes removing old nail polish from fingernails and toenails, cleaning nails, shaping the ends of nails, pushing back cuticles, and applying new polish based on clients’ preferences. Applying artificial nails. Recommending various nail designs and nail art to clients. Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments. Sanitizing all nail instruments and equipment before each use. Ensuring that workstations are kept clean and orderly. Ensuring that nail and massage supplies are adequately stocked. Providing quality hand and foot massages. Nail Technician Requirements: Can start ASAP High school diploma or GED. State manicurist/cosmetologist license. Proven experience working as a nail technician. In-depth knowledge of manicure and pedicure techniques. The ability to concentrate for extended periods of time. Detail-orientated and patient. Excellent hand-eye coordination. Effective communication skills. Exceptional customer service skills.

Heart to Heart Home Care is seeking for an exceptional customer service professional who is enthusiastic and motivated to join our Quality Control Coordination/Personnel team! Job Description: The Quality Control department oversees complaints and claims received by our customers, as well investigate and review each communication the department receives, to be able to find resolution. The department is responsible for maintaining accurate records. Responsibility: Must be fluent in Spanish Excellent customer service Great communication, writing, and grammar skills Ability to identify and resolve arising issues Ability to investigate, track and document all received complaints to ensure timely follow up Exceptional attention to detail and customer service skills HHA Exchange experience a + but not required! What we offer: **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive Job Type: Full-time

We are seeking to hire a medical assistant who will be responsible for assisting with administrative duties at our facility. As a successful candidate, you will be responsible for obtaining patient records and test results, coordinating daily administrative tasks, preparing treatment rooms for examinations, and assisting our practitioners during medical procedures. To be successful in this role, you will need to be certified by a medical assistant program and have at least one to two years of prior experience in a medical setting. A basic understanding of patient care and medical terminology will be a huge advantage for you. Medical Assistant Responsibilities: Obtaining and recording patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality. Coordinating the daily administrative activities, including scheduling, patient check-in and check-out, and patient medical record maintenance. Preparing treatment rooms for clinical examinations and assisting practitioners with medical procedures and other patient care. Delivering compassionate support, attention, and assistance to patients and families. Ensuring compliance with all health care regulations, including HIPAA and OSHA. Preparing and administering medications for patients as directed by physicians. Medical Assistant Requirements: Must have certification from a medical assistant program or military medical corpsman program. One to two years of experience in a medical setting. Have a high school diploma, bachelor's degree, or equivalent. A basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope. Excellent interpersonal, organizational, and customer service skills. Familiarity with electronic medical health care record systems.

Heart to Heart Home Care is seeking experienced sales representatives with a competitive drive to meet business targets and deadlines. Responsibilities: Clearly communicate the benefits of our company's services to potential clients. Negotiate contracts and pricing with clients to maximize profitability. Provide excellent customer service and support throughout the sales process. Develop and implement sales strategies to meet or exceed sales targets. Build and maintain strong relationships with new and existing clients. Qualifications: Prior experience in sales. Excellent interpersonal communication skills. Self-motivated with a results-driven approach.. Bilingualism is a plus! (Not required). Must be able to travel to all boroughs. Be able to work outdoors during ALL weather conditions. Benefits: Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Job Type: Full-time