Customer care jobs in New York, NYCreate job alerts

We are seeking a talented and passionate Hair Stylist/Hairdresser to join our dynamic team. The ideal candidate will possess strong technical skills, excellent customer service abilities, and a creative flair for hairdressing. Responsibilities: -Provide a wide range of hair services, including but not limited to: -Cuts & Blowouts -Colors (all techniques: balayage, ombre, highlights, etc.) -Styling -Treatments -Updos -Consult with clients to understand their desired look and provide professional recommendations. -Advise clients on hair care products and styling techniques. -Maintain a clean and organized workstation without wasting products. -Adhere to salon policies and procedures. -Build and maintain strong client relationships. -Participate in team meetings and training sessions. -Assist with salon maintenance tasks as needed. Qualifications: -Proven experience as a Hair Stylist/Hairdresser -Cosmetology license (required). -Strong technical skills in all aspects of hairdressing. -Excellent communication and interpersonal skills. -Passion for providing exceptional customer service. -Creative and artistic flair. -Ability to work independently and as part of a team. -Strong work ethic and a positive attitude.

Face Glow Skincare & Laser, located in the heart of Manhattan, is a thriving skincare and laser treatment business dedicated to providing top-notch services for acne, anti-aging, scarring, pigmentation, and laser hair removal. We take pride in tailoring each treatment to meet our clients' unique skin needs. Why Join Us: Work in a modern and dynamic office environment. Be part of a professional, agile, and rewarding team. Help clients achieve their skincare goals in a welcoming atmosphere. Responsibilities: Perform a variety of esthetic services, including facials, microneedling, facial massages, laser resurfacing, and laser hair removal. Build strong relationships with clients to understand their skin needs and preferences. Upsell additional services and retail products to elevate the client experience and drive revenue. Maintain a clean, organized, and safe work environment. Follow health and safety regulations to ensure a safe experience for all clients. Requirements: Valid esthetician license. Fluent in English, Ukrainian, and Russian. Proven experience in esthetic services, including facials, facial massages, and microneedling. Excellent communication and customer service skills. Ability to upsell products and services effectively. Strong attention to detail and a passion for skincare. Ability to thrive in a fast-paced environment. A hospitality mindset with a focus on client satisfaction. If you are passionate about skincare, client care, and working in a collaborative team, we’d love to hear from you!

Job description Busy home care office is looking for an upbeat office support clerk for our clinical department. Who will assist with clerical duties and provide exceptional customer service support to entire team. Responsibilities: Ability to create and maintain the nurses schedule on a daily basis. Assure all documentation like records, data, and forms are entered into the necessary systems. Receive, review and follow up with requires documents in a timely manner. Obtain, review, and enter RN authorizations, when received. Ability to follow up with required medicals orders. Skills Must be fluent in conversational Spanish. Superior customer service and strong communication skills (written & verbal). Knowledge of excel or word a PLUS. Great attitude. Excellent attendance and punctuality. Job Type: Full-time Salary: $18.00 - $20.00 per hour What we offer: Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits

We are currently in search of a highly skilled, licensed cosmetologist to join our prestigious team as a Hair Assistant. This role provides a unique opportunity to work in a sophisticated salon environment, where excellence, professionalism, and attention to detail are paramount. The ideal candidate will possess refined customer service skills, exceptional multitasking abilities, and an unwavering commitment to the standards of our upscale clientele. Primary Responsibilities: Provide seamless assistance to stylists, ensuring an efficient and elevated client experience Maintain the highest standards of cleanliness and organization throughout the day and during the closing routine Perform shampooing, conditioning, and light styling services with attention to detail Potentially execute blow-dry services (prior experience is preferred but not required) Foster an atmosphere of professionalism and sophistication, ensuring every client feels valued and attended to Qualifications: A valid cosmetology license Proven ability to manage multiple tasks with poise in a fast-paced environment Impeccable customer service skills with a strong focus on personalized client care Comfort and discretion when working with distinguished, high-profile clientele Availability on Tuesdays, Wednesdays, Sunday and select days. If you are an ambitious, licensed professional seeking a refined environment where you can grow and develop your craft, we invite you to submit your résumé and cover letter for consideration. We eagerly anticipate the opportunity to welcome you to our esteemed team.

Heart to Heart Home Care is seeking an experienced Home Care Retention Specialist to join our growing team! Responsibilities: Follow up with all required parties to ensure resolution and continuation of the patient services in an event of possible discharge. Create, optimize, and evolve retention strategies to sustain patients. Analyze customer feedbacks to identify & assess customers’ needs to achieve superior customer satisfaction. Build sustainable relationships with patients through open & continuous communication. Uphold the highest level of integrity and customer service. Requirements: Must be fluent in conversational Spanish. Ability to follow up and research customer concerns and communicate all obtained information to appropriate parties. Ability to develop new techniques to ensure customer preservation. Exceptional documentation skills. Job Type: Full-Time Salary: $18.00 - $23.00 per hour What we offer : Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits

Fully Remote** About the Senior Manager position Like all our positions, this job is fully remote and offers unlimited PTO. This position offers the opportunity to build a tax service line in a vibrant and caring culture that allows you to work with full autonomy. In addition, of course, to great pay and benefits. We are looking for someone who really loves tax and has the desire and ability to help us build an exceptional tax service line. One that stands out from the competition. We have great clients, a wonderful culture, and major ambitions to build a large tax service line that supports our mission of helping our clients achieve financial freedom. Our firm is well established and has always provided tax services, but we are entering a new era of growth and we need a tax expert that will really own the world of tax within our firm. What Your Day to Day Will Look Like: - Manage all aspects of clients' tax planning, advisory, and return preparation. - Research complex tax subjects - Prepare tax planning and advisory memos for clients on complex tax subjects. - Prepare full written tax plans. - Prepare quarterly updates to tax plans. - Meet with clients. - Review tax returns - Supervise and review work prepared by senior accountants and managers. - Correspond with tax authorities. Other Job Responsibilities - Monitor federal and state tax updates. - Prepare a monthly email tax update for clients. - Review and update tax work templates. - Review and update tax organizer templates. - Develop work paper templates for tax services and related deliverables. - Develop and document a library of tax strategies. - Assist with development of tax services packages for business development. - Assist the CEO with business development strategies for existing tax clients. Education and Experience: - Bachelor's degree in Accounting or Taxation. - Active Certified Public Accountant (CPA) license. - 7+ years of experience in income tax. - Experience with Intuit ProConnect and Thomson Reuters tax research products is preferred. - What You Need to Succeed: - Ability to deliver spectacular client service, with great communication skills - Ability to easily explain difficult concepts - Problem solver - Tech-savvy - Detail-oriented - Self starter - Desire to grow and learn - Experience performing and documenting tax research on complex topics - Experience with QuickBooks Online and Intuit ProConnect Tax - Experience supervising others Upward Mobility and Upskilling: We cover the cost of continuing education for our CPAs and we work with each team member to develop a customized learning and development plan. We believe in investing in our people. Ideally, this person would develop into a Director of client services and then potentially an Executive position. We believe in hiring and promoting from within and developing long-term relationships with our team members.

Job Title: Nail Sales Specialist Location: New York, NY Employment Type: Part-Time / Full-Time Monday & Tuesday, 10am - 8pm Compensation: $16/hour + 10% Commission (Taxable Income) Job Overview: We are seeking a highly skilled and customer-focused Nail Sales Specialist to join our team. The ideal candidate should have a passion for beauty and nails, possess strong sales skills, and be proficient in assisting customers with applying and removing nails. This role requires an individual who is both personable and results-driven, ensuring clients have a seamless and satisfying experience. Key Responsibilities: • Engage with customers to understand their preferences and recommend suitable nail products. • Demonstrate the application and removal process for various types of nails, ensuring clients feel confident and comfortable. • Provide exceptional customer service, answering questions about products and offering expert nail care advice. • Actively drive sales by upselling products and encouraging repeat purchases. • Maintain an organized and visually appealing sales display. • Process transactions accurately and efficiently. • Keep track of inventory and report stock levels when needed. • Comply with tax regulations (employees must report earnings). Requirements: • Previous experience in retail sales or beauty-related customer service preferred. • Knowledge of nail application and removal techniques (training can be provided). • Strong communication and interpersonal skills. • Ability to work in a fast-paced retail environment. • Part-time and full-time positions available—flexible scheduling. • Must be legally authorized to work in the U.S. Compensation & Benefits: • Base Salary: $16 per hour. • Commission: 10% on sales. • Opportunity for career growth in the beauty industry. If you have a passion for sales and beauty and want to be part of a dynamic and growing team, we encourage you to apply!

The Crew Member delivers an over-the-top guest experience while working in a variety of roles within the restaurant. Whether they are making the dough or helping our customers at the front counter, they are focused on hot and ready food and creating happy guests. Fun, fast-paced, flexible, and people-focused work environment where you can find your first job or work on leadership skills and find a place to advance. We are looking for employees that are: Friendly Fun Hard-working Dependable Respectful We are doing more than serving pizza we are serving people by holding to our values of: Serving others: We are in the business of making our customers’ lives easier every chance we get. We are generous and selfless. Owning your work: We give more than what’s expected. We embrace accountability and care deeply. We have relentlessly high standards and never accept less than the best. Inventing Something: We make things happen. We are curious, adventurous, and open-minded. We believe in taking the initiative to improve whatever we touch. We dream it, then do it. Never Giving Up: We act fast with fearless determination. Obstacles never stop us from reaching our goals.

Responsibilities: - Safely transport passengers to designated locations in a timely fashion - Follow traffic laws and maintain a clean driving record - Adhere to company policies and procedures for vehicle maintenance and inspection - Provide excellent customer service to passengers or clients - Assist with loading and unloading of passengers as needed - Plan and follow designated routes or schedules Punctuality and customer care is our top priority. Experience: - Previous experience as a driver in one or more of the following areas is preferred: - Paratransit - Taxi driver Requirements: - Valid driver's license with a clean driving record - Current TLC license not due to expire in the next 3 months - Operating a TLC registered vehicle or ability to rent a TLC vehicle - Excellent communication and customer service skills - Strong attention to detail and ability to follow directions - Physical stamina to sit, stand, and drive for extended periods of time Benefits: - Flexible schedule If you have the necessary skills and experience for this position, we would love to hear from you. Please submit your resume highlighting your relevant experience or give us a call! Please be advised that remuneration is determined based on the successful completion of assigned trips on a weekly basis. Job Type: Contract Pay: $700.00 - $2,500.00 per week Benefits: Dental insurance Health insurance Vision insurance Schedule: Choose your own hours Day shift Evening shift Monday to Friday Morning shift No nights Weekends as needed Supplemental Pay: Bonus opportunities Work Location: On the road

We are looking for a Pharmacy Technician to join our team here in the Chelsea area. The role would consist of maintaining proper levels of stock, interacting with customers and patients, double checking medications that are being dispensed, billing medications and ordering medications from our vendors, maintaining clean environment.

Hiring ASAP. Master Cabinet Maker needed, candidate will be vetted at shop for experience. Pay by experience. Se habla Espanol. Responsibilities: Must understand from concept to finish. Selecting the appropriate materials, fittings, and tools for each task. Cutting resources down to size, accurately. up to 1/16th of an inch. Planning an effective approach to work to ensure that each project is completed on time. Creating standard and custom components of cabinets. Gathering the elements of each cabinet and assembling the final product. Inspecting each completed item to ensure that it has been constructed accurately, and that the necessary finishes have been applied. Repairing elements of cabinets that have been sent in for servicing. Wearing the requisite uniform and taking necessary precautions to remain safe. Advising on appropriate care for finished products upon request.

Marina’s Beauty Studio is a brand-new beauty destination in the heart of Brooklyn, offering a modern, stylish space for beauty professionals. We’re looking for a skilled and passionate Nail Technician to join our team. In this role, you will provide top-quality nail care services, including manicures, pedicures, gel nails, and nail art, while delivering excellent customer service to build lasting client relationships. You'll be part of a growing team in a vibrant, supportive salon environment, with opportunities to expand your skills and clientele.

Location: TraxNYC, New York, NY Role Summary: TraxNYC is seeking a charismatic and customer-focused Jewelry Sales Associate to join our team. This role is integral to providing an exceptional shopping experience for our clientele. The ideal candidate will have a passion for luxury jewelry, excellent communication skills, and the ability to build strong relationships with customers in a fast-paced retail environment. Responsibilities: Customer Engagement: Greet and assist customers, providing personalized recommendations based on their preferences and needs. Build and maintain lasting relationships with clients, fostering loyalty and trust. Educate customers about the quality, craftsmanship, and uniqueness of TraxNYC jewelry. Sales Performance: Meet and exceed individual and team sales targets. Upsell and cross-sell products to maximize sales opportunities. Handle customer inquiries, follow-ups, and resolve any concerns professionally. Product Knowledge: Stay updated on the latest jewelry trends, company offerings, and industry developments. Provide detailed information about materials, designs, and care instructions for jewelry pieces. Store Operations: Maintain the appearance of the store, ensuring displays are visually appealing and well-stocked. Assist with inventory management, including stock checks and restocking items as needed. Process transactions accurately and efficiently using the store's point-of-sale system. Qualifications: Previous experience in luxury retail sales, jewelry sales, or a similar customer-facing role is highly preferred. Excellent interpersonal and communication skills with a strong ability to connect with diverse customers. A passion for luxury goods and an understanding of fine jewelry craftsmanship. Sales-driven mindset with the ability to work toward and achieve goals. Basic computer skills; experience with CRM or inventory management software is a plus. GIA certifications or similar qualifications are a plus. What We Offer: Commission-based earnings only. Opportunities to work with a vibrant and creative team in the luxury jewelry industry. Employee discounts on all TraxNYC products. A collaborative work environment with opportunities for growth and professional development. Job Type: Full-time Pay: Commission-based earnings only Expected Hours: 45-50 per week Benefits: Employee discount Commission-based earnings PTO & sick days after 1 year of tenure

Job Summary : Full- Time Medical Assistant at our Upper East Side Office. The Medial Assistant is responsible for performing the highest quality of medical, clinical and clerical tasks in a medical setting. Schedule : Full time, Monday - Friday 9am-5:00 pm . Open Flexibility to help cover in a team environment is needed. Medical Assistant Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective providers Assist physician in medical , cosmetic and laser procedures Prep rooms before and after patients, including checking all equipment at the beginning of each shift to ensure all is in proper working order Daily scan all retail and cosmetic products and medical supplies and alert Practice Manager of any low level supplies Qualifications Healthcare experience required Nationally Certified Medical Assistant preferred Experience using EMR software and patient scheduling system Must be computer savvy Strong communication, interpersonal and organizational skills Excellent patient relations and customer services skills

Your role as barista is to make coffee with a manual machine , also to take care of customers. Must have some type of experience in the coffee industry.

Barbers will be Providing haircuts, trims, fades, and other styles based on client preferences or trends. This may include using clippers, scissors, razors, or straight razors for detailed cuts. To ensure a safe environment Barbers will be Engaging with clients to understand their hair and grooming needs. Offering advice on suitable hairstyles, hair care products, and maintaining grooming between visits.

Natural Squeeze is on a mission to provide wholesome, organic options to our community, and we are expanding our team! We are in search of passionate individuals who are adept in the kitchen and have a love for healthful, natural foods. Our aim is to create a lively, nourishing space for both our customers and our team. Grill and Prep Cook: - Preparation of salads, sandwiches, and healthy bowls. - Must have prior experience in a kitchen setting, specifically with grilling and assembling fresh meals. - Ensuring the maintenance of clean and sanitary working areas. - Following proper procedures for food prep, receiving, and storing inventory. - Ability to understand and comply with our quality and health standards. General Responsibilities: - Assisting with stocking and setting up kitchen stations. - Operating kitchen equipment safely, including knives, blenders, and juicers. - Maximizing sales potential through friendly and courteous customer service. - Ability to perform opening, mid, and closing duties following given procedures. - Arriving at work on time, appropriately groomed, and ready to work. Skills: - Effective time management skills. - Demonstrates a passion for cooking and cares about healthy, nutritious, and delicious food. - Open and willing to communicate in a respectful way. - Ability to meet customer service expectation standards when interacting with customers, vendors, and Team Members. - Attention to detail. Physical Requirements: - Standing/walking for 6-8 hours in an 10-hour workday. - Ability to work a flexible schedule. - Ability to use tools and equipment, including knives, blenders, juicers, and other kitchen appliances. Benefits: - Competitive Wages: Hourly pay + tips

Company Description TOKA Salon in New York City embodies the essence of connection and creativity. The salon is a collective of talented stylists who come together to create inspiring looks and experiences for their clients. Whether you join TOKA as a guest or as a team member, you'll feel the connection and inspiration that drives our work. Role Description This is a full-time on-site role for a Hair Salon Assistant at Toka Salon NYC. The Hair Salon Assistant will be responsible for assisting stylists with various tasks, including preparing clients for services, shampooing, organizing salon inventory, and maintaining a clean and organized work environment. Qualifications Experience in shampooing and preparing clients for salon services Ability to maintain a clean and organized work environment Excellent customer service and communication skills Ability to work well in a team and follow instructions Ability to work in a fast paced environment while maintaining a positive attitude throughout the day Interest in the beauty and hair care industry Previous salon experience is a plus Cosmetology license is mandatory

Physical work, primary task is care stain removal on clothing. MUST work most Saturdays MUST have good personal skills and customer service skills. If no experience, MUST be a fast learner BONUS if another spoken language. BONUS if knows tailoring CANNOT make mistakes, MUST be careful in all actions Cleaners work must be done onsite. Will learn all aspects of business. Will ultimately be cleaner and manager for the cleaner. Training Provided. Job Types: Full-time, Part-time Pay: From $16.00 per hour Expected hours: 40 per week Schedule: Day shift Weekends as needed Work Location: Hybrid remote in Oakland Gardens, NY 11364

Are you a passionate and talented hairstylist looking to grow your career in a supportive and creative environment? At Rose Hair Braiding, we are seeking skilled professionals to join our team and help us deliver exceptional beauty services to our diverse clientele. What You’ll Do Provide high-quality hair braiding, styling, and other hair care services based on client preferences and current trends. Build positive, long-lasting relationships with clients through exceptional customer service and personalized consultations. Maintain a clean and organized workstation to ensure a safe and professional environment. Stay updated on the latest hair care techniques and trends to bring fresh ideas to the salon. Collaborate with a team of stylists and makeup artists to create a welcoming and inclusive salon experience. NOTE: The interview is going to be in person, and demonstrations might be requested.

Bartenders Needed for New Year’s Eve in Manhattan Join us for one of the biggest nights of the year in NYC! We’re seeking energetic, fast, and skilled bartenders to bring fun and professionalism to our New Year’s Eve event. What We’re Looking For: Quick learners who can adapt to a fast-paced environment. Polished individuals who take pride in their appearance, presence, and drink presentation. A rock star behind the bar who genuinely cares about their craft and the guest experience. Team players with a fun, trustworthy, and positive attitude. Why Join Us? The biggest night of the year means the biggest tips of the year! Reliable base hourly pay, pre-collected gratuities, and consistent cash tips throughout the night. Additional tips are inevitable as everyone celebrates ringing in the New Year! Opportunity to work at ongoing and upcoming events throughout the year, even during the slower season. Qualifications Proven experience in bartending and customer service Proficiency with POS systems Strong time management and sales skills Knowledge of food safety and handling practices Basic math skills for cash handling and transactions Interviews are being held ASAP! Don’t miss your chance to be part of our exciting events team.