Customer satisfaction jobs in Forest Hills, NYCreate job alerts

You will have the opportunity to establish and oversee our global services, ensuring high customer satisfaction and operational excellence, and collaborate with our leadership team to develop ...

Reviewing order issue submissions and determining fair resolutions that balance customer satisfaction with business interests. * Leveraging data analytics tools to identify high-risk users and detect ...

Your leadership will contribute directly to customer satisfaction, retention, and advocacy as Finout continues to scale. We offer a competitive on-target earnings range of $140,000-$190,000 ...

Identify and assess customers' needs to achieve satisfaction * Build sustainable relationships and trust with customer accounts through open and interactive communication * Provide accurate, valid ...

The ideal candidate is a strong communicator with a passion for customer satisfaction and a keen eye for detail and organization. Responsibilities: * Provide prompt, accurate, and courteous responses ...

Track and report onboarding progress and customer satisfaction metrics. * Monitor key performance indicators (KPIs) such as time-to-value, onboarding completion rates, and churn risk. * Identify ...

The Customer Service Representative will be responsible for assisting customers with insurance inquiries, quotes, policy changes, claims processing, and ensuring customer satisfaction. Qualifications

Analyze return policies to improve customer satisfaction. * Recommend fulfillment carriers based on carrier claim data and product delivery feedback. What you'll bring: * Analytical Expertise : A ...

Your expertise will directly impact customer satisfaction, retention, and product adoption. Over time, this role may grow to additional responsibilities beyond integrations. This is an in-person role ...

You'll play a key role in ensuring customer satisfaction and building lasting relationships. Responsibilities * Handle customer inquiries and complaints via phone, email, or in-person * Provide ...

Elevate Customer Satisfaction: Customer Service Specialist Wanted! Are you an experienced customer service professional seeking a new challenge? We are looking for a Customer Service Specialist to ...

Lead initiatives to enhance customer satisfaction, retention rates, and lifetime value across all channels. * Map and analyze the entire customer journey to identify critical touchpoints, pain points ...

... customer satisfaction. 7. Proficiency in Microsoft Office suite and CRM software (e.g., Salesforce). 8. Willingness to travel frequently within the assigned territory. Location: This position is ...

Provide ongoing support and follow-up with customers post-sale to ensure satisfaction and address any additional needs. Documentation and Reporting: * Maintain accurate records of customer ...

Develop and maintain positive relationships with clients, offering personalized support and ensuring a high level of customer satisfaction. * Coordinate with the Photography/Videography Team: Liaise ...

The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies. The CSM will act as the primary daily client

... customer satisfaction. * Administer the staffing, training and performance reviews for the Sales Department. Ensure training programs are conducted regularly and hotel's standards of performance are ...

Manage and grow existing customer accounts by providing exceptional service, understanding their needs, and offering solutions that drive customer satisfaction and loyalty. * Product presentations ...

This role involves acquiring new customers, retaining existing business, leading major proposals and negotiations, and ensuring customer satisfaction. Key Responsibilities * Identify, win, and ...

Ensure the retail organization is continuously improving customer service to maximize customer satisfaction. * Resolve all customer issues. * Analyze market trends to make informed decisions ...

Customer satisfaction leads to a higher level of spend, which is important to help grow the business. * Reviewing analytics to internal and external stakeholders with complete knowledge of the data

... customer satisfaction. • Participate and create engaging content for social media platforms to enhance our digital footprint. Qualifications and Requirements: • Previous experience in retail or ...

Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction * An effective communicator who understands the importance of listening ...

You'll also collaborate cross-functionally to ensure consistent messaging and deliver superior customer satisfaction. Key activities include planning and scheduling content, analyzing performance ...