Are you a business? Hire customer satisfaction candidates in Bayonne, NJ
Company Overview GSP CAMPAIGNS is a Manhattan-based marketing agency known for its innovative strategies that enhance sales and marketing performance. Our mission is to transform businesses by amplifying their unique brand narratives and delivering extraordinary results through data-driven campaigns. Summary As a Brand Ambassador at GSP CAMPAIGNS, you will play a vital role in supporting our sales and marketing initiatives. This position is essential for ensuring exceptional customer experiences and contributing to the overall success of our campaigns. Responsibilities - Assist in daily operations to ensure smooth workflow and customer satisfaction. - Provide excellent customer service by engaging with clients and addressing their needs. - Operate POS systems accurately, processing transactions efficiently. - Support food preparation and presentation as needed for promotional events. - Collaborate with team members to achieve sales goals and enhance brand visibility. - Maintain cleanliness and organization of the workspace to create a welcoming environment. Requirements - Strong customer service skills with a focus on client satisfaction. - Basic math skills for handling transactions and inventory management. - Experience with POS systems preferred but not required. - Ability to work in a fast-paced environment while maintaining attention to detail. - Sales experience is a plus, particularly in retail or food service settings. If you're ready to contribute your skills to a dynamic team that values creativity and results, we invite you to apply today at GSP CAMPAIGNS!
Are you a customer-service pro fluent in English, Mandarin and Cantonese. We're seeking for an Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $52,000-$56,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English, Cantonese and Mandarin Strong verbal and written communication skills. Apply now and help us make a difference in our customers' experiences! Job Type: Full-time Pay: $52,000-$56,000 per year Benefits: 401(k) Health insurance Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Language: Mandarin (Required) Cantonese (Required) Work Location: In person
About Café Yaya Café Yaya is a welcoming, vibrant café in the heart of NYC, dedicated to serving high-quality coffee, fresh sandwiches, salads, and drinks in a cozy, home-like atmosphere. We're looking for an enthusiastic Barista to join our team and be part of our journey to create a unique experience for our customers. Position Overview We’re searching for a passionate and customer-focused Barista to prepare and serve exceptional coffee and other beverages. The ideal candidate will have a genuine love for coffee, strong customer service skills, and a commitment to creating a memorable café experience. Responsibilities - Prepare and serve coffee, tea, matcha, and other beverages to café standards - Maintain knowledge of coffee, espresso, and matcha preparation methods - Operate and maintain café equipment, including espresso machines and grinders - Keep the café area clean, organized, and well-stocked - Engage with customers, offering personalized service and menu recommendations - Work as part of a team to ensure smooth café operations Requirements - Prior barista experience is a plus, but training will be provided for the right candidate - Ability to work efficiently in a fast-paced environment - Strong communication and interpersonal skills - Flexibility to work mornings, weekends, and holidays as needed - Passion for creating a welcoming atmosphere and delivering high-quality service What We Offer - Competitive pay - Opportunity to grow within a small, supportive team - A chance to work in a beautiful space with a close-knit team dedicated to quality and customer satisfaction - Employee discounts
Job Overview We are seeking a skilled and enthusiastic Bartender to join our vibrant team. The ideal candidate will have a passion for mixology and a commitment to providing exceptional service in a fast-paced environment. As a Bartender, you will be responsible for crafting cocktails, serving drinks, and ensuring a welcoming atmosphere for our guests. Your ability to engage with patrons and create memorable experiences will be key to your success in this role. Responsibilities - Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. - Maintain cleanliness and organization of the bar area, including washing glassware and cleaning countertops. - Engage with customers, providing recommendations and answering questions about drink options. - Handle cash transactions accurately, including processing payments and managing tabs. - Monitor customer behavior to ensure responsible alcohol service and compliance with legal regulations. - Assist with inventory management, including tracking stock levels and placing orders as needed. - Collaborate with kitchen staff to ensure timely service of food orders when applicable. - Participate in promotional events or special catering functions as required. - Skills - Experience in fine dining environment is preferred. - Strong hospitality skills with the ability to create a welcoming atmosphere for guests. - Knowledge of brewing methods and cocktail recipes is an advantage. - Proficient in cash handling and basic math skills for accurate transaction processing. - Familiarity with food handling practices to ensure safety and compliance standards are met. - Sales skills to effectively promote menu items and increase customer satisfaction. - Ability to work efficiently under pressure while maintaining attention to detail. - Excellent communication skills for effective interaction with customers and team members. - Join us as we create unforgettable experiences for our guests through exceptional service and expertly crafted beverages!
We are seeking a skilled TEAM Player Bartenders, FULL TIME AND PART TIME, The ideal Bartender candidate must be experienced, and will be responsible for mixing and serving alcoholic and non-alcoholic drinks to patrons, creating a welcoming environment, and ensuring customer satisfaction. Bartender Duties: - Know how to prepare and serve beverages, including cocktails, beer, and wine, following standard recipes - Interact with customers, take orders, and provide recommendations when necessary. - Know how to open a bar - Keep a clean and sanitary work environment. - Know how to break down a bar at end of day. - Maintain cleanliness of the bar area and adhere to all food safety standards - Handle cash transactions and operate the cash register - Check identification to ensure customers meet legal drinking age - Upsell additional products when appropriate Server, Barback/Busser Duties: - Ensure Bar is stocked and clean at all time - Interact with customers, take orders, and provide recommendations when necessary - Maintain cleanliness of the bar area and adhere to all food safety standards - Handle cash transactions and operate the cash register - Check identification to ensure customers meet legal drinking age - Upsell additional products when appropriate Qualifications: - Previous experience as a Bartender/Server or in a similar role - Knowledge of customer service principles and practices - Familiarity with food safety regulations - Excellent time management skills - Ability to handle sales transactions accurately - Experience in restaurant, food service, catering, or retail environments is a plus If you are passionate about providing exceptional service and creating memorable experiences for guests, we invite you to apply for this exciting Bartender position. Job Types: Full-time and Part-time Pay: Hourly pay plus Tips Expected hours: 16 to 35 per week Benefits: NA • Flexible schedule Shift: • Evening shift • Night shift Ability to Commute: • College Point, NY 11356 (Required) Ability to Relocate: • College Point, NY 11356: Relocate before starting work (Required) Work Location: In person
Are you a spirited individual with a passion for hospitality, a talent for mixology or food service, and a commitment to creating unforgettable guest experiences? We're looking for dynamic and skilled Bartenders and Food Servers to join our team and elevate every moment at our establishment. If you're outgoing, service-driven, and thrive in a fast-paced environment, we want to hear from you. Bartender Responsibilities: Mixology Mastery: Craft a variety of classic and creative cocktails, ensuring every drink is beautifully presented and expertly made. Guest Interaction: Engage guests with friendly conversation, take drink orders, and offer personalized recommendations. Bar Operations: Maintain a clean and organized bar, restock supplies, and ensure all equipment is sanitized and functional. Promotions & Sales: Actively promote daily specials, events, and seasonal cocktails to maximize guest enjoyment and drive revenue. Cash Handling: Manage tabs, process payments accurately, and handle transactions responsibly. Collaboration: Work closely with servers, kitchen staff, and management to ensure smooth service. Regulatory Compliance: Follow all alcohol service laws and safety policies to promote a responsible drinking environment. Food Server Responsibilities: Guest Service Excellence: Greet customers warmly, take accurate food and beverage orders, and ensure timely delivery. Menu Knowledge: Understand menu offerings, ingredients, and preparation styles to confidently answer questions and upsell when appropriate. Order Coordination: Collaborate with the kitchen and bar teams to ensure order accuracy and efficient service. Table Management: Monitor tables for guest satisfaction, refill drinks, clear dishes, and address needs proactively. Cleanliness & Sanitation: Maintain a clean dining area, follow hygiene protocols, and ensure all health regulations are upheld. Cash & POS Handling: Accurately handle bills, payments, and record-keeping using POS systems. Qualifications (Applicable to Both Roles): Experience: Minimum 2–5 years of experience in a similar role; bartenders must have prior experience in high-volume bar settings. Skills: Strong interpersonal skills, multitasking abilities, and a passion for delivering top-notch customer service. Knowledge: Familiarity with drink recipes, food pairings, current hospitality trends, and safety standards. Work Ethic: Reliable, punctual, team-oriented, and able to maintain professionalism in a fast-paced environment. Availability: Flexible to work evenings, weekends, and holidays. Why Join Us? A vibrant and supportive work culture Opportunities to grow within a dynamic hospitality team Be part of a place where your energy, skills, and personality will shine
Maxus Group is a leader in delivering premier talent and technology solutions, providing world-class support anytime, anywhere. Our integrated service lines allow us to understand our clients' unique needs better, enhancing overall satisfaction across various disciplines. Summary We are seeking an IT Technician to join our dynamic team at Maxus Group. In this role, you will be responsible for providing top-notch technical support and ensuring the efficient operation of computer systems. Your contributions will be vital in maintaining our commitment to exceptional service delivery. Responsibilities Handle incoming issues and requests to the Service Desk (help desk) via ticketing system (JIRA), email, phone, and in-person. Handle incoming support calls by asking proper questions to the end user, gathering enough detail to understand the priority of the issue and the impact to their organization. Provide end users with timely updates regarding their issues and requests. Provide end user support for Microsoft applications such as PowerPoint Provide users with support for Panopto, which is a video recording and sharing platform. Support end users with ZOOM meetings and recordings Upload ZOOM recordings into Panopto Conduct regular system checks and updates to maintain optimal performance of IT infrastructure and equipment. Requirements Experience as an IT Technician or similar role in a technical support capacity Intermediate knowledge of computer hardware, software, and operating systems (Mac OS, Windows) Familiarity with help desk software and ticketing systems like Jira a plus (will Train) Excellent problem-solving skills with a customer-oriented approach An understanding of Panopto a plus but will train Basic understanding of operating and troubleshooting Crestron touch panels and controllers Familiar with ZOOM, creating and recording Meetings Ability to work effectively and efficiently in a team environment. Excellent communication skills (verbal and written) Must have excellent people skills Possess intermediate task management skills If you are passionate about technology and eager to make a difference in a supportive environment, we invite you to apply today to join the Maxus Group team! Job Type: Contract Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person
Job Title: Server/Waitress/Waiter (American Restaurant / Tiki Bar in Greenwich Village) Job Description: We are seeking enthusiastic and customer-focused individuals to join our team! The ideal candidates will have a passion for hospitality, a strong work ethic, team players, and want everyone that visits us to have an amazing experience. Key Responsibilities: Greet and serve guests in a friendly and professional manner Present menus, answer questions, and provide recommendations Take accurate food and beverage orders and deliver them promptly Ensure guest satisfaction throughout the dining experience Maintain cleanliness and organization in the dining area Collaborate with kitchen staff and management to ensure smooth service Qualifications: Previous experience in food service is preferred but not required Excellent communication and interpersonal skills Ability to work in a fast-paced environment Flexibility to work evenings, weekends, and holidays Immediate Start!
Overview We are seeking a dedicated and experienced Restaurant Store Manager to lead daily operations, ensure exceptional customer service, and drive team performance. This role requires strong leadership, organizational, and problem-solving skills, with a passion for hospitality. Duties - Oversee all restaurant operations, ensuring high standards of food quality, service, and cleanliness. - Manage kitchen operations, including food preparation, cooking, and presentation. - Supervise and train staff in hospitality management practices, including and shift management. - Ensure cleanliness, safety, and compliance with health regulations - Monitor inventory, ordering, and cost control - Handle customer concerns and ensure satisfaction - Monitor financial performance, including budgeting and cost control measures. Qualifications - Proven experience in restaurant management or a similar role within the hospitality industry. - Strong knowledge of kitchen management practices and quick service fast food restaurant operations. - Strong leadership and communication skills - Knowledge of POS systems and basic financials - Ability to work flexible hours, including weekends and holidays. - Marketing skills preferred - Speaking Chinese is a plus, but not required Join our team and contribute to creating memorable dining experiences for our guests while leading a talented group of professionals in the restaurant industry.
About Common Hours… Common Hours is our second location where our first shop is in SOHO, Manhattan with the different name. Common Hours is located on 35 W 35th Street in Manhattan and we expect open by beginning of beginning of August. We will need many hands from training baristas to coffee professionals. What we look for is not one’s coffee skills but the skills that are harder to train and those are kindness, honesty, and openness. If you think you have these ‘hard-to-train’ skillsets already, please apply to the positions at common hours with no hesitation. We look forward to meeting with you soon! Assistant Manager As the Assistant Manager, you will support the daily operations of the coffee shop and help maintain the highest standards of customer service, product quality, and team performance. You will work closely with the Manager to lead and motivate the team, ensure operational efficiency, and uphold the shop’s brand and values. Key Responsibilities: Team Leadership: Assist in training, supervising, and scheduling baristas and staff to ensure smooth shift operations and a positive team environment. Customer Experience: Model and promote exceptional customer service, resolving issues promptly and professionally to maintain guest satisfaction and loyalty. Quality Control: Ensure consistency and excellence in coffee preparation, presentation, and overall product quality. Inventory & Ordering: Monitor inventory levels and assist in ordering supplies, coffee, and equipment while minimizing waste and managing costs. Operational Support: Oversee opening and closing procedures, cleanliness, equipment maintenance, and compliance with health and safety standards. Sales & Reporting: Assist with daily sales tracking, cash handling, and end-of-day reporting. Problem Solving: Act as a point of contact for shift-related challenges and support staff in real-time decision-making. Requirements New York City Food protection certificate (DOH card) 2+ years’ experience in a customer service leadership position Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Availability to work between 7 am and 5:00 pm You must be authorized to work in the U.S Benefits and Perks $6,5000-$70,000 a year (Hourly Payment option is available) Paid sick time Paid vacation time Commuters benefit Barista As a Barista in common hours, you play a key role in delivering a memorable coffee experience through precision, care, and hospitality. You’re responsible for crafting high-quality beverages, maintaining a welcoming environment, and supporting daily shop operations. Key Responsibilities: Coffee Preparation: Skillfully prepare espresso-based and brewed coffee drinks using manual and automated methods (e.g., espresso machine, pour-over, AeroPress, etc.). Customer Service: Provide warm, attentive, and knowledgeable service; guide guests through the menu and make recommendations based on taste and preference. Consistency & Quality: Follow recipes, dialing in espresso, and adjusting grind size or extraction to maintain taste and presentation standards. Cleanliness & Organization: Maintain a clean and organized workspace, including bar, machines, and dining area; adhere to sanitation and food safety standards. Product Knowledge: Stay informed about coffee origins, roast profiles, and brewing methods; participate in tastings and trainings to improve knowledge. Team Collaboration: Work efficiently with team members during busy hours; assist with restocking, dishes, and shift change tasks as needed. Cash Handling: Operate the POS system accurately for order entry and payment processing. Requirements Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Availability to work between 7 am and 5:00 pm You must be authorized to work in the U.S Benefits and Perks $17~1$18 per hour plus tips Paid sick time Paid vacation time Commuters benefit
Are you ready to kickstart your career in sales and customer service? Do you have a passion for helping customers and building relationships? Join our team as an Entry Level Sales Executive! We’re on the lookout for motivated individuals who are eager to learn and grow with us. What We Offer: - A vibrant and collaborative work environment - Comprehensive training programs to develop your skills - Competitive weekly pay with performance-based bonuses - Opportunities for career advancement Key Responsibilities: - Develop and maintain strong relationships with clients through excellent face-to-face customer service - Assist in identifying customer needs and providing tailored solutions - Support senior account executives in managing client accounts and sales processes - Conduct research to identify potential leads and opportunities for growth - Participate in sales presentations and product demonstrations - Collaborate with cross-functional teams to ensure customer satisfaction What You Bring: - A positive attitude and willingness to learn - Strong communication skills, both verbal and written - Exceptional problem-solving abilities - A customer-focused mindset with a passion for service - Ability to work both independently and as part of a team If you're ready to embark on an exciting career path where no two days are the same, we want to hear from you! Apply now and become a part of a team that values motivation, creativity, and initiative. Let’s make great things happen together!
We're hiring: Retail Manager – Motorsports Shop (Full-Time, Manhattan, NY) Passionate about motorsports and retail leadership? We're looking for an experienced Retail Manager to lead our high-performance motorsports shop in Manhattan. You'll be responsible for daily store operations, team management, sales growth, and delivering an outstanding customer experience. What you'll do: – Lead and motivate the sales team – Manage inventory, POS, and supplier coordination – Drive sales and customer satisfaction – Stay up-to-date on motorsports gear and trends – Ensure store standards and brand compliance What we’re looking for: – retail management experience – Strong leadership and communication skills – Knowledge of motorsports culture and products – Availability for weekend shifts – POS and inventory control experience – English proficiency (Spanish a plus)
Job Summary We are seeking a dedicated and enthusiastic Server to join our team in a fine dining environment. The ideal candidate will possess excellent customer service skills, a passion for food and beverage, and the ability to work efficiently in a fast-paced setting. As a Server, you will be responsible for providing an exceptional dining experience for our guests while ensuring that all food safety and sanitation standards are met. Duties Greet and welcome guests in a friendly and professional manner. Take orders accurately and efficiently using Aloha POS or OpenTable systems. Provide detailed menu information, including specials, to enhance the guest experience through effective upselling techniques. Ensure timely delivery of food and beverages to tables while maintaining proper presentation standards. Sanitate tables and dining areas between guests to uphold cleanliness and hygiene standards. Assist with food preparation and bussing as needed to support kitchen staff and maintain workflow. Handle guest inquiries, complaints, and requests promptly and professionally. Collaborate with team members to ensure smooth service operations during busy periods. Skills Strong upselling abilities to enhance guest satisfaction and increase sales. Knowledge of food handling practices to ensure safety and compliance with health regulations. Familiarity with Aloha POS or OpenTable systems is preferred but not required; training will be provided. Basic math skills for accurate order processing and handling payments. Experience in fine dining settings is a plus but not mandatory; we welcome passionate individuals willing to learn. Ability to work effectively in a team-oriented environment while managing multiple tasks simultaneously. Join us in delivering an unforgettable dining experience where every detail matters! Job Types: Full-time, Part-time Pay: From $16.00 per hour Shift: 10 hour shift 8 hour shift Work Location: In person
We are on the hunt for an experienced line cook to join our talented team and help prepare meals according to our standard recipes. In this position, your principal goal will be to prepare high-quality meals that meet the chef’s exact specifications. You will be responsible for setting up the prep station, stocking inventory, and maintaining sanitation standards. To be successful in this role, the ideal candidate will possess excellent communication and multi-tasking skills. Ultimately, you will play an essential role in contributing to our customer satisfaction and restaurant growth. Line Cook Responsibilities: Ensuring the preparation station and the kitchen are set up and stocked. Preparing simple components of each dish on the menu by chopping vegetables, cutting meat, and preparing sauces. Reporting to the executive chef and following instructions. Making sure food preparation and storage areas meet health and safety standards. Cleaning prep areas and taking care of leftovers. Stocking inventory and supplies. Cooking menu items with the support of the kitchen staff. Line Cook Requirements: High school diploma or equivalent qualification. Certificate in culinary arts or related field. A minimum of 4 years experience in a similar role. In-depth knowledge of restaurant best practices and cooking methods. Excellent communication and organizational skills. Aptitude for multi-tasking. Must be able to work cooperatively and efficiently in a team.
We’re seeking energetic, confident, and professional Bottle Service Waitresses to join our nightlife team. As a bottle girl, you’ll be the face of our VIP experience—delivering premium bottle service to high-end clientele in a lively, fast-paced environment. Responsibilities: Greet and serve VIP guests with a polished and friendly demeanor Present bottle service with showmanship (sparklers, LED signs, etc.) Upsell bottles, mixers, and high-end packages Ensure tables are clean, stocked, and properly maintained throughout the night Work closely with security and management to ensure guest safety and satisfaction Maintain a professional appearance and adhere to venue dress code Qualifications: Previous hospitality or nightlife experience preferred Excellent communication and customer service skills Must be outgoing, reliable, and able to work late nights Ability to stand for long periods and carry heavy trays Must be 21+ with valid ID
Summary: We are seeking a skilled and experienced HVAC Technician to join our team! In this role, you will service, or repair heating and air conditioning systems in residences or commercial establishments. You have experience in an HVAC service technician role and hold an EPA certification. A team player who is comfortable working independently, you love the feeling of a job well done and take pride in efficiently completing customer jobs. A positive attitude is a must! This position is only for EXPERIENCED technician who can work on their own without the need for a senior tech on site. Helpers will not be considered for this position. Responsibilities: Repair or service heating, ventilating, and air conditioning (HVAC) systems to improve efficiency, such as by changing filters, cleaning ducts, or refilling non-toxic refrigerants Establish customer rapport to ensure the highest levels of satisfaction Test pipe or tubing joints or connections for leaks, using a pressure gauge or soap-and-water solution Test electrical circuits or components for continuity, using electrical test equipment Repair or replace defective equipment, components, or wiring Qualifications: Experience as an HVAC service technician or comparable education Valid Drivers License EPA Certification Experience with operation and maintenance of chillers, heat pumps, air handlers, and geothermal systems Ability to climb ladders, crawl, and lift 40 pounds Bright Star Service Benefits: 401(k) Bonus based on performance Company car Competitive salary Opportunity for advancement Training & development Benefits/Perks Flexible Scheduling Competitive Compensation Career Advancement Opportunities Job
compensation: SALARY + COMMSION employment type: full-time job title: Customer Service Rep Euro Lux Auto, Hillside's premier luxury used car destination, is searching for a Customer Service Ace! Do you have a knack for making everyone feel like a VIP? Buckle up, because this might be the most rewarding pit stop on your career journey! In this role, you'll be the friendly face (and voice!) of our dealership, making magic happen like: • Greeting customers with a smile. • Answering questions about our stunning selection of luxury vehicles. • Transforming phone calls into smooth journeys, leaving customers feeling like they just cruised down a victory lap in their dream car. • Handling even the bumpiest inquiries with grace and a can-do attitude. Bonus points if you: • Know your Maseratis from your McLarens • Can juggle multiple tasks like a circus pro The perks? • Competitive salary starting at $17 per hour, with the potential to zoom up to $20! • Bonus Pay • Employee Discount • A positive, fun-loving work environment where every day feels like a victory lap. • The satisfaction of turning car dreams into reality and making people happy (and maybe scoring some referral bonuses!). ✨
Company: NYC Party Guide Location: New York City (In-Person) Employment Type: Part-Time / Hourly (Compensation Based on Experience) About Us: NYC Party Guide is a leading seasonal event production company known for high-energy, ticketed experiences during holidays like July 4th, Halloween, and New Year’s Eve. We also oversee weekly operations and special events for a growing roster of restaurants, lounges, and bars across NYC. We’re passionate about creating unforgettable nightlife and hospitality experiences. Position Overview: We’re seeking an Event Sales Manager to lead our special events division. This is a hands-on role ideal for a recent graduate or early-career professional with experience or strong interest in nightlife, hospitality, events, sales, or marketing. You'll work across both public and private events, manage sales funnels, and play a key role in our event execution and business development efforts. Key Responsibilities: Oversee and grow the special events division across seasonal and weekly programs. Handle inbound inquiries and proactively generate outbound leads for private and group events. Build and maintain relationships with individual clients, corporate groups, and promotional partners. Attend all major events to ensure client satisfaction and smooth execution. Collaborate closely with venue partners, marketing, and production teams to align on event details. Create customized event proposals, contracts, and timelines for clients. Use event management software (e.g., Triple Seat) to manage bookings, proposals, and communications. Identify strategic opportunities to drive new business and maximize venue utilization. Qualifications: Experience or strong interest in nightlife, hospitality, event planning, sales, or marketing. Familiarity with Triple Seat or similar CRM/event management software is strongly preferred. Ability to draft clear and professional proposals, contracts, and client communications. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Flexible schedule — availability on nights, weekends, and holidays is essential. Bachelor’s degree or recent graduate preferred. Compensation: Hourly pay, based on experience. Performance-based growth opportunities available. How to Apply: Send your resume and a brief introduction and let us know why you’re a great fit for NYC Party Guide and what excites you about this opportunity!
We are seeking a friendly, confident, and energetic Customer Service Representative to join our team and serve as the face of our double-decker tour bus service. This is a front-line role that requires strong communication skills, problem-solving abilities, and a passion for delivering excellent customer experiences. Key Responsibilities: Greet and assist customers at major pickup locations (e.g., Battery Park) Resolve issues in real time, including ticket confusion, missed buses, and tour-related concerns. Make clear announcements on the bus when needed, including directing passengers when to exit. Communicate with the dispatch and driver team to coordinate boarding, delays, and reroutes. Maintain a professional and calm presence during high-traffic times and tourist surges. Handle occasional complaints with empathy and ensure guest satisfaction. Qualifications: Strong communication and interpersonal skills – must be comfortable speaking to large groups and resolving conflicts. Fluent in English (multilingual a plus – especially Spanish, French, or Chinese). Experience in customer service, tourism, or hospitality preferred. Able to move quickly, board buses, and stand for extended periods. Reliable, punctual, and team-oriented with a great attitude. Schedule: Flexible shifts available, including weekends and holidays. Full-time and part-time roles offered. Compensation: Competitive hourly rate + bonus potential based on performance.